Supporting officer jobs

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

The Head of Secretariat plays a pivotal role in supporting the governance, strategic coordination, communications, and operational effectiveness of the charity. This position ensures that the FIGO Board, FIGO Council, committees, and the FIGO member societies are well-supported, informed, and engaged, and that the charity’s governance and decision-making processes are transparent, inclusive, and compliant with legal and regulatory requirements.

Summary

Do you have experience within pensions? Could you be our Engagement Officer here at the National Church Institutions?

This is a unique opportunity to shape the future of member engagement in pensions. You'll design and deliver engagement plans that inform, support, and inspire members and employers-starting with our new pension scheme and expanding across our broader communications.

About the team

Serving more than 44,000 members across 700 Church organisations, the Church of England Pensions Board is both a regulated pension fund and registered charity. We steward £3.4bn in pension savings through ethical and responsible investment, supporting a just and sustainable world. Our work includes managing retirement housing for 2,500 retired clergy and delivering services that empower members to plan confidently for their financial future.

As we approach our centenary, we're embarking on bold initiatives-including the launch of a new Collective Defined Contribution pension scheme-and we're looking for an Engagement Officer to help bring these ideas to life.

Your Key Responsibilities

• Craft tailored, regulatory-compliant communications for members and employers
• Optimise content for clarity and simplicity across digital channels
• Lead and maintain our online pensions presence, including portal and website
• Present at pre-retirement seminars and stakeholder events
• Analyse member data and feedback to improve engagement strategy
• Collaborate on cross-functional campaigns, including housing and pension intersections
• Drive innovation in digital communications with a focus on inclusion and accessibility
• Support change projects, crafting narratives that inform and inspire

• This is a home-based role, with occasional travel when required.
• This is a permanent role.

You will need to be/have:

• Proven background in pension scheme administration and stakeholder engagement
• Deep understanding of UK occupational pension schemes, auto-enrolment, and State pensions
• Strong writing skills with the ability to translate technical detail into member-friendly content
• Excellent project management and communication strategy experience
• Organised, numerate, and confident in data analysis and presentation

• A market rate salary of £50,000 - £55,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We are seeking a candidate with proven research experience, including the ability to interpret and analyse data and present solutions. You will have a keen interest in health and social care and the ability to write clear, concise policy reviews. You will also have a flair for programme and project management, and be skilled in organising tasks, logistics and administrative systems. The successful applicant will value equality, diversity and inclusion, and will be enthusiastic about promoting these principles in their work. They will have warmth, empathy and respect for others, alongside the ability to effectively engage seldom-heard communities in the local community (in either Barnet or Croydon).

The Research and Engagement Officer will report to, and support, the Healthwatch Manager (either in Barnet or Croydon). They will:

• Deliver research projects – including planning logistics, designing methodology and analysing quantitative and qualitative data.

• Report findings through presentations and written reports throughout the year.

• Lead on organising projects, ensuring that actions are followed up, prioritising effectively and providing relevant outputs.

• Deliver a regular programme of community-based outreach and events.

• Onboard, support and manage volunteers, working with our team of volunteers to deliver research and associated activities.

• Undertake policy reviews and provide advice on research and evaluation methodology to the Research Director, Healthwatch Manager and other members of the Public Voice team.

• Work with Public Voice teams to capture issues relating to the delivery of services or gaps in policies. Use this information to identify common themes which relate to service design and health and social care policy.

• Engage effectively with seldom-heard communities in the local community (either in Barnet or Croydon).

About the Role​

​

Based in the UK, this role will play a central role in ensuring smooth and compliant programme operations, including accurate financial posting, reporting, budget tracking, forecasting, and expenditure analysis.The postholder will play a key role in budget tracking, forecasting, procurement, and day-to-day programme coordination, ensuring compliance with donor and organisational requirements

​

This is a full-time, 18-month fixed-term contract with the potential for extension. As an organisation, we support flexible working arrangements, which can be discussed at the interview stage.​

​

Main responsibilities

​​Fiscal Compliance & Financial Management:

• Conduct spot checks on partner expenses through a bi-annual internal audit process.

• Ensure that all staff, partner and consultant financial claims are eligible costs under the contract, reviewing expenses and rates to ensure audit compliance

​​Kimble Management:

• Manage the project account in Kimble, ensure all rates on Kimble align with agreed consultant rates, adding new lines and making amendments for the team as required.

• Provide support in troubleshooting issues related to Kimble usage and financial reporting, offering practical solutions and coordination with relevant teams.

•Act as a point of contact for consultants, partners and project staff to ensure timely monthly finance submissions and support finance-related queries.

•Lead the maintenance of all expense transactions being reported to the project, including logging regular costs, and overseeing partner and project consultant expense submissions.

​

Skills and Experience:

•At least 2–3 years’ experience in finance or administration within an NGO/development or consultancy setting, including budgeting, forecasting, reporting, procurement, and reconciliation.

•Proven ability to maintain accurate financial records and audit-ready documentation.

•Proficiency in Microsoft Office (Excel, Word, Outlook) and financial management systems, with particularly strong excel skills.

 ​

How to Apply​

​If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV. The deadline for applying is Sunday, 23rd November 2025. Due to the high volume of applications, we are only able to respond to shortlisted candidates.

​

Please note that the selected candidate must have the right to work in the UK.​

​

​

Worship Renewal Engagement Officer (Music)

Are you passionate about high quality music in Methodist worship and a gifted musician and facilitator? If so, an exciting opportunity has arisen to join the Ministries and Learning Team of The Methodist Church.

Methodist worship renewal: God for All 2025-32 | the role

The renewal of Methodist worship is highlighted in God for All 2025-32 as a significant commitment.

This exciting and varied role offers the opportunity to facilitate the music aspects of Methodist worship renewal across The Connexion. High-quality music is central to Methodist worship and this role will combine a significant amount of resource development, hands-on training and delivery online and in local circuits and Districts.

In this role, you will also have particular responsible for growing, fostering, nurturing and developing the community of church musicians, being responsible for networks, communication and all aspects of training and development. Additionally, you will play a leading role in working to develop the music aspects of The Resource Hub (formerly Singing the Faith +). Finally, you will work with congregations and circuits where there are no church musicians, to support high quality music within worship in those contexts.

About you

We are seeking to appoint someone with a strong sense of what musical excellence in worship looks like. Alongside this, you will believe deeply in the importance of wide congregational participation in worship. You will have an ability to translate the best of Methodist tradition for a contemporary setting. The role will require someone who is a natural communicator and skilled facilitator, able to work across the broad range of worshipping and musical traditions within The Methodist Church, and a gifted musician. You will enjoy resourcing, developing and delivering high-quality training for congregations, musicians, and those who lead worship, both online and in person.

This role is open to lay candidates only.

The team

The Ministries: Vocation and Worship Team (part of the wider Ministries and Learning Team) in which this role sits, is friendly, supportive, vibrant and passionate. The team is led by The Director of Ministry Development. You will be line-managed by The Connexional Worship Renewal Team Leader and work closely with other teams, such as The Learning Team and Evangelism and Growth, and across The Connexion.

This post carries an occupational requirement for the post holder to be a Christian (in accordance with the Equality Act 2010).

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 28 November 2025

Interview date: 12 December 2025

Are you passionate about improving technical education? Gatsby Charitable Foundation is looking for a highly organised Project Officer to play an integral part in its programme delivery, with a particular focus on T Level industry placements.

Location: Manchester (On-site Tuesday-Thursday)

Applications close at 9 a.m. Friday 12th December.

Who we are

In 1967, David Sainsbury wrote out a cheque for five pounds to establish the Gatsby Charitable Foundation. Lord Sainsbury has since given Gatsby more than £1 billion to distribute to charitable causes in fields he is passionate about, including neuroscience, plant science, development in East Africa and public policy.

Gatsby established a small team focused on education policy in England almost 40 years ago. The team’s priorities have typically mirrored and sought to address the policy challenges of the times, from addressing the uptake of engineering degrees in the 1980s to our commitment to the improvement of the nation’s technical education and career guidance systems today. While priorities have changed and evolved, our approach has been consistent: we aim to be more than a funder. We act as an enabler for projects, working with partners in designing, developing, and, in some cases, delivering activities. We take a long-term view as we do not think much can be achieved by short, one-off projects.

We believe that a strong technical education system can open up good career opportunities for young people and adults, as well as drive greater national productivity and economic competitiveness. That is why our current work is focused on supporting the implementation of technical education reforms and the embedding of a stable career guidance system in England.

About the role

Gatsby is seeking a proactive and curious Project Officer to support the delivery of work that strengthens T Level implementation and expands high-quality industry placements across England. Working in the Industry Placement Team, you will help manage grants and contracts, coordinate employer-facing projects, organise events and networks, and capture insights and outputs to inform future activity. You will contribute to developing training and support for industry placement coordinators, produce case studies and blog content, and build relationships with providers, employers and sector partners.

This role works across several T Level subject areas. This is an excellent opportunity for someone with experience in or adjacent to further education, strong organisational and communication skills, and an enthusiasm for supporting technical education.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Friday 12th December.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Love Squared exists because so many children are brave. Children who, despite overwhelming anxiety, still find the courage to support their friends, join therapeutic groups or offer kindness to others.

Location: Remote, with regular travel to London and the South West

Applications close at  9 a.m. Monday 24th November.

Bringing love, imagination and kindness to children and families’ services.

Love Squared exists because so many children are brave. Children who, despite overwhelming anxiety, still find the courage to support their friends, join therapeutic groups or offer kindness to others. We work with some of society’s most vulnerable children and young people, including those facing mental health challenges, trauma, special educational needs, disability and neurodivergence. Many cannot access school because there is no suitable place for their needs, or because school is not safe for them. Their families fight every day to get the help their children need, often while facing housing insecurity, exhaustion and systems that can feel indifferent or overwhelming.

At Love Squared, we believe that you have to care deeply if you want to transform outcomes. We bring love, imagination, nurture and bravery to everything we do, creating long-term change for children and families who need understanding most.

About the role

We are seeking an exceptional Chief Executive to lead Love Squared through its next stage of growth and development.

This is a role for someone who can lead with heart, head and hands, combining compassion with commercial acumen and creativity with operational rigour.

You will:

• Lead with courage, curiosity and care, empowering staff, volunteers and partners to deliver excellence.
• Shape and deliver a bold, forward-looking strategy that strengthens impact and secures financial sustainability.
• Be a visible and credible ambassador for Love Squared, helping to build our national profile and champion our values.
• Ensure safeguarding, governance and accountability remain at the heart of all we do.
• Build strong partnerships with funders, commissioners and collaborators across the statutory and voluntary sectors.

About you

You will bring:

• Proven senior leadership experience in a values-driven organisation, ideally within charity, education or social care.
• Strong strategic, operational and financial skills, with the ability to lead through change and growth.
• A collaborative leadership style that inspires trust and brings out the best in others.
• A genuine commitment to inclusion, safeguarding and trauma-informed practice.
• Imagination to see opportunities where others see obstacles and resilience to lead with warmth through uncertainty.

Above all, you will share our belief that love is not a soft word. It is a radical act that can transform the way children and families experience care, learning and hope.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 24th November.

Role Purpose: 

We are looking for a Training and Development Officer to work closely with our management team to plan, coordinate and deliver high-quality training for all volunteers and staff. Your work will ensure everyone across the organisation has the skills, confidence and support they need to thrive in their roles, whether they are client-facing or non-client facing. By strengthening learning and development, you’ll play a key role in maintaining the quality, consistency and impact of our advice services, as well as contributing to a positive, fulfilling working environment for our team.  

About Citizens Advice Watford

Citizens Advice Watford (CAW) is an independent charity offering free, confidential and impartial advice on a wide range of issues. We support the community of Watford through telephone advice, face to face appointments at our Watford office and outreach sessions in GP surgeries and at the local foodbank.  Our team includes 37 volunteers and 19 staff, most of whom work from our Watford office.  We’re proud of our collaborative culture, where teamwork is at the heart of how we operate and every contribution is valued.  We take a proactive, client-centred approach, anticipating advice needs and striving to provide the highest standard of service.  We are committed to equality, celebrate diversity and challenge discrimination. We welcome applications from suitably skilled candidates from all backgrounds.

Job Purpose

• Lead training and development so everyone at CAW is appropriately trained
• Drive our recruitment and retention strategy for volunteers
• Develop and deliver our Training and Development Plan

This pivotal role will be responsible for the selection, training and development of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for staff and volunteers. You will be required to design and deliver group training sessions and monitor trainee progress and development through structured training programmes.  

To be successful in this role, you will be a great communicator, passionate and enthusiastic about learning and have a good attention to detail. This role offers excellent potential for professional growth with opportunities to expand your skills and progress within the Citizens Advice network.  

Benefits: 33 days (inc. bank holidays) pro-rata. Access to our Employee Assistance Programme, professional development opportunities

Closing date: 26 November 2025

Interviews TBC: w/c 1 December 2025

Location:  Hybrid working between the Whitechapel, London office and home.

Join our small and fast paced team as a supporter care officer. Reporting to the Supporter Care Manager, you will deliver excellent service to supporters, people with lung conditions, and health care professionals, providing them with information about the charity, supporting them with queries about donations, and being the first point of contact many will have with us.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Alongside providing high quality supporter care, you will support the processing of income, general data entry and liaise with external agencies and colleagues in other parts of the charity.  You’ll be an expert user of our Charity CRM, assisting colleagues and promoting its consistent use across the organisation.

You will have excellent customer service skills, excellent IT skills and some experience of charity fundraising & charity CRMs.  You will be organised, a good communicator and a team player. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your customer service and data management skillsets.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Job Title: Refuge Worker

Location: Lambeth, London
Salary: £14,236.17 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Part Time, Permanent

Hours: 18.5 hours per week (Monday, Wednesdays and Fridays. As part of this role, you will be required to participate in an out-of-hours on call Rota).

We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. You will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.

As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.

This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.

Closing Date: 09:00am 1 December 2025

Interview Date: 11 and 12 December 2025

Deadline for applications:  9am on Monday 24th November 2025

Salary: £35,327 per annum, pro rata

Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc

About The Role

As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications. 

This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects. 

About You

First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail. 

You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.

Key Responsibilities 

Grant Making

• Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
• Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
• Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
• Assess grant applications.
• Make recommendations to the assessment panel.
• Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
• Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
• Review grant requirements and ensure quick processing of payments.
• Undertake visits to funded projects and attend events.
• Provide advice and feedback to successful and unsuccessful applicants.
• Support the running and facilitation of events.
• Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
• Provide support to others in the wider Youth Music team.

Learning and Projects

• Undertake project-based tasks as part of wider team or organisational project work.
• Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
• Produce resources and content for the Youth Music community.
• Present information and learning to internal and external colleagues.

General

• Carry out all such additional duties as are reasonably commensurate with the role.
• This post will require travel across the UK, occasionally involving overnight stays.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

Person Specification

Essential Criteria

• Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
• Familiarity with the funding process.
• Experience of working in an administrative role. 
• Experience using databases and other software.
• Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word). 
• Organisational and administrative skills, able to prioritise and work to deadlines.
• Attention to detail.
• Confident in decision-making and can work autonomously.
• Ability to think creatively to solve problems.
• Interpersonal skills and the ability to work as part of a team.
• Ability to communicate effectively with different types of people.
• A clear and persuasive verbal communicator with the ability to write in plain English.
• Ability to build and manage relationships.
• Analytical skills (you’ll be required to read and respond to applications and reports).
• Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.

Desirable Criteria

• Experience of project management, including financial planning and management.
• Understanding of the social issues facing children and young people today.
• Understanding youth voice and/or participatory grant making practices. 
• Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
• Understanding of the music education and / or music industries landscape.

We’re a small team with high staff retention, making this the perfect role for someone who wants to focus on training and development but also enjoys supporting people at all stages of the recruitment journey. In particular you’ll:

• develop a robust digital induction programme which will leave a lasting legacy for years to come
• work closely with managers to coordinate our annual training schedule
• be responsible for the budget and logistics of all of our training and development
• manage and administer our HR platform and employee records
• support the end-to-end recruitment process
• help us to become a Disability Confident employer

And as well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

If you are looking to broaden your experience in training and HR, or just enjoy a highly varied and fast paced job with a real sense of purpose, this could be the job for you. Experience of administration is a must, preferably in a small charity setting, along with really strong organisational skills. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems
• good written skills, with an ability to produce reports and other relevant documentation
• strong organisational skills with an ability to plan ahead and manage multiple priorities
• an ability to maintain discretion and confidentiality
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude

What we’d also like from you (the desirables):

• previous experience of working in a HR team
• CIPD Level 3 qualification (or be willing to undertake funded training)
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity

Travel: Occasional travel to Arthritis UK offices (London, Chesterfield, Cardiff, Belfast, Glasgow)

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.  

Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups.  

About the role
The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.  

This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.               

The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.  

We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.  

About you
If your knowledge, skills and experience include the following then we’d love to hear from you:

• Understanding of policy issues relevant to people with long-term conditions or disability.  
• Experience of working in a policy team.  
• Experience of developing and influencing health and social care policy.  
• An ability to think creatively and communicate effectively.  
• An enthusiastic, adaptive and flexible approach.  

As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.

As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits
Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based in, and hold the right to work in the UK to apply for this position.

Application deadline and shortlisting
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview
Interview date to be confirmed.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.