Team leader jobs in Bristol

Caseworker Team Leader

Not For Profit People

Somerset (Hybrid)

Bristol, Bristol City

£30,825 per year

Full-time

Permanent

Charity Support ∙ Justice ∙ Social Welfare

Actively Interviewing

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Job description

Caseworker Team Leader

We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.

We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? If yes, then we’d love to hear from you…

Position: 6829 Team Leader Casework

Location: Avon and Somerset/Hybrid

Hours: Full time, 37.5. Monday to Friday 9.30am - 5.30pm

Contract: Permanent

Salary: £30,825

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

You’ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.

As the Team Leader you will:

Be responsible for case management system audits and reports.
Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
Be responsible for allocating of work levels within and across the wider team and analysing statistics.
Be responsible for safeguarding quality assurance and compliance with policies and procedures.
Work with relevant managers to provide input to and ensure excellent delivery of the service.
Support the team to manage caseloads completing comprehensive impact assessments.
Be responsible for the line management of team members.
Promote effective communication channels.

This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).

About You

You will need:

An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
A practical understanding of the requirement for confidentiality and safe working practice.
Experience of working in a challenging and changing environment.
Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
Strong communication, negotiation and advisory skills.
The ability to work without direct supervision.
Substantial IT expertise with the ability to use a range of software.

You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

Flexible Working Options: Including hybrid working.
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
Pension Plan: 5% employer contribution and enhanced sick pay, maternity, and paternity payments.
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
Wellbeing Support: Employee assistance programme and wellbeing support.
Inclusive Networks: Access to EDI networks and colleague cafes.
Sustainable Travel: Cycle to work scheme and season ticket loans.
Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker.

Please note this role is being advertised by NFP People on behalf of our client. #INDNFP

Organisation

Not For Profit People View profile

Advertising Agency

6 - 10

View profile

Posted on: 09 July 2026

Closing date: 05 August 2026 at 23:30

Job ref: 8635 - CJ

Tags: Administration, Social Care / Development, Legal / Law, Volunteering Management, Crime, Domestic Violence / Abuse, Justice, Safeguarding, Victim Support, Social / Support Work

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Team Leader – Supported Housing

Alongside

Trowbridge, Wiltshire (On-site) 18.81 miles

£29,080

Full-time

Permanent

Housing and Homelessness ∙ Social Welfare

Actively Interviewing

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Job description

Job Role: Team Leader – Supported Housing

Salary: £29,080 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Wiltshire – Trowbridge and Salisbury

Additional information:

Participate in an out-of-hours on-call rota.
Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

Step into a role where your leadership truly makes a difference. As Team Leader, you’ll guide and inspire a passionate team delivering life-changing supported housing services across Wiltshire. You’ll support individuals with recent experience of rough sleeping, many with complex needs, helping them rebuild their lives and regain independence through high-quality, person-centred support.

In this hands-on role, you’ll drive performance, ensure high standards, and lead continuous improvement, all while championing the values that make Alongside so special. With the support of the Service Manager, you’ll empower both your team and your clients to achieve their full potential - making a lasting impact every day.

What you’ll be doing:

Lead and support your team: Provide guidance, regular reviews, and supervisions to ensure your teams feels supported and empowered.
Drive quality and compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time.
Champion client engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community.
Deliver outstanding support: Offer a person-centred, strengths-based, and trauma-informed approach that promotes empowerment and resilience.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
Experience working with people who may have complex needs and/or challenging behaviours.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at our charity shops
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Organisation