Team administrator jobs

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. 

The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.

This role will be known internally as Supporter Care Executive*

Main duties and responsibilities of the role:

Supporter engagement

· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.

· Managing email enquiries, either by responding or forwarding as necessary.

· Responding to written enquiries received in the post.

· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.

· Recording feedback received by the charity and assisting in the resolution of complaints.

· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.

Donation processing, database and general administration

· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.

· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.

· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.

· Processing and thanking donations relating to regional fundraising and sporting events.

· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.

· Opening and batching incoming post.

· Updating team procedures as required.

· Archiving, scanning and filing documents.

 

What we are looking for:

· Experience of working in a customer facing role.

· Experience of handling queries and complaints.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Engaging and professional telephone manner.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Professional and hard-working team player.

· Outgoing, enthusiastic and able to remain calm under pressure

Additional Information:

Ways of working:  As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.

About Medair UK

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021  people across 13 countries.

About you

You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems

Key Activities

      Donation Processing

• Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
• Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
• Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
• Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.

      Financial Administration

• Inputting of all financial data (income and expenditure) into Quick Books.
• Preparing and following up suppliers invoices for payment.
• Processing expenses claims.
• Managing the banking of income and supporter cheques.
• Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.

      Facilities & Office Management

• Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
• Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
• Manage and order office supplies, stationery and equipment.
• Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.

      Information Technology

• Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. 
• Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
• Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
• Assisting with continuous improvements in Medair UK’s use of IT.

​    Engagement Support

• Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
• Supporting the production and automation of email newsletter and appeals via Campaign Monitor
• Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
• Producing digital surveys and web-forms as required.
• Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.           

      HR Administration

• Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
• Supporting the Head of Operations with team training and organisational learning and development opportunities.

Qualifications - DESIRABLE

• Vocational qualification in business or financial management / administration desirable

 Languages

• Excellent English (spoken and written).

 Experience / Competencies – ESSENTIAL

• Experience of office administration / financial administration
• Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
• Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
• Experience of finance packages
• Able to work to tight deadlines
• Capable planner with attention to detail for data quality, accuracy and consistency
• Clear spoken and written communicator
• Strong team player
• Ability to handle a wide and varied workload and work on own initiative
• Inspired by and in full agreement with Medair’s Christian values and ethos
• Willing to contribute to the spiritual life of the team including prayer meetings
• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis

Experience / Competencies – DESIRABLE

• Experience and proficiency in the use of Salesforce and Quickbooks
• Knowledge or experience in the HR, IT or Office Management disciplines
• Experience in charity sector
• Experience in relief / development work
• Understanding of Humanitarian Issues

Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent

Salary: £28,900 (pro rated to agreed part-time hours)

Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.

Workplace:  Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.

Only those eligible to work in the UK can apply.

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian

 

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About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Lebanon.

To provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP.  Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.

     
About You
The ideal candidate should have experience in a supporter or customer care role. Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different  audiences.  Ability to work well under own initiative and meet deadlines. Interest and ability to learn technical skills relating to the functions of the fundraising database. 

KEY RESPONSIBILITIES 
Supporter Experience and Relationship Management 
- Respond to supporter enquiries received by telephone, letter, email and social media, delivering a high-quality, empathetic and efficient service.
- Ensure interactions with supporters are engaging and supporter-centric at all times.
Income and Data Processing 
- Process donations from multiple income streams, such as cheques, cash, and online card payments, ensuring supporters are thanked according to internal processes. 
- Support with the development and maintenance of process documents.
- Maintain supporter and organisational records in our database, Microsoft Dynamics. Use data securely and in line with best practice data protection principles and GDPR. 
- Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary. 
- Open and process post received, bank cheques and cash donations received at MAP’s head office. 
General responsibilities 
- Develop & maintain effective working relationships with colleagues in and outside of the Fundraising and Marketing Team. Regularly communicate across teams to ensure information shared with supporters is accurate and up to date. 
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care Manager. 
PERSON SPECIFICATION 
EXPERIENCE
Essential
- Experience in a supporter or customer care role.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different audiences. 
- Ability to work well under own initiative and meet deadlines.
- Interest and ability to learn technical skills relating to the functions of the fundraising database. 
- Strong attention to detail.

Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus. 
- Knowledge of payment processing and regular giving administration. 
- Experience of handling complex queries and complaints, and adhering to appropriate policies and procedures.
- Experience using CRM systems or supporter databases (experience with Microsoft Dynamics is Desirable).
PERSONAL ATTRIBUTES 
Essential 
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills and an excellent team player.
- Ability to communicate complex information with confidence and clarity. 
- Commitment to MAPs anti-discriminatory practice and equal opportunities. 
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity. 
- Ability to work weekends and evenings on occasion in the case of emergencies. 

Disclaimer
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification 

About Finance at Hope into Action 

The finance function of Hope into Action is small team comprising the Finance Manager, the Finance Administrators (job-share) and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 44 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees.

About the role 

The Finance Manager is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.

The role is broad ranging; from managing the Finance Administrators, supporting their work when needed and also producing the monthly management accounts within our target of 10 working days from the month end.

In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the Gift Aid returns. 

You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.

About you 

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.

You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values. 

We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.

About us 

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking. 

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.  

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community.   Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.

We are seeking to recruit a professional office administrator to join our administration team on a part time basis. We are looking for someone who has come from a similar background who has experience of working in a busy office environment and w28/ho shows proficiency in the following areas:

• Filing, Scanning / archiving documents.
• Logging data using Microsoft excel - essential
• Creating newsletters
• Timesheets (collating timesheets / submissions / chasing)
• Recruitment (collating information, checking on candidates’ progression)
• Generating Analysis from data provided.
• Respond to emails in a timely manner
• Answer and transferring calls professionally.

· General office duties as and when required

 

· Experience / Person Specification:

• Experience within the administration department
• To have excellent attention to detail
• Organised & well presented.
• Professional attitude
• Use own initiative
• Excellent communication skills
• Excellent IT Skills including Word, Excel & MS office

Vacancy Reference Number: 87370

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave (pro-rata) and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in, and eligible to work within, the UK.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

This is a permanent, part-time (21.9hr per week, 0.6FTE) role. The role is based at Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). 

We are looking for a Governance & Administration Coordinator to provide servicing and support for our governance meetings. This will involve ensuring meetings and committees are governed to exemplary standards, and to ensure we comply with relevant legislation and other regulatory requirements. You will join the Governance & Compliance team which oversees our governance arrangements, as well as our complaint, disciplinary and safeguarding procedures.

Do you have experience in supporting committees and internal meetings on matters related to governance, organisational planning and oversight? Do you have experience in coordinating agendas, papers and minute-taking for formal meetings with a varied portfolio of meetings, working with different chairs and stakeholders? If the answer is yes, then we want to hear from you.

Learning Operations Administrator

We are seeking a highly organised administrator with a passion for the outdoors to support the delivery of learning programmes and activities.

Position: Learning Operations Administrator
Salary: £25,500 pro rata
Location: Low Beckside Farm, Mungrisdale, Cumbria, CA11 0XR
Hours: Part time
Contract: Permanent
Closing date: Thursday 25 September 2025 at 23:59
Interviews: First stage – Monday 6 October 2025 (online), Second stage – Tuesday 14 October 2025 (on site in Mungrisdale)

About the Role

This is a varied and rewarding role supporting the coordination and administration of Outdoor Learning programmes. Working from a working upland farm in Cumbria, you will play a key role in ensuring apprenticeships, training courses, traineeships and Outdoor Learning sessions run smoothly.

Key responsibilities include:

• Coordinating bookings and managing enquiries via phone, email and in person
• Maintaining accurate records and updating databases, including Salesforce
• Supporting the Learning team with risk assessments, health and safety compliance and safeguarding processes
• Producing reports and collating feedback to measure impact
• Liaising with contractors, farm staff and partners to ensure resources and facilities are in place
• Assisting with the organisation of events, networks and training sessions

This role offers the opportunity to contribute to programmes that connect children and young people with the natural environment, particularly those who face barriers to accessing the outdoors.

About You

You will be an experienced administrator who is methodical, reliable and confident working independently as well as part of a team. You will enjoy variety in your work and be able to adapt quickly to changing priorities.

Essential skills and experience include:

• Strong organisational and administrative skills with excellent attention to detail
• Good IT skills, including Microsoft Office and database management
• Clear and confident communication skills, with the ability to liaise with a range of stakeholders
• Experience working with safeguarding and GDPR requirements
• An interest in Outdoor Learning and the benefits of environmental engagement
• A positive, proactive approach and enthusiasm for working in all weather conditions on a farm site

It would also be an advantage if you have experience using Salesforce, knowledge of the charity or education sector, or an understanding of upland farming.

About the Organisation

This is a unique opportunity to join an educational charity that owns and manages farms, woodlands and natural habitats across the UK. The organisation delivers Outdoor Learning programmes, provides grants, undertakes research and works in partnership with others to inspire stronger connections with nature.

As part of the team, you’ll enjoy a friendly, creative and supportive working environment alongside a generous benefits package including:

• 10% employer pension contribution
• 27 days annual leave plus bank holidays and office closure over Christmas
• Life assurance
• Employee Assistance Programme
• Training and development opportunities

Other roles you may have experience of could include; Administrator, Programme Coordinator, Education Administrator, Operations Assistant, Project Support Officer, Office Coordinator, Training Administrator.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

You’ll play a key role in a fast-paced volunteering team, which supports volunteering across the whole of Breast Cancer Now. You’ll be the first point of contact for volunteering enquiries, ensuring they are handled sensitively and efficiently over the phone and email.

You’ll also provide key administrative support to the volunteering team, assisting with survey design, advertising volunteering vacancies, and administration for training and events.

You’ll champion good record keeping and make sure all volunteering data is kept in top shape. You’ll be matching volunteers to opportunities that suit them, as well as using a range of online platforms to help recruit volunteers.

About you

You’re enthusiastic, proactive and committed to providing excellent customer service. Detailed and person-focussed, you’ll really want to go the extra mile and can use your initiative to find solutions to enquiries. 

As well as being comfortable speaking and writing to a diverse range of people, you’ll have a head for detail. You’ll be as much at home working with databases and digital platforms as you’re with communicating with people over the phone and email. 

You’ll be committed to development, wanting to learn and grow as part of a high-performing volunteering team that’s passionate about making volunteering more accessible. 

You’ll ideally have some experience of working with or managing volunteers. But most important is your ability to work effectively with a range of people - whether that’s volunteers, colleagues, or supporters looking for a volunteer representative – to give them a great experience. 

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Friday 12 September 2025 9am

Interview date: Week commencing 22 September 2025

We reserve the right to close this advert early and subject to volume of applications. If you’re interested, please submit your application as early as possible.

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. 

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.

As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.

The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. 

Key Responsibilities 

Oversee Salesforce System: maintenance, administration, prioritisation and training  

Maintenance, user management, support and development 

• Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. 

• Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.

• Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).  

• Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. 

• Maintain comprehensive documentation of Salesforce configurations and process. 

• Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.  

• Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users 

• Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.   

• Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.  

• Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.  

• Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.  

Form Assembly Management 

• Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.  

• Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. 

• Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.

Dashboard and Reporting Management  

• Support us to produce effective and easy to understand reports from the system:

• Opportunities - pipeline and income reports

• Grants - tracker and applications analysis,

• Impact – dashboards and project reports

• Best Practice Metrics – support and create best practice reports 

• Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this 

• Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. 

Overseeing our IT systems with the support of outsourced consultants 

As well as the Salesforce administration, the candidate we’re looking for will also be able to: 

• Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment 

• Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.

Support the Data Protection Officer in data protection matters. 

The successful candidate for this role will need to demonstrate: 

• Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. 

• Proficiency in Salesforce Lightning Experience.  

• Solid understanding of Salesforce security models, including roles, profiles, and permission sets. 

• Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. 

• Understanding of a Microsoft 365 environment 

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues 

• Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. 

• Ability to work independently/remotely.

• Experience in not-for-profit sector 

Ideally, they’ll also be: 

• Passionate about nature and the environment. 

• Comfortable with using Slack and Canva environments. 

• Being able to speak other languages, Spanish, Greek or Italian would be a bonus!  

• Hours: Full time (flexible hours negotiable). 

• Start date: As soon as possible 

• Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). 

• Line manager: Finance Director 

Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator 

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

• Flexible working as standard (hours and location)

• Unlimited holiday allowance 

• Private medical insurance 

• Salary sacrifice pension scheme 

• CPD opportunities 

• Possible travel in the UK and internationally   

• Saving the world!   

• To apply send your CV and a short cover letter by September 11th 

The Community Development team at KCLSU are looking for a Service & Enquiries Administrator to develop and deliver our competitions and operations service to our 3,600 Community Leaders, Volunteers and Representatives who run Student Group Activity and represent their student community.
 
Key responsibilities include; 

• Monitoring all inboxes across the Community Engagement department, responding to queries in a timely and helpful manner.
• Administering the communications across our digital platforms.
• Support services across Community Engagement with administrative needs

 
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached on our website.
 
To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

 
Salary
£29,835– £33,627. This is a KCLSU Band 3 role, and the successful candidate will be appointed on Spine Point 3.1
 
Hours
35 per week
 
REF-223 510

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and for some types of leukaemia survival rates are among the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment in ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are in a period of significant growth, investing strategically to grow our income, profile, influence, engagement and impact.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia.

From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.  You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukaemia research and save more lives from this devastating disease.

Leukaemia UK and You 

We have recently invested in growing our fundraising team so that we can fund more life-changing research to increase our understanding of leukaemia as a disease, and accelerate the development of kinder, more effective treatments. This includes investment to grow the fundraising team, develop new fundraising products, recruit new supporters, and increase legacy giving through targeted campaigns.

This is a key role for an organised and accurate administrator with strong attention to detail to support the Fundraising Team across a broad portfolio - from community and challenge to philanthropy – with a focus on stewarding our dedicated in-memory supporters.

With a range of administrative tasks and supporter care to ensure our fundraisers have a positive supporter journey with Leukaemia UK, vital to retaining those relationships. These will include, but aren’t limited to, banking cheques and thanking donors, sending out fundraising materials, database administration, managing inbound enquiries and processing new regular givers.

The successful candidate will be a friendly, supporter-focused individual who approaches their work with pride and enthusiasm, working quickly, accurately and diligently in a fast-paced environment. They will need to be able to work from our central London office at least two days a week.

Knowledge and Skills:

• Good working knowledge of customer/supporter databases (ideally Salesforce CRM but not essential).
• Working knowledge of Excel, Word, Outlook.
• Professional, confident and friendly telephone manner to work with a wide range of people and suppliers.
• Ability to work collaboratively with colleagues across LUK.
• Ability to work with a high level of accuracy and attention to detail.
• Excellent written English including spelling and grammar.
• ü  Ability to pick up new processes and tasks quickly and work independently.
• ü  Ability to manage a varied workload.

Experience

• Experience in a charity environment or customer service role
• Accurate data entry
• Working in an office environment

 

Job specifics

• Hours: Full time hours are 37.5 Monday to Friday
• Location: Hybrid working with a minimum of two days per week in the office
• Salary range £22,000 - £27,000 (FTE)
• First interviews will be held via Teams on Wednesday 17th September (9am – 2.30pm) and Thursday 18th September (11am – 2.30pm).
• Second interviews will be held face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Tuesday 23rd September 2025.
• We are looking at a start date ideally by w/c 27th October to allow a handover with the current role holder who has been successful in applying for a career move within the organisation.
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: 9am Tuesday 9th September 2025. 

We look forward to hearing from you! 

Marisa Goldsborough

Interim Head of Public Fundraising

Salary: £24,570 per annum pro rata

Location: Sheffield

Contract type: Fixed term until October 2026

Hours: Full time - 37.5 hours a week

Closing date: Sunday 21st September 2025 at 11.30pm

Are you an excellent administrator with a passion for solving the housing emergency?  Then join Shelter as a Service Administrator in our Sheffield Hub and you could soon be playing a vital role in tackling injustice for individuals and communities across society.

About The Role

You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with your team to direct enquiries to the right people. Your role will provide comprehensive administrative support, with shared responsibility for designing and developing systems and processes, data input and extraction, and finance administration.

About You

We are looking for someone who has proven office administration and customer service experience, including being proficient in the use Microsoft Office. You have a passion for social justice and thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills. Also, you have strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Shelter Sheffield provide housing advice and support to people across the city. Our focus is on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple disadvantages. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5,000 people a year, while also working to change the underlying systems that cause the housing emergency.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.

• We prioritise diversity and have an inclusive and open mindset.

CVs without supporting statements will not be considered. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
• Support wellbeing initiatives and activities for staff
• Monitor HR and recruitment inboxes, respond to general queries, and process invoices
• Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities

Ideal candidate profile:

• Previous experience in an administrative role within a busy team, ideally within HR
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams
• Proven ability to manage sensitive and confidential information with discretion
• Proactive and self-motivated, with a positive approach to work
• Experience of working in the charity or clinical sector is desirable
• Knowledge of Canva or similar design tools would be an advantage

Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Location: Head Office/Camden (Hybrid)

Salary: 2 days a week: £10,802.80 - £11,169.60

3 days a week: £16,204.20 -  £16,754.40 

(Based on an FTE of £27,007 (LLW) - £27,924)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 15 hours per week or 22.5 hours per week

Contract: Permanent

Closing Date: Friday 5th September 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Business Support Administrator (x2 positions) at Solace Women's Aid on a part time basis.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

As a Business Support Administrator, you will be responsible for creating a welcoming hybrid working space at our Head Office in Camden. This is also a space where our service users should feel safe and cared for. This is a key role in ensuring our Head Office runs smoothly for our Service users, teams, volunteers and visitors.

As part of the Business Support team you will also deliver cross organisational services to support the organisations operations including insurance, utilities, IT, phones and Health and Safety reporting.

About You

You will be passionate about meeting the needs of our service users and will have a can do attitude. You will have experience of adopting processes and systems to embed best practice in support functions. You will work well with diverse teams and be a team player, keen to work with others towards common objectives.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.