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Job Title: Operations and Partnerships Coordinator
Hours: 35 per week (full time)
Location: London based, home working with regular travel across London
Contract: Fixed term (until 31 March 2027)
Salary: £40,535 inclusive of London Weighting (£36,192 national salary)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the Faith & Community Development Team
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs.
About you
We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.
You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders.
About the role
The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
- As this role is offered as home working, we will provide some financial support to get you set up with appropriate equipment.
- We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
- We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a House Coordinator to join our Nursing and Quality Team. This role will require the successful candidate to be responsible for the day-to-day problem solving, acting as the central point of contact, and supporting the House Managers to ensure the smooth operation of the Houses.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
As the House Coordinator, you will have direct contact with children and their families, often during challenging times. This role therefore requires a level of empathy and the ability to communicate effectively in emotionally charged situations, which is not typically expected of other administrative roles within the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
For more detail, please see the Duties and Responsibilities in the candidate briefing pack.
Interview Date: Week commencing 24th August 2026
PLEASE READ CAREFULLY – ‘How to Apply’
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
AI Statement
We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.
We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, Car Scheme (subject to eligibility), subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions.
What you'll be doing
- Managing a caseload of young people and providing person-centred support.
- Completing assessments, support plans, and risk assessments.
- Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
- Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
- Managing rent arrears, anti-social behaviour, and resident welfare issues.
- Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
- Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment.
About You
We are looking for someone who:
- Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
- Understands the challenges facing young people experiencing homelessness.
- Has excellent communication, organisation, and relationship-building skills.
- Can work effectively with a range of internal and external partners.
- Is passionate about helping young people achieve positive futures.
- Can maintain professional boundaries while providing compassionate support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.
Please read the attached Job Description & Person Specification plus the Clinical Context and Model document, attached to this add.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
People Coordinator
Location: London (with hybrid working)
Contract: Fixed term - 12 months
Salary: £37,782 gross per annum FTE ; £22,670 gross per annum pro rata for 22.5 hours
Closing date: 20th August 2026
Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We are seeking a People Coordinator (Maternity Cover) to play a central role in delivering a positive, consistent and supportive employee experience across our global team.
About the role
The People Coordinator provides high‑quality coordination and day‑to‑day delivery across Saferworld’s people function, supporting staff and managers throughout the employee lifecycle. You will be a key point of contact for HR coordination, staff wellbeing and employee experience, helping ensure our recruitment, onboarding, systems, policies and people processes run smoothly and effectively.
This role blends operational HR support with systems and process coordination. You will help maintain accurate people data, strengthen ways of working, support organisational wellbeing initiatives and contribute to a positive, values driven culture.
Key responsibilities
Employee Lifecycle Coordination
- Lead end‑to‑end coordination of recruitment, onboarding, induction, probation, contract changes, leave processes and exits.
- Prepare job adverts, arrange interviews, support shortlisting and manage candidate communication.
- Coordinate induction arrangements and deliver a quarterly global induction programme.
- Maintain accurate HR documentation, trackers and staff files, ensuring timely and compliant processes.
- Review and improve lifecycle processes to enhance efficiency, consistency and staff experience.
- Administer staff benefit schemes and coordinate annual renewals.
Staff Wellbeing, Engagement and Employee Relations
- Act as a first point of contact for HR, wellbeing and employee experience queries.
- Coordinate wellbeing initiatives and support continuous improvement of our wellbeing offer.
- Work with the Head of People to manage external wellbeing providers and workshops.
- Support staff engagement activities and work collaboratively with staff representatives.
- Provide first‑line employee relations support and coordinate casework, ensuring accurate records.
- Support parental leave, keep‑in‑touch arrangements and other employee experience processes.
HR Systems, Processes and Policy Support
- Maintain People systems (including Cascade), ensuring data accuracy and timely updates.
- Coordinate people data, monthly reporting and routine updates.
- Support development and rollout of People policies, templates and guidance.
- Manage wellbeing and People content on SharePoint and internal platforms.
- Provide content for staff communications, including monthly people updates.
- Support implementation of audit recommendations and process improvements.
Payroll, Compliance and People Operations
- Work closely with Finance to ensure payroll changes are captured accurately and on time.
- Support preparation and checking of final pay and employee change documentation.
- Help ensure compliance with Saferworld policies, standards and employment legislation.
- Monitor deadlines and coordinate routine People activities, including contract administration, leave tracking and training records.
- Support procurement and administration linked to wellbeing and people initiatives.
Learning, Coordination and Cross‑Organisational Support
- Support identification of learning and development needs and coordinate training activities.
- Build strong working relationships across country programmes and global teams.
- Contribute to People projects, organisational priorities and improvements to staff experience.
- Provide flexible support to wider team priorities as required.
About you
You will bring:
- Experience in HR coordination or a similar people‑focused role.
- Strong organisational skills and attention to detail.
- A proactive, supportive and confidential approach to working with staff and managers.
- Confidence using HR systems and managing people data.
- A commitment to staff wellbeing, positive employee experience and Saferworld’s values.
- Ability to work collaboratively across teams and cultures.
Why join us?
You’ll be part of a friendly, values‑driven People Team committed to improving staff experience and wellbeing across a global organisation. This role offers variety, autonomy and the chance to make a meaningful contribution to how we support our people.
The client requests no contact from agencies or media sales.
Salary: £30,000 per annum
Hours: Full-time, 37.5 hours per week, Monday to Friday 9:30am – 5:30pm
Contract Type: Permanent
Location: Liverpool (Hybrid, 2/3 days working from home)
Reports to: People Manager
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.
THE OPPORTUNITY
We are excited to offer a new opportunity to join a growing charity as a People Coordinator in our expanding Finance and Resources Directorate. As a People Coordinator, you will work closely with the People Manager and wider team to place our people, culture and values at the core of James’ Place, acting as a trusted and compassionate first point of contact for staff and managers.
You will provide advice and administrative support that enables fair, consistent and legally compliant HR practices, whilst ensuring every interaction is handled with sensitivity, professionalism and respect. From maintaining accurate records and supporting employee relations to coordinating recruitment, onboarding and training, your work will help create a seamless and supportive employee experience grounded in integrity, collaboration and care.
Beyond process, this role is central to fostering an inclusive, people-first culture where wellbeing, engagement and development are prioritised. You will contribute to meaningful charity-wide diversity, equity, inclusion and belonging (DEIB) initiatives, support managers to build capability, and help ensure colleagues feel valued and empowered to deliver life-changing outcomes for men in suicidal crisis.
KEY RESPONSIBILITIES
HR Advice and Administration
- Act as a first point of contact for managers and staff, providing general HR advice and guidance
- Manage a central HR email inbox, responding to both internal and external queries in a timely, professional and sensitive manner, always maintaining privacy and confidentiality
- Preparation of letters, contracts, job offers, and other HR administration, with oversight from the People Manager
- Collaborate with the Finance Team to ensure variations in contracts and payroll changes are communicated effectively
- Maintain accurate employee records and HR documentation using our HR portal, monitoring staff professional registrations, certifications, and training requirements
- Ensure compliance with employment legislation, regulations and statutory requirements, promoting fair and ethical workplace practices
- Monitor general HR trends, identify patterns and produce reports as required
Employee Relations (ER)
- Provide ER support, advice and guidance to managers
- Escalate unresolved or complex ER queries to the People Manager as appropriate
- Monitor ER trends, identify patterns and produce reports for the People Manager and senior leaders as required
- Conduct ER case administration including meeting coordination, minute-taking, and producing reports
Employee Lifecycle
- Coordinate recruitment and onboarding processes, including pre-employment checks, including references, DBS checks, right-to-work verification, and professional registrations
- Act as a superuser for our Applicant Tracking System (ATS) to coordinate recruitment and selection processes
- Coordinate the leavers process including issuing acknowledgements and letters, arranging exit interviews and other exiting administration duties
Learning, Development and Training
- Maintain training records, tracking completion, certification, and expirations
- Ensure mandatory training is assigned during the onboarding process, completed and recorded, extracting regular reports for managers
- Support managers in training coordination including scheduling, managing attendance, supporting evaluation and reporting on impact
People, Culture and Values
- Contribute to an inclusive, people-first culture, strengthening diversity, equity, inclusion and belonging (DEIB) initiatives, development pathways and wellbeing so that our people can deliver the best outcomes for men in suicidal crisis
- Support employee engagement, wellbeing initiatives and other HR projects, in collaboration with the People Manager, and report on their results
- Demonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.
PERSON SPECIFICATION
This role is ideal for an individual with generalist HR experience, an understanding of HR policies, procedures, and employment law, and a genuine passion for supporting others. You will have excellent communication, organisation and conflict-resolution skills with the ability to manage competing priorities and work both independently and collaboratively.
You will demonstrate a genuine commitment to creating a positive, inclusive employee experience, embody the James’ Place values in all that you do, and actively promote diversity, equity, inclusion and belonging.
The ideal candidate will be detail-oriented, confident in handling sensitive information, and capable of extracting and reporting on data to support informed decision-making, with strong IT proficiency across workplace systems.
Essential
Qualifications and Memberships
- CIPD Level 3 / Foundation Qualification or equivalent
Knowledge, Skills and Experience
- Experience of working in a generalist HR (or related) role
- Knowledge of HR policies, procedures, and employment legislation
- Excellent interpersonal, communication and conflict-resolution skills
- Excellent organisational, administrative and attention to details skills
- Ability to covey information clearly and effectively, both verbally and in writing
- Ability to manage time effectively, prioritise workload and meet deadlines
- Ability to record, capture and interpret data to inform evidence-based decision making
- Ability to maintain confidentiality and handle sensitive information with discretion
- Strong IT skills with the ability to learn new systems quickly and efficiently
- Competency with current office technology including MS Teams, Microsoft 365 applications, and emails and calendars
- Ability to work independently and as part of a team
Values
- Genuine passion for creating a positive, supportive and inclusive employee experience
- Ability to engage and act in accordance with organisational values and professional behaviours
- Ability to promote diversity, equity, inclusion and belonging
- Ability to work collaboratively with others
- Ability to be transparent, honest and show discretion when needed
Desirable
- Experience of working in the third sector, therapeutic environments or health-based settings
- Understanding of, and interest in, mental health and suicide prevention
WE OFFER
- A 7% employer contributory pension scheme
- Family friendly policies
- Death in service insurance scheme
- 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.
Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.
Key Dates
Closing date for applications: Friday 28th August, 9am
Interviews are expected to be held Tuesday 8th September.
Next Steps
If your application is shortlisted, we will contact you by email following the closing date to invite you to an in-person interview with up to three members of the James’ Place team. You will be able to choose a convenient interview slot using our self-service scheduling system.
The interview will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.
If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.
Support
If you have any queries or experience challenges with the application process, please email [email protected].
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
REF-230164
People Assistant
Location: London, UK (Hybrid)
Contract: Fixed-term – 12 months
Hours: 22.5 hours per week
Salary: £29,512 gross per annum FTE / £17,707 pro rata R
Reporting to: Head of People (with oversight from the People Coordinator)
Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. Our people are central to our mission, and we are committed to ensuring our systems, processes and staff experience support a high‑performing, values‑led and inclusive working environment. We are now seeking a People Assistant to provide high‑quality administrative, systems and coordination support across our People function.
About the role
The People Assistant will play a key role in maintaining accurate HR data, systems and records, supporting smooth and consistent employee lifecycle processes, and acting as a first point of contact for routine People queries. Working closely with the People Coordinator, you will support recruitment, onboarding, induction, contract changes, payroll updates, staff communications and wider People Team priorities. This is a varied role that suits someone organised, proactive and committed to strengthening employee experience across a global organisation.
Key responsibilities
People systems, data and records
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Lead day‑to‑day administration of People systems (including Cascade), ensuring accurate and timely updates.
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Maintain HR trackers, staff files, recruitment records, onboarding checklists, leave records and contract change documentation.
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Support preparation of routine people data, monthly updates and reports.
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Monitor data quality and follow up on missing information.
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Provide first‑line support on HR systems queries.
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Contribute to process improvements that strengthen accuracy, efficiency and compliance.
Support to the People Coordinator and employee lifecycle
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Provide coordination support across recruitment, onboarding, induction, probation, contract changes, leave processes and exits.
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Prepare adverts, schedule interviews, communicate with candidates and support reference checks.
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Draft HR letters, templates and documents for review.
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Support induction arrangements, systems access and onboarding documentation.
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Track probation, contract end dates, leave and exit actions.
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Assist with staff engagement, wellbeing and employee experience administration.
Processes, policies and internal platforms
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Support maintenance of People processes, templates and guidance.
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Keep People content on SharePoint and internal platforms accurate and up to date.
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Assist with policy updates and document management.
-
Support audit recommendations, compliance checks and process improvement actions.
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Provide content for routine People communications and updates.
Payroll, compliance and administration
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Support accurate and timely payroll changes in collaboration with Finance.
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Assist with preparation and checking of employee change information and final pay inputs.
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Maintain confidentiality and ensure compliance with data protection and employment requirements.
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Track routine HR deadlines, training records and contract administration.
Team coordination and wider support
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Provide flexible administrative support to the People Team.
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Build effective working relationships across global teams.
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Support meetings, workshops and training sessions.
-
Contribute to People projects and organisational priorities.
About you
You will bring:
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At least 2 years’ experience in HR, People administration or coordination.
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Strong systems and data management skills with excellent attention to detail.
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Experience supporting recruitment, onboarding and employee lifecycle processes.
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Good understanding of HR administration, confidentiality and data protection.
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Strong organisational, communication and coordination skills.
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A proactive, solution‑focused approach and willingness to improve processes.
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Ability to work collaboratively across teams and cultures.
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Commitment to Saferworld’s values, safeguarding principles and inclusive working culture.
How to apply
Apply through our vacancy portal on the Saferworld Jobs website. Please upload your CV and a covering letter addressing the person specification and explaining how your experience matches the requirements of the role.
Closing date: 20 August 2026
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Crisis Café / Helpline Support Worker
Reference: 374
Responsible to: Crisis Cafe/Helpline Coordinator
Contract: Permanent
Hours: 22.5hrs (3 evenings) or 30hrs (4 evenings)
Work Pattern: 17:30 – 01:30, working across a 7-day flexible rota including some weekends
Salary: £26,000, increased to £26,775 following successful probation (pro-rata for part-time)
Working base: Stevenage - expectation to travel across all Cafe sites where necessary (Watford, Stevenage, Ware and Hatfield)
About the Role
To be a key member of the staff team delivering the Nightlight Mental Health Crisis Services. Taking part in a rota covering 7 days per week, ensuring the delivery of high-quality crisis support, and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe/Helpline services. Working closely with other staff such as the Service Manager, Team Leads, Coordinators, Support Workers and volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.
About the Service
Hertfordshire Mind Network’s Nightlight Service (Cafés, Helpline, 24/7 Crisis House, A&E Liaison service and Daylight provision) is proud to provide urgent support, crisis intervention, and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Cafes and 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis, by using a person-centred approach to ensure that everyone is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
- To provide 24/7 support for individuals experiencing a mental health crisis.
- To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date: 21st August 2026
Interview date: Early September, at Watford Wellbeing Centre
N.B: Please quote reference number 374 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Join ACT and help shape the future of Citizenship education
The Association for Citizenship Teaching (ACT) is the national subject association for Citizenship education. We support teachers, schools and education leaders through professional development, teaching resources, research and policy engagement to ensure every young person benefits from a high-quality Citizenship education.
This is an exciting time to join ACT. Following the Government's Curriculum and Assessment Review, Citizenship education is being strengthened across secondary education and introduced as a statutory subject in primary schools for the first time. ACT is working closely with government, education partners and schools to help shape this next chapter.
We're looking for a Membership and Communications Coordinator to join our small, friendly and collaborative team.
This varied role combines membership support, administration and digital communications. You'll be the first point of contact for many of our members, helping to deliver excellent customer service while supporting our communications across email, social media and our website.
What you'll be doing
- Supporting and retaining ACT members through excellent customer service
- Managing membership records and helping maintain our CRM database
- Coordinating email newsletters and member communications
- Drafting and publishing website and social media content
- Supporting marketing campaigns and membership growth
- Providing administrative support across communications, events and organisational projects
- Monitoring membership and engagement data to inform our work
About you
We're looking for someone who is:
- Friendly, organised and proactive
- An excellent communicator with strong written English
- Experienced in administration or customer service
- Confident using IT systems and databases
- Interested in communications, marketing and digital content
- Enthusiastic about supporting education and the work of a national charity
Why join ACT?
As a small charity, every member of our team makes a real difference. You'll have the opportunity to work with teachers, policymakers and education organisations across England while helping strengthen Citizenship education for thousands of young people.
We offer:
- Hybrid and flexible working
- 25 days annual leave plus bank holidays
- 6% employer pension contribution
- Employee Assistance Programme
- Salary sacrifice scheme
- A supportive, collaborative team with opportunities to develop your skills
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, we'd be happy to discuss these with you.
The client requests no contact from agencies or media sales.
The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission.
The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.
Who are we looking for?
Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income. To progress to a screening call with THINK Recruitment, your CV must demonstrate evidence of delivering individual giving income in a UK charity environment.
The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.
Hybrid working
The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date. You will be provided with information on how to complete your full application on the call.
If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.
Closing date for expressions of interest: Midday Friday 21st August
Closing date for full applications: Midnight Sunday 23rd August
Location: Office based – Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP
Hours: 37 hours per week
Salary: £27,050
Contract: Permanent
About CAN – Why work for us?
In every community, people are supported by strong local charities and groups that make a real difference to everyday lives. When these organisations are well supported and well connected, communities are healthier, fairer and more resilient.
CAN exists to make that happen.
When you work with CAN, you are strengthening hundreds of local charities, empowering thousands of volunteers and supporting joined up local action that improves outcomes for people, communities and the system as a whole.
Stronger charities. Healthier communities. Better lives.
At CAN, we strengthen and champion local charities, community groups and volunteers so they can make a bigger difference in people's lives. We're looking for an organised, proactive and people-focused Office Administration Coordinator to help keep our organisation running smoothly and effectively.
This is a varied and rewarding role at the heart of CAN, combining office management, communications, event coordination and facilities support. You'll be the welcoming face of the organisation and play a key role in supporting our team to deliver impact across communities.
We're flexible on the number of hours and can consider both part-time and full-time applications. However, the successful candidate must be able to work from our Poole office at least three days per week Tuesday to Thursday inclusive.
We're looking for someone who:
- Has strong administration and organisational skills
- Is confident managing multiple priorities
- Enjoys working with people and creating a positive experience for colleagues, volunteers and visitors
- Has excellent communication and IT skills
- Shares our values of collaboration, compassion, integrity and respect
If you're looking for a role where your skills will directly support stronger communities and better lives, we'd love to hear from you.
Together, we CAN make a difference.
We offer a competitive salary and great benefits, including a contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, Care First confidential wellbeing support, season train ticket loan or parking permit and much more.
Deadline for applications: Midday 11th August
We will let you know by end of day on 12th August if you are invited for an interview.
Interview date: 20th August 2026
Interview Location: Community Action Network, Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP
Start date: As soon as possible, subject to satisfactory references.
Apply now!
Our mission is to serve and champion Doreset's voluntary and community sector.



The client requests no contact from agencies or media sales.
Future First is looking for an engaging and organised Senior School Membership Coordinator to build strong relationships with our member schools and help ensure more young people benefit from the power of alumni networks.
This is an exciting opportunity to join a mission-driven charity working to ensure every state school and college is supported by a thriving alumni community. You'll manage a portfolio of schools, deliver engaging workshops to young people, support employer partnerships and help grow our membership so we can reach even more students.
We're looking for someone with excellent relationship-building and communication skills, who is confident delivering in school settings, highly organised and motivated by making a difference. Experience using a CRM (ideally Salesforce) is desirable, and you'll be comfortable balancing a varied workload in a fast-paced, collaborative team.
Although the role is remote first, due to travel requirements to our member schools, we are looking for someone ideally located in London, Birmingham or Manchester.
You must also have a full driving licence and access to a vehicle that you can use for work travel. Unfortunately, if you don't have both of these you will not be suitable for this opportunity.
To find out more and for full instructions on how to apply, please download the job pack.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future.
Exams Coordinator
Location: London
Salary: £30,962
Working hours – Full time (35 hours per week). Standard working hours between 9am – 5pm.
Working arrangements – London, hybrid homeworking (minimum 6 days a month in office).
The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities.
The Federation develops and delivers services to support doctors at every stage of their careers, including:
- Examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK)
- Training (Joint Royal Colleges of Physicians Training Board – JRCPTB)
- Continuing Professional Development (CPD)
The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of MRCP(UK) examinations.
Key responsibilities
- Lead the co-ordination of International PACES exams.
- Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate.
- Coordinate scanning and results processing for International and UK PACES exams.
- Manage the scheduling of all international exams – liaising with Federation Leads and suppliers to set exam calendars for future diets – confirmation of timeslots and capacity.
- Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date.
- Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets.
- Prepare various management information reports, for both internal and external meetings, as necessary.
- Lead on processing reasonable adjustment requests for International and UK PACES exams.
- Lead on project work to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process.
- Support examination managers in identifying and mitigating risks, as per the risk register.
- Deputise for the Exams Managers as required.
- Other: Some packing and shipping exam materials might be a part of your role.
- Any other duties as may be reasonably expected and which are commensurate with the level of the post, adhere and comply with the provisions of the RCP’s health and safety policy, undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities.
About you
- Experience of coordinating and delivering exams or similar event management.
- Experience of delivering strong customer service.
- Experience of working in a busy team, delivering complex and high-stakes work.
- Experience of building and developing relationships with a range of internal and external stakeholders at all levels.
- Excellent written and verbal communication, tailored for audience and purpose.
- Expertise of general office software and able to quickly become competent with specialist software used by Federation.
- A high degree of accuracy and attention to detail in all work.
- Accurate data entry and good attention to detail.
- Interacts with staff and other professions with respect for difference and diversity.
- Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely.
- Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important.
- Demonstrates an ability to work to deadlines and to agreed standard operating procedures.
For more information about the role please view the job description downloadable at the bottom of this page.
How to apply
Please click Apply Now to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
For an informal discussion about this role, candidates are welcome to contact our recruitment team on:
Closing date: 07 August 2026
Interviewing date: ongoing
Please note, we will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged.
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Closing date: 7th August 2026
Shortlist date: 8th August 2026
Interview date: TBC
An exciting new opportunity has arisen to work in the Faculty's Education & Training team - leading the Faculty's 'show how' Final Membership exam and a highly successful programme of educational courses.
We are looking for a skilled administrator able to juggle a range of different activities, collaborate with others and develop new ideas. The full job description and person specification is available below and applicants should provide their CV along with a supporting statement setting out how they meet the criteria. This role is offered on a one year contract only.
The closing date is 12 August with interviews to be held on 20 August.
The client requests no contact from agencies or media sales.
Training Coordinator
Hours: Full-Time
Contract(s): 1x Permanent role & 1x Fixed term role (12 Months Maternity Cover)
Salary: £30,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Bristol, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks which are detailed below.
Role Summary
The Training Coordinator is a member of the Into Film Learning Content Creation team; the team is responsible for the devising, commissioning and delivery of high quality film focused learning opportunities and resources for use in both formal and informal learning settings, including face-to-face and online via webinars and our on demand learning platform. The Training Team sits within this team, and is responsible for Into Film’s CPD (continuing professional development) across the UK.
The main function of the Training Coordinator is to plan, create, deliver and evaluate film-focused materials for our core areas of learning: teaching with film, careers and extracurricular filmmaking. Along with the rest of the team, they also act in an advisory capacity across the organisation on curriculum and pedagogical matters.
Main Responsibilities:
- Devise, create and deliver interesting and exciting training, resources and online interactive learning opportunities, for both educators and young people.
- Act in an advisory and supportive capacity to internal and external writers and practitioners who will also devise, create and deliver the learning content, ensuring a high level of quality assurance is maintained.
- Support the recruitment of project partners such as ITT (initial teacher training) and other notable educational organisations, managing relationships and ensuring scheduled milestones are adhered to.
- Project manage courses, sessions and other learning assets from idea generation to publication and evaluation.
- Create digital content for the learning platform, including gamified interactivity, video content, copy and downloadable assets.
- Evaluate and report on the training programme through creation and analysis of surveys, focus groups and other methods to identify and implement changes.
- Carry out both external and internal training to a range of staff and stakeholders, including supporting internal staff with education advice and information.
- Provide day-to-day administrative support, including responding to training enquiries and processing paperwork relating to the running of the programme.
- Copywriting, consultancy and research for industry journals, research papers and content for the Into Film audience.
General Responsibilities:
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film's work.
- Commitment to equality of opportunity in line with Into Film's Equal Opportunities Policy.
- Any other reasonable duties assigned by Into Film.
Person Specification:
Minimum Requirements:
- A minimum of 2 years' experience of teaching in the UK.
- Experience of training teachers and/or other professionals.
- Experience of creating resources which include moving image/film.
- Experience of creating a range of training content for face-to-face and online courses.
- Knowledge of the education landscape across all four nations.
- Demonstrable creativity and commitment to producing engaging and exciting resources and training for teachers and young people.
- Excellent communication skills and attention to detail with the ability to write accurately, lucidly and persuasively.
- Experience of chairing meetings.
- Experience of managing a range of projects, from initiation to completion, working with a variety of stakeholders.
- Demonstrable understanding of monitoring and evaluation.
- Commitment to film as a powerful tool for education, both as a cultural art form and as a means to engage and raise attainment in young people.
- Experience and knowledge of at least basic filmmaking.
- Commitment to Equality, Equity, Diversity, and Inclusion in all areas of work.
Desirable:
- Current knowledge of the Microsoft Office for PC, in particular Excel, PowerPoint and Word.
- Experience of creating or using on demand learning courses.
- A love and knowledge of film.
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours.
We also offer a range of staff benefits and perks, including:
- Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 8:00am, Friday 21st Aug 2026 (BST)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.

