Supporter service manager jobs in barnet, bedford

Description

Legacy & In Memory Marketing Officer

Contract type: Permanent, Full Time, 35 hours per week

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £33,233 - £34,894 per year with excellent benefits

About WaterAid

Want to use your skills in fundraising and marketing to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best.

Join WaterAid as the Legacy & In Memory Marketing Officer to change usual for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Legacy & In Memory team is responsible for increasing supporter and public awareness and consideration to give a gift in their will and/or an in memory gift. We deliver an audience led communication programme using diverse channels and products. The team deliver supporter journeys, engage staff in the cross promotion of gifts in wills and in memory giving and all aspects of legacy gift case management. We contribute to 14% of WaterAid’s voluntary income, meaning you’ll be a vital part of helping us reach even more people with life-saving clean water. 

About the Role

As our creative and innovative Legacy & In Memory Marketing Officer, you will deliver a range of compelling communications to increase consideration for legacy giving and implement personalised stewardship journeys for our legacy and in memory supporters, as well as delivering engaging thank you events. 

In this role, you will plan, manage and execute print, email and digital campaigns across the marketing funnel, as well as deliver exceptional stewardship, through personal communications and events, to our committed supporters.

You’ll also: 

• Prepare and agree campaign strategies using data, analysis and insight that meet specific objectives within the LIM Team plans
• Undertake Project Management responsibilities required for the successful and timely delivery of campaigns
• Manage relationships with external agencies and suppliers to ensure the effective and timely delivery of campaigns 
• Manage a legacy and high value supporter event programme
• Operate a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns

Requirements

You’ll be passionate about using your experience in fundraising and marketing to make a difference by creating inspiring and supporter-led communications that effectively raises consideration for legacy giving and uncovers new prospects and pledgers. You will steward our existing legacy and in memory supporters through engaging supporter journeys and events.

To be successful, you’ll need: 

• Proven experience in a direct marketing or supporter engagement role
• Proven experience in delivering and/or supporting on events
• Experience of developing and implementing supporter journeys across multiple channels
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• A recognised direct marketing qualification
• Experience of legacy or in memory fundraising
• Experience of working in the voluntary/ fundraising sector

Closing Date: Applications will close 12:00 UK Time on Wednesday 28 May. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening:

To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

View complete job description at the provided link

We are recruiting for a Children's Support Worker to join our team in Waltham Forest; the scope on this job involves….

Job Title: Children's Support Worker

Location: Waltham Forest
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

This is an opportunity to join Refuge as a Children Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

A key requirement for this role is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Closing date: 9.00am on 27 May 2025

Interview date: 2 June 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The role

We are looking for an entrepreneurial and ambitious Business Development Manager to lead our organisational efforts around income generation. The role is ideal for someone with experience in fundraising and/or business development interested in leading the work of a small but impactful and highly respected charity in the health and social care space.

At National Voices, fundraising responsibilities are shared across the organisation, so it is important that the successful candidate is able to work in a collaborative way with others and is just as happy with rolling up their sleeves and writing bids and supporting others to.

National Voices’ is a unique organisation and so we are keen to bring on board a Business Development Manager who understands what our niche offer is and can work creatively to find funders and clients who are interested in that. We’re proud to be an organisation:

•  Which brings together 200+ health and care charities, connecting us with the experiences of millions of people.
• With an impactful policy and public affairs function, which is able to get into the room with top policy and political figures to make the case for a more person-centred and equitable health and care system.
• With a strong research function, which is able to credibly and impactfully bring together the insights of people who experience health inequalities and people with long-term conditions in a way that informs and improves the practice of decision makers in the NHS and social care.
•   With a skilled lived experience team, that works to develop the skills and knowledge of decision makers in health and care around co-production and co-design, and invests in the skills and agency of people with lived experience of health and care.
• With a strong focus on reducing health inequalities and a commitment to anti-racist and anti-oppressive approaches to our work. 

While your primary role will be raising funds for National Voices, you will need to be confident in acting as an ambassador for the organisation and in conveying who we are, what we do and the key priorities of our members and people who use health and care.

Responsibilities

Maintain and grow a strong pipeline of funders and clients

• Overseeing the work of our Membership, Development and Partnership Officer in bringing together weekly information on publicly advertised funding opportunities, periodically testing new search words in line with our strategic and commercial interests.
• Ensuring we have access to relevant tendering frameworks.
• Maintaining a pipeline of charitable Trusts and Foundations.

Write and submit bids, and support others to

•  In some instances, leading on bid writing – drafting, costing and submitting high quality bids for both project and core funding.
• In other instances, buddying with staff members on bids – carrying out initial call with funders to check fit of projects, supporting with budget development, sharing previous relevant tender responses to support bid writing, supporting submission, leading on the social value response and more.

Support and co-ordinate fundraising efforts of the staff team

• Co-ordinating the triaging and prioritisation of funding bids within the team, in line with our strategic priorities.
• Matching project ideas from across the team with funding opportunities.
• Organising fundraising meetings and ensuring the organisational income generation tracker is up to date.
• Supporting members of the staff team to develop their business development and fundraising skills.
• ·Providing advice and support to the wider team on compliance with our organisational ethical fundraising policy, the ABPI code, the ABHI code and the Code of Fundraising Practice.
• Maintaining our rate card.

Maintain and develop relationships with prospective funders, clients and organisations we may wish to partner with on funded projects

•  Maintaining and developing relationships with grant funding teams at pharmaceutical companies – keeping them updated on our priorities and pitching potential projects for grant funding.
•  Alongside other managers and the Senior Management Team, maintaining and developing relationships with development teams at organisations we may want to partner with – consultancy firms, think tanks, research agencies and more.

Manage our partnership scheme

• Take lead responsibility for client management and renewals for organisations on our partnership scheme.
• Coordinate responses to partnership requests within our staff team. Co-ordinate, develop and oversee the delivery of  our partnership offer.

General

•   Line-manage staff, in the first instance our Membership, Development and Partnership Officer, to include appraisals,  setting objectives, monitoring performance and supporting development.
•  Review our income generation approach regularly and making suggestions for improvements, using insights from both successful and unsuccessful bids.
• Report progress on our income generation to the board on a quarterly basis.
• Take a pro-active approach to including our members and people with lived experience in all areas of our work.
• Follow processes set out to measure, monitor and communicate the impact of our work.
• Support good project, financial and data management.
• Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
• Deputise for other members of the team when needed.
• Be prepared to take part in full day events, including providing planning and support.
• Be prepared to take part in events outside of core hours, when sufficient notice has been given

Person specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and work.
• Proactive, flexible and responsive
• Comfortable working in a team, as well as under own initiative
• Entrepreneurial and commercially savvy.
• Calm under pressure and able to work to tight deadlines while maintaining accuracy.
• Committed to reducing inequality and embracing diversity.
• Comfortable with a range of views and perspectives and keen to make connections and build relationships.
• Willing and confident to assert views, constructively challenge others and receive constructive feedback.

Skills and abilities

• Excellent bid writing skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
• Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
• Ability to embed clear and reliable processes amongst a team of creative and busy people.
• Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
• Able to work well under pressure and to tight deadlines while maintaining attention to detail.

Experience, knowledge and understanding

• A proven track record in securing funding in the health and care space.
• A strong understanding of health and social care.
• Experience in strategy development and delivery around income generation, fundraising or sales.
• Experience of winning work through competitive tendering (desirable).
• Experience of securing funding from Trusts and Foundations (desirable).
• Experience of client / account management (desirable).

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Equality and inclusion

As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.

We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.

We have a range of benefits in place to ensure everyone can thrive, for example:

• We are a Disability Confident employer
•  We offer enhanced parental and sickness leave
• We offer flexible working wherever possible
• We provide our employees with an annual wellbeing allowance
• And much more

Job title: Health Project Manager (Online Engagement)
Reports to: Inclusion and Engagement Managers
Salary: £30,410 per year (pro-rata £16,0439 per year)
Hours: Part Time (19 hours a week), job share
Start date: As soon as possible.
Location: Hybrid (at least 1 day/week at Generate’s Head Office based at 73 Summerstown, London, SW17 0BQ)

About Generate

Generate has been creating opportunities and offering support to people with a learning disability since 1972. We are committed to improving the lives of people with a learning disability by supporting and encouraging them in a creative way to access opportunities in their communities, take their place as citizens and reduce their reliance on services.

About the Role

This is a job share position, working collaboratively with another part-time Health Project Manager to deliver a range of impactful projects.

You’ll bring fresh ideas, lead campaigns, and help shape how we tell our story and those of the people we support. This is a unique opportunity to shape our voice and play a key role in outreach and engagement by promoting the resources we create.

We're looking for a dynamic and creative individual with experience in online engagement to manage the Easy Health website, memberships, newsletter, and social media. Your focus will be on growing our audience, visibility, and income.

Ideal for someone stepping into a project management role or an experienced professional seeking a new challenge. You’ll also support consultants with lived experience to ensure our work is well-promoted.

The closing date is 9 am on Monday 2nd June.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All applicants are required to complete an enhanced DBS check and provide 2 references.

Generate is an equal opportunity employer.

No agencies please.

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
We need an experienced, strategic campaigner who knows how to make an impact. You'll bring a track record of developing and delivering effective policy campaigns, along with the confidence to lead them from concept to execution.
You'll be skilled at working collaboratively-bringing together colleagues across teams, mobilising supporters, and ensuring the voices of people with lived experience are at the heart of what we do. You'll be passionate about turning complex issues into compelling calls to action and know how to drive change at both a national and local level.
This is an exciting time to join an ambitious campaigns team who make a big impact working across multiple policy issues that affect people at the end of life and their loved ones, from health to social security and bereavement. You'll play a key role in shaping how we campaign for a better end of life experience for everyone.
Key Responsibilities
- Lead the creation and delivery of innovative, results-driven campaign strategies that support Marie Curie's mission and policy goals.
- Oversee the full lifecycle of campaigns-from planning and development through to launch, evaluation, and learning.
- Craft inspiring, persuasive campaign content across multiple channels (including email, social media, and print) to engage supporters and prompt action.
- Ensure campaigns include meaningful opportunities for people with lived experience to contribute, share their stories, and lead change.
- Monitor and evaluate campaign performance, embedding insights into future planning.
- Build strong, collaborative relationships across Marie Curie teams and departments to maximise reach and impact.
- Champion our campaigns internally-energising staff, volunteers, and supporters to get involved.
- Represent Marie Curie at external events, stakeholder meetings, and within coalitions.
- Uphold our brand values and ensure all campaign activity reflects our tone and creative identity.
- Stay on top of relevant policy developments affecting end of life care, using this knowledge to shape campaign priorities.
What You'll Need
- A strong track record of designing and delivering effective policy or public campaigns that drive real-world change.
- Ability to develop and lead campaign strategies that align with organisational goals, using insights and data to inform decisions.
- Skilled at managing complex projects from start to finish-balancing timelines, budgets, and priorities while coordinating with multiple teams.
- Confident in crafting compelling campaign messaging across various formats and channels, including email, social media, and print.
- Experienced in working cross-functionally, bringing together colleagues from policy, communications, and supporter engagement to maximise impact.
- Comfortable representing an organisation externally and building relationships with campaign partners, policymakers, and influencers.
- Committed to involving people with lived experience meaningfully in campaigns, ensuring their voices help shape messaging and strategy.
- Familiarity with using digital tools and platforms to mobilise supporters, build engagement, and drive campaign actions.
- Able to evaluate campaign performance, draw insights, and apply learning to improve future campaigns.
- Confident in speaking about campaigns to diverse audiences-including volunteers, donors, and decision-makers-in an inspiring and accessible way.
Please see the full job description here
How to Apply
Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role.
Application deadline: Sunday 18th May 2025
Salary: £35,535 - £39,474 + £3,500 LWA where applicable
Contract: Full time, perm role
Location: Homebased with occasional travel into London Office
Based:  This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (2 day per week in office).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to [email protected]

Location: Home based

Contract: Fixed term until 31 March 2026 – Full time 35hrs per week

Salary: £27,250 gross per annum

Closing Date: 26th May 2025

Interview: Interviews to be held 5th June 2025

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.

Responsibilities

• Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
• Developing new growth and recruitment tools and ideas
• Promoting flexible volunteering and the volunteer strategy
• Assisting with running our social media accounts
• Working with and empowering our volunteers to develop plans for growth
• Planning and setting up Juniors Sections in new and existing locations/units
• Delivering assemblies in schools
• Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
• Supporting the delivery of funded outreach projects

Requirements

• Previous experience of working with volunteers
• Experience delivering on multiple project plans simultaneously
• Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
• Experience delivering workshops and/or training
• Self-motivated and able to manage your time and workload effectively
• Flexible and enthusiastic
• Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK

For further information, please download the Recruitment Pack attached.

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Growth and Development vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

To provide direct adminstration support to all elements of the organisation ensuring the smooth-running of the operational functions.  We are seeking an individual with strong organisational, communication and interpersonal skills, who is confident with managing multiple tasks and digital processess.

Key responsibilities;

To support our volunteer leaders and staff by:

• Providing efficient administrartive and organisational support
• Embed digital processes throughout the organisation
• Dealing with queries by phone and email
• Signposting information and resources across our organisational functions
• Updating and inputting digital records. Processing data and providing reports
• Assisting volunteers and staff in using our membership system (Online Brigade Manager) as we seek to increase usage of OBM.
• Coordinating and providing adminstration support for events eg Trooping the Colour, Remembrance Services, annual AGM
• Administration support for national competitions and events
• All other adminstrative task as required

Work setting: Hybrid
Salary: £34,000-£36,000 per annum
Contract: Permanent
Hours: Full-time (35 hours per week)
Location: London

Are you a highly organised professional with excellent communication skills and the ability to communicate clearly with stakeholders at all levels? Do you have experience supporting senior leadership and the Corporate Services team?
 
TPP are recruiting a dynamic Business Support Executive on behalf of our client, a respected professional body that champions quality management for the benefit of society.
 
Benefits:
 

• Employer pension contribution up to 10%
• Life Assurance
• Flexible working
• Income protection
• Employee Assistance Programme
• 25 days’ holiday Bank holidays
• Discount platform

 
The Role:
 
As the Business Support Executive, you’ll manage executive support, project administration, and corporate governance activities. Reporting to the Office Manager, you’ll ensure smooth operations across a variety of areas while contributing to the organisation’s mission and values of integrity, innovation, and inclusion.
 
Main responsibilities:
 

• Provide executive support to senior leadership, including diary management, travel coordination, and expense processing.
• Manage the administration of strategic projects, including tracking progress and coordinating regular updates.
• Support corporate governance functions, such as trustee recruitment, meeting preparations, and key events.
• Organise and facilitate office activities, such as team socials and wellbeing initiatives.
• Maintain essential office functions, covering for the Office Manager as required.

 
Essential requirements:
 

• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• Experience managing diaries and liaising with stakeholders at all levels.
• Professional handling of confidential information.
• Proficiency in MS Office.
• Friendly and positive attitude, with the ability to build strong relationships across diverse teams.
• Ability to work at own initiative and solve problems independently.

 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Description

Senior Philanthropy Manager (Maternity Cover) 

Contract: Maternity Cover, Full Time, 35 hours per week.

Salary : £51,439.00 - £57,869.00 per year with excellent benefits

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

About WaterAid: 

Want to use your skills in philanthropy and working with high net worth individuals to play a vital role in making clean water, decent toilets and good hygiene usual for everyone everywhere? 

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. 

Join WaterAid as Senior Philanthropy Manager (Maternity Cover) to change the world for millions of people so they can unlock their potential, break free from poverty and change their lives for good. Change starts with water – change starts with you. 

About the Team 

The Philanthropy and Trusts Team raises circa £6m per year from philanthropists, trusts and foundations. The audience is individual philanthropists (gifts over £10k per annum), and trusts and foundations (grants over £25k per annum).

About the Role: 

As Senior Philanthropy Manager (Maternity Cover) you will:

• Proactively build a personal portfolio of HNWIs and UHNWIs able to give £1m+ through relationship development, appropriate and dynamic pitching and influencing and negotiating expertise.
• Effectively line manage three direct line reports. Lead by example and support high performance, ensuring the professional and personal development goals of staff are met.
• Proactively manage, with the prospect research team, the philanthropy team’s new business pipeline to achieve team and organisational objectives, working across the Strategic Partnerships department and across the WaterAid Federation as appropriate. 
• Be the senior level contact for all aspects of event planning and delivery, supporting the Philanthropy and Events Manager to manage the strategic planning, development and running of an events programme to time and budget for the benefit of the Philanthropy and Trusts Team, and where appropriate, the wider Strategic Partnerships Department. 

Requirements

To be successful, you’ll need:  

• Proven track record of raising “Principal gifts” of £1m+.
• Proven ability to manage a successful philanthropic portfolio, achieving targets as part of a strategic plan and maximising income from existing supporters.
• Experience managing the complexities of income management and KPI’s to monitor the teams progress and growth.
• Experience of line management / supervising the work of others; leading and motivating others and driving change.
• Be confident in leading work with senior level stakeholders, both internally and externally, in order to secure significant grants and manage strategic partnerships, using tact and diplomacy. 
• Have a passion for international development, a commitment to WaterAid’s stated values and a working style that reflects these. 

Closing Date: Applications will close 12:00 Pm UK Time on 30 May 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening:

To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Job Description

Spires was established as a response to homelessness in the late 1980s. Initially providing a hot meal, clothing, and advice to those who came for help, Spires has developed into an organization that provides a range of services, including day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. 

Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation, reducing the risks they face, and increasing their choices. We assess need, create support plans, and provide ongoing key work to empower people to improve their circumstances.

Purpose of Role:

• Support the effective delivery of Spires services across the range of activities provided, 
• Provide casework, support planning, and key working sessions for Spires’ clients.
• Assess and respond to client needs, ensuring high-quality, person-centred support.

Position in Organisation:

Part of the Spires Support Team, reporting to the Head of Clients Services. This is a new position and will work across all of Spires’ services. 

Working Contacts:

• Internal: Collaboration with staff and volunteers, particularly the head of client Services, Service Coordinators, and other support workers.
• External: Direct engagement with vulnerable individuals and coordination with partner agencies as part of a multi-agency approach.

Key Duties and Responsibilities:

• Ensure smooth and safe running of drop-in sessions in collaboration with staff and volunteers.
• Welcome and assess new clients, providing appropriate support and referrals.
• Maintain a psychologically informed environment and manage challenging behaviours effectively.
• Supervise and support volunteers.

Outreach and Support Work:

• Engage with individuals in various settings to connect them with relevant services.
• Conduct needs assessments, crisis interventions, and ongoing support planning.
• Assist clients in achieving support plan goals, including attending appointments.
• Work with partner agencies to coordinate multi-agency support.

Information Management:

• Maintain accurate, GDPR-compliant client records and case notes.
• Report safeguarding concerns and contribute to service improvements.
• Keep up to date with sector developments and best practices.

General Duties:

• Adhere to Spires’ policies and contribute to organisational development.
• Engage in personal development and team collaboration.
• Undertake other duties as required, including session cover.

Person Specification:

Essential Experience:

• Supporting people experiencing or at risk of homelessness.
• Working with vulnerable adults with complex needs.
• Managing a caseload within a support setting.
• Maintaining professional boundaries while managing challenging behaviour.
• Liaising with service providers to improve client access to support.

Desirable Experience:

• Working with volunteers.
• Supporting individuals engaged in high-risk activities.

Essential Knowledge:

• Understanding issues faced by vulnerable individuals, including those in high-risk activities.
• Trauma-informed practice and safeguarding principles.
• Confidentiality, data protection, and social care services.

Desirable Knowledge:

• NVQ2/3 or equivalent in a relevant field.
• Understanding of health promotion and sexual health.
• Current UK  Driver Licence

Essential Skills and Qualities:

• Flexibility to work varied hours, including evenings.
• Strong communication and IT skills.
• Ability to work under pressure, manage time effectively, and work independently.
• Commitment to inclusivity and equality.

Summary of Terms and Conditions:

• Location: Based at Spires’ Offices, 5 Stockwell Mews, SW9 9GX
• Probation: Six-month probation period.
• Notice: One week’s notice during probation, four weeks thereafter.
• Annual Leave: 35 days pro rata (including bank holidays and three closure days over Christmas).
• Pension: Employer contribution of 5%, employee contribution of 3%.
• Other Benefits: Life and income protection insurance for eligible employees.
• Expenses: Travel expenses reimbursed as per policy.
• Safeguarding: Adherence to Spires’ safeguarding policy; subject to a DBS check.

this is rolling recruitment and we will be actively interviewing throughout the recruitment process.

​

Pathfinders Neuromuscular Alliance is seeking a strategic and creative Communications, Engagement and Policy Manager to lead our outreach, advocacy, and communications efforts. This part-time leadership role is ideal for someone passionate about empowering disabled communities, building influence, and shaping impactful campaigns in a flexible, supportive work environment.
 

Job Title: Communications, Engagement and Policy Manager

Location: Flexible (with occasional travel required)

Reports to: CEO

Salary: £17,280-18,720 gross per annum (£36,000-£39,000 FTE)

Hours: Part-time, 18 hours per week 

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a charity dedicated to empowering, supporting, and advocating for individuals living with neuromuscular conditions. Our mission is to ensure that those affected by these conditions have access to the resources, representation, and information they need to live fulfilling and independent lives. 

Job Summary

We are looking for a creative, driven, and collaborative Communications, Engagement and Policy Manager to lead on internal and external communications and to deepen engagement with our members, stakeholders, and the wider community. This is a key role in growing our influence, raising awareness of our work, and supporting our mission to empower people with neuromuscular conditions. Your work will ensure that our user base remains actively engaged, well-informed, and central to our projects and campaign planning. You will oversee an Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, working collaboratively to amplify our impact, strengthen user connections, and further our mission.

Key Responsibilities

1. User Engagement and Relationship Management

• Develop and implement strategies to enhance engagement with our users across projects, events, and online platforms, ensuring their voices are integral to our work.

• Work with the Engagement Officer to design and coordinate events, workshops, and other engagement activities, both in-person and online, that support community connection and provide valuable resources to users.

• Gather and analyse feedback from users to ensure our services, content, and campaigns remain relevant and responsive to their needs.

• Manage the CRM and membership of the charity in line with the membership policy.

 2. Content Creation and Communications

• Develop and implement a communication strategy for the organisation to set our key messages, approach and KPIs for engaging with individual, community and professional audiences as well as for internal communications.

• Support the Social Media Officer in developing and implementing a communications plan in particular focused on our social media based activities and content creation.

• Oversee and produce high-quality content for digital platforms, newsletters, reports, and publications that engage and inform our audience.

• Lead on creating and placing feature articles, policy briefings and press releases, and serve as the main media contact to ensure consistent, clear messaging. 

3. Policy, Campaigning, and Advocacy

• Work with the CEO to develop and implement, through the Policy and Campaigns Team, a campaigns strategy that responds to the needs of the neuromuscular community and creates positive, meaningful change for our community.

• Collaborate with the Campaigns and Advocacy Officer to formulate and promote evidence-based policy positions, engaging key stakeholders in government, healthcare, and related sectors.

• Support the Campaigns and Advocacy Officer to expand the Pathfinders advocacy service and drive referrals to the service.

• Represent the organisation at events, sector meetings, and forums to build our profile and increase our influence on policy issues relevant to our community.

 4. Team Leadership and Development

• Manage, support, and foster the professional growth of the Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, building a collaborative and empowered team.

• Set team objectives and KPIs, monitor progress, and provide regular feedback to ensure alignment with organisational goals and impact.

5. Stakeholder Engagement and Partnership Development

• Cultivate relationships with relevant stakeholders, including influencers, partner organisations, funders, policymakers, and the neuromuscular community.

• Work closely with the CEO to manage community partnerships, ensuring alignment with organisational goals and expanding opportunities for user engagement.

  6. Organisational management

• Support the CEO with the overall running of the organisation by attending meetings of the management committee as a member of the Senior Leadership Team, taking on additional tasks as agreed.

• Provide contingency support to the  Senior Leadership Team to cover essential tasks such as reporting hours to our payroll team in the event of staff absence.

• Maintain an overview of projects and teams across the organisation to provide short-term management and HR support in the event of staff shortages or incapacity.

• Review, approve and document payments in the charity using our software and finance process.

• Support the development of funding bids and project plans for introducing new projects.

• Represent the Senior Leadership Team at external events and in meetings with Trustees and Members.

Qualifications and Experience

• Bachelor’s degree in communications, public policy, engagement, or a related field (or equivalent experience).

• 3-years experience in a communications, policy, or engagement role, ideally within a charity or non-profit setting.

• Experience engaging directly with user communities and developing outreach initiatives.

• Strong writing and editing skills with experience producing content for a variety of platforms including Youtube.

• Experience managing a small team to achieve strategic objectives.

• Knowledge of or strong interest in the healthcare, disability, or neuromuscular sector is desirable.

• Lived experience of a neuromuscular condition is desirable but not essential.

Skills and Attributes

• Strategic thinker with the ability to balance advocacy, engagement, and communication initiatives effectively.

• Strong interpersonal and communication skills, with a demonstrated ability to build relationships across diverse audiences.

• Ability to manage multiple projects, prioritise, and maintain high standards under tight timelines.

• Proficient in social media management, content creation, and analytics.

• A commitment to advocating for and advancing the rights of individuals with neuromuscular conditions.

What We Offer

• The opportunity to make a meaningful impact within a purpose-driven, supportive organisation.

• Flexible working arrangements to promote work-life balance.

• Ongoing professional development opportunities and the chance to lead impactful campaigns and user engagement efforts.

About Migrateful

Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.

Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.

Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.

About the Role

The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations. 

A key deliverable of this role is also overseeing our invoicing processes. You’ll be responsible for performing bi-weekly checks, ensuring timely and accurate payments to cookery class hosts (Facilitators) and cookery class teachers (Chefs), and supporting improvements that help us better track the real cost of our classes. Your work will directly impact the financial clarity and efficiency of our operations, making this a crucial responsibility within the team.

You’ll also play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records. 

Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.

This role would suit someone who is proactive, organised, and comfortable juggling a variety of tasks. You’ll need to be confident working with systems, have a good eye for detail, and thrive on improving how things work.

Person specification

Essential

• Experience working in an operations, administrative or coordination role 

• Good attention to detail particularly in handling data, documents and financial information

• Confident engaging with a wide range of people from staff, freelancers and customers

• Ability to work independently and proactively, using initiative to troubleshoot and resolve issues

• Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)

• Willingness to undertake reasonable responsibilities beyond the scope of the job description

Desirable

• Experience creating, updating, and maintaining user guides and training materials

• Willingness to provide occasional out-of-hours support.

• Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)

Key Responsibilities

Invoicing

• Perform bi-weekly invoice checks and capture these on SalesForce

• Support the continuous improvement of invoicing systems to enhance cost reporting and financial accuracy

Support Cookery Class Hosts (Facilitators) 

• Coordinate the recruitment and onboarding of new Facilitators

• Regularly update and improve Facilitator user guides and training materials

• Maintain regular communication with Facilitators, including announcements and process updates

• Carry out in-class observations and provide constructive feedback to Facilitators

• Provide out-of-hours remote support for Facilitators

• Share and implement improvements based on Facilitator feedback and survey results

Volunteer Coordination

• Respond to volunteer queries and troubleshoot the Volunteer Portal

• Ensure adequate volunteer coverage for all cookery classes

General Operations Administration

• Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)

• Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)

• Support the implementation of operational policies across venues and staff
   

Cover and Additional Support

• Occasional out of hours support to facilitators

• Provide cover for the Venue Coordinator during annual leave ensuring::

  • Food orders are placed for classes and demos

  • Store food items in line with food safety standards

  • Respond to customer queries via the general hello@ mailbox

Systems and Process Improvement

• Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining

• Office based admin e.g. purchasing office supplies, tracking equipment

• Support with onboarding and off boarding of staff members

Title: Partnerships Account Manager
Location: Gilwell Park, Chingford, London (with hybrid working )
Salary: £39,560 per annum, Band F, Level 3  (inclusive of Outer London Weighting)
Contract: Permanent
Hours: Full-time (35 hours per week)

We’re looking for a highly organised and motivated Partnerships Account Manager to join our busy fundraising team. You’ll manage a portfolio of exciting partnerships—including Omaze and HSBC UK—and play a key role in delivering income and impact.

You’ll be part of something meaningful—supporting organisations that give young people skills for life.

As our Partnerships Account Manager, Key responsibilities:

• Manage and grow key corporate and funding partnerships
• Ensure partnerships are delivered, renewed, and where possible expanded
• Handle partner communications, reporting, and invoicing
• Lead cross-departmental collaboration to meet partnership objectives
• Maintain accurate CRM records (we use RENxt)
• Represent Scouts at meetings, events, and networking opportunities

What we are looking for in our Partnership Account Manager:

• Strong communication and relationship-building skills
• Experience managing corporate or funding partnerships
• Proven ability to deliver targets in a fundraising or commercial role
• Highly organised, detail-focused, and adaptable
• Self-motivated with a positive, team-oriented approach

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Sunday 1st June 2025

Interviews will be held week commencing Monday 16th June 2025

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.