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We are recruiting for a temporary data & insight officer for an amazing health support charity. You will ensure the organisation manages their supporter data responsibly, facilitate effective use and development of data across the organisation and provide insight and analysis to increase fundraising potential.
3 days per week in the office, The role is 3 to 6 months and looking for an immediate start!
The Role
Donorfy Maintenance and Development
Enter supporter data into the database accurately and in a timely manner using Donorfy integrations or import tools
Liaise with internal and external contacts to agree schedules and formats for all regular financial and fundraising imports. Maintain relationships with solution providers and other related parties.
Day to day responsibility for data imports, data validation and data cleaning, to ensure accuracy of supporter information
Data Analysis & Reporting
In collaboration with colleagues across fundraising and marketing, identify areas for regular reporting to add value to existing processes and procedures and ensure these reports are delivered to schedule.
Explore and deliver analytics opportunities that enable the charity to make data-led strategic and tactical decisions
The Candidate
Experience of administering and maintaining a supporter database and developing the database to improve functionality across all areas of fundraising.
Experience extracting data from a CRM based on complex inclusion and exclusion criteria, A good understanding of segmentation and the effective use of supporter data for campaign purposes.
Good knowledge and experience of using a fundraising database for reporting and analysis.
Knowledge of GDPR and Fundraising Code of Practice as they relate to direct marketing and able to appropriately raise areas of non-compliance.
Proven ability to manage relationships with third party suppliers including fundraising platforms and mailing and fulfilment houses.
A good understanding of fundraising and how the effective use of data can drive supporter engagement and income growth.
Excellent lT skills, particularly with Microsoft Office and CRM like Donorfy
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Kennedy Memorial Trust is seeking a junior Administrator who can playing a key role in supporting one of the UK’s most prestigious international scholarship programmes. This role is offered on a full-or part time basis, based predominantly from home with travel to London on an occasional monthly basis.
Reporting to: Director of the Kennedy Memorial Trust (KMT)
Contract: Permanent
Hours: Part-time or Full-time, 30 - 37.5 hours per week (flexibility in hours and working pattern available)
Salary: £26,000 - £28,000 FTE
Location: Work from home with monthly travel to London and occasional event attendance.
Applicants must have the right to live and work permanently in the UK. The Trust cannot offer visa sponsorship.
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About the Kennedy Memorial Trust
The Kennedy Memorial Trust is a registered charity (No. 234715) that funds exceptional UK graduates to pursue postgraduate study at Harvard University and the Massachusetts Institute of Technology (MIT). Established as a living memorial to President John F. Kennedy following his assassination, the Trust has supported around 600 Kennedy Scholars since 1966.
In addition to administering one of the UK’s most prestigious international scholarship programmes, the Trust maintains the Kennedy Memorial at Runnymede, Surrey. The Trust is governed by a Board of up to eleven Trustees appointed by the UK Prime Minister, the Presidents of Harvard and MIT, or the President of the United States.
Kennedy Scholars go on to make significant contributions across public service, law, science, technology, education, business, charities, the arts and media.
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The Role
This Administrator role is an exciting opportunity for a self-starter to play a central role in supporting the running of one of the UK’s most prestigious international scholarship programmes. The Administrator will help provide an excellent experience for applicants, Scholars, alumni, Trustees and partner institutions.
The Administrator role with support on the full scholarship cycle which includes providing high quality administrative support to the Director, Scholars and other stakeholders. The Administrator will support on keeping accurate financial and data records, governance, communications, event planning and alumni engagement activities as required.
The role requires someone who has demonstrable experience of providing Administration support, has excellent written skills, can use their discretion, has good attention to detail as well as possessing strong interpersonal skills.
DUTIES AND RESPONSIBILITIES
1. Scholarship Administration and Selection
Administer the scholarship application process and selection cycle, including its promotion, application timelines and manage applicant enquiries. Respond promptly and professionally to applicant enquiries via email, phone and online channels.
Prepare longlists and shortlists in consultation with the Director. Provide administrative support to the selection panels, including scheduling scholar interviews and preparing interview packs, briefing papers and secure document folders for panel members.
Work with the Director to communicate selection outcomes professionally and sensitively to applicants.
Support safeguarding, compliance and due diligence processes relating to applicants and Scholars. Maintain accurate records of applicant demographics, progress, decisions and feedback.
2. Scholar Support and Engagement
Arrange onboarding for new Scholars, including orientation materials, pre departure meetings, events and information sessions. Maintain FAQs and administrative briefings.
Maintain up-to-date Scholar profiles, biographies and photos for the Trust’s website, social media and publications.
Facilitate community‑building among current Scholars through sharing news, arranging check‑ins, online meet‑ups and occasional social or academic gatherings.
Contribute to the Trust’s pastoral and administrative support of Scholars throughout their studies in the US. Monitor Scholar engagement, academic progress and wellbeing, escalating concerns where appropriate.
3. Financial Administration and Reporting
Prepare documentation for tuition payments, stipends and approved expenses; maintain timely and accurate payment schedules.
Provide administrative support to the Director regarding statutory reporting including the Annual Report and Charity Commission returns
4. Communications, Outreach and Marketing
Draft, edit and publish web content, including scholarship information, news updates, Scholar profiles and stories and application guidance. Maintain FAQ pages and ensure accurate, clear and up to date information for applicants.
Support digital communications, including social media posts, email campaigns and website announcements to highlight Scholar achievements and alumni successes. Maintain a database or scholar profiles which are published on the website.
Represent the Trust at events such as graduate fairs, widening participation meetings and university visits.
Maintain a database of UK Universities and partner organisations who support the Trust to reach the widest possible audience for promoting the scholarship. Build relationships with UK universities, careers teams and relevant networks to promote the scholarship.
5. Governance and Committee Support
You will work with the Director to provide the scheduling, servicing and administration of Trustee meetings, scholarship panels and standing committees, including the preparation of meeting agendas, briefing materials, papers and securely held meeting papers.
Draft accurate minutes of meetings and keep track of deadlines of actions.
Maintain governance records, committee membership lists and document archives. Support working groups and sub committees, including document preparation and follow up tasks.
Support the Director with the ongoing review and development of policies and procedures to ensure they are fit for purpose.
6. Executive admin and other functions
You will work with the Director on executive and administrative support, including diary management, correspondence, travel and expenses
Undertake other reasonable duties in support of the Trust’s work
Maintain accurate records in all internal systems, ensuring high data quality standards.
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SKILLS, EXPERIENCE AND BEHAVIOURS
Essential
· Proven administrative and organisational experience in any sector
· Demonstrable high level written skills
· High level of office software ability
· During interpersonal skills
· High level of accuracy, numeracy and attention to detail
· Able to demonstrate experience of managing competing priorities and meeting deadlines
· An interest in the work of the Kennedy Memorial Trust
Desirable
• Minimum of a B grade in A level English or a Degree
• Experience in scholarship administration, or student support
· ` Experience editing or creating web content
• Knowledge of higher education and current affairs
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Personal Attributes
• Highly organised and self motivated
• Warm, professional manner with a willingness to learn
• Sound judgement and discretion when handling confidential information
• Empathic and able to be self-confident when working with scholars and the team
• Proactive, flexible and comfortable working in a small team
• Commitment to equality, diversity and inclusion
• Willingness to invest in ongoing professional development
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HOW TO APPLY
Please submit:
• A CV
• A covering letter with a supporting statement (maximum 2 pages) outlining how you meet the role criteria and what you feel you could bring to the Kennedy Memorial Trust
Application deadline: midnight 25th May 2026
A Basic DBS check will be required for the successful candidate.
Please submit:
• A CV
• A covering letter with a supporting statement (maximum 2 pages) outlining how you meet the role criteria and what you feel you could bring to the Kennedy Memorial Trust
Application deadline: midnight 25th May 2026
A Basic DBS check will be required for the successful candidate.
Salary: £48,225 – £52,080 (incl. London weighting)
Contract: Permanent
Location: Hybrid (minimum 40% in London office)
About the role
CAFOD is looking for a Senior Business Analyst to lead business analysis across Digital, Data and Technology (DDaT).
You’ll shape and assure digital and data-driven change, ensuring initiatives are clearly defined, value-focused, and aligned with real organisational needs. Acting as a bridge between stakeholders and technical teams, you’ll help deliver effective, sustainable improvements across CAFOD.
Key responsibilities
Lead business analysis for digital and data change initiatives
Support teams to define problems, assess options, and identify solutions
Ensure requirements are clear, prioritised, and delivery-ready
Lead and support testing and User Acceptance Testing (UAT)
Build strong relationships with stakeholders across the organisation
Facilitate workshops and support decision-making
Contribute to governance, planning, and continuous improvement
About you
Significant experience in business analysis at a senior level
Strong skills in problem definition, process improvement, and solution design
Experience translating business needs into clear requirements (e.g. Jira tickets)
Understanding of digital delivery and software development lifecycles
Confident working with senior stakeholders and cross-functional teams
Experience supporting or leading UAT
Desirable: Salesforce or Tableau certification
Additional information
Hybrid working with at least 40% office-based in London
Opportunity to lead and shape organisational change
Part of a collaborative, purpose-driven team
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.
Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.
The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.
Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.
If you are passionate about making a difference and have the experience we need, we would love to hear from you.
Due to the large number of applicants, we regret we shall not be able to write personally to applicants who are not shortlisted. Therefore, if you have not heard from us, please presume that on this occasion your application has been unsuccessful.
Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community.
The client requests no contact from agencies or media sales.
Senior Internal Auditor
Contract type: Permanent – 35 hours per week (requests for part-time will be considered)
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face in the London office, external meetings or travel. 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £52,468 per year with excellent benefits
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the role
As our Senior Internal Auditor, you will support WaterAid to continuously strengthen internal controls and effective risk management by the delivery of internal audit engagements working closely with management to drive sustainable change.
In this role, you will:
Requirements
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 12:00 PM UK time on 27 May 2026. Interviews are expected to take place week commencing 08 June 2026.
*Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the UK. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central.
Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment.
Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.
The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.
What you’ll be doing?
The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service.
Answer a range of queries and offer reassurance to all callers.
Refer clients to Adult Social Care for an assessment where appropriate.
Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.
What you’ll benefit from
Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre
Generous pension provision - 7% employer contribution
26 days holiday a year rising to 31 days after 5 years
A great staff team
Opportunity for this role to be full time or part-time/ job share - please indicate in your cover letter which you'd be interested in
Interviews will be taking place on Wednesday 13th May (in-person - in Brixton, London)
Using Quick Apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
Note: We want to hear your voice throughout the questions. Although AI tools can be helpful an over-reliance on them can lead to generic submissions that fail to showcase your unique skills. We strongly encourage personalised answers so we get to know the real you and your understanding of the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Community Fundraiser – Suffolk
Location: West Road, Ipswich IP3 9SX (temporary office while the expansion work of our Ipswich hospice IP3 8NS is carried out)
Contract: Permanent
Hours: Full or part-Time, 30 – 37.5 hours per week, across 4 or 5 days (Role requires flexibility to work occasional evenings and weekends as required)
Salary: 28,000 - £31,000 FTE, dependent on experience (pro rata salary for part time hours)
About Us
East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.
We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.
About the Role
We are looking for a Senior Community Fundraiser to help drive sustainable community fundraising income across Suffolk and parts of Essex, while building meaningful relationships with supporters from all backgrounds. This role is central to delivering our new five year fundraising strategy and contributing to long-term positive impact through community-led fundraising.
Key responsibilities:
What we are looking for:
Comprehensive range of benefits of working for EACH:
Closing date: 10th May 2026
Interview date: 14th May 2026
N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
No agencies please.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job purpose
As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.
You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.
Scope of role
· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.
· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
· Conduct initial assessments and book appointments with our advice specialists.
· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.
· Identify when to signpost or refer people to other organisations to ensure they receive the right support.
· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.
· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.
· Apply safeguarding principles in everyday work - training and guidance will be provided.
· Collaborate with colleagues and project partners to improve how people access and experience our service.
· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.
Key working relationships
· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.
· External: Advisors and Clients
What Success Looks Like in Your First Year
Person Specification
The successful candidate will demonstrate:
Essential
· Experience in providing customer service in person, over the phone or online
· Clear and confident communicator with good spoken and written English
· Strong active listening and questioning skills
· Able to build trust with people from diverse backgrounds
· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
· Good emotional resilience and self-awareness, including recognising when to seek support
· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
· Strong attention to detail
· Ability to manage time in a busy service environment.
· Collaborative, solutions focused approach.
· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems
· Understanding of safeguarding principles and a willingness to apply these confidently after training
Desirable
· Knowledge of community services in a London context.
· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Salary: £35,668 – £39,005 pro rata
Hours: Part-time (21 hours per week)
Contract: Permanent
Location: Home-based (with regular travel across Brentwood Diocese)
About the role
CAFOD is looking for a Community Participation Coordinator to grow engagement across the Catholic community in Brentwood Diocese.
You’ll inspire and support volunteers, build strong relationships with parishes and clergy, and increase participation in CAFOD’s work to tackle poverty and injustice.
Working as part of a regional team, you’ll help deliver plans that drive volunteer engagement, fundraising, and community action.
Key responsibilities
About you
Additional information
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work closely with colleagues in the Social Value Team, the Charities Liaison Team and wider Group functions, playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
This permanent position will support the South of the UK and will involve regular travel throughout the region. The successful candidate will be expected to offer hands-on support in various locations and collaborating with teams and clients across multiple regions. The proposed start date will be in July 2026.
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews on 27th and 28th May, followed by final interviews on 8th and 9th June. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process.
What you’ll get:
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
PATHS (Promoting Alternative Thinking Strategies) is a well‑established, evidence‑based social and emotional learning (SEL) programme. It supports young children to build core life skills including self‑awareness, self‑management, social awareness, healthy relationships and responsible decision‑making.
About the role
As Programme Co‑ordinator, you will lead the local implementation of PATHS, working collaboratively with preschool teams to embed the programme effectively and confidently into daily practice. Your role will be both hands‑on and strategic, and will include:
You'll be part of a supportive UK‑wide Barnardo's PATHS team, with access to full training, resources and peer support to help you succeed and grow in the role.
About you
In addition to meeting the criteria in the generic Programme Co‑ordinator Person Specification, we are looking for candidates who can demonstrate the following service‑specific experience and attributes:
Essential:
Desirable:
Most importantly, this role offers the opportunity to make a real and lasting difference to children, young people and families across Pembrokeshire by strengthening social and emotional wellbeing from a young age.
Although this contract has a permanent status, please be aware that this post is subject to funding currently until end of March 2027 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31st March 2027.teach
The client requests no contact from agencies or media sales.
About Us
BeyondAutism is a UK charity dedicated to ensuring autistic children and young adults access the education and support they need to thrive. Founded in 2000, we provide specialist services from Early Years through Post-19, alongside outreach, training, and national influence.
Our approach is rooted in understanding behaviour as communication. We champion individuality, independence, and ethical, person-centred support that improves quality of life.
The Role
We’re looking for a creative and organised Digital and Content Officer to help bring our work to life online.
You’ll work across teams to create, manage, and publish engaging digital content that showcases our impact, strengthens our brand, and supports our mission.
This is an ideal role for someone passionate about storytelling, digital marketing, and making a difference.
Key Responsibilities
Content Creation & Management
Social Media
Digital Communications
General
About You
Essential:
Desirable:
Benefits
Additional Information
BeyondAutism is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young adults.
How to Apply
Please submit your CV and a cover letter outlining your suitability for the role.
The client requests no contact from agencies or media sales.
We’re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery.
Job Description: Commercial Income Lead
Location: West Horsley Place (hybrid working considered)
Reporting to: Deputy Director
Hours: 0.8 Part Time
Contract: Fixed-term contract (12 months) with the option to extend.
We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery.
Working pattern: Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events
Salary: £35,000 for 0.8 Part Time (£43,750 FTE)
Role purpose
The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place’s commercial income.
This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery.
The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area.
Key responsibilities
Commercial leadership & strategy
Sales & business development
Planning & delivery
Filming, traders & partnerships
Weddings & private events – strategic oversight
Organisational contribution
Person Specification
Attributes
Skills and experience
Essential
Desirable
We are a 400 acre estate, listed manor house and walled garden with the mission to improve people's lives through culture, heritage and nature



The client requests no contact from agencies or media sales.
As Southwark Cathedral’s Audience Development Coordinator, your main responsibility will be to monitor visitor numbers and build new audiences. Leading on impact and evaluation, you will develop strategies to attract new visitors, engaging existing audiences, and improve the overall visitor experience.
You will collaborate on projects related to the Cathedral’s marketing, visitor engagement and cultural events programme.
If you have experience in:
And are:
Then we would love to hear from you.
Main Duties and Responsibilities
· Develop and implement strategies to attract new audiences and deepen engagement with existing ones through various channels like social media, email, and events.
· Work with the Head of Engagement to improve the visitor experience to encourage repeat visits and positive word-of-mouth
· Work with the Communications Team to create and manage marketing campaigns to promote the Cathedral and its offerings
· Attend Cathedral public events and programming to gather relevant data and audience feedback
· Build creative and engaging forms of visitor feedback that captures qualitative and quantitative data key to the building of an audience-led Engagement programme
· Work with the Engagement team to plan and execute audience-led programming to attract visitors and enhance engagement, such as concerts, lectures, or tours, delivering on the new Engagement Strategy
· Track and analyse key performance indicators (KPIs) to measure the effectiveness of audience development efforts
· Work with other departments, including marketing, fundraising, and education, to achieve the Cathedral’s vision and mission values
· Working with the Head of Engagement, CFO and COO to manage budgets related to audience development activities
· Develop and implement an audience development strategy and an evaluation framework that aligns with the Cathedral's overall goals
· Lead on data and feedback analysis and the building of reports to inform key stakeholders and SLT of Cathedral programming
Closing date: 11.59pm on Wednesday, May 13th
Interviews are planned for Friday, May 29th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
The client requests no contact from agencies or media sales.