366 Supporter marketing manager jobs

Community and Events Manager  

 Full time - 35 hours per week

 Location – Hybrid Working with a minimum of one day a week working from Head Office in London

Join our friendly team

We have an exciting opportunity for a Community and Events Manager to join our Fundraising team. This is a fantastic role for an experienced fundraiser who is passionate about developing supporter-led fundraising, delivering exceptional events and building meaningful relationships that help families stay together when they need it most.

Our charity

The Sick Children's Trust is the charity that provides a welcoming 'Home from Home' where families with a sick child in hospital can stay. But we're more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.

Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,200 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child's side and have one less thing to worry about.

The Role

This is a varied and rewarding fundraising management role, focused on developing and delivering an ambitious community and events fundraising programme that generates sustainable income, increases awareness of our work and builds long-term supporter relationships.

You will lead the development of community fundraising across the UK, supporting and inspiring individuals, families, schools, community groups, volunteers and local businesses to raise funds for the charity. At the same time, you will manage a portfolio of challenge and special events, ensuring excellent supporter experiences and strong financial returns.

You will oversee key events including our Carol Service, Supper Club and Golf Day, while also growing participation in challenge events such as the London Marathon, half marathons, walks, cycling events and other fundraising activities. You will identify new opportunities for growth, diversification and supporter acquisition across both community and events fundraising.

Working collaboratively with colleagues across Fundraising, Communications and Marketing, House Teams and external partners, you will help maximise fundraising income, increase engagement and ensure our supporters receive outstanding stewardship.

You will also lead and develop a small fundraising team, creating a collaborative and high-performing culture while supporting individuals to achieve their objectives and develop their skills.

This role requires a proactive and ambitious fundraiser with strong leadership, relationship-building and project management skills, together with the ability to manage multiple priorities and drive income growth.

About you

We're looking for someone who is passionate about community and events fundraising and motivated by creating meaningful opportunities for people to support our work.

You will have a proven track record in community fundraising, events fundraising or a related supporter-led income stream, with experience of building strong relationships and engaging supporters from a wide range of backgrounds.

You will be an excellent communicator and collaborator, equally comfortable inspiring volunteers, supporting families who want to fundraise, representing the charity at events, or working with colleagues to develop new campaigns and initiatives.

You will have experience of leading and developing people, managing projects and budgets, and balancing multiple priorities while maintaining excellent attention to detail.

Ultimately, this is a great role for someone who enjoys leading from the front, building relationships and developing innovative fundraising activities that make a real difference to families with seriously ill children.

This is a great opportunity, and we are reviewing applications as we receive them, so early application is advised.

The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we'd love to hear from you.

To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.

Closing date: 28 August 2026

Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.

For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.

Do you want to make a difference and help us achieve our vision?

The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.

Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.

As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.

Main Responsibilities

• Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
• Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
• Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
• Work collaboratively across teams to ensure consistent messaging and strong brand use.
• This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.

Knowledge & Experience

• Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
• Experience of product development for fundraising.
• Strong understanding of digital marketing, analytics, and audience-focused content creation.
• Experience delivering integrated campaigns that drive awareness and engagement.
• Knowledge of brand development and how to maintain consistent messaging across channels.

Personal Attributes & Key Competencies

• Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
• Creative thinker with a strategic mindset and strong problem‑solving abilities.
• Organised and proactive, able to manage multiple projects and deadlines.
• Collaborative, with the ability to work confidently across teams and build strong relationships.
• Data‑informed, comfortable using insight to shape decisions and improve performance.
• Calm under pressure, with a positive, solutions‑focused approach.
• Commitment to diversity and anti-oppressive practice in all areas of work.
• Self-motivation, able to prioritise workload and operate without close guidance from a manager.
• A high degree of tact and diplomacy.

Position: Marketing Manager

Responsible to: Head of Communications and Marketing

Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).

Hours: 37.5 hours per week, Monday - Friday.

Salary: £38,110 - £42,230 per annum, dependent on skills and experience.

Annual Leave and Benefits: 

• 28 days paid annual leave plus statutory bank holidays
• The option to buy and sell annual leave
• Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
• Life Cover for all employees
• Pension scheme
• Employee Assistance Program
• Blue Light Card

Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.

For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.

Do you want to make a difference and help us achieve our vision?

The Regional Fundraising Manager (National Programme Development) will lead the creation, development and delivery of Camphill Village Trust’s community fundraising programme.

You will establish community fundraising as a sustainable and growing income stream across the trust by creating a framework that can be scaled across Camphill Village Trust nationally.

This role combines strategic planning, relationship building, and programme development but also encompasses hands-on delivery across our northern communities. You will play a key role in raising awareness of Camphill Village Trust, strengthening community connections and creating opportunities for supporters to help more people with learning disabilities and autism live extraordinary lives.

Main Responsibilities:

• Create and deliver a community fundraising strategy that lays the foundations for long-term national growth.
• Develop and manage the community fundraising budget and forecasting processes.
• Design and launch engaging fundraising products including DIY fundraising, challenge events, in-house events, schools, community groups and local organisations.
• Create fundraising resources, toolkits and supporter materials that make it easy for people to get involved.
• Establish KPIs, reporting frameworks and performance measures to track success and inform future growth.
• Build strong relationships with supporters, volunteers, schools, community groups and local businesses.
• Identify regional corporate fundraising opportunities and partnerships and work with the Philanthropy Manager to develop these relationships.
• Work closely with Marketing and Communications colleagues to raise awareness of fundraising opportunities and campaigns.
• Act as a key link between fundraising and operational teams across Camphill Village Trust.
• Spend time within communities, building relationships with people we support, staff and families.
• Identify compelling fundraising stories and case studies.
• Support the involvement of people we support in fundraising activities where appropriate.
• Support fundraising volunteers and ambassadors.
• Line manage and develop the Regional Fundraising team – Initially 1 x Regional Fundraising Officer (Central/South) with a view to future expansion. 
• Work collaboratively with colleagues across Supporter Care, Individual Giving, Philanthropy, Legacy and In-Memory fundraising.
• Ensure fundraising activity is delivered in line with relevant regulations, policies and best practice.

Knowledge & Experience:

Essential:

• At least three years' experience in community fundraising, supporter engagement or a related fundraising role.
• Experience developing and delivering fundraising campaigns, activities or products.
• Previous experience of developing fundraising strategy.
• Ability to build relationships with supporters, volunteers, community groups and local organisations.
• Experience using CRM systems and fundraising data.
• Experience recruiting, managing and developing staff.
• Experience setting KPIs, monitoring performance and reporting outcomes.
• Strong written and verbal communication skills.
• Ability to work collaboratively across teams and departments.
• Full UK driving licence and access to your own vehicle.

Personal Attributes & Key Competencies:

• Strategic and commercially aware
• Entrepreneurial and comfortable with ambiguity
• Outstanding relationship builder and networker
• Creative and innovative thinker
• Strong project and programme management skills
• Confident communicator and influencer
• Collaborative and supportive leader
• Organised and able to manage multiple priorities
• Data-informed and results focused
• Resilient, adaptable and self-motivated

Location & Travel:

Hybrid.

This is a hybrid role with a minimum of two days per week based within Camphill Village Trust communities.

We are looking for someone who enjoys being out in the community. This is not a desk-based fundraising role. You will spend significant time building relationships, identifying opportunities, meeting supporters and representing Camphill Village Trust across the region.

The successful candidate should live within reasonable commuting distance of our three communities in the north-east (based in North Yorkshire and Middlesbrough). Regular travel across the region and occasional travel to other Trust communities will be required, along with some overnight stays, evening and weekend work.

Annual Leave and Benefits: 

• 28 days paid annual leave plus statutory bank holidays
• The option to buy and sell annual leave
• Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
• Life Cover for all employees
• Pension scheme
• Employee Assistance Program
• Blue Light Card

Are you a digital marketing professional who loves dogs?
We’re looking for a Digital Advertising Officer to deliver paid digital marketing campaigns, helping spread the word about Dogs Trust.

What does this role do?
As Digital Advertising Officer, you will:

• manage campaigns throughout the full lifecycle, from briefing with our media agency, to building and developing creative assets and copy, with a particular focus on paid social campaigns on Meta Ads and Google Ads,
• optimise and test campaigns, using platform data and Google Analytics 4 (GA4) to track KPIs, interpret performance, and provide actionable, data-driven recommendations to maximise impact,
• work closely with stakeholders across the charity to ensure campaigns are optimised, and all content reaches the appropriate audience.

This role is a fixed term contract until 31st December 2026. Interviews for this role are provisionally scheduled for week commencing 25th to 29th September 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some experience of working with paid digital advertising campaigns, specifically Meta Ads and Google Ads, underpinned by a strong understanding of pay-per-click advertising and paid social. You’ll also have strong analytics skills, with the ability to interpret data and make decisions accordingly. You’ll need effective time management and prioritisation skills, as this role often juggles multiple, competing priorities. Creative copywriting skills are essential, as well as a passion for Dogs Trust and the work we do.

What does this team do?
The Digital Team is responsible for developing and maintaining Dogs Trust's digital presence, including its website and other online platforms and services. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.

The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The UK programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.

Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving. 

Reporting to and working closely with the Director of UK Fundraising, you will manage a portfolio of donors and prospects, with significant opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. This will be a hands-on, relationship-led role focused on building meaningful engagement and delivering long-term income growth.

This role offers an ambitious, skilled relationship developer the opportunity to build and grow Smile Train UK's major donor programme as part of its new five-year strategy, with strong organisational investment in philanthropy.

Working closely with a highly experienced and collaborative Director of UK Fundraising and broader fundraising team, you will contribute to developing ways of working, testing engagement strategies, tailoring the compelling case for support and working closely with colleagues in the UK and globally.

As Philanthropy Manager, you will:

• Manage and develop a portfolio of c.120–150 donors and prospects, primarily giving at mid-value level (up to c.£5k) with significant headroom for growth
• Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
• Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
• Develop and deliver individual engagement plans to retain and upgrade donors over time
• Prepare high-quality proposals, reports and communications to support donor engagement
• Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
• Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
• Contribute to events, donor visits and wider engagement activity
• Maintain accurate records and support effective pipeline and performance management

Essential skills and experience:

• Experience of relationship fundraising, with exposure to major donors or mid-value giving. Other relationship-driven fundraising experience will be considered, for instance with trusts and foundations or corporate partnerships, where you can evidence income generation via relationship-building with HNWIs or purse-string holders.
• A track record of generating substantial income and securing 5-figure or higher gifts
• Confidence in managing a portfolio and delivering personalised donor engagement
• Strong written and verbal communication skills, including the ability to develop compelling proposals
• A proactive, organised and hands-on approach, with the ability to manage multiple priorities
• The ability to work both independently and collaboratively within a team

Desirable:

• Experience of working within a developing or growing high-value fundraising programme
• Exposure to international development, global health or a similarly mission-led environment
• Knowledge and use of Salesforce CRM
• Experience working within a global or matrix organisation

Smile Train UK offer an excellent employee benefits package, which includes:

• 28 days annual leave plus bank holidays
• Private Medical Insurance
• Life Assurance
• Income Protection
• Up to 7 days paid sick leave per year
• “Sunshine Fridays” early Friday finish across summer months

The Marketing Content Executive is responsible for creating engaging, audience-focused content that supports fundraising, supporter engagement and brand objectives across digital and offline channels. The role plays a key part in bringing MAF's mission and impact to life through compelling storytelling, effective marketing copywriting and content that inspires supporters to engage, give and advocate. Working closely with colleagues across Marketing, Fundraising and Donor Experience, the role develops and adapts content for campaigns, supporter journeys, email communications, web pages, social media and printed materials, ensuring communications are creative, consistent and aligned with organisational priorities. The role also provides support for the development of supporter engagement activities and selected events, helping to create meaningful experiences that strengthen supporter relationships.

Salary:£32,510.27 

Location: This role will be based at our Folkestone office, operating on a hybrid working arrangement with 2 days a week in the office.

Working Hours: Office open officially from 9am to 5.30pm (Mon-Fri) and 9am-4pm on Fridays.

Closing date:7 October 2026

Responsibilities

Campaigns and content

• Write, edit and proof high-quality copy tailored to channel and audience ensuring clarity, consistency and alignment with brand tone and messaging; brief designers and videographers as needed.
• Support in the maintenance of MAFs asset register and ensure brand consistency across the relevant touchpoints.
• Support the creation of case studies and story gathering in collaboration with programme, communications and fundraising colleagues.
• Create, update and maintain copy for content across multiple marketing channels, including website pages, email communications and campaign assets.

Digital marketing and analytics

•  Set up campaign tracking (e.g. UTM parameters, QR codes, short links) and ensure accurate tagging across channels.

Supporter journeys and fundraising collaboration

• Work collaboratively with donor experience and supporter engagement colleagues to develop content that supports supporter journeys, appeals and stewardship, and improves engagement outcomes.
• Help segment audiences and tailor content to increase engagement and Donor Income – one-off, regular and monthly.
• Ensure supporter-facing content reflects organisational purpose, values and safeguarding standards.

Events

• Support the Marketing & Events Coordinator in delivering supporter and fundraising events, including assisting with event preparation, materials, creative content and on-the-day delivery.
• Contribute creative storytelling ideas and engagement concepts for supporter experiences and engagement tools, including the MAF Cube and future event activities.

 Project management and ways of working

• Champion cross-team collaboration and clear communication; develop simple checklists and templates to aid consistency.
• Maintain orderly files and version control for campaign materials and approvals.

 Brand, compliance and risk

• Uphold brand, tone of voice and accessibility standards across all outputs.
• Comply with GDPR, PECR and fundraising regulations; handle personal data securely and ethically.
• Follow organisational policies, including safeguarding, health and safety, and inclusion.

 Any other responsibilities as requested by your line manager.

This job description reflects the current requirements of the role. As duties and responsibilities change and develop, this will be reviewed and will be subject to amendment in consultation with the post-holder.

Tasks common to all staff:

1. Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer.
2. To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
3. To keep line manager informed of all relevant and timely information.
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner.
5. To abide by MAF UK’s Safeguarding and Conduct Policies, and all other organisational policies provided on the Intranet.

Terms:

• At least 36 hours with 1 hour for lunch daily unpaid per week.  Hours should be agreed with line manager according to the flexible working policy.
• Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings etc. on weekends.
• Annual leave entitlement of 22 days (158.4 hours) per year and 8 days (58.5 hours) paid public holidays per year.
• Non-contributory pension scheme (10%) salary.

Job Title: Marketing Officer

Contract: Permanent

Hours: 35 hours per week

Salary: £35,000 per annum

Location – London (Hybrid)

About Coram

Coram is the first and longest serving children’s charity in the UK. Established as the Foundling Hospital in 1739, today we are a vibrant charity group of specialist organisations – the Coram Group – supporting hundreds of thousands of children, young people and families every year.

We do this by championing children's rights and wellbeing and making their lives better every day through our range of services. These include reading support and life skills education in schools for 300,000 children, adoption services for children waiting to find a home, mental health support, cultural programmes, and legal advice and advocacy for thousands of children and families every year.

The role sits within Coram’s Communications and Marketing team, which manages branding, communications and marketing across the group, supporting both the Head of Marketing and working alongside the Marketing Manager.

We are looking for a marketing professional with strong design eye, established production expertise and marketing project management skills with an entrepreneurial approach. The Marketing Officer will work closely with our traded charitable and commercial activities and with the Corporate Affairs function to deliver and display materials, promotional materials and report production.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Sunday 4th October 2026 23.59pm

Interview Date: w/c 5th October

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Support Dog is an energetic, innovative national health and disability charity. We have been saving and improving the lives of children and adults affected by autism, epilepsy and disability for over 30 years. We train and provide specialist assistance dogs to achieve this

Founded and entirely based in Sheffield our charity has grown significantly over recent years. Faced with a huge demand for our services, we have recently moved to a new centre to enable us to be able to grow and help many more people. Support Dogs provides all services free of charge and relies entirely on voluntary donations for funding.

We are seeking a creative, enthusiastic Digital Marketing Executive to run and develop our digital marketing and communication strategy. Helping us to create an excellent online presence through social media and our website, with engaging content and introducing us to new audience. Supporting our team with designing marketing material that will drive donations and awareness of our charity.

To succeed in this role, the post holder should demonstrate an excellent knowledge of social media and digital tools, with experience. An excellent knowledge of marketing, with a creative, personable but professional approach. Ideally confident in creating your own films and imagery for use in digital content. You will be a real team player and able to support the charity in reaching a wide range of audiences.

Great marketing connects organisational priorities with the people we need to reach. This 9-month maternity-cover role will lead integrated campaigns and high-quality content that build awareness, strengthen trust and support the impact of Southern Hospice Group across our communities.

You will take ownership of campaign planning and delivery across digital, print, events and media, translating priorities from Fundraising, Retail, Clinical Services, the People Team and Corporate Partnerships into audience-led marketing activity. You will balance planned campaigns with emerging organisational needs, making clear choices about where time and resource will have the greatest impact.

Alongside campaign leadership, you will help shape editorial and content planning, developing compelling, accessible content that communicates our impact and supports engagement. You will work closely with Brand, Digital and Creative colleagues to ensure campaigns are joined up, consistent and effective across channels.

You will be a trusted marketing partner to senior and operational stakeholders, using insight and performance data to improve activity and provide clear recommendations. You will also provide day-to-day leadership, coaching and direction to Marketing and Communications Officers and apprentices.

This is a fixed-term role where pace matters. Success will mean quickly building strong relationships, maintaining continuity through maternity cover and delivering measurable campaigns without losing quality, brand discipline or audience focus.

You'll be

You do not need to come from a hospice or charity background. What matters is that you can bring relevant expertise, understand the responsibility attached to our work and use your skills to deliver meaningful, measurable impact.

• Significant experience delivering integrated marketing campaigns from planning through to evaluation.
• Experience developing marketing plans and managing multiple campaigns, stakeholders and deadlines at the same time.
• Strong campaign management and project management skills, with evidence of delivering on time and within budget.
• Excellent copywriting and editing skills, with the ability to turn organisational priorities into clear, compelling audience-focused content.
• Strong stakeholder management and influencing skills, including confidence advising senior colleagues and constructively challenging briefs.
• Experience using audience insight, segmentation and performance data to improve marketing activity and make recommendations.
• A strong understanding of digital marketing, brand management, accessibility and inclusive communications.
• Experience coaching, mentoring or supervising colleagues and creating clear priorities for delivery.
• A practical, collaborative and solutions-focused approach, with the confidence to make sound decisions in a fast-moving environment.
• Alignment with our values: Caring, Connected and Courageous.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.

We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.

We are looking for a dynamic, enthusiastic and proactive individual to play a key role in shaping and enhancing our direct marketing programme. Working closely with the Supporter Experience Manager you will be responsible for the achievement and development of direct marketing income at The Christie Charity and will support on the development of our supporter experience programme.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this exciting opportunity could be the role for you.

We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

As the first point of contact for supporters, the Supporter Experience Coordinator handles enquiries, processes and reconciles donations, and maintains accurate records using our CRM system. Supporting the delivery of supporter communications, materials and platforms, and contributing to a positive supporter experience that reflects the heart of Mary’s Meals is all key to the role.

The Supporter Experience Coordinator works side-by-side with colleagues from across the Supporter Experience and Communications directorate ensuring a joined-up approach to all activities, through the integration of strong storytelling, marketing expertise and supporter engagement.

Key responsibilities include

• Act as the first point of contact for donors, supporters, and volunteers across all channels (in person, phone, email, social media)
• Take donations and thank donors promptly and warmly, meeting response time KPIs.
• Collate and provide supporter feedback to the Supporter Experience and Communications team to shape help shape and deliver supporter communications and marketing across all channels, leading to income growth and greater supporter retention.
• Maintain accurate supporter records, donation data and back up documentation in the CRM system.
• Ensure data handling complies with GDPR and information is retained and used in compliance with data protection policy and procedures and in line with retention periods.
• Process, reconcile, and manage all incoming donations received online and via post and telephone.
• Provide admin support to the Supporter Experience & Communications and Development directorates, to support income generation.
• Manage incoming and outgoing digital and posted mail.
• Manage inventory and communicate stock requirements of supporter materials and online shop items.

About you

• Excellent ‘customer service’ skills - warm, friendly, clear, and professional across phone, email, social media, and in person.
• Experience of data entry or donation processing.
• Meticulous attention to detail - accurate data entry, record-keeping, and donation processing.
• Strong computer skills including Microsoft Office, Excel, Outlook and database applications.
• Excellent written and verbal communication skills. 
• Ability to manage a diverse workload and juggle multiple priorities, ensuring deadlines are met.
• Sound experience of working ‘hands on’ as part of a team, in a supportive, flexible and friendly manner.
• Strong organisational and planning skills - able to manage multiple tasks, prioritise effectively, and meet deadlines.
• Excellent interpersonal skills with the ability to liaise at all levels within the organisation and externally.
• Passion for working in a values-centred charity that deeply values every supporter. 
• Able to build strong internal collaborative relationships with colleagues across different teams. 

How to apply

To apply for the role of Supporter Experience Coordinator based at Mary’s Meals UK, please click the APPLY button for all information.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Monday, 5 October

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: If you have any special requirements or adjustments before an interview, please let us know.

Battersea is entering an exciting phase of innovation and transformation as we continue into the second year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.

We currently have a permanent opportunity for someone to join us as a Direct Marketing Officer - Regular Giving (Lottery & Lead Generation).

As part of this role, you will manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. You will be recruiting, retaining and upgrading regular donors to generate agreed income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. You’ll also be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 28th September 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First Round (questions format): w/c 5th October 2026
Second Round (in person, task and further questions): w/c 12th October 2026

For more information about the role, please download our Recruitment pack.

To apply for the role, please click the "Apply" button.

As we enter an exciting new phase of growth, we're looking for an ambitious and relationship-driven professional to help us build sustainable, diversified income streams that will enable us to increase our impact and reach even more families facing childhood cancer.

We are transforming the way we generate income by focusing on long-term partnerships, smarter use of data and technology, and sustainable fundraising models that maximise impact whilst protecting team capacity. This role will play a key part in helping us achieve that vision.

We're looking for someone who can spot opportunities, build meaningful partnerships, develop long-term supporter relationships and help shape the future of income generation across the charity.

The Opportunity

As our Regional Partnerships & Fundraising Manager, you will be responsible for driving sustainable income growth through:

• Corporate partnerships and sponsorship opportunities
• Payroll Giving and employee engagement programmes
• Strategic trusts and grants oversight
• Regular Giving growth and supporter development
• Regional relationship building and network development
• Pipeline management, forecasting and income planning
• Lead and develop our Charity Fundraiser, providing coaching, mentoring and support to build a high-performing fundraising function capable of delivering sustainable long-term growth.

As a member of our Senior Leadership Team, you will play an active role in the strategic leadership of the charity, helping to shape organisational priorities, champion collaboration and contribute to future growth.

About You

We would love to hear from you if you have:

• Experience in business development, account management, fundraising or partnership development
• A track record of securing income, sponsorship, partnerships or commercial opportunities
• Strong relationship-building and networking skills
• Confidence engaging with senior stakeholders and decision makers
• Experience managing pipelines and using CRM systems effectively
• A collaborative and proactive approach with a focus on finding solutions
• The ability to turn opportunities into long-term relationships

Whether your background is in charity fundraising, commercial partnerships, sales, account management or business development, we are interested in people who can build relationships, create opportunities and deliver sustainable growth.

Why Join Us?

This is a unique opportunity to join a purpose-led charity at a pivotal stage in its development. You'll have the opportunity to shape and influence the future direction of fundraising, partnerships and sustainable income growth across the charity.

You'll be joining a collaborative and ambitious team that believes in:

• Working smarter, together
• Building sustainable growth
• Developing strong partnerships
• Using data and insight to make informed decisions
• Creating a positive and supportive culture
• Making a meaningful difference to children and families affected by cancer

Most importantly, you'll help ensure that no family faces childhood cancer alone.

Every partnership secured, supporter retained and income stream developed will help us reach more families affected by childhood cancer.

About The Role

Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.

We are looking for a committed and passionate person who can work as part of small team to provide a professional, effective, and quality service, ensuring that equal opportunities are available for everyone.

The ideal candidate will be/have:

• Excellent leadership skills and be adept establishing and sustaining productive partnerships.
• Experience of managing experienced staff, including personal development and objective setting.
• Experience of managing, monitoring and evaluating service or organisation provision.
• Practical experience of operational functions, ideally including IT, finance and marketing.