Supporter service manager jobs in Leeds

Team: Retail

Location: Headingley, Leeds

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £9,345.86 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 05 June 2026

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Working from home for the most part. Visits to London may be required from time to time

About us

SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence. 

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Role

In this exciting yet challenging role as Emotional Support Worker, you will provide valuable support to survivors of sexual abuse and their loved ones, through our helpline service. Last year, around 2,400 people contact us via this crucial service. Our helpline is a starting point for support, as men and boy’s take their first steps reaching out for help. We are also integral to the SurvivorsUK eco-system, providing support to client’s on our counselling waiting list and helping survivors navigate the different support options that are available.

We provide emotional support, information and signposting through a national helpline service, which is offered via Webchat, SMS, Email, and soon to be offered via WhatsApp and telephone. We are open from 10am to 8pm, 7 days per week.

The Helpline Team meeting and group supervision are the 1st Thursday of each month between 9am-11am.

Please see attached Job Description and Personal Specification for more information.

Benefits of Working with Us

- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development

How to apply

To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:

• An up-to-date CV.
• A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.

Closing date: Wednesday 21st May at 12pm 
Interviews: Week beginning 2nd June, may be earlier. Interview will be held remotely via Teams or Zoom.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

As a Beat Programme Officer, you will deliver high quality coaching support and guided self-help to individuals experiencing eating disorders and/or their loved ones, fostering early intervention and promoting sustained long-term recovery.

You will effectively manage a caseload of beneficiaries, providing tailored support that fosters early intervention and promotes sustained recovery.

Programme Officers work collaboratively and in alignment with Beat’s values, ensuring the achievement of Beat’s goals and strategy, and facilitating the effective delivery of contracted programme places.

You will be part of a cohesive and high performing team based on the principles of trust, mutual respect and empowerment.

We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.

Team: Philanthropy & Partnerships 

Location: Homebased with some travel for meetings & events 

Work pattern: 35 hours per week, Monday - Friday 

Salary: Up to £49,149.84 per annum 

Contract: Fixed term for 12 months 

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Corporate Partnerships Development Manager: 

• The Corporate Partnerships Development Manager will play a key role at Cats Protection by raising new and transformational funds in support of the organisation’s 10 year strategic objectives.

• The role will lead the Corporate Partnerships new business team, to build profitable, multiyear relationships with companies, ensuring propositions are maximised and new partners onboarded to the highest standards 

About the Corporate Partnerships team: 

• We sit within the Marketing & Income Generation directorate. 

• The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers 

• We currently have a team of one full time and one part time Senior Corporate Partnerships Development Officers in new business. On account management side our team consist of a Corporate Partnerships Development Manager, Corporate Partnerships Account Manager and Corporate Partnerships Officer. This is in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team. 

What we are looking for in our Corporate Partnerships Development Manager: 

• Significant experience of developing relationships and raising money from new businesses and other corporate organisations. 

• A demonstrable track record of delivering significant financial results against agreed targets and timescales. 

• Experience of leading fundraising teams to deliver and drive income and growth 

• Significant experience of managing a diverse range of stakeholders and relationships at a variety of levels 

• Excellent organisational and planning skills with the ability to manage multiple conflicting priorities. 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service. 

• Salary Finance, which empowers you to take control of your financial wellbeing. 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 3rd June 2026 

Virtual interview date: Week commencing 8th June 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

3. Final stage presentation (dependent on first stage interviews) 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.

EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.

This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.

About the role

We are looking for an experienced and inspiring Community Fundraising Manager to lead our community fundraising activity and supporter experience strategy at an exciting time of growth and ambition.

As Community Fundraising Manager, you will lead and develop a high performing team to grow income through community fundraising, events, partnerships and supporter engagement. You’ll champion a supporter first culture, ensuring every interaction with Hft is positive, engaging and inspiring.

You’ll also play a key role in developing innovative fundraising initiatives and community partnerships with local organisations, universities, volunteers, supporters and Hft services, helping to create long-term advocacy and loyalty for our mission.

What you’ll be doing

• Leading and inspiring a Community Fundraising Officer and Supporter Experience Officer to deliver ambitious income and engagement targets

• Developing and delivering community fundraising strategies and events that are inclusive, impactful and supporter-focused

• Building strong partnerships with local groups, universities, businesses and community organisations

• Embedding co-production approaches into fundraising activity by working collaboratively with learning disabled people, families, volunteers and supporters

• Championing excellent supporter and volunteer experiences across all fundraising touchpoints

• Using insight, feedback and data to continuously improve supporter journeys and retention

• Managing budgets, KPIs and forecasting to ensure financial sustainability and growth

• Working collaboratively across Fundraising and Communications to shape engaging campaigns and fundraising opportunities

About you

We’re looking for someone who is:

• An experienced community fundraising leader with a proven track record of delivering income growth

• Passionate about supporter engagement and creating exceptional supporter experiences

• Experienced in planning and delivering successful fundraising or community events

• Skilled in developing partnerships and building long term relationships

• A confident and supportive people manager who can motivate and develop teams

• Comfortable using CRM systems, data and insight to drive performance and improve engagement

• Knowledgeable about fundraising regulation and best practice

• Committed to equity, diversity and inclusion

Experience working with volunteers, universities or co-produced community initiatives would be highly beneficial.

Selection Process

We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key Managers to get to know the team and Hft.

Our Commitment to Inclusion

We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact Hft recruitment team.

Support Coordinator

We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Bedford.

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

Position: S11373 Stroke Association Support Coordinator

Location: Home base, Bedfordshire, however frequent travel will be required as part of this role (to include community visits, team meetings, and other work-related meetings).

Hours: Part-time, 28 hours per week

Salary: £22,600 per annum (FTE circa £28,300 per annum)

Contract: Services are contracted and there is currently funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 June 2026

Interview Date: 1 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community.

· Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties

· Providing support via a combination of face-to-face visits, telephone calls, emails or letters, and digital methods (such as video calls).

· Using a person-centred and person first approach to provide specific, tailored information, advice, and support to stroke survivors and stroke carers.

· Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke.

· Working with other health and social care professionals across the stroke pathway to ensure high quality support.

About You

You will have experience in:

· Working with people within a caring profession or other caring capacity.

· Maintaining accurate records using IT skills and database systems.

· Effective caseload management and using a flexible working approach.

· Using excellent interpersonal skills to work with a diverse range of people.

This role requires extensive travel across the local service area to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People

About Chapter One 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!

About the Role

Chapter One is seeking a Bradford Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year. 

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around West Yorkshire. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year.

There are plans for future expansion in Bradford so the role may grow, in time.

Key Responsibilities: 

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.

• Install, setup and maintain Chapter One equipment in participating classrooms.

• Organise and conduct initial teacher training and follow-up.

• Ensure a smooth initial launch of Chapter One’s programme in every classroom.

• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.

• Liaise with colleagues performing technical and volunteer support roles.

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.  

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.

• Create regular data summaries for all participating classrooms.

• Lead annual review meetings for senior leadership at participating schools.

• Support programme monitoring, evaluation and research as required.

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.

• Liaison with corporate partners as required.

• Weekly communication and status updates with Senior Programme Manager(s) and wider team.

• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme. 

We are looking for applicants with the following essential qualities:

• Highly motivated individual with excellent interpersonal and organisational skills. 

• Proven track record of working at a senior level in education, project management or a related field. 

• Proven strength in both written and verbal communication. 

• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical  hardware issues, adept with Google suite and Microsoft Teams.

• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.

• Proven ability to work independently. 

• Self-starter and quick learner.

• Ability to adapt and embrace a changing environment. 

• Ability to drive and access to a car for work purposes.

Ideally, applicants will also have the following desirable qualities:

• Two years of teaching/education experience with primary age children.

Please note that this role covers West Yorkshire, currently Bradford, Leeds and Keighley.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Explain your relevant experience and why you’re interested in this role at this point in your career.

2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.

3) Explain how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check.  Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting and phone screens are likely to take place week commencing Monday 8th June.  For successful candidates, interviews are likely to begin week commencing Monday 15th June.

Purpose of Role:

• To ensure the smooth and effective running of all aspects of Healthwatch Bucks’ delivery.
• Work with the Chief Executive to review, maintain, and update policies and procedures and ensure organisational compliance.
• Maintain HR and other records in line with agreed policies and legal requirements.
• Provide effective administrative support for the recruitment, onboarding, induction, training, and departure of staff, volunteers, and directors.
• Oversee a professional, courteous, and empathetic signposting service for people seeking health and social care information.
• Ensure that all staff, volunteers, and directors can use data, information, and record-keeping systems appropriately and comply with policies and procedures, including Data Protection, confidentiality, and GDPR.
• Act as the central point of contact for volunteers, helping to facilitate positive relationships between volunteers and staff and ensuring volunteers remain engaged in the wider work of the organisation.
• Deputise for the Chief Executive at agreed meetings and forums.

Join Addiction Family Support

Addiction Family Support is the leading UK-registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The role: Family Support Worker (Bereavement)

As a Family Support Worker at Addiction Family Support, you will be responsible for delivering a range of services to provide crucial emotional and practical assistance to individuals bereaved (and affected) by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.

Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering remote 5-Step Method informed intervention to individuals and groups via an online platform.

Working patterns are flexible and you may be expected to work on a rota basis, and we would hope to be able to offer more hours per week in time when funding allows it.

You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.

Responsibilities:

• Offer empathetic and non-judgmental structured emotional and practical support to those affected by the bereavement of a loved one due to addiction (via a Helpline and 5-Step Method informed one to one and group support).
• Provide or signpost information, literature, and resources to help individuals and groups manage grief and cope with their situations.
• Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
• Follow guidelines and safeguarding practices - ensuring safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
• Maintain accurate and confidential records in line with GDPR and the charity’s policies. 

Ongoing support

As a Family Support Worker (Bereavement), you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide. 

 Join our team of change-makers

Are you ready to make a difference? We're on the lookout for a vibrant, enthusiastic, proactive and collaborative individual with the right skills and experience to become part of our incredible charity.

Be part of something special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an award-winning journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

The deadline for submitting applications is 5.00pm on Friday 29 May 2026.

Interviews will be held w/c 8 June 2026.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Programme Manager

We are seeking a compassionate and experienced Programme Manager to lead vital wellbeing and welfare services supporting people affected by cancer across Yorkshire.

Position: Programme Manager
Salary: £43,000 FTE (Actual salary £24,205)
Location: Bradford with hybrid working and travel across Yorkshire
Hours: Part time – 21 hours per week
Contract: Permanent
Closing Date: 8th June 2026,, 11:59pm

Interview: 17th June 2026

About the Role

This is an exciting leadership opportunity to join a values driven charity supporting people affected by cancer. As Programme Manager, you will be part of the Senior Leadership Team, leading Welfare Advice and Wellbeing services and helping shape the future direction of the organisation.

You will oversee day to day service delivery, ensuring services remain safe, effective and person centred while meeting funding and contractual requirements. The role combines operational management, team leadership, safeguarding oversight and partnership working.

Key responsibilities include:

• Leading and supporting Welfare Advice and Wellbeing teams
• Managing service quality, safeguarding, risk and complaints processes
• Monitoring performance, outcomes and reporting requirements
• Supporting staff development, wellbeing and positive team culture
• Managing service budgets and resources effectively
• Building relationships with funders, commissioners and partner organisations
• Supporting service development and funding opportunities
• Working closely with senior colleagues to improve services and support organisational growth

The role is mainly based in Bradford with hybrid working available. Some travel to Skipton and partner meetings will be required, alongside occasional evening or weekend work.

About You

You will be an experienced manager from the charity, community, advice or wellbeing sector, with a strong understanding of service delivery and people leadership.

To succeed in this role, you will ideally have:

• Experience leading small teams within community, advice or wellbeing services
• Strong safeguarding and risk management knowledge
• Experience improving services and managing performance
• Confidence managing staff performance, supervision and development
• Experience managing budgets and working with funding requirements
• Strong relationship building and stakeholder engagement skills
• Good IT and reporting skills
• A collaborative and supportive leadership style

Experience within welfare rights, health services or cancer support would be an advantage.

About the Organisation

This organisation provides practical and emotional support to people affected by cancer across Yorkshire. Their services help individuals improve wellbeing, access advice and feel supported through challenging times. The charity is committed to delivering compassionate, inclusive and accessible services while maintaining a supportive workplace culture for staff.

Other roles you may have experience of could include: Service Manager, Operations Manager, Wellbeing Manager, Advice Services Manager, Community Services Manager, Charity Operations Manager, Programme Lead, Service Delivery Manager, Cancer Support Services Manager, Voluntary Sector Manager.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Relationship Manager (North and Scotland)

Full-time (37 hours) | permanent

c£36,000 depending on experience | Home-based | Hybrid

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.

About the role

As Relationship Manager, you’ll build genuine, lasting connections with our Special Funds - our named funds created in honour or memory of someone affected by primary bone cancer, community supporters and local businesses. Your relationship-led approach will help create the family feel connections we’re known for, inspiring long-term support and raising vital income for people affected by primary bone cancer

You will:

• Grow and manage Special Funds, our named funds created in honour or memory of someone affected by primary bone cancer.
• Build strong, meaningful relationships with all our supporters, ensuring every person feels valued and connected.
• Secure and steward regional corporate partnerships
• Meet a regional income target of approx. £300,000
• Represent BCRT in your region, strengthening awareness and community connections at meetings and events.

About you:

• A natural relationship builder with 3+ years’ fundraising experience and a genuine passion for supporter care.
• Compassionate and professional, especially when working with families personally affected by primary bone cancer.
• Organised, proactive and confident working independently, able to balance a varied workload.
• A clear and engaging communicator, bringing warmth and positivity to every interaction.
• Able to travel across the region (car required).

Why you’ll love working with us

You’ll join a small team that works collaboratively and keeps our community at the centre of everything we do. We’re supportive, friendly and you’ll have the flexibility to manage your work while seeing the direct impact of the relationships you build.

What we offer

· Flexible approach to working hours

· 30 days annual leave per year plus bank holidays

· Private Health Insurance (following successful probation)

· 6% employer pension contributions

· Life Assurance of 4x annual salary

Position: Area Fundraising Manager

Location: Barnsley, South Yorkshire

Hours: 30 hours per week, 1 day working from home allowance

Salary: £39,000 - £41,500 (FTE) depending on experience; (5% pension contribution), 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

Contract type: 1 year fixed term but with the potential to extend with job role success

Reportable to: Head of Operations and Community Support

Direct reports: No direct reports but this role has the responsibility to line manage people as and when an appropriate need arises with business development.

Job Purpose

This is a unique and exciting opportunity for an experienced fundraiser.  This role won’t just be supporting fundraising internally but will be leading a fundraising change across the borough. As our Area Fundraising Manager, you will lead a new strategy to transform how our communities give, collaborate and create impact.  You’ll organise large‑scale fundraising initiatives that bring the whole town together from landmark public events to innovative collective campaigns to smaller, targeted initiatives.  As our role as an infrastructure charity, we have a vision to help generate more sustainable income for a wide range of VCSE organisations in Barnsley whilst bringing people together to proudly support the brilliant charities, social enterprises and groups who hold up our communities every day.

You’ll also work closely with our members across the sector to build confidence, skills and long‑term capability, delivering or facilitating high‑quality fundraising training, mentoring and resources. Your efforts will be particularly focused in the areas of regular giving, events, corporate income and fundraising strategies. Through your guidance, local organisations will build skills, ambition and long‑term resilience ensuring no organisation is left behind because of confidence, connections or know‑how.

You won’t just be supporting others but you will play a pivotal role to help Barnsley CVS grow stronger.  One day per week will be spent supporting our own initiatives to generate sustainable income that helps Barnsley CVS expand its support offer, deepen its impact and champion the sector long into the future.  This could be anything from supporting bid writing to exploring new income streams to innovative fundraising.

Benefits

· 5% pension contribution

· 33 days of annual leave pro rata which increases with length of service

· Enhanced sick pay with length of service

· Flexible working with an easy to manage toil system

· Enhanced maternity leave

· Discounts on local Barnsley Gyms