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Role: Head of Communications, Marketing, & Digital
Location:Home-based, with regular attendance (at least monthly) of meetings in London.
Salary:£45-50,000 depending on experience
Type: Permanent, full time (37.5 hours per week) or flexible to at
least 0.8 FTE
Responsible to: Director of Fundraising & Communications
Responsible for: Digital Marketing Manager, Communications & Engagement Manager, Communications Administrator (indirectly), Podcast Manager (indirectly)
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
About the role
Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.
Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible.
Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends? Overcoming MS is at a crucial point in our strategy, where we are ready to significantly expand our reach and let everyone affected by MS know about the support that is available for them to live well. We are ready to own the lifestyle and MS space, to offer hope, positivity and choices to all, and we’re looking for the right person to drive awareness of our brand profile as well as the wider importance of healthy lifestyle and MS.
Job summary:
The Head of Communications, Marketing & Digital is responsible for shaping, delivering, and evaluating the charity’s communications, brand, digital engagement, and marketing activity.
Reporting to the Director of Fundraising & Communications, the postholder plays a pivotal role in growing the charity’s profile, strengthening engagement, and ensuring all communication channels, platforms and content are effective, accessible, and aligned with organisational goals.
In a small charity, this is both a strategic and hands-on role, requiring creativity, strong digital skills, excellent communication, and the ability to manage multiple projects simultaneously.
Key responsibilities and duties:
1. Communications & brand
- Lead the delivery of the charity’s communications strategy to increase visibility, trust and engagement.
- Manage and protect the charity’s brand, ensuring consistency of messaging, tone, and visual identity.
- Oversee and produce high-quality content for website, newsletters, reports, blogs, case studies, and information materials.
- Support the Director in developing campaigns that unite messaging, fundraising, marketing, and advocacy.
2. Marketing & supporter engagement
- Lead marketing activity to grow audiences, increase engagement, increase participation in our services, and support fundraising objectives.
- Work closely with colleagues to create compelling campaign assets, supporter journeys, and integrated marketing plans.
- Develop marketing materials, key messages, and digital assets that support awareness, engagement, service numbers and income growth.
3. Digital leadership
- Oversee the charity’s digital ecosystem, including website, email marketing, social media and CRM integrations.
- Ensure digital content is accessible, user-focused, streamlined and optimised for engagement and conversion.
- Fully review website development and maintenance, including UX improvements, analytics, SEO, and content.
- Oversee data-led insights and dashboards to measure digital performance and inform decision-making.
4. Media & public relations
- Build media relationships and respond to press requests in coordination with the Director.
- Draft press releases, statements, Q&As, and key messages for external audiences.
- Support reactive and crisis communications, ensuring timely, accurate responses and reputational protection.
5. Internal communication & collaboration
- Support effective internal communication, ensuring staff team, Program Facilitators and volunteers are informed and engaged.
- Work collaboratively across teams to gather stories, insights, and content that bring the charity’s work to life.
- Provide guidance and support to colleagues on communications, brand, and digital best practice.
6. Other
- Manage agency and supplier relationships where relevant.
- Stay informed about sector trends and emerging tools that could benefit the charity.
PERSON SPECIFICATION
Essential experience
- Significant experience in communications, marketing and digital roles, preferably within a charity or mission-driven organisation.
- Proven track record of developing and delivering digital and communications content across multiple platforms to multiple audiences.
- Experience managing websites, CRM systems, email marketing tools, and social media channels.
- Demonstrable experience in audience engagement, digital analytics, and campaign performance measurement.
- Experience in managing a brand profile across different audiences and different products, ensuring consistency and authority over time.
- Hands-on experience creating accessible and compelling written, visual, and digital content.
- Experience working with agencies, freelancers, or creative suppliers.
Essential skills & competencies
- Excellent written and verbal communication skills, with the ability to craft clear, compelling messages.
- Creative, strategic thinker with the ability to translate ideas into practical delivery.
- Highly organised, able to manage multiple deadlines, and comfortable working independently in a small team.
- Strong attention to detail with a commitment to quality and accuracy.
- Strong understanding of brand management and visual communication.
- Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
Personal attributes
- Passionate about the charity’s mission and values.
- Collaborative, positive, and comfortable working closely with colleagues across the organisation.
- Proactive problem solver who brings ideas and embraces innovation.
- Adaptable and resilient in a dynamic, fast-paced environment.
- Commitment to inclusivity, accessibility, and ethical communication.
- Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
- Excellent interpersonal skills.
- Fully committed to Overcoming MS’s values.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Junior Marketing Manager - College
REPORTING TO: Senior Marketing Manager
HOURS: 36.25 / Full time
LOCATION: Onsite, with the option of hybrid working
Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him — through practical education, expectational hospitality and innovative enterprise — for the spiritual and cultural renewal of this generation and generations to come. As Junior Marketing Manager - College, your primary purpose is to drive student recruitment and increase brand awareness of the Waverley Abbey College courses and products, ensuring that prospective students and customers engage deeply with our courses, understand their value, and convert successfully into applicants and enrolled students. You will lead the planning and delivery of all College-related marketing activity, from campaign coordination to content creation and digital optimisation. You will work collaboratively with the Senior Marketing Manager to execute strategic priorities and deliver high-performing recruitment campaigns that delivers exponential growth for Waverley Abbey College. Key
Responsibilities 1. Student Recruitment & Conversion
> Deliver day-to-day recruitment activity across all College courses and products - undergraduate, postgraduate, online, counselling, chaplaincy, professional development, alumni network, and short courses.
> Create and manage student recruitment journeys across email, website, events and digital channels.
> Respond to trends in enquiries and applications, adjusting messaging in collaboration with the Senior Marketing Manager and Head of Marketing.
> Track key metrics, optimise activity and provide insights to support decision-making. > Ensure applicants receive timely, engaging and supportive communications throughout their decision-making process.
2. Campaign Planning & Delivery
> Support Marketing colleagues in developing College-specific campaign plans and applying strategic direction.
> Own the coordination and delivery of College-related activity and campaigns across digital, email, social, paid channels and print.
> Translate campaign objectives into clear briefs for digital, creative and CRM support roles. > Manage campaign timelines, ensuring activity is delivered on schedule and to a consistent standard.
> Assist in the creation of campaign reports and use insights to help optimise future activity and campaigns.
3. Digital Marketing & Content Creation
> Work with the Digital Marketing Assistant to deliver College related digital activity, including but not limited to: Social media posts, email campaigns, paid digital advertising, website content updates, SEO enhancements.
> Produce high-quality student-facing content, including but not limited to: Course descriptions, landing page copy, prospect emails, social media messaging and student stories and testimonials
> Keep the College website updated, accurate, and optimised for student conversion.
4. CRM, Data & Audience Segmentation
> Work with the CRM & Data Assistant to maintain accurate records of student leads and enquiries.
> Help segment prospective student audiences and tailor messaging accordingly.
> Support the building and optimisation of automated email journeys for students at various stages.
> Use CRM insights to support activity and campaign planning, targeting and retention.
5. Events & Lead/Enquiry Engagement
> Help to coordinate and promote College events including Open Days, online webinars, taster sessions and recruitment fairs.
> Develop pre and post-event communication journeys to maximise attendance and next steps engagement.
> Ensure that event content, presentations and follow-up materials are on brand and aligned with College messaging.
6. Collaboration Across Teams
> Work closely with the College leadership and operation teams to gather: Course updates, academic insights, student success stories and changes to entry requirements or pathways > Liaise with tutors and student services to ensure communications reflect real student experience.
> Provide regular updates on recruitment activity, campaign performance and applicant pipelines.
> Escalate strategic messaging, brand considerations and reputational risk issues to the Senior Marketing Manager/Head of Marketing.
7. Brand Alignment & Creative Workflow
> Ensure all College materials follow Waverley Abbey Brand Guidelines and reflect our identity, voice and values.
> Work with the creative team to deliver design assets appropriate for campaigns, social channels and digital use.
> Support quality control checks for all College content and creative materials.
> Help maintain the College’s distinct messaging and unqiue value proposition. 8. Administrative & Operation Support
> Maintain College marketing calendars and assist with annual recruitment planning.
> Support budget tracking for College campaigns and activities.
> Assist with freelancer and external agency coordination.
> Provide administrative support to ensure the smooth running of recruitment and marketing processes.
> Support the marketing execution for Waverley Abbey’s wider family of brands and products. Person Specification Personal Faith
> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)
> Committed to pray with and for the vision and ministry of Waverley Abbey (D)
Personal Circumstances > Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D)
Experience
> Previous experience at the level (E)
> Previous experience in a charity, ministry or educational setting (D)
> Administration experience (E)
> Handling of invoices/payments etc. (E)
Education, qualifications and other requirements
> Relevant University degree (D)
> CIM (D) Knowledge
> Word/Excel/Outlook (E)
> Google Analytics (E)
> HubSpot/CRM (E)
> ClickUp/Monday/Asana (E)
> InDesign/Wordpress (D) Skills
> Excellent written and verbal communication (E)
> Friendly and professional approach (E)
> Ability to work as part of a team (E)
> High level of accuracy and attention to detail (E)
> Ability to work calmly under pressure, prioritise & meet deadlines (E)
> Flexibility and adaptability (E)
This is a new role sitting within the Marketing Planning team, created to establish ARUK’s Single Source of Marketing Truth. This role helps to establish marketing effectiveness as a core organisational capability at ARUK, ensuring objectivity on performance.
The Senior Marketing Effectiveness Officer will work with the Head of Marketing Planning and Senior Marketing Planning Manager, to deliver robust audience insight, marketing performance measurement, and effective evaluation to inform marketing strategy. The role moves ARUK to a consistent, comparable measurement system that supports income growth, audience development and best use of marketing budgets.
Key Responsibilities:
Marketing Effectiveness & Performance Measurement
· With the support of the Senior Marketing Planning Manager, deliver and implement an ARUK Single Source of Truth (SSOT) dashboard for marketing performance.
· Build and maintain consistent KPIs, reporting methodologies and dashboards across all marketing disciplines.
· Analyse campaign performance across channels, providing objective insight on effectiveness, ROI, CPA, long-term value and audience movement through the funnel.
· Produce clear performance summaries and recommendations for senior leadership to guide future decision-making and budget optimisation.
· Identify what works, what doesn’t, and what should be scaled — ensuring learning is embedded into planning cycles by the Senior Planning Manager.
Audience Insight & Segmentation
· Working with the Senior Marketing Planning Manager, translate priority audience insights into actionable planning and targeting guidance for campaign and channel teams.
· Maintain and update audience personas, segmentation models and behavioural profiles in partnership with the Insight team.
· Support on ad hoc audience research (quantitative and qualitative) to inform proposition development, message testing and campaign design.
· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.
Data, Systems & Continuous Improvement
· Support the implementation and optimisation of new effectiveness tools, dashboards, analytics partners and measurement frameworks.
· Work closely with CRM, Data and Finance teams to ensure accurate, consistent flow of supporter, campaign and spend data.
· Identify gaps in data, insight or measurement and propose solutions to resolve them.
Stakeholder Engagement & Upskilling
· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.
· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.
· Champion a test-and-learn culture across the organisation.
Key Outputs
· A clear, agreed set of marketing performance measures and way of working for marketing evaluation used organisation wide.
· Increased understanding and clarity in how marketing success is defined and reported.
· Evidence of performance insight actively shaping planning, channel selection and investment.
· Improved ability to demonstrate marketing’s contribution to income and growth.
· Strong confidence from senior leaders in marketing effectiveness.
What we are looking for:
· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).
· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.
· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.
· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.
· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.
· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.
· Highly analytical, with strong critical thinking and problem-solving skills.
· Able to communicate complex information simply and compellingly.
· Curious, evidence-led mindset — always seeking to understand “what’s working and why”.
· Comfortable challenging constructively and influencing decision-making.
· High attention to detail and accuracy.
· Ability to plan and manage multiple insight or analysis workstreams simultaneously.
· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £36,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
About Social Investment Business:
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what it is like to work with us and our generous benefits please visit our website.
About this role: Reporting to the Deputy CEO, the Head of Business and Market Development will build on SIB’s existing research and findings on market scope and scale, organisational financial resilience, the cost of capital and fund financial modelling to support the delivery of SIB’s ambitious new strategy, and hit our business development targets as part of an ambitious growth plan. This new post will develop SIB’s work and the rigour and robustness of our market and financial analytics in order to grow the organisation, the amount of investment under management and the annual disbursement of grant funds.
Key responsibilities
1. Working closely with the CEO and Deputy CEO support the delivery of ambitious growth targets under the new strategy.
2. Oversee the regulatory transition to FCA regulation for a defined number of SIB subsidiaries, drawing together the relevant internal documentation, working with the FCA – and any specialist retained consultants – to ensure that SIB is quickly and effectively accredited.
3. Work with the CEO and Deputy CEO to advance SIB’s applications for capital from Public Finance Institutions including the National Wealth Fund.
4. Working with the wider BD team, draw on market and financial modelling that incorporates existing data on SIB’s customers across its funds (using e.g. IMD, turnover, assets, age, business model) to develop excellent bids and tenders for new grant funds and to structure successful investment raises.
5. Oversee the reporting of all funds managed through the SIB group subsidiaries to their investors. This should include quality control of regular analytics, KPIs and case studies, regular catch up calls with investors and occasional presentations remote and in person.
6. Oversee the regularity and quality of analytics of SIB’s enterprise level impact to provide a consistent snapshot across all funds, including for SIB’s internal subsidiary board meetings.
7. Work with the Market and Financial Analyst to develop a strategic approach to financial modelling of funds. This should include an approach to cost base calculations (taking into account variability in disbursement rates, portfolios under management, loan vs. grant, capital vs. revenue, pace and automation), consistent treatment of interest payments, management and administrative fees and internal investment. The base model should be able to inform forward planning and business development, as well as serve to stack up the financial viability of BD opportunities as they arise.
8. Work with the Systems and Data teams to ensure that the base model is embedded within SIB’s operations and informs fund and programme management.
9. Lead a horizon scanning function that effectively drives comparative benchmarking against competitor / peer organisations.
10. Oversee the team’s work with the Finance and Governance teams to ensure that market analytics include effective customer feedback, collected regularly and embedded in key performance indicators.
11. Alongside the Deputy CEO and the wider Data, Insights and Advocacy team, oversee the delivery of the annual impact report, bringing colleagues together to identify key findings and deliver each report. Ensure that the impact report reflects market analytics, providing context that identifies SIB’s leadership and place within the wider sector.
12. Oversee the management – as needed – of any external consultants working on more complex financial models / additional research and learning that contributes to market or business development.
13. Alongside the Deputy CEO and the wider BD team, design and facilitate general learning sessions and programme specific learning sessions with small and large groups, this may include partners, customers and the SIB Board as well as colleagues. Elicit learning from these sessions, share findings and support your colleagues to integrate action points into our systems. This learning approach should particularly reflect how customer need / satisfaction is met by different fund and programme structures.
14. Line manage the Market and Financial Analyst, Marketing Manager and BD Manager.
15. To work in line with the organisation's values, principles and processes to achieve operational excellence.
16. To adopt our continuous improvement and learning ethos
17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
18. To support and contribute to the implementation and delivery of SIB’s strategy
19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Familiarity with raising investment
- Experience of managing a high functioning business development team achieving strategic objectives
- Knowledge of financial analytics
- Excellent excel skills
- Excellent writing skills
- Excellent project management to tight deadlines
- An understanding of how to share research and data analysis with audiences of mixed experience
- Strong leadership and people management skills, with the ability to inspire teams across functions to work in an integrated way
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Understanding of FCA regulation
- Prior experience of working in a regulatory environment
- Understanding of the UK charity and social enterprise sectors
Education / Professional experience
Team leadership experience
We believe in the power of the social economy to build a more equal society.
Are you a seasoned finance professional who thrives on making a tangible difference? This is a rare opportunity to lead a critical finance transformation project for a well-established UK charity. My client needs an experienced Interim Senior Finance Project Manager who can bring clarity, structure and insight to complex financial processes while working closely with senior stakeholders.
This is a 6–9 month interim role, outside IR35, working 4 days per week (5 during peak periods), with one day a week in the office.
Key Responsibilities
- Lead end-to-end process mapping (primarily “to-be”) across invoicing, payments and income streams
- Deliver data and Excel-based financial analysis, including monthly management accounts
- Prepare concise financial summaries for ELT and Board/Committees
- Support budgeting and recharge reviews, improving templates and processes
- Provide hands-on finance administration and project support to senior leaders
Essential Skills & Experience
- Fully qualified accountant (ACA / ACCA / CIMA or equivalent)
- Strong Excel and financial data analysis skills
- Process mapping and documentation expertise
- Comfortable working in small teams with outsourced finance functions
Desirable
- Charity or not-for-profit experience
- Knowledge of grant funding and VAT
- Experience supporting finance transformation projects
Applications for this role are now under review and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Website Manager to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £42,631 - £47,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a unique opportunity for an experienced website manager with a strong technical and UX-led background to join our digital team.
You’ll have the chance to take ownership of websites that reach millions of visitors each year, applying your expertise at scale and building highly visible work that strengthens your professional profile and long-term credibility.
And thanks to our flexible working approach, you can do this in a way that suits how you operate best, whether that’s from home with space to think, or from our stunning offices, with the tools and technology in place to help you hone your craft.
So, if you want to use your website expertise to make a visible, positive impact, read on and apply today.
The Role
As our Website Manager, you will oversee the development and ongoing improvement of our three websites, ensuring they deliver an excellent user experience and perform effectively for diverse audiences.
With a strong focus on our charity website, you will oversee both strategic and ad hoc website development, working closely with internal stakeholders to continuously improve content, UX, SEO and GEO across our digital estate.
You'll serve as the technical lead, managing external developers and hosting suppliers, troubleshooting technical issues, and testing and signing off on all changes to ensure consistent quality and reliable delivery.
Taking ownership of website performance and compliance, you’ll use analytics and dashboards to share insight across teams, stay ahead of trends, and support the wider digital offer through content creation and in-park digital experiences.
Additionally, you will:
- Oversee the development of our sports and leisure and Royal Parks half marathon websites
- Manage cookie consent compliance and related integrations
- Line manage the Website Administrator
About You
To be considered as a Website Manager, you will need:
- A successful track record in overseeing the ongoing development and UX improvement of websites
- Experience working with external developers and with Agile development and testing methodology
- Experience using website performance metrics to evaluate activity and influence planning and future development
- Experience working across an organisation to provide an excellent service to a range of internal stakeholders
- Experience with Agile project management processes and strong planning, co-ordination and prioritisation
- A strong understanding of SEO principles and techniques and successfully managing strategic SEO implementation
- Proficiency with Google Analytics, Google Search Console and other website performance metrics measurement tools
- A degree or an equivalent level of experience and professional development in website management, website content, and UX
Other organisations may call this role Web Manager, Digital Platform Manager, Website & UX Manager, or Digital Experience Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Website Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Marketing Manager
REPORTING TO: Head of Marketing & Communication
HOURS: 36.25 / Full time
LOCATION: Onsite, with the option of hybrid working
Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him, through practical education, exceptional hospitality and enterprise — for the spiritual and cultural renewal of this generation and generations to come. As Senior Marketing Manager, you will play a central role in delivering this mission by overseeing the day-to-day operation of the marketing department, ensuring the effective execution of integrated campaigns and digital activity that grows awareness, engagement, and revenue across Waverley Abbey’s family of products and brands. You will work collaboratively with the Head of Marketing to translate strategic priorities into effective, well-executed marketing activity, coordinating the work of the wider team, championing a digital-first approach, and ensuring all output is consistent with our brand guidelines, increasing brand awareness and delivering significant revenue growth.
Key Responsibilities 1.
Operational Leadership & Team Coordination
> Provide day-to-day coordination and workflow management across the marketing function, overseeing the work of the Junior Marketing Manager (College), Digital Marketing Assistant, CRM & Data Assistant, and relevant freelancers.
> Ensure prioritisation, capacity planning, and timely delivery of campaigns, content, and marketing assets.
> Work with the Head of Marketing in building a collaborative, high-trust culture marked by creativity, excellence, and servant hearted leadership.
> Help develop team capability through informal coaching, guidance, and operational support.
> Support the Head of Marketing in strategic decisions, messaging considerations, and brand positioning, including helping to manage and mitigate any reputational risk to Waverley Abbey. 2. Campaign Planning, Delivery & Performance
> Lead the planning, rollout, and optimisation of integrated marketing campaigns, ensuring they are delivered on time, on brand, on budget and exceeding targets.
> Work with product owners (College, Every Day with Jesus, House & Estate, Fundraising, House of Prayer) to understand goals, shape briefs, and translate objectives into actionable marketing plans and activity.
> Manage the integrated marketing calendar, ensuring strong forward planning and cross-department coordination.
> Analyse and report on campaign performance, audience growth, and acquisition costs, applying insights to continual improvement.
3. Marketing Execution and Channel Management
> In collaboration with the Head of Marketing, oversee the execution of Waverley Abbey’s digital communications, including email, social media, websites, SEO, and paid digital advertising, ensuring alignment with the strategic priorities.
> Lead the ongoing optimisation and enhancement of Waverley Abbey’s digital ecosystem, coordinating with internal teams and external agencies to improve user experience, engagement, and conversion.
> Develop and deliver world-class email marketing activity, including planning, segmentation, content development, and copywriting.
> Ensure consistent brand and messaging application across all digital touchpoints.
4. Brand Alignment & Creative Workflow
> Support brand guardianship by ensuring all marketing output adheres to Waverley Abbey’s Brand Guidelines and reflects our identity, voice, and values.
> Partner with the creative team to ensure smooth creative workflows, timely asset delivery, and strong quality control.
> Work with external agencies as needed to support campaign execution and growth initiatives.
5. Stakeholder Collaboration & Cross-Organisational Working
> Collaborate with internal stakeholders across the organisation and strategic partnerships to understand needs, shape initiatives, and ensure campaigns support strategic objectives and revenue goals.
> Support the Head of Marketing in internal communication and reporting requirements. 6. Support Fundraising Activity & Supporter Engagement
> Support fundraising by contributing to campaign execution, supporter communications, digital journeys, and supporter engagement activity.
> Help ensure fundraising messaging is effectively integrated into relevant marketing channels and digital touchpoints. Person Specification Personal Faith
> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)
> Committed to pray with and for the vision and ministry of Waverley Abbey (D) Personal Circumstances
> Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D) Experience
> Previous experience at the level (E)
> Previous experience in a charity, ministry or educational setting (D)
> Administration experience (E)
> Handling of invoices/payments etc. (E)
Education, qualifications and other requirements
> Relevant University degree (D)
> CIM (D) Knowledge
> Word/Excel/Outlook (E)
> Google Analytics (E)
> HubSpot/CRM (E)
> ClickUp/Monday/Asana (E)
> InDesign/Wordpress (D) Skills
> Excellent written and verbal communication (E)
> Friendly and professional approach (E)
> Ability to work as part of a team (E)
> High level of accuracy and attention to detail (E)
> Ability to work calmly under pressure, prioritise & meet deadlines (E)
> Flexibility and adaptability (E)
Our social media channels, including Instagram, TikTok, YouTube, Facebook and LinkedIn, are central to how we support young people, empower parents and adults, and drive impact through our campaigns. The Social Media Manager will own and evolve our social media strategy, leading a small, passionate team to create standout content for a highly engaged audience of 200k+.
Taking an audience-first, insight-led approach, you’ll shape content plans that make young people feel seen, grow engagement and deliver results. You’ll thrive in a fast-moving, test-and-learn environment, using data and insights to experiment, take creative risks and push our social presence forward.
The Social Media Manager will be responsible for the delivery and development of YoungMinds’ social media strategy, leading a small team to create engaging content for an audience of 200k+. YoungMinds’ social media channels (Instagram, Facebook, LinkedIn, YouTube and Tik Tok) play an increasingly critical role in helping us to reaching our key audiences of young people and the parents and adults in their lives. We're at a pivotal moment for the organisation, as we complete one organisational strategy and develop an innovative new direction. This role will play a central part in mobilising our digital channels to act on this new strategy, using insights and creative thinking to reach the young people people who need us most.
The Social Media Manager will work with colleagues across YoungMinds to develop content for our social channels, taking an audience-first, insights led approach to the content we publish. You will boost engagement in line with our strategy - whether that’s reaching young people with supportive messages, building parent’s understanding of how to support their child’s mental health, promoting our services to teachers or building support for one of our campaigns. You will work in a test-and-learn environment where you will be encouraged to build on insights and instinct to experiment and take risks, using the resources at your disposal.
To make sure all young people get the mental health support they need, when they need it, no matter what

The client requests no contact from agencies or media sales.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.
The Development and Advocacy Department are looking to appoint an experienced fundraising professional who will work closely with the senior team on strategy development, generating opportunities to increase philanthropic giving by attracting new and lasting relationships and high value donors. Individually, you will make a substantial contribution to the current targets by managing and developing a portfolio of significant relationships, working to department best practice.
The ideal candidate for this post will be a team player with excellent communication and relationship management skills. You will play an active role in mentoring and developing junior members of the team and show your potential as a future leader. You will be able to demonstrate:
- A proven track record of securing major gifts and managing high-value donor relationships.
- Experience in developing and implementing fundraising strategies, prospecting plans, proposal writing and project management.
- Strong people management skills.
- Excellent interpersonal and communication skills, with the ability to engage credibly at senior levels.
- Strong understanding of fundraising compliance, tax-efficient giving, and donor stewardship best practices.
- Credibility and gravitas to engage confidently with senior stakeholders and donors.
- Strong relationship-building, networking, and influencing skills.
A background in the arts is not essential, though an interest in/the aptitude to upskill quickly in our art forms will be highly regarded. A firm understanding of the UK Philanthropic community and landscape is critical.
To submit your application, please provide a supporting statement that outlines how your skills and experience match the essential criteria listed above. Your supporting statement will be reviewed by the shortlisting panel, so please do take the time to consider your response and use this to highlight your suitability for, and interest in, the role.
We recommend drafting your response in a separate document and then copying the final version into the application form. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: Midnight, 5th January 2026.
Interviews will be held across 2 stages - the first online via MS Teams and the second in person at the ROH Covent Garden.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
About us:
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information, advice, and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
If you’re passionate about making a difference and thrive in a role where no two days are the same, we’d love to hear from you.
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About the role:
As our Operational Development Lead, you’ll play a pivotal role in designing and delivering high-quality, evidence-based interventions and services that reduce alcohol-related harm. Working closely with colleagues across the organisation, you’ll ensure our programmes are inclusive, impactful, and grounded in behavioural science.
Your responsibilities will include:
- Leading the design and delivery of harm reduction interventions and prevention.
- Driving operational planning and ensuring interventions align with public health objectives.
- Embedding quality assurance, safeguarding, and compliance across all programmes.
- Collaborating with teams including Digital, Marketing, Research, and Partnerships to deliver effective services.
- Representing Drinkaware externally with stakeholders, funders, and public health bodies.
This role also includes line management of two team members and offers the opportunity to influence strategic direction while maintaining hands-on delivery.
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About you:
We welcome applicants from all backgrounds and experiences. You’ll bring:
- Strong operational leadership experience in the charity, public health, or related sectors.
- Expertise in alcohol harm reduction and prevention approaches.
- Experience designing and implementing evidence-based interventions.
- Excellent communication skills and the ability to translate complex information into clear, accessible content.
- A collaborative mindset and confidence working across multiple teams.
Qualifications in psychology, public health, or behavioural science are desirable but not essential. We are keen to see applicants with certificates in Motivational Interviewing, CBT or other relevant therapeutic approaches relating to alcohol harm reduction or prevention. If you meet most of the criteria and are excited about the role, we encourage you to apply.
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Why join us?
At Drinkaware, we value our people and offer a supportive, inclusive environment where everyone can thrive. You’ll enjoy:
- Hybrid Working (two days a week in the office)
- 30 days annual leave (plus Bank Holidays)
- Bupa health cover
- Matched company pension scheme
- Life assurance cover
- Wellbeing and learning grants
- Perks and discounts platform
…and more.
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Ready to make an impact?
Apply today and help us work together to reduce alcohol harm across the UK.
For full information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
All candidates must be eligible to work in the UK and provide proof of your right to work in the UK.
Closing date: 9am Monday 12 January 2026
Expected Interview date: 30 January & 2 February
We are committed to equality, diversity, and inclusion and welcome applications from all communities. If you need adjustments during the recruitment process, please let us know.
No agency support is required
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section in the Job Description and what you would bring to Drinkaware.
Interviews will take place over two stages, with the first round held in person at our Moorgate offices.
The client requests no contact from agencies or media sales.
Location: Flexible
Join our small but mighty team and help transform the future for people affected by primary bone cancer.
We’re looking for a motivated and detail-driven Trusts & Foundations Fundraising Officer to support a growing and strategic income stream. You’ll work closely with the Trusts & Foundations Fundraising Manager to research prospects, write compelling applications, manage reporting, and build warm, meaningful relationships with funders who want to make a real impact.
In this role, you’ll contribute to raising around £500,000 a year to fund life-saving research and vital support services for patients and families. You’ll collaborate with colleagues across the charity, turning insight, data, and stories into persuasive cases for support that inspire funders to give.
This is a fantastic opportunity for someone with strong writing skills, excellent relationship-building abilities, and a proactive approach. Whether you already have experience in trust fundraising or are looking to develop in this area, we’ll support you every step of the way.
What we offer:
• 30 days holiday + bank holidays
• Flexible working and home-working support
• 6% employer pension
• Private Health Insurance (after probation)
• Generous training and development opportunities
• Supportive, collaborative culture where you can genuinely make an impact
If you’d love to use your skills to support a passionate community and help drive positive change, we’d be delighted to hear from you.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Coeliac UK is looking for a Commercial Business Development Manager to drive growth for our Crossed Grain Trademark (CGT) and Gluten Free Accreditation (GFA) schemes.
Job Title: Commercial Business Development Manager
Contract Type: Permanent
Hours: Full Time (35 hours per week)
Location: Hybrid – High Wycombe (regular home working by agreement)
Salary: £42,000–£46,000 (DOE)
Salary Band: Commercial (CO3)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: 4th January 2026
In this crucial role you will build strategic partnerships with brands, manufacturers, and hospitality groups, expanding commercial opportunities. The Commercial Business Development Manager role combines commercial strategy with purpose, supporting people with coeliac disease and advancing research.
Key Responsibilities:
- Lead commercial growth by expanding the portfolio of CGT and GFA partners and achieving agreed revenue targets.
- Develop and deliver strategic account plans, including cross-sell opportunities such as Gluten Free Academy training.
- Identify, pitch and secure new business opportunities across food manufacturing, retail and hospitality sectors.
- Build and maintain strong relationships with senior stakeholders, positioning Coeliac UK as a trusted commercial partner.
- Manage contracts, renewals and compliance while ensuring alignment with accreditation standards.
- Use CRM systems to oversee pipeline development, track performance and provide accurate revenue reporting.
About You:
We’re looking for a commercially minded and relationship-driven professional who brings a blend of sector insight and strategic thinking. The ideal candidate will have:
- Proven experience in business development, account management or B2B sales, ideally within food, hospitality or FMCG.
- A strong track record of meeting revenue targets and driving commercial growth.
- Excellent negotiation, influencing and communication skills.
- Strong analytical, digital and CRM skills, with the ability to interpret commercial data.
- Strategic thinking with the ability to spot opportunities and shape long-term plans.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 4th January 2026
Please note: First interviews will take place on 13th and 14th January 2026, with second interviews on 21st and 22nd January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Business Development Manager, Commercial Manager, Key Account Manager, Partnerships Manager or B2B Sales Manager.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Research is at the heart of our charitable objectives at Sarcoma UK. The charity provides funding for research to understand sarcoma better, improve treatments and ultimately, make a difference to the lives of people affected by sarcoma. Since 2009, we’ve funded more than 100 projects, representing an investment of more than £10 million.
The Research Officer role enjoys a varied workload and brings the opportunity to work with autonomy and develop new skills within a friendly and dynamic team. You will work on a broad range of projects, including being involved with our grant management processes, working closely with the Research Manager and Director of Research, Policy and Support. The post-holder will also work closely with other departments across the charity, including producing engaging research communications content for print, online and social media, and will also have the opportunity to interact with senior researchers, clinicians and people affected by sarcoma.
This is an ideal role for someone with a scientific background and an active interest in research management, and it offers the opportunity to make a real impact for people affected by sarcoma and their families.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and Key Responsibilites
Sarcoma UK’s research programme
- To support Sarcoma UK’s grant application processes under guidance from the Research Manager. This will include calls for proposals, identifying expert peer reviewers, administering a high-quality peer and lay review process, communication with applicants and potential applicants, administration of grant awards and supporting patient involvement.
- To provide support to the Grant Review Panel and Research Strategy Committee, including organising meetings and preparing minutes.
- To manage Sarcoma UK’s portfolio of active research grants, under guidance from the Research Manager. This will include use of grant management software for administration of newly awarded grants, monitoring progress of current grants, oversight of grant finances and reporting on final outputs.
- To support opportunities for patient involvement within the research programme, including managing a network of lay reviewers and facilitating new opportunities, with support from the Involvement and Volunteering Coordinator.
- To support new developments in Sarcoma UK’s research programme, including organising and attending events, collaborative funding calls and initiatives to support early career researchers.
Research Impact and Communications
- To monitor and gather outputs and long-term impact of research grants funded by Sarcoma UK and support in ensuring these are shared with internal and external audiences.
- To plan and produce engaging and reactive and proactive communications about sarcoma research, including website, social media, written and video content, working with the Research Manager and Communications Team to ensure our research activities and outcomes are shared with the sarcoma community and wider public.
- To proactively engage with grant holders to gather impactful insights and to support engaging communication about sarcoma research.
- To regularly review and update Sarcoma UK’s website with progress updates on research grants and promote funding opportunities.
- To support work undertaken by the Fundraising Team where required, such as lab tours and supplying information about funded grants for donor reports.
External relationships
- To be a point of contact for Sarcoma UK grant holders and their host institutions.
- To maintain positive relationships with Sarcoma UK’s research panels, potential grant applications, researchers and clinicians, and the wider sarcoma research community.
- To work directly with a range of people personally affected by sarcoma to place the voice of lived experience at the heart of our research programme.
General
- To support the integration of the research programme across Sarcoma UK.
- Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
- Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home.
The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals.
Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role.
The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing.
To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology.
The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust’s community (campus) offer within rural and urban contexts. The role will create an “expert driven” provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing.
The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard.
The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively.
As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity’s Brilliant Future Strategy.
Location & Travel
West Midlands, Gloucestershire and Hertfordshire
The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire).
You will be based at one of the communities within the region, with regular travel between communities.
You will be required to attend quarterly leadership away days and other meetings which will require overnight stays.
Duties & Responsibilities
Leadership
- Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust.
- Foster a culture of excellence, inclusion, and respect.
- Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities.
- Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity’s mission and values.
- Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people’s services.
- Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision.
- Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust’s direction of travel and objectives.
- Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support.
- Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust’s Green Care goals.
- Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes.
- Ensure effective recruitment, training, and professional development of staff.
Supported Living Operations
- Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance.
- Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks.
- Develop and implement systems to measure and report on service outcomes and impact.
- Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services.
- Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the ‘I-statements’.
- Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision.
People We Support Advocacy
- Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations.
- Establish systems for gathering and responding to feedback from those supported and their families.
- Embed the Family Charter and support a culture of transparency.
- Ensure safeguarding policies and procedures are rigorously implemented and adhered to.
Housing Management
- Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy.
- Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity.
Strategy Implementation, planning, budgeting, and reporting
- Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) .
- Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives.
- Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision.
- Monitor and control expenditure, ensuring cost-effectiveness without compromising quality.
- Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting).
- Ensure contracts are approved and in place for the delivery of all commissioned services.
- Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity.
Stakeholder Engagement
- Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners.
- Work with stakeholders to develop and transform services to meet evolving needs of the local community.
- Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust.
- Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles.
- Advocate for the needs and rights of adults with learning disabilities within local and national forums.
- Represent the charity at key events, meetings, and networks.
- Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities.
Transformation and Change
- Contribute to, and support, the Theory of Change development of the current model for delivery of supported living
- Lead the services across the region through transformational leadership and collaborative implementation of the new model for supported living
Governance, Regulation and EDIB
- Ensure that all supported living activities adhere to charity and housing legislation and meet contractual obligations
- Ensure supported living services comply with the regulatory requirements of the Care Quality Commission.
- Represent the charity internally and externally, including Trustee meetings, as required.
- Observe and comply with all Camphill Village Trust policies, including the key policies and procedures on Confidentiality, Data Protection, Health & Safety, Safeguarding and Information Technology Policies and Procedures.
- Own, develop and review the suite of policies and procedures and delivery frameworks for Green Care and Education and Skills.
- Ensure the development, implementation and review of risk registers and business continuity plans for communities and services in the region.
- You will champion a culture of equity, diversity, inclusion and belonging ensuring all team members feel valued, respected and empowered to carry out their role successfully and support the delivery of our strategy.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent.
- Leadership in Health and Social Care level 5 or equivalent.
Desirable
- Safeguarding Adults level 5 or equivalent.
- Professional Housing Qualification level 5 or above.
Knowledge & Experience
Essential:
- Experience of working and leading teams in not for profit and voluntary sector organisations which deliver services for adults with learning disabilities and autism.
- Can demonstrate a strong understanding of the needs and rights of adults with learning disabilities.
- Experience in coaching and mentoring for success.
- Experience in significant budget management responsibilities.
- Experience in seeking new growth opportunities that are aligned to business strategy.
- Significant experience of managing change, successful service redesign and transformation, in particular lean thinking and other typical models.
- Experience of successfully leading teams to affect and embed change through powerful communications and engagement.
- Knowledge of housing management and housing legislation.
- Experience of leading housing management services within a context of delivering supported living.
- Experience in the development and implementation of policy and procedure.
- Knowledge of Care Quality Commission regulations as they relate to supported living, residential care and shared lives.
- Experience of leading teams over a wide geographical location combining hybrid working styles.
- Know what constitutes excellent safeguarding practice.
- Track record of successful contract negotiation.
- Experience in developing and implementing systems that evidence performance, outcomes and impacts.
Desirable:
- Experience of developing digital transformation opportunities and the implementation of innovation and digital systems.
- Experience in the development and implementation of Theory of Change methodology.
Personal Attributes
- Excellent communicator – who can communicate with a wide range of people and using a variety of methods.
- Excellent interpersonal, rapport building and active listening skills.
- Good organisational and project management skills.
- Strong leadership skills.
- Able to support and coach others.
- Good team player - able to lead teams and be part of a team.
- Be an ambassador for the Trust and represent the Trust at events and meetings.
- Ability to manage complex information and present it in a coherent manner.
- Ability to travel between communities and stay overnight as required.
Our client is an equal opportunity employer.
Our client is committed to safeguarding and promoting the welfare of all adults who use their services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check
They reserve the right to close this advert early if they receive a sufficient number of applications.
Are you a motivated Individual Giving fundraiser who’s passionate about building strong direct marketing campaigns and delivering sector-leading supporter retention journeys? We’re looking for an Individual Giving Officer (Retention) to join our Supporter Giving & Legacies team and help inspire people to support our work.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You’ll play a key role in delivering our multi-channel retention programme, helping to deepen engagement, strengthen loyalty and increase income across cash appeals, Regular Giving reactivation and upgrades, and stewardship journeys.
Working closely with the Individual Giving Manager (Retention) and colleagues across Fundraising and Engagement, you’ll plan and deliver engaging direct mail and telemarketing campaigns that bring our impact to life. You’ll also use audience insight and campaign data to optimise performance and identify opportunities for growth.
This is a great opportunity for someone looking to take the next step in their Individual Giving career.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
The client requests no contact from agencies or media sales.

