Supporter insight manager jobs in Birmingham

Role Summary

The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement. 

You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.

Key Responsibilities

Business Development & Lead Generation

• Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
• Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
• Generate leads through cold outreach, referrals, events, and campaigns.
• Contribute to and maintain a pipeline of new schools and educational settings.
• Reinvigorate historic relationships with schools.

Account Management

• Convert enquiries and prospects into confirmed programme partners.
• Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
• Manage key accounts and ensure high levels of partner satisfaction and retention.
• Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
• Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.

Pipeline, Targets & Performance

• Manage outreach targets for bookings, partnerships, and regional coverage.
• Monitor conversion rates, pipeline value, and performance metrics.
• Produce regular forecasts and performance reports.
• Use data and insight to refine sales strategies and improve outcomes.

Marketing & Promotion

• Help develop compelling outreach materials and campaigns.
• Deliver presentations, webinars, and pitches to prospective educational partners.
• Represent the organisation at conferences, networks, and sector events.
• Help gather case studies, testimonials, and impact data to support outreach and fundraising.

Delivery Coordination

• Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
• Ensure smooth handover from booking to delivery.
• Anticipate capacity constraints and manage partner expectations.

Team Leadership & Development

• Contribute to the development of outreach systems, processes, and tools.
• Share insights and learning across the organisation.
• Oversee team members currently managing school outreach.

Person Specification

Essential Criteria

• Proven experience in sales, business development, partnerships, or outreach roles.
• Experience working with schools, education providers, or youth services.
• Track record of meeting or exceeding targets.
• Excellent communication skills.
• Strong relationship management and account development experience.
• Highly organised, with strong CRM and data management skills.
• Ability to work autonomously and drive results.

Desirable Criteria

• Experience working in the charity, education, or public sectors.
• Knowledge of safeguarding and child protection frameworks.
• Understanding of social impact measurement.

Values and Approach

We are looking for someone who:

• Is committed to our mission and values.
• Demonstrates empathy, professionalism, and integrity.
• Works collaboratively and inclusively.
• Is proactive, adaptable, and solution-focused.

Safeguarding and Equality

The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds.

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and over a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.

We recently expanded our impact with Unifrog for primary schools. By bringing our platform to younger learners, we’re supporting schools in delivering a comprehensive careers and PSHE curriculum from Reception through to Year 6. Our mission is to start early; breaking down barriers, challenging stereotypes, and ensuring every child, regardless of background, believes that every future pathway is within their reach.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page). 

What you’ll do

Joining our small, high-energy team, you’ll play a key role growing our newest partner base and supporting primary school partners to make the most of the Unifrog platform and resources. Excellent customer service is at the heart of what we do, and you’ll make sure that all interactions with Unifrog are positive and successful. 

Your key responsibilities:

Sell Unifrog subscriptions to primary schools

• Design and deliver impactful prospecting campaigns and marketing collateral aimed at engaging potential new partners, tracking campaign performance and continually improving your approach to secure demonstrations and drive partnership growth.

• Meet with potential partners on video calls (and sometimes in-person). Understand their priorities, demonstrate the Unifrog platform and resources, and secure their subscription.

• Identify and attend conferences and events to promote Unifrog to primary school audiences, while networking and cultivating relationships for future partnership opportunities.

• Develop a sound awareness of Careers Education, Information, Advice and Guidance (CEIAG) and the PSHE Association Framework within the UK. You’ll need this to confidently navigate conversations with relevant contacts at primary schools.

Support primary school partners to make the most of Unifrog

• Set up new partner schools for success. Help them to embed Unifrog across their staff, student and parent community. You’ll deliver an initial staff training session then provide ad-hoc support.

• Proactively work to foster a sense of community amongst our primary school partners and think of ways to promote the sharing and embedding of Unifrog best practice between partners.

• Achieve sky-high resubscription rates by securing partner renewals when their subscriptions come to an end.

What we’re looking for

• Resilient, and motivated to exceed targets

Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.

• Sales experience

You’ll be responsible for meeting sales targets so sales experience is desirable but not essential.
 

• Strong communication skills

You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.

• Strategic and innovative 

You’ll be strategic in your approach to driving growth within the newest team at Unifrog and be innovative and creative in your solutions to any barriers along the way.

• Personable, with a track record of excellent relationship management

At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner schools.

• Sector insight

You will be working with schools that have different contexts and priorities; you’ll need to be quick to understand how we can support them.
 

• Attention to detail

It’s important you have the skills and discipline to carefully check your communications to schools, your prospects and contacts in your network.

• Proactive attitude and willingness to get stuck in

You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

You will be one of two members of our newest team at Unifrog, with the opportunity to be at the forefront of building an exciting and impactful offering for primary schools across the UK. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.

Working together

You’ll work alongside one other Primary Schools Partnership Manager and be line managed by our Partnerships Director (UK schools and Employers). You will also have daily contact with the wider Unifrog team, including our Marketing, Content and Finance teams.

Key benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £39,047 per annum (Grade B), plus:

  • Unlimited commission, OTE of £50,000.

  • Bonuses linked to strong performance against KPIs.

• Full-time

• 28 days paid holiday per year (plus bank holidays). 

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday – some days you may need to start earlier but you can finish earlier as a result.

• The role is remote (or hybrid for candidates in London or Edinburgh).

• Start date: as soon as possible (but not later than w/c 22nd June).

• We can only consider candidates who have the right to work in the UK.

• To discuss reasonable adjustments or any details about the role before applying, please contact our Recruitment Lead (details on our jobs page). 

Application process

• Deadline: 10:00am (BST) on Wednesday 1st April 2026.

• Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

i) With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii) A school we are hoping to partner with have concerns about the budget available for Unifrog. What would be your approach to securing a partnership with them for this academic year? (250 words)

iii) Tell us about a time when you had to manage conflicting priorities whilst meeting targets. What was your approach? (250 words)

• Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.

• Stage 3: Video call interview (1 hour) 

• Short pre-prepared presentation (15 mins) 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (45 mins).

• Video call interviews will be held w/c 13th April 2026.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Find more detail and our full policy on AI in applications here.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

​The Biochemical Society are seeking a Training Manager, on an 18-month Fixed Term contract to support the Biochemical Society Training programmes.

Training Manager role is an exciting opportunity to lead and deliver on agreed strategy across our current and future programme of training events, activities and resources, and plays a key role in taking the Society’s training programme forwards, focusing on the delivery and development of existing training programmes, the creation and implementation of exclusive members-only training opportunities to enhance our membership offering, and for devising and implementing new training courses by working with volunteers to develop appropriate content.

Reporting to the Director of Events and Training, this role will set up and lead all stages of delivering new training, from conception to delivery, working with subject matter experts to explore new ideas to provide surplus-generating training for existing and new training programmes by gathering insight from members, other organisations and wider markets to understand training needs and inform the design of programmes.

Suitable candidates will have experience delivering income generating science-based training programmes, using Learning Management Systems and have excellent interpersonal skills, working on complex projects involving multiple stakeholders.

For more information about the organisation, please visit our website.

Here is some information on our Benefits package.

Closing date: 27th March 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support are looking for a proactive and strategic Stakeholder Manager to join our Witness Service in this new role. The ideal candidate will be passionate about making a positive impact on victims and witnesses, and skilled at building strong, collaborative relationships across a diverse range of partners, including government agencies, justice sector organisations, community groups, and internal teams.

This role is full-time working 37.5 hours per week and is home-based with some national travel.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.​​

​The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.​​

The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.​

In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. ​The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.​​

We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement. ​​

Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.​
 

Please follow instructions on the Charity Job website and you will be redirected to our website.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Wednesday, 18 March 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Harris Hill are proud to be partnering with the Macular Society to recruit a Mid-Value Donor Manager at an exciting time for the organisation.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is determined to beat the fear and isolation of macular disease through world-class research and outstanding support — and this role will be central to that ambition.

The role

£42,000 – £45,000 | 37.5 hours per week
Permanent | Remote or Hybrid (with some travel to Andover)

You will build and grow a dedicated mid-value programme, focusing on supporters giving between £500 and £10,000 per year.

Working closely with the Head of Trusts & Philanthropy and alongside Individual Giving, you will:

• Develop and deliver a clear mid-value strategy
• Recruit and grow donors from cold sources and existing supporters
• Create compelling appeals and structured stewardship journeys
• Deliver personalised asks across mail, email and phone
• Provide warm, thoughtful donor care and relationship management
• Plan and deliver two flagship donor events each year

This is a brilliant opportunity for someone who enjoys combining strategy, creativity and relationship-building to drive sustainable income growth.

About you

You’ll bring experience in mid-value or individual giving fundraising, strong writing skills, confidence building donor relationships, and the ability to use data insight to grow income. You’ll be collaborative, organised and motivated by making a genuine difference.

Benefits

• 26 days annual leave plus bank holidays
• Flexible working options
• 6% pension contribution
• Supportive family policies

Timeline

Closing date: 9am, Wednesday 1 April 

Online interviews will be held on: Thursday 16 April and Friday 17 April.

· A written task will be required ahead of interview

If you’d like a confidential conversation about the role, please get in touch with Hannah at Harris Hill — we’d love to hear from you.

For a full job description and details on how to apply, please contact Hannah at Harris Hill

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristic.

Communications Manager
Salary: £33,535.15 per annum (£41,918.94 FTE)
Hours: Part time 0.8 FTE, 4 days per week
Location: Hybrid working arrangement, home working & Tamworth or London Office (2 days per week, pro-rata for part-time)
Contract Type: Fixed term until 31/03/2027

Are you a creative, organised and detail-oriented professional with a passion for delivering impactful marketing campaigns? Do you thrive in a collaborative environment and want to make a difference in the education sector? If so, we have an exciting opportunity for you to join nasen as our Communications Manager.

We’re looking for someone who can confidently plan, coordinate and deliver a communication strategy that will engage the education workforce and widen the reach of a gold tier Department for Education funded training programme. You’ll be instrumental in enhancing brand awareness, driving engagement, helping to meet KPIs and supporting our strategic communications.

This is a part-time role (28 hours per week), the successful candidate will work within our hybrid working policy, with a blend of home working and office time in either London or Tamworth.

About us

nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.  

We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.  

nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.  

About the role

nasen is looking to recruit an individual experienced in Marketing and Communications to support raising the profile of The Universal SEND Services Programme and the work it does across the education sector through effective and measurable communications activity and ensure the copy on the website that hosts all training and resources is engaging and meets the needs of its users.

Employee Benefits 

• 30 days annual leave per year, pro-rata for part-time  
• Christmas Closure - additional to annual leave allowance
• Hybrid working (Policy available on request) 
• 8% employer contribution pension. 
• Flexible start and finish time, Friday early closure
• Employee Assistance Scheme  
• Life Insurance Policy x3 of your salary
• Cycle to Work Scheme available  

Closing Date: 1st April 2026

We will be reviewing applications as they come in. We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants. 

Please note that applicants must have the legal right to work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion 

We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.

No agencies please.

Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme that supports the wellbeing of the UK’s fire services community.

You’ll shape and deliver our national volunteering strategy, design an exceptional volunteer journey, build strong relationships, and ensure volunteers feel supported, valued and inspired. Working across teams, you’ll embed volunteering into our services, champion best practice and use insight to drive continuous improvement.

We’re looking for someone who:

· Has strong experience in volunteer management and volunteer strategy implementation

· Brings strategic thinking with hands‑on delivery

· Builds great relationships and influences at all levels

· Understands safeguarding, data protection and inclusive practice

· Is passionate about creating positive, impactful volunteer experiences

If you want a role with purpose and the chance to make a genuine difference, we’d love to hear from you.

Apply now and help us grow a thriving volunteer community.

We have an exciting opportunity for a home-based IG Manager to join Add International, a passionate international grant making disability charity. The role offers a rare opportunity to use your individual giving skills to really shift the power, and ensure positive narratives and ethical fundraising communications.

The Charity

Add International are a grant making disability charity (c£2m income) that is a very flexible employer, offer home working, four day week, Monday to Thursday 30 hours per week.

The Role

Supported by the Director of External Engagement who has established a foundation of fundraising success, and communicating a power-shifting approach which donors are engaged with, for you to build upon.
You will line manage the Supporter Care Coordinator who is the first point of contact for donors, and manages the database and insights.
You will work closely alongside colleagues from the team based in the UK, Africa and Asia.
The charity are looking to grow the donor acquisition within this audience by trialling different approaches.
You will be responsible for optimising the stewardship of existing donors and working with the Supporter Care Coordinator.
Part of this role will also involve relationship management of some mid- high-value givers, promoting legacy giving and community fundraising, and provide accurate and insightful reports on income and the donor base.
In this exciting role you will have the opportunity to innovate, test and learn and influence the sector in doing things differently with individual giving!

The Candidate

This is a rare opportunity for someone who wants to combine their skills and experience in IG and public fundraising with a decolonial approach to fundraising. If you believe in ethical storytelling, challenging traditional narratives and innovating to cultivate and build a donor base who share our values, this could be the role for you.

You will ideally:

Have substantial experience in donor acquisition, donor communications and stewardship through public fundraising in the UK and delivering multi-channel fundraising appeals.
Thrive in building relationships with donors, activists, and colleagues.
Have experience running successful multi-channel public fundraising campaigns with a UK audience.
Are an expert in digital - marketing, communications and fundraising techniques.
Think strategically and know how to translate your ideas into action!

IMPORTANT NOTE

Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

We’re looking for a dynamic, field‑based Change Coach to play a key role in our frontline improvement programme, partnering with pet hospitals across the West and East Midlands. Your mission will be to ensure that new ways of working are not only delivered, but fully understood, adopted and sustained in everyday practice.

What you’ll be doing

As the vital link between central project teams and hospital colleagues, you will work closely with leaders, vets, nurses and support teams to plan and embed practical changes. You will provide hands‑on support before, during and after go‑live, using real‑time coaching, observation and adoption data to:

• Reinforce new processes, tools and behaviours

• Coach leaders and key influencers to build local capability

• Identify and mitigate risks to long‑term sustainability

• Capture insights and lessons learned to strengthen future rollouts

• Act of as voice for the hospital teams, providing feedback and insights. 

What we’re looking for

You’ll bring proven experience in change delivery, operational coaching or transformation, ideally within multi‑site or frontline environments. You’ll have a strong, practical understanding of change management principles and how to apply them in busy, people‑focused settings.

This role suits someone who is energised by being out in the field, confident travelling regularly across sites and skilled at building trust, influencing others and communicating clearly at all levels.

This is a fixed term contract for 9 months and will be field‑based with regular travel across the West & East Midlands

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Join Dementia UK as Policy and Public Affairs Manager (Scotland) and play a pivotal role in shaping our influence as we deliver our 2025–30 strategy. This new role reflects a significant investment in expanding our Campaigns, Policy and Public Affairs function, strengthening our ability to drive change across all nations of the UK. You will lead our work to amplify Dementia UK’s voice in Scotland, ensuring that the experiences of people living with dementia, and the Admiral Nurses who support them, drive meaningful improvements in care and support.

You will spearhead our political and policy engagement in Scotland, building trusted relationships with MSPs, civil servants, political advisers and sector partners. Through sharp political insight and rigorous policy development, you will help shape our influencing priorities, identify strategic opportunities, and position Dementia UK as a credible and authoritative voice on dementia care within the Scottish policy landscape.

Working collaboratively with colleagues across policy, public affairs, campaigns, communications, clinical services and lived experience, you will develop and deliver a Scottish policy and public affairs strategy that aligns with our UK-wide approach. You will also represent Dementia UK externally as our primary political contact in Scotland, ensuring our perspectives are heard in key debates and decision‑making forums.

To thrive in this role, you will bring strong political instincts, deep knowledge of Scottish political institutions and policy processes, and a proven ability to build influential relationships with senior stakeholders. You will be a strategic thinker with the confidence to lead evidence-based policy development, assess risks and opportunities in a fast-moving environment, and drive forward activity that supports our long-term ambition to transform dementia care across the UK.

While this role is home-based, the postholder must be based in Scotland in order to regularly attend Holyrood and other stakeholder meetings.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch via the email on our website.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Make a Difference

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.

Why Join Us?

• Be part of a values-led, inclusive charity making a real difference to the people we work with.
• Flexible, home-based working with occasional travel and supportive colleagues.
• Opportunities for professional development and growth.
• A culture that values staff wellbeing, innovation, and amplifying voices.

About the Role

We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, minimum 30 hours, ideally over a minimum of 4 days, starting salary £31,634 per annum (pro rata).

As Finance Manager, you will:-

· Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing  staff development and continuous improvement of processes and procedures.

· Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.

· Lead month-end processes including the preparation of accurate management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.

· Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.

· Support audit preparation and liaise with external auditors as required.

· Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.

· Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.

About You

We need you to bring:

·AAT Level 4 Qualification or significant equivalent finance experience, with responsibility for management accounts, reconciliations and income monitoring.

· Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.

· Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues and identify financial and organisational risk and escalate issues appropriately.

· Experience supervising or supporting others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.

· Confidence using financial systems and Microsoft Excel at an intermediate to advanced level, alongside a methodical, organised approach to prioritising work.

· A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.

The following attributes are also desirable:-

· Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.

· Experience working with local authority contracts or complex funding environments.

· Part-qualified or fully qualified accountant (CIMA, ACCA, ACA) or equivalent experience.

As this role is home based with occasional travel you will need to have access to use of public transport or own car. Flexibility with working hours, a good mobile signal and broadband service are essential.

We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so don't wait - apply now! 

We look forward to hearing from you!

Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?

We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity. 

The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.   

The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.

The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.

Application deadline: Thursday 26th March, 5pm

Interviews will take place online the week commencing 7th April 2026.

Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.