Supporter marketing manager jobs

Location: Flexible, but must work from London office at least once a week and be available as required for in person meetings with agencies and others.

About the role:

We are recruiting a Marketing and Brand Manager to be responsible for the organisations central marketing function, and lead on brand guardianship and development. The marketing team sits within the external relations division, responsible for the positioning, profile and reputation of Frontline, and for inspiring support for the charity and participation in our programmes. The marketing team leads on building brand awareness and promotion of the organisation’s programmes, fundraising and event

A little bit about you:

This exciting role will suit an experienced marketing and brand specialist, keen to make their mark on a growing and dynamic charity. The successful candidate will demonstrate significant experience in brand management and positioning, as well as executing and evaluating successful marketing and brand strategies.

Our commitment:

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater ethnic minority representation in our senior roles. We know the value ethnic minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you by emailing our People team, the email address is on the link to this job advert.

Please email our People team if you would like us to send you the job pack in a different file format.

We only accept applications through our non-biased recruitment website, Pinpoint.

Supporter Marketing Officer

Contract: Permanent

Hours: 35 per week

Location: London (and hybrid/remote)

Salary: £31,378 per annum with progression scale up to £36,399 pa (inclusive of London weighting)

Closing date: 30 August 2022

Expected date of interviews: 5-6 September via Zoom

Job ref: VA554

Are you passionate about connecting supporters to the real difference they make?

Do you want to work in an enthusiastic and driven team, fundraising to support people who have survived torture?

Do you believe in standing up for human rights alongside torture survivors?

Freedom from Torture is looking for a Supporter Marketing Officer to join our new, award-winning, supporter focused Supporter Fundraising Team. You will be working with the Supporter Acquisition Officer and Supporter Marketing Assistant, managed by the Supporter Marketing Manager to develop a busy programme of fundraising appeals, newsletters and campaigns.

You’ll develop and roll out our fundraising appeals and campaigns across a variety of media with a big focus on our regular print campaigns and newsletters, but working closely with the digital team to run the campaigns across digital streams too. You will also work collaboratively with the Supporter Acquisition Officer and receive marketing and admin support from the Supporter Marketing Assistant. This role involves working with Freedom from Torture service users to gather their stories and show supporters the true impact of their donations on people’s lives every day. We need someone who loves copy-writing and creative fundraising, as we place survivor empowerment and movement building at the heart of our strategy.

This is a key creative fundraising role in the team where you’ll be working directly with service users to interview, write and plan your own content for warm newsletters as well as develop creative fundraising appeals with an agency, telemarketing and online campaigns. With a new campaign live almost every month, it’s a busy and fulfilling role working with a database of well-established warm supporters. This role requires great people skills as you will be working with lots of people across our five centres as well as great analytical skills to interpret data to tell us what’s working, run tests, and make strategic decisions (with support from the team.)

In this role you’ll also get the opportunity to develop acquisition knowledge as we spread projects across the team, giving everyone the opportunity for continual personal development and acquiring new skills.

If you love fundraising and you’re passionate about helping refugees who have survived torture then we would love to hear from you.

The role

· Fundraising and copywriting:writing donor development newsletters, thank you letters and other ad-hoc campaigns, often working directly with torture survivors to record and communicating their personal experiences, sharing stories from people who have overcome incredible hardships.

· Running and developing full warm retention programme of supporter marketing activity, including warm appeals, newsletters, raffles, committed giving campaigns, telemarketing, and gift aid campaigns. Keeping schedules on track and working very closely with the digital team.

· Managing and developing creative campaigns: daily autonomous management of external agencies and projects. As well as managing multiple projects, you will work with the Supporter Marketing Manager to make strategic creative decisions based on data and insights collated from campaign evaluation.

About you

· Highly proficient use of business IT systems including Excel, Word, PowerPoint and databases.

· You must have great literacy and numerously skills and the ability to interpret large sets of data, spot trends and make adjustment to reflect insights.

· You will have excellent attention to detail with good copy writing skills and an eye for design and a high level of written and verbal communication skills.

· It’s essential that you are able to prioritise and manage a busy workload managing projects from start to finish within given budgets and work to tight deadlines.

· You must have experience of working with a range of Direct Mail, telemarketing and email marketing techniques.

· Experience interviewing and working with many different people and ability to adhere to a clear consent process when recording and sharing their personal stories

Big Pluses

· Proven track record of working in a direct marketing team preferably in the charity sector.

· Experience of database targeting, segmentation, testing and response analysis.

· Lived experience of torture.

· Knowledge of GDPR and supporter data compliance

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution and 1% employee contribution.

To view the Job Description and Person Specification, please click the link provided.

Freedom from Torture is an equal opportunity employer! People from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.​

We campaign for positive change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

FUNDRAISING DEPARTMENT

The Fundraising Department generates all UK income for MSF field operations globally and is solely responsible for covering MSF’s operating costs in the UK. The Fundraising department contains the Campaigns, Major Gifts, Community and Events and the Supporter Care teams. Along with the Digital team they delivered an income of £63.4 million in 2021.

The Campaigns team is headed by the Campaigns Manager. This team is responsible for recruiting and developing our support from private individuals, raising just short of 80% of MSF UK’s total income in 2021.

The Campaigns team actively raises funds from the public, recruiting and maintaining this support through direct marketing campaigns, created in partnership with professional agencies. The Campaigns team works very closely with the Communications and Digital teams.

Our goal is to build loyalty by bringing supporters closer to the people that MSF assists, and the medical action that private donations make possible. MSF UK prides itself on the accessibility of the Fundraising team to our supporters and the provision of excellent supporter care; this is central to the philosophy of the team.

JOB PURPOSE

To manage MSF’s supporter development programme, overseeing all communications to warm donors, focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.

To work alongside the FCM to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF.

Work alongside the Stewardship Officer (SO) to implement and improve MSF’s stewardship programme, increasing donor engagement and loyalty from those giving under £10k across multiple channels.

Essential knowledge, skills and expertise:

• Significant experience working in the UK charity marketing sector, in a fundraising capacity, and/or direct marketing with responsibility for customer relationship management.
• Significant experience managing direct marketing mailings from concept, planning, design, print, production and postage.
• Excellent project management skills and proven track record of running projects across teams
• Excellent planning skills with a proven ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
• Creative, innovative and analytical skills with an ability to think laterally in order to identify and respond quickly to new opportunities.
• Good interpersonal and negotiating skills with an ability to build relationships with supporters and external suppliers.
• Excellent and engaging written and oral communication skills.
• Accuracy combined with an attention to detail.
• Proven ability to work independently within a team environment.
• Good level of analytical and written skills, and technical skills
• Fluency in written and spoken English
• Ability to travel domestically and internationally including to MSF field projects
• Commitment to the aims and values of Médecins Sans Frontières
• Experience in data segmentation and donor journey mapping

Candidates must have the right to work in the UK.

MSF UK/IE is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date:

31 August 2022, 11.59pm (BST)

This is a new role in the Hospice, brought in to ensure we are continuing to build and grow on the work we already do, putting our supporters at the heart of everything we do in the fundraising team.

You will be our supporters champion, constantly asking and reviewing what we do and how we work from the supporter's point of view, and ensuring that however someone chooses to give, they are given a consistent and high-level experience, and are communicated with in future in a way that inspires them to give in a multitude of ways.

You will be managing the supporter care team (6 direct line reports) who’s roles are divided between data entry and efficient processing and direct supporter contact and you will be responsible for the line management and development of your team.

We’re looking for someone who has a unique blend of skills, being able to review processes and ways of working to find more efficient ways of doing things, coupled with being person-centric and able to provide very high levels of supporter care and communication.

Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be undertaken as part of our pre-employment screening for the successful candidate.

About us 

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Now is an exciting time to join the Supporter Data team at Crisis, we have two fixed term posts to fill through staff departures and additional resource requirements due to development projects and the hunger to improve supporter journeys across the organisation.  We are currently implementing FastStats to be used as our selections tool and we are in the process of improving the selections request process across Crisis by creating a single request portal in JIRA to improve resource/planning visibility and processes.  Additionally, we are involved in the procurement of a new CRM to replace our current platform which will provide a lot more development opportunities as this project unfolds.

Contract: Fixed term until June 2023

Location: Office is based in London, working from home is an option in line with Crisis’ homeworking policy - minimum of one day a week in the office

​​​​​​​About the role

As Supporter Data Executive, you will be responsible for providing data selections, large and small for a range of communications requested across the fundraising department through various channels and work alongside all the stakeholders within each project to get a fuller understanding of the whole process.

You will support our coordinators in keeping the CRM updated with any amendments identified through the data selection process and keeping process documentation updated to help share knowledge between the team.

About you

To be successful in this role you will have/be –

1. Marketing selections experience: You need to have worked on selections for marketing purposes and have experience of using Raisers Edge 7 and desirably FastStats, although not required as training will be given. 
2. An excellent communicator and relationship builder: You are confident in building strong working relationships with internal and external stakeholders to help explain data requirements and processes.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 21st August (at 23:59)

Interviews will be held on 30th and 31st August

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Job Title: Marketing Manager

Salary:  £36,964, rising to £38,073 per annum from September 2022.

Hours: 37 hours per week

Location: Home/London office/Lingfield campus (mainly based from home with travel once a week (on average) to London/Lingfield.

Closing date: 19th August 2022

About us

Epilepsy in childhood can be frightening, isolating and is often misunderstood. We stand up for children and young people with epilepsy. We’re here for them. We campaign for children’s rights. We provide innovative tools, information, and practical support for living everyday life. We coordinate world renowned research into the causes and treatments of epilepsy and deliver cutting edge health services.

About the role

The Communications team are going through an exciting phase of change and growth. We are looking for candidates who think both creatively and analytically and can navigate their way through ambiguity, focused on the vision, with understanding and clarity.

This year we are updating our brand, delivering our marketing programme and launching a new website.

This role is to deliver key projects to support the delivery of the updated brand and the website project, plus oversee the management and delivery of the marketing calendar.

• Development and delivery of brand film
• Development and delivery of a bank of real-life stories, via multimedia, plus supporting processes and tool kit for ongoing management.
• Management of a film promoting the new diagnostic suite.
• Management of the marketing calendar plus support for the delivery of key campaigns featured: #OnTopOfEpilepsy, National Epilepsy Week, Inclusion in Education.

About you

What you'll bring experience and expertise in:

• Telling compelling stories and bringing them to life via a range of media and relevant to the platform they are published on.
• Developing multimedia content for campaign and content strategies.
• Processes and tool kits for management of GDPR compliant real-life stories.
• Developing and delivering successful integrated marketing plans and user journeys.
• Project management experience and skill

What we can offer you

• 27 days annual leave plus 8 days Bank Holidays (pro rata if part time)
• Access to coworking space WeWork in London Bridge with onsite coffee, bike access and events
• Flexible and home working opportunities
• Occupational pension scheme
• Health Insurance Plans (Optional)
• Eyecare Vouchers
• Gym membership options (on and off-site)
• Perkbox, giving you access to nationwide discounts and benefits
• Opportunities for career progression

We are committed to safeguarding and promoting the welfare of children and young people. An enhanced Disclosure and Barring Service check will be required.

Young Epilepsy and St Piers are proud to be equal opportunities employers with culturally diverse teams. As such, applications from people of all genders, races, religions, disabilities and sexual orientations are welcome.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Marketing Executive.

In this role, you will support our multi-disciplinary Marketing team in delivering marketing campaigns across a range of channels. You will work on a variety of marketing projects including delivering creative materials, briefs, and delivering and monitoring campaigns. You’ll provide the administrative support, processes, information, and materials needed to achieve the teams' objectives.

You’ll have some applied knowledge of core marketing practices such as: digital media channels, content development, media planning, supporter journey development, and testing and measurement. You’ll also be an effective and adaptable communicator.

Closing date: 5pm, 19 August 2022.

Interview date: 06 September 2022 via video conferencing (MS Teams).

In return, we offer:

• excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
• outstanding training and learning opportunities and the support to flourish in your role
• impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
• an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
• the opportunity to work in a leading children’s organisation making a difference to children around the world

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Marketing Manager

Be there when it matters

This is a fantastic opportunity to work on the creative design, planning, delivery and reporting of Sue Ryder’s fundraising, retail and volunteering marketing activity and campaigns. You will be reporting into the Senior Marketing Manager, whilst working closely with the Marketing Manager and Senior Marketing Officer also in the team.

About You

You will need demonstrable experience of project managing and delivering marketing campaigns. You will be ambitious and able to work at pace, managing and motivating key internal and external stakeholders. You need to have proven experience and a passion for charity marketing and delivery of fundraising, volunteering and retail campaigns. Keen attention to detail and excellent project management skills are essential.

Key Responsibilities:

• Support Sue Ryder’s income generation, retail and volunteering strategies through professional marketing activity and advice.
• Advise teams and help them to develop their understanding of which marketing tools are the most appropriate to help achieve their objectives.
• Support the Fundraising, Retail and Volunteering Teams in delivering large and smaller scale marketing campaigns on time and within budget.
• Build strong, internal relationships with all teams across Sue Ryder to ensure marketing activity is considered well in advance, as part of an integrated communications plan.
• Digital first approach - work closely with internal teams to ensure all campaigns and activity have a digital first approach, testing and optimising campaigns to achieve the best results.
• Help ensure all fundraising, volunteering and retail marketing materials remain up to date and new materials are added and updated as necessary.
• Act as a brand motivator and guardian, ensuring effective messaging and activities are integrated across all communications.
• Continuously increase sector and professional marketing knowledge and feed in to marketing activity.
• To keep up to date on the latest digital fundraising and retail initiatives
• To keep well informed of all Sue Ryder activity.
• To understand and adhere to the values and objectives of Sue Ryder.
• Contributed to team meetings and organisational priorities.

Competitive Benefits Package

• 25 days holiday rising to 30 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
• Staff discount with thousands of retailers
• Refer a friend scheme - £250
• Enhanced maternity, paternity and adoption pay
• Staff discount of 10% on new goods online
• and lots more. Please visit our careers website for the full list.

Interview date: TBC

If you want more than just a job, we want you.

Join the team and be there when it matters.

Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness, the loss of a loved one or a neurological condition – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.

We reserve the right to close this advertisement at any point prior to the stated closing date.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Marketing Executive.

In this role, you will support our multi-disciplinary Marketing team in delivering marketing campaigns across a range of channels. You will work on a variety of marketing projects including delivering creative materials, briefs, and delivering and monitoring campaigns. You’ll provide the administrative support, processes, information, and materials needed to achieve the teams' objectives.

You’ll have some applied knowledge of core marketing practices such as: digital media channels, content development, media planning, supporter journey development, and testing and measurement. You’ll also be an effective and adaptable communicator.

Closing date: 5pm, 19 August 2022.

Interview date: 06 September 2022 via video conferencing (MS Teams)

In return, we offer:

• excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
• outstanding training and learning opportunities and the support to flourish in your role
• impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
• an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
• the opportunity to work in a leading children’s organisation making a difference to children around the world

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Job Title: Marketing Executive – Maternity Cover to 7 March 2023  (Start as soon as possible)

Department: Fundraising and Communications  

Reports to: Marketing and Communications Manager  

Nature: 27 hours a week minimum (may consider more)  

Salary: £24k pro rata (depending on skills and experience).  

Location: Hybrid working – mainly home with occasional work in Peterborough (HQ)  

Purpose of job  

To support Shine in the development and delivery of campaigns which inspire and engage members, stakeholders and supporters.  You will maintain the integrity of the Shine brand through close adherence to our corporate style guide and enhance our reputation as an industry leader through the creation of content which will position Shine as the ‘go to’ source of information for people living with Spina Bifida and Hydrocephalus.  

Duties & Key Responsibilities  

Marketing and Campaigns  

Support Shine to deliver its corporate objectives by:  

• Developing and delivering impactful multi-channel marketing campaigns  

• Writing engaging copy for materials, adverts, web pages etc  

• Creating on-brand graphics and media to amplify content and messaging  

• Producing and distributing regular and campaign-specific email bulletins  

• Demonstrating impact through evaluation, reporting and analysis  

• Identifying new marketing opportunities and keeping up to date with emerging channels, trends and technologies.  

• Liaising with partners and external suppliers.  

Social Media  

Help deliver Shine’s digital strategy, grow our audience and increase online engagement by:  

• Leading on generation of content across Shine’s social media channels  

• Creating branded multimedia content incl. graphics, video, imagery  

• Assisting with social media monitoring and analysis  

• Building and maintaining internal relationships to ensure content accurately reflects all aspects of the charities work  

• Support and advise staff use of social media across the organisation   

Website management  

Ensure website content is accurate and up-to-date by:  

• Creating and maintaining webpages using a content management system  

• Writing and editing engaging website content  

• Managing expiring pages, reviewing content and repairing broken links.  

• Image editing to ensure visuals are on brand and compatible with website standards  

Other  

• Providing first response for press and media enquiries  

• Interviewing members and supporters to develop success stories and case studies  

• Creating and evaluating user surveys  

• Manage additional online initiatives such as Shine Heritage Library  

• Any other duties as required for the role   

Person Specification  

Experience:   

• At least two years' experience in a similar role  

• Use of Photoshop or InDesign to create branded content for print and digital  

• Use of Hootsuite or similar social media management tools  

• Experience of using a website Content Management System is desirable, but not essential  

• Experience of email marketing software such as Mailchimp is desirable, but not essential  

Skills  

• Ability to develop creative campaigns, plans, and successfully engage colleagues in your vision  

• Ability to prioritise, manage and coordinate workload to meet strict deadlines  

• High quality written skills, and the versatility to adapt to different audiences  

• Engaging verbal communicator  

• Able to obtain, analyse and present information  

• Excellent interpersonal skills  

• Knowledge of and adherence to brand guidelines  

• Able to work independently and as part of a team  

• Able to use Microsoft Office and or G Suite programmes to a high standard  

• Creative thinker able to drive and deliver new ideas  

• Ability to problem solve  

Personal Qualities  

Understanding the issues involved in messaging and promoting the interests of vulnerable and disabled groups  

• Commit to Shine’s mission and priorities, and act with those in mind at all times  

• A strong commitment to work within the charity sector and to ‘make a difference’  

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

Apply 

To apply, please submit your CV and supporting statement which should outline your interest and explain how you meet the role criteria. 

Closing date: Friday 19th August 2022 

Interviews (by Zoom): week commencing 29th August 2022 

We will be reviewing candidates on a weekly basis, and we reserve the right to interview early if suitable candidates have applied, therefore, please get your application in early. 

Do you want to play a pivotal role in the next phase of Middlesex University's development, supporting the launch of its new global 'Knowledge into Action' 2031 strategy and its ambition to deliver sector leading content and engagement across all channels? 

Our Marketing teamwork across internal and external audiences with a particular focus on prospective student recruitment. Our team of Marketing Officers have the aim of bringing our course portfolio to life across all marketing channels through developing a deep understanding of a specific faculty, its departments, staff and students and translating this into engaging content which builds reputation and enthuses prospective students to study with us. 

You will have the opportunity to design and deliver subject-level activities with a focus on immersive, engaging, and bespoke projects and initiatives, leading to increased student recruitment and awareness. Our team embraces innovation, with a lookout on increasing potential of physical, virtual and hybrid models of delivery across our marketing practice, you will be part of a truly experiential team. They work extensively with internal stakeholders to bring together expertise on channels and communication of what’s great about us with product and sector expertise, and with external stakeholders to ensure we maximise our awareness and reach. 

Currently, we have a vacancy which will specialise in recruitment to the Faculty of Science and Technology, however Marketing Officers are expected to support across all areas of the marketing portfolio where required. 

To succeed in the role of Marketing Officer, you'll have the ability to get under the skin of our courses and why students succeed with us. You’ll be an exceptional communicator and have strong copywriting skills. You’ll also be highly organised and able to balance multiple projects and a great team player, being able to liaise with a wide range of stakeholders at all levels of the University. You’ll utilise skills in understanding data analysis to understand what is working well across your marketing activities, and where trends show us that we would benefit from refining what we do. 

This opportunity would fit a highly motivated individual, who is on a look out progress their career in a creative and product marketing-focused role. 

In return, Middlesex will offer you an opportunity to develop a broad range of marketing skills and gain exposure to exciting teaching, research and engagement work whilst also leading on projects which will strongly support innovation in education marketing. You will be part of Middlesex University's strong community of professionals, who you will both help guide and will learn from. 

Middlesex University has established a wholly owned subsidiary, MU Services Limited, to provide professional services to the University. Staff of MU Services Limited will work alongside Middlesex University staff and will be employed by MU Services Limited. 

All University policies and procedures and the University Professional Services Staff Handbook will apply to MU Services Limited staff during their employment, unless where expressly stated otherwise. Middlesex is home to a diverse community of professionals. We are a member of Athena SWAN a gender-based charter, the Race Equality Charter, Stonewall Workplace Equality Index and Disability Confident. We have also made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the role profile. 

Closing Date: 26 August 2022

Interview Date: TBC

The Royal Air Force Benevolent Fund is the leading welfare charity supporting current and former members of the RAF, their partners and families, providing practical, emotional and financial support, whenever they need us. 

This is a new and vital role in the dynamic fundraising team based in London. It has been created to support the new fundraising strategy object to double the number of supporters the Fund has. The postholder will have an opportunity to make a significant contribution to the Fund’s long-term income. 

You will work as part of the Individual Giving team and maximise fundraising income and supporter relationships generated through both offline and digital activity. The postholder will take the lead on scoping, proposing and implementing multi-channel supporter recruitment campaigns with the right message to the right people at the right time.

You will have proven experience in managing supporter recruitment campaigns across a broad number of channels as well as setting and managing budgets and meeting KPIs. With experience of fundraising databases, creating supporter journeys and briefing and working with external agencies.

You will also have excellent communication and interpersonal skills and show initiative, flair and enthusiasm for the work of the RAF Benevolent Fund.

A detailed job profile is available below and on the Fund’s website. For an informal discussion about the role please contact Zara Lewis, Direct Marketing Manager.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Elizabeth Haigh, HR Advisor, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email.

The closing date for applications is Wednesday 17th August at 5.00pm. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 10810090).

Job description

Have you got a passion for justice and a flair for creative communication?

We are looking for a highly articulate and driven communications specialist who can bring their expertise and imagination to a vital cause.

Working in a small, energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. This is a fantastic opportunity for someone to have a real impact on all of our communications and marketing.

You will relish the challenge of developing propositions that tell meaningful stories of the difference that good free legal support can make. 

Flexible working hours/days are available to fit around childcare or other needs, including some homeworking. 

About Us

London Legal Support Trust’s core aim is to ensure free legal advice providers in London and the South East continue to exist so that they can provide vital and life-changing legal advice to people who otherwise would not afford to access or defend their rights.

Access to justice is a fundamental right. Without it, people are at risk in almost every aspect of their lives, from employment to housing and everything in between. We exist to ensure that everyone has access to appropriate legal support when they most need it – and that lack of financial means is not a barrier. 

Our partners, the legal advice centres, provide services to help thousands of people every year to access justice and have their voices heard.   

- We support law centres and other legal advice agencies in London and the Home Counties by providing them with grant funding alongside other forms of support.

- We offer our knowledge and experience in the sector to help the agencies become more sustainable.

- We also work in partnership with other grant-making bodies. During COVID 19, we have been working with over 60 funders through London Emergency Response to get vital funds out to the charities and civil society organisations to help people that face challenges such as lack of food, isolation, debt, homelessness, domestic violence and mental health.

We raise funds for all of this work predominantly through mass participation fundraising events, most notably the London Legal Walk, which is the biggest event fundraiser in the legal calendar.

About the role

We are recruiting a Communications and Marketing Manager to develop and implement the charity’s communications strategy. 

The post will work closely with senior staff to manage internal and external communications and marketing campaigns to raise the profile of the charity, our events and our giving campaigns to engage new audiences and existing stakeholders.

This is an exciting time to join the team as we have recently invested in diversifying our fundraising, and we know that to be successful, we must raise our profile in the legal community and beyond.

Visitor Experience Manager – Leighton Moss (Fixed-Term)
Reference: AUG20226941
Location: Carnforth
Salary: £23,939 - £26,558 Per Annum
Duration: Fixed Term for 12 months covering a secondment
Hours: Full Time

This is a great opportunity to join the Leighton Moss team – a development opportunity, and/or chance to experience working at a different reserve. This is a full-time, fixed-term contract for 12 months.

Leighton Moss is a flagship RSPB reserve, attracting around 100’000 visitor a year. The site is located in Arnside and Silverdale Area of Outstanding Natural Beauty on the Lancashire/Cumbria border. The reserve is a wetland, home to some fantastic wildlife including marsh harriers, bittern, and otters amongst many other things.

Benefits:

-    Opportunity to join a great team which is making a real difference and inspiring people to save nature;
-    Flexi-time and time off in lieu
-    34 days’ annual leave (including 8 bank holidays (pro-rata));
-    An annual volunteer day either with the RSPB or another charity of your choosing;
-    4 week paid sabbatical for every 5 years of service
-    20% Discount at all RSPB retail outlets
-    Cycle to work scheme.
-    Free access to the RSPB Worker Assistant Programme
- Pension
- Life Assurance
- 26 days Annual Leave (pro-rata)

What’s the role about?

You’ll be a key part of the Leighton Moss visitor operation, leading, inspiring and supporting staff and volunteers to ensure the visitor experience is excellent.

You’ll be responsible for leading and delivering a high quality and on-brand visitor experience offer, which includes:
o    events and activities programme
o    interpretation and signage
o    volunteer recruitment and management
o    promotion and marketing of reserve, including social media

You’ll lead the Learning on Reserves team, working with the Visitor Operations Manager to ensure we deliver a coherent visitor offer, meeting reserve KPIs for events income, footfall, quality standards and communications. You’ll contribute to the leadership, planning and efficient day to day running of the visitor operation to ensure a coherent offer is delivered across the whole reserve.

Previous experience in the above is desirable, but we are happy to consider candidates looking for a development opportunity who may be looking to take on more responsibility.

Essential skills, knowledge and experience:

•    Computer literate, including experience of using social media (Facebook and Twitter)
•    Excellent verbal and written communication skills
•    Problem solving skills and ability to work on own initiative
•    A natural leader who can motivate and inspire people at all levels
•    Ability to manage and respond to customer needs and feedback
•    Ability to maximise opportunities for visitor engagement and income generation

Desirable skills, knowledge and experience:

•    Working knowledge of running events and activities
•    Experience of managing and delivering targets and KPIs
•    Experience of analysing and interpreting data in a visitor experience environment
•    Experience of managing a team of staff and/or volunteers
•    Experience of managing a successful visitor project or visitor attraction
•    Experience of planning and delivering a high quality visitor offer
•    Knowledge of health and safety in the workplace

Additional Information:

The visitor centre is open from 9.30am to 5pm, and is open 7 days a week. It is expected that the Visitor Experience Manager would be present on site for at least 50% of weekends.

The reserve closes on Christmas Day but is open throughout the rest of the year including bank holidays.

This role will require the completion of a safeguarding level 2 certificate in addition to the standard pre-employment checks.

Closing Date: 23:59, Fri, 2nd Sep 2022
We are looking to conduct interviews for this position in the week commencing 12th September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.