Witness Service North - South Yorkshire

Department: Witness Service - National

Location: Barnsley Magistrates court

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us

The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary Candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

The Role

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s. 

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.

Who we are looking for

Do you have experience of working as or alongside volunteers?

Are you looking to develop your management skills or for a new challenge?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.

We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

This post is subject to enhanced vetting and barring check.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

We are seeking an experienced Team Leader to shape changes in how mental health provision is developed in Calderdale as part of the national Mental Health Transformation plan. This is an exciting, 2-year post in which you will be responsible for the development and operational management of a new team of Emotional Health and Well-being workers, who will be employed by Healthy Minds while being recruited from, and working in, local communities as part of a new trailblazing model. The postholder will work on behalf of the wider Calderdale system and report to the Transformation Calderdale Programme Manager. Local systems in Calderdale are committed to transforming adult and older adult mental health services by 2023/24, in line with the NHS Five Year Forward View and the NHS Long Term Plan.

Transformation in Calderdale is part of a bold ambition to develop an integrated and holistic mental health offer at a neighbourhood level, working collaboratively with our communities and stakeholders to develop local mental health hubs. In this role you will work with partners and community networks across Calderdale to grow partnership working between Healthy Minds and other VCSE organisations, NHS, Local Authority, Primary care networks and GP’s. The Team Manager will be responsible for the successful delivery of the operational aspects of the programme, recruiting and leading a team of workers centered around Primary Care Networks while being closely aligned with Healthy Minds services.

Healthy Minds (Calderdale Wellbeing) is a user-led mental health charity working across Calderdale that helps people have better emotional wellbeing by understanding their experiences and finding what works for them to have healthier, happier lives.

Could this be you?
You will:

• Have a solid track record in a supervisory / managerial role
• Have a good, pragmatic understanding of working in the voluntary / community sector
• Have experience of building links between community and statutory provision
• Have experience of innovation and the development of provision
• Be a creative and practical problem-solver who engages the team to find solutions
• Have a good understanding of mental health recovery and maintaining emotional wellbeing
• Have experience in support work, group work, community development, advice or similar roles
• Value and respect people’s personal and professional experience

If you are passionate about making a difference and interested in this exciting role then this could be the opportunity for you.

Hours: full-time (37.5 hours per week).  This is a two-year, fixed-term post.

Salary: £27,809 annual + 5% pension contribution

See compensation detail in our 'What We Offer' section below.

** Internal Job Title - Volunteer Leader (with Operative Function) **

About Us

One of the UK’s biggest charities, the Canal & River Trust looks after, and brings to life, 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions every day.

We currently have opportunities for a Volunteering Team Leader within our dynamic and enthusiastic Yorkshire & North East operations team, based at Apperley Bridge, Bradford (BD10 0PY) and covering the local canal networks. 

See our regional network via our 'apply portal'. 

Volunteer Leaders plan and deliver a wide range of volunteer activities and events, assist operational teams in their task management of volunteering activities and liaise with volunteers, volunteer groups and supervisors. They also play a key role in carrying out maintenance and repair works to the waterway infrastructure, to maximise network availability.

Volunteer leaders are also tasked with delivering day-to-day works in Operations & Environment, such as general maintenance & repair work. This will include operating Waterway Control Structures (further training will be provided) and tow path repair/cleaning. 

The post holder will be required to work an annualised hour’s system which includes working any 5 days out of 7 rota'd system including statutory holidays and weekends.

It is a busy role, and whilst much of the past year has resulted in many of our activities and plans being paused, we have a full 2021 plan to deliver for the Trust through our volunteering efforts.

About the role

As Volunteering Leader you will report directly to the Area Operations Manager, and work closely with not only volunteers, but operational team colleagues across the wider Yorkshire & North East team as you plan, assist, deliver and manage successful volunteer activities and events in 2021/2 and beyond. 

The restrictions and challenges that COVID-19 has brought within and outside of the Trust has had a significant impact on our programme of activities planned for the Region, however we now plan to pick up those activities that were paused, and deliver new programmes within our plan for 2021/2 with perhaps a new perspective on what we can deliver and how we can make it happen. 2021/2 will continue to challenge us as nationally we continue to work within ongoing restrictions, however it is important for the Trust to successfully thrive that we continue to work with our current and grow new volunteering relationships to have the positive impact we know we can.

Key accountabilities:

Leadership: 

• Management of volunteers in the delivery of works to ensure they are completed safely and to the correct quality, whilst maintaining volunteer satisfaction.
• Liaison with volunteers and volunteer groups to understand their current capabilities and aspirations, using this to plan appropriate works in conjunction with the programmes of work with the customer operations team.
• To understand the needs of the waterways, both operationally and strategically, giving a broad understanding of the types and volumes of work available, thus providing the background information needed to develop a programme of volunteer works.
• Co-ordination of staff, vehicles and equipment for the efficient delivery of volunteer works.
• Co-ordination of training for volunteers to maintain and improve skills levels necessary to carry out works on the waterway.
• Promotion of a strong safety culture to ensure all works are completed with safety as a priority thereby ensuring the wellbeing of staff, volunteers and customers.

Maintenance/Repair: 

• Working outside, carry out maintenance and repair works to the waterway infrastructure, to maximise network availability.

• Provide customer service through operation of the Trust’s assets (e.g. locks and bridges) in a safe and timely manner.

• Undertake key duties associated with the maintenance of the waterway and waterside eg towpath improvement work from repairs to litter removal.
• To protect the natural and historic environment associated with the waterways by ensuring their consideration during all works.

• Provide a first level of response for reactive works to ensure the safety of customers and the availability of the network, participating in an on-call rota as required.

Safeguarding: 

• Displaying the Trust values and behaviours at all times.
• Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.

Knowledge, Experience & Skills

It is essential that our new team members can settle in and enjoy the varied work we perform, so you really must love physical outdoor work all year around, and have a genuine appreciation for respecting the needs of nature, environment and our millions of waterway visitors.  Our waterways are not just for short visits by day users or holidaymakers, thousands of community members live on our boats all year and you will be playing a role in caring for their home, their space.

It is also essential that you are comfortable dealing with the public, and can respond to the unexpected with thought, care, respect and a positive practical approach.

You might have practical skills and many years of working experience to offer, or you may just be starting out in your career and looking for a role which calls on your practical nature.  You don't need to be an expert in any field, but you will be able to demonstrate that you hold the values and behaviours that ensure our customers and visitors know we care.

Technical:

• NVQ Level 3 or BTEC Level 3 in an appropriate subject or equivalent previous experience, desirable. 
• Basic literacy and numeracy skills (Maths and English GCSE or equivalent).
• Proven experience of working with and leading volunteers.
• Proven experience of delivering works to time, specification and budget.
• Some experience in customer service.
• Some experience of manual/construction/outdoor work. Experience using of plant/tools and equipment would be beneficial. Stone masonry experience would be advantegous. 
• Countryside practice and vegetation skills may be an advantage.
• Some experience of working with plant and or equipment, desirable. 
• Basic IT skills - comfortable with modern handheld mobile devices for making calls, inputting information, and use of mobile applications etc.
• Valid UK driving licence. 

General: 

• Good communicator and have excellent customer service awareness.
• You will demonstrate great care in the quality and standard of your work. 
• You will be a good communicator and have excellent customer service awareness - you will be the face of the Canal & River Trust on our waterways and will handle all communication with respect. 
• Experience working in a relevant environment - paid work or as a volunteer (outdoors related, environmental related, customer service etc).
• Can work alone on occasions, however thrives as part of a team to deliver a common goal.

It is important that you really love to work with others and get things done through others to succeed in this role.  Building and maintaining strong professional relationships is also important and an ability to adapt to diverse approaches and needs of those we work - colleagues and volunteers alike. 

Applications 

We are currently conducting our interview processes virtually as we continue to respect and follow necessary social distancing guidance to protect our team and our candidates. You may be invited to a face to face further stage interview which will always be conducted following strict social distancing guidelines. 

To Apply:click on the "Apply for this job" button and follow the process - complete the application form & upload current CV.

What We Offer

In addition to your salary of £22,759, we offer access to a generous contributory DC Pension Plan, and excellent annual holiday entitlement. More information on our benefits can be found via out 'apply portal'. 

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. Many of our vacancies can be considered for people who wish to work flexibly, job share or part time. 

Find out more about the work we do and opportunities we have on our website. 

We are excited to be recruiting a Programme Officer to join The Scholars Programme. In our ‘Join The Club’ strategy we have set out our ambition for university access, focusing on the two goals: working with more pupils than ever before and extending our support across the student journey; this will only be successfully delivered by working together with our key stakeholders. The Programme Officer role is essential to delivery of high-quality school placements working collaboratively with our PhD Tutors and school partners. The role will be key to continuing to deliver The Scholars Programme to more pupils in our next strategy.

This role will manage a cluster of placements, working with teachers and university widening participation staff to arrange programme logistics, and managing a team of PhD tutors to design and deliver their courses in schools. To manage their placements, Programme Officers will deliver aspects of our provision directly (e.g. PhD tutor training, university trips) and will support PhD tutors to deliver others (e.g. course design, tutorials). They will build and maintain excellent relationships with teachers and tutors and will oversee the sign-up process for schools they work with to run future Scholars Programme placements. They will coordinate all programme activities with schools including overseeing data collection to help track pupil outcomes and progress. This role will involve a mix of weeks that are mainly desk based and weeks that involve travel across the UK. The role requires a driven and dynamic team player, with successful experience of school teaching, academia or programme management. They will be positive and pro-active, with a commitment to delivering excellent standards. They will champion the charity’s values and embody them in interactions with colleagues and partners. They will be comfortable building relationships with a wide range of stakeholders and managing logistics through our online CRM system.
This is a great opportunity to join the The Brilliant Club team, as we become the UK’s largest university access movement. We are looking forward to meeting great candidates who are excited to join us as we help more young people progress to university and thrive when they get there. We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity.

Role Specific Knowledge and Skills

• Essential – Knowledge of educational interventions, including impact management 
• Essential – Knowledge of the school and university sectors, including the university access agenda
• Desirable – Teaching skills, including delivering training to adults
• Desirable – Stakeholder management skills that include selling programmes to school leaders

Role specific Experience and Qualifications

• Essential – Qualified teacher (QTS or above) or academic research experience (PhD or above) or substantial experience of delivering a university access programme
• Desirable – Experience of managing education programmes, including design or delivery
• Desirable – Demonstrable experience in university access 

Person Specification 

Time and Resource Management

• Excellent organisational skills, with an ability to prioritise and manage time effectively
• Ability to be flexible and adapt to changing priorities 
• Ability to identify opportunities to save time/resource
• Manages projects, with appropriate levels of time and resource input

External Stakeholder Knowledge and Management

• Confidence handling enquiries from external stakeholders and adapting approach to meet different needs
• Actively shares useful information about stakeholders with internal colleagues at all levels 

Communication

• Excellent written and verbal communication
• Confidence presenting and delivering teaching to a range of audiences including school-aged children and adults

Initiative and Problem Solving

• Proactivity in seeking to enhance processes and identifying emerging risks
• Ability to spot inefficiencies in systems and suggest or implement improvements
• Responds quickly to solve problems, seeking input from relevant internal stakeholders

Developing Self and Others

• Self-reflective and committed to own professional development

Housing Management Assistant

30 hours per week – Part Time

£19,760 per annum (pro rata)

Permanent

Harrogate

Ref: INSMG670093

We are looking for a conscientious, flexible and dedicated individual, who is passionate about enabling some of the most vulnerable in our society to live in quality housing, to join our team as a Housing Management Assistant.

This role will work within our Young People’s Pathway (YPP) and is crucial in helping us provide quality, safe and comfortable housing for our clients.

The YPP provides a multi-agency service across the County, to young people aged 16-25 years who are homeless or at risk of homelessness, through supported housing in hostel and community accommodation.

To be successful in this role you will need to be willing to carry out all accepts of property management, including cleaning, carrying out health and safety checks, and arranging repairs.

This is a fantastic opportunity for someone looking to gain the skills and experience required to develop their career in the sector.

As the role requires some travel across Harrogate, Craven & Selby you will need access to a car and hold a full current UK driving license.

For an informal chat about the role, please contact Paul Matless

Foundation’s core values are: People, Passion, Collaboration and Integrity.

Closing Date 23:59 Sunday 14th November 2021

Interviews to be held on 2nd December 2021

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you.

Care & Repair Leeds is the award-winning Home Improvement Agency for the city, highly regarded for providing a range of services for older people, disabled people and people living with long term health conditions since 1987 to help them to remain living independently in their own homes. 

Our Home Plus (Leeds) service, helping to prevent falls and cold related health conditions, has a vacancy for an Outreach Worker to engage with BAME communities and those living in the most deprived areas of Leeds, to promote awareness of the service, and remove barriers to accessing Home Plus and other health and wellbeing services.  As a member of the Home Plus team, you will build relationships with a range of people and organisations, with the aim of increasing referrals to the Home Plus service.  Alternative methods to deliver outreach activities and promote the service are being used during the Covid pandemic, including on-line virtual platforms such as Zoom and Microsoft Teams.

We are looking for a highly motivated individual who has experience of outreach work within deprived and BAME communities, the ability to build positive relationships and be a positive advocate for our Home Plus service. 

If you are a proactive individual, have excellent interpersonal and communication skills, a flexible approach, and are passionate about tackling inequality and putting people at the heart of service delivery to improve health and wellbeing, we would like to hear from you

Job Purpose:

To work as part of the team delivering the Leeds City Council and Leeds CCG commissioned Home Plus Leeds service, connecting with BAME communities and those in the most deprived areas of Leeds to educate and raise awareness about the service to improve equality of access, and facilitate increased referral rates, contributing to the vision within the Leeds Health & Wellbeing Strategy 2016-2021 that people who are the poorest improve their health the fastest.

Main Duties and Responsibilities

1. To engage with communities, and those who interact with them, to raise awareness and facilitate referrals to Leeds Home Plus service and other community-based services to improve health and wellbeing.
2. To contribute to an improvement in the proportion of BAME communities and people living in the most deprived areas accessing the Home Plus service.
3. To use the Index of Multiple Deprivation (IMD) to target communities to improve access to Care & Repair services and other third sector and statutory providers.
4. To attend the Local Care Partnerships with particular focus in the most deprived areas, to build relationships and integrate the Home Plus service into the collaborative solutions to deliver local care for local people.
5. To be pro-active in developing positive relationships with a range of people and organisations, including but not exclusively, Linking Leeds (social prescribing), Neighbourhood Networks, Faith groups and community leaders, children’s centres, homecare providers, GP surgeries and BAME community groups.
6. To be involved in projects that improve access to the Home Plus service for individuals, families and carers, such as the Leeds Oak Alliance pilot Hub based in Leeds Teaching Hospitals Trust.
7. To attend external meetings relevant to the role.
8. To publicise and promote the Home Plus service through flyers, social media, delivering presentations and networking with residents, local groups, community leaders and organisations.
9. To keep accurate records and monitoring information, producing written reports as required.
10. To support the Home Plus contract performance management, providing the Service Delivery Manager with information on activities and outcomes.

Policies and Procedures

1. Adhere to the requirements of the General Data Protection Regulations (GDPR) in respect of client confidentiality and disclosure of data, following information governance policies and procedures at all times.
2. Adhere to lone working procedures, recording location and timing of outreach work, and carrying out appropriate risk assessments.
3. Uphold and promote Care & Repairs’ Equal Opportunities Policy and ensure effective implementation in all aspects of service delivery and employment.
4. Adhere to all policies and procedures set out in Care & Repair Leeds Employee Handbook.

General

1. Demonstrate a personal commitment to the vision and values of the organisation, and actively promote a positive and respectful culture based on the values.
2. Demonstrate a positive and proactive attitude.
3. Identify own training and development needs in conjunction with the Service Delivery Manager.
4. Constructively take part in meetings, supervision, appraisal and other events designed to improve communication and assist with your development and that of the post.
5. Take reasonable care of your own health, safety and welfare, and that of other people who may be affected by your actions or omissions, complying with Care & Repairs’ health and safety policy and procedures.
6. Undertake any other reasonable duties as required to enable the smooth running of the organisation.

Person Specification

ESSENTIAL

Training / Experience & Qualifications

• Good general level of education or equivalent work-based experience
• Previous experience of working in community outreach and engagement with a diverse range of people within disadvantaged communities
• Experience of lone working and personal safety

ESSENTIAL

Skills/ knowledge abilities

• Commitment to tackling inequality, and putting people at the heart of service delivery, particularly in relation to health and wellbeing
• Non-judgemental and a sympathetic attitude to people living in disadvantaged communities.
• Ability to communicate sensitively and effectively with people from a wide range of backgrounds and cultures, demonstrating a positive customer focus
• Excellent interpersonal skills, communicating clearly and concisely, with the ability to build rapport and listen carefully to people’s perspectives and needs
• Ability to engage with local people via outreach activities such as attending local events and delivering presentations, including to professionals, peers and members of the public.
• Ability to carry out outreach activities via virtual platforms such as Zoom and Microsoft Teams.
• Ability to manage own time, work independently using own initiative, be flexible and work to deadlines
• A good standard of accuracy and attention to detail
• Proficient with Microsoft Office programmes, including Word, Excel, and Customer Relationship Management (CRM) databases
• Ability to be a highly organised, reliable and self-motivated person who can efficiently and effectively manage a wide variety of tasks and objectives, and work well as part of a team or alone
• Willing and able to work in different environments, including being office based and spending a large amount of time on the ground within communities
• Ability to use and interpret data to target communities
• Willingness to undertake personal and professional development and training
• Knowledge and understanding of the requirements under the General Data Protection Regulations in handling confidential information
• Ability to recognise risk and safeguarding issues and follow relevant policies
• Committed to working in ways which challenge discrimination
• Able to travel independently within the locality

DESIRABLE

• Contacts in the health, statutory and third sector would be useful

• Proficiency in a community language
• Knowledge of the areas of deprivation within Leeds
• Knowledge of Local Care Partnerships
• Experience of monitoring and evaluating work
• Possession of a full driving licence and use of a vehicle

WORKING CONDITIONS

Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the Equality Act 2010 in relation to Disability Provisions.  Good mobility will be required.

This post is subject to an Enhanced DBS check

Service Manager

£33,782 - £36,922

40 hours per week

Permanent

Harrogate

Ref: INSHE672708

We are looking for an individual who is passionate about delivering high quality domestic abuse services to join us as Service Manager.

Our +Choice’s service works with perpetrators of domestic abuse through an evidence-based programme, designed to address abusive behaviour. We are the only service of its kind in North Yorkshire, and you could have a significant operational role in ensuring it’s success.

Our North Yorkshire Child Therapeutic Service, is designed to help children and young people, aged 4-17yrs address issues that arise from experiencing or witnessing domestic abuse, supporting recovery, and building resilience.

To be successful in this role you will be passionate about the aims of the services and have experience of leading and managing teams.  

The successful applicant can be office based in Harrogate, Scarborough, Richmond or York. The services are delivered County wide and will require travel therefore you must have access to a car for work purposes and hold a full current UK driving licence. Hybrid working arrangements are on offer, meaning a mix of office and home working will be considered for the successful applicant.

The role is subject to Enhanced DBS and Police Vetting.

Foundation’s core values are: People, Passion, Collaboration and Integrity.

Closing Date 23:59 Sunday 7th November 2021

Interviews to be held on 1st December 2021

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything, we can do to make sure the assessment process works for you.

Housing Support Assistant (Hostel)

1 x 20 hrs / 2 x 28 hrs / 1 x 24 hrs

£19760 per annum (pro rata)

Permanent

Harrogate & District

Ref: INSYL665605

£19,760 per year (pro rata) - based on the number of hours worked

Would you like to use your skills and passion to help people who have experienced the criminal justice system to forge a positive independent and successful future?

We are looking for an individual who is passionate about supporting young people to join us as a Housing Support Assistant.  

This is a fantastic opportunity for someone looking to gain the skills and experience required to develop their career in the sector.

This role will work within our Young People’s Pathway (YPP) and is crucial in supporting the young people who live with us to gain independent living skills, confront and overcome issues and challenges that act as a barrier to this and them thriving.  

The YPP provides a multi-agency service across the County, to young people aged 16-25 years who are homeless or at risk of homelessness, through supported housing in hostel and community accommodation.

Housing Support Assistants work with a team of Housing Support Workers, complementing their work with clients, by building relationships with clients to help them achieve their goals and develop their understanding of how to manage a tenancy.

This role may involve working a shift pattern which will be confirmed based on the needs of the business.

Foundation’s core values are: People, Passion, Collaboration and Integrity.

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you.

You’ve got experience of working in a regulated activity setting and are now looking for that next step up where you can use your enthusiasm and great ideas to lead a team to deliver an excellent service. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Registered Manager.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for a Registered Manager to join our Trinity Street registered service in Batley Carr. Trinity Street is a nine bed service that supports people on their pathway to mental health recovery and rehabilitation. As well as being responsible for the operational management of the service, including service delivery within policies, procedures and quality standards, you’ll make sure we comply with relevant legislation. You’ll also manage team leaders and/or recovery workers and help the area manager to prepare and deliver business plans and budgets. Preparing the service for inspection visits to achieve an ‘Outstanding’ rating, managing contracts and risk, monitoring compliance and reviewing the services we deliver and implementing changes to improve them – you’ll do all of this, and more.

To succeed, you’ll need experience of contract management, plus the competency it takes to manage regulated activity and attain relevant qualifications as well as meet the standards required by CQC. A proven ability to develop business plans and manage budgets is important too, as is an up-to-date understanding of the recovery model and the ability to ensure the safe management and administration of medication. Outcome focused, with a collaborative and flexible approach, you're great at motivating and inspiring others, adept at managing conflicting priorities, negotiate with tact and diplomacy and have good investigation skills.

This is a permanent position requiring the post-holder to work 37.5 hours per week.

The salary for this post is £30,178.00 per annum.

For applicants who will work in or be expected to visit a CQC registered care home, you should be able to demonstrate that you are fully vaccinated against coronavirus (covid-19) or hold medical exemption.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

This is a rolling recruitment process shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Casual Recovery Worker on an 'as and when' basis.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, our Trinity Street Care Home in Batley Carr is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

The hourly rate for this post is £9.00.

For applicants who will work in or be expected to visit a CQC registered care home, you should be able to demonstrate that you are fully vaccinated against coronavirus (covid-19) or hold medical exemption.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

This is a rolling recruitment process, candidates will be interviewed as and when they are shortlisted. 

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Waking Night Recovery Worker.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, our Trinity Street Care Home in Batley Carr is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

This post requires the post-holder to work waking night shifts.

The salary for this post is £17,549.00 per annum.

This is a permanent position requiring the post-holder to work 37.5 hours a week.

To be considered for this role, please provide a CV and supporting statement that clearly outlines your experience and skills and how you meet the person specification. Only applications that include a supporting statement will be considered for this role.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

This is a rolling recruitment process. Shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits?

Deputy Manager - Young People

Deputy Manager, Young People
Fixby, Huddersfield
£24,842.54 - £28,770.62 (Depending on experience)
£1000 welcome bonus

Our client provides residential services for young people aged 16-25 years old. The young people they care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Their aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Their homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy coming to work. Your role will involve working alongside and being supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists. You will support the Registered Manager, helping plan rotas for the staff, conducting monthly supervisions, and assisting the team with their learning and development ensuring all the relevant training and inductions are completed.

You will work with our young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

You will work shifts over a 37.5 hour working week. The shift patterns are variable depending on the needs of the service with 2 days per week office based to support the management of the home. Care hour shifts consists of Earlie’s, Late’s and occasional sleep ins & nights when required with rota planning in advance, so flexibility is required.

The job is highly rewarding and excellent opportunity for an experienced Senior Support Worker to develop their career or an existing Deputy manager who wishes to develop their skills further in mental health.

Company Benefits

• A £1000 welcome bonus to all new starters
• A £100 bonus after completing 6-month probation
• Refer a Friend Scheme (Up to £1000 per referral)
• 30 days holiday (Rising to 35 days with service including bank holidays)
• Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
• Paid Training & Induction
• Enhanced company pension
• Life Assurance (2 x annual salary)
• Free parking available and good direct transport links
• Enhanced maternity/paternity leave
• Paid Enhanced DBS check
• Cycle to work scheme
• Employee Assistance Programme/24-hour Counselling Service
• Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential requirements of a Deputy Manager

• Full UK Driving Licence & access to a vehicle for work purposes
• Previous experience working with young people with mental health needs
• A minimum of 12 months supervisory experience
• An understanding of CQC and/or Ofsted requirements
• Hold a Level 3 in Health and Social care or equivalent
• Flexibility to work a 7-day rota, completing early and late shift patterns alongside occasional sleep ins for which an additional payment is made.
• A compassionate personality, remaining calm, resilient, and understanding of the issues & challenges our young people face.

Fancy the challenge? Apply with them today!
Want to see what some of their young people and staff think? Please visit their website.

Additional Information

• You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
• Please note that they do not accept CV’s and the application must be completed in full.
• Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
• They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
• They reserve the right to close the advert early, should they appoint a suitable candidate.

An opportunity has arisen for an Employer Engagement Adviser, within our client’s Team. In this role you will be responsible for developing a network of employers and sourcing work experience and progression opportunities for young people preparing for work.

Employer Engagement Advisor Responsibilities:

- Build good relationships with 15 to 24 years old NEET young people who have joined the programme to increase their skills and build confidence
- Understand their career aspirations and engage with employers who can offer them world of work experiences in their field of interest.
- Build a robust network of employers who will offer work experience, site visits, employer talks and enterprise competitions.
- Arrange work placements for young people.
- Identify progression opportunities in the local area to support participants to move into Apprenticeships, Traineeships, Education and Employment.

Employer Engagement Advisor Requirements:

Essential

- Evidence of continuing professional development
- Evidence of training in Safeguarding, Equality and Diversity
- Knowledge of the needs of employers and how to promote the benefits of working with young people
- Local business economy and labour market trends
- Post 16 opportunities for young people
- Able to travel to and work throughout the Humber
- Full clean driving licence with business use insurance
- Subject to DBS Check
- An acceptance and commitment to the principles of the Company’s Equal Opportunities policies and practices
- An understanding and acceptance of the importance of diversity in the workplace

Desirable

- Experience of networking and engaging with employers of all sizes and sectors to secure a commitment to deliver a service
- Experience of working to and successfully achieving set targets
- Experience of carrying out employer health and safety check
- Previously worked with young people to support their progression in to education or employment
- NVQ Level 2 English and Maths
- Level 2 Health & Safety Qualification (or willingness to obtain)

To apply, please complete the application form. Applications will only be considered from candidates who complete the required application, not through any other channels (e.g social media).

All positions are subject to the Rehabilitation of Offenders Act (Exemptions Order) 1975 and as such it will be necessary for a submission for an Enhanced Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions, cautions, warnings and reprimands.

Our client’s organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.

They are an equal opportunities employer and wish to encourage the recruitment of staff from under-represented groups to apply for the advertised positions. They will seek to recruit the best candidate for the job based on merit. The recruitment and selection process will ensure the identification of the person best suited to the job.

About our client:

Our client is committed to helping individuals, organisations and communities succeed through learning and work. They have a strong track record of successfully delivering government funded initiatives and contracts including ESF contracts and Study Programmes. They are also a provider of advice and support services to young people and adults in the Yorkshire and Humber area.

Location: Leeds, West Yorkshire
Contract Type: Permanent
Hours: Part Time, 18.5 per week
Salary: £12,978.50 per annum (£25,957 FTE) plus competitive benefits

You may have experience of the following: Employment Advisor, Placement Officer, Recruitment, Employability Adviser, Work Placements, Recruitment, Employer Engagement, Education, Tutor, Training Services, Charity, L&D, Learning & Development, Project Manager, Project Management, etc.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, our Trinity Street Care Home in Batley Carr is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties. You will be required to work shifts of earlies and lates – early shift is 8am-3.30pm and late shift is 2.30pm-10pm.

The salary for this post is £17,549 per annum

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

This is a rolling recruitment process. Shortlisted candidates will be interviewed as and when then they apply.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.