Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Job Description
Job Title: Senior Marketing Officer – Mass
Participation Fundraising
Directorate: Engagement & Fundraising
Team/Department: Supporter Led Fundraising
Date: August 20206
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work the NSPCC relies on the fundraising support of
people across the UK for 90% of its income. Within Engagement and Fundraising
our aim is to provide maximum resources for the NSPCC, providing the best
possible supporter experience.
Mass Participation Fundraising is an important acquisition and income stream in
the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a
portfolio of Third Party Events and Schools Fundraising products, as well as
stewarding supporters looking to do their own fundraising activity for the charity
(‘DIY’ fundraisers).
We are looking for a skilled Senior Marketing Officer, who will work across these
audience streams to coordinate marketing activity. This role will focus specifically
on marketing to mass audiences to reflect the breadth of audiences who take part
in Mass Participation Events. This includes parents, grandparents, professionals
who work with children, those with a personal connection to our charity, or simply
those who care deeply about children.
We are looking for a collaborative, enthusiastic marketing professional who has
experience delivering insights-driven marketing strategies that make an impact.
You’ll be a great communicator, able to build effective working relationships and
influence a range of stakeholders. You’ll be able to work independently and will
have a track record of successfully juggling multiple projects and competing
priorities to meet strict deadlines. You will also have experience working across
paid, owned and earned marketing channels.NSPCC
Job purpose
The role of the Senior Marketing Officer is to work with the Mass Participation
Team to coordinate and deliver the planning, execution and evaluation of events
fundraising marketing campaigns across all channels.
• Adopting a holistic view of all Mass Participation Team’s marketing to
ensure consistency, and will have a good understanding of how this fits with
the organisation’s strategic goals.
• Working with colleagues in the Mass Participation Team to strategically
manage the planning and coordination of events marketing across owned,
earned and paid channels, ensuring that all campaigns and activities are
integrated, informed, planned and evaluated, and that participation and
income targets are reached.
• Supporting stakeholder teams with strategic thinking during marketing
planning and delivery. This includes championing an audience-led
approach to ensure all communications targeted at mass audiences are
relevant and useful.
Key relationships - Internal
• Reports to the Associate Head of Mass Participation Fundraising
• Works closely with all members of the Mass Participation Team,
including sub-team managers and event fundraisers
• Works closely with other teams within the Engagement & Fundraising and
Brand and Marketing directorates to deliver integrated marketing plans.
Key relationships - External
• External media agency partner
• Freelance creatives – graphic designers, photographers, videographers.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Main duties and responsibilities
• Manage an integrated marketing approach across owned, earned and paid
channels to achieve participation targets and agreed KPIs, working closely with
event and product managers.
• To ensure maximum effectiveness and efficiency of mass participation marketing
activity through application of best practice campaign management.
• To take ownership of paid media campaigns for mass audiences in partnership
with our media agency partner. Tasks include the planning and optimisation of
activity across channels like pay-per-click and paid social media advertising.
• Be thorough and agile about monitoring campaign results and evaluating
campaigns, using insight to make informed decisions and determine future
marketing plans.
• To support with content creation where appropriate – this could include
copywriting, creative briefing, webpage updates, email marketing and photoshoot
coordination.
• Regularly benchmark against external fundraising marketing activity, keeping
abreast of current and emerging brand and marketing knowledge and practice and
equipping the team with knowledge and skills as appropriate.
• To work closely with staff across other departments to ensure marketing plans are
integrated and audience-led, in line with the organisation’s Supporter Centricity
Programme.
• To develop and maintain internal and external stakeholder and supplier relationships,
identifying and incorporating best industry standards and establishing best practice.
• To provide financial administrative support to budget holders, planning, forecasting
and tracking spend, and processing invoices and placing orders, in line with NSPCC
policies and procedures.
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and
adults at risk.
• To be responsible for updating databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC policy and
procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the NSPCC's
development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the
NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty
to children, including securing updates on project and service developments and
general NSPCC news and also ensuring that the fundraising teams do likewise.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Person specification
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing
campaigns from planning through to delivery and evaluation, ideally in the
charity, not-for-profit or public sector
Highly developed written and verbal communication skills to deliver ideas
and activity updates to a range of stakeholders, and audiences, in a clear,
inspiring and confident way.
Well-developed ability to build, manage and develop relationships with
internal and external stakeholders in order to achieve and influence
project outcomes
Knowledge of digital and offline engagement and marketing techniques,
including digital media, social media, content marketing, email marketing
and paid advertising.
Excellent understanding of and empathy with the motivations of
supporters, and experience of working with clearly defined audience
segments.
Excellent understanding of recruitment and retention marketing
techniques, in order to achieve ambitious participation targets.
Well-developed numeracy skills to facilitate recording, interpreting,
analysing and presenting performance data to a range of stakeholders,
including those without a strong foundation of marketing knowledge.
Passionate about audience-led marketing that improves supporter
experience, with a personal commitment to the NSPCC’s values and
safeguarding principles.
Ability to plan and manage your own work, identifying conflicting demands
and establishing clear priorities to meet agreed objectives with a
willingness to work flexibly.
Proven ability of demonstrating initiative and creativity to achieve desired
outcomes.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough
process of obtaining, collating, analysing and evaluating information from and about candidates
to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and
responsive manner and in compliance with current employment legislation, and relevant
safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
• selection process should ensure the identification of the person best suited to the role
and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants
(internal and external) who self-declare at application as having a disability and who
• meet the minimum requirements in the person specification of the vacancy they are
applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order
to enable successful candidates who declare disabilities to start working or
• volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the
organisation will have ongoing risk assessments to ensure their role and
• activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.
Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.
Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.
Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.
We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.
About this role and your main responsibilities
We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.
As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.
Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.
Other information
The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.
There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.
It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months.
Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Apply via CharityJob by Monday 7 September 2026, 12:30pm. Upload your CV and paste your personal statement into the cover letter section. Your statement should explain how you meet the experience criteria in the person specification and be no more than 1,000 words. You do not need to address the skills/abilities section at this stage; this will be assessed at interview. Please include a daytime telephone number, email address and current notice period in your CV.
Interviews will be held in Derby on 17 September. If a second round is required, it will take place online on 22 or 23 September. Interview invitations will be issued by telephone by 11 September. Unfortunately, we cannot provide feedback to unsuccessful applicants.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Do you want to help ensure people with lived experience shape the future of Shelter’s work? Join Shelter as our Lived Experience Project Assistant and play a vital role in supporting our Lived Experience Insight team.
About the role
This is an exciting role within the Lived Experience Insight team. As Project Support Assistant you will be essential in supporting the co-ordination of Shelter’s Lived Experience Programmes. You will be delivering administrative support across the team, enabling smooth delivery of Lived Experience Insight activity. This will include supporting projects, booking and coordinating meetings and planning face to face meetings and events.
Role specifics
You'll provide essential administrative and project support to the Lived Experience Insight team, helping to ensure the smooth delivery of involvement projects and GROW Traineeships. You'll coordinate meetings and events, manage enquiries, maintain accurate records and data across a range of systems, support financial administration and reporting, and create engaging internal and external communications. You'll also help improve the team's processes, resources and ways of working, ensuring people with lived experience remain at the heart of Shelter's work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Lived Experience Assistant sits as part of the LEI Team, within the Equity, Inclusion and Culture Directorate. The main goal of the team is to work closely alongside people with lived experience to influence and steer the direction of Shelter’s work, so that lived experience informs everything we do.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Finance
Reports to: Chief Executive
Direct Reports: Finance and Business Administrator
Location: Remote – With some travel to attend meetings and events (mainly in London but also other project areas elsewhere in the UK)
Salary: £46,542 Pro Rata
Hours: 3-4 Days per week
About Alexandra Rose Charity
We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right.
We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
About the role
We are looking for an experienced Head of Finance to help deliver our mission and support the growth and consolidation of the charity. As a member of our Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.
You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.
You will provide effective finance partner support to other functions within the charity to support its fundraising, operations and development.
You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the governance and compliance services function of the charity.
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview Process: The selection process may include two interviews:
Please submit your CV together with a cover letter that clearly demonstrates how your skills, experience and knowledge meet the requirements set out in the job pack. Please note that applications will not be considered from candidates who have applied within the last 18 months.
N.B. Applications without a cover letter will not be accepted
The client requests no contact from agencies or media sales.
Position: Community Physical Activity Project Co-ordinator (MS Warrior Alumni Club)
Hours: Part-time, 14 hours a week
Contract: Fixed term until 31 March 2027
Location: Home-based, Scotland
Salary: £26,912 per annum FTE (£10,764.80 per annum for 14 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
About us
We make sure people living with MS are at the centre of everything we do and it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Can you inspire people, build partnerships and create communities that help people living with MS thrive?
We're looking for someone who believes that peer support, movement and community can transform lives.
Thanks to funding from the Movement for Health Grant Scheme, we're creating an exciting new fixed-term role to develop the MS Warrior Alumni Club. Building on the success of the 12-week MS Warrior programme, you'll help create opportunities for people to remain active, connected and supported long after the programme ends through local activities, online communities and volunteer-led peer support.
Working alongside volunteers, people living with MS, healthcare professionals and community partners, you'll create opportunities that encourage ongoing physical activity, wellbeing and peer support across Scotland.
A key part of the role will be recruiting, supporting and developing a network of MS Warrior Alumni Champions. Using their own lived experience, these volunteers will encourage others to build confidence, overcome barriers to physical activity and become part of a supportive, community-led network.
You'll also develop partnerships with leisure providers, community organisations and healthcare professionals, creating more inclusive opportunities for people living with MS to be active in their local communities.
This is an opportunity to shape an innovative model that has the potential to influence how community-based physical activity and peer support are delivered for people living with MS across Scotland.
No two days will be the same. One day you might be facilitating a community conversation with people living with MS, the next you'll be supporting volunteers, developing new partnerships or helping launch a local wellbeing activity.
If you're passionate about community development, partnership working and helping people live well with MS, we'd love to hear from you.
Please note this is a part-time 14 hrs per week fixed term contract until 31 March 2027
Closing date for applications: 12:00 noon on 30 August 2026
Anticipated interview date: 10 September 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

For nearly 20 years, Lively Minds has been proving that parents are the sleeping giants of early childhood development. With strong evidence and a national scale proof point in Ghana, we have shown that parent powered approaches delivered through government systems can transform children's lives at scale.
We are now at a pivotal moment. We have the evidence, the model and the momentum, and we need the funding, profile and influence to match our ambition. This is a rare opportunity to lead income generation and external voice for an award winning NGO entering an exciting new phase of growth. You will lead our fundraising strategy and direct engagement with Funders ensuring that we maximise all funding opportunities as we continue our strategic evolution. You will also shape a compelling external narrative that will help position Lively Minds as the definitive partner for governments strengthening their early childhood development systems.
If you are an exceptional fundraiser and communicator who is equally comfortable in a strategic conversation and writing a winning proposal, we would love to hear from you.
Read the full advert and apply below. Closing date: 3rd September 2026.
About Lively Minds
Lively Minds is an award-winning NGO with nearly 20 years of experience designing, testing and scaling early childhood development (ECD) solutions across the Global South. Our core idea is simple but radical: parents are the sleeping giants of ECD. Governments and donors have long overlooked parents, assuming that poverty and low literacy make them unable or unwilling to support their childrenʼs development. We have spent two decades proving otherwise. With RCT-backed evidence and a national-scale proof point in Ghana, we have demonstrated that parent-powered approaches, delivered through government systems, can achieve meaningful child development outcomes at scale.
Our 2026–2028 strategy marks a pivotal shift. Having demonstrated what is possible, we are now helping pioneer an innovative model of country-led sustainable scale. Rather than delivering programmes ourselves, we provide lean, time-limited technical advisory support to governments to help them integrate parent-powered ECD into their own systems, budgets and institutions. We are currently working with the governments of Ghana, Uganda, Oromia state (Ethiopia) and The Gambia in 2026, growing to six or more country engagements by 2028. Our ambition is to catalyse a sector-wide shift, positioning Lively Minds as the definitive partner for governments seeking to strengthen their ECD systems.
Our scale strategy rests on three interdependent pillars: fixed-term Technical Advisory partnerships with governments; the development of a modular radio model simple and affordable enough for governments to adopt and fund independently; and an advocacy and sector influence agenda designed to make parent-powered ECD the norm globally.
Purpose of the Role
Lively Minds is at a critical inflection point. We have the evidence, the model and the momentum. We now need the funding, profile and sector influence to match our ambition. The Director of Fundraising and Communications is a priority hire, created to provide the dedicated, experienced leadership that this moment demands.
The Director will own and drive Lively Mindsʼ income generation, building new funder relationships, managing and deepening existing ones, and ensuring the organisation has the pipeline, discipline and quality of engagement to meet and exceed its fundraising targets. Working in close partnership with the Founding CEO, who retains ownership of a small number of long-standing strategic relationships, the Director will take primary responsibility for securing the funding that makes the 2026–2028 strategy deliverable, and that opens the door to greater scale beyond it. We need to raise approximately £3.4m over the next 3 years to deliver our strategy. But our ambition is to exceed that target so we can support additional governments.
Alongside fundraising, the Director will provide strategic leadership to Lively Mindsʼ communications and advocacy work, ensuring that the organisationʼs external voice is compelling and that we are building credibility in the spaces where funding decisions are made. The Director will lead and provide strategic coherence to a small but outward-facing team, including Head of Partnerships and Advocacy Lead who are active on the international stage. Lively Minds is committed to thought-leadership and active external engagement, but equally committed to ensuring that communications resource is deployed with discipline and rigour. The Director will set a clear strategic filter for where the organisation shows up, what it publishes and who it engages: prioritising focus and quality over volume, and always asking whether external activity is building the relationships and reputation that ultimately drive income and/or systems change.
Lively Minds is a dispersed, remote organisation. The Directorʼs team the Advocacy Lead, Development Manager and Communications Officer - are internationally distributed. The ability to lead, develop and maintain high standards across a dispersed team is essential. The role requires regular travel to international conferences and events.
Key Responsibilities
Fundraising Strategy & Income Generation
Communications, Brand & Advocacy
Organizational Leadership&TeamDevelopment
Person Specification
Essential Experience & Skills
Desirable Experience
Behaviours & Ways of Working
What We Offer
Application Instruction
Interested candidates are encouraged to read the Job Description carefully before applying to ensure they understand the role and meet the required criteria.
To apply, please complete the pre-screening questions and submit your updated CV
PLEASE NOTE - Only shortlisted candidates will be contacted.
Timeline
Closing Date: 3rd September 2026
Our Stance
Lively Minds operates a strict Safeguarding Policy and is committed to ensuring the safety and well-being of children and vulnerable people. As part of our recruitment process, the suitability of successful candidates will be verified through appropriate background checks including professional references and police checks.
Lively Minds is fully committed to equity, diversity and inclusion and to providing equal opportunities throughout our recruitment process. We want this commitment to be reflected in the diversity of the people who work for us, and we welcome applications from people of all backgrounds, identities, experiences and perspectives.
We are committed to ensuring that recruitment decisions are based on merit, skills, experience and suitability for the role, and that all candidates are treated fairly and with respect throughout the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Media and Marketing Executive
Responsible to: Digital Marketing Manager
Contract Type: Permanent, full time
Salary: C£27,000 a year, dependent on experience
Location: Edinburgh / Hybrid
About Social Bite:
Social Bite is a charity and social enterprise with a vision of a society where no one should have to be homeless. For over a decade, we’ve brought people, partners and communities together to challenge the status quo and pioneer solutions that create lasting change.
From supporting people to find a safe place to call home, to empowering people into employment, to providing free, fresh food to people experiencing homelessness or food poverty, our work is rooted in dignity, kindness and impact. Across flagship campaigns, fundraising events and community led action, everything we do reflects our values of kindness, collaboration, dignity and impact, and our belief that lasting change is possible when people come together with purpose.
We’re proud of our warm, inclusive and supportive culture, where people feel trusted, valued and encouraged to bring their whole selves to work, with a strong focus on wellbeing, balance and collaboration.
The role:
We are seeking a Social Media and Marketing Executive to join our team and support our mission to end homelessness. This role involves developing and executing campaigns that engage and inspire action. The successful candidate will be passionate about content creation and possess the skills to enhance our brand visibility and fundraising efforts.
What you’ll be doing:
Working as part of our dynamic Fundraising and Marketing team, you’ll work closely with the Head of Marketing and Communications, the Senior Communications Manager and the Digital Marketing Manager to build the Social Bite brand. Your skills and enthusiasm will help drive footfall to our social enterprise coffee shops, raise awareness around homelessness, and amplify our fundraising initiatives. No two days are the same in this fast-paced role that covers the whole marketing mix.
Powerful storytelling: we need to create content that shines a spotlight on our key impact projects, like our Jobs First employment programme and our free food services. You’ll play an integral role in increasing awareness and engagement with our two new Social Bite Villages.
Maximise our digital presence: grow our online following through engaging social media content (especially videos), digital advertising, newsletters, and a website redevelopment project.
Large-scale campaigns: support the marketing and communications activities surrounding fundraising initiatives like our UK-wide Festival of Kindness Christmas campaign which aims to deliver 300,000 gifts, meals and essential items to people who are vulnerable and experiencing homelessness through the winter. This includes a large-scale online fundraising campaign across multiple channels. Offline, you’ll gather content at sites like our Trees of Kindness across Scotland, Birmingham and London, where supporters can bring gifts and make donations.
Champion our social enterprise: promote our coffee shops and commercial initiatives in Edinburgh, Glasgow, Aberdeen and London by working closely with our operational management colleagues to brainstorm innovative ideas, craft point-of-sale, design promotional materials, and increase in-store brand impact.
Event management: plan and deliver events big and small, from producing assets for charity stalls at corporate fairs, to marketing our Impact Conferences and black-tie fundraising dinners.
Why join us?
Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.
Culture: you’llbe part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.
Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.
Perks: competitive salary, flexible working hours, and benefits including:
o Generous annual leave entitlement (plus public holidays)
o Hybrid and flexible working
o Pension scheme
o Free food at Social Bite Coffee Shops
o Reward Hub (discounted gym, restaurants, shop partnerships)
o Health benefits cash plan
o GP24 access
o Death in Service
o Employee Assistance Programme
o Access to in-house counselling
o Monthly ‘Values Superstars’ rewards, recognising commitment to embodying Social Bite’s values
o A welcoming, inclusive and dog friendly office
Application process: please send a CV and cover message. Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), a presentation or infographic (of comparable length). Please also include up to three links to pieces of Social Media content that you have created.
Interview process:
Interview questions will be sent to you in advance to allow you to prepare.
Ahead of the second-round interview we’ll also ask short-listed candidates to complete an exercise, like a brief presentation or creating a short piece of content, for us to discuss on the day.
Application process: please send a CV and cover message Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), a presentation or infographic (of comparable length). Please also include up to three links to pieces of Social Media content that you have created.
We believe everyone deserves a safe place to call home. We’re a charity and social enterprise working to break the cycle of homelessness.



The client requests no contact from agencies or media sales.
Creu Cymru is seeking a highly organised and proactive Access Scheme Administrator to support the effective delivery and development of the access scheme (currently known as hynt). Hynt is a national access scheme that works with theatres and arts centres across Wales to improve access for Deaf, disabled, and neurodiverse people.
The Access Scheme Administrator plays a key role in supporting both the operational and communications aspects of the project. Working closely with the Access Scheme Project Manager, the post-holder will be responsible for liaising with member venues and cardholders, updating systems and platforms, and coordinating marketing and communications.
This is a people-focused and detail-oriented role, perfect for someone who is passionate about accessibility in the arts and skilled in communication and administration.
ABOUT HYNT
Hynt is an Arts Council of Wales initiative managed by Creu Cymru. It ensures a consistent, accessible ticketing offer for individuals with specific access requirements at theatres and arts centres across Wales. The scheme provides a membership card that entitles holders to a complimentary companion ticket.
In 2026, the scheme will transition into a UK and Ireland wide scheme.
ABOUT CREU CYMRU
Creu Cymru champions Wales’ vibrant sector of performing arts; connecting people, audiences and communities.
Our membership forms a collaborative network; with a strengthened and unified voice that we project and advocate on behalf of to public governing bodies, ensuring vital industry representation and influencing positive change.
Creu Cymru supports venues, companies and individuals in progressive growth strategies. Our Go&See opportunities, specialist training and toolkit resources develop the collective skills and experience of our creative workforces. This ensures that programming across the sector continues to evolve with a focus on equality, relevance and inclusion for new and diverse audiences.
Key Responsibilities
Member and Audience Support
Marketing and Communications
Event Support
Systems and Administration
Person Specification
Essential:
Desirable:
Personal Qualities
Welsh language
This role requires fluency in Welsh. We expect the post holder to communicate confidently in Welsh across a range of contexts – including subscriber events, phone conversations, emails, and creating Welsh-language content. For larger-scale communications, we use professional translation services.
If you’re passionate about the role but feel your Welsh language skills need development, we still encourage you to apply. We’re open to supporting the right candidate to build confidence and capability in this area.
Please include what you would need from us to help you to give your best work.
We encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), D/deaf, disabled and neurodivergent people, and people who have experienced other exclusion or marginalisation.
Additional supporting documents such as Easy Read, audio and BSL can be found on our website
The client requests no contact from agencies or media sales.
Action for Global Health (AfGH) is an influential membership network convening more than 50 organisations working in global health. Its vision is a world where health equity is achieved, and every person has access to the quality healthcare they need without being forced into financial hardship.
AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality – especially from low- and middle-income countries – to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.
AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.
The Position
As the Network Director, you will be responsible for convening and guiding the network, in partnership with the AfGH team, Steering Committee, wider membership and host organisation (STOPAIDS).
In this role, you will:
Benefits
We offer a number of benefits, including:
To apply, please click the Apply button to complete our application form.
Closing date: 7th September 2026.
Candidates must be UK-based with the right to work in the UK.
People living with or affected by health inequities, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We are a long-established UK research institution with charitable status and accounting operations in both the UK and East Africa. With an annual turnover of over £1 million, our finances span two entities and a range of restricted and unrestricted funds, consolidated for reporting. We are looking for a qualified accountant to join us as a contractor in a part-time, ongoing capacity to strengthen the running of our finance function.
The role
Our accountant in the East Africa office handles the day-to-day transactions — raising invoices, recording expenses and paying supplier bills. You will work alongside them, providing the qualified oversight, payment control and monthly discipline that keep the finance function running well, and supporting their development along the way.
It is a varied role that combines hands-on accuracy with oversight and coaching. In practice, you will:
• Support, guide and coach our accountant so that accounting entries are made correctly and consistently, building their skills over time.
• Run payment preparation and approval process in the UK entity, approving payment runs for release by local signatories.
• Financial management of project funds: accounting, expense management, funds transfers and accurate financial reporting.
• Review monthly results and report, examining the Statement of Financial Activities and underlying entries, and tracking performance against budget.
• Own the budgeting process, maintaining and updating the existing annual budget and monitoring it each month, and reporting quarterly to funders.
• Run a reliable monthly close and provide cover for our accountant during leave or absence to keep the accounting running.
• Lead on risk, taking an active interest in risk assessment, management and internal financial controls, working with compliance officer for local regulatory compliance.
• Attend and co-ordinate the finance and development meeting, support Companies House and Charity Commissions returns and updates.
• Administrative support for grant applications and management of these.
Key requirements
• Qualified accountant (ACCA, CIMA, ACA or CIPFA), or a finalist with strong relevant experience.
• Right to work in the UK.
• Proficient in Xero, and either proficient in Joiin or a similar consolidation system such as Hyperion and able to learn it quickly. Familiarity with payment platforms (desirable).
• Sound understanding of payment controls, dual authorisation and segregation of duties.
• Experience of maintaining a budget and reviewing monthly performance against it.
• Detail-focused and hands-on, with the judgement to review, oversee and coach a colleague.
• Charity or non-profit experience is useful but not essential, including experience of managing project funds, expenses and reporting to funders.
What does success look like
In this role, success means:
• Accounting is accurate and correctly recorded across both entities.
• Monthly review and reporting is completed reliably and on time.
• The budget process is mastered and embedded in monthly reporting, with performance tracked against budget categories.
• Dual authorisation of key processes is operating successfully.
• Key processes in both entities are learnt, so you can cover for the East Africa accountant in the event of absence.
• The payment process is smooth, reviewed, and presented to the Director for second approval.
• Risk assessment is formalised and internal financial controls are maintained.
Who it suits
This role would suit an accountant who wants to broaden their range of experience, or an experienced accountant from the commercial or non-profit sector who now wishes to work part-time and contribute to the smooth running of a respected institution.
Our systems
We use Xero for our accounting and Joiin for consolidated reporting. Both are already implemented and stable. Proficiency in Joiin is ideal; otherwise, experience of a similar system and a readiness to learn this software quickly is an advantage.
How to apply
Please send your CV with a short covering note explaining your interest and how your experience fits the key requirements above. We will review applications on a rolling basis and may close early if we find the right candidate.
Hours: 30–35 hours per week
Location: Home-based*
Reporting to: CEO
*This is a home-based role. However, the successful candidate will need to be based within reasonable travelling distance of London and our programme activity, with the ability to travel to meetings and visits within a day where required. We therefore anticipate that applicants based in Scotland, Ireland, West Wales or the far South West may find the role impractical.
This position is being re-advertised; previous candidates need not apply.
Be part of a mission that's transforming children's futures through food, farming and the countryside
For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.
We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.
This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.
About the role
As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.
You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:
Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.
About you
We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.
You'll bring:
Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.
Why join us?
At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.
We offer:
We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.
Key dates
Closing date: 11:59pm, Sunday 13th September
Interviews from: Monday 21st September
The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.
We are a small, dynamic national education charity dedicated to bringing alive the working countryside for children least able to access it.



The client requests no contact from agencies or media sales.
About The Royal College of Surgeons of Edinburgh
The Royal College of Surgeons of Edinburgh (RCSEd) is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 33,000 and growing, with members spanning over 100 countries around the world. From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520 year history, there has never been a better time to join the College than now.
Working with us
At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee. To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including 42 day annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons' Hall Museums.
About the Role
Surgeons' Hall Museum holds a complex medical human remains collection, one of the largest and most significant of its kind in the world. Much of the collection was acquired before modern standards of consent and documentation, and the records that survive were shaped around pathology, diagnosis and the interests of those who assembled the collection rather than the individuals represented within it.
This two year project will improve what the Museum knows about this collection, including the people in it. Working through historic catalogues, medical case notes, College and Museum minutes and archival records, you will investigate origins, acquisition contexts and life histories of these people, and integrate your findings into the Museum's Collections Management System. Your research will inform catalogue records, future interpretation and displays, published listings, and the Museum's preparedness for any future return of collections.
In March 2026, the College’s Trustees approved a new Human Remains in Collections Policy, developed with an expert panel drawn from across the UK and Ireland, committing the Museum to provenance research, transparency, community engagement and readiness for return. This post directly supports the work to put this policy into practice.
You will report to the Curator and be supported by the Museum's Provenance Research Working Group, which brings together colleagues from collections, conservation, archives, learning and senior leadership, including a specialist Human Remains Conservator. This work involves sustained engagement with sensitive and sometimes distressing material, and supervision, peer support and training are built into the post.
In the final six months you will work on site with three Scottish university medical collections in Edinburgh, Glasgow and Aberdeen, reviewing and enhancing their documentation, and will offer short consultancy visits to smaller Scottish museums holding human remains. The project concludes with a publication and a national conference at Surgeons' Hall, sharing the methods and findings across the sector.
The role is based in Edinburgh, with travel to partner institutions in the final phase. Reasonable travel and accommodation costs are met by the project.
Experience, Qualifications and Key Skills
You will be educated to degree level in a relevant discipline, such as history, anthropology, archaeology, medicine, pathology or museum studies, or hold equivalent professional experience, and have proven experience conducting research using historical records, archives or museum collections. You will understand the ethical issues surrounding human remains in museum or academic contexts and be comfortable working with confidential or ethically complex material. You will have experience working with collections databases and digital cataloguing systems such as Axiell or equivalent and be familiar with documentation standards and terminology audits.
You will have excellent analytical and organisational skills, with the ability to manage large volumes of complex data, and the ability to produce high quality written outputs including reports, summaries and catalogue entries. You will be self-motivated, able to plan and carry out independent research, and a clear and confident communicator in both verbal and written formats. Experience of provenance research, knowledge of UK museum policies relating to human remains and repatriation, or experience working with medical, anatomical, ethnographical, or archaeological human remains collections would be advantageous.
This role may particularly appeal to those who want to work on collections of real ethical complexity and see their findings shape policy, practice and public understanding.
Our thanks
This project, Recovering Histories: The McNab Human Remains Provenance Research Project, is made possible by Museums Galleries Scotland and by a generous legacy from John Winton McNab. We are grateful to both for backing work that is complex, long-term and genuinely needed.
How to Apply
To apply, please submit:
• A current CV (maximum two A4 pages); and
• A supporting statement (maximum two A4 pages) outlining your interest in the role and demonstrating how your skills, knowledge and experience meet the requirements of the person specification.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.
We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.
Role purpose
The Senior Challenge Fundraising Officer will lead the delivery and growth of APF’s third-party and mass participation challenge events portfolio.
This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship
Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF.
Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission.
Key Responsibilities
1. Grow participation in third party
2. Community Product Development
3. Income growth and fundraiser mpowerment
4. Stewardship and re-engagement
5. Data, insight and compliance
How to apply
Please apply via CharityJob or submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Head of Estate and Programmes - North to join our North England Team. The Head of Estate and Programmes will lead the Trust’s estate team and related programmes of work in North England. They will take a strategic overview, identifying and shaping new initiatives to ensure that the estate and associated programmes are developed and managed to the highest professional standards and in accordance with the Woodland Trust’s management approach, policies and standards.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:
To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.
Our commitment to Diversity and Inclusion:
To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Application information and advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply now:
If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.
Interviews will take place via teams on 18th and 21st of September 2026.
The client requests no contact from agencies or media sales.
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Grantmaking, you will provide the day-to-day administrative and operational support that enables HOST to deliver hosted grantmaking activities accurately, safely, and efficiently for our hosted partners.
You will be line managed by the Community Support Manager and work closely with the Partnerships Manager: Grantmakers to deliver Hosted Grantmaking. Your primary focus will be grantmaking administration: due diligence coordination, grant agreement support, process tracking, records management, and audit-ready documentation.
You will also provide secondary cover for general Community Support activity, including onboarding administration, payment or invoice queries, routine partner communications, and escalation. Relationship ownership and strategic funder or partner management will sit with the Community Support Manager, Partnerships Manager: Grantmakers, and relevant senior colleagues.
Core Responsibilities
1. Hosted Grantmaking Administration and Process Tracking
Maintain clear, accurate, and up-to-date grantmaking records across ClickUp, Zendesk, CRM systems, shared folders, and relevant internal trackers.
Track hosted grantmaking processes from initial request through due diligence, agreement preparation, approval, disbursement, and reporting.
Monitor deadlines, dependencies, missing information, and next steps, following up promptly and clearly.
Support the Community Support Manager and Partnerships Manager: Grantmakers to maintain visibility of live grantmaking activity, bottlenecks, risks, and upcoming priorities.
Keep grantmaking documentation organised, complete, and accessible to Finance, Legal, Partnerships, and Community Support colleagues.
2. Due Diligence Coordination and Documentation
Administer due diligence processes for hosted grantmaking activities, ensuring required checks are initiated, tracked, and documented.
Coordinate the collection of information and supporting documents from hosted partners, grantees, funders, or internal colleagues as directed.
Maintain audit-ready due diligence records, ensuring forms, evidence, approvals, and risk notes are saved in the correct systems.
Spot missing information, incomplete checks, or process delays and escalate promptly to the Community Support Manager, Partnerships Manager: Grantmakers, or relevant colleagues.
3. Grant Agreement and Grant Process Support
Coordinate the administrative steps required to prepare, review, issue, sign, and store grant agreements and related documentation.
Track agreement status, including drafts, internal reviews, approvals, signatures, amendments, and filing.
Liaise with Legal, Finance, Partnerships, and Community Support colleagues to keep grant agreements moving through the agreed process.
Flag inconsistencies, missing approvals, unusual terms, or unclear documentation for review by the Community Support Manager or Partnerships Manager: Grantmakers.
4. Payment, Disbursement and Finance Coordination Support
Support the administrative coordination of grant disbursements, payment requests, invoice corrections, and related finance workflows.
Check that payment-related documentation is complete before progressing requests to Finance.
Track payment and disbursement status, following up on missing information or delays where appropriate.
Respond to straightforward payment or invoice queries from hosted partners, escalating complex or sensitive issues as needed.
5. Community Support
Provide flexible cover across general Community Support activities, including onboarding administration, system guidance, routine hosted partner queries, and follow-up actions.
Support onboarding processes by preparing materials, updating records, tracking completion of onboarding tasks, and ensuring next steps are clear.
Maintain accurate records of partner interactions, ensuring relevant issues, risks, and decisions are documented and shared with appropriate colleagues.
Escalate relationship-sensitive, complex, or higher-risk matters to the Community Support Manager or relevant Partnerships lead.
6. Systems, SOPs and Process Improvement
Support the creation, testing, and improvement of SOPs for hosted grantmaking, due diligence, grant agreements, onboarding, and payment-related workflows.
Identify gaps, duplication, or unclear steps in grantmaking and Community Support processes, and suggest practical improvements.
Keep internal checklists, templates, and guidance up to date so grantmaking processes are easier to follow and audit.
7. Risk Identification and Escalation
Identify potential financial, operational, compliance, or reputational risks arising from hosted grantmaking administration or partner support activity.
Escalate risks promptly to the Community Support Manager, Partnerships Manager: Grantmakers, Legal, Finance or Partnerships colleagues as appropriate.
Maintain clear records of risks, decisions, approvals, and follow-up actions.
You Bring
Experience in administration, operations, grants administration, programme support, community support, or client service.
Strong organisational skills, with excellent attention to detail and confidence managing multiple tasks, deadlines, and trackers.
A process-minded approach, with the ability to follow agreed steps carefully and spot where information, approvals, or documentation are missing.
Clear written communication skills, with the ability to provide warm, accurate, and practical updates to partners and colleagues.
Confidence using digital tools such as ClickUp, Zendesk, CRM systems, shared drives, spreadsheets, and cloud-based documents.
An understanding of, or willingness to learn about, due diligence, compliance, grant agreements, and audit-ready record keeping.
Good judgement about when to resolve straightforward issues independently and when to escalate complex, sensitive, or higher-risk matters.
Key Relationships
Internal: Community Support Manager, Partnerships Manager: Grantmakers, Partnerships Manager: Changemakers, Community Support Team, Finance Team, Legal Team.
External: Hosted partners, grantees, funders, fiscal sponsorship partners, service providers, and other stakeholders involved in hosted grantmaking and project hosting processes.
Performance Indicators
Grantmaking records and trackers are accurate, current, and easy to use.
Due diligence, agreement, approval, payment, and reporting steps are tracked and followed up on time.
Missing information, delays, unusual terms, and risks are escalated promptly.
Grant agreements and supporting documents are complete, correctly filed, and audit-ready.
Routine hosted partner queries and CS cover tasks are handled clearly, warmly, and within agreed timeframes.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.