Team leader jobs

Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society.

Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Within our Debt Advice team, we help support a wide range of people to find a solution to their debt circumstances.

An opportunity to help people with their debt and money concerns, by launching your career into the third sector and joining our friendly advice team, where you will work in a fast paced, target driven environment, helping people across the country.

Purpose of the job:

As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.

You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but  full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.

Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

Opportunity to pioneer work with children of all ages within the local community at an exciting Community Hub. The Rising Generation Pastor will oversee a team of children's and youth workers, supporting them in offering a wide range of groups and events. 

Overall responsibilities include:

- Overseeing all areas of ministry to the rising generation (0 - 18 year olds) within the church and the local community, including holding the overall vision.

- Line managing the youth team including the Assistant Youth Pastor, PAIS Apprentice team leader and Trainee Kids and Families Pastor.

- Engaging with local schools and building on existing relationships.

- Overseeing the rising generation budget and engaging with the fundraising team to seek funding opportunities.

General Duties:

- To find and initiate innovative ways of engaging with children, young people and their families both within the local community and those already engaged with church.

- To work with the Rector, the PCC and rising generation team in growing the St Peter's vision and strategy for reaching the rising generation in our local community and helping them grow as followers of Jesus.

- To oversee the running of a range of different activities and projects for children and young people in the St Peter's Community and Youth Hub.

- Work alongside mission partners such as PAIS and Scripture Union.

- To visit local schools regularly and lead acts of worship within them.

- To lead lunchtime and/or after school activities in schools, including expanding use of our Youth Alpha material.

- To assist in providing chaplaincy as requested within the local schools and to seek opportunities to grow mission.

Safeguarding

- To oversee the Children's and Youth Ministry in a way that follows National Safeguarding Guidelines.

- To respond effectively and appropriately to any safeguarding concerns as they arise, following the safeguarding protocol.

- To build and maintain consistent appropriate relationships with children and young people in person (employed staff or volunteer team members must not engage in exclusive or romantic relationships with young people under the age of 18 or vulnerable adults as this against the law and could result in prosecution).

Person specification:

- Leadership qualities with the ability to manage a team and work with volunteer leaders.

- Clear and effective communicator with people of varying ages and in particular children, young people and parents.

- Ability to work missionally within the local community.

- Ability to come up with creative ideas for engaging with children and young people.

- Developed organisational skills.

- The ability to work using own initiative when required, as well as to work with a team.

- Good pastoral skills with the ability to relate easily and sensitively to a wide range of different people.

- Ability to show resilience and robustness when dealing with challenges and maintain a positive attitude to problem solving.

- Ability to troubleshoot in high pressure situations.

- Computer literate and able to enage with new technologies.

- Abiltiy to work in sympathy with the aims and ethos of the Church of England.

Personal attributes:

- A vibrant faith and love of Jesus which they are excited about sharing

- Reliability

- Flexibility

- Willingness to recieve feedback and seek to learn from it

- Honesty and integrity

- Ability to deal sensitively with confidential information

We believe that prayer and discernment are fundamental to St Peter's achieving it's mission of restoring relationships and transforming lives.  As a staff member you are expected to:

- Attend meetings involving prayer and worship.

- Be committed to St Peter's Mission, values and beliefs.

- Maintain your own spiritual development, discover your gifts/callings and grow in discipleship.

- Live out Christian values as you represent St Peter's externally.

As a church we are committed to the appropriate development of every team member.  Funding will be provided for training and development.

This role carries a Genuine Occupational Requirement (GOR) that the successful applicant is a committed Christian and part of the church family.

About the role:

Are you passionate about making a meaningful difference in people’s lives while working in a way that fits around yours? Whether you're seeking flexible hours during the day, evening, night or weekends - or are interested in short-term placements as they arise - SHP offers a dynamic opportunity to join our Locum Bank team and support our vital services across London.

As a Locum Bank Worker, you’ll step into roles that directly impact individuals facing complex challenges, including those in supported accommodation, floating support, refugee resettlement, mental health services, women’s specialist provision and pathways for people with experience of the criminal justice system. Your work will be hands-on and people-focused, helping clients move towards greater independence, stability and opportunity. From supporting someone in a refuge or resettlement service to working one to one in the community, no two days will be the same - and every shift will offer the chance to contribute to life-changing outcomes.

Joining SHP in this capacity means more than just flexible work, it’s a gateway to a career full of potential. You’ll receive essential induction and core training, and you’ll work alongside experienced colleagues who are passionate about what they do. With services located across a wide range of London boroughs, you’ll have the freedom to choose where and when you work, while developing experience across diverse client groups. This role is an opportunity to grow professionally, build skills in a range of specialisms, and be part of a forward-thinking organisation that values your contribution and supports your journey every step of the way.

Early shifts: 8am - 3:30pm/4pm and /or Late shifts: 3:30pm - 10:30pm and /or Night shifts 9.30pm/10:00pm- 7.30/8am- available.

Pay range: £13.85 - £14.85 per hour for frontline roles, £15.95 per hour for senior roles and up to £20.15 for management roles. All Locum shifts are paid at base £13.85 per hour rate unless a higher rate with additional case working responsibilities is agreed with project manager.

About you:

• An understanding of working with vulnerable people and the ability to assist them with a range of practical and social tasks.
• Ability to deliver a quality customer focused service and adapt your approach to the needs of clients and the service.
• Sound I.T and numerical skills 
• A flexible, resilient and thoughtful approach to your work - being able to respond positively to challenges, be reflective, self-motivating and creative.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

This is an opportunity that you can develop in a way that fits for you: either use your skills to work flexible additional hours outside of other personal or work commitments, find a suitable short term placement or work more regular hours as a way into a permanent role. Either way, the minimum we expect is reliability in working when you agree to and to work in line with our values and strengths and recovery framework.

Join us in creating a brighter, more hopeful future for individuals in need. 

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

Important info:

Closing date: Sunday 10th August at Midnight

Interview date: Week commencing 25th August via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

Main Purpose

This is a key role in Learning and Work Institute, leading our team and work in Wales and part of L&W's Senior Management Team. It aims to further increase our impact on learning, skills and employment in Wales, including by: growing and diversifying our income; increasing our profile; managing our strategic partnerships and exercising influence at the higher levels in Wales; and ensuring we deliver high quality policy, research and events that makes a difference to policy and practice. The role is also a member of L&W's Senior Management Team, working across the organisation, ensuring we work in a joined up way, that L&W is an engaging and supportive place to work, and leading on specific organisational initiatives.

Duties and Responsibilities

Income generation and diversification. Identify and secure new sources of income including the production of high quality, successful funding applications, working with colleagues across the organisation where appropriate.

Strategy and financial planning. Lead development and implementation of L&W's strategic plan in Wales, including working with our Wales Strategy Group and maximizing opportunities for impact, and ensuring the financial sustainability of L&W’s work in Wales.

Stakeholder engagement. Build effective and productive relationships across the public, private and third sectors in Wales, including with ministers, special advisers and senior officials in the Welsh Government, and other key influencers, to maximise our impact

Leadership and management. Be an active member of SMT and organisational leader, promoting joined-up working and L&W as a great place to work. Lead our Wales team, ensuring they have opportunities to further develop. Act at all times in an inclusive, collaborative, open way that lives our values.

Project management. Ensuring our portfolio of work in Wales is delivered on time, on budget, and to a high quality, and making the links between projects so they have maximum impact.

Strategic communications. Proactively promote L&W’s external profile and key messages through PR, marketing and media activity. Ensure L&W adheres at all times to Welsh language standards.

Undertake any other reasonable duties as required by the CEO, including travel to other L&W offices.

Person Specification

Essential

• Excellent interpersonal skills with the ability to engage a range of audiences. You will be confident on national platforms dealing with the media; writing for a range of different platforms and social media.
• Leadership skills that include developing and motivating staff and teams, and ability to work collaboratively as part of the Senior Management Team
• Ability to build and enhance networks, alliances and relationships at the highest level across stakeholders in Wales including politicians and policymakers
• Well developed knowledge of the political and policy environment in Wales in the areas of learning, skills and employment
• Ability to develop new business and income streams for L&W including responding to tenders and generating proactive funding from trusts and foundations
• Excellent written and oral communication skills to influence and persuade, a confident presenter with the ability to relate to a wide range of audiences
• Ability to effectively manage a portfolio of research and policy projects and events, delivered on time and on budget to a high quality

Desirable 

• Understanding the fields of learning, skills and employment policy and practice across the UK and network of contacts in Wales and the UK
• Knowledge or experience of governance requirements, such as working with Boards, in the third sector
• An innovative and creative thinker with a record of transforming ideas into practice and ability to understand and analyse a range of research and policy
• Ability to communicate through Welsh, and the confidence to do so

Learning and Work Institute works across the UK, and staff are expected to work across the organisation. Our work in Wales is led by a Cardiff-based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.

Benefits Package

Salary of £64,450-£77,880 depending on experience and location

- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.

- Generous company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme

- Employee Assistance & Wellbeing Programme

- Gold award in Investors in People

Role purpose

Compass is a service designed to support adults (18 years and over) in H&F and Hounslow. The service provides support with welfare benefits, debt, housing and well-being/peer support groups/workshops.

The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to H&F and Hounslow residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the service manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.

The successful candidate will be required to work alongside the Advice Team Leader and volunteers supporting on the project.  

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Place of work

The Advice Worker will be required to work both from home and the H&F and Hounslow office when necessary, alongside work in the community.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager.
• Deliver monthly wellbeing peer support groups/workshops.
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Provide general money and debt management advice
• Provide information on employment opportunities and training support for clients.
• Signpost to other relevant services in the boroughs, or further afield.
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of Information & Advice more generally.
• Provide updates and feedback to the broader Advice team
• Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date.
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure.
• Record the results of outcome assessments and satisfaction surveys on the Views database.
• Work in line with triage procedures and use the referral process when referring cases to external organisations.
• Meet regularly with the service manager to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
• Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines

·       ...Undertake additional duties that may reasonably be required to fulfil the objectives of the post

Training

Training will be provided and, as part of the Hammersmith, Fulham, Ealing, and Hounslow Mind induction the following training will be compulsory:

•  Safeguarding of vulnerable adults
•  Mental Health Awareness
•  Equality and Diversity
•  Health and safety

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
  
  

Skills and Abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care.
• Facilitate and deliver peer support groups for longer term improved wellbeing.
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports).
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Knowledge of best practice for lone working, data protection and safeguarding adults
• Willingness to undertake training related to housing and welfare benefit
• A team player
• Ability to work on your own initiative
• Ability to develop and maintain positive working relationships with service users
• Strong organisation and administrative skills
• The drive to motivate self and others to achieve positive outcomes
• Flexibility in overall approach to work
• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
• Strong sense of self, and ability to set and maintain boundaries
• Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
• Ability to plan and prioritise your own workload. 

Desirable

Lived experience of mental health problems, and of using mental health services

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
 

Ideal start date: ASAP, as agreed with candidate 

Purpose of the Role:

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.

In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.  
 
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.    

Key Responsibility Areas    

• Product ownership and project management 
• Product and service development 
• Quality standards
• Customer service and value proposition 
• Stakeholder management
• Systems and processes  
• Team development and collaboration 
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description.

Person Specification (Knowledge, skills and experience required)

Project management and product development

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery

Stakeholder engagement 

• Strong interpersonal and communication skills, with experience building and managing relationships 

Policy and data skills 

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development 
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

Commercial and customer service 

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail 
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

IT skills 

• Experience using Microsoft Office 
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce 
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

As a part time Community Engagement Co-ordinator at Wimbledon Guild you will work across Merton to support older people to access our exercise and social activities.

You will be an important member of our team, helping us deliver our organisational aims of preventing loneliness and isolation and helping older people stay active and healthy.

You will be the lead driver for our team, driving our accessible vehicle to transport disabled people to various classes and groups.

You will also be responsible for helping to co-ordinate the wide range of activities we provide every week, working with colleagues and volunteers to make sure everything runs smoothly.

You will work in partnership with community organisations including statutory services, libraries and councillors, as well as our volunteers, class leaders and other voluntary organisations working with older or disabled people.

You will be a team player comfortable in a wide range of social situations and excited to take on a role within our dynamic and creative team, and looking to make the role your own.

You will have great communication skills and the ability to work with multiple stakeholders and with individuals from a diverse range of backgrounds.

As our lead driver you will need to have a full clean driving licence and be aged over 25 due to our insurance requirements.

This is a part time role, for 19 hours per week which we would like you to work over 3 or 4 days including a full day on Tuesdays.

You will have experience of working with older people, but you might have a varied background, you might be someone looking to change career to the voluntary sector or starting out in a career with older people or activity management, you might bring experience of different groups in our community, or you might be nearing retirement and/or have family/caring responsibilities.

Executive Director, DIVA Charitable Trust

About DIVA 

DIVA Charitable Trust is committed to elevating, celebrating, and supporting LGBTQIA+ women and non-binary people everywhere. Our goal is to be a stage for talent, a mirror that reflects our community in all its diversity, and a megaphone, amplifying our movement in its work to create a fairer, more just world for all LGBTQIA+ people. Through this work, we believe we can contribute to shaping a world that is better for everyone.

Following an exciting year in which we registered as a charity after more than 30 years serving our community, we are looking to appoint an Executive Director who can work with our talented team of staff and trustees to grow and nurture DIVA at a critical time for LGBTQIA+ women and non binary people.​​

Job description

The Executive Director is an externally facing role, responsible for growing DIVA’s income, partnerships, and impact. This is an exciting opportunity for an experienced and dynamic leader to build on our iconic brand and deliver for LGBTQIA+ women and non binary people in the UK and globally.

A key aspect of the role will be to continue growing DIVA’s network of partners, corporate sponsors, and donors. The ED will work with the Board of Trustees to drive the future strategy and lead a small editorial and design team.

Core Responsibilities

·Act as the public face of DIVA, and support the wider team (including Board, Patrons, and colleagues) to represent DIVA to key audiences.

·Work with the Board to set and deliver the strategy for DIVA Charitable Trust and be accountable for ensuring its implementation and the appropriate governance of the charity.

·Lead on fundraising for DIVA Charitable Trust, growing our sponsorship and partnership income and establishing new charitable donation and grant-based funding streams.

·Oversee the planning and delivery of Lesbian Visibility Week, continuing to grow its global reach, and work with the team to develop new flagship projects.

·Oversee the delivery of an engaging, high quality and creative magazine in both print and digital formats, and develop a marketing strategy to increase magazine sales

·Manage the DIVA team and oversee operations at DIVA Charitable Trust, including leading on the financial strategy and business plan.

Person Specification / Attributes

The successful candidate will be a talented leader with a strong track record in fundraising and partnership development and experience of building high performing teams.

Essential skills and experience

·Demonstrable track record of raising significant income from a variety of sources

·Excellent stakeholder management and communication skills

·Demonstrable track record of providing motivational and influential leadership and in representing a high-profile organisation and issues

·Good understanding of financial accounting and budgeting in the charity sector

·Strategic and innovative thinking

Desirable but not essential

·Experience of working in or with the LGBTQIA+ movement

·Experience of working in media or communications 

Be part of a movement to ensure no one faces pulmonary fibrosis alone.

Action for Pulmonary Fibrosis (APF) is the leading UK charity supporting people affected by pulmonary fibrosis – a serious, life-limiting lung condition. We’re growing fast, guided by an ambitious five-year strategy and a clear vision: a future where everyone with PF has access to the care, support and hope they deserve.

We’re now seeking a Director of Support and Services to join our Senior Leadership Team and lead all our beneficiary-facing activity. This pivotal role will shape and oversee the development and delivery of APF’s national services – including our information resources, support line, education programme, volunteer network, and engagement with over 80 local support groups. You’ll also establish a new Clinical Delivery and Health Partnerships function to improve integration with NHS care and champion equitable support across the UK.

You’ll bring strong leadership, deep experience in health or social care, and a clear commitment to quality, safeguarding, and lived experience. You’ll be an inclusive, values-driven leader who can build partnerships, lead strategic change, and deliver measurable impact.

If you’re passionate about helping people with serious illness live well for longer – and want to be part of a dynamic charity making change happen – we’d love to hear from you.

Closing date: 25 August 2025
First interviews (virtual): 5 September 2025
Second interviews (in person): 12 September 2025 (Peterborough)

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in Bedfordshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

The role may involve advocating for our autistic clients and those with learning disabilities to undergo care and treatment reviews. Therefore, if you have personal lived experience in this regard—whether through your own journey or supporting a family member—it would be advantageous.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Bedfordshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to reliable transport five days a week and a reliable home internet connection are essential.

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits  

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

· 5% employer pension & minimum 3% employee contribution

· Salary sacrifices pension scheme

· Separate Life Assurance Cover (equivalent of two times your annual salary)

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

· 24/7 Employee Assistance programme

· Access to remote counselling service

· Paid Disability Leave

· Paid compassionate Leave

· Home Working Allowance 

Support with continuous professional development  

Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page and follow the instructions to create an account on our website.

Important Dates:

Closing date for applications: 5pm 29 August 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

 Interview dates: 2 & 3 September 2025

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit our website.We look forward to hearing from you.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Tameside. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Tameside. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

• 5% employer pension & minimum 3% employee contribution

• Salary sacrifices pension scheme

• Separate Life Assurance Cover (equivalent of two times your annual salary)

• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

• 24/7 Employee Assistance programme

• Access to remote counselling service

• Paid Disability Leave

• Paid compassionate Leave

• Home Working Allowance 

Support with continuous professional development  

 Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account on our website upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 10 August 2025 , however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please call visit our website.We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

People Operations Manager
Location: Flexible/Hybrid – Buckinghamshire
Contract: Full-time / Permanent
Salary: £40,000

MLC Partners are working with a charitable organisation to recruit a People Operations Manager to lead and evolve their people operations function. If you’re a strategic thinker with a knack for process improvement, systems management, and delivering people-first HR — this could be your next role!

About the Role

As People Operations Manager, you’ll oversee the day-to-day operations of the People & Culture team. You'll drive continuous improvement, support recruitment and payroll processes, and ensure HR systems and data are accurate and effective. You’ll collaborate with senior leaders, line managers, and cross-functional teams to deliver a seamless and engaging employee experience.

Key Responsibilities

• Lead the operational delivery of people services, including managing Sage People (HRIS)

• Ensure accurate and timely monthly payroll in collaboration with the People Team Executive

• Oversee recruitment processes, supporting hiring managers and ensuring onboarding compliance

• Maintain up-to-date, user-friendly HR policies and procedures

• Create and manage data dashboards using Power BI for actionable insights

• Support volunteer and employee processes with a focus on compliance and experience

• Produce monthly reports for the senior leadership team

• Monitor staff engagement and employee experience across the organisation

• Continuously identify opportunities for automation and operational efficiency

• Line management duties

About You

• Proven experience in HR operations or People Team leadership

• Strong project and process management skills

• Working knowledge of HRIS platforms (ideally Sage People)

• Proficiency in Power BI or similar reporting tools

• Excellent interpersonal and communication skills

• Knowledge of employment law, GDPR, and best-practice HR policies

Why Join?

• Be part of a purpose-driven team committed to an excellent employee experience

• Play a key role in shaping the future of our people operations

• Work in a flexible, values-led environment

• Access ongoing professional development opportunities

This role is managed by Annabelle at MLC Partners. Applications are under constant review and the role may close before the advert expiry date.

We particularly welcome applications from individuals from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Blesma – The Limbless Veterans is the national charity and membership association for limbless serving and ex-service men and women and their dependants.

We help all wounded Servicemen and women who have lost limbs, the use of limbs or eyes, to rebuild their lives by providing well-being support and rehabilitation activities.

Blesma campaigns for our veteran’s rights and looks after individuals and their families by offering a comprehensive welfare system and financial assistance programme.  Rehabilitation, support, counselling and care are the four principal foundations of our organisation.  Together, we can help our men, women and their families face the challenges ahead with renewed confidence and self-belief.

The Activities and Event Administrator is an important role within Blesma as part of a small team that delivers a stimulating sporting and social activities programme to enhance Members rehabilitation and well-being. This is a fantastic opportunity for a personable, organised and committed individual to join an inspiring organisation and make a real difference in the lives of our beneficiaries. 

Please note, applications will be screened as of when they are received and depending on the volume of applications, we may close the position before the closing date. 

We are an inclusive employer and offer equal opportunitis to all, regardless of individual's age, disability, gender identity, marriage or civil partnershiip, race, religion or belief, sex and sexual orientation. 

If you have a disability and wish to request reasonable adjustment at any stage of the process, please get in touch with us. 

If you're unsure about your suitability, apply anyway — we’ll consider your application with care.

Because the world needs creativity.

University of the Arts London (UAL) is looking to appoint an exceptional individual to be their new Head of Prospect Development and Operations. Ranked number two in the world for Art & Design by the QS World Rankings, UAL is the biggest provider of creative education in Europe and is proud to be an influential global leader, where creativity and innovation flourish. The University is made up of six colleges (Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion, Wimbledon College of Arts), and four institutes each making a unique contribution to creative endeavour. UAL strives to break boundaries and challenge norms, delivering cutting-edge research and ground-breaking creative education to the next generation of world-defining thinkers and doers.

The new Head of Prospect Development and Operations (PDO) will sit on the Development and Alumni Relations Management Team, using prospect research to systematically drive success in the University’s fundraising activity. The role supports all philanthropic and alumni engagement activity across the department.  They will lead a team of two, directing prospect research for maximum strategic benefit and identifying novel ways of approaching potential prospects. The new Head of PDO will also lead the department’s database operations (CRM Raiser’s Edge NXT), turning vital data into useful information, including specialist financial reports. They will improve usage of the database, manipulating it and customising it to a high level. The post-holder will have the opportunity to make a transformative difference to UAL’s development infrastructure, in advance of the University’s upcoming fundraising campaign.

UAL is looking for an excellent team leader with a strong track record in prospect development and senior-level data management. They will be technically competent and ideally an experienced user of the RE NXT database. Strong candidates will bring their ideas and experience to bear to enhance systems and processes. They should ideally be familiar with Higher Education or creative environments, as well as be aligned with the social purpose of UAL. This is an outstanding opportunity to play a pivotal role in attracting the funding that will enable UAL to generate and inspire the creativity the world needs for a better future.