Post: Business Development and Service Delivery Executive

Hours: Full Time (37.5 hours/week)

Salary Scale: £33,000 pa

Benefits: Optional membership of Stakeholder Pension Scheme

Flexible working options

Reporting to: Chief Executive

Supervision

Responsibilities:

All paid staff and volunteers within the service portfolio

This postholder is also the CQC Appointed Person.

……………………………..

Purpose of role:

The postholder will deliver and develop a wide portfolio of services aimed at improving the health and well-being of older people across Calderdale and Kirklees.

The role involves securing income for new services, developing robust implementation plans and ensuring continuous quality improvement across the whole service portfolio. 

The postholder will be a member of the executive team and will be expected to represent Age UK Calderdale and Kirklees to a range of different audiences. 

Key areas of responsibility:

1. Source and secure income streams to sustain existing services and widen the service portfolio.
2. Develop robust implementation plans and oversee the introduction of new services.
3. Continually review and improve the quality, efficiency and outcomes of existing services, taking the views of the clients and their carers into consideration.
4. Motivate and develop the teams to ensure they are able to deliver the best possible services outcome for older people.
5. Work with strategic partners to understand the future needs of older people and redesign services to meet these needs.
6. Be a champion for the needs of older people and for improving their health and well-being.
7. To contribute to the ongoing development of the organisation through contributions to the organisational wide strategy and the annual business planning, development of Key Performance Indicators and budget setting process.  Be responsible for the Business Development and Service Delivery objectives and Key Performance Indicators.
8. To ensure that the organisation continues to meet appropriate external quality standards, specifically CQC, and contribute to external audits/assessments.  This will involve use of tracking, monitoring and evaluating systems to measure effectiveness and impact in improving performance or quality, as required.
9. Ensure appropriate clinical governance and supervision is in place. The current service portfolio includes: day care, footcare, Hospital Discharge Lounge, Home from Hospital service, Client transport, Information and Advice service, Personal Independence Co-ordinators and Dementia Hubs.

General requirements of all postholders

• Ensure compliance at all times to the Age UK Brand Agreement.
• Support Age UK CK’s approach to a broad, visible diversity and inclusion agenda and to ensure that services take account of the needs of the whole community. 
• Actively develop and promote a positive culture based on the values of the organisation. 
• Promote the engagement of service users and their carers. 
• To work in accordance with health and safety at work practices at all times.
• Be an active and effective member of the organisations Executive Team and Leadership Group. 
• Give informed presentations to a variety of audiences as required. 
• Ensure staff have regular supervision, annual appraisals and PDPs 
• Contribute to corporate communications 
• Comply with the financial, health & safety, safeguarding, HR and other processes and procedures of the organisation.
• Occasional evening and weekend working as required

Organisation Values

Our organisation values are very important to us, we aim to achieve these in everything we do:

• To be client centred
• Deliver services with compassion
• Value staff and volunteers
• Be inclusive and embrace equality and diversity
• Develop trust in our services
• Everybody working together to achieve the same objectives

Organisational and general responsibilities

Age UK Calderdale & Kirklees works in a variety of roles, many of which are based in differing geographical areas of Calderdale & Kirklees.

In order that we can be most effective in the provision and delivery of services and projects to the older people of Calderdale & Kirklees you will need to work as part of a team. You will contribute to and share in the overall leadership, strategic planning and management of the organisation while maintaining an awareness of the political and social environment in which we work. 

You will be expected to develop good working relationships with key Age UK Calderdale & Kirklees staff and external partner organisations. 

You will be expected to manage budgets which are relevant to your post and department.  

You will adhere to all roles and responsibilities in line with Age UK Calderdale & Kirklees’ policies and procedures and all legislative requirements. You will be expected to undertake any other activity requested by the Chief Executive or Board of Trustees of Age UK C&K that is appropriate to the seniority and experience of the post holder, and to promote the work of Age UK Calderdale & Kirklees whenever possible.

We require a dynamic leader with excellent organisational, analytical and interpersonal skills who is passionate about quality and outcome focused.

To apply please contact Quality Executive - Carol Rodmell

£24,276- £28,560 pa - please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Permanent, full-time (35 hrs p/w)

West Yorkshire

Ref: TCY-211

Are you a proactive, organised and compassionate individual with a proven record of working with services and clients within the criminal justice sector, accommodation and advice/support services? Are you an effective and influential leader looking for an exciting new career opportunity?

If so, St Giles Trust is looking for a dynamic Team Leader to lead a team of Accommodation Advisers who will provide tailored accommodation support to men in custody and under probation supervision in the community. The aim of this service is to support service users to overcome barriers to obtaining secure and stable accommodation, so that they can successfully reintegrate into society.

About St Giles  
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

About this key role
As our Team Leader, you will successfully recruit, induct and train new staff members to ensure all staff are prepared and able to succeed in their role, plus motivate and support the team to achieve positive outcomes for service users whilst being responsible for day-to-day line management duties such as regular one-to-ones, appraisals, sickness, absence and continuous professional development.

You will also oversee the quality monitoring of the dispersed staff teams to ensure the most effective service is delivered to our service users and work closely with commissioners and stakeholders to build positive working relationships to ensure the success of the contract and produce reports and statistics which demonstrate impact, outcomes and volumes. You will also be expected to carry a small case load of complex individuals of your own, providing specialist housing knowledge and completing tailored interventions.

What we are looking for:

• Relevant housing qualification or extensive experience and management qualification
• Strong experience of working as a key part of a high-performing team
• Experience of developing and maintaining strong relationships with partners
• Experience of using digital technology and of providing evidence for external audit purposes
• Knowledge of the main issues affecting homelessness and rehabilitation of offenders
• A sound understanding of how staff with lived experience can provide additional value
• Outstanding interpersonal, relationship-building and communication skills, both verbal and written
• A collaborative, flexible and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions,
season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 20th June 2021. 

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

“Due to Covid-19 and the current government guidance on social distancing, the successful applicant will be supported and equipped to work from home for an initial period.”

You will be joining us as a Team Leader to help manage a busy Contact Centre in Leeds, West Yorkshire, which provides support to disabled people over the phone, email and our website Including Livechat. Contact Centre services include Disability Helpline, Disability Energy Support, Supporter Care and Reception.

You will line manage a team of Contact centre advisers and support the delivery of the expert information and advice, Supporter Care and reception services within Contact Centre by displaying role model behaviour while managing a team of advisers.

You will support the recruitment, development, training, quality monitoring, coaching and wellbeing of the team and be responsible for collecting data to facilitate positive change.

You will also ensure that the contact centre gives 100% accurate information and advice and the best customer service experience to internal and external customers.

Full time 35 hours per week

Full job description

About you

You will have excellent communication skills both verbal and written and be able to demonstrate management experience in a customer facing, telephone-based role. This should include experience of supporting customers remotely online and by telephone.

You will have demonstrable experience of providing mentoring or similar support type. Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow you to to succeed within this role. It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools.

You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. The hours for these roles will be varied over shift patterns from 8am to 8pm Monday to Friday and 10 – 6 weekends and bank holidays.

Disabled candidates 

Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace. 

We particularly welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you are applying under the Guaranteed Interview Scheme. 

As a result of our innovation and growth we offer an exciting opportunity to be a recognised leader of high quality services for people with learning disabilities. Working for an award-winning charity (with CQC Outstanding for care quality), you will bring your expertise, track record and proven commitment in supporting adults with learning disabilities to this new and varied role. Key responsibilities include: growing and managing the delivery of our supported independent living and community services; ensuring the highest quality of person-centred support and excellence in clients’ outcome achievement; recruiting, leading and developing a high performing team of Support Workers; and being a model of good practice for others. Highly competitive salary and benefits package, active career progression and real scope to develop the role as the service grows. Join us, positively change lives and your own career.

Service Manager (Leeds)

Full time at 35 hours
Office based, Leeds, UK (currently work from home due to Covid-19)

Salary: £ 35,525 - £42,630 Dependent on experience
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

In September 2019 we launched the Leeds Community Gambling Service with our regional partner NECA. This service is integrated with the new NHS gambling provision for the North.

The Leeds Service is seeking a full time Service Manager to oversee this exciting and rapidly expanding service.  As the Service Manager, you will lead the team engaging, supporting and providing treatment for people concerned about their own or someone else’s gambling. A key aspect of this role is to have oversight of professional stakeholder and community engagement campaigns delivering a wide range of training, public stalls, treatment drops and partnership agreements.  The work we do looks to meet the needs of people and professionals in Leeds so that education, support and treatment can be offered to those impacted by gambling.

You will be a self-starter, with a passion for delivering innovative, quality services, and a collaborative style. You will have experience of leading and managing teams, performance management and of effective partnership working.

Location

This role is office based, however we work flexibly in GamCare and so are open to people working, when the role allows, from home. This role will also require travel to other locations. Working arrangements can be discussed further at the interview stage. Please note you will be required to cover your own travel expenses for travelling into the office.

CORONAVIRUS

During the Coronavirus lockdown period staff are undertaking duties from home. When working from home, you will need to ensure that you have a confidential space to work from, a home working risk assessment will be carried out by your line manager and you will be kept updated on the ongoing situation (current as of 04/06/2021)

This post is subject to an enhanced DBS check

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: Service Manager (Leeds)

Please note that if the subject is not correct, you may not receive a confirmation.

For further information please contact Chris Walker, Service Manager

 Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is Monday 12th July at 9am.

Interviews are expected to take place on w.c: 19th July

We will be interviewing on a rolling basis.

You’ve got experience of working in a regulated activity setting and are now looking for that next step up where you can use your enthusiasm and great ideas to lead a team to deliver an excellent service. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Registered Manager

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for a Registered Manager to join our Trinity Street registered service in Batley Carr. Trinity Street is a nine bed service that supports people on their pathway to mental health recovery and rehabilitation. As well as being responsible for the operational management of the service, including service delivery within policies, procedures and quality standards, you’ll make sure we comply with relevant legislation. You’ll also manage team leaders and/or recovery workers and help the area manager to prepare and deliver business plans and budgets. Preparing the service for inspection visits to achieve an ‘Outstanding’ rating, managing contracts and risk, monitoring compliance and reviewing the services we deliver and implementing changes to improve them – you’ll do all of this, and more.

To succeed, you’ll need experience of contract management, plus the competency it takes to manage regulated activity and attain relevant qualifications as well as meet the standards required by CQC. A proven ability to develop business plans and manage budgets is important too, as is an up-to-date understanding of the recovery model and the ability to ensure the safe management and administration of medication. Outcome focused, with a collaborative and flexible approach, you're great at motivating and inspiring others, adept at managing conflicting priorities, negotiate with tact and diplomacy and have good investigation skills.

This is a full-time, permanent position requiring the post-holder to work 37.5 hours per week.

The starting salary for this post is £30,178 pa.

We are committed to increasing our diversity and we would welcome applications from those with lived experience or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now viaour website.

Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day we find a cure, our client will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything they do is informed and inspired by them.

Dementia Connect Local Services Manager Responsibilities:

As a Dementia Connect Local Services Manager you will provide local leadership and management of local services, across West Yorkshire and be responsible for managing specific contracts in the area, Supporting the Area Manager to deliver our client's New Deal on Dementia strategy.

You will initially lead the local delivery of the Leeds Memory Support Service contact, ensuring that service is high quality, person centred, safe and people affected by dementia are at the heart of service delivery.

Our client is working in partnership with Leeds and York Partnership NHS Foundation Trust to deliver this service. You will manage Memory Support Workers who provide support and guidance to people with dementia in a person-centred approach. The team support the management of dementia in primary care and connect directly to initiatives to reduce admissions and maintain personal well-being & independence for as long as possible.

The Dementia Connect Local Services Manager will report directly to the Area Manager and will be a member of the West Yorkshire management team. They will directly line manage Dementia Support Workers and other roles as locally appropriate.

Their people are their greatest asset, and its only through their people that they will achieve their strategy, therefore they are looking for someone who can truly role model their managers charter to ensure they get the best from their people.

Dementia Connect Local Services Manager Requirements:

As a Dementia Connect Local Services Manager you will be someone who can demonstrate the ability to influence and manage relationships with stakeholders to take forward their dementia connect service. They are looking for someone who has experience in influencing key roles in Health & Social Care sector to ensure they are the go-to provider for dementia services and deliver quality services in line with their wider strategic needs.

You will have experience as a great people manager having led teams to enable them to deliver high performance outcomes and work collaboratively to provide an excellent service. . They want someone who role models their values and behaviours in all they do, who can work effectively with internal teams to achieve mutual outcomes. You should have experience of successfully managing change from start to end and will need to be highly organised and able to manage multiple priorities. This service is matrix managed and you will be someone who can work well as part of a multi-disciplinary team.

To be successful in this job you will have a positive and proactive attitude to challenging situations and problem solving, using a collaborative and engaging approach with your team.

About our client:

They embrace diversity, inclusion and accessibility for all of their people. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do.

Position: Dementia Connect Local Services Manager
Location: West Yorkshire
Contract type: Permanent
Hours: Full time, 35 per week
Salary: £32,622 - £35,624 actual per annum (depending on skills and experience)

Closing Date: 24 June 2021
Interview Date: 8 July 2021 (virtual interview)

You may have experience of the following: Service Manager, Services Manager, Registered Manager, Care Manager, Care Management, Dementia Services, Dementia Support, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 100049

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, our Trinity Street Care Home in Batley Carr is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

You will be required to work on a 24 hour rota including early, late and waking night shifts.

The salary for this post is £17,375.00 per annum.

We have two full time roles available at 37.5 hours a week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Closing Date for applications is 22nd June 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Housing Officer

Yorkshire and the Humber

Permanent, full time

Morgan Hunt are currently working with a housing provider who are looking for a Housing Officer to join their team in Yorkshire and the Humber on a permanent basis.

As a Housing Officer, you will be responsible for providing a complete housing service through the acquisition of new properties, re - letting the existing portfolio and developing effective solutions to manage and reduce ASB across the Yorkshire area.

The role;

• Responsible for the existing properly portfolio, the acquisition of new properties and all pre let inspections are completed and paperwork electronically updated

• Responsible for identifying and raising repairs electronically, setting timescales for completion and liaising with the landlord in relation to any repairs

• Completing sign ups with service users, ensuring all documentation in relation to the tenancy is completed, understood and uploaded electronically

• Liaising with landlords and maintenance contractors in relation to housing related issues such as repairs and handover dates

• Developing existing partnerships and identifying new potential opportunities alongside the Housing Manager

• Responsible for the monitoring of deposit payments to letting and estate agents

• Completing property inspections on existing portfolio and pre - termination inspections when required

• Record, monitor and investigate all cases of ASB with progress achieved

The candidate;

• Experience of working within a social housing or lettings team, with a track record of working under pressure

• Experience of working with vulnerable or difficult customers and the knowledge and awareness of safeguarding and professional boundaries

• Knowledge of Housing Management and / or lettings

If you enjoy working in a fast paced, customer focused environment with the ability to remain calm under pressure and work to tight deadlines then this role could be perfect for you! You will need excellent written and verbal communication skills as well as the ability to negotiate. Due to the nature of this role, an Enhanced DBS and driving licence is essential.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Universal Credit Best Practice Lead

£22,400 per annum

Part time, 30 hours per week

Fixed term contract until 31st March 2022, possible extension subject to funding

Funded by the DWP

Home/Mobile with regular travel to areas of North East Yorkshire and Humberside

Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.  We help with everything from money issues to problems at work, housing to consumer rights.

Universal Credit is the fastest growing advice issue for the Citizens Advice service and Local Citizens Advice offices everywhere and improving the support available to people making a claim is vital.

Citizens Advice delivers a service called “Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.

We are looking for candidates with excellent interpersonal and communication skills, a knowledge of – or appetite to gain an in-depth knowledge of – the benefits system, and a commitment to the aims and principles of the Citizens Advice Service.

You will be working as part of a national network of Best Practice Leads and will gather and share learning about how Universal Credit and the Help to Claim service is performing, develop relationships with relevant local stakeholders and sharing ideas and best practice.

The role will work across the North East Yorkshire and Humberside Jobcentre Plus district area to improve people’s experience of Universal Credit as well as feed into the wider Best Practice Lead network and work of national Citizens Advice.

Pension: We operate the NEST Pension Scheme

Please visit our website via the Apply button for further information and to apply.

Application Closing Date: Ongoing, applications will be assessed on a rolling basis

Interview Date: TBD based on application submission

Start Date: As soon as possible

New opportunity not to be missed! Centrepoint, the UK’s leading youth homelessness charity, is looking for a Head of Mass Participation & Events to join our Fundraising team based out of one of our office locations in London, Manchester or Bradford.

We have attached an application pack for this opportunity and we strongly advise applicants to review this prior to submitting their applications. Please note the closing date is 20 June 2021 and first stage interviews are scheduled to take place on 29 June 2021. 

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

The Fundraising Directorate is responsible for generating and raising the funds need to support the work we do. Millions of pounds is generated through businesses and their employees, trusts and foundations, wealthy individuals and fundraising events.  Income from voluntary sources enables Centrepoint to provide non-statutory support services including the organisations in-house Learning and Health Teams and the Centrepoint Helpline.

Our Mass Participation and Events team are responsible for working with community-based individual fundraisers, challenge event participants and co-ordinating our flag ship events, Sleep Out and STAY:UP. They currently raise circa £600k.

The Head of Mass Participation & Events will play a leading role in Centrepoint’s Fundraising Leadership Team (FLT), who are responsible for the implementation of the fundraising strategy and effective cross-Directorate working across all teams. FLT have shared responsibility and accountability for strategic decision-making, building consistent ways of working and a collective positive, high-performing environment for the whole Fundraising Directorate.

The Head of Mass Participation & Events will be responsible for the strategic delivery and growth of a portfolio of fundraising mass participation products and events, which inspire and engage some of Centrepoint’s most committed and active individual supporters. Leading a small team of seven fundraisers, this income stream has great opportunity for growth. They will bring with them extensive knowledge and experience in diversifying challenge and community fundraising portfolios, in particular in the development of virtual fundraising initiatives.

What we’d be looking for from you…

• Extensive Fundraising experience, skills and knowledge of mass participation, community and challenge events fundraising, with a track record of growing income from this income stream
• Experience in delivery high quality special events and galas with a strong ROI, successfully managing and working with high profile Event Chairs and Boards
• Knowledge and experience of delivering engaging donor stewardship events to progress supporter journeys
• First-class donor management skills, delivering outstanding stewardship for community and events fundraisers.
• Track record of innovating within a Mass Participation and Events remit, transforming or introducing a new product, partnership or way of working which has delivered measureable success
• Experience in developing and delivering strategy, plans and budgets and being able to monitor and evaluate progress

What we offer in return...

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days

- Excellent training package to ensure you have the skills and knowledge to build a new career

- Employer pension contributions of 4%

- Clear career progressions, linked to portfolio work, that enables movement up the pay scale

- Access to Cycle 2 Work loan scheme

- An interest-free travel loan

We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Don’t miss out on this fantastic opportunity to join our team as a Head of Mass Participation & Events, click ‘Apply’ now!

As part of the Senior Leadership Team, this role provides an opportunity for the right candidate to use and develop their service delivery, business planning and funding experience to improve the lives of vulnerable people within the Bradford and Leeds community. You will work as part of a small dedicated team, commited to getting big results through funding and delivering top quality counselling support to Children, Young people and Adults.

This role works closely with the CEO and Trustee Board to ensure the charity effectively plans for the future.

We are an ambitious, forward thinking charity dedicated to making a real difference.

Please note that we may close early to applications, subject to interest. 

This is a paid, dynamic, one year opportunity to develop coaching and leadership skills whilst bringing about social transformation in the local community as a powerful expression of the Christian life and faith.

We are recruiting for Graduate Coach to join various Spear teams at several locations. This is an amazing opportunity to join our experienced and passionate team of coaches to deliver the Spear Programme, equipping and empowering unemployed 16 – 24 year olds to overcome challenges to employment and turn their lives around by moving into sustainable work or further education.

What will you do?

- Coach on Spear Foundation

The year-long programme kicks off with Spear Foundation, a 6-week initial phase running 6 times a year at each Centre. We coach young people facing barriers to employment around skills and mindsets to support them in returning to work or education, and equipping them with the skills to stay there. You’ll be given all the training needed to deliver this, preparing and coaching group and 1-1 sessions, and support the daily administrative function of the programme. You’ll also oversee the Spear Celebration Events at the end of each programme, assigning roles, organising volunteers, and planning equipment/resources.

- Spear Career

You’ll meet with trainees 1:1 on a weekly basis as part of this ongoing programme offered to those who complete Spear Foundation, supporting them to stay in work and progress over the year that follows.

- External Relationship-Building

You’ll purposefully build relationships with relevant professionals at local organisations, and communicate directly with young people, to encourage referrals onto the Spear programme.

- Intentional Church Community

Spear Graduate Coaches are directly employed by the partner church at which their Centre is based, meaning you’re part of a vibrant church staff team and submerged in an exciting faith community, whilst remaining robustly supported by the Resurgo coaching team and expertise. Part of your role is establish a personal presence within the community as your regular place of worship, and build a strong and committed network of supporters in the partner church to help source employment, funding and volunteer opportunities for Spear. You’ll also have the opportunity to work with church staff to engage trainees in the wider church programme, helping them find community and explore life’s big questions.

What will you gain?

- Christian Leadership Skills  through continual feedback, vulnerability, and challenge, and have opportunities to practise these skills in regular staff prayer meetings for both Resurgo and the church, as well as in Spear team meetings and events. 

- Social Impact Awareness – you’ll gain a working understanding of the issues affecting your church’s community, work with the church to tailor Spear accordingly and understand effective and meaningful ways of measuring this impact.

- Excellent coaching capability, through the iLM accredited 5-day ‘Coaching for Leadership’ programme or our extended bespoke version for all Graduate coaches, the 2 week Coaching Academy. You’ll continue to develop your coaching skills while delivering the Spear programme through intensive on-the-job support and weekly 1-1 mentoring.

- Management skills, so that you have the skills and confidence needed to become a Lead Coach within a year, and then a Spear Centre Manager within 3 years, with responsibility for Centre staff, young people and outcomes.

Person Specification

Please see the Team Guide on the 'work with us' page of our website for the kind of person who thrives with us; below are a few things we’re particularly looking for in this role: 

• Effective interpersonal skills and high emotional intelligence, a sense of humour and sense of fun!
• Excellent communication skills, confident face to face communication, and a great telephone manner.
• Desire to grow and learn spiritually and as a leader, including a desire to learn and understand coaching technique.
• Ambitious and self-motivated with good time management skills and the ability to prioritise workload, exercise initiative and work well under pressure.
• A-levels or equivalent are essential; degree level or equivalent qualifications desirable.

Working requirements, salary & benefits

• Starting salary £20,500 in London centres, dependent on location and experience, plus pension scheme. An additional bursary of up to £5,000 is available for UK minority ethnic candidates and those who have faced disadvantage, as we work with many young people from UK minority ethnic backgrounds and those who have faced barriers to employment. Further information is available from our People and Culture team.
• One year fixed term contract with potential for renewal and excellent progression opportunities - we aim to give all Graduate coaches the skills and training to progress to manage one of out Spear centres, within 3 years.
• Full-time Monday to Friday, 9.30am – 5.30pm
• Flexible locations - please specify your preferred Spear centre on your application
• 25 days annual leave.
• Occasional evening working required (for events such as termly Spear Celebration evenings and the annual Resurgo fundraising party).
• Excellent staff development and training opportunities, including accredited coaching and leadership training 
• There may be a requirement to become part of the partner church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential)
• We offer an Employee Assistance Programme (a confidential support service for staff)
• A DBS check will be requested in the event of a job offer

In 2017 Resurgo won the Princess Royal Training Awards which honours employers that have created outstanding training and skills development programmes. 

Nova is the support organisation for the voluntary, community and social enterprise (VCSE) sector in Wakefield District and we are currently looking to recruit a Finance & Funding Support Officer to join our small, highly motivated team.

This is an exciting new role at Nova, which will work as part of the Operations Team, providing comprehensive day to day finance and administrative support for Nova Wakefield District.

This is a great time to join the team - this is a new role that you will be encouraged and supported to develop.