Supporter relations officer jobs
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for a Head of Institutional Relations (maternity cover) to lead our engagement with institutional donors, programme partners and allies in the UK. This is a fantastic opportunity to lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.
Background Information and Purpose of Post
The Head of Institutional Relations leads HI’s engagement with institutional donors, programme partners and allies in the UK, working closely with colleagues from across the global HI Federation, including our country programmes and our technical departments.
You will lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. This will involve managing relations with a wide range of actors, building our profile and responding quickly and effectively to opportunities. You will oversee and strengthen our compliance with donor requirements, ensure our programmes are effectively supported to implement grants and consolidate our capacity to bid for and manage commercial contracts.
As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.
Main Duties and Responsibilities
Leadership and management
- Implement our ambitious plan for institutional relations, staying aligned with the organisation’s objectives and responding appropriately to the external environment.
- Contribute to the implementation of the network-wide institutional funding strategy.
- Lead, empower and motivate your team to achieve their goals, providing support as needed.
- Manage the team budget, including planning, phasing and forecasting in line with the organisation’s financial procedures.
- Participate as an active and constructive member of the Leadership Team, promoting a positive culture, modelling excellent behaviour and supporting cross-organisational initiatives.
- Provide timely and accurate reporting to the Chief Executive, trustees and Federation as required.
Institutional Relations
- Lead the team in ambitious engagement strategies for all donors in the portfolio, particularly the FCDO, Start Network, Australian DFAT and Irish Aid, strengthening existing relationships and, where appropriate, developing new ones.
- Ensure the team develops and maintains expertise on UK donor priorities, expectations and compliance requirements and is proactively analysing, interpreting and sharing this knowledge internally with relevant colleagues across the Federation.
- With your team, build the ability of our country programmes to engage with our donors locally and to comply with donor requirements, including through training.
- Oversee the process of identifying, analysing and sharing new funding opportunities with relevant colleagues, taking a lead when needed on coordinating large multi-country/framework bids to our donors.
- Maintain a network of contacts at other organisations and, working closely with operational and technical colleagues, build relationships with potential partners, including supporting the development of consortia for new bids when required.
- Contribute to building HI’s capacity to bid for and manage commercial contracts, including frameworks.
- Support the team with risk-based contract analysis and negotiation, due diligence and donor compliance.
- Ensure your team is delivering timely and high-quality reporting and grant/contract management, including follow-up of payment requests and tracking.
- Oversee the team’s information management tools and champion HI-wide internal processes and tools such as the CRM.
- Participate in the Bond Disability and Development Group, including supporting its influencing to promote greater emphasis on disability inclusion by the UK Government.
- Monitor and respond to threats and opportunities relating to the UK aid budget and aid policy, as well as for other donors in our portfolio where capacity allows.
- Support your team, the Chief Executive and technical colleagues to engage appropriately with other relevant networks in the UK to influence the UK government and raise HI’s profile (e.g. on specific crisis contexts, the impact of counter-terrorism legislation, health, education, humanitarian mine action, climate change etc.).
- Contribute to engaging with the Start Network and implementing our Start Network strategy.
Other duties
- Maintain a positive and collaborative working relationship with HI UK colleagues and the Federation’s institutional funding, operations and advocacy teams.
- Represent the organisation at relevant external events and meetings.
· Keep abreast of developments within the sector by liaising with counterparts in other NGOs and relevant networks.
- Keep up to date with any relevant changes in legislation, regulatory procedures, innovation, best practice and industry standards.
- Any other activities commensurate with the level of the post, as may be required.
Person Specification
We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.
Essential criteria
· Substantial relevant experience with INGOs, including at least five years’ experience managing strategic relationships with donors, partners and/or networks.
· A track record of securing and managing institutional income.
· Good knowledge of the FCDO as a donor and influencing target.
· Excellent management skills, including the ability to provide appropriate support and to develop colleagues’ capabilities.
· Excellent relationship-building, networking and negotiation skills, both internal and external, and at a variety of levels.
· Demonstrated capacity to design and deliver high-quality proposals, reports and briefs.
· An entrepreneurial thinker with a strong ability to identify opportunities, cultivate prospects and achieve strategic aims.
· Ability to carry out sound strategic analysis, identifying key trends and producing clear summaries from complex information.
· Good understanding of project design, programme quality and effective delivery.
· Excellent planning skills and an ability to work under pressure, to prioritise and to meet standards and deadlines.
· A collaborative and team-oriented approach with strong self-motivation.
· Ability to work effectively in an international and multicultural organisation.
· Willingness to travel and to work outside of office hours when necessary.
· Good IT skills (Word, Excel, PowerPoint, Outlook, Teams).
· Excellent written and verbal communication skills in English.
· Commitment to creating and maintaining an inclusive and protective environment for everyone that comes in contact with the organisation.
Desirable criteria
· A track record of securing and managing funding from, building relationships with and influencing DFAT and/or Irish Aid
· Good knowledge of the Start Network
· Experience of bidding for and managing commercial contracts for humanitarian and development programmes.
· Experience of cross-organisational leadership.
· Understanding of key humanitarian and development issues.
· Understanding of and experience of advocacy or campaigns, including working with the UK political system.
· Experience of developing NGO or academic partnerships.
· Lived experience of disability or from one of our countries of operation.
· French-language proficiency.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



The client requests no contact from agencies or media sales.
The Supporter Connection and Engagement Officer plays a key role in developing and deepening relationships with supporters through personal engagement, particularly via phone and email. This role helps to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission. The work that the Supporter Engagement and Connection Officer does directly enables our frontline work to happen.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.
Are you a creative communicator ready to use your skills for a meaningful cause? At St Catherine’s Hospice, we’re looking for a Marketing and PR Officer to enhance our marketing efforts, grow our reach, and drive income—so we can continue delivering vital services to those who need us most.
This is an exciting opportunity to be at the heart of a supporter-centric, data-driven approach that raises awareness, engages our community, and shares the powerful stories behind our work. If you’re passionate about delivering communications that inspire action, we want to hear from you.
About the Role
As Marketing and PR Officer, you will:
· Lead PR Efforts: Build relationships with media outlets, develop engaging stories, secure impactful coverage, and manage press releases to elevate our profile.
· Enhance Internal Communications: Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
· Deliver Marketing Campaigns: Support the implementation and delivery of multi-channel campaigns that build brand awareness, promote our services, and support fundraising goals.
· Use Data for Growth: Analyse campaign performance and apply insights to refine strategies, ensuring continuous improvement and greater reach.
What We’re Looking For
· Experience: Proven success in PR and marketing, including campaign delivery and writing for varied audiences.
· Creativity and Clarity: A talented storyteller with a strong eye for detail and the ability to create content that resonates.
· Organisational Skills: Ability to manage competing demands, meet deadlines, and juggle multiple projects effectively.
· Emotional Intelligence: Sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
· Technical Skills: Proficiency with digital platforms, content management systems, and marketing tools.
Why Join Us?
At St Catherine’s Hospice, your work will directly contribute to providing compassionate care to those who need it most. You’ll join a supportive, purpose-driven team with opportunities to grow professionally while making a tangible impact on our community.
What We Offer
· Competitive salary
· 36 days annual leave (inclusive of bank holidays) and an additional day off on your birthday or nearest working day
· Access to an employee assistance programme with a wealth of wellbeing resources
· Competitive pension scheme
· Life insurance
· Hybrid working opportunities
· On-site free parking
· A chance to use your skills for a cause that makes a difference every day
· Opportunity to work on meaningful, high-impact projects
· A supportive environment that values innovation and creativity
Apply Today Ready to make a real difference? Submit a CV and covering letter by 9th February 2026 at 5pm.
Interviews will take place on 25th February 2026
The client requests no contact from agencies or media sales.
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £25,500 - £27,500 depending on experience
Contract Type: Permanent
Full time: 37.5 hours per week (Monday – Friday)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Wednesday 4 February 2026. We may extend the advert, but please apply as soon as possible.
Telephone interviews will be held week commencing 9 February 2026
Interviews will be held week commencing 16 February 2026 in our Peterborough office
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
The supporter engagement officer will deliver exceptional, personalised telephone engagement with supporters, donors, event participants and prospects. You will lead on inbound and outbound fundraising and stewardship calls, strengthening supporter relationships, generating income, and ensuring every caller feels valued, informed and motivated to continue supporting our work.
With experience of working in a telephone fundraising or telephone-based customer service role, you will have an understanding of fundraising principles and donor stewardship practices.
A keen eye for detail is essential as the role will involve database management whilst supporting a busy, successful fundraising team, ensuring donors and their gifts are accurately acknowledged, recorded on the database to enhance the supporter experience.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Supporter Engagement Officer, Fundraising Officer, Donor Engagement Officer, Supporter Care Officer, Fundraising & Stewardship Officer, Donor Relations Officer, Telephone Fundraising Officer, Supporter Services Officer, Individual Giving Officer, Donor Stewardship Officer, Supporter Experience Officer, Charity Fundraising Executive, Fundraising & Engagement Officer, Supporter Development Officer, Fundraising Customer Service Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-226 232
The Head of Advocacy, Awareness and External Relations is a senior leadership role within AtaLoss, working closely with and reporting directly to the CEO. The post-holder will lead work across the public, bereavement and commercial sectors to deliver AtaLoss’ strategic outcomes by:
- providing national leadership in bereavement awareness, advocacy and policy influence, including through Parliament, the APPG and the media
- strengthening the website as the UK’s trusted gateway for bereavement support, ensuring accessible, high-quality content and effective signposting
- enabling holistic bereavement support in communities and workplaces through partnership development, training and the growth of Bereavement Friendly Communities
- contributing to organisational sustainability through income-generating training, cross-sector partnerships and effective external engagement.
The role sits at the heart of AtaLoss’ mission to ensure that every bereaved person can access the right support at the right time, and to position bereavement as a public health issue requiring timely, coordinated and understanding response.
The client requests no contact from agencies or media sales.
Job Title: PR & Social Media Officer
Department: Communications (Engagement Group)
Reports to: External Communications Senior Manager
Contract: Full-time, Permanent
Salary: £34,350 - £38,000 (depending on experience)
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
The opportunity:
We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way.
The role will be responsible for executing PR and social media strategies that elevate Better Society Capital's reputation, amplify our thought leadership, and create meaningful engagement with our diverse stakeholder ecosystem, including investors, policymakers, financial institutions, and impact-focused organisations.
This is an excellent opportunity for someone who already has a grounding in finance or financial services communications and is looking to develop specialist expertise within the impact investing sector.
What you will do:
PR Support & Content Creation
-
Support the execution of PR strategies and campaigns under senior management guidance
-
Help translate technical financial concepts into accessible narratives for non-specialist audiences, while maintaining accuracy and credibility
-
Draft press releases, media statements, and thought leadership content relating to investment activity, market development, and financial policy, for review and approval
-
Research industry trends across financial services, impact investing, and public policy, identifying credible story opportunities
-
Monitor media coverage and compile regular media reports and analysis
-
Support communications around investment announcements, fund performance, market data, and research outputs
-
Assist with crisis communications planning and response activities
Social Media Management & Content Creation
-
Execute daily social media activities across all platforms (LinkedIn and Bluesky)
-
Create engaging social media content including graphics, videos, and written posts
-
Manage social media calendars and scheduling, ensuring consistent brand voice and messaging
-
Monitor social media performance, compile analytics reports, and suggest optimisation strategies
-
Stay current with social media trends and platform updates, making recommendations for new approaches
Administrative & Operational Support
-
Maintain communications databases and contact management systems
-
Coordinate with design and external agencies on communications materials
-
Assist with compliance and regulatory requirements for communications
-
Provide general administrative support to the communications team
-
Other duties as required
What you will bring:
Qualifications & Experience
Essential:
-
1–2 years’ experience in PR, social media, or communications roles within a finance-adjacent environment (e.g. agency clients in financial services, impact investing, asset management, banking, or in-house roles)
-
Strong writing and editing skills across multiple formats and platforms, with the ability to communicate financial or investment-related content clearly
-
Familiarity with trade & national media landscape in the UK
-
Experience creating content for professional and stakeholder audiences, including investors, policymakers, or sector specialists
-
Familiarity with the UK investment, charity, or social enterprise landscape
-
Confidence working with data, evidence, and financial information to support communications outputs
-
Experience with social media management, content creation, and analytics
Desirable:
-
Educational background in finance, economics, business, or a related subject, or equivalent professional experience
-
Experience working in or for financial services, investment firms, impact funds, or financial PR agencies
-
Demonstrable understanding of impact investing, social investment, or sustainable finance
-
Experience with graphic design software (Canva, Adobe Creative Suite)
Skills, Abilities and Attributes
-
Strong written and verbal communication abilities
-
Ability to quickly understand and accurately communicate financial products, investment structures, and market developments
-
Strong judgement when handling financially sensitive or market-facing communications
-
Comfortable working with senior stakeholders and subject matter experts to shape finance-led narratives
-
Creative thinking with strong attention to detail
-
Ability to work under pressure and meet tight deadlines
-
Proficiency with social media platforms and management tools
-
Experience with analytics and reporting tools
-
Passionate about social impact and mission-driven work
-
Proactive and entrepreneurial mindset with strong work ethic
-
Collaborative team player with excellent interpersonal skills
-
Adaptable and eager to learn in a fast-paced environment
-
Strong attention to detail and commitment to quality
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Closing Date: 11.59pm on Sunday 15 February 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:
We want to understand why you are interested in a career here at BSC. As such, please include a short cover letter (1-2 paragraphs maximum) telling us about a time where you tried to do something to create a positive change. What was the goal, did it happen, and what did you learn about yourself along the way?
Your CV and statement will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.
NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.
Interviews
Round 1 virtual interviews: w/c 23 February 2026
Round 2 in-person interviews: w/c 02 March 2026
We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.
We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: We are unable to provide sponsorship for this role. Candidates need to have the existing right to work in the UK
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Are you eager to build a career in public relations and join a meaningful and impactful organisation? We are seeking a proactive and enthusiastic Assistant Public Relations Officer to come and play a crucial role enhancing the profile and support for the Royal British Legion through strategic PR and media activity.
Come and be part of the UK's largest Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you'll be the backbone of the PR team, supporting both the National and Regional teams in their work maintaining the RBL’s positive public image. You’ll be part of a friendly, sociable team, and will play a vital role in supporting people in the Armed Forces, veterans and their families by helping us to raise awareness of our services, campaigns, and Remembrance.
From the annual Poppy Appeal and national commemorative events like hosting the 80th anniversaries of VE Day and VJ Day, through to supporting Team UK at the Invictus Games, you’ll work across some of the UK’s most high-profile and meaningful moments.
Your tasks will include handling reactive media enquiries and proactively pitching stories, as well as drafting on-message press releases and collating targeted media lists. You will maintain the team’s reactive media log, facilitate smooth handovers of complex enquiries to senior team members, and manage relationships with our press office system suppliers. Additionally, you will support the team with financial processes, such as handling purchase orders and expenses, and assist in organising events that promote our mission and campaigns.
The successful candidate will have experience in media relations, public relations or journalism – an ideal role for a PR Executive in-agency looking to make the move in-house, or a journalist looking for an introduction into the world of PR. Whatever your background, you’ll enjoy reading, listening and watching a range of media, always on the lookout for opportunities to secure coverage, and will come armed with creative PR ideas. You’ll be extremely organised, with the ability to prioritise tasks during busy periods, including handling requests for our case study stories and managing the forward planner. You’ll have excellent Microsoft Excel and PowerPoint skills.
This role offers a unique opportunity to contribute to meaningful projects that have a lasting impact on the Armed Forces community. If you have a passion for the RBL’s mission and the skills to drive its public relations efforts forward, we encourage you to apply and contribute to our vital work.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Join us as our next People Advisor – Employee Relations and make a difference
At Transform, we believe people do their best work when they are supported to be their best selves at work. As our People Advisor – Employee Relations, you’ll work in partnership with managers and colleagues to guide and enable fair, clear and confident people decisions. Through a fair, respectful and values-led approach, you’ll help create positive workplace experiences while addressing issues consistently and with integrity.
At Transform Housing & Support, we believe everyone deserves the opportunity to live independent and fulfilling lives. We provide housing and support to socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Come and join our People Team, where you’ll play a vital role in shaping positive employee experiences and strengthening people leadership across the organisation. This is an exciting opportunity to work at the heart of the business, supporting managers through complex people matters while helping to embed a fair, values-led approach to employee relations.
If you’re looking for a role where no two days are the same and where your expertise genuinely makes an impact, Transform could be the place for you.
Salary: £30,270 per annum (based on £40,000 full-time equivalent,)
Location: Leatherhead (with agile working)
Hours: Part-time – 28 hours per week
What you’ll be doing
You’ll be joining our People Team, a collaborative and supportive group working closely with leaders and managers across Transform. As our People Advisor – Employee Relations, you’ll act as a trusted partner, providing practical, balanced advice that supports timely, fair and consistent outcomes.
This is a hands-on role where you’ll manage a varied ER caseload while also helping to build manager confidence and capability, using insight and data to drive continuous improvement.
A little more about your day as a People Advisor – Employee Relations:
• Managing a diverse employee relations caseload, including conduct, capability, grievance, attendance, probation and wellbeing matters.
• Coaching and advising managers, helping them understand risks, options and best practice so they can make confident, values-led decisions.
• Supporting and, where appropriate, leading complex or sensitive investigations in partnership with the People Manager.
• Producing high-quality documentation, reports and formal correspondence, ensuring accuracy, consistency and confidentiality at all times.
• Using people data and trends to identify emerging risks, inform decision-making and support proactive interventions.
• It’s an exciting time to join the People Team as you’ll also be involved in developing manager capability, improving employee relations processes strengthening our culture and colleague experience.
What you’ll need
To be successful in this role, you will need:
• Proven experience managing a broad range of employee relations casework.
• Strong working knowledge of employment law and confidence applying it in practice.
• Experience coaching and supporting managers to address people issues early and effectively.
• Excellent written and verbal communication skills, with strong attention to detail.
• Tick most of the boxes? If you’re excited by the role and can do most of what we’re looking for, we encourage you to apply – you could be exactly who we need.
How we’ll set you up for success
We want you to feel confident and supported from day one. You’ll complete a tailored induction programme that includes a blend of online learning, in-person training and shadowing, alongside ongoing coaching and support from the People Manager and wider People Team.
Why work at Transform
Transform is a place where everyone is valued. We focus on outcomes and offer flexibility where possible to help colleagues balance their work and personal lives.
Our benefits include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part-time roles)
• An additional wellbeing day each year (pro rata)
• Defined contribution pension scheme
• Interest-free staff loans
• The option to buy or sell up to five days’ annual leave
• Life assurance cover
What’s next
At Transform, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels they belong. If you share our values and are passionate about making a difference, we’d love to hear from you.
If you need any adjustments during the application or selection process, please let us know and we’ll be happy to help.
We review applications as they are received and may interview before the closing date, so we encourage you to apply as soon as possible to avoid missing out.
You may also have experience in the following: HR Officer, HR Executive, HR Administration, Human Resources Administrator, HR Assistant, Human Resources Assistant, Payroll, Accounts, Finance, HR Administrator, HR Generalist, Human Resources Generalist, HR Support
REF-226 268
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
If you have excellent customer service skills, good telephone manner and experience of taking a large volume of calls we’d love to hear from you.
As Supporter Care Officer, you will be the first point of contact for our supporters, donors, members and the public, ensuring they have a positive experience. You will handle enquiries via phone, email and post, processing payments and maintaining accurate records. You will input data and use your IT skills to work with our database as well as Microsoft Office 365, predominantly Word, Outlook and Teams. You’ll have proven experience in a customer care role, handling a large volume of calls, and used to multi-tasking in a busy, fast paced office environment.
In return we provide a great working culture. 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability in the covering letter/application email
• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.
Please see attached for the Job description, cut off date and interview dates.
The client requests no contact from agencies or media sales.
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start Date: February 2026
About Us
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements
- Alignment with Baca’s values and mission. Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays And Benefits
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How To Apply
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



For over 100 years, we have been the central fundraiser and grant maker for maritime welfare. As a truly independent charity, we always put seafarer welfare first.
We’re looking for someone who genuinely cares about people, someone who lights up at the idea of looking after supporters and understands just how important thoughtful donor care is to meaningful fundraising. If you’re enthusiastic, detail‑driven, and love building relationships, you’ll feel right at home with us.
As our Fundraising Officer, you’ll play a vital role in keeping our fundraising engine running smoothly. This isn’t a marketing job, this is real, hands‑on fundraising. You’ll be the person who ensures our donors feel valued, seen, and appreciated. You’ll work across multiple income streams, supporting everything from donation processing to stewardship journeys, helping us maintain the high standards our supporters deserve.
You’ll be joining a small, ambitious, and incredibly committed Development team. A team that truly believes in the work we do and the people we do it for. You’ll need to be comfortable talking to supporters, nurturing relationships, managing details accurately, and getting stuck in wherever needed. If you have a natural warmth, a positive mindset, and pride in doing things well, you’ll thrive here.
Most importantly, you’ll be part of a charity with a unique role in the maritime world, one with a long history, a strong reputation, and a real, measurable impact on the lives of seafarers. This is a brilliant opportunity to grow, learn, and take meaningful steps forward in your fundraising career, surrounded by people who are just as dedicated and driven as you are.
If you’re ready to bring your passion, energy, and commitment to a role where every interaction matters, we’d love to hear from you.
You'll be joining a diverse, friendly, committed team of about 20 staff. We work on a hybrid basis, with a minimum of 3 days per week in the office. There are regular organisation-wide staff meetings at the office to ensure opportunities for people to get to know each other face-to-face, plus smaller departmental team meetings, and cross-organisational working groups.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Salvation Army is recruiting an Assistant Head of Community and Membership - Community & Events. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
As the Assistant Head of Community and Membership - Community & Events you will work alongside the Head of Community & Membership Fundraising to drive the strategic development and delivery of a national fundraising programme and fundraising appeals, that grow income from individuals and organisations. You will be responsible for expanding and innovating our Community & Events portfolio, ensuring we broaden our reach, diversify our supporter base, and inspire deeper, long-term engagement.
In addition, you will manage a team of three staff responsible for actively ensuring sustainable long-term income for The Salvation Army. Working with colleagues and Officers from across The Salvation Army you will help drive forward all aspects of community and events fundraising, ensuring our supporters, have all the support and resources they need to maximise income.
To be successful in this role you will have:
- Substantial experience of delivering a multi-faceted community and events programme within a complex organisation
- An outstanding track record in a community-based fundraising
- Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious and experienced community fundraiser looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
Closing date: Sunday 8th February 2026 at 9am.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Are you an experienced Media or PR professional looking for the next step up in your career?
With homelessness at record highs, St Mungo’s are looking for a politically engaged, creative, and driven Press and PR Officer to amplify our frontline work and influence efforts to end homelessness for good.
You’ll join a small, dynamic team of three and lead all media and PR activity linked to our policy, research, and influencing work. This is a pivotal role in our busy press office, building strong relationships with political and social affairs journalists to share compelling stories from one of the UK’s leading homelessness charities.
In this role, you will:
- Respond to varied media requests, from service visits to commentary on major Government announcements like the National Plan to End Homelessness.
- Create impactful, politically savvy press materials, press releases, opinion pieces, responses to breaking news and letters to editors.
- Advise senior leaders on policy-related PR, providing briefings and practice interviews.
- Use St Mungo’s data creatively to tell stories about issues affecting people experiencing homelessness.
- Support ministerial visits and collaborate with government and sector partners to showcase our frontline work.
About you
You might already be working as a Senior Press and PR officer looking for a new challenge or looking for the next step in your media career. To be successful in this exciting role you will be someone who:
- Thrives under-pressure and can juggle multiple and competing demands, while prioritising your own workload.
- Is a team player who is happy to take ownership of projects and step up to support colleagues at all levels as required.
- Works with a solution focused approach who can see the ‘big picture’ and problem solve in a pressurised environment.
- Has excellent written and verbal communication skills.
- Has experience of delivering proactive PR and communications campaigns and the ability to deal with crisis communications.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am 28 January 2026
Interview and assessments on 5-6 February 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Orpheus Centre
The Orpheus Centre is a specialist college that promotes personal development through the arts for young disabled adults. Our work is underpinned by our core values of being joyful, bold, inclusive, resilient and determined, and we are passionate about creating meaningful opportunities that change lives.
The role
We are looking for an enthusiastic and creative Individual Giving Officer (including Digital) to help grow and develop our Individual Giving and Legacy income streams.
You will plan, deliver and evaluate inspiring fundraising activity, build long‑term relationships with supporters, and provide excellent donor stewardship. This is an exciting opportunity to play a key role in shaping how supporters engage with — and feel connected to — the Orpheus Centre.
Salary: £27,000 – £30,000 per annum (depending on experience)
Location: Godstone, Surrey
Hours: Full-time, 35 hours per week (52 weeks per year) Flexible, hybrid and part‑time working options available
Reports to: Deputy Head of Fundraising
Key responsibilities
- Plan and deliver engaging individual giving digitalappeals across multiple channels
- Develop and manage regular giving and donor stewardship journeys to increase loyalty and lifetime value
- Lead on all aspects of legacy fundraising, including promoting gifts in wills and administering legacy cases
- Build strong relationships with supporters, case studies and internal stakeholders
- Develop and nurture a mid‑value donor programme, working closely with senior fundraising colleagues
- Create new and innovative channels of giving, including In Memory and Celebration Giving
- Manage individual giving and legacy budgets and track performance
- Use Salesforce CRM to manage data, analyse performance and produce reports
- Ensure Gift Aid claims are accurate and processed in a timely manner
About you
You will be an organised and confident fundraiser with a passion for building relationships and telling compelling stories.
You will have:
- At least 3 years’ experience delivering fundraising or supporter‑focused projects
- Experience of using databases/CRMs and Microsoft Office (Word and Excel)
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to manage a varied workload
- High levels of accuracy and attention to detail
- An understanding of fundraising regulations, including Gift Aid and GDPR
Desirable:
- Experience in individual giving and/or legacy fundraising
- Experience using Salesforce
- Experience of digital or direct marketing, copywriting or donor communications
Why work with us?
- A supportive and values‑driven working environment where your ideas matter
- Flexible and hybrid working opportunities
- Be part of a passionate team that celebrates creativity and makes a tangible impact on young disabled people’s lives
- Opportunities for professional development and training
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Job Title: Children's Support Worker
Location: Warwickshire - Travel required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.
Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
A driving license and access to a car is essential to the role.
Closing Date: 09:00 am 12 February 2026
Interview Date: 27 February 2026
The client requests no contact from agencies or media sales.