Team manager jobs in new southgate, greater london
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Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.
The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.
The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.
The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Key Responsibilities
- Triage, onboard and support a caseload of 15-20 individuals
- Triage and support individuals dropping into the service for household / cost of living crisis support
- Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
- Complete emergency applications and grant applications
- Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
- Provide housing, general money and debt management advice
- Provide information on employment opportunities and training support for clients
- Where appropriate, source warm goods for those in need
- Engage in outreach within the borough to encourage referrals and promote the service
- Signpost to other relevant services in the borough, or further afield
- Attend training, forums and meetings to ensure knowledge remains relevant and up to date
- Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
- Provide updates and feedback to the broader teams
- Engage in multi-disciplinary meetings, both internally and externally
- Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
- Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
- Record the results of outcome assessments and satisfaction surveys on the Views databases
- Work in line with triage procedures and use the referral process when referring cases to external organisations
- Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
- Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
- Undertake additional duties that may reasonably be required to fulfil the objectives of the post
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice and information
- Experience of managing complex cases and autonomously managing a caseload
- Experience of working with multiple agencies and attending multi-disciplinary meetings
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
- Experience with de-escalation, recognising and mitigating risks
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
Skills and Abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening and liaison skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Knowledge of best practice for lone working, data protection and safeguarding adults
- Willingness to undertake training related to housing and welfare benefit
- A team player
- Ability to work on your own initiative
- Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
- Strong organisation and administrative skills
- The drive to motivate self and others to achieve positive outcomes
- Flexibility in overall approach to work
- Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
- Strong sense of self, and ability to set and maintain boundaries
- Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
- Ability to plan and prioritise your own workload
Desirable
Lived experience of mental health problems, and of using mental health services
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
ABOUT LUMOS
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’ mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
The Communications Manager will play a pivotal role in telling Lumos’ story to the world, shaping messages that inspire action, connecting global audiences, and amplifying our mission to transform the lives of children. This role blends strategic thinking with creative storytelling to support Lumos’ global fundraising, programmatic, advocacy and organisational goals.
Working closely with colleagues, key stakeholders, journalists and freelancers, the Communications Manager will craft top quality, engaging content across our channels, with a strong focus on editorial, media, and internal communications. They will lead the production and dissemination of global communications content and provide editorial guidance on key production projects to ensure every message is impactful, consistent, and aligned with Lumos’ values.
Applicants must have the right to work in the UK. Please note that feedback will only be provided to candidates who attend an interview.
If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.
Please submit your application by the closing date of 9th September 2025.
To realise every child’s right to a family by transforming care systems around the world.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Campaigns Manager, who is passionate about driving change and has knowledge and experience of Communications and managing staff. This is a temporary post, whilst we go out to recruitment for a permanent post, during the busiest time of the year for White Ribbon.
The post holder will be leading our national flagship campaign – White Ribbon Day (25th November) and the following 16 days of activism, ensuring existing plans are fully developed and delivered and the campaign meets its goals and targets.
This will involve managing and working with the Campaigns Officer, the Communications Officer and a freelance and part time Project Officer (for the Portraits Project) and additional freelance and part time Communications Officer (for social media). You will need to manage our outsourcing contract with PIC PR (marketing agency) in an effective manner, to achieve our campaign goals.
Close working with the Business Development Manager and the Accreditation and Training team will be required.
You will be responsible for monitoring, evaluation and reporting to the Board of Trustees on the success of the campaign.
You will need to manage the project budget, reporting to our Finance Manager, and ensure that our campaign sponsors are happy.
Must-have qualifications
Experience in managing campaigns
Knowledge and experience in Communications
Experience in managing staff
Must be located in the United Kingdom
Desirable
Experience in monitoring, evaluation, and reporting
The client requests no contact from agencies or media sales.
Salary: £33,000 - £37,000
Contract: Permanent
Location: Hybrid- 3 days per week in the London office
Closing date: ASAP
Benefits: 28 days annual leave bank holidays, enhanced family leave, wellbeing allowance, professional development budget, flexible working
We have a great opportunity for a Volunteer Manager working for a fantastic welfare charity, reporting to the Head of Governance. This is an exciting chance to lead and shape a national volunteering programme, with scope to innovate, influence policy, and make a real impact across the charity. You’ll be the go-to person for all things volunteering, with the autonomy to build systems and inspire teams.
As part of this exciting role, you will champion inclusive and meaningful volunteering opportunities, lead on volunteer recruitment, training, and governance, and develop and manage the volunteer management system (Better Impact).
To be successful as the Volunteer Manager you will need:
- Experience in volunteer recruitment and management
- Strong organisational and communication skills
- Ability to work with diverse teams and manage multiple priorities
If you would like to have an informal discussion, please call Ashby and quote ref 2685AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I’m thrilled to be working with an international campaigning charity, that advocates for animals, to find their new Marketing Manager, in a remote role, based in the UK. Are you a strategic, data-driven, and solutions-oriented Marketing Manager, ready to lead the optimisation of their supporter engagement systems and data-driven marketing operations in the UK?
As Marketing Manager you will streamline and coordinate public communications, ensuring they are streamlined, impactful, and evidence-based. You will manage a team, and play an essential role in optimising the charity’s CRM platforms (with a focus on Salesforce and related tools), ensuring they are efficient, intuitive to use, and designed with their supporters’ experiences in mind.
The ideal candidate:
You must have in-depth experience in managing CRM systems (Salesforce experience strongly preferred), with proven experience of streamlining complex CRMs for usability and efficiency. A track record of understanding and evaluating direct marketing and digital advocacy campaigns, skilled in M&E, and strong copywriting skills.
You will have hands-on experience managing team members and supporting their professional growth. Experience in marketing automation, and familiarity with GDPR best practice, is desirable.
You will join a passionate team, with opportunities for learning and professional development.
- £39,000 – £42,500
- Remote, in the UK (mandatory to travel to London once a month, at own cost)
- Full-time, permanent.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm
- Mental Health Support Service
The charity will review applications on a rolling basis, so please get in touch now, to avoid disappointment.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About FARA
FARA has been dedicated to supporting disadvantaged children and young people in Romania for over 30 years through our network of 40 charity shops. We are now recruiting a passionate and dynamic Shop Manager to join our vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything we do.
The Role
As a Shop Manager, you will play a key role in the day-to-day operations of the store, ensuring that everything runs smoothly and efficiently. Your responsibilities will include:
- Assisting in the recruitment of shop staff and ensuring adequate shop cover
- Supervising, training, and motivating shop staff and volunteers
- Promoting a positive team spirit and maintaining high morale
- Managing sales targets and driving the shop’s performance
- Handling general administrative duties
- Creating a welcoming and friendly atmosphere for customers and volunteers
- Engaging with the local community and networking with customers
- Ensuring compliance with the company’s policies and procedures
- Overseeing tasks such as Gift Aid (sign-up and processing), sorting donations, steaming clothes, pricing, visual merchandising, till handling, cashing up, and manual handling
- Maintaining a clean, tidy, and safe working environment
The Ideal Candidate
To be successful in this role, you will need:
- Previous experience as a Retail Manager or Team Leader
- At least 2 years of retail experience
- Charity shop experience
- Strong customer service skills and the ability to build rapport with customers
- Excellent communication and interpersonal skills
- A collaborative team player with proven people management abilities
- Organisational skills and the ability to multitask
- A hard-working and positive attitude
- A sales-driven mindset and the ability to meet targets
Working Hours & Conditions
- Location: Barnes
- Shop Opening Hours: 09:30 – 17:30
- 8-hour shifts with a 30-minute break
- 5-day rota, Tuesday to Saturday
What We Offer
- Employee Assistance Program
- Comprehensive sick pay (subject to conditions)
- 28 days annual leave, inclusive of bank and public holidays
- Opportunities for realistic career progression
How to Apply
If you are passionate about working in a charity retail environment and making a difference, we’d love to hear from you! To apply, please submit your CV outlining your relevant experience and why you would be a great fit for the role.
FARA is an equal opportunities employer, and we encourage applicants from all backgrounds.
The client requests no contact from agencies or media sales.
We are seeking a Stakeholder Engagement and Comms Manager
The National Safeguarding Team provides professional safeguarding advice to the Church of England on matters of national policy as part of its wider transformation plan, which includes the development and implementation of national policy, training, quality assurance and audit, and work with survivors. The national safeguarding team also leads complex casework and supports dioceses in their safeguarding of children and adults.
The Redress Scheme project is part of the Church of England's Safeguarding Programme, which aims to embed structure, quality assurance and continuous improvement in line with its Safeguarding principles. Following the Church of England's recently approval of a comprehensive redress scheme for survivors of Church-related abuse, the project is now moving into the implementation phase, and we are looking for a new member of the team to help us prepare for the opening the Scheme.
The role will work with multiple NCI departments involving, for example, HR & Payroll, Finance & Resources, Legal, among many others as well as Safeguarding Bishops and Safeguarding teams of the Church of England in support to the mission of the Church of England and this Programme's in particular, as well as external stakeholders, including the media. To assist this project, there is a requirement for a Stakeholder Engagement and Comms Manager role to be performed by a specialist with relevant experience and expertise.
What you'll be doing
We are seeking a dynamic and experienced Stakeholder Engagement and Communications Manager to play a pivotal role in the delivery of the Church's Redress Scheme. This high-profile project requires a strategic communicator and relationship-builder who can lead engagement efforts across the wider Church and National Church Institutions (NCI) staff, ensuring clarity, sensitivity, and impact in all communications.
As a key member of the project team, you will be responsible for developing and executing a comprehensive stakeholder engagement and communications strategy, acting as the face of the programme and ensuring that all stakeholders are informed, consulted, and supported throughout the Scheme's development and launch.
Summary of main responsibilities
- Lead stakeholder engagement across diocesan and cathedral safeguarding teams, NCI staff, and external media.
- Develop and deliver a multi-channel communications and engagement strategy.
- Build stakeholder knowledge and capacity to support effective communication and collaboration.
- Serve as the primary point of contact for stakeholder enquiries and engagement.
- Facilitate meetings and consultations, including with volunteer survivors to inform messaging.
- Maintain and update project FAQs and key messaging documents.
- Liaise with the National Communications Team to manage media strategy and press engagement.
- Coordinate out-of-hours media responses via dedicated mobile (as agreed).
- Monitor and report on engagement progress, risks, and feedback to governance boards.
- Create awareness campaign materials and oversee their release in line with Scheme launch.
Key Role Requirements
- Fixed-term contract until June 2026.
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role with the expectation to work from the office location 1-3 days per week.
Your Salary
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Please note: You must have the right to work in the UK to be considered for the role.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: The role is primarily based at Crisis Skylight Brent (1-2 Bank Buildings, High St, NW10 4LT). This role will include some outreach and there is an expectation to travel across the wider Harlesden area and other parts of Brent to support individuals and meet relevant support agencies.
Contract: 12-month fixed term contract
About the role
This is an exciting new role in Crisis to deliver upstream prevention in partnership with Brent Council in Harlesden by supporting a newly set up Neighbourhood Team and contribute towards its key aims of preventing homelessness and income insecurity as part of Crisis and Brent Council’s place-based approach.
You will:
- Be a first point of contact for people in Harlesden who are at risk of homelessness, who are also likely living with debt / income insecurity and who may not have engaged with services or who fall outside homeless services’ criteria or statutory level support and who could benefit from holistic earlier support.
- Through high quality, person-centred IAG, coaching, advocacy, casework and a range of relational methods you will enable local people in Harlesden to resolve issues themselves, access services or be linked to the integrated neighbourhood team to help to address to address barriers and seek solutions.
- Reach out to people in the community, listen carefully to their story as you work with them to agree options and possibilities, and identify a range of solutions to support their goals, improving income security and preventing possible future homelessness.
- As lead worker create person centred support for an individual, to build collaborative, consistent and Psychologically Informed relationships with individuals and stakeholders from a range of services within and outside the integrated neighbourhood team.
About you
- You have worked within a relevant sector that supports people e.g., homelessness, mental health, drug and alcohol treatment, social care, education and skills, youth work, community development
- You can demonstrate awareness of barriers to engagement and participation experienced by people facing homelessness or a future risk of homelessness and other forms of social exclusion with an understanding of how they might be overcome.
- You have experience of assessing presenting needs, and an understanding of strengths-based assessments and action planning. Empathy and understanding of the barriers to accessing services and support faced by homeless people including mental health issues, and awareness of ways to over-coming them, including planning and reviewing actions and goals, meeting client needs and priorities.
- You work collaboratively with the ability to build and manage successful relationships with external agencies and relevant service providers and successfully advocate on behalf of clients and strong interpersonal skills.
- You have experience of delivering high quality information, advice and guidance or coaching and managing a caseload within a relevant sector, holding a Level 3 Information, Advice and Guidance or coaching qualification or be willing to work towards one.
- You are able to effectively manage own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands and willingness to reflect upon and develop own practice.
- You are a strong team player and ability to work on own initiative and seek support and advice where appropriate
- You can demonstrate knowledge of safeguarding and commitment to act in compliance with safeguarding policy and procedures
- You will demonstrate commitment to Crisis’ purpose and values, alongside Brent Council’s values .
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 10 September 2025 at 23:59
Interview date and location: Wednesday 19 September 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
We would strongly encourage you to visit Crisis Skylight Brent prior to applying. We are holding an open evening on 2nd September from 17.00 – 18.00 hrs and 18.00 to 19.00 hrs at Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and some of the team. To RSVP and let us know you’ll be attending please email us.
If you’re unable to make the open evening but would like to have an informal conversation about the role, please email us and we will arrange a call.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Centre for Progressive Change is looking for a full-time Operations Director that will be part of the newly formed Executive Team. This role will be responsible for running the operations of the organisation with a focus on our people, systems and processes. They will work closely with the Executive Team, ensuring the organisation runs smoothly and efficiently so that we can have impact.
The Centre for Progressive Change (CPC) is an organisation that builds campaigns for national policy change in the UK. Our focus is on making progressive gains that improve the lives of low- and middle-income communities. We want the UK to be a place where everyone has the financial resources they need, where people are treated as equals and are free to be who they are without persecution, and where we look after our environment.
To achieve this vision, our mission is to build proactive campaigns for progressive legislative change, do research on what works when campaigning for national policy change and offer training and consultancy to support other organisations to build effective campaigns. Our campaigns use an inter-disciplinary approach including community organising, mobilising, advocacy, business engagement, campaign research and press work.
We run campaigns for national policy change on progressive issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Engagement Manager
Location: London
Hiring range: 46,000 – 55,000 GBP per year
Staff work a hybrid schedule with 2 days/week in the office
Founded in 1969, IFAW is a global nonprofit with a goal of animals and people thriving together. With 50+ years of expertise in conservation and rescue, and projects in more than 40 countries and international waters, IFAW strives to improve the lives of animals and people and to protect our shared home.
The Donor Engagement Manager is responsible for communicating IFAW’s vision, strategy, and impact to inspire significant philanthropic commitments for IFAW's work from high-net-worth individuals and family foundations. By spearheading best-in-class donor communications, engagement, and stewardship, this role serves an essential function: developing and building IFAW’s reputation to position IFAW as a top charity worthy of significant donations. The Donor Engagement Manager plays a key role in improving the HNW donor journey and achieving our fundraising goals for enhanced programmatic impact globally in conservation, rescue, and policy.
Role and Responsibilities
The Donor Engagement Manager is an integral component of IFAW’s global Development team. Reporting to the Deputy Vice President, Development, the Donor Engagement Manager leads a robust donor communications, engagement, and stewardship program for high-net-worth (HNW) individuals, spearheading the development of strategy and plans, and supervising a team of contractors and freelancers for project implementation. The successful candidate will contribute to the attainment of ambitious growth goals (including current use, endowments, and significant gifts in will), by inspiring donors’ philanthropic support and leading the creation and implementation of a suite of donor communications and experiences.
Critical responsibilities include:
Create dynamic donor engagement plan
· Spearhead donor engagement plans, including cultivation, stewardship experiences, and recognition
· Drive a robust calendar of communications and activities to optimize donor engagement, mission impact, and a best-in class donor experience with IFAW
· Advise and support frontline fundraisers with strategy and content for donor communications and proposals; collaborate with gift officers on HNW individual donor cultivation, solicitation, and stewardship efforts, including development of custom proposals and cases for support
· Collaborate with communications and program teams to create compelling donor impact reports, donor newsletters, webinars, bespoke proposals, and other tools that drive and support effective engagement, cultivation, solicitation, and stewardship of major- and principal-level gifts as well as larger legacy commitments; maintain curated library of assets for gift officers to use or customize
· Gather and share impact stories, data, and testimonials to demonstrate the value of donor contributions
· Plan and oversee execution of exclusive engagement opportunities (in-person and virtual) for target audience, designed to highlight IFAW programmatic expertise and build stronger donor relationships
· Develop and implement personalized stewardship plans for select principal and major donors, working closely with frontline fundraisers and relationship managers
· Ensure all donor touchpoints reflect the organization’s mission and values, and that donors feel valued and connected
Manage projects and personnel
· Lead, coach, and manage a team of freelancers responsible for communications, stewardship, and engagement activities; oversee contracts, monitor deliverables and expenditures
· Maintain strong relationships with program leaders across the global organization, keeping apprised of IFAW’s programmatic work to identify topics that will appeal to high-net-worth donors and prospects
· Analyze donor engagement metrics, track trends, and report on the effectiveness of engagement and stewardship strategies.
Collaboration and fundamentals
· Ensure routine fundraising communications and templates for major gifts are up-to-date, accurate, and on brand (e.g., fundraising appeals, donor education emails, gift acknowledgments, holiday cards, swag)
· Manage creation and updates of bespoke proposals so that they are timely and well-designed
· Improve integration of mail / email outreach
· Collaborate with communications and marketing teams to optimize use and creative repurposing of resources and collateral materials
· Enhance web presence (philanthropy pages) to incorporate donor testimonials and demonstrate impact of philanthropic support
· Update and improve naming opportunities for major and principal gifts, named and endowed funds, larger legacies and blended gifts from HNW individuals
Strategic guidance and innovation
· Collaborate with DVP Development to recommend and implement effective points of contact with donors for the purposes of cultivation, solicitation, and stewardship of six-figure+ gifts
· Identify opportunities to present our work more effectively and enhance the donor experience
· Launch or relaunch giving societies – e.g., cumulative lifetime giving, high-end annual giving, legacy society – with an emphasis on philanthropy and engagement rather than perks and benefits
· Advise on ways to streamline and improve donor communications and engagement, e.g., by leveraging technology, balancing push / pull outreach, adjusting the mix of print / digital and other media
· Guide the larger Development team in positioning our programs to inspire greater philanthropic support
Qualifications and Education Requirements
· Minimum 4-5 years of related experience in nonprofit stewardship, donor communications, fundraising, or related transferable experience
· Experience leading a team in a development setting, including direct supervision of colleagues in donor engagement and stewardship; and/or management of a stable of contractors and freelancers
· Demonstrated ability to work well in a fast-paced, multifaceted environment and lead numerous functions and various projects simultaneously
· Exceptional written communication, relationship-building, project management and collaboration skills
· Intellectual curiosity
· Must be professional, highly organized, creative, efficient, and collaborative.
· Cultural competence: ability to work seamlessly with colleagues across four continents.
· Able to work successfully both individually and as part of a team.
· Must be flexible and willing to take on new responsibilities within a growing program
· Ability to travel regionally/internationally for trainings and team meetings
· A degree from a four-year college or university preferred
· Knowledge of Microsoft products, including PowerPoint, Excel, Word, and Outlook required; familiarity with Adobe, Canva or other graphic design / visual communications programs a plus
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
To apply, please submit CV and letter of interest to Donor Engagement Manager | Opportunities
The client requests no contact from agencies or media sales.
Royal Economic Society (RES) is the professional membership body and learned society for the study and application of economics. The RES has been at the forefront of advancing economic knowledge globally since 1890 and has been foundational in building capability and excellence in the profession. With over 3,000 individual members worldwide and a dozen organizational members, we are one of the oldest economic associations in the world. Increasingly we are focused on improving the public understanding of economics through engagement with schools and the wider public. Improving diversity, inclusion and professional conduct within the discipline is a key strategic priority of the Society.
Job Overview
The Senior Communications Manager is responsible for developing and delivering the Society’s communications strategy to enhance its visibility, influence, and engagement with key audiences. The role ensures that the Society’s voice is clear, consistent, inclusive, and aligned with its strategic aims across all channels—web, social media, email, press, and publications. The role combines planning and budgeting with hands-on communications activity.
Key Responsibilities
Strategic Communications
- Develop and implement an annual communications plan to support the Society’s strategic objectives, including member communication and marketing of the Society’s activities events and programmes.
- Work with the CEO, senior staff and officers to shape key messages and deliver campaigns that enhance the Society’s visibility and reputation.
Digital and Print Content
- Manage the Society’s website, ensuring it is current, accessible, user-friendly, and engaging.
- Oversee the production and distribution of newsletters, bulletins, blogs, and reports.
- Write, edit, and commission content for various audiences, including members, academics, policymakers, students, and the general public.
Social Media and Brand Management
- Manage the Society’s presence on social media (e.g. X/Twitter, LinkedIn, YouTube), creating engaging and timely content.
- Develop multimedia content (videos, infographics, animations) as needed.
Media and Public Relations
- Monitor performance against income and other targets and report regularly to the Chief Executive and Board.
- Prepare briefings, proposals and reports for Board and committee meetings.
Internal Support
- Provide communications advice and support to staff colleagues and committees across the organisation.
- Collaborate with staff colleagues to ensure clear and effective promotion of RES activities and outputs.
- Develop communication toolkits, templates, and training to support wider staff and volunteer contributions.
Other
- Carry out any other tasks and responsibilities commensurate with the role and as reasonably requested.
Person Specification
Essential Skills
- Significant experience in a communications role, ideally within a professional body, academic institution, or non-profit organisation.
- Excellent written and editorial skills, with the ability to produce compelling, accurate, and audience-appropriate content across different formats and channels.
- Strong skills in managing digital platforms, including websites (e.g. WordPress), email marketing tools (e.g. Mailchimp), and social media (e.g. LinkedIn, X/Twitter, YouTube).
- Proven ability to develop and implement communication plans, manage multiple projects simultaneously, and meet deadlines with minimal supervision.
- Experience in applying and maintaining brand identity across a wide range of communications outputs.
- Strong interpersonal and collaboration skills, including experience working with internal teams, senior leaders, and external stakeholders.
- Ability to monitor performance metrics (e.g. website, social media) and adapt communications accordingly.
Desired Skills
- Knowledge of economics or higher education landscape.
- Understanding of learned societies, professional associations, or membership organisations.
- Experience working with journalists or managing media relations.
- Awareness of equality, diversity and inclusion issues and how to reflect them in communications content and practice.
Application Process
Please send your CV along with a personal statement outlining how you meet each person specification point. Applications that have not linked the personal statement to the person specification points will not be considered.
Applications should be emailed to us by 9am Monday 8 September 2025. Late applications will not be considered. Interviews will take place week commencing 15 September 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Campaigns and Communications Manager will play a key role in identifying strategic opportunities to make change through empowering and engaging our clients and local network, building and communicating a strong case for change. You will also play an important leadership role within LRMN, sitting on the management team.
Key responisibilties include:
- Leading the development and delivery of media, communications and campaign strategies and activities within LRMN to establish and maintain a consistently high and positive media profile.
- Working closely with LRMN’s Fundraising team in producing core messages and other relevant documents to support LRMN’s fundraising strategy and activities.
- Enhancing visibility and reputation to attract funding, future staff and policy changes.
- Effectively managing the Campaigns and Communications Officer and Community Engagement Officer, ensuring relevant assistance is provided to meet targets and goals.
- Developing a core set of impact evidence and relevant marketing materials that will promote the work of LRMN, show its success and the experience of refugees, asylum seekers and migrants.
- Ensuring engagement of clients in influencing local and national campaigns with their lived experience.
- Provide strategic lead on LRMN’s Borough of Sanctuary campaign, in Lewisham, Greenwich, and beyond, and other local and national campaigns.
- Developing strategic partnerships with key local, regional, and national partners in shaping and promoting campaigns most relevant to LRMN’s client base.
The client requests no contact from agencies or media sales.
About the role
The Press and Public Affairs Manager role is an opportunity to join our dynamic and fast-paced team working on issues at the top of the political agenda.
The King’s Fund has a strong presence in the media, a respected voice in parliament, and extensive connections across the health and care sectors. With the nation’s health worsening, health and care services facing challenges on multiple fronts, and the government embarking on an extensive reform agenda as it implements its 10 Year Health Plan, we are looking for a Press and Public Affairs Manager to join our team for a year and help ensure our work has even more impact.
The successful applicant will lead strategic communications, working with internal colleagues and external clients. The role will focus on working with journalists to secure high levels of media coverage for our work, regular parliamentary engagement including engaging with new health legislation, and close working with government and national stakeholders.
We are seeking candidates with a proven track-record in delivering first-class media relations, the ability to develop strong working relationships with clients and stakeholders, and the skills to analyse and articulate complex policy issues. In return, we are offering the opportunity to work on some of the biggest policy issues facing the nation, working alongside leading experts in a friendly and supportive charity.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
No agencies please.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
The deadline for receipt of applications is Monday 8 September, 9.30am.
We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within 3 weeks of the closing date, please assume that you have not been shortlisted for interview.
Interviews will be held on 17 September but the panel can be flexible for a particularly strong candidate (role available to commence from October).
The client requests no contact from agencies or media sales.
Finance Manager | 9 Months FTC | London | £40,000 - £45,000 | Hybrid - London
For a leading global NGO, we're recruiting an Interim Finance Manager for 9 months. Supporting the Senior Finance Manager and Director of Finance and IT, the Interim Finance Manager will oversee the month-end processes, balance sheet and income reconciliations, VAT returns, and budgeting and reforecasting process. Supporting the UK Finance teams, this role will consolidate management accounts and budgets at group level and provide support and analysis to help decision-making.
What you'll be doing:
- Preparation and posting of monthly journals and assisting the Senior Finance Manager in preparing management accounts, and investigating variances
- Overseeing the monthly management accounting for central support functions, acting as their business partner
- Monthly income processing and reconciliations
- Maintaining records on restricted funding
- Balance sheet reconciliations
- Monthly bank reconciliations and maintain fixed asset register
- Processing BACS payments to suppliers and compile VAT returns for sign-off
- Project work to include updating the fixed asset register, reviewing and optimising month-end processes and procedures, updating the payment processes, act as Audit contact for submitting files on the audit portal, and updating the finance manual / finance training
What you'll offer:
- AAT qualified or part-qualified accountant
- Proven experience in management accounting and reconciliations
- Experience in an international development charity or NGO
- Strong experience of Excel, and ideally Unit4 / Agresso.
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row has been supporting homeless and vulnerably housed people since 1860. For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice and recovery programmes.
About the role
- To account manage a portfolio of corporate donors. Ensuring regular communications with corporate partners through phone, e-mail and face to face meetings to ensure targets are met and strong, lasting relationships are developed.
- To assist with all levels of corporate administration, including; thank you letters; certificates; project reports; updating all correspondence and meeting information within the CRM database.
- Create and implement tailored stewardship plans to maintain and grow existing corporate relationships.
- Undertake appropriate research and briefing (for self and others) in preparation for initial meetings with potential corporate supporters, demonstrating agility and creativity along with comprehensive knowledge and understanding of Providence Row’s organisational strategy and services offering when engaging with potential partners.
- To support with corporate volunteering activities both on and offsite, ensuring volunteers have an engaging and impactful experience.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



