Team leader jobs in greenford, greater london
The Supporter Services Team Leader will be responsible for promoting and delivering excellent supporter care to existing, potential and previous supporters of Battersea, developing relationships and maximising income for Battersea.
They will be a point of escalation for the supporter services team and will support and develop a team of volunteers. The role will lead on key fundraising products, proactively sharing information with stakeholders.
Objectives
- Provide first line of support to Supporter Services Administrators to ensure donations are processed promptly and efficiently and update the Income Generation database with accurate donation and supporter information
- Prepare and share weekly rota's allocating tasks per day for Supporter Services Administrators
- Ensure that volunteers, who assist the team to handle supporter enquiries, are appropriately recruited, trained and supported
- Decide the workload of the volunteers to get the maximum mutual benefit
- Take the lead on key products working with product owners to ensure the best supporter care
- Review and improve the volunteer team’s outputs for quality and accuracy, suggesting and implementing improvements as necessary
- Act within all relevant legislation and sector best practice, including PCI DSS compliance, the Data Protection Act, Gift Aid rules and regulations and the Institute of Fundraising and Fundraising Regulator codes of conduct
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 30th June 2025
Interview date(s): TBC
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
This is a great opportunity to use your leadership and management skills in an important role that makes a real difference to the lives of people affected by gambling.
If you are passionate about leading and supporting staff and the planning and delivery of a quality service, this is a great time to join GamCare as we expand the reach of our support services in Greater London.
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.
The Role
We are recruiting a Team Leader to cover a period of maternity leave for 9 months. There will also be the possibility of an extension.
As Team Leader, you will lead the operational delivery of our Greater London support service that identifies, supports and provides interventions for people at risk of/or experiencing gambling related harms.
You will be responsible for the ongoing improvement and evaluation of services, leading and developing staff to ensure high-quality outcomes for service users, as well as recruiting team members.
You will ensure service users and other stakeholders are involved in the design, delivery, and ongoing improvement of services in order to increase awareness of gambling related harms and the reach and impact of the service.
Developing excellent internal and external stakeholder relationships, using service data to facilitate business decisions, and providing regular reports and communications on service operational progress are also key responsibilities of this role.
This role is offered on a hybrid working basis. Monthly visits to the GamCare Head Office in London to attend meetings and training will be required.
About You
You will have strong leadership and people management abilities and be someone who takes pride in supporting individuals in their professional development, alongside setting high standards in delivering a quality service.
You will have a keen determination to grow, develop and continually improve the service for those in need of our support, bringing the team with you to harness the collective strengths and talents of individuals.
A relevant professional qualification in Psychology, Mental Health, Addictions, Social Work, Nursing, Health & Social Care, Public Health, Leadership / Management or equivalent experience is equally important.
In return, we can offer you the following benefits:
- 33 days basic annual leave entitlement per annum including bank holidays
- A generous pension scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee assistance programme – 24-hour support
For further details and to apply please click the apply button.
Closing date for applications: 22nd June 2025.
Interviews will take place online via video conference – w/c 30th June 2025.
Appointment is subject to a DBS check
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and don’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Westminster / Royal Borough of Kensington & Chelsea.
This is a highly rewarding role for a Team Leader to manage and coordinate the Outreach Service. The outreach service will target families from the DWP two-year list and New Birth lists as well as managing supervision of complex family caseloads in partnership with Children’s Centres/Family HUBS, midwifery, health teams and mental health services. The postholder will also support and manage other projects as required by Westminster/ Royal Borough of Kensington & Chelsea.
We are looking for someone who has project management experience including monitoring progress against objectives, managing budget as well as experience of managing staff and volunteers. Excellent I.T skills and the ability to plan, prioritise and deliver in tight timescales are essential.
You are required to have experience of writing reports to a high standard, as well as experience of working with a diverse range of people, including those experiencing deprivation. Experience of safeguarding and commitment to equal opportunities and diversity are essential.
The salary for 28 hours per week is £28,850.38 per annum
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday, 13th July 2025
Interview Dates: Week of 21st and 28th July 2025 (TBC
About us:
At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.
At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
About the role:
Do you have experience of working with disabled people? Are you a highly organised team player with an eye for detail and a passionfor making a difference?If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people with spinal cord injuries.About the role:All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves–allowing participants to learn from others who have who have been there and can understand the issues and challenges.
As Courses Team Leader, you will be working closely with our Courses Coordinators and the wider team to oversee the ongoing development and delivery of this key part of Back Up’s services.You will be need to be creative, well organised and be a supportive line manager with supervisory experience. Most important though is your commitment to supporting those affected by spinal cord injury to thrive.
For full details please see our job description.
How to apply
Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 10 July 2025.
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A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
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A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
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A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
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We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. Interviews will be held on 14 July 2025. Please let us know if you are unable to make that date.
What will the process involve?
The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.
Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
Are you passionate about supporting people experiencing homelessness and creating meaningful change? Do you want to be part of a compassionate, and forward-thinking team? Do you want to help us prove that better outcomes are possible with new ways of working? If so, we’d love to hear from you.
At The Connection Community, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.
We see relationships as the key tool for change. The Community team build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside The Community.
Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.
You will be managing a multi-disciplinary team that is dynamic, creative and focused on building trust through relationships. Supporting the team to identify, engage and provide harm minimisation whilst promoting a sense of belonging. Providing rapid interventions for new people who may not need the service, alongside offering sustained support for the people who need it most.
You will have substantial experience in delivering psychologically, gender and culturally informed service to people who are experiencing street homelessness. You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision. You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction
Full job description can be found on our website
Salary: £40,309
Closing Date: Friday 20th June
Interview Date: Friday 27th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Recovery Support Team Leader Location: London Salary: £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway. While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice). Forward Connect is a peer-led mutual aid community of like-minded people who are making good progress in their own journey – this could be people in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions. The role is Hybrid. There is no set base but travelling is needed to Islington (London) as will require regular weekly visits to the 3 better lives buildings and occasional cover of weekend shifts in this area. You will also need to travel to units within their geographical areas which does include prisons and community projects. Some travel may be covered by the Forward Trust depending on your base, but ideally you should be based within 20 miles of Islington. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances. Checks will require you to provide information on the below:
The Ideal Candidate Essential Skills and Experience
Desirable Skills and Experience
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shooting Star Children's Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child dies suddenly or unexpectedly. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity tomake every moment count.
Its a great time to join Shooting Star Children's Hospices as we launched our Specialist Bereavement Service at the end of 2023 and we are now supporting more bereaved families than ever before, alongside our usual caseload of life-limited children and their siblings. Our team of arts therapists is expanding to ensure we can deliver care to those who need it.
We are looking for a Maintenance Team Member interested in being part of a vital team helping to support the day to day running of our properties for vulnerable families accessing our children’s hospice care, who has experience of working within maintenance environment. Ideally (but not essential) the successful candidate will possess some form of maintenance skill/qualification/experience (Painting & Decorating/Carpentry /Plumbing skills etc).
There is an out of hours “On Call” element to this position whereby the successful candidate will be required to go onto the “On Call” rota shared among other members of the maintenance team.
A full UK driving licence is essential as some work will take place at satellite sites.
Opportunity to:
· Work within a proactive and skilled maintenance team, providing the skills necessary to support the organisation’s estate
· Work as part of an overall team supporting the delivery of excellent services to our families and Children
· Help to maintain a safe environment for families and children within our care.
· Gain a real sense of achievement knowing that your actions are directly and positively affecting the wellbeing and care given to the families we support.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Do you have experience of working within the health, social care or charity sector supporting people experiencing mental health difficulties, crisis or distress often?
Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
This role is leading a team of coordinators and support workers to support to people in mental health crisis via phone or face to face in cafes. We are hiring 2 part time roles for this position.
Nightlight Team Leader (Crisis Café and Helpline)
Reference number: 289
Responsible to: Service Manager
Contract: Permanent
Salary: £28,000 - £29,400 per annum, pro rata
Hours: x2 Part-time 22.5 hours per week
Work pattern: Split over a 7 day working rota working 17:30 - 01:30
Working Base(s): Working from Watford, Stevenage, Hatfield and Ware – Base to be negotiated based on home location (Expectation to travel across sites where necessary – mileage and expenses to be paid when away from home base).
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
The Crisis Team Leader will be a key member of the Crisis Services management team, providing effective operational leadership delivering the Nightlight Café and Helpline services.
Purpose of Post
- Ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision.
- Provide management support to Café and Helpline Coordinators and support the Crisis Manager in ensuring practice within the service is safe, effective and person centred, as well as supporting the implementation of strategic service plans.
- Provide emotional support, advice, signposting, assessing risk, support planning for clients in mental health crisis often where risks are significant.
- Overseeing and ensuring the delivery of appropriate needs and risk assessments and support planning for clients.
- Liaison with statutory agencies to ensure appropriate intervention is obtained.
- Ensuring staff and volunteers feel supported, safe, trusted and valued and excel in their roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is Monday 30th June 2025
Interviews to be held week beginning 7th July at the Watford Wellbeing Centre.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting new opportunity for an experienced Team Manager to join Ability Housing Association based at Sessile Court, Hayes
About Ability Housing Association
We are Ability. We provide housing, care and support services for people who want to live more independently. We focus on what each person can do – on their ability – rather than what they can’t do. We work together with our customers to help them overcome barriers to achieving their own personal independent living goals.
About the role
At Sessile Court, we provide supported accommodation for adults with enduring mental health needs. We recognise that, like everyone, our customers’ needs fluctuate and, as such, the support we provide is individually tailored in line with customer needs, preferences and aspirations.
You will be responsible for ensuring that each customer has a personalised package of support in place and that risk assessments reflect a positive approach to risk-taking. You will ensure that customers have choice and control over their support and are empowered to live as independently as possible, with the long-term aim being to gradually reduce support in a safe and planned way.
You will report to the Area Manager and will be part of a wider team of experienced Team Managers, who provide peer support to each other. A typical day will involve working in partnership with a range of stakeholders involved in customers’ support, allocating and matching support workers to customers, mentoring and coaching support workers in carrying out needs assessments and reviews, and writing support plans and risk assessments.
This is a full-time position working 35 hours a week on a 9-5 basis with a requirement to participate in on-call duties approximately once every two months.
About you:
- You will have a passion for working closely with individuals experiencing mental ill-health and will have an understanding of the stigmatisation and discrimination often experienced by our customers
- You will have an in-depth understanding of a range of approaches that are effective in achieving high customer involvement
- You will be focussed on customers’ strengths and abilities and will have a demonstrable history of supporting individuals with mental ill-health to live as independently as possible
- You will be efficient, motivated and organised, being able to work to deadlines and meet set objectives
- You will be a skilled people manager and will have experience of leading motivated teams to provide high-quality, individualised support in a supported housing or similar setting
Experience and Qualifications
- At least 2 years relevant experience in an operational management capacity in a health and social care setting
- Hold or working towards a Level 5 Diploma in Leadership in Health & Social Care or equivalent qualification .
Benefits you will receive with this role
- Support and leadership
- Training, learning and development opportunities
- Medical cash-back scheme
- 25 days annual leave (plus bank holidays)
- Contributory pension
- 0.45p per mile
- Sick pay
Starting salary: £35,226
Weekly hours: 35
This post requires employment references and enhanced clearance by the Disclosure & Barring Service.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Specialist Family Support worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Specialist Family Support worker role delivers additional service and adds value to our accommodation service provision across Islington, Haringey and Enfield. Project delivers internally developed programme called STAR (Supporting Trauma Awareness and Resilience) to mothers, children and young people in their respective groups through out the week. Programme provides safe and confidential space to unpack experiences of trauma and abuse while developing new strategies, build resilience and healing through growing hearts and minds with the aim to strengthens relationships between mother and children after experiences of abuse.
About the Role
Main part of the role is delivering STAR programme to mother and children in their respective groups as well as planning meaningful activities and trips during half term times. Role is delivered in person through co-location in all three Haringey safe accommodations. Mother’s programme is delivered twice per week during day time while children component of the programme is delivered weekly in the afternoons between 3:45pm-5:30pm in each house. This role provides holistic support through ongoing feedback collection and identifications of important themes and topic which are developed further to best support our families as well as developing meaningful partnerships with community networks.
About You
We are looking for a passionate and experienced person who is committed to Solace’s values to foster innovation and continued improvement in working practices, who is flexible to new ideas and experiences, has solution focused and strength- based mindset. You have sound understanding of trauma inform practice and you are committed to antidiscriminatory and inclusive practice with the aim to best support our families to process their experiences of abuse and start the healing process through re-claiming their power, so they can reach their full potential and thrive again.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in our Philanthropy Team in Fundraising, the postholder works with our clinical, estates and governance teams creating compelling proposals to secure mostly restricted income. If you have great digital competence, including the use of AI to summarise information, are an excellent storymaker able to understand an audience, quickly synthesize information and pitch in writing for success, or an early-career fundraiser ready to develop, in this role you will make a difference and work as part of a creative successful team. Understanding how to keep our ask fresh and steward these relationships is key. You will inherit a portfolio of trust and grant funders who have committed support over the long term and a portfolio that delivers at least £180k in income each year. You will work with colleagues on well-established campaigns like The Big Give and support experienced volunteers who handle small grants. This role has space for innovation to secure new funders and uplift existing contributions.
Rasing Funds:
· Ensure an inclusive, engaging and best-in-class experience for Trusts and grant makers
· Manage an annual rolling programme of applications and multi-year funding reporting requirements.
· Deliver medium, large and complex bids for unrestricted and restricted income to ensure success to an income level of at least £150k to fund initiatives including for example: direct delivery of care, volunteering initiatives, new routes into work for protected groups, equipment and capital projects.
· Robust and regular research of funding opportunities, new trusts, and wider horizon scanning to identify a broad base of opportunity to refresh and renew the pipeline of prospective funders
· Steward existing trust donors, finding opportunities to cultivate and grow the relationship.
· Be a visible accessible presence across the hospice, encouraging colleagues to share and develop their own ideas to raise funds that you and/or trust and grant volunteers can take forward and or support the team generating the ideas to do so.
· Attend our Clinical Assets Meetings and restricted funding meetings
· Generate social media posts consistent with Hospice content standards and GDPR and hard and soft copy information to inform and promote the impact of supporters, this includes video/reel thankyou messages.
Communication
· Prepare and submit high-quality, tailored grant applications to secure funding for specific projects and core activities
· Maintain and develop relationships with existing trust and foundation donors
· Be the first point of contact for trust and grant funders and supporters and, for colleagues internally who have questions/queries or have an interest in this area of funding
· Manage a pipeline of prospective funders, ensuring timely follow-up and tracking of application statuses
· Help to create and deliver moments of stewardship that are personal to each funder, show the impact of their support and inspire them when they can, to have an on-going relationship with the charity.
· Be volunteer team leader recruiting volunteers to support your role, ensuing they are inducted and supported. As the wider team help ensure all volunteers feel supported when their respective team leader is away.
· Identify opportunities to collaborate with colleagues across the Hospice to maximum benefit for the charity.
· Be an outstanding advocate for the Charity and represent the Charity at functions and events, in line with the values of the organisation, to promote the objectives of the Charity
Digital/Business Administration
· Provide routine and regular reporting on progress, advising on risk/mitigation to ensure the annual target is met
· Enter and update donor information on the CRM ensuring compliance with the GDPR and Data Protection Act.
· Ensure CRM (Donify) records and preference information is up to date and accurate at all times, including recording interactions with supporters
· Ensure all word documents are securely saved and accessible to colleagues on Sharepoint.
· Ensure you comply with all aspects of statutory and mandatory training for your role and through your individual performance deliver on jointly agreed objectives and goals that help to deliver the business of the charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Embrace and embody our Hospice values
· A collaborative open and transparent approach to working with others
· Deliver successful bids for unrestricted and restricted income to targe twith plans for growth
· Robust and regular research of funding opportunities, new trusts, and wider horizon scanning to identify a broad base of opportunity to refresh and renew the pipeline of prospective funders
· Steward existing trust funders, finding opportunities to cultivate and grow the relationship.
· Be a visible accessible presence across the hospice, encouraging colleagues to share and develop their own ideas that you and/or trust and grant volunteers can take forward and or support the team generating the ideas to do so in grant applications
· Happy in a fast-paced environment, with proven ability to plan and complete work to deadlines and managing conflicting priorities
Qualifications, Skills, Experience, Knowledge & Approach
· Educated to degree standard or equivalent
· Written fluency able to match bid requirements with succinct well evidenced phrasing
· Two years relevant experience with transferable skills
· Excellent digital skills with experience in using AI to synthesize information
· A successful track record in securing grant funding or meeting sales targets
· Good interpersonal skills able to inspire confidence and trust
· Well-developed insight into your own strengths and areas for development
· Enjoys working with people from a wide range of communities and contexts
· The ability to build rapport quickly and mutually beneficial long term relationships
· Experience of working to income targets and working proactively to take corrective action
· Experience is using donify (or another CRM), business software, social media and databases
· Experience of working with volunteers (desirable).
Communication
· Confidently present the key messages of The Hospice of St Francis,
· Generate social media posts consistent with Hospice branding and content standards and GDPR and hard and soft copy information to inform and promote the impact and generosity of supporters, this includes video/reel thankyou messages from the CEO and Chair
· Emotionally resilient, empathic, curious, diplomatic and people-focused.
· A consistently high level of supporter care (or customer service) with proven ability in continually improving the supporter (customer) experience.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Purpose of the role:
The Junior Salesforce Administrator role supports the effective use and ongoing development of the Churchill Fellowship’s Salesforce CRM platform and related applications. Working closely with the Salesforce Team and other internal teams, you will ensure our data remains accurate and accessible, help to improve business processes, and provides user support and training across the organisation. You will play a key part in ensuring Salesforce functions as the single source of truth for organisational data.
Key responsibilities:
Salesforce Administration and Support:
- Support day-to-day Salesforce user needs, including responding to support tickets and troubleshooting.
- Maintain data quality through duplicate management, validation rules, and standardised field formatting.
- Assist with regular data cleaning activities and updates to system records.
- Help to prepare technical documentation and user guidance materials.
- Contribute to routine platform maintenance, upgrades, and third-party app integrations (e.g., FormAssembly, Conga).
- Support data reporting and dashboards to ensure teams can access reliable insights.
- Collaborate on developing and refining automated processes using Flows and other Salesforce tools.
Grant & Event Technical Support:
- Assist with the technical setup of grant-related processes in Salesforce, including automations and applicant communications.
- Support the Events and Development teams with Salesforce Campaign setup, RSVP forms, and invitation tracking.
- Help ensure integrations and automations run smoothly before, during, and after events.
- Monitor engagement and follow-up activities through reports and dashboards.
Systems Training & Team Support:
- Provide training and onboarding support to help new and existing staff understand and use Salesforce effectively.
- Contribute to the identification of system improvement opportunities to support organisational needs.
- Work with internal teams to ensure data protocols are followed and support the development of efficient processes.
- Contribute to a culture of collaboration and continuous learning by proactively offering ideas for improvements.
Other:
- To undertake any other reasonable duties as and when required.
Person Specification
Qualification:
- Degree level or equivalent transferable skills
- Salesforce Certified Administrator
Skills and Experience
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
- High standard of written English
- Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel.
- Excellent organisational, and time management skills with an ability to prioritise competing demands
- Strong attention to detail and accuracy
- Knowledge of standard Salesforce objects, creating custom fields, page layouts and record types
- Experience of managing users, creating, freezing, and deactivating users, assigning user profiles and permission sets, and resetting passwords
- Experience of using dataloader to bulk import, export and delete data
- Experience of using data visualisation tools e.g. Power BI
- Experience using and supporting Salesforce (Customer Relationship Management) Database
- Experience with Salesforce automations and supporting data processes or reporting
- Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
Personality Characteristics
- A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
- The ability to work with good humour, tact, and diplomacy and to maintain confidentiality
- Commitment to equity, diversity and inclusion
- To have a genuine commitment to the values and ethos of the Churchill Fellowship
- Positive attitude
- Ability to meet deadlines
- Proactive and able to work well independently as well as part of a team
- Passionate about achieving excellence through personal development and continual learning
TCF Competency Framework
Role Specific Responsibility
- Demonstrates initiative and shares ideas to improve team processes.
- Supports colleagues by sharing knowledge and informal coaching.
- Applies best practice in daily work and encourages consistency across the team.
- Contributes to the delivery of operational plans and change efforts.
- Maintains a strong focus on individual and team objectives.
Quality & Efficiency
- Delivers accurate, high-quality work to agreed deadlines.
- Balances efficiency with attention to detail.
- Supports process improvements to enhance team performance.
- Uses planning tools and methods to manage workloads.
- Applies a methodical approach to complex or competing priorities.
Communication
- Communicates clearly and professionally in all formats.
- Adapts communication style to suit different audiences.
- Actively listens and offers clear, constructive feedback.
- Supports resolution of miscommunications through open dialogue.
- Begins to influence others through collaborative communication.
Problem Solving
- Identifies root causes of problems and proposes logical solutions.
- Uses sound judgement in addressing issues.
- Anticipates risks and flags challenges proactively.
- Draws on past learning to inform current decision-making.
- Seeks input when appropriate and contributes to team solutions.
Teamwork
- Collaborates effectively with others to meet team goals.
- Encourages a supportive and inclusive team culture.
- Takes responsibility for contributions to group tasks.
- Builds relationships across departments to strengthen collaboration.
- Helps maintain team focus during challenging situations.
Leadership
- Leads small projects or workstreams with minimal supervision.
- Supports junior team members through guidance and example.
- Demonstrates positive, professional behaviour at all times.
- Motivates others and supports team engagement.
- Shows growing confidence in influencing outcomes.
Decision-Making
- Makes timely decisions using data and evidence.
- Considers broader impact on colleagues and the organisation.
- Takes ownership of decisions and adapts when needed.
- Escalates appropriately and contributes to collective decision-making.
Stakeholder Management
- Manages day-to-day relationships with internal and external stakeholders.
- Communicates consistently and responsively to build trust.
- Understands stakeholder needs and aligns responses accordingly.
- Anticipates concerns and takes proactive steps to address them.
Change Management
- Positively engages with and supports change initiatives.
- Explains changes clearly and constructively to others.
- Encourages adaptability and a forward-thinking approach.
- Champions small-scale improvements within the team.
Strategic Thinking
- Understands how own work contributes to organisational goals.
- Thinks beyond immediate tasks to consider future needs.
- Anticipates how changes may affect team priorities.
- Offers ideas that align with broader strategic aims.
Interpersonal Skills
- Builds trust and rapport with a wide range of colleagues.
- Demonstrates empathy in sensitive or difficult conversations.
- Promotes respect and inclusivity in interactions.
- Responds constructively to differing perspectives.
- Shows emotional intelligence in day-to-day exchanges.
About our charity:
Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary c. £32,500-£35,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. Please also include a link to your Trailhead profile.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview on the 15th July 2025, with the view to appointing the Junior Salesforce Administrator as soon as possible after that. The successful candidate will ideally start in September 2025.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.
Our new business development manager (BDM) will sit within our Specialist Business Development Team, working alongside other BDMs to manage a busy pipeline of business development activity across the following markets:
- Prisons and community criminal justice
- Homelessness and street outreach
- Smoking Cessation
- Individual Placement and Support (IPS)
- Children and Young People
- Scottish Services
If you have proven experience within any of these fields, a commitment to CGL values and a passion for supporting people to make positive change, we’d love to hear from you.
Change Grow Live is looking for a Business Development Manager (Specialist Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.
Joining us means taking on a key leadership role as part of our successful national team, and the chance to share and further develop your skills, knowledge and experience, whilst working with great people from across our organisation.
Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)
Full Time Hours: 37.5 per week
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
The role
CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.
You will work with a small group of bid writers to oversee all aspects of the tender process. You will also have responsibility for pipeline management and work closely with our services and operational colleagues to navigate processes under the Provider Selection Regime (PSR) regulations.
You will work collaboratively with people who use our services, front line staff and managers, clinicians, departmental leads and senior stakeholders including Directors, to develop service delivery models, budgets and partnerships for tenders and proposals.
You will have the opportunity to visit and engage with our staff and service users across the country, to learn about our services and specific local needs and challenges.
As a leader within our national Business Development Management Team, you will lead on improving the quality of our work and developing our team culture, thinking creatively, sharing your own knowledge and experiences, and challenging existing ways of working.
Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.
About you
You’ll be a highly competent project manager, with proven experience of leading and managing complex tenders and other projects in related fields.
You’ll be an excellent writer, with experience of writing tenders, bids and proposals.
You’ll be a confident and highly competent communicator, have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.
Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager, to discuss this role further.
Why work for Change Grow Live
We put our values into action. We trust and believe in our staff.
Be part of an amazing team.
Competitive pay (including London weighting if applicable), pension and other benefits.
Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.
We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.
Salary Range (pro rata if part time)
CGL points 47 to 52 (£52,221.35 - £57,786.02)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
30/6/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build on your Charity Career with this Activity based role
This is a part-time role of 3 days per week in a well-established charity based in Twickenham. This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.
Richmond Carers Centre has the mission to help unpaid and family adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As the Adult Carers Activities Coordinator, you will directly deliver our leisure break activity and training programmes. You will plan, deliver, promote and review a programme of activities for adult carers, including outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. The core aim of the activity programme is to provide carers with a much needed break from their caring responsibilities, in a safe and social environment where they can meet other carers and focus on their wellbeing.
You will be someone:
- Who works in a person-centred way.
- Has outstanding organisational skills and plans and budgets well
- Is creative and is an innovative thinker
- Has experience of leading/planning activities across a range of subjects/activities
- Builds relationships both within the team and with external providers
- Communicates well by phone and in person
- Has experience of working with clients who have support needs
Main Duties include:
- To coordinate and deliver an established activities programme for adult carers with the aim to provide them with a break from their caring role and socialise with other carers to help reduce their isolation.
- To coordinate and deliver a training workshop programme to provide carers with information and advice to support them with their caring role and opportunities to learn.
- To work with relevant professionals to deliver a programme of wellbeing activities, including yoga, Pilates and complementary therapies.
- To recruit, train, support and manage volunteers and paid sessional staff to contribute to the delivery of a selection of the activities and workshops.
- To research and continually develop the activities and training programmes to ensure it is responsive to carers needs.
- To create promotional material to promote activities and training opportunities to carers registered with Richmond Carers Centre.
- To work with Adult Carers Support Team Leader to ensure activities are within budget, achieving targets and meeting the requirements of funders.
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in activity planning in the public or private sector
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Email application documents to Beth Tingley, Adult Carers Support Team Leader (documents can be downloaded on our website). If you would like to talk more about this vacancy, please call Richmond Carers Centre and ask to speak to Beth.
Closing date: Sunday 29th June 2025
Shortlisting date: w/c 3rd July 2025
Interview dates: w/c 14th July with provisional dates allocated to Monday 14th and Wednesday 16th July and w/c 21st July with provisional date allocated to Tuesday 22nd July
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
About you
We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to:
- Establish new peer support groups across a diverse range of communities
- Supervise a small team of Peer Support Development Officers
- Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
- Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
- Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously
In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Essential requirements include:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 11.59pm, Thursday 26 June 2025
- First interview: We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your cover letter.
• Please do not use AI tools like ChatGPT to produce your cover letter. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.