Supporter relations officer jobs

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Mental Health Programme Lead

Based: Battersea Park

Salary: £30868.58 per annum (pro rata)

Contract: Permanent, Part Time 

Work Arrangement: 16 hours per week,  

DBS: Enhanced

Role Overview: 

Responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness. 

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities: 

• Responsible for coordinating aspects of Enable’s Mental Health programmes. This includes planning, delivery, identifying areas for development, promotion, and reporting. 
• Deliver one to one client and community assessments with adults with SMI. 
• Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning. 
• Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
• Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature. 
• Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
• Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure. 
• Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes. 
• Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
• To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety. 
• To be committed to the promotion of equality, diversity  and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
• To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding. 
• To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post. 

Safeguarding 

• Identify and report any safeguarding concerns following Enables policies and procedures 
• When required, make recommendations and consult with referrers. 
• Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy. 

Skills and Experience:  

• Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.   
• Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them. 
• Experience of conducting one-to-one assessments gathering valuable information to make decisions. 
• Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary. 
• Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public). 
• Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite. 
• Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise. 
• Commitment to valuing equality and diversity and understanding of how this applies to Enable. 
• Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
• Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays. 

Team: Advocacy 

Location: Remote with travel to Westminster approx. twice a month 

Work pattern: 35 hours per week, Monday-Friday 

Salary: Up to £31,918.98 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Assistant Advocacy & Government Relations Officer: 

- providing day-to-day support for the whole advocacy team 

- undertaking core advocacy tasks such as leading on daily political and media monitoring

- conducting online research to add value and support overall work of the team 

- providing meeting and event support 

- assisting with preparation of briefings for parliamentary debates 

- reporting on the outcome of campaigns to the advocacy team 

- content creation for the advocacy web pages 

- general administrative duties 

About the Advocacy team: 

The Advocacy & Government Relations team leads the charity in influencing decision-makers and those whose policies, practices and decisions affect cat welfare across the UK. The small, highly motivated team works to influence legislators (national and devolved governments), professional organisations and corporates. The team has successfully influenced the law on microchipping, pet theft and commercial kitten sales in England and worked with the Scottish Government to regulate cat breeding and rehoming activities. The team also runs digital campaigns as part of its strategy. 

What we’re looking for in our Assistant Advocacy & Government Relations Officer: 

- lives within a commutable (within one hour) distance of Westminster 

- experience working in advocacy, public affairs or influencing work (which may include campaigns) and knowledge of UK political systems 

- proven experience extracting relevant information from political monitoring sources 

- strong administration skills, including project and spreadsheet management 

- experience, or an understanding, of dealing with high profile/ VIP individuals e.g Ministers, MSPs, MLAs, MPs, etc 

- experience completing online and desk research 

- experience or understanding of event organisation 

- experience preparing PowerPoint presentations 

- proven ability to multi-task and work independently on own initiative, accurately and under pressure 

- agile, happy to be hands-on and help in all areas of the advocacy team 

- confident using Microsoft Office (Word, Excel, Outlook, Powerpoint, Zoom and MS Teams) 

- knowledge of our work and campaigns and an understanding of the charity sector 

What we can offer you: 

- range of health benefits 

- 26 days’ annual leave plus bank holidays, increasing with length of service 

- Salary Finance, which empowers you to take control of your financial wellbeing 

- and much more, which you can learn about

Application closing date: 20th April 2026 

Virtual interview date: 11th & 12th May 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. anonymised application form 

2. video screening 

3. Virtual interview with task 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent

GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.

The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.

Please see the attached documents for more information and details on how to apply. 

Timeline 

• Closing date for applications midnight on Sunday 26 April 2026 
• First stage interviews w/c 11 May 2026
• Second stage interviews TBC May 2026

How to apply

To apply for this role, please submit the following documents:

1. An anonymised CV Please remove your name and any other personal identifying details.
2. A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
3. The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.

Please send all documents by midnight on Sunday 26 April 2026 

Your personal statement should address the following three questions:

1. GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have? 
   (300 words max) 
2. Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome? 
   (300 words max) 
3. Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve? 
   (300 words max)

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

At Breast Cancer Now, we’re looking for a creative and proactive media and PR officer to join our ambitious team, as we continue to leverage our being the ‘go-to’ press office for breast cancer and position the charity as ‘determined leaders’ in our field.

This varied and exciting role plays a critical part in helping the charity build its profile through effective and compelling PR and media relations. The post holder will plan, deliver and respond to opportunities across all areas of the charity’s work, from highlighting our world-leading breast cancer research and raising awareness of our public health messaging to promoting our fundraising appeals, brand development, support services and supporting our policy and campaigning work.

The post holder will work closely with a variety of internal and external stakeholders, including people with lived experience of breast cancer, our nurses, researchers, and corporate partners, alongside building strong and trusted relationships with national and regional journalists to secure high-quality targeted media coverage. Every day will be an opportunity to make a positive difference for anyone affected by breast cancer.

About you

An excellent communicator, you’ll have a strong working knowledge of the UK’s media landscape and experience of delivering impactful results in a fast-paced environment.

You’ll be innovative, creative and sensitive in your approach to raising the profile of the charity and all its areas of focus, bringing fresh ideas to engage the media and always ensuring patient voice is at the heart of our work.

You’ll be confident in building trusted, influential relationships with journalists and leverage compelling coverage across all national, consumer, regional and tradeprint, broadcast and online media through these. You’ll collaborate with internal colleagues from across the charity to deliver powerful results, and work closely with external partners, researchers, and service providers. You’ll also play a pivotal role in supporting the smooth running of the media and PR team, including through being responsible for the day-to-day liaison with external suppliers (eg media monitoring) and overseeing the collation of information for key reports (including CEO report to Board of Trustees).

With an instinct for what makes a good news story, you’ll be adept at juggling priorities and deadlines and thrive in an exciting and fast-paced press office, where you’ll be well supported by our talented and welcoming team.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Wednesday 15 April at 09am

Interview date week commencing 20 April

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About The Role

Location: Hybrid - The Grange, Saunderton, Buckinghamshire
Salary: £27,050.40
Contract: Fixed term - 18 months
Hours: 35 hours per week

The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People.

Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme.

The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy.

In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.

Building good internal relationships within our Charity is an important part of this role as you will be working with various teams.

KEY TASKS OF THE ROLE:

Stewardship

• Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
• Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
• Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
• Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.

Puppy Sponsorship

• Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
• Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
• Promptly action any tasks set via the CRM system.
• Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar.

Appeal Data & Fundraising Activity

• Prepare data for Puppy Sponsorship updates and build email communications.
• Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
• Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods.

Additional Requirements

• Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme.
• Conduct yourself in a professional manner at all times.
• Treat all supporter personal information according to GDPR requirements.
• Adhere to the Hearing Dogs Equal Opportunities statement and polices.

You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours.

About You

The following attributes are considered essential for the job:

• Qualifications (GCSE equivalent) in Maths and English
• Administration experience, particularly within a customer relationship database (CRM)
• Experience of working in a customer service environment
• IT competency with all Microsoft packages
• Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail
• Customer-centric approach to ensure all supporters have the best possible experience of our Charity
• Work well with a range of people
• Recognise and embrace the role in an energetic and positive way
• Approaches the role with a balance of kindness and fairness

The following attributes are considered desirable for the job:

• British Sign Language qualification
• Experience of working with people with Hearing Loss
• Awareness of Hearing Link and Hearing Dog range of services
• Experience of working within the voluntary sector

Please apply by providing your CV and Cover Letter by 10th April 2026.

Our dynamic, creative External Relations Team truly punches above it's weight when it comes to fundraising, events and communications. The External Engagement Officer will provide vital administrative and operational support across fundraising, events, and communications, such as event logistics, copywriting content, preparing social media posts.

We are excited for you to join us and make a meaningful contribution to our high-performing team.

Fundraising and Data Support

• Managing Contacts: Ensuring that up-to-date records are kept throughout our CRM (Salesforce)
• Financial Processing: Responsible for adding weekly bank donations onto Salesforce and working with the Finance Team to reconciling income and assist with gift processing
• Supporter Care: Lead on thanking supporters, specifically managing emails and cards 
• Legacy Administration: Assist with the administration of legacy giving, including thanking donors for pledges and gifts.
• Prospect Research: Support the Fundraising Manager in carrying out research into potential prospects and networks to help expand the Trust's reach.

Events - Logistics and Administration

• Guest Management: Support event logistics by using our CRM to manage all aspects of our events including guest lists, RSVPs, and creating name badges for attendees
• Box Office Function: Act as a point of contact for event booking enquiries and assist with seating plans
• On-site Support and post-event coordination

Communications and Digital Engagement

• Inbox Management ensuring timely and professional responses
• Social Media: Assist with digital engagement by managing DMs, replying to comments, and creating content.
• Print Advertising: Manage the logistics of print advertising

General / Team Support

• Inventory Management: Maintain an organized inventory of fundraising and event materials, such as banners, stationery, and merchandise
• Team Collaboration: Provide general administrative support to the ER team and contribute creative ideas for improving supporter care and donor engagement

This is an excellent opportunity to develop a broad range of skills and experience across comms, fundraising, events, marketing and press within a busy team. If you are a motivated individual who has some experience of working in communications or fundraising and can provide reliable, proactive support for our fundraising and communications activities who is also excited to lead on their own projects, we would love to hear from you.

We are looking for a candidate who is highly organized, technologically adept and curious, with a ‘can-do’ attitude who shares our commitment to supporting the clergy community.

Details

Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked

About Emmaus

Emmaus Merseyside is an award-winning charity that empowers people to overcome homelessness for good. We provide people with a stable home and life-changing tailored support.

We’re here for people experiencing or at risk of homelessness. We see the person and their strengths – and help them get their life back on track, based on the future they want to create. As part of a nationwide movement of local Emmaus charities, we equip people with valuable skills, training and work experience to achieve their goals.

No one’s life should be defined by homelessness. In our caring community, we build on each individual’s abilities, increasing their confidence and self-esteem. The people we support have a purpose and a chance to make a real contribution to their community.

About the role

As Chief Executive Officer, you will be the heartbeat and guiding force of Emmaus Merseyside. This is a role for a leader who believes deeply in people and the power of community.

You will champion our mission, inspire our companions, staff and volunteers, and ensure our organisation continues to grow in strength, resilience and impact. Balancing strategic vision with hands‑on leadership, you will help shape a future where every person we support has the opportunity to thrive.

We are seeking a visible CEO who is grounded in the Emmaus values and passionate about supporting others to succeed. This exciting role is suited to someone who can balance strategic thinking with day-to-day involvement; who listens, brings people with them and leads with empathy, clarity and purpose.

This is an exceptional opportunity to make a tangible difference, lead an established charity, and shape the future of a community that changes lives every day.

Please find attached the Applicant Information Pack below, which includes the job description and person specification.

How to apply

To apply for the role, please download the attached Applicant Information Pack below, which includes the job description and person specification.

You are invited to submit a CV and a tailored covering letter outlining your suitability for the role, along with your alignment to our values and mission. Please apply before the closing date for applications, 10am on Friday 17 April.

Following an initial longlisting process, selected candidates will be invited to an informal conversation with a trustee. This provides an opportunity to learn more about Emmaus Merseyside, the role and our community. Shortlisted applicants will then be invited to attend a formal interview and deliver a presentation on Thursday 23 April. 

This staged approach is designed to provide a supportive and transparent experience, enabling both candidates and the Board of Trustees to explore mutual fit and leadership alignment.

£29,500 - £32,250 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re seeking an Email Marketing Officer to join our Integrated Marketing and Media team. In this role, you’ll manage the day-to-day running of our email and SMS platform, making sure every message is engaging, accessible, and delivers real impact for our supporters. You'll make sure we're targeting the right supporters, with the right comms, at the right time.

You’ll work closely with teams across Prostate Cancer UK to help shape their messages for email, offering best practice advice, guidance and training where needed. Day to day, you’ll review content to identify opportunities for improvement, and write or edit copy that is clear, engaging and aligned with our tone of voice. You'll work closely with the team to help build compelling email campaigns and use analytics tools to monitor performance and suggest ways we can improve engagement, loyalty and drive actions and income.

As part of the Digital Marketing and Channels team, you’ll collaborate with colleagues across web, social media and strategic communications to ensure our owned channels work seamlessly together. You’ll support teams in making the best use of email marketing, help roll out new features and capabilities within the platform, and play a key role in improving how we communicate with our warm supporter audience.

Please note internally this role is known as Digital Channels Officer – Email. 

What we want from you

We’re looking for someone with solid experience in digital marketing, particularly email and SMS marketing, either in-house or at an agency. You’ll be confident planning, writing and building campaigns that engage a specific audience and encourage meaningful action.

You’ll have experience using email marketing platforms (ideally Upland Adestra, though experience with tools such as MailChimp or DotDigital would also be valuable). A good understanding of campaign analytics, testing and optimisation is essential, along with the ability to turn performance data into clear recommendations.

You’ll be an excellent communicator and a brilliant writer, able to create clear, punchy and engaging content — from compelling emails to concise text messages. You’ll also be confident supporting colleagues across the organisation, explaining best practice and helping others feel more confident using digital channels.

In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll enjoy collaborating with others, stay up to date with the latest trends in email marketing and the charity sector, and be motivated by the opportunity to help us build stronger relationships with our supporters.

If you’re passionate about email marketing, enjoy using data and creativity to improve performance, and want to help drive positive change for men, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Sunday 19th April 2026. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled from the week of Monday 27th April 2026. We’re expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive.

Surrey Community Action

Chief Executive Officer

35 hours per week, mostly office based but with some scope for working remotely.

Based in Burpham, Guildford, Surrey

The role is subject to a satisfactory DBS check.

£62,000 for a 35-hour week

5% employers pension contribution

25 days annual leave plus three days over Christmas

Employee Assistance Programme

About Surrey Community Action

Surrey Community Action supports Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey’s Communities and we provide services directly to Surrey’s communities that support community action and address unsupported needs.

About The Role

We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future.

As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey’s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team.

You will be the organisation’s lead ambassador, building trusted relationships with partners, funders and decision‑makers, and ensuring the organisation’s voice is heard at local, regional and national level.

You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast‑changing environment.

This is a role for someone who enjoys balancing big‑picture thinking with practical delivery, and who can bring people with them through periods of transition.

If you are motivated to improve the capability, capacity and resilience of the Surrey’s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you.

No two days will be the same, but there are some core parts of this role.

• Strategic Leadership & Organisational Direction
• You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future‑focused and well positioned within the voluntary and community sectors.
• Board Partnership & Governance
• You will work collaboratively with the Board of Trustees, providing high‑quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision‑making through clear reporting, analysis and professional guidance.
• Leadership of People & Culture
• You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high‑performance culture rooted in trust, accountability, equality, diversity and wellbeing.
• Change Management & Organisational Development
• You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience.
• Ambassadorial Role, Advocacy & External Relations
• You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders.

About You

The purpose of the Chief Executive Officer’s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved.

To do this, we need someone who embodies the following attributes, skills and experience.

You will have:

• Senior leadership experience within a voluntary, community, public or values‑led organisation, with accountability for strategy, performance and resources.
• Proven experience of working effectively with a Board or trustees
• Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation.
• Experience in fundraising, income generation and business development
• Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts.
• A strong track record of external engagement, partnership working and representation at senior level.
• People management experience, supporting a compact team delivering diverse projects.
• Excellent communication skills (including social media) and governance literacy.
• It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey.

You will be:

• Motivated, motivating and dynamic
• An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government
• A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities
• A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary.
• Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding.
• Calm and confident under pressure with an evidence-based approach to prioritising finite resources.

These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer.

The Nuts and Bolts

The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely.

Our offices are in Guildford, Surrey

We are committed to continued professional development and will support you to develop your skills even further.

The role is subject to a satisfactory DBS check.

The salary for this post is £62,000 for a 35-hour week.

We also offer:

• 5% employers pension contribution
• Employee Assistance Programme
• 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays

We can only accept applications from candidates with the right to work in the UK.

From front pages of national newspapers to regular TV and radio appearances, our highly successful press team plays a vital role in raising the profile of Diabetes UK. We secure coverage that talks frankly about the diabetes crisis and the seriousness of diabetes. We tell the story of Diabetes UK’s pioneering research, campaign for improvements in diabetes care, and share the stories of those with lived experience of all types of diabetes.

As Media Officer, you’ll be part of a busy, high-performing media team. You’ll collaborate with teams across the organisation, with a key focus on our fundraising and events activities. You’ll also play a key role in our busy press office, working with regional, national, trade and consumer media to provide expert comment and information.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

The role

We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.

Reporting to the Chief Executive, you will:

• Lead governance, compliance and risk management
• Ensure adherence to all regulatory and statutory requirements
• Drive operational performance, efficiency and continuous improvement
• Support delivery of strategic objectives and organisational growth
• Lead business continuity and organisational resilience planning
• Act as Data Protection Officer
• Work closely with Trustees, NHS partners and external stakeholders

This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.

About you

You will bring:

• Significant senior leadership experience in an operational role
• Strong expertise in governance, compliance and risk management
• Experience within a regulated environment (e.g. charity, healthcare, public sector)
• Strong strategic thinking with the ability to deliver operationally
• Excellent communication and stakeholder engagement skills

Why join us?

• A supportive, values-led organisation
• The opportunity to make a meaningful difference every day
• Generous annual leave (plus birthday off)
• Pension, EAP and life assurance
• Free on-site parking

Safeguarding & inclusion

We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.

We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value. ​

A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.​

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things and we’d love to have you join Samaritans and help us continue to succeed.

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​Contract Terms 

• Permanent role
• Full time (35 hours per week)
• £33,000 to £34,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences

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​What you'll do:

• ​Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.
• Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.
• Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.
• Ensure all activity is run in line with best practice and compliance.
• Reports into the Senior Direct Marketing Manager and wider team to deliver the individual giving strategy for priority audiences.
• Undertake database analysis, to inform and improve the direct marketing programme.
   

What you’ll bring:

• ​Hands-on experience managing direct marketing campaigns across various channels.
• Strong project management skills and the ability to meet targets.
• Knowledge of customer relationship marketing, fundraising regulations, GDPR, and best practices.
• Excellent written and verbal communication skills.
• A collaborative team player with great organisational skills.​

See full Job Description and Person Specification.

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

Applications close: ​09:00am on 24th April 2026

Interviews: w/c 4th May, with second round interviews w/c 11th May​

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.