Supporter planning manager jobs in New malden, greater london

About the role

This role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with Your Place. You will manage all recruitment systems, administration, and relationships with external recruiters, while delivering on improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them.

Salary: £30,205-£32,965 annual salary annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

Responsibilities

People Operations

• To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.

Recruitment

• Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy

• To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.

• Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.

• Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent

• Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.

• Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews

• Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.

• Keep all new starter files up to date, in particular recruitment and onboarding.

• Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies

Onboarding & Induction

• Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.

• Provide comprehensive in-person inductions for all new starters

• Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods

• Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.

• Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate

• Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.

Information Systems

• To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.

• To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Manager as appropriate.

General

• Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.

• Ensure that all duties and services provided are in accordance with policies and procedures.

• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• We are a busy charity with a small People team. There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities.

About you

• Experience

  • Experience and interest in recruitment, onboarding of new starters and retention of employees

  • Experience in a wide range of administration activity in a People/HR function

  • Experience of providing administrative support in a fast-paced environment

  • Experience of using a range of systems and software applications

  Qualifications

  • Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post

  Skills & knowledge

  • An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace

  • Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively

  • Good communication skills (both written and verbal)

  • A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel

  • An understanding of confidentiality and data protection

  Abilities

  • Excellent accuracy and attention to detail

  • Ability to develop good working relationships and rapport with internal/external stakeholders.

  • Ability to work as part of a team as well as being able to use own initiative

  • Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries

  • Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice

  • Ability to set up and work according to schedules

  Personal qualities

  • A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness

  • Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks

  • Strong sense of responsibility and accountability

  • An understanding of and commitment to the values of Your Place

  • Willingness to occasionally work outside of normal office hours

  • Committed to continuing professional development

  Desirable

  • Qualification in Business Administration or Human Resources

  • An understanding or experience of using a people Information and payroll system

  • Some knowledge, experience or understanding of people management processes and best practice

Recruitment timeline:

Closing date: Wednesday, 8 April 2026

1st stage: shortlisted candidates will be invited to a brief pre-screen call on Friday 10 April 2026 which will last no more than 20 minutes

Final stage: In person interview with the Director of People and the People Manager on Wednesday 15 April 2026

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

Are you a skilled practitioner with excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

Wandsworth Wellbeing Foodbank Service is an adult mental health service, offering support in foodbanks and Primary Care settings and we are delighted to be hiring an additional Wellbeing Coordinator to join our supportive and successful team.

New funding has enabled us to create this post which will focus on increasing our capacity and inclusivity to provide emotional and practical support to the most vulnerable foodbank guests, who present with complex needs. This will involve providing a short-term intervention of up to two sessions, making safeguarding and other referrals where appropriate, liaising with GP’s and improving access to services.

The other facet to the role will involve building new links with marginalised communities in Wandsworth, such as Refugee and Asylum Seekers, people with substance misuse, victims of domestic violence and the LGBTQ+ community. The goal is to reduce health inequalities linked to racism and all forms of discrimination.

Stewardship Project Manager

The Talent Set are delighted to partner with our client on a fantastic Stewardship Project Manager role. This pivotal position involves managing donor engagement activities, developing stewardship programmes, and supporting project delivery during an important time for the team. The successful candidate will bring a broad skill set, adaptability, and sensitivity to work in a dynamic and compassionate environment.

Key Responsibilities

• Develop and implement stewardship and engagement strategies for a diverse donor portfolio
• Write and coordinate content for campaigns, collaborating with marketing and communications teams
• Support ambassador and private patient engagement initiatives, including overseeing related campaigns and activities
• Create engagement packages for corporate partners, including planning and delivering activities such as fundraising hampers
• Assist with event planning and management, particularly in supporting ongoing activity and managing stakeholder involvement
• Establish and monitor KPIs to track team performance and programme effectiveness
• Manage and support project timelines, ensuring timely delivery of activities and initiatives
• Act as a key contact for partnership projects and campaign planning, acting with initiative and professionalism

Person Specification

• Demonstrates excellent project management skills with the ability to plan, coordinate, and deliver multiple activities simultaneously
• Strong written and verbal communication skills, able to create engaging content for diverse audiences
• Personable, vibrant, and motivating with the capacity to support and energise colleagues
• Adaptable and proactive, able to plug gaps and support strategic priorities quickly
• Experience in fundraising, stewardship, or donor engagement is desirable
• Confident in working with external partners, stakeholders, and internal teams

What’s on Offer
Salary: £44,000 
Day Rate: £173.91 + £27.92 Holiday

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Night Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor (Nights)

Location: Royal Borough of Kensington and Chelsea (RBKC) Please note that unfortunately this service does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays. 

About the Role

We're hiring a Night Support Mentor to join our team based in Royal Borough of Kensington and Chelsea . The service supports long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.

In this role, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will play a crucial role in continuing the high quality support which is provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible, and actively engaged throughout the shift. There is a focus on welfare checks, providing resident support, and completing administration tasks, ensuring clear handovers are prepared for the day staff and managers. 

You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Supporting with the creation of tailored support plans in collaboration with the day team and resident.
• Monitoring residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Complete all routine night duties and any tasks handed over by the day shift or service manager. Prepare regular handovers for the day staff.
• Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
• Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.

About You 

We're looking for a someone who shares our passion for supporting people who’ve experienced homelessness, and have struggled with their mental health, substance use, and alcohol dependency. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. . A self motivated individual who can stay engaged during the shift, able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values.

What are we looking for: 

• Previous professional or lived experience supporting people who mental health, substance use, and alcohol dependency
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Volunteer Lead

What is the opportunity

Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.

About your values and strengths

You are someone who strengths and values will align with the following attributes:

• Shows independence and can think on their feet to bring new ideas to the table
• See’s volunteers as valued contributors to support the visibility and inclusion of with learning disabilities in our communities.
• Is collegiate and outward facing in their working style.
• Sees problems as opportunities particularly in building you own knowledge and that of others you work with

What you can expect from us

A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.

To Apply

Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.

We are an inclusive employer

This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.

Salary: £42,000–£47,000 (fixed)
Location: London, hybrid working with a minimum of one day per week in the office
Hours: Full-time, 35 hours per week

Build the future of individual giving
An international charity supporting people working at sea is seeking an Individual Giving Manager to lead a step-change in how individual fundraising is planned, delivered and grown.

Individual giving is already generating around £450k per year, with clear ambition to increase this by £100k per year over the next two years. Appeals, digital income and event-driven donations are in place, but there is no single, coordinated strategy or supporter journey. This role exists to design and deliver that strategy.

You will have the opportunity to build strong foundations, introduce clearer processes and automation, and bring coherence to supporter communications and stewardship. There are immediate opportunities for growth, alongside longer-term strategic development.

What you will do

• Design and deliver a clear, ambitious individual giving strategy to grow income and improve supporter retention
• Lead multi-channel appeals and campaigns, including seasonal and end-of-financial-year activity
• Develop coordinated donor journeys across direct mail, digital, events and regular giving
• Improve segmentation, targeting and use of insight to increase engagement and return on investment
• Make effective use of CRM and email marketing systems to support growth and automation
• Oversee supporter care, ensuring timely, accurate and thoughtful responses to supporters
• Manage legacy and in-memoriam fundraising, strengthening and refining existing pipelines
• Work closely with marketing, data and finance colleagues to ensure strong infrastructure and reporting
• Build processes that enable the programme to scale sustainably over time

About you
You will bring:

• Significant experience in individual giving or direct marketing fundraising
• A strong track record of developing and delivering income-generating campaigns
• Strategic thinking combined with the ability to build practical systems and processes
• Confidence using data and insight to shape decisions and improve performance
• Excellent written communication skills and an understanding of supporter motivation
• A collaborative approach and empathy with a mission-driven organisation

Why join
You will be joining a collaborative and supportive team with a strong culture and clear ambition. This role offers genuine ownership, the chance to professionalise an important income stream, and the opportunity to make a meaningful difference to people working in some of the most challenging conditions in the world.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Make a real difference to families every day

Are you passionate about supporting families and giving children the best start in life?

We’re looking for a Family Support and Activities Coordinator to join our friendly and committed team. This is a varied, hands-on role where no two days are the same. You’ll work directly with families in their homes and communities, coordinate volunteers, and plan engaging activities for young children and parents.

About the role

You’ll support families with young children who may be facing challenges such as isolation, low confidence, or complex needs. At the same time, you’ll design and deliver fun, development-focused activities and groups that help children thrive and parents feel more confident.

A key part of this role is delivering sessions during school holidays, when families often need additional support. Your work will help ensure continuity of care and reduce isolation during these times.

You’ll also:

• Assess family needs and provide tailored support
• Match and support volunteers working with families
• Plan and deliver stay-and-play sessions, workshops, and activities
• Build strong relationships with local partners, schools, and services
• Promote our work in the community and support outreach efforts

Around 70% of your time will be spent out in the community, including home visits and delivering groups.

About you

We’re looking for someone who is:

• Experienced in working with children and families (e.g. schools, nurseries, family services or similar)
• Confident delivering group activities or workshops
• Warm, approachable, and able to build trust with a wide range of people
• Organised and able to manage a varied workload independently
• A strong communicator with good written and IT skills

Why join us?

At Home-Start, you’ll be part of a supportive team making a genuine difference in families’ lives. We offer:

• A meaningful and rewarding role in the community
• Ongoing training and development opportunities
• A flexible, supportive working environment
• The chance to shape activities and support that truly meet families’ needs

Apply now

If you’re passionate about supporting families and want a role where you can see the impact of your work every day, we’d love to hear from you.

Prospectus is excited to be working with our client to help them recruit for a Philanthropy Manager to join their team. The organisation brings together world-class performers and trailblazing creatives teams to share unforgettable performances with audiences near and far. Equally, the Philanthropy and wider Development teams provide unparalleled donor experiences and opportunities to support a wide range of performances and learning events every year.

The organisation's Development Office is a busy, in-person office that provides a world-class environment to be close to supporters, development colleagues, and performance staff and performers. This role is offered on a permanent contract basis paying a salary of £36,000 to £40,000 per annum, depending on experience and will be mainly on-site in Covent Garden.

The Philanthropy Manager will manage a portfolio of key philanthropic relationships and increase the value of the relationships with existing supporters. They will maximise income from philanthropists through new initiatives and promotion of a range of activities, including regular events.  The post holder will create and develop giving circles too and will work to an agreed plan for each approach and actively solicit gifts personally where appropriate.

They are looking for someone with a demonstratable track record in philanthropy or fundraising for major organisations and a demonstrated success in managing a portfolio of high value relationships. They are looking for a candidate with demonstrable experience of personally securing four and five figure donations. The ideal candidate will bring a balance of experience and innovation and will have an understanding of the art forms of opera, ballet, music and dance.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Job Title: Commercial Manager

Reporting To: Head of Retail, Wholesale & Food Service

Salary Range: £36,000 - £38,000 (dependent upon experience)

Contract Type: Permanent

Location: This is a field‑based role that can be based anywhere in the UK. You’ll manage several large accounts, with regular visits to their headquarters and key events. On average national travel can be expected a couple of times per week.

Working days/hours per week: 35 per week, Monday - Friday, 9am – 5pm

Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job

Commercial Manager will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network. For designated top food partners, you will be their day-to-day point of contact with regular face to face contact at all levels.

You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them. You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.

You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.

Duties and Responsibilities

Partnership Management

• Contribute to the development of consistent, structured Joint Business plans with

designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources

• Work on behalf of the account to develop and embed services relevant to the account and agreed through the joint business plan – e.g. employability or store level redistribution 

• Execute joint business plans and report internally and externally on progress.

• Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.

• Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.

• Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management.

Project and Initiative Management 

• Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network. 

• Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network

• Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams.

Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. A well-established partnership between the RCR and the College of Radiographers, the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.

What you’ll do:

• Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring:

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Content & Social Media Manager plays a central role in delivering IAPB’s global communications ambition by producing high-quality content, strengthening IAPB’s digital presence, and supporting impactful public awareness campaigns. Working as a key member of the External Communications function, this role helps amplify IAPB’s voice across global health, development, policy, and public audiences.

Working closely with the Head of External Communications, the postholder manages day-to-day content creation and social media execution across IAPB’s channels, ensuring messaging is aligned, strategic, accessible, and compelling. They support global campaigns, such as Love Your Eyes, Every Story Counts, and the Global Summit for Eye Health, by producing content that humanises eye health, drives behaviour change, and elevates the lived experiences of communities worldwide.

Role and Responsibilities

1. Digital Content & Social Media Management

• Lead daily management of IAPB’s social media channels (Instagram, TikTok, X, LinkedIn, Facebook), ensuring content is strategic and audience focused. 
• Building on the strategy, deliver a year-round social media and content plan aligned to organisational priorities, campaigns, and global advocacy goals. 
• With the support of other team members brief high quality, platform specific assets including graphics, social cards, shortform videos, EDM content, toolkits, and campaign materials. 
• Deliver regular analytics reports, tracking performance trends, audience insights, and opportunities for improvement. 
• Support influencer-based activations—particularly on Instagram and TikTok—to normalise good eye health behaviours and encourage screenings

2. Content Development & Storytelling

• Develop creative concepts and content ideas for global moments, campaigns, op-eds, human-interest stories, and behaviour change messaging. 
• Write clear, compelling copy for blogs, press releases, social media, websites, campaign updates, and storytelling pieces. 
• Ensure accuracy, consistency, and quality of all content, maintaining alignment with IAPB’s brand identity, strategic messaging, and global campaign voice. 
• Provide editorial support, including proofreading and content quality assurance across the communications portfolio. 

3. Campaign Activation & Member Tools

• Support development and delivery of global campaign assets for Love Your Eyes, Every Story Counts, and other awareness initiatives. 
• Produce user-friendly digital toolkits, templates, messaging guidelines, storytelling prompts, and ready to use social media materials for IAPB members. 
• Help maintain shared content libraries, ensuring members can easily find and adapt campaign materials. 

4. Cross-‑Organisational Collaboration

• Work collaboratively with global colleagues across advocacy, knowledge, membership, campaigns and events teams to ensure coherent messaging and integrated planning.
• Coordinate effectively across diverse time zones and cultures, supporting smooth communication within a global federation. 
• Contribute to thought leadership efforts by supporting content preparation, storytelling assets, and multimedia elements tied to strategic initiatives.

5. Quality, Insight & Continuous Improvement

• Use analytics, platform insights, and sector trends to inform content strategy and enhance performance over time.
• Identify opportunities to strengthen engagement, reach new audiences, and innovate IAPB’s digital presence.
• Uphold IAPB’s organisational behaviours - Ambitious, Collaborative, Inclusive, and Strategic - in all areas of work.

Education, Skills & Experience Required

Required:

• Strong understanding of social media approaches across major channels (Instagram, TikTok, X, LinkedIn, Facebook).
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to coordinate across teams and support collaborative ways of working.
• Experience creating and editing digital content for varied audiences, including visual and multimedia content for campaign activations
• Strong organisational skills with attention to detail and ability to manage fast-moving campaigns
• Ability to build strong relationships and collaborate with global colleagues, influencers, members, and partners.
• Degree-level qualification or equivalent relevant experience.
• Good IT skills, including familiarity with digital tools and platforms (E.g., Canva, Adobe Suite, social scheduling tools).

Desirable:

• Experience working with influencers or content creators
• Experience running or supporting online engagement activities (webinars, livestreams, digital events).
• Knowledge of CMS, analytics, dashboards, or other web tools.
• Knowledge of eye health, global health, public health, or international development issues.

General

• Demonstrate IAPB organisational behaviours—Ambitious, Collaborative, Inclusive, and Strategic.
• Respect the diverse cultures, experiences, and working patterns of colleagues and partners.
• Undertake any other duties commensurate with the role.
• This role profile outlines key responsibilities but is not exhaustive; duties may evolve as required by the organisation.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working
• Flexible working
• Employee Assistance Provider
• Various family friendly policies
• We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

Closing date Friday 10th April 2026. IAPB reserves the right to close the vacancy before the closing date.

1st stage interviews will be held via Teams w/c 20 and 27 April 2026. 

Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful.  We request no contact from agencies.

Individual Giving Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Philanthropy Manager
Location: ZSL London Zoo, Regents Park, London NW1 - Hybrid
Vacancy Type: Permanent
Salary: £40,000 per annum
Business Area: Enabling Functions and Professional Services

Purpose of the role

We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where wildlife thrives.  This role is focused on raising vital funds from individuals to support ZSL’s global ambition.  You will lead on engaging new and cultivating existing supporters, securing high-value and major gifts. As part of your stewardship and cultivation work, you will build deep, lasting relationships and grow a sustainable income stream that powers our global impact.

This is a hybrid role, with the expectation of spending two days a week in the office at a minimum, alongside attending occasional off-site meetings with donors and stakeholders.  As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences.

Key responsibilities:

Fundraising Strategy: Contribute to strategic planning to ensure a coordinated and donor-centric approach that maximises philanthropic support, in collaboration with the Head of Philanthropy.

Donor Cultivation and Stewardship: To manage and grow a personal portfolio of high-value and major donors, securing income from high-value and major gifts.

Prospect Research: Identifying and researching potential donors who align with the organisation's mission and goals, with support from the Prospect Researcher.

Proposal Writing and Donor Reporting: Craft compelling and personalised proposals and presentations to secure funding, and work closely with the wider fundraising and project delivery teams to produce high quality reports.

Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects.

Financial accountability: Keep accurate records and handle accompanying gift administration and recognition.

About you

• Experienced fundraising and donor development professional within the charity or cultural sectors, with a proven track record of securing five- and six-figure gifts from individuals, trusts, foundations, and institutional partners.
• Confident in developing compelling proposals and presentations that engage and inspire individual philanthropists.
• Experience working with fundraising databases and donor management systems.
• A proven track record in working with senior volunteers in a fundraising context.
• Knowledge of fundraising best practices and ethical considerations.
• Strong communication, interpersonal and relationship management skills.

About us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

If you have any questions about this role, we’d love to hear from you! Please get in touch with our recruitment team

Closing Date: 6th April 2026

We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.

The selection process will involve two stages:

First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.

We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.

No agencies please.

Why This Role Matters

Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen.

As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally.

About Us

FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest.

Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives.

The Role

We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity’s services and internal operations.

Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact.

You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You’ll also use your strategic thinking skills to help improve service provision.

Key Responsibilities

Operational Management

• Oversee the day-to-day delivery of the charity’s services.
• Plan and manage the annual night shelter season and the year-round drop-in centre.
• Maintain oversight of case management, outreach activity and data systems.
• Ensure compliance with safeguarding, health and safety, and organisational policies.
• Oversee administrative and IT systems, including effective use of the case management system.

Service Development

• Review operational systems and processes to identify opportunities for improvement.
• Implement changes that improve efficiency, quality and impact.
• Use data, feedback and lived experience insight to inform service development.

Leadership and Team Management

• Line manage operational staff, providing supervision, guidance and performance management.
• Foster a supportive, inclusive and accountable team culture.
• Support staff wellbeing, training and reflective practice.
• Oversee the recruitment, induction and support of volunteers.

Strategic Contribution

• Work closely with the Charity Director to translate strategic aims into operational plans.
• Contribute to organisational planning, policy development and reporting.
• Provide operational insight and updates to the Charity Director and Trustees.

Partnership Working

• Work collaboratively with other homelessness organisations and local partners.
• Support the development of positive relationships with local authorities, funders and stakeholders.
• Represent the charity in meetings and forums where appropriate.

 

About You

We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness. You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience.

You will bring:

• Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage.
• Experience managing services or operations within a small team or organisation.
• Experience line managing staff and supporting frontline practitioners.
• A strong understanding of safeguarding, risk management and good practice in frontline support services.
• Excellent organisational, communication and problem-solving skills.

You will also be:

• Positive, resilient and solutions-focused.
• Calm under pressure and confident making decisions.
• Values-driven and committed to improving outcomes for people experiencing homelessness.
• Comfortable working within the charity’s Christian ethos.

Flexible Working

We support flexible hours where operationally viable. Requests for flexible working arrangements and compressed hours will be considered.

Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds.

As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures, including reference checks and an enhanced DBS check.

Closing date for applications:5pm  Monday 13th April 2026.Interviews expected week commencing April 27th 2026.