Supporter manager jobs in erdington, west midlands

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced abuse or violence. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
 
You will be joining our growing national advocacy team, supporting survivors remotely across the UK. You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
 
This is a pivotal moment in Galop’s journey. We have grown quickly over the last five years and you will be part of the future of our work. You’ll help us reach, support and assist more of our community nationally. You’ll be helping to amplify the voices of LGBT survivors of abuse and ensure that they are at the centre of Galop’s service.
 
For more information on this role please download the attached job description.
 
Location: This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK.
Hours: Full Time (35 hours per week)
Contract: Until 31 March 2026 (extension subject to funding)
Reports to: Advocacy & Support Manager/Senior Advocate
Salary: Grade F: £27,230.31 - £31,878.96
 
Closing Date
 
Applications should be submitted by 10am on 20th May
Interviews will be held on week commencing 2nd June
 
REF-221199

We are working in partnership with SongBird Survival, an independent charity working to solve the ecological crisis for songbirds through scientific research, to secure their new Scientific Research and Impact Manager.

Since 2000, SongBird Survival has been fighting for a better future for UK songbirds, and they are the only national UK charity solely dedicated to make a positive impact for songbirds in the face of this devastating ecological emergency. Their goals are to drive impactful conservation through scientific research, protect songbirds by raising awareness and inspiring action, and safeguarding the most at-risk songbird species in the UK. SongBird Survival do this by commissioning independent scientific research into the causes of the catastrophic decline in songbird numbers, translating research findings into actionable strategies, which aim to make a tangible difference in the protection and preservation of songbird populations. They also campaign for change, working with other NGOs and policymakers.

The Scientific Research and Impact Manager role is at the heart of SongBird Survival’s mission, ensuring that their research not only advances scientific understanding but also influences policy change, engages stakeholders, and strengthens communications and fundraising strategies. The postholder will oversee research projects, build key partnerships, and turn findings into practical conservation strategies. 

The successful candidate must be able to demonstrate:

• Degree level education in Ecology or an appropriate discipline or equivalent experience, with comprehensive knowledge of songbird and other small bird ecology.
• Knowledge and understanding of how scientific research is commissioned and delivered, as well as the ability to assimilate and appraise relevant information.
• Track record of translating scientific findings into policy, communications and stakeholder engagement.
• Knowledge of UK environmental policy and its impact on conservation efforts. 

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. 

Hours: 0.8-1.0 FTE (Full time is 37.5 hours with use of flexi hours)
Location: Remote/home working with occasional travel and visits to SongBird Survival office in Diss Norfolk.

Closing date: 21 May 2025

Charisma interviews must be completed by EOD 28th May in preparation for submission of the shortlist on the 29th. 

Description

Location: Birmingham

Contract: full time, 11 week fixed term contract, starting no later than 7 July 2025

Salary: £22,391 per annum, pro rata

Closing Date: 19 May 2025

Interview: Interviews to be held virtually 30 May 2025

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in Birmingham. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organized, creative, tenacious, positive, IT competent and with a real interest in people with a attention to detail and real enthusiasm for the project.

Project delivery takes place between 29 July 2024 and 30 August 2025 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit.

Key Responsibilities

• The welcoming and registration of participants for the On The Water project
• Collecting and uploading daily statistics and figures that show how the project is progressing
• Making new and repeat bookings
• Talking to participants and their parents/carers about the opportunities within Sea Cadets
• Managing a waiting list and reducing drop-outs
• Responsible for the safety and wellbeing of participants alongside the Boat Station staff
• Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people’s experience
• Attend any meetings as required by the project
• Assist with the evaluation of the On The Water project

Requirements

• Previous experience of working with volunteers

• Experience in a customer facing role
• Experience working with young people
• Experience working with diverse community groups or working in outreach
• Experience of tracking targets and managing data
• Self-motivated and able to manage your time and workload effectively
• Flexible and enthusiastic
• Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
• Satisfactory DBS

For further information, please download the Recruitment Pack.

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

We are looking for a Major Gifts Fundraising Manager to join the team and manage a warm pool of donor relationships with existing and prospective major donors for a small global charity.

This role can be home based with travel to the London office every 6 weeks, or London based with one day a week in the office. They are open to 4 days a week / compressed hours. They also offer great benefits including:

• 26 days annual leave plus public holidays
• Flexible working
• 5% Pension Contribution/ Salary Sacrifice
• Life Assurance x 4 salary
• Season Ticket Loan
• Employee Assisted Programme (EAP)
• LinkedIn Learning

The Charity
A long standing global charity delivering high quality education programmes and international opportunities that promotes and supports positive world-wide change. They are a small passionate team achieving incredible things. They have exceeded 1m income over for the past few years and excited to further grow their income and impact.

The Role
Support the Head Of Philanthropy and IG, and work alongside another Fundraising Manager to lead the Major Donor activity for the team.

This role has a strong focus on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised.

You will identify and research potential major donors to further grow the warm donor base.

Develop strategies to engage and solicit major gifts from individuals, foundations, and corporations.

Develop and implement personalised engagement plans for major donors.

Provide regular updates and reports to major donors on the impact of their gifts.

The Candidate
They are ideally looking for 2-3 years of Major Gifts fundraising experience.
Experience managing and cultivating relationships with existing and prospective major donors.
Available to travel abroad for global meetings and events.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Insights Analyst - Charity - FULLY REMOTE

Understanding Recruitment NFP is delighted to be partnering with Animals Asia, a leading charity dedicated to creating positive change for animals across Asia, to find a talented Insight Analyst. This is a fantastic opportunity to join their dedicated Data, Technology and Insight team and play a key role in data-driven decision-making across the Supporter Engagement Department.

As an Insight Analyst at Animals Asia, you'll be instrumental in analysing complex datasets, identifying actionable insights, and delivering strategic recommendations that contribute directly to their impactful mission. You’ll collaborate closely with colleagues to build insightful dashboards (primarily using Tableau) and communicate key findings to stakeholders across the organisation. Your expertise in SQL and data visualisation will be crucial in driving Animals Asia's vital work.

Key Skills:

• Proficient in SQL for querying and manipulating data to extract meaningful information.
• Strong experience in working with data visualisation tools such as Power BI or Tableau to create clear and impactful reports and dashboards.
• Familiarity with the Google suite, Google Sheets, Google Meets, etc.
• Proven ability to work effectively with colleagues of all technical abilities, translating complex data into understandable insights and reports.

Contract Details:

• Position: Permanent (Fully Remote)
• Salary: £40,000 per annum
• Location: Home-based, ideally UK

This is an exciting opportunity to join a dynamic team within a truly impactful organisation.

To find out more about this opportunity and the recruitment schedule, please contact Harry Bullock at Understanding Recruitment NFP.

Position Title: Trust & Grants Manager

Responsible to: Head of Income Generation and Fundraising

Salary: Up to £36,000, pro rata

Hours: 0.8 FTE (4 days a week)

Benefits include: Flexible work environment, 23 days annual leave (pro-rata) which increases after 2 years, 3 Volunteering Days (pro-rata), 3 Trust Days, Death in Service, Employee Assistance Programme, Auto Enrolment Pension, paid agreed expenses.  

Location: Home-based with the ability to travel nationally (including small number of overnight stays)  

Term: 0.8FTE, permanent    

  

Closing Date: 14 May 2025 at 5pm 

Interview Dates: 21 & 22 May2025 (via teams) 

  

About Dame Kelly Holmes Trust  

Dame Kelly Holmes Trust puts world-class athletes shoulder to shoulder with young people. Equipping them with a winning mindset and shaping their futures - it's a teammate like no other.   

Whether that’s building relationship skills, improving self-esteem or learning to stay focused, our sporting champions help the next generation move forward with confidence.  

Application Process:
Please send your application of a CV and Cover Letter of no more than 2 pages. Your Cover Letter should demonstrate how you meet the key responsibilities of the role and job criteria detailed below.

We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. To ensure an inclusive recruitment process, all cover letters and CVs are anonymised before shortlisting.

Job Description  

Reporting to the Head of Income Generation and Fundraising, we are looking for someone with a passion for helping vulnerable young people to achieve their potential and who is excited by playing their part in raising funds towards our £1 million target. Working in our small Income Generation Team, you will have responsibility for writing compelling proposals and reports that showcase the impact of our work. You will have the opportunity to build lasting relationships with current and potential funders, building and stewarding our restricted income pipeline which you will own.

We are looking for someone with a strong track record of securing funding, preferably within the youth, sport for development or health & wellbeing sector. Strong attention to detail is essential, along with the ability to manage multiple priorities and work independently.

We are a home working charity which is committed to flexible working.  We are open to considering different working patterns for this role.

Key responsibilities  

Fundraising and business development  

• Write compelling funding proposals and cases for support, from £5000 to £100,000s

• Own and grow Trusts and Grants pipeline, identifying and researching new funding opportunities 

• Cultivate and steward relationships with new and existing funders

• Represent Trust at programmes, events, funder meetings

Relationship Management 

• Build and maintain strong relationships with current and potential funders

• Ensure effective communication with funders, providing high quality reports and updates 

• Work collaboratively with internal teams to ensure funded projects deliver maximum, demonstratable impact in line with funder expectations

Managing systems and processes 

• Create a calendar of opportunities for grant submissions, ensure application deadlines are met

• Maintain accurate and up to date funder records in Trust’s CRM system, Salesforce 

• Maintain efficient systems for tracking applications and reporting

• Work closely with Senior Finance Manager to ensure restricted income is accurately forecasted and updated accordingly 

General responsibilities 

• To ensure Data Protection procedures are followed at all times 

• Role model the Trust’s values and behaviours and encourage individuals to do the same 

• To ensure that a positive image of Dame Kelly Holmes Trust is projected at all times 

• To contribute to other activities undertaken by Dame Kelly Holmes Trust 

• To contribute to organisational effectiveness through positive team working 

• To adhere to Dame Kelly Holmes Trust Health and Safety & Safeguarding Procedures. 

Criteria: Essential/Desirable

How Evidenced & Assessed: Interview/Application 

Proven experience in trust and grants fundraising, securing five and six-figure and multi- year funding partnerships - E (Interview/ Application) 

Demonstrable success in developing compelling proposals and reports for funders - E (Interview/ Application) 

Strong relationship management skills  - E (Interview/ Application) 

Excellent written and oral communication skills with the ability to convey impact effectively - E (Interview/ Application) 

Highly organised with the ability to manage multiple projects and deadlines - E (Interview/ Application) 

Knowledge of youth, sport for development or health & wellbeing sectors - D (Interview/ Application) 

Experience of using CRM systems, ideally Salesforce - E (Interview/ Application) 

Ability to work effectively with colleagues to establish a collaborative working environment - E (Interview/ Application) 

Able to handle significant confidential material and information - E (Interview/ Application) 

Dame Kelly Holmes Trust recognises the value that a diverse workforce can bring to our organisation and strives to reflect this among our employees, athletes, volunteers and other stakeholders.  

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the South East and London region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  London and the South East region. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the South East and London region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the South East and London Region of England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across London and South East England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Parkinson’s UK is seeking a Clinical Lead for Therapy for the Parkinson’s UK Excellence Network national Clinical Leadership Team

We’re recruiting a Parkinson’s specialist therapist to join the Network’s national Clinical Leadership Team on a consultancy basis. The Clinical Leadership Team provides strategic guidance and clinical expertise to Parkinson’s UK and the members of the team are ambassadors for the Excellence Network.

You would be joining a group of experts from different backgrounds: doctors, specialist nurses, and members of the Parkinson’s community, all actively working towards the vision of high quality multidisciplinary care for everyone with Parkinson's.

You can find out more about the Clinical Leadership Team on our website.

Who can apply?

Any experienced UK-based Parkinson’s specialist therapist, with exceptional interpersonal and influencing skills.

You’ll have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.

Time commitment: 0.5 days per week (1 programmed activity) to be worked flexibly across the month.

Remuneration: monthly rate based on skills and experience.

Term of consultancy services: 3 years from date of appointment, with an option to extend for a further 3 years.

How to apply

Your application will be by a CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the role description above. Please state the geographical area you’re based in when you apply.

Shortlisted applicants will be invited to a 1-hour virtual interview.

Closing date for applications: 13 June 2025

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We currently have 80 staff members using Salesforce daily. This role provides technical expertise to the CRM users and wider charity, while also carrying out vital audits, project support and administrative duties.

The role of Junior Salesforce Administrator works together with the rest of the team, managed by the Database Manager, to ensure users and projects are supported efficiently and that our Salesforce instance is effectively maintained and maximised.

Key Responsibilities

• Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting, and escalating while communicating through our support tickets system. 
• Monitoring on-going processes and correcting/escalating any issues that occur. 
• Managing data and keeping records accurate, up to date and consistent. Performing audits to identify irregularities across the system.
• Building Salesforce reports and dashboards for internal stakeholders.
• Create, edit, and maintain Salesforce list views, objects, fields, record types, page layouts, and users. 
• Deliver and support with training and development of all users including their initial induction, as well as follow up training sessions and clinics.
• Assist with testing new enhancements and add-ons from Salesforce releases and custom internal enhancements.
• Create technical and functional documentation. 
• Creating and connecting Form Assembly forms.
• Additional ad hoc tasks relating to the data management requirements of the platform.
• Comply with any monitoring, evaluation and reporting requirements as part of Kinship’s internal processes, as well as any donor or local authority funding requirements for the services being delivered, including producing quarterly performance reports for local authorities, and other funders and stakeholders as required.
• Proactively use data and insight to develop our programmes and sharing with colleagues to contribute to changing the system for kinship carers.

Essential criteria

• Experience of Salesforce Administration and the Nonprofit Success Pack
• Salesforce administration certificate ADM201 
• A strong commitment to ensuring outcomes and impacts of services are evidenced through high quality data collection.
• The ability to work discreetly and effectively with confidential information; ensuring GDPR principles are observed throughout. 
• Able to use own initiative and manage competing priorities. 
• Excellent written and verbal communications and able to communicate technical information in a clear and simple way.
• Able to liaise with stakeholders at all levels.

Desirable criteria

• Lived experience of kinship care.
• Experience of widely customised Salesforce systems.
• Excellent level of IT literacy and proficiency with Excel including Vlookups.
• Familiar with Salesforce configuration concepts such as Profiles, Sharing Rules, Flows, Validation Rules etc.
• Strong analytical thinking and problem-solving skills, coupled with outstanding attention to detail. 
• You’re a solution focussed team player with a positive, can-do mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter. The interview process will be single-stage and online, consisting of a set of competency questions and a technical challenge task.          

• Application deadline:  Friday 9 May, 9am
• First interview:  Online – w/c 12 May

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early! 

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the South West region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  London and the South West region. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the South West Region of England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across London and South East England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

We are working with charity wo are looking for an interim Policy and Public Affairs Manager to join their team for a contract role until the end of August, 

Key Responsibilities:

Policy:

• The post holder will develop and drive proactive policy and public affairs projects and campaigns in consultation with the Head of Policy, Public Affairs and Research and the wider team.
• They will manage and develop evidence-based policy briefings and reports to publication standard for internal and external audiences, including colleagues, politicians, and journalists.
• The Policy and Public Affairs Manager will manage and develop responses to consultations, calls for evidence, and inquiries within the charity's area of expertise.
• They will manage and develop the analysis of relevant debates, reports, statistical releases, select committee inquiries, and parliamentary questions, providing updates, briefings, and advice to colleagues as appropriate.
• The role involves managing and producing the analysis and distribution of key statistics and research from internal and external data sources relevant to the charity’s policy aims, working collaboratively with the wider directorate.
• The post holder will work closely with frontline staff and service users to ensure the charity’s policy positions and public affairs priorities are informed by their needs and experiences, collaborating with the wider team to support staff and service user policy engagement.

Public Affairs/Influencing:

• The Policy and Public Affairs Manager will develop and implement strategic influencing plans aligned with the charity’s policy priorities.
• They will develop and manage relationships with Ministers, Members of Parliament, Peers, officials, advisers, and other key stakeholders and strategic partners.
• The post holder will represent the charity at meetings with key stakeholders and sector partners.
• They will present the charity’s policy positions and recommendations at key speaker events, conferences, and briefings when required.
• The role may involve acting as a spokesperson for the charity in the media on relevant issues as required.

Campaigns:

• The Policy and Public Affairs Manager will work closely with the Communications & Marketing and Digital Mobilisation & Engagement Teams to identify campaign objectives, develop strategies to achieve these objectives, and support campaigns as appropriate.
• They will provide policy input into organisational campaigns and media strategy.

Person Specification:

• The ideal candidate will have experience in developing policy positions, influencing policy, and achieving change within a relevant social or criminal justice area.
• They should possess experience of working at a strategic level across a wide range of organisations, including government departments, local authorities, and relevant agencies.
• Experience in identifying issues that require policy change and developing influencing strategies and campaigns to achieve change is essential.
• The candidate should have experience in writing briefings for parliamentarians, officials, and colleagues, and drafting submissions to official consultations and inquiries.
• Experience in underpinning public campaigning with lobbying and media activity is desirable.
• The role is subject to a Basic Disclosure Barring Service (DBS) check.

What’s on Offer:

• A day rate of £120-£140 per day PAYE + daily holiday pay.
• Part-time, 3 days per week
• ASAP start date
• Hybrid working pattern, London or remote options.
• 3 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our webiste.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We're recruiting for a new role for someone to lead on People and Culture at Involve.

Involve has grown in terms of both its turnover and staffing headcount in recent years. In 2024, we marked our 20th anniversary and the need for this new role reflects the growth and maturity of the organisation as we build the infrastructure to support the larger, more established organisation of around 30 people.

The People and Culture lead will report to the Director of Finance and Support Services and be responsible for developing our HR policy and practice taking a holistic approach and embedding our values into HR policy, leading consultation with our union on policy development. They will work closely with the management team to support the development and implementation of strategies to foster a positive organisational culture and provide HR generalist support to our team.

The People and Culture lead will be a CIPD qualified HR professional with strong HR generalist experience allied with a participatory approach that supports us in developing an inclusive environment in which everyone is supported to grow, develop and contribute to achieving our mission. 

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team.

Permanent

35 hours per week

£45,900 per annum

Home based

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within Social Impact. Social Impact's primary focus is on 'Building a Movement,' which drives two key objectives:

-Changing society's attitudes and actions towards young people

-Growing support, raising income for The Children's Society

We are currently looking for an enthusiastic and experienced corporate fundraising expert to join our dynamic, ambitious team.

A key part of this role will be your ability to identify, explore and develop corporate partnership opportunity, to convert prospects and establish dynamic, mutually beneficially relationships with organisations to support The Children's Society.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-Relevant experience gained in a new business role, evidencing business development skills having secured £100K+ corporate partnerships

-A successful track record in securing corporate partnerships through individual approaches, utilising advanced influencing, negotiation and communication skills

-Expert knowledge of purpose-led partnerships, corporate partnership and fundraising methodology the CSR/ESG market and overall understanding of wider relationship fundraising audiences and methodologies, and all legal and regulatory issues surrounding corporate/charity partnerships

-Experience of having secured a variety of corporate partnerships such as philanthropic, commercial (brand collaborations - CRM's, sponsorship, use of IP etc), engagement, strategic.

-Ability to influence and persuade in a medium/large complex organisation

-Experience of coaching or line managing colleagues to succeed

[INFO ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on Friday 30th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 16th May onwards.

Interviews will be held week commencing 2nd June.

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