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We have a newly created opportunity for a Engineering Team Leader to join our fantastic Technology team at RBL.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
Based in our Product Engineering team, the new Engineering Team Leader will be responsible for leading the technical development and configuration of our core Microsoft-based platforms. This includes Microsoft 365, Dynamics 365, Power Platform (Power Apps, Power Automate, Power Pages), and Azure Integration Services.
This role will guide a multidisciplinary development team working across low-code, no-code, configuration-led delivery and API-driven integrations. It will ensure systems are reliable, scalable, secure, and aligned to our target architecture and technology strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Product Engineering, this role acts as a hands-on technical leader, providing expert engineering direction, fostering modern engineering practices, and enabling the effective adoption of Microsoft technologies to deliver high-value digital products and seamless system interoperability. Alongside the Microsoft stack it will also provide product support for critical COTS and SaaS systems.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Permanent, Part Time (30 hours per week)
Monday - Friday 4pm – 10pm - Hours can be negotiated at interview but will need to cover some evening working.
JOB PURPOSE
- To lead and be part of a team that supports our clients to keep them safe and help them achieve their goals.
- To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES
- To support your team to achieve their potential through regular staff supervision, coaching, reflective practice and team meetings
- To assist the contract and performance manager with ensuring the service is fully operational, our clients are receiving the appropriate support, and service KPIs are met
- To be responsible for attendance management, performance management, quality assurance and any other staff related queries
- To attend meetings, working closely with other agencies, services, stakeholders or commissioners to provide high quality support, manage risks and support service funding
- To increase the presence of service in the local area, and engage with local communities and external partners to develop relationships, to identify how they can support us and our clients, maximise opportunities for clients as well as help us to win tenders and maintain contracts
- To plan your team's rota, taking training and absence into account to ensure capacity within the team to support clients and prioritise high risk management referrals
- To support your team where needed with their workload, and support a small caseload of clients
- To be involved in the recruitment of staff for your team
- To ensure an effective and timely response to all safeguarding issues taking appropriate action
- To collate data and generate reports where needed
- To support clients and staff in trauma informed and psychologically informed ways
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure, and those of relevant local authorities, ensuring these are followed at all times
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
- To provide basic first aid assistance until help arrives (full training is provided)
- To work confidently and efficiently when lone working
- To ensure accurate records on our client management system and compliance with GDPR through regular quality control checks
- To maintain confidentiality
- To carry out any other reasonable duties required in the interest of the organisation
ADDITIONAL RESPONSIBILITIES
- This role has line management responsibilities
- This role has financial authorisation responsibilities
- This role has on call responsibilities
ROLE REQUIREMENTS
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers’ licence and access to a vehicle
- This role will require you to work flexibly across several sites
- This role will require you to work with clients on a one-to-one basis
- This role may require you to work nights and/or weekends when on call
- This role will require you to lone work
ESSENTIAL CRITERIA
- Experience of working in a residential or institutional or similar sector
- Excellent communication skills, both verbal and written
- Clear verbal and written English
- Strong keyboard skills for data inputting
- Strong working knowledge of Microsoft Outlook, Excel, and Word
- Confident and assertive manner
- Strong team working
- Ability to respond calmly to crisis
- Deal promptly with and effectively react to challenging situations
- Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
- Experience of working in a leadership role
- Understanding of the complex support needs of people experiencing homelessness or those with complex needs
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
- Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.
ABOUT US
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.
We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.