Supporter insight manager jobs

About the job

Earthwatch currently has an exciting opportunity for an Individual Giving Manager to join our Fundraising Team. In this role, you will be responsible for developing and delivering our Individual Giving programme, ensuring sustainable growth in income from individual donors. You will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit and steward donors, and increasing financial contributions from both new and existing supporters. You will also work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.

About Earthwatch

Earthwatch is an environmental charity with science at its heart. Our mission is to live within our means and in balance with nature. We do this by connecting people with the natural world, monitoring the health of our natural resources and informing the actions that will have the greatest positive impact. We are driven by people I We are powered by science I We connect with nature I We fight for our planet

Role Purpose

To develop and deliver an Earthwatch individual giving programme. The role will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit, and steward donors, and increasing financial contributions from new and existing supporters. The role will also assist in the delivery of major donor cultivation events alongside senior staff.

Key Responsibilities

Strategy & Income Growth

• Develop and implement a multi-year individual giving strategy, including regular giving, one-off donations and legacy giving
• Set and monitor income and engagement targets, using data insights to refine and improve approaches.

Campaigns & Appeals

• To project manage multiple appeals delivering accurate campaigns across digital, print, and telephone on time, to inspire and convert supporters, on budget to a high standard and meeting agreed targets.
• To manage the relationship with external fundraising agencies, ensuring they are briefed and provided with the information they need.
• Collaborate with the communications team to ensure campaigns align with brand and messaging guidelines.
• Undertaking all activities in line with best practice standards and processes as set out by the Institute of Fundraising, Fundraising Regulator and any other bodies as prompted by the Director.

Donor Engagement & Stewardship

• Deliver high-quality donor communications, including impact reports, appeals, and tailored updates.
• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products
• Attend events as required to meet donors.

Data Management & Reporting

• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable).
• Use the database to track donor engagement and manage contact strategies.
• Produce reports and analysis on giving trends, campaign performance, and donor behaviour to inform decision-making.

Collaboration & Team Support

• Work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.

Person Specification

Essential

Knowledge & Experience

• Proven track record in individual giving, donor development, or relationship fundraising.
• Experience of developing supportive journeys, managing direct mail and calling campaigns. 
• Understanding of UK fundraising regulations and best practice
• Experience in managing and meeting deadlines for multiple projects simultaneously.

Skills & aptitudes

• Excellent numeracy skills and proven ability to develop budgets, monitor accounts and calculate ROI. 
• Excellent communication skills, with an ability to write compelling fundraising copy.
• Strong analytical skills with experience in donor data management and CRM systems.
• Strong relationship-building skills, with a track record of engaging and managing donors.

Personal characteristics

• Demonstrable passion for environmental issues and sustainability, with an understanding of the environmental sector.
• Commitment to Earthwatch Europe’s mission and values.
• Highly organised, self-motivated, and able to work both independently and as part of a collaborative team.
• Creativity and drive to succeed, willing and able to take on exciting new challenges.

Desirable

• Experience of legacy fundraising.
• Experience of major donor fundraising and managing high-value individual relationships.
• Experience of working within an environmental organisation.

Senior Prospect Development and Insight Manager
Contract Type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London Office (1 day a week in office)
Salary: £52,500 - £57,500

Are you an experienced prospect research and development professional, with a passion for insight-led fundraising? We’re looking for a unique individual who can inspire curiosity, forge collaboration, and spearhead prospect research and development across high value fundraising – helping to drive growth of Corporate Partnerships and Philanthropy income at Macmillan.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer – and we’re committed to driving a revolution in cancer care for the future.

We reach millions of people every year, from our Macmillan nurses supporting people with cancer across the UK today, to our work on pioneering innovations that are revolutionising diagnosis and treatment for the future. With your help, we’ll transform cancer care for good.

About the team

This role offers an exciting opportunity to join our ambitious High Value Stewardship & Operations team, part of the newly formed Partnerships Directorate, which is dedicated to building impactful, long-term relationships with philanthropists, corporate partners, and healthcare leaders.

You’ll play a pivotal role in bringing high value supporters into the heart of Macmillan, unlocking significant support to help tackle some of the most complex challenges facing people living with cancer, and the wider cancer care system.

This is a unique opportunity to shape the future of Corporate Partnerships and Philanthropy at one of the UK’s most loved charities. You’ll be part of a dynamic, inclusive and ambitious team, working to deliver real impact for people living with cancer.

About the role

As Senior Prospect Development and Insight Manager, you’ll lead the charge in identifying and qualifying high value prospects, overseeing rigorous due diligence, working with fundraisers to develop opportunities through the pipeline, and embedding a culture of collaborative, compliant, and insight-led fundraising across the division.

This is a unique opportunity to influence fundraising strategy and drive growth of Corporate Partnerships and Philanthropy income at Macmillan, equipping fundraisers with the intelligence and tools they need to deliver an exceptional experience for high value donors.

Key responsibilities:

• Lead the prospect development and insight function across Corporate Partnerships and Philanthropy
• Develop and implement a high value prospecting strategy to build a robust pipeline of qualified prospects
• Deliver high-quality research profiles and guide fundraisers in their own research
• Oversee due diligence processes, ensuring ethical and compliant fundraising
• Collaborate with fundraisers and leaders to monitor pipeline health and drive performance
• Foster a culture of curiosity, collaboration, and insight-sharing across the division
• Provide strategic analysis on fundraising performance, trends, and market intelligence
• Work with internal teams to ensure compliance with GDPR, the Data Protection Act, and ICO guidance
• Line manage and develop a high-performing team, driving an inclusive work culture
• Champion best practice in prospect development and insight-led fundraising

About you

The successful candidate will demonstrate the following skills and experience: 

• Expertise in prospect research, network mapping, and gift capacity analysis
• Leadership skills, with line management experience (desired) and the ability to influence and deliver through others
• Excellent interpersonal and influencing skills, with the ability to engage senior stakeholders
• Excellent written and verbal communication skills
• Excellent research and analytical skills, with the ability to manipulate data to extract insights
• Knowledge of the current corporate and philanthropy fundraising landscape in the UK and globally
• Experience of using relational databases (ideally Raiser’s Edge)
• Understanding of GDPR and data protection compliance for prospect research

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Tuesday 30th September
Interview dates: Virtual Interviews will be held week commencing 6th October and 13th October (exact dates TBC)

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

At Ambitious about Autism we're currently looking for a Data and Insights Officer to join our National Services team.

You'll focus on the collection, analysis and reporting of data from National Services programmes, projects and services. You'll use systems and tools to effectively capture and store data and information, enabling effective reporting and insight. You'll provide advice and support to the Product Development Manager and Deputy Director of National Services.

You'll support National Services teams with the development of KPI and data collection  routes and support with maintenance, troubleshooting and creative problem solving to ensure accuracy and efficiency. You'll create detailed reports and dashboards for use by teams, managers and leaders at agreed time points.

We are looking for someone who has:

• Experience of using statistical tools and techniques to manage and analyse data
• Ability to translate the essence of complex data into language or formats others will understand
• Experience of producing qualitative and quantitative reports and analysing results to produce impact reporting
• Ability to present insights and results through written reports, dashboards and presenting face-to-face

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Could you bring great programme and people management skills, and a commitment to participatory and strengths-based working, to help lead a portfolio of community-led initiatives in Camden? We would love to hear from you.

The Community Development Manager helps lead, manage and coordinate activities across our portfolio of services at the Winch. You will be passionate about working with and alongside a wide range of people and partners, building a shared approach to help enrich our neighbourhoods. You will be energised by creating and delivering new initiatives, and by  learning from them. You will be a thoughtful and attentive planner, a confident communicator and facilitator, and will bring curiosity and clarity to often complex situations.

You will join us as we launch our next phase of the Good Neighbourhood Project, which is focused on building a community-led approach to climate change. This gives you the chance to help shape and lead a critical programme of work, which we are calling ' A Greener Neighbourhood'. If this sounds like your thing, then don't delay - read the role description and apply!

Senior Philanthropy Manager
Permanent 
Full time (34.5 hours) 
Split between home and our London Office 
Salary: £54,000 - £59,000

About the Role

At Macmillan, we do whatever it takes to ensure everyone affected by cancer gets the best possible support today—and we’re committed to driving a revolution in cancer care for the future.

This is an exciting opportunity to join our ambitious Philanthropy team, a major growth area within the charity. In this role, you’ll play a pivotal role in bringing philanthropists into the heart of Macmillan, unlocking significant support to drive our ambitions for growth and impact - enabling us to tackle some of the most complex challenges facing people living with cancer, and reshaping the wider cancer care system for generations to come.

The role sits within our new-look Partnerships Directorate, created to build impactful, long-term relationships with philanthropists, corporate partners and healthcare leaders.

Join us at a pivotal moment – with a bold new strategy, exciting funding opportunities and a renewed sense of purpose, there’s never been a better time to make an impact.

We’re looking for a strategic and driven Senior Philanthropy Manager to lead on some of Macmillan’s highest-value philanthropic relationships. You’ll manage a portfolio of ultra-high-net-worth individuals and families, securing 6- and 7-figure+ gifts that deliver life-changing impact for people living with cancer.

What You’ll Be Doing:

• Cultivating and managing a portfolio of major donors, building long-term, high-impact relationships.
• Securing new business through strategic networking and cross-team collaboration.
• Creating bespoke cultivation plans and compelling donor communications.
• Leading senior stakeholder engagement and leveraging networks to deepen donor relationships.
• Delivering exceptional stewardship experiences that inspire and retain support.
• Supporting leadership in co-canvassing prospects with 7- and 8-figure capacity.
• Mentoring colleagues and contributing to a culture of innovation in major gift fundraising.

What We’re Looking For:

• Proven success in securing 6- or 7-figure philanthropic gifts or equivalent experience.
• Exceptional interpersonal skills and gravitas to engage senior stakeholders.
• Outstanding written and verbal communication, with a flair for storytelling.
• Entrepreneurial mindset with a results-driven approach.
• Strong influencing and negotiation skills across complex stakeholder groups.
• Experience working with senior leadership in a fundraising or similar environment.
• Excellent project management and CRM (ideally Raiser’s Edge) skills.
• A collaborative team player with a passion for Macmillan’s mission.

Who You’ll Work With:

• Principal and major gift supporters
• Senior volunteers, ambassadors, and Trustees
• Macmillan’s Executive Directors and Heads
• Service and Partnership teams
• Philanthropy advisors, family offices, and corporate partners
• Press, Policy, Advocacy, and Finance teams

What You’ll Achieve:

• A thriving portfolio of philanthropic donors and prospects
• A strong internal and external network to drive transformational giving
• Unique opportunities to engage and inspire philanthropists
• A step-change in philanthropy income for Macmillan

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Wed 24th Sept 2025
First interview dates: Wc 6th Oct 2025 (TBC)

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role is critical to shaping and advancing our insights & analytics function, ensuring we harness the full potential of our digital, CRM, and data warehouse assets.

By building and leading a high-performing team and collaborating closely with the head of data, this role will set a clear strategic direction and embed a culture of test-and-learn, curiosity, and continuous improvement.

It will drive the development of robust measurement frameworks, increase automation, and empower teams to self-serve insights, ultimately enhancing decision-making across the organisation.

With a strong focus on data quality, literacy, and best practices, this role will be instrumental in transforming how we understand and engage with our supporters.

About you

We’re seeking a strategic, collaborative, and forward-thinking leader to head our insight & analytics function. You’ll bring a strong blend of technical expertise, people leadership, and a passion for data-informed decision-making. With broad experience across charity CRM data and data warehousing and a good understanding of digital analytics, you’ll also be curious about how social listening can enrich our insights. You’re recognised as a trusted expert in your field, known for setting high standards and building supportive, high-performing teams. You’ll be energised by the opportunity to help us shift from a product-first to an audience-first approach, deepening supporter engagement. You’ll bring ideas for increasing data literacy across Breast Cancer Now, adapting your approach to meet the needs of different teams.

You’ll make complex data accessible and meaningful, working collaboratively to build understanding and confidence across teams—so everyone, regardless of their data expertise, can use insights to make informed, impactful decisions.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date

Thursday 25 September 2025 09:00 am

Interview date 

First round: week commencing 29 September 2025

Second round: week commencing 6 October 2025

Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.

Corporate fundraising at Acorns is on an exciting growth journey, with ambitions to increase income from £800K to £1M in the next two years. The team is known for its creativity and drive, and the charity has built strong partnerships with high-profile brands including Aston Villa FC, Pinsent Masons, and Tippers. This is an environment where innovation, strategy, and genuine relationship-building all come together to create meaningful, long-term partnerships.

This role offers a warm and well-developed patch, a supportive team culture, and space to be creative in how you grow and uplift corporate partnerships. You’ll be the lead relationship manager for a portfolio of established partners across Birmingham and the Black Country, focusing on stewardship, renewals, and smart uplifts.

While the focus is primarily account management (around 75%), you’ll also contribute to new business through activities like COTY pitches. You’ll work closely with the Business Development Manager and be line-managed by a detail-oriented and flexible leader who fosters autonomy, progression, and innovation. Expect variety, visibility, and the chance to make a genuine impact.

As Corporate Fundraising Manager, you will:

• Lead the stewardship and growth of existing corporate partnerships, using creative and strategic methods to increase value and longevity
• Manage a portfolio of supporters, including warm relationships 
• Represent Acorns at events and lead hospice tours to deepen supporter engagement
• Collaborate with the Business Development Manager on new business opportunities
• Take an active role in planning and delivering key corporate events, such as golf days and black-tie dinners
• Contribute to cultivation plans for senior leaders within corporate partners
• Use data and insight to report on progress and inform partnership development

Ideal skills and experience:

• Strong corporate fundraising or account management background, ideally with experience managing partnerships in the £30K–£50K+ range
• Confident steward and communicator, able to build rapport and deliver excellent supporter journeys
• Strategic thinker with a flair for finding growth opportunities within existing partnerships
• Comfortable pitching and presenting to corporate audiences at all levels
• Excellent organiser who can juggle competing priorities, meet deadlines, and maintain attention to detail
• Willingness to work out-of-hours at events and maintain regular hospice presence
• Dynamic, creative, and solutions-focused, with a collaborative mindset and passion for Acorns’ mission

Benefits include:

• 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role is key to turning data into insight that drives strategic decisions and deepens supporter relationships. Collaborating across fundraising, digital, and service teams, you’ll proactively identify opportunities, shape analysis, and influence decision-making.

You’ll deliver clear, accessible reporting and dashboards, support and mentor colleagues, and contribute to the development of our data warehouse. You’ll embed segmentation and find ways to include AI into our work and ensure insights are timely, relevant, and easy to understand.

Trusted to work independently and manage competing priorities, you’ll deliver high-impact insight with confidence and clarity. Your expertise will help shape how data is used across the organisation, and your ideas will be welcomed as we continue to evolve our approach.

About you 

You’re an experienced analyst who’s confident working independently and partnering with senior stakeholders. You bring a strong track record of translating complex data into actionable insight and influencing decisions at all levels.

You’re comfortable using tools like Power BI and combining supporter and digital data to uncover trends and opportunities. You’re proactive, detail-oriented, and confident working with complex and sensitive data, ensuring accuracy and integrity in everything you do. You communicate clearly and adapt your approach to suit different audiences, helping others build confidence with data.

You’re curious about new technologies, including AI, and keen to explore how they can improve our work. You enjoy mentoring others, improving processes, and driving continuous improvement.

Above all, you bring a collaborative mindset and a commitment to making insight meaningful and accessible.

Job description and benefits

Please download the job description and our attractive benefits package. 

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Thursday 25 September 2025

Interview date  First stage interview - 2 October 2025

Second stage interview – week commencing 6 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Location: South London Centre with an expectation of 2 days a week in the centre

At The King’s Trust, every donation helps transform the lives of young people, and behind the scenes, great data and insight make that possible. As our Supporter Data & Insight Executive, you’ll play a vital role in shaping how we understand our supporters, driving smarter decisions and more impactful fundraising.

From building dashboards and analysing trends, to delivering actionable insights that help teams connect with supporters in meaningful ways, you’ll be at the heart of data-driven change. You’ll also develop efficient processes and reporting that ensure fundraising performance is measured, understood, and continuously improved.

This is an opportunity to blend technical skill with purpose, joining a collaborative team where your work will directly influence how we grow income and create opportunities for young people across the UK.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.

We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.We are looking for a creative storyteller with a passion for bringing powerful stories to life to join our marketing team and help showcase the incredible impact of our charity.

In this exciting role, you’ll create high-quality videos, photography, and interviews that highlight the work of our hospital, staff, and supporters. Working closely with our Digital Marketing Manager, you’ll produce inspiring content for campaigns, our website, and social platforms, ensuring our supporters feel connected and engaged. You’ll also step in to cover social media activity when needed, keeping our online presence strong and consistent.

We’re looking for someone with proven skills in video and photo production, editing, and digital storytelling, who is comfortable interviewing people and working with sensitive stories. If you’re organised, creative, and ready to make a real difference by helping us share our impact with the world, we’d love to hear from you.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.

Closing date: Midnight on Monday 29 September

Interview date: Thursday 16 October

Location: Camden Road, London N7

Salary: circa £45,000 per annum (depending on experience)

Hours: Full-time, 35 hours per week

Reporting To: Head of Finance and IT

Contract: Permanent

Centre 404 is a thriving charity with a proud history of supporting people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs. We are looking for a skilled and motivated Finance Manager to lead our finance function and help us build a financially resilient future.

�� About the Role

This is a key leadership role within our Central Services team. You’ll oversee day-to-day financial operations, manage a small team, and deliver accurate, timely reporting that supports strategic decision-making across the organisation.

You’ll work closely with the Head of Finance & IT, senior managers, and Trustees to ensure robust financial planning, compliance, and risk management. Your work will directly support our mission and help us maximise the impact of every pound we receive.

�� Key Responsibilities

· Lead the finance team and manage daily operations

· Deliver monthly management accounts, statutory reporting, and audits

· Oversee budgeting, forecasting, and financial planning

· Ensure compliance with Charity SORP, funder requirements, and financial regulations

· Support strategic projects and deputise for the Head of Finance & IT

�� About You

We’re looking for someone who is either qualified or working towards ACA, ACCA, CIMA, or CIPFA, with a strong track record in financial management. You’ll be a confident communicator, a proactive problem-solver, and a collaborative leader who thrives in a mission-led environment.

You’ll bring:

· Experience in charity finance and donor reporting (desirable)

· Strong understanding of financial systems and controls

· Ability to lead and develop a finance team

· Excellent interpersonal and analytical skills

· A commitment to Centre 404’s values and mission

�� What We Offer

· A supportive, inclusive working environment

· Opportunities for professional development

· Flexible working arrangements

· The chance to make a real difference in people’s lives

Individual Giving Manager

 Job Description

Salary: £ 40,000 -£45,000 PRO RATA for 0.6 FTE £24,000 to £27,000 per annum 21 hours a week

Contract length: Permanent

Location:Thames21’s main office at the Guildhall, City of London; we also offer hybrid working

Responsible to: Head of Fundraising

About Thames21:

Thames21 is an environmental charity that works with communities to restore and look after rivers, water, and nature across London and the Thames Basin.

Diversity at Thames21

Thames21 is committed to building a diverse and inclusive organisation that reflects the communities we serve across London and the Thames Basin. We welcome applications from people of all backgrounds, cultures, and lived experiences.

Purpose of the job:

We are seeking a results-driven and ambitious Individual Giving Manager to lead and grow our individual giving programme from the ground up. This role will deliver inspiring campaigns that boost engagement and drive unrestricted income, helping Thames21 achieve its mission. You’ll join a successful and ambitious fundraising team to support the charity’s growth.

Main duties and responsibilities

Campaigns & Income Growth

• Plan, establish, and deliver Individual Giving at Thames21 to maximise unrestricted income.
• Develop and deliver digital marketing campaigns (social media, e-newsletters) to acquire, retain, and upgrade donors.
• Design and deliver major campaigns such as Christmas/end-of-year giving and Earth Raise in Year 1.
• Produce high-impact, supporter-focused copy for appeals, landing pages, forms, and stewardship content.
• Maintain brand-consistent collateral, templates, and thank-you materials.
• Collaborate across teams to identify IG opportunities and create engaging stories backed by impact data.

• Achieve growth from five- to six-figures over 3 years

• Use test-and-learn approaches to refine campaign performance and donor engagement.

Supporter Journeys & Stewardship

• Ensure Donorfy is configured to support individual giving, maximise income, and strengthen relationships, in consultation with the CRM Manager.
• Design and implement personalised supporter journeys via digital channels (e.g. Mailchimp), with timely follow-ups and tailored messaging.
• Improve retention and upgrade rates using targeted communications and segmentation.
• Ensure high-quality donor touchpoints align with organisational messaging.
• Provide stewardship for community and sports fundraising
• Collaborate on planning and delivery of donor and supporter stewardship events and initiatives.

Data, Insight & Compliance

• Conduct audience research with Communications and Engagement teams to inform campaigns.
• Use segmented data to deliver robust analysis and guide decisions.
• Track and report on KPIs, income, ROI, and retention.
• Maintain GDPR/PECR compliance and fundraising best practice.
• Liaise with Finance on acknowledgements, reporting, and Gift Aid.
• Stay ahead of sector trends and apply new ideas to improve performance.
• Collaborate with the CRM Manager to ensure data integrity and effective segmentation.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

Person Specification

 It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies.

Knowledge, skills and competencies:

Essential

Desirable

• Proven experience in the charity sector, ideally in a hands-on role in a small/medium organisation.

• Track record of Individual Giving fundraising, including developing and managing fundraising systems and processes.

• Strong knowledge of Donorfy for segmentation, stewardship, and reporting.

• Proficient in digital fundraising platforms (e.g. JustGiving, Mailchimp), analytics tools (e.g. Google Analytics), and social media (LinkedIn, X, Instagram).

• Familiarity with direct debit and regular giving.

• Demonstrable success delivering multichannel fundraising or digital marketing campaigns and managing major appeals (e.g. Big Give).

• Familiarity with and openness to using AI to maximise impact.

• Solid understanding of GDPR, Fundraising Regulator guidance, supporter consent, and Gift Aid.

• Competent with Microsoft Office and online marketing tools.

• Experience negotiating and managing external suppliers (e.g. designers).

• Experience targeting diverse audiences and stakeholders

Skills, Abilities and Behaviours

Essential

• Excellent fundraising copywriting and editing skills

• Confident in analysing and interpreting data to inform decisions

• Highly organised, able to manage multiple projects and competing deadlines

• Proactive problem-solver, able to work both independently and collaboratively

• Comfortable working in a fast-paced, mission-driven environment

• Able to work confidently across departments

• Empathy and understanding of supporter motivations and behaviour

• Understanding of and commitment to Thames21’s values and goals

Additional Information

•      The post holder must be willing to occasionally work in the evening and at weekends
• · 25 days paid annual leave are available pro rata plus public holidays
• · Thames21 office is closed between Christmas and New Year in addition to annual
• · Thames21 operate a flexitime system of working with hybrid working optional too
• · Thames21 have an ‘Auto Enrol’ Workplace Pension Scheme with NEST 8% employer contribution
• · 24/7 access to our employee assistance programme
• · Laptop & Mobile phone for company use
• · Opportunity to join a recognised workplace union

How to apply

If you wish to apply for this position please submit a CV and a covering letter and please apply via the Charity Jobs website. 

• Closing date is 5pm on Monday 20th October 2025.
• Interviews to be held Thursday 6th and Friday 7th November, subject to change

We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion. 

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

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You will:

• Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
• Respond to supporters with empathy and compassion, applying our tone and voice and brand values
• Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
• Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
• Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
• Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
• Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

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To be successful, you’ll need:

• Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
• Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
• Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
• Practical experience of databases or customer relationship management systems
• Experience at problem solving with a solution focused approach
• Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
• Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
• Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
• Ability to contribute ideas, approaches and insights that enable innovation

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What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

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Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

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We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.