Supporter marketing manager jobs

We’re looking for a passionate, insight‑driven leader to join Willen Hospice as our Supporter Growth & Insight Manager. This is a brand‑new, high‑impact role leading our emerging Supporter Connection Hub - a future‑focused model that brings together data, CRM, digital journeys and supporter care to deliver unforgettable experiences and long‑term value.

As a key member of the Income Generation leadership team, you’ll be helping create sustainable income growth that ensures Willen Hospice care continues for all those who need it, now and in the future.

If you’re excited by the idea of shaping how thousands of people connect with our cause, and you thrive at the intersection of strategy, insight and human empathy, then this could be your next big step.

What you’ll do:

✅ Lead the Supporter Connection hub, driving a supporter-first culture across the hospice to deliver joined-up “one Willen” supporter experiences and outstanding stewardship. 

✅ Set and embed segmentation, journey architecture and stewardship standards that drive retention and lifetime value.

✅ Use data, insight and CRM automation to scale personalised supporter engagement and free capacity for deeper human relationships.

✅ Drive performance across supporter journeys, using dashboards, KPIs and next‑best‑action logic to inform decisions.

✅ Champion innovation and continuous improvement, exploring new technologies and approaches to elevate supporter engagement.

✅ Work collaboratively with other leaders to shape and deliver the Hospice Strategic Plan.

We’re looking for someone who is:

· A strategic thinker with experience in fundraising, supporter engagement, CRM driven marketing or customer journeys.

· Confident leading and creating high performing teams.

· Skilled at turning insight into action - comfortable working with data, segmentation, automation or journey optimisation.

· An excellent communicator who can influence and align colleagues at all levels.

· Curious, innovative and committed to continuous improvement.

Experience with CRM systems, digital stewardship or marketing automation platforms is a must but just as important is your mindset: forward‑thinking, collaborative and supporter‑obsessed.

Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

✅ A role with purpose – be part of a team delivering outstanding palliative care.

✅ Supportive and caring environment – work with passionate colleagues.

✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.

✅Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.

This is not a traditional marketing role.  We are looking for a bold, imaginative and performance‑driven Marketing & Communications leader ready to reinvent how we reach people, inspire action and connect our community to our cause.

As a key member of the Income Generation leadership team, your work will directly power the care we provide. This is your opportunity to lead and develop a talented marketing team, push boundaries, challenge the status quo, and shape a modern, creative, high‑performing marketing function that makes a measurable difference.

If you love innovation, thrive in fast‑paced environments and bring a blend of strategic vision, digital expertise and creative flair - we want to hear from you.

What you’ll do:

✅ Lead and inspire a multidisciplinary team across digital, creative, brand and campaigns to deliver standout work. 

✅ Step change our digital capability, elevating performance marketing, content, analytics, and new-channel experimentation. 

✅ Drive innovative, audience-first campaigns that grow awareness, engagement and income across all channels. 

✅ Champion bold creative thinking, ensuring our brand is powerful, distinctive and emotionally resonant. 

✅ Lead PR, storytelling and reputation management, ensuring our voice is compelling, confident and aligned with our purpose. 

✅ Explore emerging technologies and formats, identifying new ways to reach and inspire audiences. 

✅ Collaborate closely across Fundraising, Supporter Engagement, Retail and Clinical Services to deliver integrated, high impact marketing and shape and deliver the Hospice Strategic Plan. 

We’re looking for someone who is:

· A digital first strategic marketer with deep experience in performance marketing, analytics, paid media and optimisation.

· A creative thinker who loves experimentation and isn’t afraid to challenge “how we’ve always done it.”

· A confident leader with the ability to inspire, mentor and develop multi specialist teams.

· Highly skilled at using audience insight, segmentation and behavioural understanding to shape content and campaigns.

· Insight and data driven, with a proven track record of delivering measurable growth across digital and offline channels.

· Passionate about making a meaningful difference through purpose driven marketing.

Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

✅ A role with purpose – be part of a team delivering outstanding palliative care.

✅ Supportive and caring environment – work with passionate colleagues.

✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.

✅ Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.

We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.​

This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.​

We're looking for someone who can drive our ambitious plans to grow our legacy income. ​Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.​

With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.​

If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.

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Contract terms:

• £55,000 - £60,000 per annum, plus benefits
• 12 month fixed term contract (maternity cover)
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

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​What you'll do:

• Lead the delivery of Samaritans’ legacy and in-memory giving strategy
• Deliver excellent supporter experience, maximising the attraction and retention of our supporters
• Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
• Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
• ​Build and manage strategic relationships with external agencies and suppliers
• Produce comprehensive campaign evaluations and make recommendations for continuous improvement
• Lead and develop a high-performing team through a culture of ambition and proactive performance management

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What you’ll bring:

• ​A supporter led mindset and approach
• Demonstrable experience of delivering income growth from legacies and in-memory income streams
• Experience of understanding, using and reporting on data for marketing purposes
• Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
• Excellent people management skills with experience of leading a high performing team
• Strong understanding of budgeting, forecasting and financial reporting
• Skilled in strategic thinking and planning, with a creative approach to solving complex problems
• Confidence in negotiating and influencing at senior levels of the organisation
• Strong understanding of fundraising legislation​

For full Job Description and Person Specification click here​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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​ Criminal record check (DBS):

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. 

1. Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
2. How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
3. Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
4. Please provide an example of how you have built, led and motivated a high performing team.

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Applications close: ​09:00am on Monday 30th March

1st stage Interviews: 7th & 8th April 2026 (online)

Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

The Project Manager plays a vital role in delivering exceptional Project Management for the major new Salesforce implementation of Marketing Cloud and Data Cloud. This project will improve our Supporter experiences particularly in terms of email journeys. This role takes responsibility of the planning, execution and management of the Salesforce implementation of Marketing Cloud and Data Cloud project.

This strategic project is key to implementing the 10-year organisational strategy, ARUK: Towards a Cure. The post holder will manage the full project lifecycle, from planning and execution through to embedding the new platform, ensuring the project is delivered on time, to scope, and to a high standard.

The post holder is part of a small team at ARUK and from time to time may need to support other colleagues to ensure smooth critical service delivery to the organisation.

This is an 18-month FTC.

 Key Responsibilities:

Project Management – Salesforce Marketing Cloud

· Develop a flexible project plan for the Marketing Cloud project that is adaptable to unexpected changes; manage these changes effectively through appropriate stakeholder management and risk planning.

· Build and maintain strong relationships with project team members, internal stakeholders, and third parties, to foster collaboration and drive the successful delivery of the salesforce marketing cloud project.  Manage the relationship with the external implementation partner.

· Drive and monitor project progress against timelines using appropriate project management tools (e.g. Excel, Smartsheet, MS Projects or similar), and ensure stakeholders are updated at key checkpoints; ensure roles and responsibilities are clearly defined and understood from the start.

· Lead and participate in all required project meetings including sprint planning, reviews and retrospectives.

· Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context; demonstrate accountability by escalating project risks via appropriate and agreed channels.

· Support the Project Sponsor, Product Owner and Programme Manager with effective decision-making, budget management, and management of dependencies with other digital or organisational workstreams.

· Responsible for assessing and managing the project risk throughout the life of the project

· Manage all project governance and documentation, ensure meetings, actions and decisions are managed and documented appropriately.

· At the end of the project, conduct project closure and review sessions to capture successes and learnings and help ensure project outcomes and the new platform are effectively embedded into business-as-usual (BAU).

Stakeholder Management and Collaboration

· Lead on the development of a stakeholder management plan for the Project Sponsor and Product Owner ensuring it is tailored and maintained throughout the project lifecycle.

· Liaising with the L&D team and internal communications team to ensure suitable change management and communication plans are in place

· Liaise on a regular basis with ARUK’s central Projects & Programmes team, ensuring project plans and approach align with ARUK’s project management approach.

· Work with the Senior DDT Programme Manager to ensure plans and reporting are set up and delivered in line with the wider DDT programme requirements. Build strong professional relationships, trust, and inspire confidence with stakeholders at all levels.

Project Management Best Practice

· Adopt and apply appropriate project management methodologies to suit the nature of the project.

· Contribute to the facilitation of project management best practise within DDT Teams

Knowledge, skills and experience needed:

· Project management experience with evidence of successful delivery of complex technology projects including the identification, recording and tracking of expected benefits from the project during the project lifetime.

· Lead, motivate and manage this project, ensuring roles and responsibilities are clear, drawing on the skills, strengths and knowledge of others to ensure deliverables are met.

· Recognised project management qualification or demonstrated relevant work experience that also demonstrates strong negotiation and influencing skills to drive project outcomes.

· Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and manage sensitive matters with professionalism and discretion.

· Strong planning, organisational, and time management skills, with the ability to manage priorities in a fast-paced, growth environment.

· Excellent problem-solving skills, finding solutions and ensuring the project stays on track.

· Ability to maintain clarity when under pressure and retain focus on the end goal.

· Motivate, manage and pass on best practice in project management to other relevant colleagues.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £47,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 12th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Hybrid / Poole, Dorset

Ref: 21396

About us

Our purpose is simple, to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.

We’re looking for a Marketing Executive to join our Legacy and In Memory Marketing Team. The Marketing Executive will sit within the In Memory pod working across Tribute Funds, Launch a Memory & In Memory stewardship and other In Mem warm supporter activity.

We’re looking for a Marketing Executive to join our Legacy and In Memory Giving Team to specialise in the planning and delivery of campaigns, and in developing the supporter engagement and specific onward journeys to encourage emotional connections and future legacy and in-memory giving.

This team supports the RNLI by raising funds through gifts left to our charity in Wills and in memory giving. This is an important time for the RNLI’s Legacy and In Memory fundraising team. With 6 out of 10 lifeboat launches funded by legacies this will be a key area of focus for the charity going forwards.

Some of the benefits

• Flexible working (in the Poole office minimum one day per week)
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health and dental cash plan

Your role

As a flexible Marketing Executive, you will be tasked with focus on the following areas:

• Supporting Marketing Managers to deliver marketing campaigns, projects, and other fundraising activity
• Campaign planning, briefing and administration on a range of channels, from print to digital
• Supporting on campaign delivery and briefing our in-house data and creative teams
• Building and maintaining excellent relationships with a wide range of stakeholders and volunteers
• Understanding and interpreting data to help inform and develop marketing activities
• Managing purchase orders and timely goods receipting invoices

About you

You’ll be an experienced and proactive Marketing Executive able to support the development and delivery of impactful, successful campaigns and fundraising activity across legacy and in-memory giving.

To be considered for the role as our new Marketing Executive, you will need:

• Experience in planning and managing fundraising/marketing campaigns
• To be capable of building strong and collaborative working relationships, both within the existing team but also with other teams and multiple stakeholders across the organisation
• Confidence in understanding campaign performance data and communicating results and optimisations to stakeholders
• Proven experience of working across multiple projects to tight deadlines
• To have excellent communication skills (both spoken and written)
• An understanding of in-memory fundraising (desirable)

So, if you are a Marketing Executive with a proactive ‘can do’ attitude, high attention to detail and excellent organisation skills, and you want to support our organisation’s aim to reduce drowning, this could be the role for you. For more information and to apply, please visit our jobs page.

Closing date: 12 April 2026.

Interview date: 23 April 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

This is a genuinely exciting time to join our growing team and make a real difference to people affected by gyanecological cancers.

As our Senior Digital Marketing Officer you will be responsible for boosting our income through online engagement, marketing and stewardship. The role includes responsibility for delivering paid advertising across various platforms (currently META, PPC, Reddit and TikTok) driving income through direct gifts, challenge event participation and other income generation activities.

Writing, designing and delivering our supporter emails, and overall supporter journeys, is also a key component of the role, boosting digital engagement with a view to driving additional income over time.

When it comes to this work, you'll be our lead for this area internally but you'll also have the support of our digital agency, who we maintain a close working relationship with, the wider fundraising team and the organisation as a whole. You will also benefit from several years of testing, insight gathering and proven results to build upon.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

Play a leading role in ending food poverty across the South Cotswolds by growing essential fundraising and community partnerships. This is a chance to shape meaningful change through storytelling, relationship‑building and strategic income generation.

About our Charity

South Cotswolds Foodbank supports people across more than 210 square miles, providing emergency food and compassion while working towards long‑term solutions to the root causes of poverty. We are now seeking a Fundraising & Community Relations Manager to help us build the resources, relationships and community awareness we need to meet rising demand and to drive our mission forward.

Location

This role is based at our Cirencester office, with opportunities for some home working. The post will involve some local travel across the South Cotswolds to meet supporters, partners, and community groups. 

Role and Responsibilities

As a key member of our small, friendly staff team, you will lead the development of fundraising from individuals, businesses, trusts and foundations, and community groups. You will identify new funding opportunities, craft compelling bids, and nurture long‑term partnerships that help sustain our annual running costs and strengthen our future resilience.

You will also take a leading role in shaping how we share our story. Working closely with the Head of Foodbank and colleagues, you will create marketing materials, digital and print content, fundraising campaigns, and communications that bring our mission and our clients’ experiences to life. This includes producing newsletters, fundraising appeals, social media content, and materials for events and outreach activities.

A central part of this role is inspiring and stewarding supporters, whether that’s someone making a one‑off donation, a local business exploring a partnership, or a trust considering a grant application. You’ll design ways to keep supporters engaged, informed and appreciated, ensuring communications reflect our values and priorities and are consistent with our brand and tone.

You will represent the Foodbank at community events across the region, building relationships with schools, churches, associations, local groups and businesses. This outward‑facing work helps raise awareness of the causes of food poverty, increases support, and strengthens our reach into communities who want to take action. You’ll also coordinate volunteers who contribute to these events.

Working closely with colleagues, you’ll help capture stories and case studies from people with lived experience of food poverty (with sensitivity and respect) to illustrate the realities facing local families and to strengthen our fundraising, communications, and advocacy work. You will maintain our CRM system, ensuring accurate donor and engagement data, and produce regular reports for monitoring and oversight.

Person Specification

This is an exciting opportunity for someone who is proactive, organised and able to work independently. You will need excellent communication skills, creativity, strong relationship‑building ability, and a proven track record in fundraising or partnership‑driven roles. You’ll work with purpose and empathy, always championing those affected by hardship.

Working at South Cotswolds Foodbank

We offer a supportive and collaborative environment. Our staff benefits include:

• 25 days annual leave plus bank holidays, pro rata
• Employee Assistance Programme (BHSF) available to you 
• Four weeks full pay + four weeks half pay sickness provision (after probation)
• Pension scheme with 3% employer contribution (auto‑enrolment conditions apply) 

You’ll join a dedicated team of staff and volunteers who are committed to ensuring no one in our community goes hungry, and who believe that alongside emergency support, we must work on root‑cause solutions that make long‑term change possible.

If you want a role that blends strategic fundraising, community connection, and creative communication, and you want your work to make a tangible difference every day, this could be the perfect next step.

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About The Role

Location: Hybrid - The Grange, Saunderton, Buckinghamshire
Salary: £27,050.40
Contract: Fixed term - 18 months
Hours: 35 hours per week

The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People.

Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme.

The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy.

In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.

Building good internal relationships within our Charity is an important part of this role as you will be working with various teams.

KEY TASKS OF THE ROLE:

Stewardship

• Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
• Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
• Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
• Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.

Puppy Sponsorship

• Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
• Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
• Promptly action any tasks set via the CRM system.
• Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar.

Appeal Data & Fundraising Activity

• Prepare data for Puppy Sponsorship updates and build email communications.
• Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
• Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods.

Additional Requirements

• Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme.
• Conduct yourself in a professional manner at all times.
• Treat all supporter personal information according to GDPR requirements.
• Adhere to the Hearing Dogs Equal Opportunities statement and polices.

You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours.

About You

The following attributes are considered essential for the job:

• Qualifications (GCSE equivalent) in Maths and English
• Administration experience, particularly within a customer relationship database (CRM)
• Experience of working in a customer service environment
• IT competency with all Microsoft packages
• Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail
• Customer-centric approach to ensure all supporters have the best possible experience of our Charity
• Work well with a range of people
• Recognise and embrace the role in an energetic and positive way
• Approaches the role with a balance of kindness and fairness

The following attributes are considered desirable for the job:

• British Sign Language qualification
• Experience of working with people with Hearing Loss
• Awareness of Hearing Link and Hearing Dog range of services
• Experience of working within the voluntary sector

Please apply by providing your CV and Cover Letter by 10th April 2026.

As Marketing Manager with strong third sector experience, you’ll oversee the day-to-day planning, production, and delivery of fundraising and awareness campaigns across digital and traditional channels.
You’ll manage timelines, creative workflows, and campaign assets ensuring every message, design, and ad reflects The Zahra Trust’s brand and moves people to give, act, and advocate.
You’ll collaborate closely with internal teams (Fundraising, Programs, and IT), as well as external agencies and vendors, to bring campaigns to life on time, on budget, and with measurable results.
This role is ideal for a hands-on project manager and storyteller who thrives in fast-paced, purpose-driven environments.

Contract: Maternity cover fixed term and fulltime

We are seeking an experienced professional to lead our marketing activity across a wide range of campaigns and projects.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Leading a small marketing team and reporting to the Head of Engagement and Marketing, you will be key to ensuring our marketing activities are impactful, relevant and drive action. You will shape our marketing calendar and work with colleagues from across the organisation to deliver sector-leading marketing communications and public awareness campaigns.

You will have a strong marketing background with experience of managing complex marketing/communications projects. You will also be well organised with excellent project management skills, an excellent communicator and a positive team player. 

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

The Gurkha Welfare Trust provides vital support to Gurkha veterans, their families and communities in Nepal. We have been working in Nepal for over 50 years, delivering essential financial and medical aid to Gurkha veterans and widows, and working with local communities to provide access to clean water and education. We also build earthquake-resilient homes for our most vulnerable pensioners.

This role’s primary responsibilities will be as follows:

 1. Develop and implement the Trust’s Individual Giving acquisition strategy across regular giving, one‑off donors, mid‑value supporters, and legacy pledgers, in collaboration with the Head of Fundraising & Communications.

2. Lead the planning and management of the annual acquisition budget, ensuring income and expenditure forecasts are accurate and regularly monitored.

3. Deliver integrated, supporter‑focused campaigns across direct mail, TV, door‑drop, inserts, press, telephone fundraising, and digital channels, ensuring activity meets agreed targets, deadlines, and quality standards.

4. Work with the Database Manager and external partners to ensure accurate data selection, segmentation, and fulfilment for all campaigns.

5. Monitor donor behaviour and key performance indicators, including attrition, response rates, and ROI, and develop strategies to enhance retention and reactivate lapsed supporters.

6. Collaborate with creative and fundraising agencies to test, refine, and optimise campaign content, propositions, and targeting.

7. Ensure the highest standard of donor care, working closely with the Individual Giving (Stewardship & Retention) Manager, Database Manager, and fulfilment providers to deliver a consistent and positive supporter experience.

8. Strengthen the regular‑giving acquisition proposition, identifying growth opportunities and mitigating donor attrition.

9. Maximise Gift Aid income by ensuring all acquisition activity includes appropriate prompts and compliance measures.

Support legacy marketing activity in partnership with the Legacy Administration team.

KEY SKILLS, QUALIFICATIONS AND KNOWLEDGE, AND PERSONAL ATTRIBUTES

Applicants for this position should be able to satisfy the following criteria:

Essential:

• Proven success in delivering Individual Giving or marketing campaigns that meet or exceed income targets.
• Strong project management skills and experience coordinating multi‑channel fundraising campaigns.
• Experience managing significant income and expenditure budgets.
• Ability to analyse campaign performance, interpret data, and produce clear, actionable reports.
• Strong creative judgement and ability to guide external agencies.
• Excellent communication skills, with a collaborative approach to working with colleagues, partners, and suppliers.
• Good understanding of fundraising regulation, Gift Aid, and data‑protection requirements.
• Strong numeracy skills and confidence working with financial and supporter datasets.
• Excellent attention to detail, written and verbal communication, and competent IT skills.
• A positive, proactive attitude and commitment to working as part of a supportive fundraising team.
• A genuine commitment to the values and mission of The Gurkha Welfare Trust.

Desirable:

• A relevant degree or recognised fundraising qualification (or equivalent practical experience).
• Extensive experience in an Individual Giving or similar fundraising role.
• Experience managing external agencies and overseeing creative, print, and production processes.
• Experience of mail or telephone acquisition campaigns and testing new fundraising channels.

Experience using CRM systems, particularly Access or similar platforms.

ABOUT BRIGHTPIP

BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0–2 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma.

We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity.

ABOUT THE ROLE

We are seeking an enthusiastic, creative and highly organised Marketing & Fundraising Coordinator to grow BrightPIP’s visibility, income and community engagement. This role sits at the heart of BrightPIP’s external presence, working closely with clinicians, trustees and supporters to tell our story and build sustainable income.

This is a key role within the charity. You will lead our day-to-day marketing and communications, and support and deliver community fundraising campaigns and events. You will also build strong relationships with supporters, nurseries/schools, community groups and corporate partners.

This role is ideal for a confident self-starter who enjoys storytelling, connecting with people, and shaping a growing role within a values-driven organisation. The role will evolve as the charity grows, offering opportunities to develop new campaigns, partnerships and communications.

You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees.

KEY RESPONSIBILITIES

• Lead BrightPIP’s marketing, communications and brand presence across digital and print channels
• Create and schedule social media content, newsletters, blogs and website updates
• Support and deliver community fundraising campaigns, events and challenge activities
• Steward supporters, families, nurseries/schools, community groups and corporate partners
• Write case studies, supporter stories and communications materials (with safeguarding oversight)
• Support press activity and media engagement
• Work closely with clinicians, the fundraiser and trustees to support BrightPIP’s growth

ABOUT YOU

We are looking for someone who is creative, confident and people-focused, with a passion for telling meaningful stories and connecting communities with a cause they believe in.

Do you…?

• Enjoy creating engaging content and campaigns that bring a charity’s work to life
• Feel confident managing social media, newsletters and digital communications
• Like building relationships with supporters, community groups and partners
• Enjoy planning and delivering fundraising activities and events
• Have a good eye for brand, tone and consistency
• Use insight and engagement trends to shape future activity
• Take initiative, enjoy variety, and like seeing the impact of your work

Experience in marketing, fundraising, communications or community engagement is essential.

Experience with tools such as Canva, Mailchimp or WordPress is desirable.

WHAT WE OFFER

• Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other
• Flexible, family-friendly working, with hybrid working
• Opportunity to shape and grow with the role as the charity expands
• CPD and development opportunities

HOW TO APPLY

Please submit:

· Your CV

· A short supporting statement explaining why you are interested in the role and how your experience meets the person specification

SAFEGUARDING

BrightPIP is committed to safeguarding and promoting the welfare of babies, children and families. All appointments are subject to an enhanced DBS check.

Are you an experienced arts manager with a good knowledge of the choral singing sector? We are looking for our new General Manager to work across finance, marketing, strategic and artistic direction, development, smooth daily operations, and responsible for safeguarding. You will be managing a small team of experienced staff and have the support of an active Chairman and Board of Trustees. 

The main duties and responsibilities for the General Manager role are as follows:
GENERAL MANAGEMENT
• Lead the small part time team, maintaining regular contact and guiding their
decision-making and activities
• Ensure that all team members are working effectively and have appropriate
support and resources
• Identifying ad hoc need for extra resource and sourcing this
• First point of contact for any enquiries to the Foundation

STRATEGIC & ARTISTIC DIRECTION
• Working closely with the Founding Artistic Director and Board of Trustees to
develop and deliver the artistic and strategic vision for the Foundation.
• Review current strategic goals and develop 3-5 year plan with the Board for all
activities.
• Produce quarterly general management updates for the Trustees.
• Work with the team to help them deliver on their annual targets (choral
courses; Rodolfus Choir; Development; communication; partnerships)

FINANCIAL
• Overseeing the bank account and payment platforms and updating all
payments in and out of the account via our accounting software, XERO.
• Paying invoices and keeping accurate records.
• Liaising with our accountants and providing information for the preparation of
annual accounts.
• Setting the annual budget and reviewing every quarter for Trustee meetings
• Setting the choral courses budget and Rodolfus Choir budget in collaboration
with the Courses Operations Manager and Choir Manager, for the annual
activities.
• Working with a member of the Board to discuss financial strategy.
• Collating gift aid claims for submission

MARKETING AND REPRESENTING THE ORGANISATION
• Develop and execute a vision and ‘story’ for the Foundation, both for marketing
and fundraising. (in collaboration with the Development Manager and
Communications Manager)
• Attend conferences and events to promote the Foundation as appropriate
• Look for opportunities to develop our activities
• Write and send Newsletters to our database of supporters at least monthly or
when required, liaising with the team for appropriate messages and content.
• Overseeing marketing including print/digital marketing assets for our activities

FUNDRAISING & DEVELOPMENT
• Supporting the Development Manager to develop applications to Trusts &
Foundations, including developing a case for funding as necessary.
• Supporting the Development Manager in their endeavours to develop
Individual Donors

SAFEGUARDING
• Working with our Trustee for Safeguarding, reviewing and updating all
safeguarding policies annually, briefing annual course staff on their
safeguarding responsibilities
• Dealing with any disclosures and keeping records.
• Act as Designated Safeguarding Lead (DSL) for the Foundation

GENERAL
• Attend Team and Board meetings as required
• Be a passionate advocate at all times for Rodolfus
• Adhere to all legal requirements relating to the General Data Protection
Regulation (GDPR) as well as all other company policies and procedures
• Create a positive work environment, underpinned by the organisation’s values

Marketing Executive (Events & Sports)

£27,000-£28,500 plus benefits

Reports to: Marketing Manager - Events

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 5th April 2026 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview

Interview date: Week commencing 13th April

At Cancer Research UK, we exist to beat cancer.

We’re looking for an inspiring Marketing Executive (events and sports) to support the development and delivery of product-specific campaigns, with a specific focus on Race for Life, to achieve the relevant product objectives for Marketing, Fundraising & Engagement.

This role will support us with providing broad support for the delivery of the product marketing plan.

What will I be doing?

• Support the translation of the marketing plan into cross-channel integrated briefs.

• Support the Proposition Marketing team on all aspects of campaign delivery including direct mail production, fulfilment, email marketing and paid digital campaign delivery, with a particular focus on developing the Race for Life Fundraising Pack and series of supporter journey emails for participants.

• Work with Data Selections, Email & SMS Team, Web Analytics, Social and Marketing Delivery teams to deliver campaigns

• Support the content and creative production process, working with agencies, freelancers and internal Creative Team to develop compelling creative across a range of channels.

• Provide operational support for the campaign set-up processes across all channels, including auditing campaign elements prior to launch.

• Conduct in-campaign and post-campaign analysis, evaluating against KPIs and preparing reports for the Senior Executive and Manager.

• Work collaboratively with teams across Marketing, Fundraising & Engagement to share learnings and best practice.  

• Ensure equality and diversity is celebrated and considered as part of all decisions taken. 

• Committed to Cancer Research UK’s vision to bring forward the day all cancers are cured.

What are we looking for?

• Experience of successfully delivering multi-channel campaigns, from planning through to execution and analysis.

• Understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns.

• Experience of developing campaign assets for use across channels.

• Data-driven with an understanding of UX principles and experience of interpreting results and recommending opportunities for optimisation.

• Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline.

• Proven success of good stakeholder management, with the ability to build strong working relationships and collaborate effectively. 

• Passionate marketer with an interest in external trends and developments.

• High level of IT literacy, including good working knowledge of Microsoft Office packages