Team manager jobs in islington, surrey

Senior Business Development Officer 

UK-wide

£32,145 per annum (pro rata for part time hours)

 Ref: 25REC 

Part Time: 30 hours per week – happy to talk flexible working

Base: Hybrid working at any UK Sustrans Hub 

About the role

We have a new opportunity for a Senior Business Development Officer to join Sustrans. In this pivotal role, you'll support Sustrans’ commercial strategy by leading and improving our competitive bidding process and delivering high-quality business development support across the organisation.

Key responsibilities will include:

• Championing innovation in our business development approach
• Developing compelling new offers and refining internal processes
• Providing expert bid-writing guidance and quality assurance
• Fostering collaboration across teams and leveraging internal expertise
• Strengthening Sustrans’ ability to win new opportunities and build strong, strategic partnerships

This is an exciting opportunity to influence the future of sustainable transport by helping us grow our impact and reach.

Candidates should be based within the geographical area with regular travel expected to the nearest hub.

About you

As an excellent communicator, you work well with other people and develop strong relationships. 

You have experience of working in business development or a relevant setting. You have previously developed successful funding bids and competitive tenders. You work well with others, identifying new opportunities and gaps in the market. You coordinate activities using an established process - holding people to account and meeting deadlines. Your copy is of a high standard and you are confident reviewing others' work. You have a proactive mindset with a focus on quality, impact, and continuous improvement. 

Previous experience of working in this area isn't a necessity. If you are well-organised, with an eye for detail, and work well with others - we'd welcome an application from you.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 13 August 2025.
• Interviews will take place in via MS Teams during the 1st or 2nd of September 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Job Title: Research Manager of Patient Programmes

Salary: £42,000-50,000 per annum (depending on experience)

Location: London-based office & home (flexible working, with minimum 2 days per week in London office) with some requirement to travel to attend meetings/training in the UK and overseas

Hours per week: 37.5 (full-time role)

Reporting to: Director of Patient and Clinical Research Programmes

Contract: Fixed term contract – 12 months (6w notice period) (ideal start date in August/September)

Our mission

Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.

We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.

The role

We are looking for an energetic and proactive individual to join our friendly team. As Research Manager of Patient Programmes, you'll have a crucial role in advancing our mission. A central focus of this role is to develop and lead patient-centred educational programs, webinars, and content that ensure patients are well-informed, actively engaged, and empowered throughout their journey. You will also play a key role in strengthening the Foundation’s connection with patients and advocacy groups, ensuring their voices are meaningfully reflected in our research agenda and broader mission. A critical and growing area of work for the Foundation is the systematic gathering and use of patient insights and data. This role will help shape and deliver that work, ensuring that lived experience informs everything we do, from research to support initiatives.

You will also lead the project management of our scientific events from planning through to delivery, ensuring they run smoothly, on time, and within budget. You’ll play a key role in delivering high-quality, engaging events that foster collaboration and advance knowledge in the field.

Key responsibilities

Strengthening patient engagement and education

• Education: Lead the delivery of impactful, patient-centred educational initiatives such as webinars, polls, and video content to inform and empower people living with FL, their families, and carers, and align with the Foundation’s mission to accelerate progress toward cure.
• Strategy Support: Support the Director of Patient and Clinical Research Programmes to develop and implement a long-term patient strategy that drives lasting impact and supports the Foundation’s mission to find a cure.
• Partnership Development: Build and maintain strong relationships with FL patients, advocacy groups, and other stakeholders to ensure patient perspectives shape our programmes and research priorities with a clear line of sight to cure.
• Insights: Lead the systematic collection and analysis of patient insights and data to inform Foundation strategy, research funding, programme design and acceleration to cure.
• Strengthen the Patient Voice and Community Engagement: Collaborate with the marketing and communications team to ensure the patient voice is heard and reflected in content, using accessible language and social media to drive engagement and connection across the FL community. Champion the integration of lived experience across the Foundation’s work, helping to ensure that real-world needs and voices are reflected in our outputs and outcomes.
• Impact Measurement and Evaluation: Support in the design and lead the delivery of impact measurement frameworks to assess the effectiveness of patient engagement, education initiatives, and programme outcomes.

Planning and management of scientific events

• Scientific Event Management: Lead the end-to-end project management of scientific events, conferences, and symposiums, ensuring smooth execution, timely delivery, and alignment with strategic goals.
• Patient Voice Integration: Ensure the patient voice is actively integrated into event planning and content, fostering meaningful collaboration between researchers, clinicians, and the patient community.
• Event Content Development and Impact Reporting: Coordinate development of workshop and conference materials, and support comprehensive outcome reporting to capture key insights and inform future initiatives.

Other duties

• Collaborate with the fundraising team to develop materials for engaging donors. Provide research insights and data to support fundraising efforts, grants and donor communication.
• Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
• Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
• Carry out any other duties within the scope and purpose of the role as requested by their line manager.

Who we are looking for

We are seeking an energetic and empathetic individual with a proven track record of working closely with patient communities, particularly within cancer or related health fields. The ideal candidate will be passionate about amplifying the patient voice and ensuring lived experience drives research and education efforts.

Key attributes include:

Essential criteria:

• A minimum of 5-10 years of experience in the cancer or a related field.
• BSc essential, Masters degree/PhD in the medical or related field desirable.
• Experience leading patient-centred initiatives, educational programmes, or events that inform and engage the patient community.
• Demonstrated ability to collaborate closely with leadership to develop and implement long-term patient strategies that create meaningful, lasting impact.
• Solid understanding of clinical research and how patient insights can accelerate progress toward improved treatments and cures.
• Experience in project management and coordinating multifaceted programmes or events.
• Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities. Experience in qualitative or mixed methods research desirable.
• Experience in systematically collecting, analysing, and applying patient insights and data to inform organisational strategy, research funding decisions, and programme development.
• Passion for championing patient lived experience and ensuring it is embedded across all aspects of organizational work, from research to education and support initiatives.
• Likely to have worked in non-profit sector or medical research sector.

We are looking for someone who believes deeply in the power of patient voices to transform research and care and is excited to help drive lasting impact for the follicular lymphoma community.

Hours of work and holidays:

This is a full-time role with working hours generally surround 9-5 Monday to Friday.  It should be noted that some events will take place over weekends and Bank Holidays when your presence will be required, which will be compensated with time in lieu. 

Please also find below a summary of the FLF UK benefits:

• 25 days annual leave (FTE), plus bank holidays
• Hybrid, flexible working.
• Enhanced sick pay – up to 10 fully paid sick days per year
• Nest pension scheme
• Group Life Insurance, which includes:
  • Day-to-day wellbeing support
  • Later-life care support
  • Virtual GP access
  • Bereavement counselling
  • Flexible hybrid working
  • Emotional and practical support

Key Responsibilities

 Supporter Services

•  Lead the development and delivery of the new supporter services function considering people (capability, capacity and culture), processes, tools and technologies needed to deliver outstanding customer service so new and existing supporters feel valued and connected to the ESU’s mission.
• Design and implement supporter recruitment, development and retention plans including welcome journeys and approaches for reactivating dormant supporters.
• Work closely with the Marketing team to create segmented messaging to highlight the impact and value of the ESU’s work to Alumni, Members and Volunteers in the UK.
• Oversee payment processes and supporter payment journeys on our CRM, Salesforce.
• Work with the Marketing team to design ad hoc impactful events in person and online to convene our global audience.
• Work with the Marketing team to promote our flagship events to our supporter audience to encourage attendance. 

Volunteering

• Design and implement a volunteering strategy which includes automating the volunteer experience, recruiting new volunteers and promoting ESU volunteering opportunities to relevant organisations as well as current and future supporters
• Own the volunteer training programme, including reviewing and refreshing training and ensuring all volunteers are appropriately trained.
• Match volunteers to ESU competition heats and resolve queries escalated by the Supporter Engagement Coordinator.
• Form partnerships with relevant organisations to grow the ESU’s pool of volunteers.
• Work with the Education team to create a high quality volunteer experience

Skills and Experience

Essential:

• 5+ years experience working in a partnerships, supporter services, volunteering or account management role
• Demonstrable experience of having delivered successful services to a range of supporters/customers.
• Demonstrable experience of developing and delivering meaningful supporter journeys across multiple channels
• Demonstrable experience of growing and sustaining a pool of high quality volunteers through successful recruitment and development strategies
• Demonstrable experience of using a CRM (preferably Salesforce) to identify trends and drive improvements.

Desirable:

• Educated to degree level in a relevant subject such as marketing or communications
• An understanding of the nature and importance of the ESU’s charitable work and a strong commitment to increasing the reach of the organisation’s work.
• Experience of writing volunteer training programmes
• Experience working with international volunteers
• Ability to juggle multiple tasks and competing priorities within a fast-paced environment
• Experience of writing for different audiences.
• Line management experience
• Excellent data management skills and capability in Microsoft Office, Salesforce, Mailchimp Survey Monkey.

Benefits:

• Generous Company Pension 
• 28 days annual leave plus 8 days Bank Holiday
• Employee assistance programme
• Group Life Assurance
• Cycle to work scheme
• Season ticket loan
• 24 Virtual GP

Multi Disciplinary Team Clinical Fellow 
Fixed Term Contract (12 months) 
Part-time 14 hours (two days a week), we are open to a conversation about how you work these hours
Location Split between home and our London Office (every 1st Wednesday of the month)
Salary up to £90,000 FTE (£36,522 pro rata) depending on experience and/ or current NHS pay grade
 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
We are launching the 2025-2026 Macmillan Clinical Fellowship programme. This is an exciting new programme, key in the implementation of our new ambitious 2025-2030 strategy.

The MDT fellow will be based in Centre of Clinical Expertise and be part of the core strategic group looking at Variation in Treatment and Care. Cancer MDTs are well established in the NHS as a core part of cancer care but significant variation in impact and efficiency exists and the role of the patient voice is often not prominent enough. The fellow will work across the organisation and form influential external relationships to support Macmillan to work with Health Care Systems across the UK to improve MDT ways of working.

This role will be both beneficial to Macmillan in helping to improve the lives of people living with cancer, as well as provide the successful candidate with a potentially career changing opportunity. 

The fellow will be part of a highly motivated, inspirational and supportive team and be given mentorship support throughout the fellowship. 

This role is being recruited to as part of a cohort of clinical fellows from different disciplines and will have different areas of focus around Macmillan’s core strategic objectives allowing for peer support and learning:

• Equitable Experience of Care Clinical Fellow 

• Multi-Disciplinary Team Clinical Fellow 

• Older People Clinical Fellow.

About you
The successful candidate will demonstrate the following skills and experience:

• Current registration with the relevant Professional organisation
• Experience of and/or expertise in MDT working
• An understanding/experience in health inequities
• Evidence of involvement in clinical leadership and management commensurate with your level of practice
• Evidence of considering equality, diversity and inclusion in work undertaken
• Good communication and IT skills
• The ability to build and sustain networks and professional relationships and work with multi-professional teams

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days (pro rata)
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Wednesday 30th July 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Havering , Redbridge, Greater London (Hybrid)

his role is known internally as Partnership Support Manager

About us

Citizens Advice Havering (CAH) and Citizens Advice Redbridge  (CAR)  work in partnership to provide information and advice to the residents of both boroughs. .  CAH and CAR are amongst the smaller local Citizens Advice (LCAs) and as such have to work hard to meet demand with limited resources.  We work in a number of locations across the boroughs, working  together on back office and support functions to maximize cost efficiency. We deliver our services with the help of 34 paid staff across the partnership.  Most of our paid staff provide advice services.  Our staff team is supported by approximately 70 dedicated volunteers supporting advice and administration.

About the role

We are looking for an experienced back-office professional who comfortably works with trustees, staff and volunteer teams, suppliers, clients and external stakeholders.  The successful candidate will need to be able to handle a wide range of tasks – from the mundane to the complex – equally skillfully and diligently.

The Partnership Support Manager will independently manage their own workload, but work with and be part of a wider team who have a range of expertise and a common aim.  There is the opportunity to recruit and train volunteers who can assist with administrative tasks and build up a small team.

The purpose of the Partnership Support Manager role is to provide support to the Senior Leadership Teams of both local Citizens Advice so that the partnership runs smoothly in every aspect.  This will mean taking responsibility for all areas that make the work of our advisers, supervisors and managers possible.

Benefits:

• Annual Leave: 33 days per annum, including Bank Holidays (pro rata for part time)
• Pension: 3% Employer contribution
• Flexible working (subject to operational requirements)

Citizens Advice promotes diversity and equality and challenges discrimination. We welcome and encourage job applications from people of all diverse backgrounds such as BAME and LGBTQ+.

If you’re interested please click on Apply for more information, Application is via an application form. Please also see the guidance notes for applicants and the job pack attached, we do not accept CVs.

Closing date for applications: 0900.  21st July 2025 

Interviews: From 30th July 2025

Do you want to join a growing and dynamic charity and make a real difference?  This varied and rewarding role could be for you!

A little about us

The Catholic Children’s Society (CCS) has been supporting children and families since 1859. Today we are one of the largest providers of mental health services to schools in London and offer a range of family support services.

Our legacy includes placing over 6,000 children with adoptive families and we now proudly operate an Ofsted-rated Outstanding Voluntary Adoption Support Agency.  Our ‘Pathways’ service supports individuals who were adopted through CCS or lived in our children’s homes, and their families. We help them access records, explore their past and reconnect with birth relatives, achieving “an exceptional level of user satisfaction” (Ofsted).

Our values

We work with individuals of all faiths and none. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.  There is no requirement or expectation that candidates for this role are Catholic. 

About the role

This is an exciting opportunity to lead our Post Adoption and Aftercare team and make a real difference to people’s lives. Facing an unknown past can be daunting. You will lead a team of experienced social workers to ensure service users access a high-quality, sensitive and compassionate service.

This is a challenging, varied and deeply rewarding role. You will be responsible for managing referrals, overseeing casework, supervising staff, and ensuring compliance with all relevant legislation and standards. You will also act as the Ofsted Registered Manager for our Voluntary Adoption Support Agency.

This role would suit a dynamic and empathetic individual who is passionate about helping people find out more about their past and achieve a greater understanding of their early life and family background.

What we are looking for

We are looking for someone with a strong background in adoption or post-adoption work, who is ready to lead a small, dedicated team. The successful candidate will:

· Be a qualified Social Worker registered with Social Work England.

· Have at least five years’ experience of working in the field of adoption and/or post adoption, with a minimum of two years’ experience in post adoption.

· Have experience of managing a team, including providing supervision to other social workers.

· Have excellent knowledge of the Adoption and Children Act 2002 and related regulations.

· Be highly organised, with excellent communication and interpersonal skills.

What you will get in return

· Salary of £58,000 p.a. (pro rata)

· The option to work either 35 hours or 28 hours per week.

· Generous annual leave allowance of 30 days p.a. (pro rata) plus bank holidays

· 11% employer pension contribution

· Access to a staff Health Plan and Employee Assistance Programme

· The opportunity to wake up each morning and feel you are making a positive difference!

Location

We have a lovely office at 73 St Charles Square, London W10 6EJ (private off-street parking is available for staff). Hybrid working options will be considered, with the expectation that staff attend the office at least two or three days per week.

Application process

We are actively interviewing for this role, so please submit your CV and covering letter as soon as possible.  The advert will close on Monday 21 July at 9am.

Please ensure you include a concise cover letter that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply.

We’re looking for someone to lead diverse projects, ranging from academic fellowship programmes to online workshops or in-person events, and to help us develop our project management processes across the team.

The position offers a unique opportunity to work with a small, highly motivated team in a rapidly developing field.

It’s an exciting and varied role for someone who understands people as well as projects, and who can keep an eye on the big picture whilst also paying attention to the details.

The responsibilities of the Programme Manager will include: 

• Delivering a portfolio of major and smaller projects which will vary through the year, working with others in the team on their design, delivery, and evaluation in line with our strategy.

• Ensuring these projects come in on time and on budget, and deliver the impact we are looking for.

• Working with the CAIF team to develop and improve our project management systems and processes (currently Asana, Google Workspace, Slack). 

• Supporting team members to implement our project management standards and systems. This might include support with project scoping and initial set up; setting milestones; adapting processes so they are in line with the scale of the project; troubleshooting or pitching in to help keep things on track.

• Holding the overview of current projects, team availability and timelines, identifying bottlenecks and contributing to capacity planning .

• Owning CAIF’s progress tracking and contributing to our impact reporting.

Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Location: This is a Regional role acting as a single point of contact for Northern Ireland, Wales, Central and South England, so you can be based at a Trust Centre in Birmingham or London. You will need to be in the office 2 days per week and be willing to travel to other offices as and when required.

1st stage interviews: 04/08 face-to-face in our South London Centre

For more information, or to apply, please click 'apply now' to be directed to our website.

Are you an experienced Health & Safety professional ready to make a real difference? Join The King’s Trust Health & Safety team as our Health & Safety Manager and help us build a culture where safety enables, not hinders, life-changing work with young people. In this  solution-focused role, you’ll act as a trusted advisor, ensuring that our programmes, buildings, and events are safe, compliant, and empowering for colleagues, volunteers, young people and partners alike.

We're looking for someone with a Level 6 qualification (or equivalent experience) in occupational safety and health, chartered IOSH membership (or working towards it), and a strong grasp of UK H&S legislation and risk management, particularly in events and food safety. You must be confident delivering bespoke training, leading investigations, audits, and behavioural safety initiatives independently, with experience advising senior leaders in large or complex organisations, ideally in the charity or youth sector.

If you’re proactive, people-focused, and ready to take the lead on creating safer workplaces across the UK, we want to hear from you. This is more than compliance, it’s a chance to enable our teams to do their best work safely, every day.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Health & Safety Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health & Safety Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3584 

Salary: £45,417 to £49,416 inclusive annual salary up to 19.7 percent employer pension contribution.
Hours: Permanent or Fixed Term, full-time (37 hours pw)
Flexible working options (including hybrid)

Job Ref: P2378

About the role

Our client is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. They are looking for an experienced planning officer to lead all administrative functions across their Planning Technical Services. This is an exciting opportunity to play a critical role in improving efficiency and ensuring compliance with statutory requirements.

As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes.

You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use of process management tools.

Working closely with senior managers, you will drive continuous improvement and ensure services are delivered to a high standard, on time, and within budget. You will also represent the service at internal working groups and external forums.

About you

Key Requirements:

• Communication Skills: Excellent communication and customer care skills.
• Leadership: Strong leadership and supervisory skills to manage and develop a team.
• Technical Proficiency: Highly proficient with IT systems and tools for planning and performance management.
• Organisational Skills: Excellent organisational skills to handle multiple tasks and priorities.
• Flexibility: Ability to work flexibly within a small team to ensure efficient operations.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 30.5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

Disability Confident

They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.

Disclosure Checks

This post is subject to a Basic Disclosure Check.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Closing date for applications: 01 August 2025
Interviews are scheduled for w/c: 01 August 2025

NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible.

You may also have experience in the following: Planning Technical Services Manager, Planning Support Team Leader, Planning Administration Lead, Planning Services Coordinator, Planning Operations Team Leader, Development Management Support Manager, Planning Systems and Performance Manager, Technical Planning Team Manager, Senior Planning Validation Officer, Planning Compliance and Support Lead, etc

REF-222 469

The Social and Digital Marketing Manager works closely with the Head of Marketing & Communications, Income Generation and Engagement directorate and the Children’s Services directorate to develop and deliver digital campaigns across the charity to increase reach and brand awareness, deepen engagement, and encourage support from our warm and cold target audiences.

As a proactive member of a small and ambitious Marketing and Communications team, you will contribute to both generating content for ongoing communications and upcoming exciting campaigns, in particular planning, creating and publishing content for some key projects - our attendance at and partnership with Carfest, our September appeal and Play in Healthcare Week 2026 (13 to 17 October). You will also be the go to digital expert supporting and advising colleagues, so they are able to ideate and generate content independently where necessary.

The Caring Family Foundation (TCFF) is dedicated to improving the lives of women, with children at the heart of all that we do. We are a grant-giving organisation with projects both in the UK and in Brazil. In the UK, our work is focused on tackling child poverty and domestic abuse.

The successful candidate will have the opportunity to work as part of a small, committed team in a fast-paced environment. The role will involve the management of TCFF grants, contribution to its strategic objectives, and the planning and implementation of communications’ events.

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Responsibilities

• In close collaboration with the Senior Project Manager, to manage the delivery of grants, ensuring that they are in line with TCFF’s objectives, values and criteria.
• To monitor grants closely and ensure regular and accurate reporting.
• To maintain records of all grant reports, awards and applications, and to monitor milestones.
• To build close working relationships with grant partners.
• To prepare grants financial overviews in keeping with the agreed annual budget.
• To develop strong Monitoring, Evaluation and Learning frameworks, in collaboration with TCFF’s data agency.
• To develop and maintain a strong network of community partners, government agencies, and other relevant organisation to enhance synergies, increase TCFF visibility and credibility.
• To lead on planning and implementing visits to grant partners with the TCFF Communications’ team to capture TCFF’s work.
• To keep informed about developments in TCFF’s fields of work and collaborate with the Senior Project Manager on the strategic direction.
• To keep informed about government and other stakeholders’ best practices, research and legislation related to our fields of work.

Qualifications, skills and experience

Essential

• Educated to degree level or equivalent qualification/experience.
• Minimum of 5 years of experience working in charity programme management.
• Solid experience in overseeing grant budgets and Monitoring, Evaluation and Learning frameworks.
• Strong understanding of trauma-informed care principles and culturally responsive approaches to serving diverse populations.
• Excellent interpersonal and communication skills, with the ability to build rapport with beneficiaries, staff, volunteers, and community partners.
• Proven ability to prioritise workloads, meet deadlines and work in a fast-paced environment.
• Excellent organisational skills and attention to detail.
• Team player with a flexible and collaborative attitude.
• To have or be willing to obtain an enhanced DBS certificate.
• Commitment to the mission and values of The Caring Family Foundation, including a dedication to social justice and equity.

Desirable

Bachelor’s or Master’s degree in a related field to TCFF’s work.

Proficiency in using Salesforce and Canva.

Location:

Mayfair office (no hybrid working)

We're looking for a kind, compassionate and resilient Service Manager to join our Nimrod House service in Newham.

£42,000.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

You will be responsible for the effective management of all aspects of service delivery, including line managing the relevant front line staff as well as effectively managing all stakeholder relationships in partnership with the Head of Operations. You will lead and manage the teams ensuring that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff to effectively support customers with high needs.

Leadership Accountabilities:

- Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
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Operational Accountabilities:

- Drive business planning activities within your contract, ensuring relevant and challenging objectives are set and ongoing performance tracking, developing turn around action plans as necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Have sound knowledge of the customers living in the service and be able to promote their wellbeing and quality of life
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team, lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for region
- Ensure Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Head of Operations Managers
- Ensure that all other Look Ahead policies and procedures are adhered to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our website for the full job description.

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

Please visit our website to download an application pack

Closing date for applications: 28 July 2025 at 9am

Interviews will take place on: 6 August 2025