Supporter relations officer jobs

DUTIES AND KEY RESPONSIBILITIES

Strategic communications 

• Lead the development, implementation, and management of MAP’s strategic communications and support public engagement initiatives. 

• Oversee the organisation’s language and messaging frameworks, including the maintenance of the language guide and key messaging documents to ensure clarity, consistency, and alignment with MAP’s mission and communications objectives. 

• Develop, implement and manage integrated, cross channel communications plans and strategies.

• Bring a prospector’s mindset, spotting openings, anticipating debate moments and positioning MAP ahead of the curve rather than reacting to events. 

• Support the organisation in contributing to crisis communications planning and responding to mitigate reputational risks. 

Media management  

• Lead on the development and delivery of high-impact content to raise MAP’s profile and influence, and to drive public and supporter engagement. 

• Actively seek out and develop opportunities for MAP to shape public, political and sector debates, including through opinion pieces, broadcast opportunities, podcasts, industry and specialist media, conferences and high-level events. 

• Manage MAP’s Senior Media and Communications Officer, fostering professional growth, confidence and judgement. Conduct regular one to ones, appraisals, and support their work.

• Manage the production, review and sign off of all media materials including press releases, op-eds, letters to the editor, media updates, and other external communications content where necessary. Ensure efficient delegation where required. 

• Lead media engagement, including briefing spokespeople and coordinating MAP’s responses to media inquiries, ensuring delegation where required.

• Provide high-quality briefing, messaging development, and media preparation for senior staff engaging externally. 

• Maintain and build strong, trusted relationships with journalists and editors across UK and international media. 

• Alert MAP’s staff to imminent news and current affairs stories, and recommend communications actions or restraint as appropriate. 

Advocacy and campaigns communications 

• Develop strategic communications plans for MAP’s advocacy and campaigning initiatives (such as, party conferences, parliamentary and UN engagement), identifying media opportunities, and ensuring key messaging is aligned with advocacy objectives and reaches targeted audiences. 

• Work closely with MAP’s Advocacy and Campaigns Team to amplify campaign impact through coordinated media and supporter-facing communications. 

• Strengthen MAP’s role in advocacy coalitions by leading collaborative media and communications outputs with partners. 

• Help ensure that communities MAP supports have a voice in campaigns, that their perspectives shape messaging and that communications do not expose staff, partners or communities to undue risk. 

• Advise on the strategic communication opportunities to profile and disseminate policy and research outputs. 

General responsibilities  

• Support the mission, ethos and values of MAP. 

• Support advocacy and research functions as required. 

• Manage external suppliers providing design, printing and other support as required. 

• Represent MAP at external meetings including with media, partners and supporters, and deliver talks when required. 

• Carry out fact-checking, proof-reading/copy editing and other administrative tasks as needed. 

• Carry out other associated duties as may arise in line with the broad remit of the position. 

• Support and promote diversity and equality of opportunity in the workplace. 

• Work collaboratively with others in all aspects of our work. 

PERSON SPECIFICATION 

Experience and knowledge 

• Substantial, relevant and recent experience of communications at a national and/or international level within humanitarian, healthcare or human rights organisations. 

• Strong track record of developing and implementing communications strategies to achieve advocacy and fundraising objectives. 

• Experience in overseeing organisational language and messaging frameworks in politically sensitive contexts. 

• Strong experience in media relations, including briefing spokespeople, drafting press releases, reactive and proactive media handling, and securing media coverage. 

• Understanding of digital communications and campaign tools (e.g., petitions, email campaigns) and audience engagement strategies. 

• Experience working with fundraising/marketing teams, consultants and agencies. 

• Strong understanding of political risk, reputational management and crisis communications. 

• Knowledge and understanding of the political context and of development and humanitarian issues in Palestine and Lebanon and the wider Middle East is desirable. 

Skills and abilities  

• Strong communicator (written and oral) and persuasive storyteller. 

• In depth understanding of how media can be a tool for influence and to achieve change. 

• Confident interpersonal, influencing and relationship management skills, and an ability to pitch stories persuasively to media and other targets. 

• Creativity and a willingness to innovate.

• Fluent written and spoken English. 

• Ability to prioritise and ability to deal with competing demands in a fast-paced working environment.

• Ability to work collaboratively and independently, with sound judgement and discretion. 

• Keen attention to detail, copy/proof editing and quality control on all outputs. 

• Working knowledge of Arabic is an advantage. 

Personal attributes and other requirements  

• Commitment to human rights, international justice, and promoting Palestinian participation in communications and campaigns.

• Able to travel extensively within London and the UK and willingness to travel to Lebanon and the occupied Palestinian territory occasionally as required.

• Able to work occasionally on evenings and weekends, with time off in lieu. 

• Commitment to advancing anti-racism, anti-discrimination and equal opportunities. 

Are you enthusiastic about giving supporters the best experience when contacting us?

Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!​

It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.​

As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience. ​

You will: ​

• Lead on thanking supporters for all our existing Appeals, Core Campaigns and National Events; working with other teams to ensure that supporters are thanked in a timely manner
   
• Work with the Community Fundraising Team to evaluate the next best ask and proactively contact supporters with promoting fundraising and campaigning products for new and existing supporters
   
• Support all new Individual Giving and Supporter Care activities
   
• Provide excellent customer service to existing and potential new supporters offering an empathetic and supportive service via the main telephone line, email and general correspondence ​

Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?

Do you want your work to have a real, positive effect on someone’s life?

Does this sound like the opportunity to really get 2026 off to an amazing start?

​

If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert. 

We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

As PR and Communications Officer, you will work with a team of PR and Communications professionals to identify and maximise opportunities to raise our profile and highlight the difference The Royal Marsden Cancer Charity makes to cancer patients everywhere.

· Chelsea, Greater London (Hybrid)

· £31,000 - £33,500

· Full time

· Permanent

Job description

The PR and Communications Officer will support the Senior PR and Communications Officer to raise awareness of the Charity by identifying and promoting compelling stories to regional and national media. Working closely with colleagues across PR and Communications, clinical teams, Fundraising, Marketing and Digital, the role will help to showcase the Charity’s impact on people affected by cancer in the UK and globally, while supporting fundraising activity across all income streams.

The PR and Communications Officer will support the Senior PR and Communications Officer in writing content for relevant in‑house magazine titles, along with using their communications expertise, with guidance from the wider PR and Communications Team, to help promote community fundraising events, corporate partnerships, major donor events and fundraising campaigns.

This a fantastic opportunity for an organised, detail-focused individual with excellent writing skills to help raise awareness of the Charity, making a meaningful difference to people with cancer.

What you’ll be doing  

· Working with the PR and Communications Team to maximise opportunities to promote the Charity’s funding of life-saving research to develop new treatments which have global impact.

· Supporting a comprehensive media service which includes the proactive sell in of positive stories about the work of the Charity.

· Building relationships with clinical colleagues and in particular, Charity-funded consultants, nurses, researchers, and allied health professionals to gain their support for Charity communications including press releases, tailored pitches, other print media channels and the Charity's magazine.

· With support, write and edit the Charity’s supporter magazine, Progress, in collaboration with the Charity’s leadership team and fundraising colleagues.

· Working with fundraising teams to identify unique and inspiring stories associated with the Charity’s annual calendar of events and campaigns.

What we’re looking for

You’ll be an exceptional team player with:

· Relevant media relations experience, including experience of crafting tailored pitches for media outlets.

· Proven track record of delivering compelling copy, in the right tone and to deadline.

· Strong interpersonal skills - the ability to build effective and productive relationships with colleagues and case studies.

· Strong organisational skills – the ability to plan and prioritise content development in line with agreed targets and timelines.

· Experience of managing stakeholders both within and outside an organisation, at all levels.

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.

What we offer

· Hybrid working between home and Chelsea with occasional travel to Sutton

· Flexible working around our core hours of 10am to 4pm

· 27 days annual leave rising with length of service

· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)

· Training, support and development opportunities

· Access to the blue light discount scheme and other discounts opportunities

· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more

· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to apply

Please submit a cover letter highlighting how you meet the person specification along with your CV. 

Please submit your application on CharityJob as soon as possible, as we may close the vacancy early if we receive a high volume of applications. The deadline to apply is Wednesday 4 March 2026.

Chief Executive

Paul’s Place
Yate, South Gloucestershire (Hybrid – minimum 3 days onsite)
£65,000 | Full-time (35 hours per week) | Permanent

After 30 years of impact — and with a new purpose-built Hub — Paul’s Place is ready for its next chapter.

Following the retirement of our CEO, we are seeking an exceptional charity leader to guide us into an ambitious future — expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full.

About Paul’s Place

Paul’s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society.

From our fully accessible Hub in Yate, we deliver:

• A specialist Day Opportunity Service
• Evening and social programmes
• Short breaks
• Vocational skills training
• Step Ahead transition support
• Inclusive sports activities

We are financially secure, with strong reserves and a diverse funding base. Our new Hub — developed in collaboration with our members — positions us strongly for thoughtful, sustainable growth.

Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence.

The Opportunity

As Chief Executive, you will provide both strategic and operational leadership to a well-established, values-driven organisation.

You will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth.

You will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul’s Place locally and nationally.

This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members.

Who We’re Looking For

We are seeking an experienced charity leader with:

• CEO leadership experience within the voluntary sector
• A strong track record in income generation and contract negotiation
• Experience of working constructively with Trustees to deliver strategy
• Strong financial oversight experience
• Knowledge of governance, safeguarding and regulatory compliance
• Experience leading organisational growth
• Understanding of health and social care commissioning

A genuine commitment to disability inclusion and empowering disabled adults is essential.

Further Information

For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack.

The pack provides comprehensive information about Paul’s Place, our services, financial position, governance structure and ambitions for the future.

We strongly encourage candidates to review it before applying.

Terms

Salary: £65,000
Location: Paul’s Place Hub, Shire Way, Yate, Bristol BS37 8YS
Hybrid working (minimum three days onsite)
28 days annual leave + bank holidays
5% matched pension contribution

Closing date for applications: Thursday 2nd April 2026
Shortlisting: Wednesday 8th April 2026
Interviews: Week commencing Monday 13th April 2026
(Interviews are likely to take place on Thursday 16th April 2026
at Paul’s Place Hub)
Paul’s

Join Swindon and Gloucestershire Mind and play a vital role in growing the support that makes life-changing mental health services possible. This is a unique opportunity to use your fundraising skills to make a genuine difference in local communities.

We are looking for a motivated and relationship-focused Fundraising Officer to join our team on a 12-month maternity cover contract. In this role, you will help generate sustainable income to support our mission of ensuring that nobody has to face a mental health problem alone. You will work closely with supporters, partners, and the wider community to develop and deliver engaging fundraising activities that inspire long-term support.

This is an ideal opportunity for someone who enjoys building meaningful relationships, delivering creative campaigns, and seeing the tangible impact of their work.

What you will be doing:
You will plan and deliver a range of fundraising activities, including community fundraising, corporate partnerships, and trust and foundation applications. You will help develop campaigns, support fundraising events, and identify new income opportunities to help us grow and diversify our funding.

You will build strong relationships with donors, volunteers, and partners, ensuring they feel valued, informed, and inspired to continue supporting our work. You will also support fundraising events, maintain accurate records on our CRM system, and help track and report on fundraising performance.

Why join Swindon and Gloucestershire Mind?
You will be part of a supportive, values-driven organisation making a real difference to people experiencing mental health challenges. Your work will directly contribute to sustaining and expanding services that empower individuals and strengthen communities.

We offer a flexible, part-time role with the opportunity to shape fundraising activity, develop your skills, and work alongside a passionate and collaborative team.

Who we are looking for:
We are seeking someone who is proactive, organised, and confident in building relationships. You will have experience in fundraising or income generation and a genuine passion for supporting mental health and community wellbeing.

You will be a strong communicator, able to engage supporters and partners effectively, and motivated by the opportunity to contribute to meaningful, lasting impact.

Salary: £29,552 per annum

Contract: Fixed term contract, 9 months to start early April 2026

Hours: 35 per week

Location: Hybrid (This role mainly works from home, with the option to book in to the office in York to meet the needs of the role. There is also a requirement to attend the office monthly for team meetings.)

Closing date: 09 March 2026

Interview dates: Monday 16 and Tuesday 17 March 2026

The role 

We’re looking for an experienced and proactive HR Officer to join our team on a fixed term basis, to give us some more capacity and enable the team to deliver some exciting projects. You will deliver high-quality, people-focused support and advice to managers and staff across Family Fund.

This is an exciting opportunity for someone who thrives in a varied generalist role, enjoys working in a team and is passionate about our purpose. 

What You’ll Be Doing 

• Leading on all aspects of recruitment and onboarding to ensure a smooth and inclusive candidate experience. 

• Supporting managers with proactive attendance management, including the Access to Work process, referrals to Occupational Health and providing guidance on reasonable adjustments. 

• Supporting managers on all other aspects of employee relations matters, including performance, conduct and grievance issues.

• Providing professional advice and guidance to managers and colleagues on HR policies, procedures, and processes, with a continual improvement approach to the way we work. 

If you join us, you’ll be part of a determined and supportive HR and Facilities team, proud to make a difference every day. 

About You 

You will bring experience of: 

• Working in a generalist HR environment. 

• Providing proactive support and advice to managers and staff. 

• Administration of HR databases. 

• Managing a varied and demanding workload. 

• Understanding and practical knowledge of employment law and employer best practice. 

What We Offer 

• A supportive and collaborative working environment. 

• Generous annual leave and employee benefits. 

• The chance to make a real impact across the organisation. 

About us 

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values-based organisation and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community.

How to apply 

When you’re ready to apply, complete the online application on our website and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team. 

For more information, please read and download the job description. 

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification. 

We are seeking a Finance Officer with excellent numerical skills and attention to detail, and good inter-personal skills to join our friendly Finance Team at Yeldall Manor. This is a fantastic opportunity for someone with a passion for helping others to join a Christian organisation dedicated to supporting men in their journey of recovery from addiction to drugs or alcohol.

As Finance Officer, you will support and deputise for the Finance Manager in all aspects of the finance role including Accounts Payable and Accounts Receivable, bank and cash reconciliation and the processing of donations (please see the Job Description for more details). You will also support our residents in the management of their money and benefits and accompany them to relevant appointments. A driver’s licence is essential for this role.

You will have relevant accounting/bookkeeping qualifications e.g. AAT Technician Level and have experience of financial management, ideally in the not-for-profit sector. You will be a quick learner, able to manage multiple priorities and enjoy working as part of a small team that has a real impact upon people’s lives.

Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.

This is a full-time, permanent position (40 hours per week) although 32 hours would be considered for the right person. You will work as part of a small, friendly team within the Finance & Fund-Raising office, located in a beautiful rural setting outside Reading. Free lunch is provided daily with staff and residents. Remote working is not applicable for this post.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a cover letter explaining your suitability for the role as outlined in the job description. For an informal discussion regarding the role, please contact Noelene Bradley at Yeldall Manor.

We look forward to hearing from you!

The Social Media & Marketing Officer leads Emerging Futures’ social media presence and external-facing marketing activities, bringing our stories, values and mission to life across LinkedIn, Facebook, Instagram and YouTube.

Working closely with the Communications team, our regional services, and the company’s Recovery Voice Network, you will create compelling, sensitive, and engaging digital content that reflects the lived experiences of people in recovery and the strengths of our services.

This role is hands-on and creative: capturing video content in services nationwide, producing high-quality Reels and short-form video, coordinating external freelancers, planning content calendars, and ensuring our online communities feel respected, supported and inspired.

We are open to making the role work for the right candidate, so while Monday-Friday, 9am-5pm is fine by us, we are also open to flexible working patterns and compressed hours to accommodate those with additional needs. We encourage anyone with great experience to apply.

We are recruiting: Housing Officer & Support Worker. 

Location: Telford & Wrekin – onsite only 

Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying) 

Salary: £13.60 p/h (reviewed in April) 

Contract: Permanent 

The role 

Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles. 

As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals. 

What you need 

A full, valid UK driving licence 

A vehicle insured for business use 

An enhanced DBS check (cost covered by Stay) 

What we offer you 

We offer a friendly, supportive, and flexible working environment where your contribution is valued. You’ll benefit from: 

✅ 25 days annual leave plus 8 bank holidays (enhancements for length of service) 

✅ Birthday off following completion successful probationary period 

✅ Regular supervision and guidance 

✅ Access to our Employee Assistance Programme providing GP access and wellbeing support 

✅ Pension scheme 

✅ Eligible for a Blue Light Card discount scheme 

✅ Fully funded training and continuous development 

Are you a creative, social and digitally‑minded communicator with a passion for charity and animal welfare?

We have an exciting opportunity for a Digital Marketing Officer to join our Income Generation & Communications team at Birmingham Dogs Home. This role plays a key part in helping us raise awareness, engage supporters and promote the vital work we do every day for dogs in need.

Birmingham Dogs Home has an established and growing online presence, and this role has been created to help us do more, engaging more people, telling more stories and increasing support for our fundraising, rehoming and welfare work.

About the role

Clear, engaging and compassionate communication is at the heart of what we do. As Digital Marketing Assistant, you’ll support the planning, creation and delivery of digital content across our social media channels, website and email communications, helping explain what we do, why it matters and how people can get involved.

Working closely with the Events & Community Fundraising Manager, you’ll help promote fundraising campaigns, events and appeals, support PR opportunities and ensure our communications reflect the real impact of our work.

This is a fast‑paced role within a busy animal welfare charity, where priorities can change quickly. It’s ideal for someone who enjoys variety, likes a challenge and wants to develop their digital marketing skills while working alongside a talented and supportive team.

What you’ll be doing

• Creating, scheduling and publishing engaging content across Facebook, Instagram, TikTok, LinkedIn and YouTube, including content for The Vet Clinic
• Supporting the creation of short‑form video content, particularly for TikTok and Reels
• Promoting fundraising activities, campaigns, appeals and events across digital channels
• Supporting the delivery of monthly supporter e‑newsletters and website updates
• Assisting with PR opportunities, case studies and positive news stories
• Monitoring performance and using insight to help improve engagement and future digital activity
• Working collaboratively with teams across the charity to gather content and share stories

Salary: £38,000 per annum

Hours: 37.5 hours per week 

Location: Hybrid working, with regular attendance at Head Office

Duration: Permanent 

The Role

The Marketing and PR Manager leads Devon Air Ambulance’s media relations, public relations, and integrated marketing activity to build awareness, advocacy, and income, shaping the organisation’s narrative through compelling PR and multi‑channel campaigns while safeguarding its reputation. They will manage proactive and reactive press activity, oversee social media strategy, produce and approve high‑quality content, and maintain strong relationships with media and stakeholders. The role works collaboratively across teams to create cohesive supporter journeys and develop patient and supporter stories. Additionally, the postholder integrates AI‑enabled and monitoring tools to enhance coverage and content quality, ensures brand and regulatory compliance, and line‑manages the Marketing and Communications Officer to support workload, development, and wellbeing.

The Candidate

We're looking for a strong communicator with proven PR and marketing experience. You will create compelling content, lead multi‑channel campaigns, manage media relations, and confidently handle sensitive stories. The role will suit someone who is creative, collaborative, and digitally skilled, and someone who will bring professionalism, empathy, and the ability to thrive in a fast‑paced, varied role.

The Package

Salary: £38,000 per annum.

As a valued member of the team you will have access to a wide range of employee benefits including:

- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme
- Occupational sick pay scheme
- Free counselling and financial wellbeing services

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer will lead structured volunteer growth and engagement across REMAP’s national branch network. The role exists to increase the number of active volunteers and strengthen branch capacity, ensuring the organisation can respond effectively to client referrals and deliver bespoke mobility and independence solutions.

Working proactively with Branch Chairs and the operations team, the postholder will focus on targeted recruitment, improved conversion of volunteer applications, and more consistent onboarding practices across the network. The emphasis is on building resilient local teams, supporting succession planning, and improving the distribution of volunteers to branches with identified capacity gaps.

Routine administrative onboarding processes sit within the wider team. This role is focused on delivering measurable growth in active volunteer capacity and engagement.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 1/2 nights away for year-round events.

Working Hours: 22 hrs, FTE 0.6 (pattern to be discussed)

Salary: 13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process. 

Closing date for Applications: 25th March 2026

Interviews: Interviews for the role will be held on the week commencing 6th April 2026.

If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.

Previous applicants need not apply. 

Employee Relations Advisor

We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation.

Position: Employee Relations Advisor
Salary: £36,073 per annum dependant on experience
Location: Manchester, Trafford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and Fixed Term Contract opportunities available
Closing Date: 8 March 2026 at 23:00
Interview Date: Multi stage process which may include an in person interview

Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply.

About the Role

This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters.

Key responsibilities include:

• Providing timely, high quality advice, guidance and coaching to managers on employee relations issues
• Managing a varied caseload including high volume and complex cases
• Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout
• Identifying trends and contributing to continuous improvement in employee relations practices
• Supporting the development of management capability through education and proactive guidance

About You

You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way.

You will have:

• A solid understanding of employment law
• CIPD qualification or demonstrable experience as an Employee Relations Advisor
• Experience managing high volume and complex casework within a multi-site organisation
• The ability to translate business challenges into practical and compliant solutions
• Strong organisational skills with the ability to prioritise effectively
• A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service

About the Organisation

This organisation is one of the UK’s leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued.

Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves.

Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant.

If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Employee Relations Advisor

We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation.

Position: Employee Relations Advisor
Salary: £40,649 per annum London weighted, dependent on experience
Location: London Stratford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and Fixed Term Contract opportunities available
Closing Date: 8 March 2026 at 23:00
Interview Date: Multi stage process which may include an in person interview

Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply.

About the Role

This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters.

Key responsibilities include:

• Providing timely, high quality advice, guidance and coaching to managers on employee relations issues
• Managing a varied caseload including high volume and complex cases
• Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout
• Identifying trends and contributing to continuous improvement in employee relations practices
• Supporting the development of management capability through education and proactive guidance

About You

You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way.

You will have:

• A solid understanding of employment law
• CIPD qualification or demonstrable experience as an Employee Relations Advisor
• Experience managing high volume and complex casework within a multi-site organisation
• The ability to translate business challenges into practical and compliant solutions
• Strong organisational skills with the ability to prioritise effectively
• A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service

About the Organisation

This organisation is one of the UK’s leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued.

Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves.

Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant.

If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.