System project manager jobs in Bristol, city of bristol
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Location: UK based with the option for remote working. This role requires attendance at the London Head Office, SW1, to fulfil operational requirements. The number of days onsite per week will vary from 1-4 days as required.
Salary: £46,000-£51,000
Benefits: Yearly performance related pay, generous leave, 4 wellbeing days per year, eligible for the Civil Service pension scheme option - employer contribution up to 28.97% and more.
Contract: Fixed Term - 12 Months. This is a maternity leave cover.
Working Pattern: Full-time: WFD will consider flexible working arrangements, including, job share, compressed hours, part time, flexitime.
The International Operations Manager is a core and business critical role within the Operations Team, providing management-level delivery on procurement, security and travel, compliance and maintenance and management of core operational frameworks to support our global network.
Top line activities for this role include
- Day-to-day management of security risk management: focal point for non-digital programme-related risks
- Accountable for operational policies and frameworks ensuring consistent application and compliance
- Office opening and closure process lead - legal and compliance (operational), and safety and security aspects
- Registration and ongoing compliance processes in the UK and across the network
- Procurement service contracts lead for travel and accommodation, office equipment and supplies, security, and insurance at the centre, and ensure country office suitability.
We are looking for the following
- Demonstrated experience in a comparative role.
- Proven track record of strong leadership and cross-cultural communications skills.
- Experience in cross-departmental collaboration, effectively engaging with both junior and senior-level audiences.
- Project management experience and/or qualifications (e.g. Prince2, PMD Pro)
- Experience in policy and process development, including the ability to design, implement, and evaluate comprehensive policies and procedures to improve efficiency.
- Excellent understanding of business processes including the outsource of procured services.
- Experience of procurement procedures.
- Experience with administering Learning Management Systems (LMS), such as Moodle.
- Excellent time management, including ability to prioritise tasks and working to deadlines.
- Strong interpersonal skills and the ability to foster good working relationships.
- Well-developed oral and written communication skills.
- Experience providing user support ideally to remote teams.
- Good technical knowledge of Microsoft 365 Platform (SharePoint, Teams, Office 365)
- Experience using client management systems (CRM).
- Experience of safety and security risk management.
To apply by 3rd March 2026 via CV and Cover Letter visit our website.
To mobilise British and international expertise to support people around the world to strengthen democracy in their country.
The client requests no contact from agencies or media sales.
Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in people. Despite this, awareness remains low and diagnosis is often delayed.
ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.
We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.
This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.
The Role
Your time will be split approximately:
- 70–80% supporting an ambitious international research project·
- 20–30% supporting ASIF’s wider operations
You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.
Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.
About You
We’re looking for someone who:
- Has experience supporting research projects (ideally in healthcare or epidemiology)
- Is highly organised and comfortable managing detailed documentation
- Communicates clearly and confidently in English
- Is proactive, reliable and solutions-focused
- Is comfortable working remotely and independently
- Enjoys collaborating with people from different countries and cultures
- Understands what it means to work in a small organisation; flexible, supportive and hands-on
Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.
Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)
Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship.
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.
The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.
The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.
Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.
The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.
At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.
This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.
How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.
This role will require flexibility for occasional travel in England and Wales.
Key responsibilities:
Organisational safeguarding accountability and assurance
- Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
- Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
- Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
- Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.
Trauma-informed safeguarding practice and oversight
- Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
- Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
- Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
- Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
- Support staff through reflective supervision, guidance, and training to respond effectively.
- Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
- Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
- Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
- Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.
Policy, compliance and organisational assurance
- Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
- Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
- Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.
Culture, capability and continuous improvement
- Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
- Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
- Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
- Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.
Equity, inclusion and anti-racist safeguarding
- Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
- Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
- Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.
Partnership working and external accountability
- Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
- Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.
Experience (Essential)
- Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
- Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
- Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
- Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
- Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
- Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
- Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.
Knowledge (Essential)
- Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
- Up-to-date knowledge of children’s and adult social care systems.
- Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
- Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
- Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
- Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements
Skills and abilities (Essential)
- Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
- Calm, credible, and reflective approach in ambiguous or high-pressure situations.
- Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
- Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
- Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
- Ability to work collaboratively across wide-ranging professional teams and external partners.
- Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.
Qualifications (Essential)
- Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
- Evidence of ongoing professional development in safeguarding children and adults.
- Permission to work in the UK.
Attributes and general characteristics (Essential)
- Commitment to the values, aims, and objectives of Kinship.
- Respectful, empathetic approach to working with individuals from diverse backgrounds.
- Flexible and willing to travel across England as required.
- Excellent written and spoken English.
Desirable
- Lived experience of kinship care.
- Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
- Experience in innovation and continuous improvement within safeguarding practice or organisational culture.
How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026.
For all questions, please provide a maximum of 250 words per answer.
1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career? Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to.
2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.
3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response?
4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed?
5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Bath & Keynsham (BA2 & BS31)
- Salary: £37,151.00
- Hours per week: Full time (37.5 hours) & participation in an on-call rota
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
Requirements
- Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
- Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
- Communication: You are adept at using a variety of communication aids and developing robust support plans.
- Compliance: Experience working with several compliance IT platforms is desirable.
- Driving: You must be a driver with access to your own vehicle
Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.
About the Role
As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.
You will be responsible for:
- Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
- Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
- Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
- Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
- Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.
Why Join Us?
What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!
What Benefits Will I Have?
We offer a range of benefits that you can mix and match to suit your needs, including:
- Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
- Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
- Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
- Buy and Sell Annual Leave: Transfer windows open twice a year.
- Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.
Ready to Lead and Inspire?
If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.
Apply today and start making a difference!
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.
The client requests no contact from agencies or media sales.
You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, such as the opportunity to attend the annual conference in the United States.
You will report to the Regional within the Delivery & Partnerships team or the Associate Director of Business Development.
- We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.
Key Responsibilities
· You will be accountable for the retention and outcomes of your portfolio of programmes.
· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.
· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.
Application Instructions
- We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.
We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.
The Role:
As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.
You will:
- Lead Health & Safety and Premises/Facilities Management across the charity
- Ensure compliance with relevant legislation, regulatory requirements and internal standards
- Oversee risk management, audits, inspections and safety monitoring
- Manage the Estates Coordinator and foster a culture of continuous improvement
- Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
- Manage property acquisition, disposal, leases, maintenance and contracts
- Develop and maintain estates policies and reporting systems
- Drive a positive, proactive health & safety culture across Life
This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.
What You’ll Bring:
We’re looking for someone who is:
- Highly organised, proactive, and able to take initiative
- A strong communicator with excellent written and verbal skills
- Confident managing estates compliance, risk, safety and property-related functions
- Experienced in managing a portfolio of properties (minimum 3 years)
- Able to lead others and support their development
- Skilled in identifying improvements and driving change
Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)
Information about the role:
For further information, please see the attached job description.
Please note, there is a requirement to drive for this role.
Salary: £38,000 per annum
Hours: 35 hours per week
Location: Home Based with travel to Leamington Spa and sites around the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The Food Manager plays a critical operational leadership role at FareShare South West (FSSW), ensuring that the charity maintains a consistent, safe and high-quality flow of food to community organisations across the region. Supporting the Head of Food & Membership, the post holder is responsible for managing day-to-day food supply, strengthening local sourcing, and building long-term relationships with suppliers and partners.
The role ensures that incoming food—whether from national or local sources—is compliant, well-managed and aligned with operational capacity. It plays a key part in the effective monitoring of stock, the food pipeline and logistics scheduling. The Food Manager leads local sourcing activity, expands food innovations such as frozen and re-labelling, and oversees key food-related projects including the regional Gleaning Programme.
Managing the Food & Community Officer and working closely with Operations, Membership, Fundraising and other internal teams, the Food Manager helps deliver FSSW’s food strategy, reduce waste, and maximise the impact of surplus food redistributed to frontline organisations.
1) Strategy, Performance & Team Management
- Support the Head of Food and Community in the development and delivery of the food strategy, budget and annual targets.
- Monitor weekly performance against agreed plans; provide operational reporting for internal teams and funders.
- Line-manage the Food & Community Officer and HGV Drivers, including recruitment, appraisals, supervision, wellbeing and development.
- Champion values-led leadership and promote effective cross-team communication.
- Ensure compliance with organisational policies, food safety, health & safety and safeguarding requirements.
- Foster an inclusive, motivational team culture that reflects FSSW’s mission and values.
- Takes visible leadership for health, safety, and food safety, ensuring all team members and participants work safely and effectively
2) Food Supply Management
- Support the Head of Food & Community in managing the national supply relationship with FareShare UK/The Felix Project, including communication, throughput data and supply alignment.
- Manage, analyse and report on over/under-deliveries, food quality, cancellations and trends, working closely with Operations and Membership teams.
- Monitor and report the changing food pipeline, helping devise strategies to redistribute gluts and reduce waste.
- Support Operations and the Head of Membership & Food Partnerships with stock-level monitoring across FSSW sites, including stock movement, product types and capacity.
- Working with Operations, Transport and the national partner, lead on logistics schedules for incoming food to maximise volume while ensuring cost-effective solutions.
3) Local Food sourcing:
- Lead delivery of the Local Food Sourcing Strategy, ensuring local sourcing achieves or exceeds 25–30% of total incoming food.
- Act as the first point of contact for local and regional suppliers, maintaining strong, long-term, trust-based relationships.
- Promote FSSW’s surplus food redistribution capabilities through events, presentations, online presence and food sector networks.
- Grow and manage a sustainable pipeline of local surplus and donated food, complementing national supply.
- Work collaboratively with other FareShare Network Partners to share local food opportunities.
- Maintain accurate and accessible sourcing records and outcomes.
- Support food safety and compliance, including product recalls, legislative changes and liaison with national partners and the H&S Consultant (via the Head of Membership & Food Partnerships).
- Ensure all incoming food is compliant, within operational capacity and aligned with local logistics.
4) Food Development & Innovation
- Lead expansion of the Gleaning Programme across the region, working with Operations, Volunteering and Fundraising teams.
- Support development of new food innovations including:
- Frozen food expansion
- Breaking down ambient bulk
- Re-labelling and product preparation
- Manage key food projects, including reporting to relevant funders, ensuring accurate procurement and financial data in partnership with the Finance Manager.
- Represent FSSW in local collaborations/partnerships addressing local food waste or surplus food
5) Health, Safety & Compliance
- Champion a positive safety culture, modelling safe working practices and encouraging team members to work safely and report hazards or incidents promptly.
- Ensure the incoming food supply complies with FareShare HACCP Food Safety Manual and all relevant legislation and audit standards.
- Provide support for product recalls, safety notices and compliance-related communication.
- Support with internal and external food safety audits
Person Specification
Essential Criteria
- Experience in a food, logistics, FMCG (fast-moving consumer goods), warehousing or similar operational environment, with an understanding of supply, stock flow and operational constraints.
- Proven ability to build and manage supplier or partner relationships, ideally involving food or operational partnerships.
- Experience supervising or managing staff, with the ability to motivate, support and develop team members.
- Confidence using data and reporting, with strong problem-solving skills and a practical, hands-on approach.
Desirable
- Knowledge of food safety, health & safety and compliance requirements, including HACCP or similar frameworks.
- Understanding of charity operations or social impact environments, particularly those involving volunteers or community partners.
- Experience managing or supporting projects, including reporting, coordination and cross-team delivery.
- Familiarity with logistics scheduling, transport operations or stock management systems, ideally in a multi-site context.
- Knowledge of procurement, supplier stewardship or food contract management.
- Experience managing or monitoring budgets, procurement data or cost-effective operational planning.
- Comfortable representing an organisation externally, including at events, supplier meetings or sector networks.
- Experience supporting innovation projects or process improvements.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Dig Deep is an award-winning international development charity working to secure clean water, safe sanitation and good hygiene for the one million people of Bomet County, Kenya - half of whom are children.
This is a new position, created at a pivotal moment for the charity. Over the last year, the combined turnover of Dig Deep and our trading subsidiary (Dig Deep Challenges) has grown by over 50%. Our impact, our partnerships and our responsibilities have grown with it. To sustain this progress well, we now need dedicated leadership across international finance and governance.
The Finance & Governance Manager will play a central role in making this work possible. By ensuring strong financial management, robust governance and clear reporting, you will help ensure every pound & Kenyan shilling is used well and every decision is well-informed.
This role is home-based and open to candidates living in the UK. You will work closely with colleagues across the UK and Kenya, with monthly travel for team meetings in the UK and occasional travel to our Kenyan office.
If you care about impact, value rigour, and want your work to make a real difference, we would love to hear from you.
ROLE SUMMARY
Organisation: Dig Deep (Africa)
Role: Finance & Governance Manager
Reporting to: Chief Executive
Key responsibilities:
- International Finance: Day-to-day international financial management of the charity and trading arm, incl. procurement, timely payment of invoices and production of management accounts
- International Governance: ensuring all statutory returns and other critical governance deadlines are met and internal governance procedures are adhered to
- Business Intelligence: developing and producing financial reports for staff leadership team and trustees
- Act as Secretary to the Board: ensure the smooth scheduling and preparation of regular board meetings
- CRM & Data Protection: Maintaining/developing CRM and ensuring compliance with data protection regulations
Contract type:
- Full-time (37.5 hours per week)
- Permanent
Salary and benefits:
- £40,000-45,000 per annum
- Mentoring, coaching and professional development support available from highly experienced trustee finance & governance committee & staff team
- 33 days annual leave (incl. Bank holidays)
- Home working with flexible hours
Location:
- Home working in UK
- Travel required once per month for team meetings in Sheffield/across Midlands/London (expenses paid)
- Possible travel required to East Africa on exceptional basis (approx. once every 2 years)
PERSON SPECIFICATION
Essential
- At least 3 years of experience in finance, governance, or a closely related role
- Experience managing day-to-day financial processes, including payments, procurement and reporting
- Good understanding of governance requirements, statutory returns and board processes
- Experience producing clear financial reports for senior staff and directors
- Experience of managing audits
- High level of accuracy and attention to detail
- Confidence managing systems, records and sensitive data
- Strong written and verbal communication skills
- Ability to work independently in a home-based role
- Alignment with Dig Deep’s values and commitment to ethical practice
Desirable
- Experience of working with QuickBooks
- Experience of multi-currency accounting
- Experience working in the charity or international development sector
- Experience supporting or acting as secretary to a board or committee
- Familiarity with CRM systems and data protection compliance
- Experience working across multiple countries or jurisdictions
- Experience supporting a growing organisation through a period of change
HOW TO APPLY
We encourage applications from all backgrounds, ages and ethnicities. If you think you could be a valuable asset to Dig Deep but are unsure about your suitability, or have any other questions, please contact us.
To apply, please attach a one-page cover letter and CV (max two sides) before 17.00 on Wednesday, 4th March 2026
First round Zoom interviews are scheduled to take place on Monday 16th March 2026
Second round in-person interviews are scheduled to take place on Monday 23rd March 2026
To apply, please submit a one-page cover letter and CV (max two sides) before 17.00 on Wednesday, 4th March 2026
First round Zoom interviews are scheduled to take place on Monday 16th March 2026
Second round in-person interviews are scheduled to take place on Monday 23rd March 2026
The TSA is looking for an enthusiastic, knowledgeable, and experienced person to join our small but ambitious fundraising team. This is a key role at the TSA, with trusts and foundations an area we have identified for significant growth, while acknowledging the extremely competitive world the sector currently finds itself in for receiving such funding.
It would suit a candidate with a strong track record in consistently delivering in a similar role. The charity has completed significant work in this area to get the foundations right for this role (Theory of Change etc.)
The Trusts and Foundations Manager will be responsible for developing and delivering a successful trusts and foundations fundraising programme, securing both restricted and unrestricted income to support TSA’s services, research and strategic priorities. Working closely with colleagues across fundraising and the wider organisation, the post-holder will manage a varied portfolio of funders, from small charitable trusts to major grant-making foundations. In return, you’ll have the opportunity to have genuinely flexible working as part of a warm, empathetic and committed team. Every day, you will know that you are making a massive difference in the lives of thousands of people across the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Trust is an education charity with over fifty years’ experience in international volunteering for young people. We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.
We annually select up to 200 young people from across the UK for immersive and focused teaching and youth development projects around the world. Our Volunteers are provided with training and support before, during and after their international placements and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.
We are looking for an enthusiastic, creative and organised Digital Marketing Assistant to join our digital engagement team. This new role could be ideal for someone starting their career in digital communications, content creation or marketing.
As our Digital Marketing Assistant, you will support the day-to-day delivery of our digital content across social media, our website and other online platforms, telling the stories of our Volunteers and the impact of our work at Project Trust. You will support our digital marketing activity and fundraising campaigns, contributing to our digital engagement strategy. You will also be involved in wider organisational activities working directly with young people.
The role is home-based with some UK travel and the occasional requirement to work evenings and weekends.
Main areas of responsibility include:
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Create engaging content and share on Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Support digital campaigns to promote Volunteer opportunities, increase applications and fundraising
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
DIGITAL MARKETING ASSISTANT
Responsibilities & duties
Digital content and communications
· Create engaging content for Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Help plan, draft and schedule content in line with marketing and fundraising campaigns and key dates
· Support with maintenance and updating of Project Trust’s website
· Create digital assets such as images, short videos, blog posts, and email content
· Create content for and distribution of our newsletters
Story gathering and impact
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Turn these into compelling digital content that shows the impact of Project Trust’s work
· Curate our library of digital content
· Support basic reporting on digital engagement and audience response
Volunteer recruitment and applications
· Develop digital campaigns to promote Volunteer opportunities and increase applications
· Assist with keeping application-related web pages and digital recruitment materials used up to date
Team and organisational support
· Work closely with the Digital Engagement Coordinator and Volunteer & Schools Engagement Team to support campaigns and day-to-day digital activity
· Contribute to wider organisational work with young people directly, such as Volunteer selection, training, pre-departure briefings and ongoing Volunteer support where needed
· Participate in events such as virtual open evenings and in-person sessions
Miscellaneous
· Administrative tasks associated with all of the above
· Within the job holder’s skills and abilities, support the Digital Engagement Co-ordinator and Volunteer & Schools Engagement Manager as required in other tasks or activities which contribute to the achievement of Project Trust’s objectives and its development
· Travel to attend meetings elsewhere in the UK, plus some evening and weekend working, required
Essential skills
· A demonstrable genuine interest in digital media, social platforms and storytelling
· Experience in creating content for social media, blogs or websites (this could be personal, voluntary or from studies)
· Good written communication skills and attention to detail
· Creativity and willingness to try new ideas
· Ability to organise your time, work independently and manage multiple small tasks
· An interest in international volunteering, youth development or the charitable sector
· Ability to travel to other parts of the UK as required
· Ability to work remotely from an appropriate home base
· Willingness to undertake work outside standard office hours
· Commitment to Project Trust’s purpose, approach, ethos
Desirable
· Understanding of running and supporting digital advertising, such as paid social or search ads (eg setting up campaigns, monitoring performance or supporting optimisation)
· Skills in tools such as Canva, Adobe, social media platforms or content management systems
· Knowledge of analytics tools (eg platform insights, Google Analytics) and an interest in using data to improve content
· Interest in photography, video or design
· Marketing or digital marketing qualification
Conditions of Service
The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:
· The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
· Any offer of appointment will be made subject to the receipt of satisfactory references
· The post holder must have the right to work in the UK
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
How to apply
Download the job pack and return completed documents by 4 March 2026.
Please don't use AI in your applicaiton.We want to hear about you, your genuine interest in the role and why your skills, personality and values make you a great fit for the role.
First round interviews will take place in the week beginning 9 March 2026, on Microsoft Teams. Short-listed candidates will be asked produce a piece of work as part of the selection process.
Please note, we will be reviewing applications as they are received and reserve the right to close the advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
The start date is late March/early April 2026.
Project Trust recognises the positive value of diversity and we welcome applications from people of all backgrounds.
Project Trust empowers young people to develop their confidence, resilience, awareness and leadership skills in cross-cultural exchange.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting the victims of road traffic collisions [TL1] on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives.
A rare and exciting opportunity to help us to help others
Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time.
The National Road Victim Service is growing, allowing us to reach greater numbers of people in need and building upon our well-established foundation to create an enduring legacy. To support this growth, we are looking for a regional manager to become part of our enthusiastic, energised, and dynamic team, delivering world-class support services to people at a time when they are most vulnerable.
This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to providing our clinically developed, trauma informed support services across the country, making a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.
What we offer
· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)
· An extra 2 days of annual leave following 5 years’ service
· An extra day off for your birthday to take whenever you choose
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Employee Assistance Program
· Flexible working
· Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are
We need energised, self-starters who are passionate about helping others, to join our fantastic team. [TL2] Are you someone who wants to make a difference and has the drive to make it happen?
You will need to demonstrate understanding of multi-disciplinary services.
We are looking for people who have a background in managing support services and understand the responsibility this requires.
Specifically, we are seeking candidates who can
- Provide day-to-day line management and supervision to a team of up to 10 regional caseworkers offering guidance, support, and quality assurance.
- Ensure lone working policies are adhered to daily to ensure the safety and security of the team whilst lone working and travelling to and from home visits.
- Contribute to an on-call duty manager system on a weekly basis, providing out-of-hours advice and support to caseworkers across the service.
- Deputise for the National service delivery lead during periods of leave, sickness, absence.
- Contribute to the ongoing professional development of caseworkers through reflective practice, caseload audit and management and the development and delivery of formal CPD sessions.
- Responsible (in collaboration with HR lead) for managing sickness and absence and return to work interviews.
- Maintain oversight and support caseworkers with complex and high-risk cases by attending safeguarding and risk management meetings, both internally and externally to ensure compliance with best practice.
- Ensure support is provided through our model of trauma informed care.
- Consult with the triage team to ensure the timely allocation of cases from our central service team into the regional teams.
- Deliver monthly [TL6] case review meetings with regional caseworkers, ensuring needs and risks of clients are met and outcomes recorded including quality assurance of safeguarding. Ensure all data is accurately recorded within the case management system.
- Ensure that callers’ identified needs are met satisfactorily, within professional boundaries, to outcome goals, with those outcomes recorded.
- To monitor and ensure that all support is delivered in a confidential and professional manner, adhering to safeguarding legislation and the latest data protection regulations.
- To consult with local partners and services referring into the service to establish pathways of care.
- Contribute to NRVS’ wider processes of audit, evaluation, and impact monitoring.
- Provide assessments and decisions around complex intervention planning, including escalation of cases requiring clinical guidance to clinical director.
- Actively contribute to the development of relationships with key stakeholders, organisations, and professionals in the region. This may include the provision of training and presentations to ensure that they are aware of the service.
- Work with the Development Team to deliver and report effectively against funding agreements in your region.
You bring
Essential qualities
- Experience of managing high-risk support services on a national basis working with people in crisis with acute vulnerabilities and risks.
- Extensive experience of managing and co-ordinating teams, including remotely, including HR policies and procedures.
- Experience of establishing and sustaining partnerships with key partners, stakeholders, and other professionals.
- Experience of report writing for funding bodies.
- Experience of a case management review process and support framework, safeguarding and active monitoring, and escalation of cases with health and safety needs.
- Knowledge, experience and understanding of best practice in working with people who have experienced sudden loss and traumatic bereavement and managing services in this area.
- Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.
- Knowledge of safeguarding, risk management and GDPR procedures.
- Management of crisis intervention and working in collaboration with other professionals to support those with complex needs (i.e. crisis and home treatment teams, community mental health services, ISVA and IDVA roles).
- Experience and knowledge of working with and supporting people through the criminal justice and coronial process.
- Experience of audit, monitoring and evaluation activities.
- Experience of research and advocacy activities.
- I.T. and data management skills.
- Ability to work creatively, adaptively and with flexibility across a range of circumstances.
- Commitment to and a passion for providing a high level of quality care to those experiencing traumatic bereavement and catastrophic injury.
Desirable
- A professional qualification or evidence of training in psychological trauma.
- Experience of working with those affected by road traffic collisions.
- Experience in developing and delivering training programmes.
- Completion of safeguarding and/or risk management training.
- Project management qualification or equivalent experience in practice.
About the team and how we work
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We do not want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Employees are subject to driver licence checks. Please note we do not accept applications from serious traffic offenders due to the nature of our work. Applicants will be asked to disclose any unspent points at interview.
Whilst we recognise that AI can be a great tool to help when writing cover letters, we want to know the real you - not a computer generated version! If writing a cover letter isn't your thing, why not send us a short video telling us all about yourself and why you think you'd be a great fit for Brake.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
The General Manager will provide leadership and day-to-day operational management for the Natural Voice Network, ensuring smooth running of its activities and services. Working under the strategic direction of the Trustee Board, the General Manager will implement decisions, oversee the Administrator, and manage finances and communications at an operational level.
They will have delegated authority to make operational and financial decisions (within agreed limits) on behalf of the NVN and its Trustee Board, enabling trustees to focus on governance, strategy, and long-term development.
Key Responsibilities:
Operational Management
- Manage the day-to-day running of the NVN, ensuring all activities are delivered efficiently and in line with the organisation’s values and policies.
- Maintain and store confidential documents and archives.
- Work closely with the Administrator to ensure smooth coordination of membership services, communications, and events.
- Support the development and implementation of the NVN’s strategic and annual plans.
- Represent the NVN in meetings and collaborations, acting as a central point of contact for members, partners, and external organisations.
- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).
Financial Management
- Manage operational budgets and approve expenditure within agreed limits (e.g. up to £1,000 per transaction or as defined by the Trustee Board).
- Work alongside the Treasurer on financial planning, reporting, and compliance.
- Prepare financial reports, budgets, and forecasts for trustee meetings.
Governance and Reporting
- Ensure systems are in place to support good governance, including accurate records, risk management, and compliance with relevant legislation.
- Prepare reports for the Trustee Board, highlighting progress, challenges, and key decisions.
- Keep policies and procedures up to date and support trustees in implementing policies and procedures, ensuring that staff and volunteers are informed and aligned.
- Oversee preparation of agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and administrator.
- Manage trustee induction when new trustees are elected onto the Trustee Board.
Staff Supervision
- Line-manage the Administrator, setting clear priorities and providing regular supervision and support.
- Foster a positive, inclusive working culture consistent with the NVN’s ethos.
The client requests no contact from agencies or media sales.
This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.
The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.
Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.
1) Cross-Functional Coordination
- Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand.
- Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
- Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
- Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).
2) Food Sourcing Support
- Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
- Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow.
- Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
- Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
- Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
- Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
- Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.
3) Member Support & Service Delivery
- Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
- Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
- Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
- Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
- Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
- Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.
4) Data, CRM & Reporting
- Maintain accurate member records in Salesforce and ensure data integrity across systems.
- Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
- Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
- Contribute to KPI monitoring across both Membership and Food functions.
5) Compliance, Food Safety & Member Standards
- Operate in accordance with the FareShare Food Safety Manual and maintain required training.
- Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
- Conduct in-person compliance visits with member organisations as required.
- Provide administrative support for product recalls, safety notices and compliance-related communication.
Person Specification
Essential Criteria
- Experience or knowledge working in an operational, coordination or customer/member support role.
- Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
- Confidence working with data and digital systems.
- Excellent communication and relationship-building skills, able to coordinate across teams and externally.
Desirable
- Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
- Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
- Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
- Experience working in a charity, community food environment or membership-based service.
- Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
- Comfortable representing an organisation externally.
- Experience supporting projects or campaigns, including administration, coordination and communication tasks.
- Attention to detail in compliance-related work.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.


