Supporter Insight Manager Jobs in Birmingham

Smile Train is the world’s largest cleft-focused charity, providing free, life-changing treatment to children globally. This is a fantastic opportunity to lead and grow the charity’s legacy programme, building meaningful relationships with supporters who want to make a lasting impact.

Smile Train empowers local medical professionals to provide free cleft treatment in over 90 countries. Its sustainable model ensures children receive the care they need, now and in the future. Having already supported over 1.5 million surgeries, the charity is on a mission to help every child with a cleft – and this role is a key part of that journey.

This is the first full-time Legacy Manager role at Smile Train UK, offering the opportunity to shape and develop its legacy giving programme. You will be responsible for managing relationships with legacy pledgers, increasing awareness of legacy giving, and delivering impactful stewardship activities. This is a unique chance to build a legacy strategy that truly engages supporters and drives long-term growth.

You will be encouraged to be creative and have a relational focus, building meaningful, long-term connections with legacy pledgers.

The role will work alongside the Head of Individual Giving and have administrative support, with legacy administration handled externally.

As Legacy Manager, you will:

• Manage a portfolio of around 300 legacy pledgers, ensuring excellent stewardship
• Act as the first point of contact for all legacy enquiries, responding with sensitivity and professionalism
• Develop and deliver marketing and advertising campaigns to grow the pipeline of legacy supporters
• Organise 2-3 legacy events per year and oversee donor recognition activities
• Work closely with the Head of Individual Giving to shape a strong legacy strategy
• Liaise with Legacy Link, the external legacy administration service
• Maintain accurate records on Salesforce, ensuring high-quality data management and reporting

Ideal skills and experience:

• Significant experience in legacy fundraising, donor stewardship, or a similar role
• Proven ability to increase legacy pledges and deliver successful engagement activities
• Strong relationship management skills with the ability to engage high-value supporters
• A proactive, strategic thinker who is comfortable building a programme from the ground up
• Confident in marketing, events, and donor stewardship
• Experience using Salesforce or similar CRM systems is a plus

Employee benefits include:

• 25 days annual leave, plus bank holidays
• 5% employer pension contribution

We are looking for a Manager in the East of England, for one year while the permanent post holder takes an internal development opportunity. You will join our Grant Making directorate to help us to meet our mission to partner with small and local charities, people and communities working towards a more just and compassionate society.

You’ll be the face of the Foundation in the area, able to build strong and trusting relationships and be an advocate for small and local charities across the patch. You’ll have a good understanding of the operating environment in the East of England and well-established networks across the patch.  You will support charity partners to become more resilient and stronger so that they can thrive beyond the period of their relationship with us.  You will do this by building trusted relationships with organisations to support them in identifying their most pressing organisational challenges; and help them overcome the challenges by building the knowledge, skills and capabilities of staff and trustees.  You will work with charities, CICs, and partnerships to identify the most appropriate form of support to respond to the identified priorities.  Further information about LBFEW and our approach to supporting charity partners can be found on our website Development

You will be responsible for building and maintaining strong relationships with stakeholders including connecting with networks to identify and optimise collaborative learning and sharing practice. The postholder will also play a pivotal role in sharing learning, intelligence and insights to ensure the Foundations’ strategy development, delivery and relationship with the Lloyds Banking Group considers regional needs and the operating contexts of our funded partners.

Job Advert

Finance Manager

Finance Manager

Permanent contract 

Job Ref: V538

Hours/Days per week: 35 hours per week – (Flexible days/hours)

Salary: £40-45,0000 plus attractive employee benefits package

Start date: ASAP 

Location: Homebased 

Closing date: Two weeks (Tuesday 25th March)

Interview date and Location:  Phase 1: w/c 7th April, Phase 2: w/c 14/21st April

Volunteering Matters 

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK. 

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all. 

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Job Purpose:

The successful candidate will play a key role in the oversight of the daily financial operations and line management of the finance team, ensuring efficiency and accuracy across all financial functions. This includes producing timely and accurate monthly management accounts, budgeting, and reforecasting, as well as providing guidance to finance and non-finance colleagues.

Additionally, the role involves preparing annual accounts, supporting external audits, and fostering a collaborative team environment. The Finance Manager encourages knowledge sharing and multi-functional working to maintain seamless operations, particularly during high-demand periods or team absences.

Financial Management and Reporting 

• Manage and oversee day-to-day finance operations.

• Prepare and deliver monthly management accounts and balance sheet reconciliations.

• Complete and submit quarterly VAT returns in compliance with HMRC regulations.

• Maintain and update the fixed asset register for accurate financial reporting.

• Assist with year-end financial processes and external audit requirements.

Budgeting & Forecasting

• Develop management reporting packs, budgets, and reforecasts.

• Provide financial insights to support decision-making across departments.

• Process and post nominal ledger journal entries, including payroll reconciliations.

• Support funder reporting requirements in collaboration with delivery and core teams.

Leadership & Team Development

• Provide effective line management to a small but busy finance team.

• Delegate tasks effectively, ensuring team members develop confidence and skills.

• Foster a supportive team environment that encourages cross-functional working.

• Document and improve finance processes to enhance efficiency and accuracy.

Projects & Compliance

• Lead ad hoc finance projects, including Gift Aid claims and fixed asset reviews.

• Ensure compliance with charity financial regulations and HMRC requirements.

• Support system improvements and database management related to finance.

Skills & Competencies

• Strong understanding of finance operations, budgeting, and reporting.

• Ability to delegate tasks, provide clear guidance, and support performance management.

• Proficiency in Microsoft 365 Business Central and Jet Reporting (preferred).

• Excellent attention to detail and a methodical approach to financial tasks.

• Strong analytical and problem-solving skills.

• Knowledge of SORP and charity financial regulations.

• Clear and confident communication skills, with the ability to explain finance concepts to non-finance colleagues.

• Ability to manage workloads effectively and meet tight deadlines.

• Commitment to team development and continuous learning.

Experience Requirements

• Proven experience in financial management and reporting.

• Demonstrated leadership and team development skills.

• Experience supporting and deputising for a Head of Finance.

• Familiarity with charity finance and compliance requirements (preferred).

Qualifications

• Recognised accountancy qualification (ACCA, CA, or equivalent) required.

• Consideration given to part-qualified candidates committed to obtaining full qualification.

• Relevant experience and alignment with organisational values are equally important.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. Established in South London in 1971, we now operate specialist residential treatment centres across the UK, providing safe and supportive environments for recovery. In addition to our residential programmes for men and women, we offer relapse prevention, aftercare, and the unique Retreat & Counselling programme, which combines short-stay residential treatment with ongoing at-home support. Our holistic approach ensures seamless care, including support for friends and family affected by gambling harm.

Role Overview:
The Business Development Manager will play a key role in identifying and securing new business opportunities to support the strategic expansion of Gordon Moody’s reach. This role is essential in ensuring the continued delivery of vital services to those affected by gambling harm. The ideal candidate will have experience in business development, strong relationship-building skills, and a deep understanding of evolving funding models, including government, corporate, and philanthropic sources.

Key Responsibilities:

• Identify New Business Opportunities: Research and identify potential funding sources, including government grants, charitable funding, corporate partnerships, and other innovative revenue streams aligned with Gordon Moody’s mission.
• Strategic Planning: Collaborate with senior leadership to develop and implement strategies that adapt to changes in funding models, ensuring Gordon Moody remains competitive and well-positioned for future growth.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including government agencies, trusts, foundations, and corporate partners. Develop a deep understanding of their priorities, expectations, and funding processes.
• Tendering & Proposals: Lead the preparation and submission of high-quality funding proposals, tenders, and grant applications. Ensure all submissions align with Gordon Moody’s strategic objectives and effectively demonstrate our impact.
• Market Analysis & Intelligence: Stay informed on developments within the gambling sector, funding landscapes, and public health policies to identify trends, challenges, and growth opportunities.
• Collaboration Across Teams: Work closely with internal teams (e.g., Finance, HR, and Operations) to ensure a coordinated and effective approach to securing new business opportunities. Align fundraising efforts with the organisation’s broader goals.
• Performance Tracking & Reporting: Monitor and report on business development progress, including secured funding, pipeline development, and impact metrics. Use data to refine strategies and improve future business development efforts.
• Ambassadorial Role: Represent Gordon Moody at key events and conferences throughout the year, promoting our mission and fostering new opportunities.

Person Specification:

Essential:

• Experience: Proven track record in business development, ideally within the charity, healthcare, or public sector, with a strong understanding of funding models, grants, and partnership development.
• Strategic Thinking: Ability to think creatively and strategically about new revenue models and sustainable funding sources in a changing landscape.
• Stakeholder Management: Strong interpersonal skills with the ability to build and maintain relationships with a variety of stakeholders, from government agencies to corporate partners and foundations.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Project Management: Excellent organisational and time management skills, with the ability to manage multiple projects and priorities simultaneously.
• Analytical Skills: Strong ability to analyse trends and data, using insights to make informed decisions and recommendations.
• Passion for the Mission: A genuine passion for making a difference in the lives of those affected by gambling-related harm, with a commitment to the values and mission of Gordon Moody.

Desirable:

• Knowledge of the gambling sector and its challenges.
• Experience in working with public sector funding bodies or philanthropic organizations.
• Previous experience in a fundraising, partnership, or revenue-generation role in the charity sector.

This role offers an exciting opportunity for a driven and strategic professional to contribute to the growth and sustainability of Gordon Moody, ensuring we continue to provide life-changing support for individuals and families affected by gambling harm.

Are you a proactive fundraiser with a proven track record of raising funds from individuals?  Are you passionate about creating excellent supporter journeys? Do you enjoy creating content for digital marketing? If so, this is the role for you!

About Us 

Hamlin Fistula UK is dedicated to our mission of ending obstetric fistula in Ethiopia. We are a small passionate team, committed to working closely with Hamlin Fistula Ethiopia to transform lives and restore hope for women affected by childbirth injuries.

The Opportunity 

We are seeking an experienced and ambitious Fundraising and Communications Manager to lead and grow our income from individual donors, community fundraising, and in-memory giving. You will work closely with the Head of Fundraising to develop and deliver our individual giving strategy, with the goal of increasing supporter engagement and sustainable income. 

With a generous investment budget and an opportunity to test and refine fundraising approaches, this is a fantastic role for a creative, data-driven, and results-oriented fundraiser looking to make a real impact. 

You will take ownership of donor recruitment and retention, ensuring an exceptional supporter experience. You will also lead digital fundraising and marketing, producing compelling content for our website, social media, and email campaigns. 

This is a flexible, part-time role, ideal for someone who thrives in a collaborative environment and is passionate about our mission. 

What You’ll Bring 

• Experience: A strong background in public fundraising, with demonstrable experience of meeting targets for recruitment and retention of individual donors. 

• Digital Skills: Strong digital marketing skills, including content creation, social media management and email marketing. 

• Approach: Highly organised, with the ability to take the initiative and manage your own time to meet deadlines whilst managing a varied workload. 

• Personal Drive: Enthusiasm, energy, and a commitment to get things done, along with excellent interpersonal skills to work effectively with diverse stakeholders. 

What We Offer 

• Flexible Working: This role can be carried out remotely from anywhere in the UK, with quarterly face-to-face team meetings (travel costs covered) to maintain a collaborative spirit. 

• Generous Benefits: As well as an annual salary of £41,600 (pro-rata), Hamlin Fistula UK offers a 10% pension contribution and health cashback scheme including physiotherapy, eye care and dental treatment.

• Supportive Team Environment: Work within a small, highly motivated team that values creativity, collaboration, and impact. 

Ready to Make a Difference? 

If you’re looking for a role where your skills directly contribute to life-changing work, we’d love to hear from you. Bring your expertise in public fundraising, your skills in digital marketing, and your drive to create lasting impact to Hamlin Fistula UK. 

How to Apply

Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions to help us ensure the role is a good fit for you. 

There will be a webinar with the CEO and Head of Fundraising to learn more about the role and ask any questions on Thursday 13th March at 12.30pm. Please see the details in the job pack attachment for how to sign up. A summary of all questions and answers will be shared with everyone who signs up, in case you are not able to attend the webinar.

Reporting to the Head of Fundraising and Engagement, this key leadership role will be pivotal in developing and implementing strategies across events, community initiatives, challenge events, individual giving, and appeals. As Senior Mass Fundraising Lead, you will grow income, foster long-term supporter relationships, and secure vital unrestricted funds to support children and families affected by neuroblastoma.

The successful postholder will lead our mass fundraising efforts to ensure they are high-impact, supporter-focused, and aligned with the charity’s mission. Whether it’s delivering memorable fundraising events, growing challenge participation, or developing and strengthening individual giving programmes, your work will play a crucial role in achieving ambitious income targets to make a meaningful difference in the fight against childhood cancer.

Who are we looking for?

We seek a dynamic and strategic mass fundraising professional with a strong track record of developing and delivering successful fundraising strategies across multiple income streams.

The ideal candidate will have:

• Extensive experience in mass fundraising – including events, community fundraising, challenge events, and individual giving.
• Proven success in developing and executing fundraising strategies to achieve ambitious income targets.
• Strong leadership skills – with the ability to inspire, manage, and develop a high-performing team.
• Exceptional communication and relationship-building abilities – effectively engaging donors, supporters, and stakeholders.
• A data-driven and innovative mindset, with experience using CRM systems to optimise fundraising strategies.

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.  

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

First stage interviews: Wednesday 23rd April 2025

Second stage interviews: Tuesday 29th April 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 
- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  
Your role in our mission…..
We're on the lookout for a Social Media Manager who is not just a content creator but a strategic thinker, ready to take our digital presence to new heights.
In this pivotal role, you'll have the unique opportunity to shape the voice of our organisation across multiple channels, reaching an audience of over 800,000 followers. You'll collaborate with passionate colleagues in content, creative, PR, and marketing teams to bring our mission, services, and heartwarming stories to life online.
As a key decision maker within our social media team, you'll be at the forefront of driving high-profile campaigns and ensuring our social media is integrated seamlessly into our broader marketing and communication strategies.
Key Responsibilities
- Lead daily management of social media channels (Twitter, Facebook, Instagram, TIKTOK) with a combined audience of 800,000 followers.
- Oversee community engagement and protect online reputation, particularly during high-profile campaigns.
- Develop and execute strategies for key campaigns such as the Great Daffodil Appeal, National Day of Reflection, and brand activations.
- Ensure social media aligns with broader communications and marketing plans.
- Lead the content creation process in collaboration with PR, Content, and Creative teams to produce engaging posts
- Analyse performance data to refine and optimise content for maximum impact.
- Manage budget for organic and paid content strategies.
- Work with the Digital Marketing Manager and external agencies to optimize ad spend and engagement, tracking key performance indicators (KPIs).
- Lead regional social media efforts to connect with local audiences in relevant and vibrant ways.
- Coordinate content across 24 regional accounts with teams from across the nation.
- Track and report on social media performance, focusing on metrics like reach, engagement, and influence.
Skills and experience
- Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube.
- Proven ability in using data measurement and insights to improve and optimise social performance.
- Proven recent track record of developing, managing and growing successful online communities
- Proven track record of developing, managing, and growing successful online communities
- Excellent communication skills - verbal and written
- Strong copywriting skills
- A degree is not essential for this role however we expect you to have previously:- Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools).

Please see the full job description here:
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 23rd March 2025
Salary: £35,530 - £39,474
Contract: 12 Month Full time - Maternity cover
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences

We are looking for a collaborative, driven and problem-solving candidate to design and lead our core support projects and improve the way we make life better for people affected by aplastic anaemia.

This is a fantastic opportunity to join a high performing team within the AAT. Our team is small, but mighty. Our current S&O team is made up of three part-time support and outreach workers some of whom have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

As part of the Senior Management Team, you will bring the process, structure and programme-oriented approach to our successful range of support services. You will be helping to give people living with aplastic anaemia access to better information, better networks and better ways to advocate for themselves. 

This opportunity is for a permanent contract, starting immediately. You will work 35 hours a week, and we encourage flexible working. However, the team does generally operate during core office hours (between 9am to 5pm) and there are regular team meetings on Thursdays.  

Our Mission

To beat vitiligo by eradicating the psychological, social and physical effects on people’s lives and by finding effective treatments and a cure.

Purpose of the role 

The Head of Support Services is responsible for leading the delivery of The Vitiligo Society’s tailored support to patients with vitiligo and their families, and contributing to the strategic development of the organisation and its services. 

Your Experience

We are looking for a candidate (or candidates) who either have a background in charity service management & safeguarding, or working in healthcare, nursing or mental health support.

Key responsibilities:

People Management 

• Oversee the engagement of volunteers involved in the delivery of The Vitiligo Society’s services and input into the overall development and structure of volunteering across the organisation. 

• Build, and encourage, positive working relationships with other staff to ensure members receive relevant information at the right time and that communications reflect the lived experience of individuals affected by vitiligo.

Service Development & Delivery 

• Develop clear operational plans to deliver The Vitiligo Society’s organisational strategy across services.

• Lead the Support Services Volunteer Team and grow The Vitiligo Society’s services in line with the charity’s overall growth strategy and priorities whilst ensuring quality, sustainability and safe operating practice remain at the forefront.

• Be part of a rota of staff & volunteers answering the Society's helpline

• Deliver direct support to individuals affected by vitiligo, supporting them through their diagnosis and treatment journey.

• Manage the budgets for service delivery.

• Identify opportunities to improve our current support and develop new activities with a particular focus on patient and family support.

• Develop and embed robust monitoring and evaluation processes across all services and provide reports to the Charity Director, the Board and funders as required.

• Champion an evidence-based research and insights approach to service development and delivery, especially Health Psychology.

Safeguarding 

• Appointed Designated Safeguarding Lead. 

• Lead on the development of delivery of The Vitiligo Society’s approach to safeguarding children and adults at risk including policy and process development.

• Ensure that the outputs of all The Vitiligo Society’s services are in line with the relevant safeguarding legislation and best practice.

Wider Impact

• To lead on the development and nurturing of partnerships with healthcare professionals, education professionals and voluntary organisations.

• To lead on Technology Appraisal submissions with NICE and work with other healthcare regulatory bodies to ensure fair access for patients to the latest vitiligo treatment innovations.

Fundraising

• Contribute to funding applications related to service development and delivery, as appropriate.

• Contribute to reports to funders & donors, as required.

• Develop and grow the Services Team’s income generation capacity by working in partnership with fundraising colleagues.

Other

• Attend The Vitiligo Society events when required to support staff and volunteers in the delivery of activities. 

This is a two year fixed term role until 31 March 2027. Applicants need to be based in the UK. We will consider a job share if we have two strong candidates interested in a part-time position. Salary and benefits will then be pro-rata.

Title: Digital Fundraising Acquisition Lead 

Location: Hybrid / with office attendance 1 to 3 times per month (Haywards Heath, UK)

Contract: Permanent 

Salary: c £36,000 - £43,000 per annum

About the role 

The Digital Fundraising Acquisition Lead at Sightsavers is responsible for leading efforts to scale online supporter acquisition. This includes leading global paid social strategy, leveraging data insights to optimize performance and reach, and will also focus on the continuous improvement of digital journeys for our DRTV (digital response TV advertising) programme, ensuring data-informed optimisation. Working in close partnership with global teams, external agencies, and key stakeholders is essential to achieving ambitious growth targets for our supporter base. 

Responsibilities

• Lead the strategic planning of digital acquisition strategies, aligned with overall goals.
• Develop and execute the global paid social media strategy to acquire new supporters and maximise ROI, working closely with colleagues and media agencies.
• Optimise digital supporter journeys for the DRTV programme, ensuring seamless integration and high conversion rates.
• Collaborate with the Insight and Optimisation team to improve digital touchpoints, championing a data-led approach.
• Oversee the execution of digital campaigns, including creative briefs, media plans, and budget optimisation.
• Support other digital campaigns and contribute to broader fundraising strategies.
• Collaborate with creative teams to develop compelling digital assets, particularly videos.
• Set and manage targets and budgets, reforecasting based on performance.
• Analyse and report on performance, leveraging data-driven insights for optimisation.
• Communicate key insights to stakeholders and present results at cross-agency meetings.
• Ensure campaigns are strategic, accurate, and aligned with supporter behaviour insights.
• Apply the latest trends and best practices to identify opportunities for innovation.
• Challenge current practices to identify opportunities for improvement.
• Sightsavers is an international organisation with fundraising offices in various countries. Part of this role will be collaborating with colleagues in Ireland, Norway and Italy.
• While not a requirement of the role, there is an opportunity to support on content gathering trips in our programme countries.
• This is a specialised and involved role, and the above is not an exhaustive list of duties. Please see the Job Description for full details. 

About you 

As the Digital Fundraising Acquisition Lead, you will be an experienced digital fundraiser with a proven track record in driving growth through acquisition campaigns. You will possess exceptional relationship skills, enabling you to collaborate effectively with cross-functional teams, including creative, media, and fundraising. 

Highly motivated and results-oriented, you will have a passion for supporter-centric digital fundraising and the ability to optimise digital journeys to deliver outstanding results. Your expertise will ensure seamless campaign execution and drive significant growth in our supporter base. 

Required knowledge, skills and experience

• Proven experience at a senior level in digital fundraising or marketing, ideally with experience leading paid social strategy and / or experience of working on digital journeys for Direct Response TV campaigns.
• Excellent understanding of individual giving and how to grow digital income.
• Deep understanding of digital marketing channels and platforms, particularly paid media. 
• Strong analytical skills and ability to interpret complex data to inform decision-making. 
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. 
• Strong communication and influencing skills, with the ability to lead and inspire others. 
• A passion for data-driven marketing and a commitment to continuous improvement. 
• Experience working with media agencies and creative teams to develop and execute effective campaigns is desirable.
• Desire to challenge norms and look for ways to improve established approaches to drive stronger results. 
• A champion of a supporter-centric approach and commitment to continuous improvement.
• Highly numerate with the ability to analyse and synthesise complex performance data. 
• A positive approach and solutions focused, with a collaborative and proactive attitude. 
• A commitment to equal opportunities for all.
• We value diverse experience and backgrounds, and a degree is not required for this role, however you will need to demonstrate relevant experience.

Closing date: 16 March 2025 

Next Steps 

To apply for this exciting new opportunity, please complete an application via our recruitment portal. 

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply. 

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.

Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.

The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.

Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.

To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.

The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand. 

Main Duties and Responsibilities

Quality

· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant. 

· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience. 

· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,

· Develop a community where good practice can be shared. 

· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties

· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner. 

· Research, build and embed a feedback system to contribute to continuous improvement

· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation

· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.

Performance

· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.

· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing. 

· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.

· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.

· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support. 

· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives. 

General Responsibilities

· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members

· Manage key risks and follow escalation process when necessary

· Ensure there is cohesive and aligned work with colleagues within the organisation

· Maintain open and effective communication with internal and external colleagues

· Prepare status reports as required for the Head of Professionalisation

· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties

· Represent the Council in stakeholder meetings and external events

· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values

· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council

Person Specification:

Essential:

Experience

• Experience with self-assessment process and Quality Improvement plans
• Experience of creating cultures that embody positive change, continuous improvement and equality
• Experience of managing a supply chain including setting and achieving KPIs and contract conformance
• Management experience and understanding of contractual and performance management with the ability to deliver results
• Experience of successfully delivering an outcome-based contract
• Experience of driving performance, identifying areas of concern and implementing projects for performance improvement

Skills, knowledge and qualifications

• Clear understanding of the purpose of professional registration and associated processes
• Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
• Excellent communication skills with the ability to communicate clearly and effectively
• Ability to analyse a range of data from a range of sources to develop insights and support decisions
• Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal

Personal Attributes & Approach

• Commitment to a registrant-centred approach
• Confident, positive and hard-working team player – happy to go above and beyond
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
• Excellent IT and digital skills including Microsoft 365
• Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
• Commitment, determination and resiliency

Desirable:

· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor

· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1

· Previous audit experience

· Demonstrated success in producing efficiencies/increased outcomes against target

· Significant operational management experience

Next Steps

Deadline for application: Friday 28th March 5pm

Interviews: w/c 7th April or w/c 21st April

Start date: As soon as possible

At the Personal Best Foundation, we believe in the power of sport to change lives. As the official charity of England Athletics, we are a young and ambitious charity focused on empowering young people from underserved communities across England. Our mission is simple: to change young lives through athletics. We run three interlinked programmes—Schools, Community, and Young Leaders that offer a clear pathway for children and young people to experience the transformational benefits of sport.

We are now seeking an experienced Programme Manager to join our dynamic, start-up team. This role will be pivotal in accelerating the growth of our pilot programmes and driving impactful, high-quality delivery across the country. If you're passionate about using sport for social good and have a track record in programme delivery, we’d love to hear from you!

Key Responsibilities

• Lead the strategic development, implementation, and evaluation of athletics-based programmes.
• Identify and manage a network of Locally Trusted Organisations (LTO’s) as our Delivery Partners.  
• Foster relationships with key stakeholders and develop new partnerships to expand and accelerate programme reach.
• Ensure effective monitoring, evaluation, and impact measurement, refining processes to support future growth.

About You
We are looking for a proactive, organised, and collaborative individual with:

• Strong project management and stakeholder engagement experience, ideally in start-up or early-stage settings.
• A passion for using sport to engage and empower young people, particularly from underserved communities.
• Proven leadership and the ability to inspire and manage relationships across diverse stakeholder groups.
• A commitment to equality, diversity, and inclusion.
• Excellent communication and organisational skills.

Why Join Us?
This is a fantastic opportunity to be part of a dynamic and purpose-driven charity that is just beginning its journey to make a meaningful impact on young lives across England. You will have the chance to shape the future of our programmes, help accelerate their growth, and collaborate with passionate stakeholders to expand the Foundation’s reach and sustainability.

The post holder will be employed by England Athletics on behalf of Personal Best Foundation.

In return for your commitment, you will receive a range of benefits including: 

• 33 days annual leave inc. Bank Holidays (pro-rated).
• Flexible working
• Membership of Company Personal Pension Plan with company contributions currently equivalent to 7% of annual salary.
• Life assurance
• Free private medical care with option of covering family members. 
• Health & Wellbeing support

If you are excited about the chance to contribute to the growth of a young charity and help expand impactful programmes, we’d love to hear from you!

Closing date: 17th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. 

Location: Any UK Trust office (hybrid working)

Interviews: 31/03 or 01/04 over MS Teams

For more information, or to apply, please click 'apply now' to be directed to our website.

Are you passionate about driving positive change for young people? At The King’s Trust, we are looking for an Impact Manager to help us measure, enhance, and communicate the difference we make. You’ll be at the heart of defining and evaluating our impact, working with teams across the organisation to ensure our programmes deliver real, measurable outcomes.

If you thrive on data-driven insights, love solving complex challenges, and want to be part of a team shaping the future for young people, this is the role for you! Bring your expertise in evaluation, research, and stakeholder engagement to help us learn, improve, and influence change. Join us and be part of something truly impactful!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Impact Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Impact Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3416 

About Planet Patrol:

Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.

We are now at a pivotal moment of growth and evolution. This means you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers. This is a great opportunity to really shape the organisation and our impact. Whilst this role is fixed term, we hope to secure enough funding to make the role permanent. 

Partnership Manager

Role details: Remote with travel expected at least once per week.

Salary: £35,000 FTE

Hours per week: 30 hours (4 days per week)

Terms: One year fixed term contract with the potential to become permanent based on funding.

Overview:

Join Planet Patrol as our Partnership Manager, responsible for cultivating key relationships, driving business development, and securing funding through innovative partnership strategies.

Planet Patrol is seeking a Partnership Manager who is great at growing existing relationships and spotting new opportunities too! You’ll manage and develop our key partnerships with some big brands. Critically, you’ll also be the first point of contact for new partner enquiries. Whilst the majority of your time will be spent working with brands, you’ll need to lead on a handful of grant applications too. This means that you’ll have a varied and fast paced role that has huge potential for growth. You won’t be put off by a funding target, in fact you thrive in the sales environment and love the adrenaline high when you secure funding. We need someone that is persuasive, resilient and most importantly passionate about what we do. If this sounds like you, get in touch!
 

Key responsibilities:

● Relationship Management: Cultivate and sustain strong relationships with current partners and identify potential new ones to achieve mutual goals.

● Account Management: Oversee the smooth operation of each partnership by developing strategic plans, addressing challenges, and ensuring continued alignment.

● Business Development: Proactively identify opportunities for expanding existing partnerships and forging new ones. Attend in-person meetings, key Planet Patrol events and networking events to strengthen our market presence.

● Performance Management: Track and evaluate partnership outcomes, using insights to make data-driven adjustments that optimise success. Experience in content creation and editing tools is desirable.

● Enquiry Management: Serve as the first point of contact for all partner-related enquiries, streamlining communications for maximum efficiency and impact.

● New Business: Research, negotiate, and finalise new partnership agreements and grant funding applications. Identify and collaborate on drafting persuasive and impactful funding proposals.

Role requirements:

● A minimum 2 years managing partnerships and delivering strategic outcomes in a fast-paced, start-up environment.

● Experience in grant funding and crafting compelling funding proposals is highly desirable.

● A demonstrated ability in securing and managing partnerships valued at approximately £100,000.

● A natural networker, you’ll be great at building relationships.

● Passionate about the environment and the importance of data.

● Experience in account management and stakeholder engagement.

● A commitment to diversity, equality and inclusion.

● Be able to communicate effectively with partners and other departments.

● Be able to identify problems and come up with solutions.

● Legal right to work in the UK without visa sponsorship.

What We Offer:

Planet Patrol values collaboration, innovation, and a healthy work-life balance. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.

Please submit your CV and covering letter, highlighting your suitability for the role, via Charity Jobs. Applications close midnight Sunday 16 March. First stage interviews will be held Tuesday 25th March (please note this is a revised date).