Supporter insight manager jobs in birmingham

SQL Insight Analyst

Salary: Up to £40,155 per annum   

Location: Remote with quarterly travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a SQL INSIGHT ANALYST to join our Data, Insight and Research Team working to support teams charity wide in making data-driven decisions. If you believe in the power of data, evidence and how that can help the lives of our armed forces community, this is the role for you. 

Please see below for more information on what just might be your future role.  

About The Role  

As a SQL Insight Analyst, you will be at the heart of our charity’s ambition to drive our decision making through evidence and data backed insights. Working closely with the rest of the Data, Insights and Research team to enable their access to aggregated or granular data points from our Services and Fundraising databases.

You will become an expert on the data points we collect at Help For Heroes and gain understanding of how these all play a part in achieving our overall goal of ensuring Members of the Armed Forces Community Live Well after Service.

About You  

You will be a highly motivated SQL code writer with a passion for making a difference in our community. You will need a sharp and dynamic mind that can infer the business logic that underpins the work we do. You will have the adaptability to be able to speak both in business logic and in the translated SQL language that access the data points needed to provide insight on a particular business challenge. Good organisational skills, energy and the ability to listen, build relationships and inspire both confidence and curiosity within our dataset will be essential to drive the change the Charity is looking for.

We are looking for someone with:  

• The ability to write efficient and accurate SQL code.

• An aptitude for understanding business logic and translating that into all code written.

• Strong communication skills to ensure that requirements are agreed and understood on both sides of the ask.

• Basic knowledge of BI tools, in order to implement connections and code to allow for visualisation of the aggregated data.

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• We meet as a team quarterly, most often in London or in Downton (near Salisbury). Travel and accommodation if required would be provided.

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday with core working hours of 10am-3pm. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of Research and Data Analysts who are passionate about supporting people to make a difference in their lives. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Research and Data analysts provide the insights that empower leadership across the charity to make decisions that move us towards our goal of Armed Forces Community Members living well after service.

Please see the job description for more details.  

Closing date: 14th November 2025 

Please note: We may close this vacancy early should we receive a high volume of strong applications.  

This role is a hybrid role, working two days a week from any Ronald McDonald House or office. 

Ronald McDonald House Charities UK is seeking a proactive and creative Challenge and Participation Events Manager to lead the planning and delivery of our challenge events portfolio. This role is key to engaging supporters through inspiring experiences, growing income, and raising awareness of our mission to support families with children in hospital.

You’ll manage a range of events from marathons and treks to bespoke fundraising challenges, ensuring participants feel valued, motivated, and connected to the cause. You’ll also play a strategic role in developing new opportunities and partnerships to expand our reach and impact.

Event Strategy and Planning 

• Develop and deliver a strategic plan for challenge and participation events, including recruitment and income targets that are aligned with broader fundraising targets and audience engagement goals.
• Identify and evaluate new event opportunities, including third-party and bespoke challenges, to diversify income streams.

Event Delivery and Logistics

• Lead the end-to-end management of events, including budgeting, planning, supplier coordination, risk management, and on-the-day execution.
• Ensure all events are delivered to a high standard, providing an exceptional experience for participants.

Supporter Engagement and Stewardship 

• Build strong relationships with event participants, providing excellent supporter care and tailored stewardship journeys.
• Create engaging communications and materials to inspire fundraising and deepen connections with the Charity.

Marketing and Promotion

• Collaborate with the Marketing and Communications team to promote events across digital (paid and organic), social media, and offline channels.
• Develop compelling content and campaigns to recruit participants and showcase impact.

Monitoring and Evaluation 

• Track performance against KPIs, analysing data to inform future planning and improve participant experience.
• Produce regular reports and insights for internal stakeholders.

Collaboration and Partnership

• Line manage the Senior Events Fundraiser, providing guidance, performance feedback, and support for professional development to ensure successful event delivery and alignment with organisational objectives.
• Collaborate with colleagues across fundraising, communications, and operations to ensure integrated delivery.
• Build relationships with external partners, suppliers, and event organisers to maximise opportunities and efficiency.

Knowledge and Experience 

• Proven experience meeting or exceeding income targets
• Understanding of effective stewardship tactics to maximise income and deepen engagement with participants
• Understanding of relevant marketing tactics and channels, particularly digital
• Able to use data, insight and market trends to make recommendations
• Collaborative, able to work effectively across functions and support our collective success
• Proven experience in managing and delivering challenge or participation events within the charity or events sector.
• Strong project management skills, with the ability to juggle multiple priorities and meet deadlines.
• Excellent interpersonal and communication skills, with a passion for supporter engagement.
• Creative thinker with a proactive approach to problem-solving and innovation.
• Confident using CRM systems and digital tools to manage events and supporter journeys.
• Understanding of fundraising principles and best practices.
• Familiarity with digital fundraising platforms and social media promotion.

Desirable

• Experience working with third-party event providers (e.g. London Marathon, Tough Mudder).
• Knowledge of health and safety and risk management in event delivery.

People & Culture Manager

Location: Fully remote with flexible working arrangements
Contract: Permanent, part-time (0.6 FTE, 3 days a week which can be worked flexibly)
Salary: £21,500 - £24,000 pa, depending on experience (0.6 FTE of £35,828 - £40,000)
Closing Date for applications: Sunday 23rd November 2025, 11:59pm

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. Please note we are only able to respond to unsuccessful candidates.

* N.b. Both a CV and a cover letter must be submitted for applications to be considered.

Screening calls: Tuesday 25th and Wednesday 26th November 2025
Interviews: Monday 1st and Tuesday 2nd December 2025
Start Date: ASAP – this is a new post.
 

About: The Good Faith Partnership

At Good Faith, we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU. 

At our core, we believe in the power of strong, unlikely relationships, to drive positive social change. 
 

The Opportunity

Good Faith is seeking our first People & Culture Manager – a hands-on, strategic HR generalist who is excited to shape and scale a people-first culture in a growing, purpose-driven organisation.

You’ll play a pivotal role in building and embedding people practices that reflect our mission and values, ensuring Good Faith remains an exceptional place to work. As an advisor to the senior leadership team (SLT) and a key support to colleagues across the organisation, you'll be responsible for day-to-day HR operations as well as helping to shape longer-term people strategy.

This role combines compliance and compassion, policy and people, and structure and soul. It’s ideal for someone who thrives in an agile environment, brings a proactive and people-centred mindset, and wants to make a lasting impact.

Key Responsibilities

HR Operations & Compliance

• Act as first point of contact for HR matters, ensuring compliance with UK employment law and best practice.

• Maintain and embed up-to-date HR policies and processes, delivering staff training where needed.

• Manage sensitive employee relations issues (e.g. grievances, disciplinary, absence management) with fairness and integrity.

• Serve as designated Safeguarding Lead

Recruitment & Onboarding 

• Lead inclusive and transparent recruitment processes, ensuring a great candidate experience

• Oversee onboarding to ensure new team members feel welcomed, equipped and engaged from day one.

• Provide direction, support, and oversight to the team member responsible for implementing recruitment and onboarding activities.

Performance & Development

• Oversee effective line management processes, ensuring they are fair, developmental and aligned with our values.

• Support managers to strengthen their people leadership skills and to deliver effective performance reviews and personal development plans.

• Identify and coordinate learning and development opportunities to support growth and career progression.

Wellbeing, Engagement & Inclusion

• Lead initiatives that promote employee wellbeing, engagement, and retention.

• Design and run staff feedback mechanisms (e.g. surveys), working SLT to act on insights and improve workplace experience.

• Champion diversity, equity, inclusion and belonging across all people practices.

People Systems & Processes

• Manage HR systems (BrightHR), employee records and documentation.

• Oversee payroll, pensions, and benefits administration (in collaboration with external providers where relevant).

• Manage Associate (external consultant) contracts.

People Strategy & Culture

• Develop and deliver a people and culture strategy aligned with our mission and values.

• Embed our organisational values across people processes and internal communications.

• Lead workforce planning to ensure we are structured for sustainable growth.

• Develop and implement internal communications that strengthen alignment and team cohesion.

• Foster a positive, supportive, and high-performing workplace culture.

Leadership & Management

• Provide line management to relevant team members, supporting their growth and wellbeing, as required

• Work closely with the SLT to provide HR insight and strategic advice.

Other

• Undertake other reasonable duties consistent with the role and the evolving needs of the organisation.

Person Specification

We value lived experience, transferable skills, and potential – so if you don’t meet every requirement, we still encourage you to apply if this role excites you. However, the following will be an asset for this role:

HR Operations & Compliance

• 3–5 years of relevant HR experience, ideally within a small or purpose-led organisation.

• Demonstrated experience managing sensitive employee relations issues.

• Strong working knowledge of UK employment law, HR policy development, and HR best practice.

• Demonstrable awareness of emerging trends in People and HR, including the opportunities and ethical considerations presented by AI and automation

• CIPD qualification (Level 5 or above), or equivalent experience.

• Experience acting as a Safeguarding Lead, or working closely with a Designated Safeguarding Lead.

• Proven ability to design and deliver HR policy and compliance training.
   

Recruitment & Onboarding

• Experience leading recruitment, including drafting role descriptions, selection criteria, managing shortlisting and interviews

• Ability to create positive onboarding experience
   

Performance & Development

• Experience developing and embedding performance management frameworks, including appraisals and personal development planning.

• Ability in supporting and equipping managers in their line management responsibilities

• Experience identifying learning and development opportunities that align with organisational and individual growth needs.

• Understanding of how to support career progression and talent development in small or resource-constrained organisations.

Wellbeing, Engagement & Inclusion

• Demonstrable commitment to diversity, equity, inclusion, and belonging in people practices and organisational culture

• Experience designing and managing employee feedback mechanisms and using results to initiate change

• Knowledge of workplace mental health practices.

People Systems & Processes

• Experience managing HR systems (e.g., BrightHR or similar) and maintaining accurate and up-to-date employee records.

• Proficient in overseeing payroll, pensions and benefits administration, including liaising with external providers.

People Strategy & Culture

• Experience developing or contributing to a People & Culture strategy aligned with organisational mission and values.

• Ability to embed organisational values into internal communications, processes, and leadership behaviours.

• Demonstrated experience in workforce planning, team structuring, and anticipating future people needs for sustainable growth.

• Strong understanding of how to build and maintain a positive, inclusive, high-performing organisational culture.

• Experience writing and managing internal communications that support engagement, alignment, and transparency.

Leadership & Management

• Experience of working independently and managing a broad portfolio of HR responsibilities with minimal supervision

• Strong interpersonal skills with the ability to build trust across diverse teams and at all levels of seniority.

• Demonstrated ability to provide strategic HR insight and advice

• Experience in line management, including supporting direct reports’ development and wellbeing.

Other Skills and Attributes

• Strong written and verbal communication skills; able to communicate complex or sensitive information with clarity and empathy.

• Excellent organisational, planning, and prioritisation skills.

• Proactive, solutions-focused, and adaptable to change.

• High level of integrity, discretion and commitment to confidentiality.

• Comfortable working in a fast-paced, values-led, and evolving environment.

Working Arrangements

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel once a month for a Tuesday full team meeting which takes place in Bristol or Reading. Additional coworking opportunities in Bristol, Reading or London may be possible.

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

Supporting Your Application

• We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process. 

• All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

• If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.

• We’d be very happy to answer any specific questions relating to this role - please email us on with ‘Query for People & Culture Manager role’ in the email subject line and we’ll get back to you as soon as we can. 

• To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these to us with ‘Application for People & Culture Manager role’. Applications must be received by 11:59pm on Sunday 23rd November 2025.

• For more information, see our website or find us on X at @goodfaith 

Over the last four years, the current Head of Funding & Partnerships has secured over £10m from trusts, foundations and housing associations to help HACT deliver its charitable purpose. In the next three years, our objective is to increase this amount. We want to hear from you if you believe you can support HACT deliver on our ambition. 

ROLE DESCRIPTION

The Head of Funding and Partnershipsis a key member of HACT’s Leadership Team and leads the organisation’s business development, tendering and fundraising function. As part of the management tier, the role is responsible for scaling HACT’s impact across and beyond the housing sector through innovative commercial approaches, strategic fundraising, and exceptional customer relationships.

This position combines fundraising expertise, partnership building, developing and maintaining high-value relationships with funders, partners, and clients, as well as market intelligence. It identifies new opportunities for R&D development, pipeline growth, product sales and tender submissions while managing core business development activities that support HACT’s strategy.

The Head of Funding and Partnerships creates and executes annual fundraising and commercial plans, fosters collaborative relationships across the organisation, and embodies HACT’s values through transparent, supportive leadership. From time to time, the role presents to the Trustee Board and provides strategic advice and leadership to the executive team.

JOB PURPOSE

To lead HACT's fundraising, tendering and business development function, delivering ambitious fundraising targets while providing strategic market insights that drive organisational growth and innovation.

Responsibilities

Strategic fundraising leadership

• Create and deliver a fundraising strategy aligned with HACT's business strategy and ambitious growth target, with annual and multi-year targets
• ·Identify new funding opportunities through market research, relationship building, and strategic intelligence
• Lead the development of high-quality tender responses and proposals
• Maintain a register of frameworks and procurement opportunities aligned to HACT’s strategic priorities
• Oversee the production of high-quality client proposals within agreed deadlines, ensuring compelling cases for support

Partnership building:

• Develop and maintain relationships with corporate sponsors, foundations, and other organisations to create mutually beneficial partnerships.
• Manage existing funder relationships to ensure satisfaction, retention, and growth of funding commitments
• Support cross-sector collaborations, innovation pilots and consortium funding bids.

Market intelligence & business development

• Contribute to organisational strategy development through participation in Leadership Team activities
• Proactively identify collaboration and innovation opportunities, supporting business growth and diversification
• Provide market insights that enable R&D development, supporting innovation and new service creation and market analysis to support pipeline growth in new markets and enhance existing product sales
• Collaborate with colleagues to identify emerging trends and opportunities in the housing and social value sectors
• Contribute to strategic decision-making through robust market intelligence and competitive analysis

Cross-functional collaboration

• Work closely with the Head of Communities and Projects to ensure project delivery meets funder expectations, leading on managing key grant funding relationships
• Work closely with the Head of Marketing to align fundraising and marketing strategies for maximum impact
• Work closely with the Head of Services to create proposals that maximise income opportunities
• Work closely with Head of Customer to identify commercial opportunities and enhance service delivery, using insights form Social Value Insight to strengthen funding propositions.
• Work with the Head of Business Functions to develop commercial pricing and funding models and ensure compliance with due diligence and funder requests.
• Support colleagues across the organisation by providing proposal support, market insights and funding intelligence

Team leadership & operational excellence

• Line manage and develop the Funding and Insights Officer, providing coaching, guidance, and performance management
• Develop and implement Service Level Agreements (SLAs) for proposals and grant applications to ensure consistency and quality
• Establish accessible, reliable management information systems to track performance and inform decision-making
• Ensure efficient processes and systems that support high-quality proposal development, tender submissions and relationship management
• Leverage AI tools and platforms to enhance business development processes
• Champion the adoption of AI-enabled solutions to improve productivity, personalise engagement strategies, and uncover new opportunities for innovation and collaboration.

Strategic leadership & culture

• Actively model HACT's values and behaviours by consistently demonstrating supportive, transparent and collaborative leadership
• Contribute to an inclusive and respectful organisational culture through positive leadership and team engagement
• Lead by example as a key member of HACT's Leadership Team, embodying our values across all internal and external relationships
• Champion cross-functional collaboration and knowledge sharing to maximise organisational effectiveness

REQUIRED SKILLS

Experience & skills

• Proven track record in senior fundraising roles, with demonstrated success in securing and managing significant grants from charitable foundations, government, and other funding bodies
• Demonstrated success in proposal writing, developing tenders and commercial bids
• Strong background in business development and market research, ideally within the charitable or public sector
• Experience in relationship management with high-value stakeholders and complex funding organisations
• Strong communication, influencing and project management capabilities
• Demonstrated ability to create and deliver strategic fundraising plans aligned with organisational objectives
• Strategic thinking ability combined with practical execution and attention to detail
• Resilience and adaptability in a dynamic funding environment.
• Knowledge of the social housing sector (desirable).
• Ability to identify and apply AI-driven tools to enhance business development activities and using AI to streamline workflows, personalise engagement strategies and uncover new growth opportunities.

Knowledge & understanding

• Deep understanding of the UK funding landscape, including charitable foundations, government funding streams, public procurement frameworks and social investment
• Knowledge of the housing sector, social value, or community development preferred
• Understanding of R&D funding mechanisms and innovation support programmes
• Familiarity with grant management processes and funder compliance requirements
• Knowledge of market research methodologies and competitive intelligence gathering

Personal qualities

• Exceptional relationship-building and networking skills with ability to engage stakeholders at all levels
• Strategic mindset with ability to identify opportunities and translate them into actionable plans
• Strong communication and influencing skills, both written and verbal
• Collaborative leadership style that embodies transparency, respect, and inclusivity
• Excellent project management and prioritisation skills with ability to manage multiple complex workstreams
• Resilience and adaptability in a dynamic funding environment
• Passion for HACT's mission and commitment to social impact in the housing sector

Technical competencies

• Proficiency in CRM systems and database management for relationship tracking (ideally HubSpot or Salesforce)
• Advanced skills in proposal writing, bid development, and presentation creation
• Experience with project management tools and budget management systems
• Understanding of due diligence processes and compliance requirements
• Knowledge of social impact measurement and evaluation frameworks

Desirable requirements

• Professional qualifications in fundraising (IoF membership) or business development
• Experience working in or with housing associations, local authorities, or social housing sector
• Knowledge of social value frameworks and impact investment principles
• Experience in managing EU or international funding programmes
• Understanding of research and development processes in policy or practice areas

JOB ACCOUNTABILITIES

• Leads the successful delivery of strategic fundraising and business development projects, ensuring high-quality outputs, stakeholder engagement, and funder satisfaction.
• Secures project funding through strategic relationship-building, proposal development, and targeted fundraising activities.
• Develops and maintains accessible management information systems to support .
• Implements service level agreements (SLAs) for proposals to ensure consistent quality and timely delivery across grant applications and business development outputs.
• Builds new relationships with charitable funders while sustaining and growing existing partnerships to diversify income streams.
• Embeds HACT’s values through inclusive leadership, fostering a collaborative culture and modelling best practice across the organisation.

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

ABOUT HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.

Interviews expected to take place on week commencing the 15th December. 

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

What you’ll do:

• Lead Marie Curie’s policy agenda on financial security at the end of life.
• Develop evidence-based policy positions and campaigns that influence government and shape public debate.
• Build relationships with MPs, government officials, think tanks, charities and researchers to deliver meaningful change.
• Use research and lived experience to strengthen policy and advocacy work.
• Act as a Marie Curie spokesperson, representing our mission across Parliament, the media and public forums.
• Work closely with colleagues across Research, Communications and Caring Services to turn insight into impact.

What you’ll bring:

• Strong experience in policy development, campaigning or public affairs — ideally within social, health or economic policy.
• Exceptional communication and influencing skills, with confidence engaging senior stakeholders.
• Strategic thinking, analytical ability, and a passion for social justice.
• A collaborative approach and commitment to amplifying the voices of those with lived experience.

Please see the full job description

Application & Interview Process

As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: Sunday 30th November 2025

Salary: £45,000 - £50,000

Contract: 35 hours per week, permanent role

Based: Homebased (with the ability to attend meetings in Marie Curie’s office in London at least once a month).

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

We are looking for a dynamic and empathetic Member Engagement Manager to join our team. This will be a key role in building strong relationships with our members and driving long term engagement.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.  Our members are part of geographical branches and Special Interests groups. A key part of the Member Engagement Manager role will be to build and support a framework for this network and the individuals who make it up.

Ideally, we need someone who is a strong communicator with excellent relationship building skills, who will manage initiatives to listen to our members, create meaningful connection and ensure members feel valued.

The role will be home-based, with requirements to travel to meetings across the UK and Republic of Ireland to support the work of the branches and sigs as well as attendance at twice yearly staff meetings

What we offer

- A supportive an inclusive team environment

- Flexible working

- A generous annual leave allowance of 30 days plus bank holidays

- Employee Assistance Scheme

How to apply

Send an up-to-date CV with a covering letter of no more than two pages no later than 28th November 2025. Interviews will be held on 12th December 2025

The covering letter should set out how you meet each of the criteria from the person specification that are marked with “Application”.

Job Title: Corporate Volunteering Coordinator

Location: Birmingham, B24 8HZ

Hours: Full Time, 37.5 hours per week

Salary: £27034 per annum

We host hundreds of corporate volunteering sessions each year, giving businesses the chance to make a real impact while supporting our work. These sessions are also an important source of income for FareShare Midlands.

The Role

We’re looking for a confident and organised Corporate Volunteering Coordinator to ensure our corporate volunteering sessions run smoothly and leave a lasting impression. You’ll be the main point of contact for companies before, during and after their visit — managing bookings, welcoming groups on site, supporting activity throughout the day, and gathering feedback to help grow and strengthen these relationships.

Key Responsibilities

• Coordinate all aspects of corporate volunteering and room bookings — enquiries, scheduling, confirmations and follow-up.
• Communicate clearly with company contacts to ensure their visit meets expectations and supports FareShare Midland’s objectives.
• Ensure the hosting space is well-prepared and fit for purpose, with all facilities ready (e.g. tea, coffee, refreshments, signage and equipment).
• Act as the main host throughout the visit, navigating the day for corporate volunteers and ensuring a smooth, engaging and positive experience from start to finish.
• Prepare for each session, liaising with Warehouse and Kitchen teams to ensure activities and resources are ready.
• Meet, brief and host visiting groups, providing a friendly welcome and clear information about safety and impact.
• Be present throughout the day to support participants and ensure a positive experience.
• Collect feedback and share outcomes to maintain and build relationships with corporate partners.
• Keep accurate records of bookings, attendance and feedback, and report on activity as required.
• Contribute ideas to continually improve volunteer experience and help monetise corporate relationships.
• Work closely with the Fundraising team to identify opportunities for deeper engagement or repeat visits.
• Provide feedback and insight from corporate visits to inform relationship management and partnership growth.
• Support the collection of impact data and stories to demonstrate the value of corporate volunteering for partners and FareShare Midlands.
• Liaise with internal teams to coordinate logistics, communications, and storytelling around corporate volunteering activities.

Person Specification

Skills & Experience

Essential:

• Excellent organisational and coordination skills.
• Strong communicator with confidence leading and engaging groups.
• Friendly, professional and customer-focused.
• Good attention to detail and ability to manage multiple tasks.
• Flexible and hands-on approach, comfortable working in busy environments.
• Competent using Microsoft Office and simple databases.
• Strong team player with ability to collaborate across departments

Desirable:

• Experience in volunteer coordination, events, customer service or corporate engagement.
• Knowledge of the charity or CSR sector.
• Understanding of health and safety in volunteer or warehouse settings.

How to Apply

 To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

The closing date for applications is Monday 24th November 2025.

Location: home based with regular travel to support your team as needed and also to the London head office

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join Dementia UK’s growing Community Fundraising team as the Senior Regional Fundraising Manager, where you will lead, inspire and empower your talented team of Regional Fundraisers and Fundraising Managers to unlock the full potential of our highest-value supporters—individuals, community groups, and regional corporate partners—across the UK.

You will play a pivotal role in shaping and delivering our community fundraising strategy by crafting ambitious regional plans, nurturing high-performing teams, and driving innovation in supporter engagement. Championing a relationship-led approach, ensuring every supporter feels valued and inspired to raise vital funds. You will lead collaboration with other teams such as National Corporate and the Marketing and Communications team to drive new business pipelining and amplify Community Fundraising campaigns, develop new fundraising products, and represent Dementia UK at external events and sector initiatives.

You will be responsible for effectively recruiting, training and developing staff, creating an aspirational culture where the team are motivated to meet and exceed targets. Using insight, analysis and audience understanding, you will inform strategic decisions and continuously evolve our regional fundraising approach to maximise impact and income.

We are looking for you to bring a strong background in community fundraising and a track record in growing fundraising income. Confidence in setting and managing large budgets, reporting on KPIs and adjusting plans as necessary is essential. An understanding of delivering community fundraising products and scaling ideas that support donor acquisition and retention is vital, with the ability to use insight to shape pipeline and stewardship planning. You’ll also be an experienced team leader who can motivate and guide others to deliver results.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

This role will be subject to a Basic DBS check.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

About HOST

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role 

As Partnerships Manager: Changemakers, you’ll lead the team that supports HOST’s global community of hosted partners (HPs). You’ll oversee all Community Support activity, ensuring partners receive the clear, responsive, and values-led service that enables them to focus on making change happen. 

This role sits at the heart of the Partnership Management Circle. You’ll manage a small, high-performing team of Community Support Leads, coordinate cross-team development projects, and ensure that systems, processes, and communications evolve in step with the growing needs of our hosted partners. 

Core Responsibilities 

1. Leadership and Management 

• Line manage the Community Support Team, providing coaching, direction, and performance feedback. 

• Oversee delivery of all Community Support activities, ensuring consistency, quality, and alignment with HOST’s mission and tone of voice. 

• Coordinate cross-team projects that strengthen HOST’s service offer and internal collaboration. 

2. Hosted Partner Experience and Development 

• Lead the design and delivery of the Hosted Partner Journey, from onboarding to exit. 

• Oversee the production of guides, FAQs, and templates that improve hosted partner understanding and experience. 

• Manage complex partner queries and ensure appropriate resolution in collaboration with Legal, Finance, and Operations. 
   

3. Systems, Processes, and SOPs 

• Develop and maintain all Community Support SOPs. 

• Support the development and testing of HOSTHub features relevant to Project Hosting. 

• Work with the Tech and Operations teams to improve efficiency and automation. 
   

4. Risk and Compliance 

• Lead risk identification, screening, and management for Hosted Partners. 

• Work closely with the Legal Circle on legal requests, contract amendments, and risk escalations. 

• Maintain accurate documentation of risk assessments and resolutions. 
   

5. Pricing, Performance and Development 

• Set and manage pricing within the approved HOST fee range. 

• Track and analyse key performance indicators (KPIs) with support from the Data Analyst. 

• Lead annual Project Hosting service reviews and contribute to continuous improvement. 
   

6. Collaboration and Communications 

• Work with Communications to deliver partner-facing materials, including the Project Hosting Bulletin. 

• Ensure all partner resources reflect HOST’s empowering, expert, and empathetic tone. 

Required Experience 

• 5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO. 

• 3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures. 

• 2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management. 

• Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms). 

• Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues. 

• Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency. 

• Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements. 

• Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications. 

• Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams. 

• Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.

About HOST 

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role

As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community. 

You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values. 

This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow. 

Core Responsibilities

1. Hosted Partner Onboarding and Development 

• Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 

• Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 

• Ensure all onboarding documentation, contracts, and systems are completed accurately. 

• Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 

• Track onboarding milestones and ensure timely transitions from application to full hosting. 

2. Hosted Partner Journey Development 

• Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 

• Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 

• Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 

• Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 

3. Partner Communication and Engagement 

• Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 

• Ensure partners have access to the right guidance, templates, and training resources. 

• Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 

• Contribute to the Project Hosting Bulletin and updates for new HPs. 

4. Documentation, SOPs, and Training 

• Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 

• Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 

• Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 

5. Risk Identification and Escalation 

• Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 

• Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 

• Maintain accurate documentation of risk assessments and onboarding decisions. 

6. Collaboration and Service Improvement 

• Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 

• Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 

• Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 

7. Growth and Learning Areas (Development Focus) 

• Develop leadership in onboarding design and service improvement. 

• Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 

• Support the Partnerships Circle in developing standardised partner support materials. 

Required Experience 

• 3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 

• Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 

• Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 

• 2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 

• Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 

• Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 

• Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 

• Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 

• Experience handling compliance checks, screening, or due diligence processes is highly desirable. 

• Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.

Please note: Role can be based anywhere in US or EU/UK

About Electica

Electica brings the best data and technology to advocacy campaigns across the world. We deliver digital messaging to audiences on behalf of mission-driven clients, including political campaigns, advocacy organizations, and institutions. Our clients include the European Parliament, major red-to-blue Congressional races, GreenPeace, Hope not Hate, and pro-democracy advocacy organizations in more than 40 countries. 

We’re not exaggerating when we say joining Electica gives you the opportunity to make the world a better place! And as a fully remote company, you can make this difference from anywhere in the US or EU/UK. Despite our spread, we are a tightly knit group of 30 passionate advocates and we work closely together, no matter where we are in the world.

What we're looking for

This newly created Campaigns Manager role will be responsible for end-to-end campaign management across digital platforms including Advocate, our programmatic ad platform, and various social media channels. This includes strategy development, planning, coordination, execution, and optimization. Reporting to the Ad Ops Director in Canada, you'll work closely with the Accounts, Performance & Insights, and Product teams across Europe and the US to ensure campaigns are delivered on time, on budget, and on target.

Responsibilities

• Lead on developing digital strategies and media plans, identifying appropriate platforms and formats to maximise impact for our global, progressive client base. 
• Manage Campaign Associates to ensure all digital campaigns are delivered successfully, including tracking KPIs, analyzing performance data, and implementing optimizations to improve results.
• Periodically attend (remote) meetings with clients to present campaign results. 
• Add hands-on-keyboard capacity to build and manage campaigns where needed.
• Continually innovate how we run campaigns, to find better ways to bring impact to our clients.
• Be the people manager and coach of at least one Campaigns Associate. 

Required Expertise

Must Have

• Experience with planning, building and managing successful paid digital campaigns on social media and programmatic channels for progressive political groups. 
• Experience working on multiple progressive campaigns, including at least one cycle of US political campaigns with Democrats or progressive groups. 
• Proven ability to learn new ad tech platforms quickly.
• Exceptional attention to detail, with the ability to spot errors, inconsistencies, or performance issues before they escalate.
• Ability to manage multiple projects simultaneously and thrive in a fast-paced, cross-continent environment. 

Nice to Have

• Experience managing / mentoring junior team members.
• Hands-on experience with search, social, and programmatic buying platforms such as: The Trade Desk, Google Search, DV360, LinkedIn, Meta, Snapchat, TikTok, X and YouTube along with Google Campaign Manager for ad serving.
• In-depth knowledge of relevant ad tech and industry best practices.

Compensation & Benefits

• Target annual compensation in the range of $105-110k (US) or €80-86k (EU/UK), including base salary, twice-yearly performance bonus, and annual profit sharing.
• Unlimited paid time off
• Retirement savings plan (pension / 401k)
• Healthcare reimbursement (US)
• Fully remote, high engaged team environment
• Twice yearly company retreats to gorgeous locations
• Monthly wellbeing allowance
• Home office set up budget

Our Values

• Campaigns we believe in. Our work has a real impact. For this reason, we only work with campaigns that share our vision of a more progressive, democratic, equal, integrated, and sustainable society
• For impact. Electica exists to support campaigns who are fighting the progressive fight on the front line. We only work with campaigns we can add value to, and our commitment to them is to enable them to deliver the highest possible impact
• Excellence and grit. We aim at being the absolute best at what we do. We persevere through every obstacle relentlessly to help you pursue your campaign’s objectives
• Dive deep. We are data driven critical-thinkers. We dive into details, audit frequently, and connect the details to the broader objectives of your campaigns to maximize impact
• People-centric. We value personal bonds, and we invest in each other. We know campaigning is hard work, so we keep it fun and motivating to enable everyone who works with us to flourish

This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.

We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.

The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.

Programme Manager

We are seeking an experienced Programme Manager to oversee the delivery of two innovative rehabilitation and employment initiatives supporting people leaving prison into meaningful, sustainable work.

Position: Programme Manager
Location: Hybrid. Ideally based in or around Birmingham, but applicants based in London will also be considered
Salary: £38,000 to £42,000
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 28th November 2025

About the Role

This is a hands-on delivery and coordination role working across the organisation’s two flagship programmes, Inside Job and Choirs Beating Time. You will ensure high quality and consistent delivery across prisons and in the community, supporting people with convictions into employment and purposeful lives.

The role is hybrid, with time split between home working, our Birmingham or London office, and planned visits to prisons and partners. Travel expenses are covered and visits are scheduled in advance. You must hold a full driving licence and have access to a car.

Working closely with the CEO and COO, you will coordinate delivery activity, support Community Consultants, maintain strong relationships with prisons and partners, and use data and insight to help improve outcomes. If you have experience in programme coordination, employability, rehabilitation or community services and want to work in a mission-driven environment, this could be a great fit.

Key Responsibilities

• Support the successful delivery of Inside Job and Choirs Beating Time across prisons and in the community
• Coordinate delivery activity, logistics, partner relationships and reporting
• Maintain positive working relationships with prisons, probation services, employers and community partners
• Support Community Consultants with resources, scheduling, communication and problem solving
• Monitor programme performance, gather data and help translate insights into improvements
• Work with the CEO and COO on planning, scheduling and programme development
• Represent the organisation at meetings, events or partner visits when required

About You

You will be proactive, organised and confident working with a wide range of people and partners. You do not need to have worked in a prison setting before. Training and guidance will be provided and the organisation will support you through the Ministry of Justice security vetting process.

Essential skills and experience:

• Experience coordinating or delivering programmes within justice, employability, rehabilitation, community, homelessness, youth or similar environments
• Strong organisational and project coordination skills
• Good communicator able to build relationships with a range of partners and stakeholders
• Data literate with the ability to track progress and update reports
• Empathetic, non judgemental and comfortable working with people with convictions
• Full driving licence and access to a car for prison visits

Desirable:

• Experience supporting or managing staff or volunteers
• Experience working within prisons, probation or other regulated environments
• Experience in employment support, coaching or case management

About the Programmes

Inside Job is the UK’s first peer-led employment initiative supporting people leaving prison into sustainable work. It empowers people with lived experience to support others, improving confidence and reducing reoffending.

Choirs Beating Time uses music to build confidence, communication and connection both in prison and in the community, helping people develop skills and a renewed sense of purpose.

What We Offer

• Hybrid working with flexibility between home, office and planned prison visits
• Training, professional development and sector networking opportunities
• Supportive team environment with a strong mission and values
• The chance to shape and grow two high impact programmes

Other roles you may have experience of could include: Programme Coordinator, Operations Coordinator, Employment Coach, Caseworker, Rehabilitation Worker or Project Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.