Supporter service manager jobs in bexley, kent
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.
Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.
We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
Background
Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
The Post
The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.
Main Duties and Responsibilities
- To carry out a detailed job analysis of potential jobs / work placements
- To carry out detailed job matching of service users and jobs
- To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
- To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
- To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
- To build up natural support within employers and taper off one 1:1 job coaching over time
- To negotiate and implement disability-related reasonable adjustments on an individual basis
- To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
- To liaise with managers to discuss progress and respond to issues
Organisational responsibilities
- To work in accordance with Action on Disability’s Aims, Objectives and Values
- To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
- To promote the work of AoD and promote and implement the social model of disability
- To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
- To participate in and actively contribute to individual supervision, training, team and organisational meetings
- To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
- Any other task appropriate to the role.
Person Specification
Essential
- High expectations for the employment potential of young people with learning disabilities
- Experience of training, education or employment support delivery for marginalised groups
- Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
- An understanding of the needs of employers and the benefits to business of having a diverse workforce
- An understanding of the Social Model of Disability and its practical application
- Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
- Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
- Demonstrable problem-solving skills and experience
- Excellent negotiation skills
- Demonstrable ability to communicate with a wide range of people
- Good organisational skills and ability to keep accurate records and case notes
- Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
- Being willing and able to travel easily within the boroughs of London relevant to the role
- To be available for work during some unsocial hours according to the demands of the work
Desirable
- Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
- An understanding of the factors to be considered in supporting people with learning disabilities into employment
- Experience of working with disabled young people
Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.
Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
We are seeking a creative and proactive Social Media Officer to manage and grow the charity’s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity’s voice, build awareness, and strengthen engagement with our diverse audiences.
Interested? Want to know more about the Charity?check out our website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 24 June 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We’re looking for a skilled and experienced senior digital and data professional to lead on the development of our digital infrastructure, and delivery of our data strategy.
This role is pivotal in ensuring the organisation has the right tools and capabilities to operate efficiently and effectively.
At the Association of Charitable Foundations (ACF) we offer a supportive and inclusive work environment where our team can thrive. We are a small friendly team who take a collaborative approach to work. We value work-life balance, and we believe is supporting our employee’s professional development and wellbeing.
About the role
You will be responsible for the organisation's digital infrastructure, data strategy and accuracy, and user experience. This role ensures the organisation has the right tools and capabilities to operate efficiently and effectively, and leads on data governance and utilisation to drive strategic decision-making. This role will work closely with the Marketing and Communications team to ensure alignment between digital strategy and brand messaging, and with all colleagues to empower them to utilise digital and data effectively in their roles.
Key Responsibilities:
Digital and Data Empowerment:
· Lead the development and implementation of strategies, training, and resources to enable colleagues across all departments to effectively utilise digital tools and data insights in their work.
· Foster a data-driven culture and supporting the organisation through a period of change.
· Develop and deliver practical training sessions and resources on digital platforms and data analysis.
· Provide leadership and guidance to teams on how to integrate digital and data into workflows.
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- Collaborate with stakeholders across the organisation to understand their needs and develop tailored solutions.
- Promote a culture of experimentation and continuous improvement in digital and data practices.
- Effectively manage stakeholder expectations and ensuring buy-in for digital and data initiatives.
- Digital Infrastructure & Tech Stack:
- Oversee the effective product management and use of tools and platforms of all digital communications channels, including CRM, website, email marketing, and social media.
- Own and manage the organisation's tech stack, ensuring it supports current and future needs.
- Lead on the development and maintenance of CRM, website functionality, email marketing systems and social media platform integration.
- Oversee the improvement of user journeys across all communications channels ,taking a user-led approach.
- Keep abreast of the latest trends and research in digital communications, technology and ways of working; making evidence-based recommendations for continuous improvement.
- Data Strategy & Governance:
- Maximize the use of data across platforms to provide user insight and learning that measures impact and supports strategic decision-making.
- Lead the team to provide data and insights in a timely manner.
- Ensure data is used effectively for audience segmentation and targeting.
- Lead on data governance, ensuring compliance with data protection regulations.
- User Experience (UX) & Design:
- Lead on user experience and design, ensuring digital platforms are user-friendly and accessible.
- Oversee continuous improvements in search engine optimisation and accessibility.
Digital Development:
· Manage digital development projects, including website updates and new platform implementations.
Who we are looking for
We’re looking for someone who can step confidently into the role and deliver at pace. You will have:
· Significant experience in developing and implementing digital strategies across multiple channels (website, email, social media).
· Significant experience in leading and managing digital platforms, including website CMS, CRM, email marketing platforms, and social media management tools.
· Proven experience in developing and implementing data strategies, including data governance, analysis, and reporting.
· Demonstrable experience in improving user experience (UX) and user interface (UI) on digital platforms
· Experience of managing digital development projects and working with technical suppliers.
· Thorough knowledge of digital marketing best practices, trends, and technologies.
· Knowledge of website development processes and technologies
· Knowledge of data protection regulations (e.g., GDPR, PECR).
· Ability to present complex information to non-technical audiences.
· Developed project management skills with the ability to manage multiple projects simultaneously and deliver to deadlines
· Strong communication and interpersonal skills, with the ability to build effective working relationships at all levels.
· Developed strategic thinking skills with the ability to contribute to the overall organisational strategy.
About the Association of Charitable Foundations
ACF is the leading membership association for foundations and independent grant-makers in the UK.
We strengthen trusts and foundations so they can rise to the challenges of our time. Our vision is diverse, vibrant and effective foundations working together for social good.
You can read our new five-year strategy here.
You can read the Principles of engagement for our learning, events and networks here
Our values are:
We care · We are open · We are evidence-based · We are ambitious
About our members
We have over 440 members, who together represent one third of the assets of the charity sector and make over 40% of the grants awarded by UK foundations. Our members range from small family trusts to some of the largest charitable foundations in Europe, funding across sectors from social justice and the environment to education and the arts.
Our commitment
We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
We welcome all applicants and are keen to ensure our team reflects the diversity of the UK and the members we serve. We would like to encourage applications from disadvantaged socio-economic, disabled, LGBTQ+ and Black, Asian and Minority Ethnic backgrounds. If you require any adjustments during the recruitment process, please let us know — we’re happy to support you.
Benefits
ACF has developed a range of benefits to enable staff to perform and be supported in times where personal situations change. Annual leave is 25 days per year, plus all the bank holidays, as well as additional time off between Christmas and New Year. We will also make a pension contribution of 10% of base salary on your behalf without any expectation of colleagues matching the organisation contribution.
ACF supports flexible working arrangements, offers hybrid working and has a family friendly policies. We also support employee wellbeing by offering occupational sick pay and an Employee Assistance Programme to all staff.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Oxfordshire, Hampshire, Berkshire, or Wiltshire for this role.
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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Track record of excellent relationship management.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
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OTE £43,000.
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Permanent and full-time
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in one of the following counties: Oxfordshire, Hampshire, Berkshire, or Wiltshire.
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Home based with some travel to schools and colleges in your region.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Monday 9th June 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 16th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Please note this role is internally known as Financial Resilience Navigator
Open to part-time, job-share, and flexible working
Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period
About us
We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.
While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.
Why we need you
We’re looking for two Financial Resilience Navigators to join us as we set up an innovative pilot project funded by Wandsworth Council. These roles involve providing holistic support to vulnerable households in order to improve their longer-term financial resilience and avoid the need to access crisis support. They involve giving generalist advice but their focus is acting as an advocate with a broad remit to facilitate access to and engagement with other services. Because of this, we’re open to applications from people with a background in social care, community-based support or similar.
We still want to hear from you if you don’t meet all the criteria in the person specifications – we’re happy to help you develop, learn and grow. Following interviews, we may be able to offer less experienced candidates development roles instead.
Why you should join us
We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.
We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.
This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.
Our commitment to EDI
We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.
We recognise that generative AI can be a useful tool when applying for a job, but what we’re interested in is your individual motivation, skills, experience and values. To make your application stand out, it’s best to avoid standard AI responses and have your statement reflect your own thoughts and experiences.
Closing date: 10am on Monday 16 June 2025
Interviews: Week beginning 7 July 2025, Battersea Library, SW11 1JB
We are seeking an experienced practitioner with knowledge of the criminal justice system and working in partnership with statutory agencies, and familiar with the role of MAPPA. The post holder will need to be confident in the assessment and support of those convicted of sexual offences and will hold a case load of service users along with the oversight and management of volunteers who provide interventions to service users in the community.
Circles South East (Circles SE) is a registered charity and leading provider of services that address the damage to society and individuals caused by sexual harm and violence. Circles SE’s primary aim is to provide a comprehensive package of support to all whose lives have been impacted by sexual harm and sexual violence. Its vision is to become essenIally a “one stop shop” for issues relaIng to sexual abuse, and embracing multi-agency working practices. We are a community project addressing some of the most marginalized and neglected areas related to sexual violence and the harm it causes in our communities.
The client requests no contact from agencies or media sales.
The Role
Multiple Disadvantage refuge workers provide specialist support services to women with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically.
You will work as part of the Refuge Team to enhance provision to women who may face additional barriers to accessing refuge or maintaining their space in supported accommodation. This role will be located over one or two boroughs, and you will have a small caseload across a number of sites. You will undertake risk assessments, safety plans and identify support needs in relation to move on such as accessing benefits, setting up utilities, budgeting, ensuring safety measures are in place and to support them to maintain their tenancy. You will provide solution focused casework, whilst ensuring the service users voice is heard throughout. Providing support with life skills and practical support in relation to skills that may not yet have been developed.
You will enhance the refuge service by providing ad hoc advise and capacity building for the refuge team in working with women who experience additional disadvantage. You will contribute to the smooth running of the refuge, including admissions of survivors. You will work with women to devise a support plan that meets their immediate practical and emotional needs and starts the process of recovery, linking women into more specialist support services where required. You will assist your colleagues with the smooth running of the refuge ensuring that rents and service charges are paid, rooms are available, organising repairs and responding to crisis situations.
Accountabilities
· Provide Solution-focused casework interventions with women who have experienced VAWG and severe and multiple disadvantage
· Provide emotional support using a trauma informed approach
· Ensure ongoing assessment and management of risks associated with service users within an attitude of ‘positive risk taking’
· Provide support with life skills, including practical assistance where skills are not yet developed
· Maintain accurate case notes and up to date records
· Contribute to the completion of outcomes reports and funding returns when required
· Complete risk assessments and safety and support planning to meet the individual needs of service users
· Build and maintain supportive relationships with women, empowering them to access services
· Involve service users in the design, development and delivery of the service
· Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.
· Attend and contribute to MARAC as appropriate
· Be self-motivated to research processes and services in order to fully support and advocate for the women.
· Attend regular supervision sessions with your Line Manager
Values, Behaviours & Competencies
· Committed to the purpose of Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development
· Feminist in understanding ‘Violence against Women and Girls’
· Committed to fostering innovation and continuous improvement in working practice
· Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
· Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
· Non-judgemental with a commitment to self-care within the team
· Collaborative, building relationships with internal and external partners.
Knowledge, Experience and Skills
· Experience of working with survivors of domestic abuse or similar client group
· Experience of working in a multi disadvantage setting
· Experience of multi-agency partnership working.
· Experience of working managing risk and following case management procedures to meet the needs of a diverse and vulnerable client group
· In depth understanding of domestic and sexual abuse and its effect on women and children
· A good understanding of confidentiality and professional boundaries
· An understanding of, and commitment to, Equal Opportunities and diversity
· Ability to provide an effective key working service to women affected by domestic abuse
· Effective interpersonal and group work skills
· Ability to prioritise own work plan and work to deadlines
· Ability to operate and maintain basic administrative and financial systems
· Ability to provide accurate reports and record information
· Proficient use of Microsoft Office Packages
Qualifications
DAPA/IDVA/ISVA/housing/benefits qualification desirable
The client requests no contact from agencies or media sales.
Contract: Permanent, full time (42 hours Monday-Friday)
Salary: £27,500 - £30,000 plus £3,954 London weighting allowance pro rata
Location: Hammersmith animal hospital
Closing date: Sunday 29th June 2025
Interview dates: 3rd and 4th July 2025
More about the role
Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can’t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics.
We have developed an award-winning set of clinical guidelines to assist our vets in pragmatic, evidence-based decision making, where patient welfare is a priority. High standards are important to us, but so is the ability to discuss openly where lessons have been learnt, within a safe, non-judgmental environment.
We recognise that we work within a profession where compassion fatigue is a risk to us all. We have wellbeing champions and Mental Health First Aiders at all hospitals, coordinating a range of initiatives and promoting a culture of openness and support within the team.
Working hours: This is a full time position offered on a permanent basis. Monday, Tuesday, Thursday and Friday 8:30 – 5pm. Wednesday 9-5. Hour lunchbreak. Weekend shifts will be required on a rota basis, at our other site based in Victoria, London. This roughly equates to 7-8 full weekends per year.
About you
As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners.
The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare.
Knowledge, skills, and experience
- Fully qualified Veterinary Nurse
- Registered with RCVS
- Confident in all aspects of veterinary nursing
- Demonstrable customer service skills
- The ability to demonstrate, understand and apply our Blue Cross values.
Although not essential, it would be great if you also had:
- Provision of nursing clinics
- Laboratory skills
- Use of computerised records
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 29th June 2025. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Immediate Opening: Leadership & Governance Administrator
Location: Remote (with very occasional travel).
Hours: 30 per week (including Fridays to meet charity needs, and ideally Wednesdays).
Salary: £24,000 per annum (pro-rata for 30 hours per week, based on full-time equivalent of £30,000).
Reports to: Chief Executive Officer.
About AMR Action UK
AMR Action UK is the dedicated patient organisation for individuals impacted by antibiotic and antimicrobial resistance (AMR). Through research, patient engagement, and direct support services, we drive meaningful change in the AMR space.
We are looking for a proactive, highly organised Leadership & Governance Administrator to support our CEO, Operations Manager and Board of Trustees ensuring smooth governance administration, executive support, trustee communication, and digital content management.
Please note we have very recently changed our name and were formally known as Antibiotic Research UK. Email addresses and website still reflect the previous name.
Key Details for Applicants
- We encourage applicants to apply quickly, as we may close applications early due to immediate need.
- Submit a CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.
- Please state your availability and earliest possible start date in your covering letter.
- The full job description is attached for complete details.
Key Responsibilities
- Executive & Administrative Support: Manage the CEO’s diary, organise travel, prepare agendas, take minutes, maintain records, and support recruitment processes.
- Governance & Compliance: Schedule and organise board and committee meetings, prepare documentation, ensure GDPR compliance, and facilitate trustee communications.
- Digital & Brand Communications: Maintain the charity website, create branded documents, support social media content, and ensure brand consistency.
- Events & Reporting: Assist with charity events, annual impact statements, and documentation.
- General: Provide additional administrative support to the CEO,Operations Manager and Board of Trustees as needed.
Skills & Experience
- Proven experience in charity governance and administration
- Strong knowledge of charity legislation
- Website maintenance and digital content creation skills
- Excellent written and verbal communication skills
- Attention to detail and high-level organisational abilities
- Familiarity with design tools such as Canva
- Confidence in managing social media communications
- Ability to handle confidential information with discretion
How to Apply
Submit your CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.
Please use subject line of email: Leadership & Governance Administrator
Please state your availability and earliest possible start date in your covering letter.
The full job description is attached with complete details.
Take the next step in your career and contribute to impactful work with AMR Action UK.
Submit your CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.
Please state your availability and earliest possible start date in your covering letter.
The full job description is attached with complete details.
Please be aware we may invite successful candidates to interview quickly.
Take the next step in your career and contribute to impactful work with AMR Action UK!
Please note we have very recently changed our name and were formally known as Antibiotic Research UK. Email addresses and website still reflect the previous name.
The client requests no contact from agencies or media sales.
People & Culture Advisor
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will be central to delivering our People and Culture strategy by providing high-quality, day-to-day HR support across the full employee lifecycle. You’ll ensure our people processes run smoothly, consistently reflect our values, and meet legal and best practice standards.
- You’ll work closely with staff and managers, offering clear, practical advice and contributing to a positive and inclusive workplace culture. With a collaborative approach, you'll help embed good management practices, support policy implementation, and use HR data and insights to inform and improve our work.
- You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services. We value open communication, curiosity, and a shared commitment to continuous improvement.
- We’re looking for someone who is highly organised, detail-focused and confident managing a varied workload. You’ll bring experience across the full employee lifecycle in a busy HR environment, with strong administrative skills and the ability to juggle priorities. Solid experience in advising on employee relations matters, such as absence, performance, grievance and disciplinary, is essential, with a clear understanding of how to apply policy and promote consistent practice.
- This is a generalist role with opportunities to develop and learn across projects, owning processes and training tailored to your personal and professional development.
Salary: £37,551
Closing Date: Wednesday 18th June
Interview Date: Thursday 26th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required. The starting salary for the post will be £28,808.00 per annum.
Essential Skills
§ Qualifications in training or training support and design.
§ Direct experience of designing training for organisations.
§ Experience of working with partners, internally and externally.
§ Understand new technologies and promote innovation.
§ Ability to work on own initiative within an agreed framework of objectives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held on Tuesday 24th June 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
You will lead all aspects of charity financial and resource management for two separate but closely connected charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA), which are supported by a single head office team. We are looking for someone to bring enthusiasm, personal credibility, discretion and sensitivity. You will be ultimately responsible for Finance and Resource Management within the charities.
You will work directly with the trustees of both charities and the wider Senior Leadership Team (SLT) which comprises of the Director of Development, the Deputy Chief Executive (DCE) (Director of HR and Programmes), and the Chief Executive. You will have primary responsibility for ensuring that the charities meet their statutory obligations, that financial functions are well ordered and support the work of the charities.
Managing and leading a small and diverse team through high pressure periods including month end, year-end and annual budgeting, you require high emotional intelligence and excellent communication skills. You will work closely with staff at all levels, often having to mentor the charities’ managers to help them plan and manage their own budgets.
Your financial responsibilities are substantial as you will have overall control and responsibility for all financial matters. You will be thinking both strategically and seeing the big picture, whilst also analysing figures in detail to ensure that the financial management of both charities are sound. In periods of change and growth, it is critical that you are effective in coordinating corporate finance (funding sources, non-profit capital structuring and investment decisions) and managing charity policies regarding capital requirements to deliver against each charity’s objects and plans, taxation, equity and investments as appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support. Without Judgment.
At Prisoners Abroad, we support British citizens imprisoned overseas, their families at home, and people returning to the UK after prison. We are a small but powerful charity, providing life-saving support through some of the most isolating and traumatic experiences imaginable.
We’re looking for a Resettlement Officer to join our frontline team on a fixed-term maternity cover contract, working at the intersection of criminal justice, homelessness prevention and social reintegration. You’ll manage a caseload of people returning to the UK after prison abroad, providing essential support and advice around housing, benefits, mental health, and advocacy for this overlooked group, and co-facilitate support groups.
You’ll need frontline experience supporting people with multiple needs, strong advocacy and communication skills, and a non-judgemental, person-centred approach.
What we offer:
- £35,509 per annum
- 30 days' annual leave + bank holidays
- Generous pension (6.5% employer contribution)
- Flexible working (1–2 days a week from home after induction)
For further details, click 'redirect to recruiter' to be taken to our jobs page where you will find the job pack containing all the information and details of how to apply.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison aboard.
The client requests no contact from agencies or media sales.
Oasis Youth Support Project Administrator
Oasis Community Hub Hadley and North Middlesex University Hospital
Part-Time, 24 hours per week (0.6 FTE)
Fixed Term Contract to March 2026
Salary £17,331 per annum, (inc. London Allowance) £28,886 for 1FTE
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking for a project Administrator to maintain the smooth day-to-day running of the Oasis Youth Support project at North Middlesex University Hospital, a project supporting young people who have experienced violence which has had a negative impact on their mental wellbeing.
Duties Include;
1. Updating and maintaining the project’s database from local NHS systems.
2. Identifying young people eligible for the service by screening referrals or trawling the hospital system and ensuring these are collated on the project database to be contacted by the youth workers.
3. Quality assure the data being recorded on the EVIDE system.
4. Preparing regular reports as required by the projects funders or other stakeholders.
You could be successful in this role if you:
· Have a relevant experience with administration, including using excel, word and other Microsoft systems.
· Have an eye for detail and accuracy.
· Possess excellent oral/written communication and organisational skills.
· Are self-motivated, with the ability to take initiative and work to deadlines.
Please be aware that although the role does not require face to face work with young people, the post-holder will be regularly reviewing and inputting details of incidents relating to youth violence.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Charity Jobs website for further details.
Closing date for completed applications is Midday 16th June 2025.
Interviews will be held during the week commencing Monday 23rd June in Ponders End, Enfield (more details TBC nearer the time).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.