Supporter services officer jobs
Overall Purpose
To work and lead on setting clear standards for high quality gathering, recording, monitoring and use of data collected via our grant’s programmes and initiative, accessing this data to inform donor grant reports, infographic data sharing, donor reports and network reporting in an accurate and transparent way. Reporting to the Head of Impact you will be technically proficient in monitoring data use of the CRM systems. You will also work directly with the Senior Leadership team on initiatives requiring evidence of impact and return on investment. The Data Officer will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, vision, and values.
Responsibilities
To lead on the accurate recording, management, and accessibility of data gathered through the Foundations programmes and initiatives via our Salesforce CRM system and future platforms, including potential Social Value and Social Return on Investment models.
Support the grants team in recording and maintaining accurate data, ensuring records are complete, up-to-date, and compliant. Conduct routine system checks and regular data cleansing as required.
Support monitoring received from grantees, helping extract key data and learning, checked by Head of Impact.
Provide support to Head of Impact with Salesforce CRM training to internal teams to enhance data usage and impact measurement.
Performance Management
Collect, analyse, and present relevant data on a quarterly basis to support donor reporting.
Produce data driven reports aligned with the Donor Care Plan, ensuring accuracy in evaluation, impact measurement, and End of Grant reporting (quality checked by Head of Impact).
Develop and submit annual data reports for platforms such as 360 Giving, FREA (Funders for Race Equalities Alliance), IVAR and other partnership platforms aligned to BLCF work including UK Community Foundation Quality Assurance.
Provide insights and key learnings that demonstrate the effectiveness of grantmaking, inform strategic decisions, and highlight return on investment.
Relationship Management
Regularly connect and engage with wider Community Foundation network to ensure BLCF’s data systems remain fit for purpose and aligned with sector best practices.
Participate in cross-foundation learning initiatives to stay updated on trends in data-driven grantmaking and impact measurement.
Work with the Head of Business Development to provide insights from donor trends and grant impact data, supporting fundraising and partnership strategies.
Representing the Organisation
Maintain a strong understanding of community and charity sector issues to inform BLCF’s data strategy and grantmaking approach. Ensure relevant insights are shared across the team.
Develop and maintain an appropriate network of contacts within the grantmaking sector across BLCF’s geographic reach.
Serve as a BLCF ambassador, promoting the Foundations values and impact through data storytelling and sector engagement.
Be an ambassador for the work of the Foundation by demonstrating its values in the delivery of its work.
Skills, Knowledge and Experience
Essential:
- Some demonstrable experience in managing data systems and CRMs to ensure accurate data is recorded and record maintain for reporting purposes.
- Some understanding of the wider voluntary and charity sector.
- Excellent personnel skills and able to work effectively within a small team providing support across a width of areas.
- A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines.
- Ability to work effectively under pressure and to demonstrate a professional approach in a range situation.
- Fully computer literate including Word, Excel, Power Point and use of databases, CRM and SROI models or similar.
- Able to demonstrate how diversity, equality and inclusion (DEI) can be made integral to their work and service delivery.
- Committed to customer care and the provision of high-quality services
- Detail-oriented
- Punctual.
- Committed to learning and development.
- Ambitious, energetic and with an outward focus.
- Highly motivated, with an enthusiasm and determination to build the resources available and needed to support community needs across Bedfordshire.
- Creative and flexible in outlook.
- Strong commitment to the values of the Community Foundation.
Desirable:
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Some prior experience of grant-making or similar work.
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Track record of analysing and presenting data to inform decision-making and improve processes.
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Some previous experience of developing reports and insights for funders, donors, or key stakeholders.
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Research and data analysis; ability to process information accurately and write succinct reports.
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People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply.
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Understanding of need in the Bedfordshire County.
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Familiarity with legal and financial requirements for charities, community groups and social enterprises.
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Statutory sector experience such as; commissioning / procurement, police, health, etc.
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Proficient in use of Salesforce or similar CRM.
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Some knowledge and understanding of equality issues and legislation relating to the charity sector.
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Current driving licence and access to a vehicle.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of job: To provide specialist advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. The role may also involve occasionally supporting CARA groups.
Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary: £28,344 - £30,469 per annum.
Contract: Permanent contract.
Hours: Full time, 35 hours a week.
Place of work: To work flexibly across CARA premises in Colchester with regular travel across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.
Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.
Application deadline: as soon as possible. We will be reviewing applications and shortlisting candidates to interview as applications are received.
Interviews: To be arranged as suitable applications received.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.
Job Description
To provide advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. CARA’s advocacy service focuses primarily on meeting the needs of some of our most complex clients – victims and survivors who would be unable to access other advocacy services. The role will also involve supporting the wider CARA team in signposting other clients to external advocacy agencies, as appropriate and attendance at CARA groups to provide a drop-in advocacy surgery.
Main Responsibilities
·To manage a caseload of complex clients seeking short and long-term advocacy support, including support around housing, finances, health, domestic abuse and other issues.
·To manage referrals in to CARA’s Advocacy service, ensuring clients meet the referral criteria.
·To provide line-management for CARA’s social care placement worker and potential future advocacy volunteers.
·To assess all new referrals to CARA’s advocacy services, allocating cases to members of the advocacy team, as appropriate.
·To liaise with other agencies, receiving and making referrals and ensuring that they understand CARA’s role and services.
·To gather information about local and national agencies and manage storage and display of this material at CARA. To work with CARA’s Integrated Support and Advocacy Manager to create a directory of services that can be used by all the CARA team.
·To support CARA’s group work, including attendance to provide advocacy support and supporting other activities.
·To attend regular team meetings and to work with colleagues to further the objectives of CARA.
·To maintain and collate evaluation data, testimonials or case studies for distribution.
·To adhere to CARA’s organisational policies and procedures, including safeguarding procedures.
·To report to the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees as required, including the production of written reports.
·To be administratively self-servicing.
·To undertake any other activities as required by the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy East
CARA is part of Synergy East and we work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer. Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
The role
Are you looking for a new challenge? We are currently looking for a driven and self-motivated senior officer for our public health, inclusion and awareness team. This is an exciting time to join as we continue to grow. You will support the development and delivery of the public health, inclusion and awareness team’s work across the UK, which is to empower patients and the public to play a full role in managing their own risk of getting breast cancer, diagnosing breast cancer earlier and improving their quality of life after a breast cancer diagnosis and treatment, thereby reducing the risk of recurrence.
Working closely with the public health, inclusion and awareness manager to deliver public health activities as identified in our strategy and team plans and work across the wider directorate and organisation.
Also supporting the delivery of activities to drive forward our equity, diversity and inclusion agenda to ensure we achieve the pledges, recommendations and actions set out in our plans and champion our commitment to celebrate diversity, challenge and address inequality, and help build an inclusive environment for all people affected by breast cancer.
About you
You'll be proactive, highly motivated and have experience in the development and delivery of public health and inclusion initiatives, campaigns and projects. An excellent communicator in building relationships at a local level with external organisations and groups including with those from under-represented communities.
You'll be confident in understanding and explaining equity, diversity and inclusion issues in our public health work clearly and will give presentations as required to community groups and organisations.
You'll also be experienced in monitoring and evaluation of public health activity, including gathering data, producing reports and analysing other statistical information as required.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria.
Breast Cancer Now is an inclusive employer, committed to continually developing a diverse workforce.
Closing date Tuesday 6 May 2025 at 9am
Interview dates in person in our London office Wednesday 21 May 2025
35 hours per week
£43,740 per annum
Working in the London office will be required 3 days a week
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our National Mobilisation Knowledge Group, which seeks to attract new supporters to The Children's Society through paid advertising channels as part of our integrated campaign planning.
WHAT WE'RE LOOKING FOR
We are currently looking for an experienced paid campaign manager to join our dynamic, ambitious team.
A key part of this role will be your ability to design and deliver paid digital campaign strategies and work with media agencies to ensure our investment is reaping rewards. You will enjoy working on a test and learn basis, trying out new products and channels, and upscaling successful activities to deliver on our targets.
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-Significant experience in managing digital paid media campaigns, including on Meta and Google
-Experience in working with media agencies to deliver integrated marketing campaigns
-The ability to report on campaign progress within delivery teams and to senior stakeholders, and to advise on when to pivot tactics
-Ideally, line management experience to help develop and coach the Digital Marketing Officer
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on Wednesday 14th May 2025.
Interviews will be held week commencing 19th May.
IN3
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.
Respect supports frontline organisations across the UK, so that together we can end domestic abuse. Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice; we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen.
Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence.
Our vision
We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.
Our mission
We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.
Our Focus
Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority. Our work with male victims will continue as an important, distinct, project.
Our Values
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Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.
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Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.
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Accountable- We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.
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Respectful - We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice.
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
Purpose of the role:
The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.
We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:
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Black and minoritised people
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Disabled people
We always welcome and support applications from those who have personal experience of domestic abuse.
Please follow the link to find out more.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with an International Animal Welfare charity in their search for a Fundraising Marketing Officer.
This is an exciting opportunity to be a proactive and integral part of the team delivering content for online and offline fundraising appeals, regular gift products and legacy marketing.
As the Fundraising Marketing Officer, you will support the Senior Marketing Officer in executing the annual fundraising and marketing strategy, with a strong focus on donor acquisition and stewardship. You will craft compelling, authentic copy to create fundraising appeals for both warm and cold audiences, aiming to inspire engagement and support.
Working collaboratively across the charity, you will drive and enhance marketing efforts across all fundraising products. You will proactively seek opportunities to grow and promote the charity's membership offering, developing clear and effective campaigns in partnership with internal and external stakeholders.
In addition, you will work alongside the Senior Marketing Officer and Supporter Services team to analyse the donor journey at every touchpoint. By using best-practice benchmarking, you will identify opportunities for improvement and collaborate across teams to deliver an even stronger supporter experience.
To be considered for this role, you will need:
- Proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success.
- Experience of developing and implementing on and offline fundraising marketing campaigns, delivering them on time and on budget.
- A proven ability to write persuasive copy.
- Strong project management skills with an ability to manage multiple projects simultaneously, meet deadlines and ensure accuracy.
Salary: £35,000
Permanent, Full-time
Location: Remote (minimum of 6 times per year in head office in Norfolk and this will be at your own expense for travel and accommodation)
Applications are being reviewed on a rolling basis, so please send your CV and Cover Letter ASAP.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We’re looking for a confident and experienced fundraiser to take the lead in growing our major donor and legacy giving programmes.
Senior Philanthropy Officer
Starting salary: £29,341 per annum
Salary band: £29,341 - £33,735
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, SY14 8EF
As Senior Philanthropy Officer at Cheshire Wildlife Trust, you’ll join a fast-paced, purpose-driven Fundraising & Communications team at a critical time for nature. You’ll use your expertise to identify and engage high-value supporters, craft compelling proposals and develop thoughtful stewardship journeys that inspire people to make a lasting impact for wildlife.
This is a new role — ideal for someone who brings initiative, has exceptional communication skills, and a thoughtful, strategic approach to donor engagement. You’ll need a strong track record of securing significant gifts, planning donor events and building lasting relationships with warmth and professionalism. You’ll work closely with the Director of Fundraising & Communications and other colleagues to develop and deliver the Trust’s philanthropy programme.
You’ll be joining a charity with bold ambitions and a clear mission to restore nature across Cheshire. Your work will directly support that goal. If you’re looking for a role where you can build on what you’ve achieved and see the difference you make every day, we’d love to hear from you.
This is a full time position, however part time will be considered.
Closing date: Monday 5 May 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
You may be required to carry out a DBS check for this role.
Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position
No agencies please.
At The King’s Trust, we’re committed to creating opportunities for young people—and strong financial systems help us deliver on that promise. We’re looking for a Finance Service Owner to lead the development and optimisation of our finance systems, supported by effective processes, technology, data and people.
This is a unique opportunity to shape the future of finance technology, ensuring our systems are efficient, secure, and scalable, while supporting key teams across the Trust.
What You’ll Do:
- Lead the strategy, development, and optimisation of finance technology
- Work with stakeholders to ensure our systems accurately support finance business processes and people
- Align finance technology with Fundraising, Delivery and People systems and overall Enterprise Architecture
- Own the end-to-end delivery of finance technology solutions
- Ensure our finance architecture is robust, scalable, accessible and future-proof
- Stay ahead of emerging financial technologies, best practices and compliance requirements
- Identify risks, develop disaster recovery plans, and maintain strong data governance
What You’ll Bring:
�� Expertise in finance systems and technology solutions
�� Strong leadership and stakeholder management skills
�� Ability to translate technical concepts into clear, actionable solutions
�� Experience working with not-for-profit organisations and financial processes
�� A passion for using technology to enhance financial efficiency and transparency
Join us in shaping the future of finance technology at The King’s Trust and help us maximise our impact for young people.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
- Leading on recruitment administration including enquiries, advertising, interview and selection processes.
- Facilitating onboarding for new starters and providing an excellent employee experience.
- Manage all incoming communication, channelling to and coordinating responses from other teams where necessary.
- Support the day-to-day running of the Bristol office and provide operational support for the organisation.
- Provide administrative support for other functional areas on an ad-hoc basis, including the Frontline, Fundraising and Communications teams and ensure that overall cross-team collaboration is maintained.
The Recruitment & Admin Officer will join a friendly and committed Operations team made up of 5 people. You will be supported and managed by the Head of Operations and work closely with the rest of the Operations team.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is midnight on Sunday 4 May 2025.
Interviews will likely be held in the week commencing 12 May 2025.
Due to high demand, we may close applications before the deadline. As such, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.
Individual Giving Manager
Annual Salary - £29,000-£33,000
Weekly Hours - 35 hours (full time)
Reporting To - Head of Fundraising
Contract Type - Permanent
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.
BENEFITS - Why Work With Us?
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Generous Holiday Allowance – Enjoy 32 days off a year, (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
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Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
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Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
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Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
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Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.
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Parking - No need to play musical chairs with parking spots – we've got free parking just for you!
ABOUT US
Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.
DUTIES & RESPONSIBILITIES
In this exciting role, you will take the lead on delivering our Individual Giving and Legacy strategies — bringing fundraising campaigns to life through engaging appeals, supporter newsletters, and donor journeys that inspire action. You’ll develop and grow our young legacy programme, nurturing meaningful relationships with pledgers and prospects. Championing exceptional supporter care will be at the heart of everything you do, making sure every donor feels truly valued. You’ll work strategically, staying ahead of sector trends and ensuring we’re always following best practice, while also diving into the data — managing budgets, reporting performance through Salesforce, and using insights to drive smarter, more impactful fundraising. As part of the Fundraising Managers Team, you’ll collaborate across the charity and play an active role in shaping the future of our work.
You’ll Be Great If...
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Have hands-on experience managing individual giving and legacy programmes that truly connect with supporters.
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Know how to create compelling supporter journeys and deliver outstanding donor care that keeps people coming back.
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Can confidently juggle multiple projects with great attention to detail and top-notch time management.
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Are a natural communicator, able to tailor your message to any audience — from donors to internal teams.
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Feel at home using CRM systems (bonus points for Salesforce!), Canva, email tools, and social media ads to drive fundraising forward.
Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate. Challengers is a place where everyone can grow. We follow equal opportunities, so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day
Application closing date: Mon 5th May
The client requests no contact from agencies or media sales.
Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.
Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).
• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.
The client requests no contact from agencies or media sales.
Join the friendly Carers’ Hub team and make a vital difference to the lives of unpaid carers in Lambeth.
We are looking for a Hospital Carers' Lead to join our service supporting unpaid carers while the person they look after is in hospital and during the discharge process. We know that this can be a worrying and stressful time and that too often carers do not know where to turn to for information and support. Help us make sure that carers get the help and support they need, at this critical time.
You will play a pivotal role in developing and delivering our offer for carers which seeks to increase the identification of carers within local hospitals, improve carer support during their cared for hospital stay and following their discharge from hospital.
The Hospital Carers Lead will be responsible for:
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Offering tailored short-term 1 to 1 support to unpaid carers, working together to develop and implement plans to help improve carers’ experiences during the hospital stay, prepare for discharge and to address carers’ own needs.
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Supporting unpaid carers while the person they care for is in hospital via signposting to relevant support and information about their rights.
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Working collaboratively with partners within the hospital, to raise awareness of carers and increase identification.
If you are a passionate individual looking for a fast paced, rewarding role that will make a real difference to carers, we would love to hear from you.
About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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Influencing local policy through community engagement activities,
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Improving carer wellbeing and
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Connecting carers to each other and to support and training opportunities through our services.
We welcome requests for informal chats to find out more about us as an organisation and the role. For more details, including how to get in touch, please see the Job Description.
Closing date: Friday 2nd May at 9 am.
Interviews: Friday 9th May
The client requests no contact from agencies or media sales.
As Fundraising Grants Officer, you’ll play a vital role in securing funding from a variety of sources. Sitting within the Philanthropy team, you will contribute directly to our ambitious income targets by identifying and applying for grants and funding opportunities.
You’ll have excellent writing skills with an innate understanding of how effective verbal communication and writing skills can influence people’s decisions. This role offers the unique chance to gain hands-on experience in writing compelling grant applications, while also developing broader fundraising skills across trusts and foundations, major gifts, and corporate partnerships. It’s a fantastic opportunity for someone looking to grow in a dynamic and supportive team.
Drawing on your experience in fundraising, grant applications, grant-giving, or grant management you’ll play a key role in supporting our mission. This is an opportunity to grow professionally while making a meaningful contribution to our goal of advancing human health through medical research.
We would like to hear from you if you can demonstrate:
- Experience of undertaking research to identify and assess potential funding opportunities.
- Effective written communications with a persuasive writing style.
- Experience of successfully making or reviewing fundraising or grant applications in a charity. grant-giving organisation, research funding organisation or scientific setting.
- Strong research and analytical skills with excellent attention to detail.
- Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
- IT literacy and experience in effectively using a CRM system for fundraising.
- Developing and managing effective working relationships with colleagues and external stakeholders.
We will offer a salary of between £29,000 and £34,000 depending on experience for a 36-hour week. Ideally you will be a full-time employee but we are happy to consider a part-time contract (min 0.8 FTE). This post will be offered as a permanent contract.
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
The client requests no contact from agencies or media sales.
Position: Head of Product and Systems Management
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Product and Systems Management team are responsible for: defining our product vision; setting the product strategy; and executing on it by delivering new functionality that meets customer needs and supports business goals.
Across all of our products our Product and Systems Management team cover the following areas:
- Being fully responsible for the provision and management of the system
- Owning the list of user requirements. These are known as product backlog items (PBIs) and are drawn from user group meetings/discussions. These PBIs are then scheduled for build and release.
- Manage the relationship with any external support companies for the relevant products and interconnected products and systems including accounting online, bank checking and deduping systems.
- Manage the data cleanliness, accessibility, availability and retention in accordance with our data governance and security policies particularly the information and data management framework. And develop and maintain automated processing of bulk data.
- Enshrine continuous improvement into the use and development of our Products.
Our use of Product Management comprises of all of our critical business systems (Finance, HR, Intranet, Microsoft end user applications).
Our Head of Product and Systems Management plays a crucial role in the development and delivery of our Product and Systems Management. This role is also responsible for defining and delivering the Product and Systems Management team’s strategy/roadmap and ensure they are delivered.
For this role we’re looking for:
- Expert level experience of managing a Systems Support Team
- Expert experience of Product Management
- Experience of managing external stakeholders and 3rd party suppliers effectively
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?
Lifelites is a unique charity that has been providing innovative assistive and sensory equipment, specialist training and technical support to the children’s palliative care sector for 25 years.
Our inclusive technology empowers over 13,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.
We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, corporates, membership organisations, special interest groups and community groups across the southern half of England and Wales.
This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.
Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.
Applications close: Saturday 10th May 2025 at 5pm
Interviews: from Monday 19th May 2025 (first interview online)
The client requests no contact from agencies or media sales.