Supporter Services Coordinator Jobs

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Gaddum has been commissioned to support the facilitation of mental health lived experience in Community Mental Health Transformation in Manchester.

This role will ensure Lived Experience is a crucial partner in the collaborative approach, which will enable more responsive and accessible services. The collaborative includes Greater Manchester Mental Health Trust, NHS Greater Manchester Integrated Care, leaders from local Voluntary and Community Sector organisations, Primary Care, Public Health.

Job Purpose

To lead and coordinate initiatives that amplify the voices of individuals with lived experience by embedding co-production principles into program delivery. The role aims to create inclusive opportunities for meaningful involvement, ensuring equal representation, capacity-building, and the removal of participation barriers.

Through collaboration with stakeholders and partners, this position supports the development, supervision, and recognition of lived experience representatives, fostering their contributions to service transformation while building pathways for their continued personal and professional growth. Additionally, the role ensures effective Lived Experience Coordinator – Manchester December 2024 communication, reporting, and evaluation to share insights, measure impact, and support service improvement efforts.
 

Main Duties and Responsibilities

• Reestablish a Lived Experience group, reviewing potential membership gaps and forward steps.
• Ensure the underpinning principles of coproduction are embedded with balance of professionals and lived experience representation.
• Attend the Transformation Group and other key meetings attached to the programme.
• To support Lived Experience representatives to lead on ethnographic story collection across the programme.
• Develop unpaid Peer development opportunities with Lived Experience representatives, providing Peer supervision.
• Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
• Ensure Lived Experience Representatives receive inductions and training suitable for their level of engagement.
• Coordinate regular meetings and events via a hybrid approach of face-to-face and virtual
• Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
• Ensure that panel members, whether from the core group or single invitees, are properly off boarded.
• Assist Lived Experience members to capture their experiences into their CVs or find opportunities in the community where people with lived experience are needed to help change services.
• Regularly communicate with Manchester Living Well, providing training and awareness raising and relevant updates and opportunities for co-production.
• Provide specialist information, guidance, and support about service user involvement to Adult Social Care staff, partners and stakeholders across a range of services and departments.
• Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
• Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

Join Our Team as a Project Coordinator and Make a Difference!

Are you passionate about building vibrant communities and supporting people to thrive? We're looking for an enthusiastic and dedicated Project Coordinator to lead the way in delivering and developing our flagship Community Wellbeing Service (CWS).

At CWS, members can access a Community Shop, a welcoming Community Café and Kitchen, and holistic support through advice casework and workshops. Our mission? To go beyond food aid by providing wraparound support that empowers individuals and transforms lives.

About the Role

As the Project Coordinator, you'll be at the heart of this dynamic and growing service. You'll oversee day-to-day operations, ensuring everything runs smoothly and aligns with our high standards and organisational values. With the exciting expansion of our service from 2 days to 5 days a week, you’ll have the opportunity to help shape its future and make a real impact in the community.

What We’re Looking For

• Multitasking Master: You thrive in busy, fast-paced environments and can juggle multiple priorities with ease.
• Community-Focused: You're passionate about working with people from all walks of life, especially those facing complex challenges.
• Frontline Experience: You've worked in customer-facing roles and understand the importance of creating a warm, inclusive atmosphere.
• Problem-Solver: You're resourceful, adaptable, and always ready to roll up your sleeves to tackle challenges.
• Collaborator: Building relationships is second nature to you, and you’re committed to fostering a sense of belonging for all.

While experience working in food aid projects is a plus, your passion for community building and a commitment to making a difference are what matter most.

Why Join Us?

• Be part of a transformative project that’s growing and evolving to meet the needs of our community. Find out more about this project through our Impact report and Toolkit on our website!
• Work in a supportive organisation with lots of opportunity for professional development and training. 
• Play a leading role in shaping a service that delivers meaningful, lasting impact for our community.

If you’re ready to bring your energy, creativity, and dedication to a role where no two days are the same, we’d love to hear from you!

Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our recovery focused out of hours service.

This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities.

Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants.

We are looking for someone who is passionate about empowering and motivating others. Previous management experience is great, but attitude is more important. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. If you think you can match what’s required send us your CV and a supporting statement telling us, in no more than 500 words, why you’re the right person for this job.

The ideal candidate will have: 

• ·Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach
• ·A proactive approach, always looking to support the team in achieving positive outcomes
• ·A genuine interest in people, their innate strengths and their capacity to change
•  Excellent organisational skills and the ability to oversee complex projects
• ·The ability to work without close daily direction and the ability to think outside of the box
• · A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment

                          Move+ has been made possible by the generous support of the National Lottery

There are about 2,000 LGBTQI people claiming asylum in the UK every year because of their sexuality, gender identity or intersex status. When they come to the UK, they are still not safe. They are often abused in refugee accommodation by other refugees who come from the same or similar countries to the one they are escaping; they become homeless and depressed; and they are rejected by their ethnic community and live in poverty.

The job involves coordinating our online and offline activities, providing admin support to the team in running Micro Rainbow’s programmes and weekly events and administering day-to-day financial transactions.

The ideal candidate is passionate about equality, has excellent coordination, IT, attention to detail and administration skills.

We are expanding this vital role and looking for a full-time Money Course Coordinator to match our ambitious plans to equip more individuals with money skills. The primary purpose of this role is to manage Crosslight’s money skills courses that are attended by the local community as well as our debt advice clients. These are delivered in-person or online, taking place in a range of different locations across our network.

This role will involve taking ownership of the planning and running of our free and paid-for courses in all their forms. The role holder  will act as a ‘champion’ for the courses, promoting them internally and externally, including through community engagement and outreach in different locations. And they will have the opportunity to deliver some of our workshops, as well as supporting and equipping our volunteers to do so to a high standard. 

For the right candidate, this role is an exciting opportunity to play a part in supporting a wide range of people, through excellent organisational, interpersonal and presentation skills. 

• Full training given

• Location flexible, with a minimum of two days per week in our London office and some evening working e.g. running or supporting with workshops and courses, and occasional forums, training and meetings (TOIL will be available); and regular travel to a range of locations

• Contract start date from 1st April, 2025

Are you ready to take the next step in your career by managing impactful partnerships and raising vital funds to support St Mungo’s mission to end homelessness?

We are looking for a Corporate Partnerships Coordinator to join our high-performing Corporate Partnerships team, managing a portfolio of corporate partners giving significant support to fund essential services. You’ll focus on cultivating, growing, and renewing partnerships, collaborating with internal and external stakeholders to ensure a smooth supporter experience and contribute to the ambitious fundraising goals of St Mungo’s.

The role of Corporate Partnerships Coordinator (Account Management) offers a unique opportunity for personal and professional growth, with ample support to develop your skills and make a real impact on the lives of the people we serve.

In this role, you will:

• Proactively manage a portfolio of corporate partners, aiming to exceed fundraising targets.
• Lead the delivery of partnerships by coordinating with internal teams and building strong relationships with corporate contacts.
• Develop consistent account management plans and provide partners with compelling impact reports.
• Work with teams across St Mungo’s to create engagement opportunities for partners and advance St Mungo’s objectives.
• Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We’re looking for someone with excellent organisational skills, a proactive approach, and a passion for making a difference. Whether you’re seasoned in account management or have experience in a fundraising environment, you’ll thrive in this role if you can demonstrate:

• Proven experience managing a portfolio of corporate accounts, ideally within a fundraising context.
• Strong project management skills, with the ability to meet deadlines and handle multiple priorities.
• Clear and effective communication skills, both written and verbal.
• Ability to translate strategic objectives into actionable plans.
• Proficiency in IT, especially Microsoft Office and databases such as Raiser’s Edge.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 27 January 2025

Interview and assessments on: 4-7 February 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

At Home-Start Oxford we make a big impact for families in the local area. We’re seeking a dynamic individual who shares our passion for supporting parents and young children.

Working alongside our other Family Coordinators, you will play a vital role in our team. You will be the first point of contact for families seeking support and will evaluate referrals and carry out home assessments.  You will also be responsible for managing a team of volunteers who support families in the home.  Your role encompasses matching volunteers with families, providing support to volunteers and delivering training.  Alongside your colleagues you will help in the recruitment of volunteers to ensure volunteers have a rich and rewarding volunteer experience.

This is the perfect opportunity to make a meaningful difference for local families.  Our ideal candidate will:

· Have experience working in a family support role

· Have safeguarding experience

· Have a strong understanding of the needs of families with young children

· Have knowledge or experience of supporting children’s early learning and development

· Have experience of being or working with volunteers

· Be able to demonstrate great people management skills

· Be able to work collaboratively and build strong networks within the local community and with other agencies

· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.

The King's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Coordinator to join our team in our Cardiff Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Cardiff Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Newcastle Centre, this is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

Do you have excellent communication and organisation skills? Can you deliver projects and build strong working relationships? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Public Education Coordinator
Location: County Gates, Ashton Road, Bristol, BS3 2JH (plus working in the community). Some home working can be considered.
Hours: Full-time (35hrs per week, across 5 days) Part-time working can be considered.
Salary: £28,896 FTE

At Great Western Air Ambulance Charity, we’re looking for a new Public Education Coordinator to coordinate our award-winning public education programme, Great Western Hearts, to improve rates of survival and positive outcomes for people experiencing medical emergencies in our local communities. We’re looking for someone who is an excellent communicator, well-organised and can guide and deliver projects; a person who is dedicated to doing their best, who can work independently or in collaboration with others and who is curious about exploring new approaches and keen to learn and develop. The successful candidate will have experience of teaching or delivering presentations or training to large groups. You may be a career changer who can demonstrate the relevant range of skills.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Closing date: 9am on Thursday 6th February

Applications may close prior to the deadline if sufficient high-quality applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where further details are available.

GWAAC is actively committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and is committed to developing our employees. Our charity upholds a culture of safeguarding.

Please contact us if you require reasonable adjustments.

No agencies please.

Are you an experienced Administrator looking for a new opportunity? Would you like to join our busy People Administration team? We would love to hear from you!

We are looking for a People Coordinator to join our People and Organisational Development directorate on a Fixed Term Contract, due to an internal secondment. You will be part of a shared service team who provide a broad range of generalist HR support and administration across RBL Group.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working across RBL, Poppyscotland, The NMA and our Care Homes and Care Services, this busy team support a broad range of HR/People initiatives and processes; from onboarding new starters, contractual variations, long service awards and all that comes in between.

This role is a full time position for 9 months, fixed term.

Reporting to our People Administration Supervisor, key responsibilities will include:

- Draft and implement all HR/People related documentation
- Support all People Managers in their responsibilities of the employee life cycle including induction, probation and leavers
- Ensure full right to work compliance for new starters and compliance with any regulatory requirements and professional bodies
- Produce monthly payroll data and ensure accurate and timely completion of payroll and support the resolution and escalation of payroll queries
- Complete all post offer documentation for candidates that have been offered a job at the RBL Group. This includes completing and issuing letters of employment, contracts of employment, start date and addendum letters, reference checks and medical referrals
- Use thorough knowledge of people policies to work with and provide administrative support to the Employee Relations Advisors for attendance management casework

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Senior Finance Coordinator

Job title: Senior Finance Coordinator

Purpose: To manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of project related financial reports. 

Responsible to: Associate Director of Finance & Operations 

Responsible for: N/A 

Working with: All the departments 
Location: London Office or Amman Office, Hybrid with at least 2 days from office

Post: Full time

Period: Permanent 

Grade: 4.1

Salary: GBP 41,938 for London or JOD 29,500 based on location 

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role 

We are seeking a highly skilled and detail-oriented Senior Finance Coordinator to join our finance team. The Senior Finance Coordinator will be responsible for managing the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial statements, restricted and unrestricted funds budgeting and reporting. The ideal candidate should have extensive experience in Project finance with USAID and other big donors, possess strong analytical skills, and have a solid understanding of charity accounting principles and regulations. If you possess the required qualifications and are ready to take on this challenging role, we encourage you to apply. 

Job Description 

Main Duties, Responsibilities and Accountabilities: 

• Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations 

• Process and reconcile financial transactions, such as invoices, payments, and expense reports 

• Perform month-end and year-end closing procedures, including preparation and analysis of monthly management accounts

• Ensure compliance with accounting standards and regulations 

• With programme colleagues lead on budgeting and forecasting processes 

• Support programme teams with financial reporting 

• Monitor cash flow and provide management options Collaborate with external auditors during financial audits 

• With  Associate Director of Finance and Operations undertake internal programme audits 

• Provide support in payroll processing and employee expense reimbursements 

• Stay updated on changes in accounting regulations and best practices 

• Assist in implementing and improving accounting processes and systems 

Skills required:  

Essential skills  

• High level of experience in using QuickBooks, preferably QuickBooks Online and Excel 

• Posting journals and corrections of previous postings  

• Setting up recurring journals, both scheduled and unscheduled 

• Able to create / delete / close nominal account codes, classes and locations 

• Experience in project finance and ideally should have worked on USAID and other large-scale projects. 

• Able to input or amend budget information  

• Reconcile bank accounts and other nominal accounts  

• Make allocations including split allocations base on programme budgets 

• Download various reports from QuickBooks into Excel files  

• Able to analyse and present financial information to non-finance colleagues 

Accounting and Finance : 

• Ability to prepare up to Trial Balance Level (using Quick Books online)  

• Ability to provide all year-end financial reports to accountants/auditors to produce audited financial statements 

• Charity Accounting 

• Reconciliation of bank accounts and various nominal ledger accounts (e.g., payroll accounts including PAYE/NIC/Pensions, Accounts Payable/Receivable, depreciation, etc)  

• Understanding and ability to calculate and post journals relating to prepayments and accruals 

Other skills: 

• Excel, Word and Email. 

• Able to communicate effectively 

• Be collaborative and is a team player  

• Able to analyse to seek solutions for problems 

Preferred, but not essential skills:  

• Experience in foreign currency back accounts would be an advantage 

• Use of DEXT for automated input of purchases costs and expenses to QuickBooks 

How to apply:

Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (20th January 2025).

Location: London Office or Amman Office, Hybrid with at least days from office

Contract: Full-time

Salary: GBP 41,938 for London or JOD 29,500 based on location

Closing date: 20/01/2025

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Northern Region (North West, North East and Yorkshire), and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 12,000 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

• To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
• To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
• To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

Are you interested in improving the lives of people who have been severely affected by their cancer treatment? The Pelvic Radiation Disease Association (PRDA) is seeking to recruit a skilled Services & Volunteer Coordinator to join its small team of staff and volunteers who are passionate about making a difference. 

This is an exciting time to join the charity as we continue to develop our services. We are growing quickly as a charity while continuing to offer a personalised range of direct support services to people living with PRD.   

The Role

The Services and Volunteer Coordinator will have two key roles – to develop and coordinate the delivery of our direct patient support services and to recruit to and manage our small team of volunteers in a variety of roles in order to enhance our work.

Who we are looking for

Our ideal candidate will be a skilled, empathetic communicator with excellent organisational skills who has experience in recruiting and supporting volunteers and managing services, preferably in a health charity.  

The ability to gain and maintain volunteers’ confidence is essential, as is a commitment to equality and inclusion. Experience working within a support group or helpline type service would be advantageous, as would experience developing and delivering support services and/or project management experience. 

Next steps

Please see the full Job Description and Person Specification for more details.

To apply please forward your CV and covering letter (of no more than 2 sides each) via the Charity Job website demonstrating how your experience matches the criteria set out in the Person Specification.

As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital. 

Responsibilities: 

• Identification and Support: Proactively identify carers of patients admitted to the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected.