Supporter Journeys Manager Jobs in Kings Cross, Greater London
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CSW is a dedicated team of people working to advance the right of freedom and justice in countries across the world. We are confident in our identity as a Christian human rights organisation that works for freedom of religion or belief for all people, regardless of religion, belief, or non-belief.
The latest internal pulse survey illustrated that CSW is a great place to work: 97% are proud to work for CSW; 97% of staff feel CSW really allows them to make a positive difference, and whilst there is always room for improvement, we couldn’t be prouder of our efforts to curate a healthy culture where every individual is valued and championed.
The Role
This role is all about people – connecting with church leaders and other individuals within church communities, sharing your passion for freedom of religion or belief through sermons, presentations and conversations to inspire others to take action. You’ll be a natural networker and someone entrepreneurial who takes initiative and comes up with your own ideas for how best to reach busy church leaders and congregations. You will be self-motivated and able to work collaboratively.
Key responsibilities (full responsibilities listed in the application pack):
- Proactively source speaking engagements in churches across the UK and fulfil these engagements, both by deploying a network of staff and volunteer speakers and by speaking yourself.
- Develop a plan to reach new and lapsed churches for CSW
- Use the CRM, as well as your own connections, to identify key church stakeholders to approach about partnering with CSW
- Build meaningful relationships with new and existing church partners, with the view to supporting churches in learning about justice and religious freedom issues and establishing or renewing support through prayer, campaigning and giving
Essential criteria (full criteria listed in the application pack):
- Proven experience of church engagement for a charity with demonstrable outcomes
- Experience of public speaking, preferably in churches
- A minimum of two years’ experience of account management or managing relationships with customers/ supporters
The client requests no contact from agencies or media sales.
About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where equal access to education and career opportunities enables potential to overcome poverty.
We support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for disadvantaged young people when they are in Year 10 and 11. In 2023/24, we supported 2,784 young people in collaboration with 99 schools and 82 businesses.
Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people
We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
Why we need you
We are seeking a Fundraising Coordinator with a passion for the Future Frontiers mission (you do not need to have previous experience of fundraising) who will play a vital supporting role to secure income that is needed to deliver the Future Frontiers programme for a growing number of young people.
The successful candidate will report to the Senior Fundraising Manager and work closely with the Fundraising and Partnerships teams. Your primary focus will be on charitable Trusts and Foundations: researching suitable funding opportunities and writing external-facing communications. You will arrange programme visits to meet with young people and develop high-quality case studies. In addition, you will play a role in Future Frontiers' wider income generation work through researching potential business supporters and working with people participating in fundraising activities including employee fundraising and challenge events. You will keep excellent records of all fundraising activity to ensure effective team collaboration.
Your responsibilities
Research and pipeline development
You will complete research to find charitable trusts, foundations and businesses that have the potential to support Future Frontiers for the first time and keep detailed notes for the fundraising and partnerships teams. You will use this knowledge to support the pipeline of funding opportunities for the coming years, including making recommendations for the amount of funding we ask for and what it could go towards.
Enquiries and applications
You will write enquiries and applications for funding that are tailored to each recipient and make a convincing case for how their support will make a difference.
Reports and case studies
You will write reports that are tailored to each recipient and demonstrate how their funding has made a difference. This will involve arranging programme visits to speak with young people and develop case studies.
Supporter engagement
You will support the planning and delivery of high-quality, tailored communications and engagement opportunities for existing and potential supporters. This will include supporting individual volunteer fundraisers and employees of business partners.
Record-keeping
You will ensure that key information about our fundraising activity is stored appropriately and with high attention to detail.
About You
Experience
This role is suitable for entry-level applicants and those with some relevant experience, for example, of working or volunteering in the charity sector and/or relating to the skills and competencies below.
Skills and competencies
You should be able to demonstrate all or most of these:
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Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.
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Research: You can complete independent research to find key information.
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Written communication: You write clearly, concisely and compellingly.
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Interpersonal skills: You are an engaging communicator, able to build trust and rapport with supporters.
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Attention to detail: You have high levels of accuracy and can use detailed information effectively.
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Teamwork: You can work effectively with others.
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Curiosity: You are interested to learn about fundraising and supporters.
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Can-do attitude: You approach tasks with enthusiasm, eager to get stuck in and make a meaningful impact.
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with regular working from home as standard, 4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling
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Team building offsites and regular team socials throughout the year
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Additional parental leave pay and additional childcare leave for child’s first 2 years
Equal Opportunities, Diversity and Inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and students as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion.
We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly in regards to diversity, we strongly encourage you to contact us via email and we will arrange a call. If you would like us to make any reasonable arrangement/adjustment for you during the interview, please let us know.
To improve the diversity of the team we are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
How to Apply
To apply, please fill out our application form by answering these questions and attaching your CV.
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Tell us why you want to work at Future Frontiers. What is it about the charity that interests you? (Max. 1,000 characters)
Strong answers will tell us why our mission appeals to you personally and why you are motivated to work for us.
2. With direct reference to the skills and competencies listed in the job description, please tell us the three main reasons why you would make an excellent Fundraising Coordinator, giving evidence for each reason. (Max. 2,000 characters)
Strong answers will factually and succinctly demonstrate your skills.
Please note that, given the nature of this role, we will be assessing the quality of your written communication in your answers, including clarity, spelling and grammar.
Deadline: Monday 25th November 9AM
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First round interviews expected to be held via video call on Monday 2nd December
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Final, in-person interviews are expected to be held at our offices on Monday 9th December
The successful candidate will be required to undergo a DBS check and reference checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
At Share Community, we work with disabled people in South West London who need extra help and support to realise their dreams and aspirations. We are a registered charity and centre for training and wellbeing, providing a range of programmes and activities for adults with learning disabilities, autism, physical disabilities, mental health and other support needs.
We aim to help people live happier, healthier and more independent lives and make their own choices, focusing on what they can do, not what holds them back. We believe that everyone has something to offer their community, whether it be in employment or as active members of our society.
We are now looking for a Fundraising Manager to join our team on a full-time, permanent basis, working 35 hours per week. Some flexibility around days and hours worked can be considered.
The Benefits
- Salary of £35,514 per annum
- Pension scheme with 5% employer contribution
- 25 days’ annual leave per year, increasing by one day per year up to a maximum of 30 days
- An extra day off for your birthday
- Free 24/7 Employee Assistance Programme for employees and their families
- Free and full access to Headspace (a mindfulness and meditation app)
- Season ticket loan
- Cycle to work scheme
- Remote working options
This is an incredible opportunity for an enthusiastic and talented fundraising and individual giving professional to join our ambitious organisation.
Working with a passionate team, you’ll be making a vital contribution to improving the lives of adults with disabilities, supporting their journey towards greater independence and happiness.
What’s more, our Investors in People Gold and Investors in Volunteering accreditations demonstrate our dedication to our people and you’ll be joining a welcoming working environment, surrounded by people who support you, challenge you and inspire you.
So, if you’re ready to drive meaningful change and become a pivotal part of our mission to create a world where everyone is valued and included, then apply today.
The Role
As our Fundraising Manager, you will take on a key role, creating the income we need to undertake our vital work supporting disabled people.
We are looking to further develop and diversify our income streams beyond Trusts and foundation and focus on increasing donations from individuals with an interest in our cause.
Growing our individual supporter base, you will recruit new supporters and build on the excellent foundations laid by our outgoing Community Fundraiser to raise our profile amongst our neighbours.
You will provide outstanding relationship management and donor care to supporters, ensuring they are recognised and thanked for their contribution. Additionally, you will develop and deliver fundraising operational plans, helping to create fundraising materials that encourage and support fundraising potential.
About You
To be considered as our Fundraising Manager, you will need:
- Experience increasing fundraising income from individuals and achieving income targets
- Experience of the effective stewardship of charity donors
- Project planning and management experience
- Experience managing and hitting budgets
- Knowledge of fundraising good practice
- An excellent understanding of donor stewardship and relationship management
Please note, this role will be offered to the successful candidate subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK.
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.
How to apply
Please send us your CV and a cover letter. In your letter, please tell us:
- What attributes would an effective and successful Individual Giving Fundraiser have at a charity like Share?
- What would be your top three priorities for growing individual giving at Share?
- Who would be your key allies within Share to grow our individual fundraising?
If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.
This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Position Type: Part-Time (32 hours)
Location: Home based – London
Salary: £34,500 full time equivalent (including London weighting)
About Chiva:
Chiva is a charity in the UK and Ireland whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures.
Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.
Job purpose:
The Specialist Support Officer will provide both individual and family based emotional and social support, advocacy, and HIV education to children, young people and young adults living with HIV. Working closely with paediatric, adolescent, and adult HIV clinic teams across the London region.
At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.
Please see the full Job Description and Person Specification at the link below.
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.
Please apply via our website.
Deadline for applications: Friday 22nd November.
Interviews to take place: Wednesday 27th November or Thursday 28th November (AM)
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
We are seeking an experienced Campaign Mobilisation Manager to design and deliver high impact campaigns, manage and grow our network of campaigners, and centre the voices of people with lived experience of financial insecurity.
This is an exciting opportunity in our growing Policy & Influencing team to establish a robust campaigning function for Turn2us, with a strong focus on system change and the impact of stigma.
We are looking for someone who is passionate about our mission to challenge the systems and perceptions that cause financial insecurity. You will bring experience of developing and delivering high impact and creative influencing campaign strategies with a focus on centring the voices of people with lived experience.
We want to hear from applicants with a strong understanding of how policy, public affairs and campaigning interact to create social change, and the digital skills to build and grow an online network of campaign supporters.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11/11/24 at 09:00
Interview date: 20/11/24
We are looking for a new Manager to lead our ‘Inspire to Work’ youth employment programme.
You will be embarking on a challenging and hugely rewarding role.
As such you will need to bring significant experience in people and programme management, youth employment, casework management, impact measurement and an understanding of the power of a local project that can positively affecting the immediate community.
The client requests no contact from agencies or media sales.
Are you passionate about youth engagement and community growth? - Exciting Opportunity: Operations Manager at Caius House – Empower the Youth of Battersea!
About Caius House
Join us at Caius House (pronounced "Keys")—a dynamic youth community hub in Battersea with roots dating back to 1887! Originally founded by Gonville and Caius College, Cambridge, our space has evolved from a small College “settlement” to a thriving youth centre focused on providing open-access, stigma-free support to young people aged 8-21. Our mission is simple yet powerful: help young people unlock their potential and navigate the journey from childhood to adulthood.
We offer mental and emotional support, targeted programmes, and structured pathways to empower young people in Battersea. From employability skills to mental health support, our holistic services aim to boost confidence, enhance social skills, and raise aspirations. As part of our sustainability plan, we are focused on user-led service design, increased community ownership, and meaningful partnerships—all of which make Caius House a vital lifeline in our community.
About the Role: Operations Manager
Are you passionate about youth engagement and community growth? As our new Operations Manager, you’ll play a critical role in expanding Caius House's reach across Battersea. Working closely with our CEO, you’ll ensure that every young person who walks through our doors has an enriching and impactful experience, inspiring them to stay connected and thrive.
In this role, you’ll:
- Lead and Develop – Oversee a team of Youth Workers and sessional staff, ensuring high-quality support and engagement in every programme.
- Empower Youth Voices – Gather insights from our young community to shape programmes that resonate and inspire.
- Drive Community Engagement – Build partnerships and increase participation in our activities to create a vibrant, supportive environment for young people and their families.
What We’re Looking For:
A strong communicator and leader who is passionate about youth and community work. The ideal candidate will bring operational expertise and a creative approach to growing our reach and impact. Your work will directly contribute to the future of young people in Battersea.
Ready to make a difference in the lives of young people? Apply today to join Caius House and be part of a proud legacy that’s making a real impact.
The client requests no contact from agencies or media sales.
Do you have great listening and communication skills and an interest in supporting vulnerable people in Camden and Islington?
We are looking for someone to join our team as a Project Worker, based at Endsleigh Gardens, a 57 bed accommodation service in Euston.
Our service supports people through with mental health support, or complex support needs.
We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs. Why not join the team as a Project Worker where you can support our clients on their recovery journey by:
- Working with clients to identify their personal aims and ambitions and work towards achieving them.
- Providing practical and personal support in an approachable, caring and person centred way.
- Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
- Working as part of the dedicated team on a weekly shift rota including early and late shifts, weekends and bank holidays.
About you
Above all we are looking for enthusiastic people who have a genuine desire to support people to transform their lives.
If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.
If you have good interpersonal and listening skills; patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 5 November 2024
Interview and assessments on: 13 November 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.
The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.
Key Responsibilities:
Mentee Recruitment and Induction
- Work closely with partner schools to finalise mentee cohorts.
- Visit schools to deliver induction sessions familiarising mentees with the programme.
- Lead mentor-matching sessions with support from Mentoring Coordinators.
Mentor Training and Onboarding
- Develop and deliver training sessions for mentors.
- Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
- Support mentors to maximise the impact of their relationships.
Mentor Coordination
- Support a cohort of up to 30 mentoring pairs.
- Conduct monthly check-ins with each mentor.
- Facilitate mid and end-of-year reviews for mentoring pairs.
Enrichment Delivery and Planning
- Plan and deliver enrichment activities like career trips and work experience days.
- Evaluate the impact of enrichment activities and gather feedback.
- Collaborate with partners and vendors for enrichment events.
School Liaison
- Serve as the primary contact for partner schools.
- Regularly update schools on programme developments and mentee progress.
Safeguarding
- Act as a point of contact for safeguarding matters.
- Maintain accurate safeguarding records and ensure confidentiality.
Communications
- Produce a monthly mentor newsletter.
- Contribute to social media content.
Reporting
- Support the Programme Director in preparing updates for the Advisory Board and funders.
- Produce the End-of-year report showcasing the programme’s achievements.
Administration
- Review and approve in-person mentoring meeting requests.
- Conduct risk assessments.
Staff Management
- Line manage Mentoring Coordinators and the Programme Assistant.
- Provide task management to other team members as required.
Person Specification:
Essential Experience and Skills
- Proven experience in programme management, education, charity work, or volunteering.
- Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
- Excellent communication skills, both written and verbal, with the ability to present to groups.
- Strong organisational skills with the ability to multitask and manage competing priorities.
- Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.
Essential Knowledge
- Understanding of mentoring or coaching practices, especially for young people.
- Knowledge of safeguarding practices and procedures.
- Awareness of issues facing young Black women in education and employment.
Essential Personal Attributes
- Passionate about tackling educational and employment disadvantage.
- Organised, proactive, and able to work independently.
- Effective time management skills.
Other Requirements
- A clean enhanced DBS check (The Catalyst will carry this out).
- The right to work in the UK.
- Flexibility to travel to partner schools in London.
Desirable
- Previous experience in mentoring, coaching, education, charity work, or volunteering.
- A university degree or equivalent experience.
- Knowledge/experience of working or volunteering in schools or the education sector.
- An understanding of the non-profit sector.
The client requests no contact from agencies or media sales.
About the Help Chapter
The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.
About the role
As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.
This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.
You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.
You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.
You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.
Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.
What might a day in the life look like?
- Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
- To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
- Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
- Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
- Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
- To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
- A monthly compliance tracker to be shared internally so we know our key areas of focus.
- Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
- To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
- To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
- To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
- To catch up with your Chapter and offer valuable insights and support.
Who are you?
· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment
· You have a can-do attitude and are focused on achieving outcomes
· You’re happy to share your thoughts, skills, knowledge, and experience
· You have an open mindset and embrace new concepts and ideas
· You’re a natural collaborator
· You’re adaptable within a changeable environment
· You thrive in an agile product design and delivery environment
What will be in your toolkit?
· Strong digital skills and a sound understanding of agile values and principles
· A commitment to the organisation’s culture
· Comfortable with ambiguity
· Bravery, courage and an appetite for risk taking
· An exclusive focus on customers
· An enthusiasm for giving and receiving continual feedback
Disclosure check
This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.
Our expectations
We expect all staff to:
· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.
· take responsibility for promoting and safeguarding the welfare of children and young people.
· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.
The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with Asthma & Lung UK to recruit an Individual Giving Acquisition Manager to join a talented and driven team, making the most of the Charity’s exciting investment into acquiring new supporters through Digital Fundraising channels.
This role will be responsible for developing and growing the Charity’s supporter recruitment programme across regular giving, lottery, cash, and payroll giving. The successful candidate will drive a test and learn strategy to develop new fundraising products as part of the wider IG growth strategy and maximise ROI across Digital and Paid Social channels. Key duties include:
· Drive successful acquisition strategies and deliver campaigns across cash, regular giving and lottery income streams, predominantly on through paid digital activity.
· Develop engaging welcome journeys for all new supporters ensuring that these are integrated into wider journeys and are audience led.
· Create and test new individual giving propositions and products using audience insight.
· Manage the Charity’s Give As You Earn portfolio.
· Effectively manage external suppliers, including the digital marketing agency to optimise results and learnings.
We’re looking for the following skills and experience:
· Digital fundraising experience and skills, particularly in driving paid social activity.
· A strong understanding of improving supporter and welcome journeys.
· Strong project management skills.
· Experience managing budgets and reporting.
· Excellent relationship development and communication skills.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.
Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Knowledge and Experience
- Experience of Individual Giving fundraising or transferable experience.
- Experience of developing compelling marketing materials and copy for print, web and social media.
- Strong knowledge of Microsoft Office packages with advanced Excel experience.
- Experience of supporter stewardship and retention.
- Experience of managing external agency relationships.
- Experience of working with databases (Raisers Edge experience preferable).
Key Responsibilities:
- Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
- Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
- Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
- Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 5 November 2024
Interview date: 13 November 2024
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Salary: £40,000 - £44,000 per annum
Location: Home-based OR office-based in Glasgow or Sheffield (with hybrid flexibility up to 3 days a week from home)
Hours: 35 hours per week
As the Community Fundraising Manager for this household charity brand, you'll play a central role in helping them support those affected, through innovative community fundraising strategies that inspire and engage. There is opportunity to significantly grow income in areas of the patch across Scotland, North and Midlands.
What You'll Do as a Community Fundraising Manager:
- Lead & Innovate: Guide your team to success, driving the community fundraising programme across your region and beyond. Your creativity and insight will shape the strategy for sustainable income and new supporter engagement.
- Exceptional Supporter Experience: Focus on delivering a top-tier experience for fundraisers through targeted supporter journeys, engaging events, and personalised communication.
- Team Leadership: Manage a team of six, including two direct reports, and inspire them to excel, creating a positive and inclusive work environment that brings out the best in everyone.
- Data-Driven Strategy: Oversee fundraising operations, reporting, and analysis to ensure that insights are at the heart of decisions, helping to grow income from both new audiences and loyal supporters.
About You:
- Your previous experience in community or relationship fundraising has equipped you with the skills to build effective strategies and exceed income targets.
- You are skilled in team leadership, bringing a supportive, hands-on approach to help your team achieve their best.
- With a focus on stewardship and data-led decision-making, you know how to build relationships that translate into meaningful support.
Apply today to become the Community Fundraising Manager for this fantastic health charity and support many lives affected by a terrible disease. If this sounds like you, please do get in touch and we look forward to speaking with you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater Manchester and South Yorkshire
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:
· Develop new Peer Support Groups across a diverse range of communities
· Demonstrate the energy and enthusiasm required to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
· Maintain current Peer Support Group levels, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
KEY WORKING RELATIONSHIPS
·Chief Operating Officer
·Head of Partnerships
·Community Fundraising Manager
·Partnerships Marketing Lead
·Trusts and Foundations Manager
·Nation Directors
About you
Are you an energetic multi-tasker with the passion, skills and experience to make an immediate impact on our corporate partnerships? Are you a self-starter and team player, accustomed to rolling your sleeves up to get the job done? Are you looking for a role to stretch you and are keen to take on a more strategic and project management role?
Purpose of the role
The Corporate Partnerships Manager will play a vital role in developing Adoption UK’s new corporate income strategy. The right candidate will have a proven track record of developing new partnerships and stewarding accounts to maximum potential. Going above and beyond to ensure that our corporate partners feel valued and connected to our cause, you'll use your creativity and networking skills to identify future growth opportunities that match the mission and priorities of Adoption UK.
The successful post-holder will manage the entire partnership life-cycle from contract and grant acceptance to delivery, ensuring that KPIs are met, income is accurately recorded, and that all activities comply with the Fundraising Regulator guidelines, GDPR, VAT and other legal requirements.
Must haves:
·A proven track record in securing income from the corporate sector.
·Solid account management experience ideally a corporate partnerships environment.
·Ability to think creatively and problem solve autonomously and the awareness and understanding to successfully collaborate with colleagues.
·Excellent communication skills - both written and oral - you'll need to have the social skills and presence to communicate to a variety of audiences, including at Senior Leadership level.
·Great presentation skills.
·Excellent negotiation skills with a proven ability to establish long-term working relationships.
·Experience and ability to lead projects and manage project groups. Proven creatively in developing ideas to present to companies in support of a fundraising idea.
·Ability to spot opportunities, identify partners' needs and drivers and match these with the priorities of Adoption UK
·The passion and ability to be effective in presenting Adoption UK’s mission to support care experienced people and families.
Main duties & Responsibilities
Securing New Corporate Partnership Business
·To support in the creation of a new corporate fundraising strategy and subsequently implement this
·Develop resources, pitch decks and communications to attract new partnerships
·Identify, research and approach a pipeline of potential corporate partners, including those with existing links to employees, volunteers, trustees and members.
·Confidently pitch and write proposals to potential corporate partners, tailoring style and approach according to their Environmental, Social and Governance (ESG) priorities
·Research and attend networking events and activities to support new income opportunities
Corporate Partnership Account Management
·Account-manage a portfolio of corporate partnerships, e.g. charity of the year, company sponsorship, staff fundraising, etc, ensuring mutually agreed partnership journeys are clearly planned and well executed
·Provide excellent stewardship of all current relationships including marketing and fundraising initiatives throughout the year
·Work closely with the Marketing lead to create innovative marketing plans for corporate partners to demonstrate Return on Investment
·Produce reports and presentations including activities and reach to convey the impact of partnerships
Working with the wider team to deliver income targets
·Work closely and collaboratively with the wider Income Generation and Support teams to deliver professional and on brand communications to partners
·Share expertise and knowledge with wider team and colleagues in different nations to support wider UK corporate fundraising asks
·Keep abreast of the work of the wider organisation
·Help organise events when required
·Contribute to general tasks when required
The client requests no contact from agencies or media sales.