Team manager jobs in epsom and ewell, surrey
The Centre for Justice Innovation is looking to recruit a creative and pragmatic policy professional to help us advocate for evidence-based reform to criminal and family justice policy in the UK.
What will You be doing?
Our policy officer will play a key role in building on our research and practice insights to make the arguments for evidence-based policy in the UK’s justice systems, with a focus on building links in Westminster and Whitehall. You will work across our portfolio of work on issues such as:
- Diverting young people away from unnecessary criminal justice system involvement
- Ensuring that the justice system works with vulnerable women in a gender-sensitive and trauma-informed way
- Making sure that children and families involved in the family justice system have the right support.
Your duties will include:
- Producing policy materials and engaging with political stakeholders (e.g., submitting evidence to committees, emailing MPs, writing briefings);
- Working with our teams to translate research and practice work into products appropriate for policy audiences;
- Building our networks with policymakers and legislators in Westminster;
- Building our networks with third sector organisations and others who seek to influence policy, and representing the organisation at external meetings;
- Monitoring relevant parliamentary business and providing updates to the teams;
- Generating ideas for, planning and delivering on events and webinars;
- Contributing to the organisation’s thinking on strategic justice policy, and scoping new areas of work.
Every member of our team plays a part in influencing how the Centre develops. Roles and objectives may shift, and we ask everyone to work with creativity and flexibility in response to changing business needs.
Skills, Experience and Knowledge
Through your application, you should demonstrate the experience, skills and knowledge you have in the areas described below.
Experience
- Engaging with political stakeholders;
- Producing high-quality written materials to engage different policy audiences;
- Conducting desk-based research;
- Delivering events.
Skills, abilities and knowledge
- Excellent writing skills and good spoken English;
- Excellent analytical skills to succinctly develop and express key arguments;
- Good understanding of the UK political environment
- Demonstrable interest in and understanding of social policy issues
- Awareness of parliamentary processes and opportunities;
- Insight into the challenges policymakers face in delivering change;
- A creative approach to solving social problems and identifying practical solutions;
- The ability to balance multiple priorities and manage your own workload to meet deadlines.
You will also need to have:
- A willingness and ability to travel within the UK and occasionally overseas;
- Eligibility to work in the UK legally.
Timeline
The deadline for applications is 9am on Monday, 12th January 2026. Interviews will be held at our office in Kennington in the week commencing 19th January 2026.
Other benefits
- Matched pension contributions
- Employee healthcare scheme
- Flexible hous
Equal opportunities
It is the policy of The Centre for Justice Innovation to treat all employees and job applicants fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability, offending history or trade union membership status.
We actively encourage applications from candidates of all backgrounds, identities, and experiences, fostering a workplace where everyone feels valued and can thrive.
The Centre is committed to fair recruitment and the inclusion of applicants with criminal records. It is essential that people do not face unfair discrimination in any role within the charity, whether paid or voluntary. For that reason, we do not use criminal records to exclude people. We only ask about criminal records if they are relevant to the role.
At the Centre for Justice Innovation, we seek to build a justice system which everyone believes is fair and effective.
Salary: £34,596.75 per annum
Location: Flexible – home or office based
Contract: Fixed term contract ending December 2026
Hours: Full time 37.5 hours
Closing date: Monday the 5th of January at 11:30pm
Are you able to write clearly and accurately drawing on a range of evidence? Could you use those skills to support our Business Development team with tenders for statutory funding, including preparation work, research, and supporting with bid writing? Then join Shelter as a Business Development Officer and you could soon find yourself playing an important role within our Business Development team
About the role
Responsible for supporting the Business Development Team to generate statutory income and achieve its income target, you will be involved in a range of activities including producing content for bids, horizon scanning and maintaining the pipeline to inform income forecasting. In collaboration with the Business Development Manager, you will undertake research into local needs and priorities in our service areas with a view to supporting the team in influencing commissioners and driving forward systems change.
About you
To succeed, you’ll be skilled at writing clearly and accurately and drawing on a range of evidence to produce compelling content for tenders, proposals and reports. You’ll be comfortable working on your own initiative or as part of a team, and happy to share your knowledge and skills to play your part in cross-team projects when required. The ability to use Microsoft Office programmes including Word, Excel and Outlook are also a requirement for the role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The Business Development team (BDT) is the support function that leads, coordinates and supports Shelter business areas working to develop new and existing services to meet Shelter’s strategic goals.
The BDT team sits within the Income Generation directorate and will involve leading the development of high-quality statutory funding tenders, support growth through researching new markets and maintaining a strong pipeline of opportunities and contribute to strategic projects that embed continuous improvement.
You will collaborate with teams across Shelter including Services, High Value Partnerships and Finance, looking to enhance ways of working, building external partnerships that strengthen applications and delivery, along with influencing commissioners and funders to ensure opportunities align with Shelter’s strategic priorities.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.
The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 300 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We learn from our experiences and are open to risk
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We now have a fantastic opportunity for an experienced Talent/ Learning and Development specialist to join our not-for-profit client in London on a permanent basis.
Please note; this role offer hybrid working requiring at least 2 days pw working from the central London offices.
In this newly created role within the People and Culture Team, you will lead on shaping and delivering the Talent journey and ensuring the organisation recruits and develops the right talent, while fostering a culture of continuous learning. The primary focus of this role will be on scoping, developing and delivering the organisation's Learning and Development framework and associated initiatives, to drive a learning culture and ensure the best Talent is identified, supported, and nurtured.
You will be responsible for designing, developing, and delivering learning interventions that build organisational capability and resilience as well as partnering with managers to equip them with tools and guidance to attract, hire and develop high-performing teams.
This role will suit an ambitious, flexible and driven professional who is excited by the breadth of this unique opportunity to shape all things talent-related for the organisation and who is willing and able to be hands-on with everything from strategic design and delivery to associated coordination and admin.
This role will include:
- Championing a culture of continuous learning and professional development across the organisation
- Acting as the organisation's subject matter expert on all things talent and learning related
- Defining and delivering a comprehensive learning needs analysis and developing a focused Learning and Development pan for the organisation
- Designing and delivering innovative, engaging and inclusive learning content, tailored to organisational needs
- Developing and delivering a Leadership and Management Development Programme
- Managing the end-to-end recruitment process for vacancies (low volume)
- Providing a first point of contact to hiring managers for recruitment queries and advice
To be considered you will require:
- Professional qualification or certification in Learning and Development, HR or a related field
- Demonstrable experience of working in an in-house Learning and Development role, including the design and delivery of training programmes, ideally gained in the charity sector or similar not-for-profit setting
- Experience of managing e-Learning platforms and digital learning tools
- Experience of designing and delivering Leadership and Management Programmes
- Experience of identifying and analysing learning needs and developing blended learning solutions
- Experience of managing end-to-end recruitment processes
- Excellent organisational and communication skills
- An innovative and creative mindset
I am urgently seeking and Interim HR Advisor for a renowned Civil Service organisation based in Central London. This role is for an initial period of 3 to 6 months at a salary in the range of £34,608 to £42,955 per year on a fixed term basis and requires an ASAP start. This role will be based onsite 3 days per week with 2 days remote and will focus on clearing a backlog of fixed term contract redundancy processes.
The successful candidate will work within the HR Business Partnering team, processing redundancy cases, liaising with MyCSP, managing consultations with staff and trade unions, supporting programme directors and line managers, and ensuring all employment law requirements are met. The organisation is a highly unionised environment, so experience working collaboratively with trade union representatives is essential, preferably from a large public sector organisation.
Key requirements:
- Strong redundancy management experience, including collective consultation
- Solid understanding of employment law, particularly Section 139 ERA 1996
- Experience with Civil Service Compensation Scheme and MyCSP processes
- Proven experience working in heavily unionised organisations and conducting effective trade union consultation
- Ability to manage high-volume case processing with attention to detail
- Experience with fixed-term contracts and redundancy consultations
- Strong stakeholder management skills - able to build effective relationships with programme directors, line managers, and senior leadership
- Excellent written and verbal communication skills
- Strong administrative and organisational skills
- Ability to work independently and manage own caseload
A DBS check may be required for this role.
If you have the required skills and experience, in particular with the Civil Service Compensation Scheme and MyCSP processes, please apply by submitting your up to date CV and contact details ASAP.
The Role
This is a unique opportunity to lead the delivery of Law Society's equality, diversity and inclusion (EDI) strategy and make a real impact.
Experienced in motivating and developing teams, you will manage a growing team of dedicated EDI professionals, driving initiatives that help our members embed EDI in their organisations.
You'll bring your expertise to design and deliver impactful programmes, measure outcomes, and ensure our outputs are evidence-based, member-informed and deliver lasting change.
You will build strong relationships with colleagues, members and external stakeholders including senior stakeholders in law firms and in-house legal teams.
If you're ready to lead, influence, and create meaningful progress towards a more diverse and inclusive solicitor's profession, we'd love to hear from you.
What we're looking for
- You will have expert knowledge and understanding of EDI issues, best practice and what works to drive positive change, as well as legal and regulatory considerations.
- You will have strong people management skills, with experience of guiding teams through change.
- You will have excellent stakeholder management skills, with the ability to build relationships across diverse audiences and influence at senior levels.
- You will have excellent communication and problem-solving skills with the ability to deal with complex issues.
- You will have excellent project management and organisational skills with a track record of designing, implementing and evaluating large-scale EDI initiatives and programmes that deliver measurable outcomes.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
Please note first-round interviews for shortlisted candidates will be held online on 14 and 15 January 2026.
We offer hybrid working (with a baseline of two days a week working at our office in Chancery Lane, London and a mandatory in-person team day once a month), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
We welcome applications from people seeking flexible or alternative working patterns and will consider these on a case-by-case basis at appointment.
Please note: if you are an internal applicant, Pay Policy will apply.
If you would like to have an informal discussion about the role, please contact Polly Williams on .
Bring your drive and passion to lead CPRE London towards its vision of a greener city and manage its strategic direction and delivery. This is a rare, part time opportunity to lead an organisation at the cutting edge of policy regarding green spaces and the environment, housing and planning. You will manage a small but motivated team of staff and dedicated volunteers. We are looking for candidates with the confidence to pitch for new funding and prioritise projects, coupled with a track record of liaison work across the environmental space ideally drawing on a background in planning.
CPRE London is a leading environmental charity in the capital, an independent charity and the London regional branch (1 of 42) of the national CPRE organisation, ‘The Countryside Charity’.
The focus of our campaigning is to make London a well-planned, greener, climate-resilient and nature rich city, which benefits everyone.
Skills in leadership, oversight of income and expenditure, communication, negotiation, and project management are needed to run our operations. In addition to leading CPRE London you will also work closely with a supportive board of trustees.
Currently at the exciting stage of developing the London Tree Ring project, additionally we are involved in many more initiatives such as Healthy Streets Scorecard and GoParksLondon and supporting local campaigns to protect our precious green spaces from development.
Further details available on our website: Get Involved: Jobs and Volunteering Tab.
Our Vision is that by 2030 London has become a well-planned, climate resilient, nature rich city.



The client requests no contact from agencies or media sales.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.
DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income.
Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.
This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.
If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.
Contract: Full-time permanent role
Salary: £35,000 per annum, pro-rata
Start date: As early as possible
Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.
Deadline: Applications must be submitted by 9am, Thursday 22 January 2026
Info: Download job application pack from our website for full job spec and how to apply.
The client requests no contact from agencies or media sales.
Are you fiercely dedicated to Indigenous peoples’ rights, a fluent Spanish speaker, and ready to put your networking, analytical, and strategic skills to use as part of a dynamic international campaign team? Survival International is offering a rare opportunity to join our Research and Advocacy Department, working primarily on our campaigns for the rights of uncontacted Indigenous peoples in Spanish-speaking South America.
This is a chance to join a deeply committed Indigenous rights campaigning organisation that regularly takes on powerful targets and wins. We are looking for a creative, strategic and focused research and policy person to join us at either Officer or Assistant level. You can be part of combating the violent colonialism and land theft that is threatening Indigenous peoples worldwide – one of the most urgent crises of our time.
For further details and how to apply, please see the job description and application form. The application form is downloadable via the 'How to apply' button.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.
The ideal candidate
To be considered for this role, you should be able to:
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Provide outreach and in-reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.
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Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.
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Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.
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Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.
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Promote harm reduction and recovery-focused approaches, ensuring that people are empowered in their choices.
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Maintain accurate records and contribute to monitoring and evaluation of the Reset service.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 27 December 2025 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



- £30,419 (FTE), pro-rata for part time hours
- 28 hours a week
- Part time, up to 12 months fixed term Maternity Cover
- Homebased (with some travel required for in person events)
- Closing date: Sunday 21st December 2025
- Interview date: Thursday 8th January 2026
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a Voice Officer with experience of working with children, young people and their families and amplifying their voices to help create positive change to join our Voice Team.
The Voice Officer is a key member of the Voice Team, responsible for enabling Young Lives vs Cancer to shape the children and young people’s cancer system with and for young people with cancer and their families. You will enable young people affected by cancer and their families to have a stronger voice inside and outside the organisation - not just to contribute, but also to challenge, giving the power to them to amplify their voice and make positive change.
You will work with the Voice Manager and Head of Voice to deliver our Voice work to a high quality. Responsible for managing incoming enquiries and communications with our volunteer Voice Board Members, Voice Champions and Voice Hub network, working with the team to plan and run meetings and events both online and in person. With excellent organisational skills, you will help plan and coordinate our voice work, building strong working relationships with colleagues and our voice community with volunteer management responsibility for Voice Board Members and Voice Champions.
This role is subject to a criminal record check. In the event of a successful application an Enhanced criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
Main responsibilities
Communication and Organisation
- Delivering effective internal communication regarding the Voice team and playing a pro-active and leading role in Voice team meetings
- Supporting with correspondence, record-keeping and tracking leading on communications with our voice volunteers and internal communications
- Effective project management of voice activity - for example, planning events, setting goals and impact measurements for the activity, managing risks and reporting on progress
Voice Activities
- Working with the Voice Manager and Head of Voice to deliver the organisation’s Voice approach, enabling children, young people and parents/carers to shape the organisation and the system it is situated within, maximising our Voice opportunities
- Delivery of the Voice Board so it is an effective model for the Board of Trustees to listen to and act upon the voices of young people with cancer, their parents/carers and siblings.
- Travel and occasional overnight stays to attend in person events with our voice volunteers.
- Developing and supporting the growth of our Voice Hub bringing voice opportunities to our wider community
- Act as the key contact and support for our Voice Champion Volunteers
- Working in partnership with the Voice Champions team on the development and dissemination of voice guidance and training for staff and volunteers across the organisation, designed to equip them so that they can confidently work alongside young cancer patients and their families
- Working with the Voice Manager and Head of Voice to ensure that we are able to amplify voices of all our beneficiaries across the whole of the UK, from the widest range of backgrounds and cultures
Working relationships and contacts
- Volunteer management of our Voice Board Members and Voice Champions Team.
- Building and maintaining relationships and influencing others. Both internally working with colleagues to equip them to work alongside young people and families and externally working with young people and families to understand their views and opinions, ensuring that they feel heard as well as building connections with partners across the sector.
- Develop and sustain sector relationships, staying up to date with external developments in voice and participation and identifying opportunities for innovation and partnership
Additional responsibilities
Alongside your specific job duties, every member of Team Young Lives needs to make sure they also:
- Make safeguarding a priority
- Take care of your own health and safety and that of others
- Actively challenge injustice and inequality and promote Young Lives vs Cancer’s Diversity, Equity, Inclusion and Belonging agenda to create a better, more diverse and inclusive organisation.
- Ensure that you treat information and data professionally, using it only for the purposes that Young Lives vs Cancer has said it would; respecting the confidentiality and privacy of its supporters, service users and staff.
- Accept that you are personally responsible and accountable for ensuring you understand and adhere to all Young Lives vs Cancer policies and procedures
- Be an active team member, regularly attending team meetings and contributing to shared learning and development
- Undertake any other reasonable duties as directed by or agreed with your line manager.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Interviews will be taking place on Thursday 8th and Monday 12th January. They will include a brief presentation task and questions which we'll share ahead of the interview.
#ShowTheSalary #NonGraduatesWelcome
Fixed-term contract (12 months, with possibility of extension)
1.5 days a week (12 hours – ideally split across days, with Wednesday mornings being preferable)
£25,500 FTE (£7650 pro rata)
Location: Remote, with one working day per month in central London
Reports to Director
Application: CV and cover letter required
The Loss Foundation provides free specialist support to those grieving the loss of a loved one to cancer. Our work ensures that no one has to navigate bereavement alone. As we continue to grow and expand our reach, we are looking for a Charity Administrator who can help us deliver a warm, professional, and responsive service to everyone who contacts us.
About the Role
The Charity Administrator will be the first point of contact for the public, handling all email and telephone enquiries with compassion, clarity, and professionalism. Many of the individuals contacting us are bereaved, and although this is not a counselling role, it requires a calm, sensitive, and emotionally mature approach.
The post holder will also support the administration of training enquiries, maintain spreadsheets and systems, and ensure the smooth running of key communication processes. This is an important role that helps shape people’s first experience of the charity and supports the wider team in delivering our services.
Key Responsibilities
Public Enquiries & Communication
· Respond promptly and warmly to all phone and email enquiries.
· Communicate sensitively with individuals who may be grieving, maintaining emotional warmth and professional boundaries.
· Provide accurate information about our support services, events, and resources.
· Represent the charity’s ethos through clear, compassionate communication.
Training Enquiries
· Act as the first point of contact for training-related emails and requests.
· Maintain spreadsheets and administrative systems to track enquiries, bookings, and follow-up actions.
· Liaise with the Director to ensure training enquiries are processed efficiently.
Administration & Organisation
· Maintain accurate records, spreadsheets, and digital systems.
· Support the maintenance of internal calendars, logs, and shared documents.
· Assist with general administrative tasks requested by the Director.
· Uphold confidentiality and GDPR standards at all times.
Outreach & Signposting
· Share information about the charity with councils, community organisations, and services as required.
· Support simple introductory outreach activities to raise awareness of our offerings.
General Responsibilities
· Work in alignment with the values and ethos of The Loss Foundation.
· Participate in team communication and supervision where appropriate.
· Undertake any other reasonable duties in line with the role.
About You
We are looking for someone with excellent organisational skills, a compassionate communication style, and the professionalism to handle sensitive or emotive enquiries. You will be someone who stays calm under pressure, manages detail well, and takes pride in helping things run smoothly behind the scenes.
Key Skills and Experience
Experience in an administrative, enquiries-based, or customer-facing role.
Strong written communication skills and a warm, steady phone manner.
Excellent organisational skills with strong attention to detail.
Confidence using spreadsheets (Excel/Google Sheets) and digital tools (Mailchimp, wordpress).
Experience handling sensitive information or emotional subject matter.
Ability to work independently and remotely.
Key Qualities
Compassionate, grounded, and emotionally mature.
Highly organised, reliable, and proactive.
Sensitive to the needs of bereaved individuals.
Calm and confident when managing competing demands.
Committed to our ethos and values.
What difference will you make?
As the first point of contact for many people, you will play a crucial role in ensuring that those reaching out - often during very difficult times - feel welcomed, informed, and supported. Your organisation and attention to detail will help the charity deliver its services smoothly, respond to training interest effectively, and maintain a consistent presence for those who need us.
Your work will directly support our mission to ensure that no one faces grief alone when they lose a loved one to cancer.
Application: CV and cover letter required
A cover letter and CV are required to apply.
Supporting people bereaved by cancer through compassionate, evidence-based services so no one has to navigate grief alone.
Department: Prison delivery
Salary: £24,219
Hours: 28 hours
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed-term role until 2nd June 2026, with the opportunity to be made permanent subject to contract award.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 14th January 2026
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-225 666
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bright Futures UK
Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group activities including hospital workshops, industry events, and advocacy initiatives. Working with hospitals, families, and partner services, we make sure children and young people experiencing health-related challenges are not left behind.
Role Overview
Provide an adaptable programme and volunteer support across referral intake, onboarding, delivery, safeguarding, and impact. The postholder will be placed on a primary track that suits their strengths and the organisation’s needs, while contributing to core team tasks.
Key Responsibilities
- Move children and young people or volunteers smoothly through referral or onboarding steps and keep them informed at every stage.
- Maintain clear, accurate records in our CRM and task systems, meeting GDPR and safeguarding standards.
- Coordinate logistics such as calls, meetings, sessions, and training, including invitations, reminders, and attendance records.
- Complete required paperwork and checks.
- Build positive relationships with families, hospitals, schools, partners, and volunteers through timely, friendly communication.
- Monitor progress against timelines, identify bottlenecks or risks early, and work with colleagues to resolve them.
- Escalate safeguarding concerns promptly in line with policy and contribute to safe, trauma-informed practice.
- Prepare and share resources and updates, and support basic reporting by tracking outputs, outcomes, and feedback.
Person Specification
Essential:
- Demonstrated ability to hold sensitive conversations in a trauma-informed, empathetic and professional way
- Excellent interpersonal and written communication skills
- High level of organisation and attention to detail, with the ability to manage multiple priorities and maintain accurate records
- Commitment to safeguarding, confidentiality and ethical practice
- Proficiency in using digital systems and confidence in learning new tools (e.g. Better Impact, Asana, Canva)
Desirable:
- Experience working with or supporting children and young people with complex needs, including health, SEND or mental health challenges
- Experience working in a charity, school, hospital or youth work setting
- Understanding of trauma-informed approaches and inclusive practice
- Experience supporting or supervising team members
- Mental Health First Aid
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a HR Administrator to play a pivotal role in our HR Service Centre in London.
Sounds great, what will I be doing?
This role is responsible for delivering efficient and professional HR support across the organisation. As a permanent, onsite position, it plays a vital part in day-to-day HR operations, contributing to a supportive work environment for both employees and managers. The role includes maintaining and updating HR systems, processing employee changes, managing personnel records, and ensuring legal compliance with processes such as Right to Work and DBS checks.
The post-holder will work closely with the HR Manager and wider HR team on activities such as restructuring, TUPE transfers, disciplinary procedures, and general HR queries. They will be responsible for generating regular reports, supporting ad hoc HR projects, and ensuring the HR shared mailbox is well managed. A strong focus on compliance, timely communication, and continuous improvement is essential, alongside a proactive approach to personal development and health and safety responsibilities.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have solid knowledge and hands-on experience in HR functions and employment law. They must possess excellent written and verbal communication skills, along with strong administrative abilities and confidence in handling queries effectively.
Proficiency in IT is essential, particularly in Microsoft Excel, Word, and HRIS systems. The role requires someone who can manage a high-volume workload under pressure, with a proactive, flexible approach and strong attention to detail.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a HR Administrator to play a pivotal role in our Central Services in London
Sounds great, what will I be doing?
This role is responsible for delivering efficient and professional HR support across the organisation. As a permanent, onsite position, it plays a vital part in day-to-day HR operations, contributing to a supportive work environment for both employees and managers. The role includes maintaining and updating HR systems, processing employee changes, managing personnel records, and ensuring legal compliance with processes such as Right to Work and DBS checks.
The post-holder will work closely with the HR Manager and wider HR team on activities such as restructuring, TUPE transfers, disciplinary procedures, and general HR queries. They will be responsible for generating regular reports, supporting ad hoc HR projects, and ensuring the HR shared mailbox is well managed. A strong focus on compliance, timely communication, and continuous improvement is essential, alongside a proactive approach to personal development and health and safety responsibilities.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have solid knowledge and hands-on experience in HR functions and employment law. They must possess excellent written and verbal communication skills, along with strong administrative abilities and confidence in handling queries effectively.
Proficiency in IT is essential, particularly in Microsoft Excel, Word, and HRIS systems. The role requires someone who can manage a high-volume workload under pressure, with a proactive, flexible approach and strong attention to detail.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Are you an experienced content creator? Do you have excellent editing skills? Can you spot a good story and create engaging narratives for editorial? Are you familiar with publications processes?
We are seeking a Communications and Content Editor to support our communications output across multiple channels, including production of the SLA’s flagship publication, The School Librarian. This new role will be pivotal to elevating our publication, and supporting strong narratives across our communications.This is a hands on role, with an opportunity to help shape our communications and TSL as we approach the SLA’s ninetieth year in 2027.
You will be an experienced editor and content creator. Creative and with a strong eye for detail, you will be confident in overseeing the publications process, alongside copy-editing, proofing and commissioning content and associated administration. You will enjoy opportunities to apply your creative skills to creating interesting and engaging content to support our outputs. As we develop new ways of working, your insight and ideas will help support new activity. You will be comfortable working with a variety of stakeholders and happy to get stuck in as needed. Areas of work include managing production of The School Librarian journal which publishes three times per year, developing a strong understanding of the TSL audience, its circulation and readership figures to inform content development and identify opportunities to attract new subscribers. You will also contribute to digital communication and content strategy across the organisation, helping to determine the best platforms or channels for a variety of content types. While leading on TSL, you will also support content creation for our newsletters, website and social media, working with the Publicity and Partnerships Manager to determine the most appropriate format for different stories, features or news items.
The salary for this position is £24, 324.32 per anum (based on FTE £30,000) for 30 hours per week, and comes with a 6% employer pension contribution.
Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 12th January
Interviews will take place as follows:
First round interview (online): 26/28th January
Second round interview in person TBC: 3rd /4th February
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
No agencies. Applications without a covering letter will not be considered.
Helping schools develop vibrant reading and learning communities



The client requests no contact from agencies or media sales.