Team manager jobs in new southgate, greater london

We’re looking for a Pets and Housing Development Lead, who will play a pivotal role in our projects, which strive to ensure owners and their pets stay together during difficult times.

What does this role do?

As Pets and Housing Development Lead, you’ll:

• manage the continuous development of our Pets and Housing services and projects, including leading on a critical new project moving our data to Salesforce,
• cultivate and maintain key external relationships, such as engaging veterinary practices signed up to our schemes or other organisations in the sector that we partner with,
• develop and create social media content to build the online presence our services have,
• work closely with the PR team to promote our services, from writing press releases to carrying out interviews, to ensure our work reaches the audiences where it can have the most impact.

Please note, this role is being offered as a fixed term, family leave cover contract until October 2026.

Could this be you?

To be successful in this role, you’ll need some experience of project management, as you’ll be working on some big projects that require significant planning and stakeholder management. Excellent communication skills are key, with the ability to build relationships and rapport with external and internal stakeholders at all levels. A strong understanding of social media, PR and online search engine optimisation would be very helpful. Above all, being passionate about the work we do for pets and their owners is essential.

What does this team do?

The outreach department supports people and dogs in crisis, such as those escaping domestic abuse or experiencing homelessness. These specialist services reduce the need for someone to unnecessarily relinquish or euthanise their dog due to the crisis they may be facing. They include Freedom, a specialist dog fostering service for people fleeing domestic abuse, and Pets and Housing projects that support people and their dogs experiencing homelessness and advocating for people to be accommodated with their pets at all stages of their housing journey.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Part time (4 days a week) pro rated salary range - £24000 - £27200 per year.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:

• We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
• Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
• We work with and welcome to the movement, people of all faiths and none.

 Job Purpose

The role of the Central Charity is to facilitate member support and the successful operation of the Charity, lead strategic objects that work to ensure the longevity and sustainability of the global movement and to support the delivery of impactful work in communities that meet our aims. Like many membership organisations, we need to focus on turning membership decline into membership growth. This role is an integral part of an exciting opportunity to change and secure the future of the movement. 2026 is our 150th Anniversary, a year to celebrate and focus on growing the movement in Britain and Ireland.

The post holder will work directly with members and support the rest of the Membership Team. Focus will be on managing membership using our new CRM, supporting membership, faith and programme enquiries, initiatives, and operational delivery, supporting Communities of Interest (our member-based forums),

Main responsibilities

Membership Support

• Manage membership enquiries (average across team of 25 emails daily).
• Manage membership - using, inputting, and reporting via our CRM.
• Facilitate and coordinate faith and membership resources and content delivery.
• Support the charity’s Communities of Interest (representative membership groups).
• Lead the administration of national and regional events.
• Support national programme and membership engagement activities.

General

• To produce and provide reports and resources as required for the Director of Membership
• To work across the charity on supporting the incorporation of membership outputs and content in relevant areas of the wider work of the global charity.
• To undertake any other duties as requested by the Director of Membership.

Core Competencies

Skills & Experience

• Membership Management: Experience of using CRMs and managing enquiries.
• Membership Support: Experience working directly with customers/members.
• Event administration: Experience of working on the delivery of events and external activities.
• Committee/forum administration: Ability to organise meetings and take notes and actions.
• Computer and IT skills: MS applications. CRM experience, use and reporting. Zoom/Team meeting platforms. Survey software. Social media posting.

Refer the attached job description for more information.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 10 September 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Fine Cell Work (FCW) is a charity and creative social enterprise committed to the rehabilitation of people in prison, and post-release. Our innovative Open the Gate (OTG) programme at our Battersea Hub offers work experience, volunteering opportunities, accredited training, mentoring, and signposting support to participants/ Apprentices at any point on their resettlement journey.

About the role:

We are now looking for an experienced and dynamic Engagement and Support Officer (ESO) to join our team. The successful candidate will have a comprehensive understanding of the challenges faced by people in contact with the criminal justice system and will work proactively to establish meaningful and sustainable cross-referral pathways with external agencies. They will nurture a professional, inclusive, and safe working environment; use their knowledge, insights, and expertise to support tangible outcomes for all Open The Gate participants; and develop the wider programme offer in line with our organisational objectives.

In line with our risk management policies and processes, the successful candidate for this role will be expected to support Open the Gate Apprentices with a range of offending histories.  Fine Cell Work does not discriminate on the basis of offence, and welcomes applications from any participants who believe they would benefit from the programme. 

Key responsibilities:

1. Nurturing a professional working environment where Open The Gate Apprentices are supported to achieve their potential.

2. Building and maintaining referral partnerships with external agencies [including HMP resettlement teams, probation services, approved premises and community-based organisations supporting prison-leavers] to increase participant numbers and sustain engagement with Open the Gate.

3. Coordinating applications and referrals for prospective Apprentices, gathering relevant information for dissemination to the wider team.  

4. Working with colleagues in the Programmes team to develop risk management and support plans for each Apprentice, using information regarding offences, licence conditions and risk areas, liaising closing with the probation service and other agencies where relevant.

5. Ensuring timely, accurate, and safe recording of all information and personal data.

6. Case management of Apprentices, including action-planning and goal setting in consultation with the Workshops Manager, supporting Apprentices to achieve work-ready outcomes in an agreed period.

7. Providing day to day practical, pastoral, and sign-posting support to a caseload of Apprentices and providing ad-hoc support to graduate Apprentices when required.

8. Working with the wider team at Fine Cell Work to develop and coordinate a series of employability and creative wellbeing workshops for Apprentices.

9. Supporting small grant application processes on behalf of Apprentices.

10. Responding to safeguarding concerns in line with Fine Cell Work policy and procedure.

11. Supporting the Volunteer and Programmes Manager with the delivery of the Service User Involvement Strategy and championing service user involvement across the organisation more broadly.

12. Supporting the Volunteer and Programmes Manager to recruit and deliver training to mentors and other volunteers in roles supporting Apprentices.

Working with the Volunteer and Programmes Manager to develop and enhance the Open the Gate mentor offer including as the first point of contact for mentors pre- and post- mentoring sessions. 

Knowledge and Skills for the role of Engagement and Support Officer:

Essential

• The ability to build rapport, establish trust, and work non-judgementally with individuals from diverse backgrounds.
•  At least 3 years’ professional experience working with adults in contact with the criminal justice system, assessing needs and risks, and formulating support plans.
• Excellent organisational skills and an ability to manage competing priorities on a daily basis.
• Experience working alongside probation and other key workers to formulate risk management plans in line with licence conditions.
• Demonstrable experience of adult safeguarding and a proven ability to assess, manage, and effectively communicate risks and vulnerabilities.
• Demonstrable experience in seeking opportunities to increase referrals and build new referral pathways.
• A proven track record of case management, and experience ensuring all case records and caseload processes are clear and up to date.
• Experience in impact monitoring and evaluation and working to agreed targets and tangible outcomes, including supporting the writing of reports to Senior Managers.
• The ability to cope with the inherent challenges and demands of the role, maintaining well-being while effectively supporting Open The Gate Apprentices.
• Excellent written and verbal communication skills and a willingness to seek support when needed including accessing clinical supervision regularly.
• A commitment to ongoing professional development.

Desirable

• Up to date knowledge of housing support, the benefits system, barriers to employment and other challenges facing people post-release.
• Experience of IT systems including Salesforce or other database management platform.
• Experience of working alongside volunteers.
• A knowledge of Trauma-Informed Practice.
• An interest in, or appreciation of, the value of creative education

Location: Battersea, London 

This is a full-time (37.5 hours a week), permanent role, and is primarily office-based. 

Salary:up to £30,000, based on experience. 

Fine Cell Work offer the following benefits to all our team members: 

• A supportive learning culture and opportunities to develop in your role 

• 25 days annual leave plus bank holidays (pro-rata) increasing after 2 years of service 

• Employer pension contribution after 3 month probationary period 

• Season ticket loan 

• Cycle to work scheme 

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated. 

Application process: 

To apply for this role please include a cover letter outlining how you meet the person specification, and a CV, by the 7th of September. Please note your application will not be considered if a cover letter is not included.

- First round of interviews: week commencing the 15th September

- Second round of interviews: week commencing the 22nd September

Job title: NC Capacity Building Officer (Fundraising)
Department: Education  
Responsible to: NC Capacity Building and Data Manager
Location: London (UK) or Berlin (Germany) - hybrid working 
Salary: £34,400 per annum (London) or €40,000 per annum (Berlin)
Working pattern: Full time, 38.5 hours per week
Duration of contract: Two years with a possibility of extension
Start date: As soon as possible

Are you passionate about making education more accessible and excited to support a global network of dedicated volunteers?

UWC International is looking for a collaborative and digitally savvy NC Capacity Building Officer (Fundraising) to help strengthen fundraising efforts across our worldwide community of national committees. In this role, you’ll support volunteers with tools, training, and guidance to raise funds and grow local engagement - making it possible for more young people to access a life-changing UWC education.

You’ll be part of a supportive international team, working closely with colleagues in Education and Finance to administer fundraising and grants systems, manage donation flows, and contribute to the team’s monitoring and evaluation efforts. If you are interested in fundraising, confident in navigating digital tools, and thrive on empowering others, we’d love to hear from you.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting employment, in compliance with the relevant immigration rules. Candidates should state which UWC International office location they would like to work from in their application. Please provide confirmation of your eligibility to indefinitely work or reside in the UK or Germany in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK or Germany.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 PM (UK time) on Monday 25 August 2025

Interview and/or assessment dates:  
First round interviews on Wednesday, 3 September & Thursday, 4 September (remote)
Second round interviews on Wednesday, 3 September & Thursday, 4 September (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.

We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.

As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.

This is a 12 month fixed term contract.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Executive Assistant

We are looking for a driven self-starter with a varied skillset to join the team, acting as an integral part of the success of the organisation by providing administrative support and operational insight to the Director and wider team.

Position: Executive Assistant

Location: London/Hybrid, office 2–3 days a week, with flexibility to work from home

Hours: Full-time

Salary: £28,000–£33,000 depending on experience

Contract: Permanent

Closing Date: 31 August 2025

Interview Date: The first round is online on 15 September 2025 and the second round is in person at our London office on 22 September 2025.

The Role

The Executive Assistant is a varied role, and would suit someone who loves to make things happen, is helpful and co-operative, and takes initiative; someone able to prioritise a range of tasks and commitments. The role involves supporting the Director of the organisation to be as effective as possible, and needs someone skilled in diary management, team and finance administration, project management and office management systems to support the day-to-day operations of this busy team. The role holder will play a crucial part in enabling the team to function as a well-oiled machine, and will make a key contribution to team culture.

About You

The successful candidate will have experience in using their administrative and operational skills within a team setting, as well as being a proficient MS Office user. We’re looking for someone who is excited about the work the organisation does and is eager to contribute to the mission.

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as PA, EA, Personal Assistant, Executive Assistant, Secretary, Clerical, Administrator, Senior Administrator, Administration Manager.

About you

You’re entrepreneurial, independent, and driven. You treat your work like it’s your own business - spotting opportunities, testing ideas, and chasing results.

If you’re a traditional charity fundraiser, this probably isn’t for you. But if you’re excited by risk, growth, and pace - keep reading.

Over the past three years, we’ve bought and scaled swim events, turned others down, failed fast, and doubled our unrestricted income. We want someone who’s up for that kind of journey over the next three years too.

You’re as comfortable pitching to a corporate partner as you are writing fundraising copy, tweaking button text, or building a forecast. You can move between detail and vision, instinct and data, phone calls and spreadsheets.

You know how to deepen supporter journeys, grow fundraising per head, and develop new income streams. Bonus points if you like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we aim to do that in the next ten years.

We’ve grown our impact 5x in the past three years and now raise over £1m in unrestricted income annually through our swim events. Our events attract 5,000 swimmers and 3,000 fundraisers, and we own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - alongside a growing series of 24-hour relays in lakes and lidos.

We’re small, ambitious, and fast-moving. Strategy and delivery happen side by side. We work on multiple projects, test constantly, and keep things flexible and responsive. You’ll need to thrive in that environment to enjoy the role.

The role

We’re all driven, and you’ll need to be too - this is a fast-paced, ambitious environment with lots of learning and change.

We’re looking for a strategic, creative Head of Fundraising to lead our next phase of growth.

Your first focus will be stewarding our 3,000 fundraisers - overseeing segmented email journeys, managing a £40k prizing fund, and improving supporter care through deeper, more personal touchpoints. That might mean calls, events, or just finding ways to help people feel more connected to their impact.

Beyond that, you'll help us develop and test new income streams - from matched giving and regular giving, to sponsorships, repeat fundraising, and post-event conversion. You'll also play a key role in evolving our Challenge Events portfolio across in-person, virtual, and blended formats.

This role requires someone with a strong track record in fundraising growth, a test-and-learn mindset, and the ambition to build something big.

Core Responsibilities

• Strategy Development and Implementation
• Develop and execute a fundraising strategy aligned with the charity's objectives.
• Identify and cultivate new fundraising opportunities to diversify income streams.
• Defining our fundraising growth strategies, specifically around our event series.

Community and Events Fundraising

• Oversee the planning and execution of community fundraising initiatives, specifically with our event fundraisers.
• Engage and mobilise volunteers and supporters for fundraising activities.

Fundraiser Care

• Customer Lifetime value / retention / regular giving.
• Build and maintain relationships with donors, ensuring effective stewardship.
• Develop and implement donor retention strategies to increase long-term support and regular giving.

Trusts and Foundations

• Working closely with our Head of Programmes to oversee our bids process, working with specialists and utilising learnings from previous years.
• Deepen strong relationships with grant-making bodies and ensure compliance with grant requirements.

Corporate Partnerships

• Manage and develop corporate partnerships and event sponsorships. 
• Develop tailored proposals and pitches to attract corporate support.

Team Leadership

• Lead, inspire, and manage a small fundraising team, fostering a culture of high performance and collaboration.
• Provide mentorship and professional development opportunities for team members for both fundraising and marketing.

Monitoring and Reporting

• Track and report on fundraising performance against targets.
• Provide regular updates to the Senior Leadership Team. 

Qualifications and Experience

• Proven experience in a senior fundraising role.
• Proven experience working on fundraising events and event fundraising.
• Demonstrable success in developing and implementing successful fundraising strategies.
• Strong track record of securing major gifts, grant funding and/or corporate partnerships.
• Excellent interpersonal and communication skills, with the ability to engage and inspire a wide range of stakeholders.
• Experience in digital fundraising and leveraging social media platforms.
• Strong leadership and team management skills.
• Highly organised, with the ability to manage multiple projects and deadlines.

Optional / Ideal Responsibilities

Marketing & Comms

• Developing Level Water’s marketing and communications strategy
• Leading strategy implementation and ensuring that we’re representing our Programmes work and impact work in the best possible way to our different groups of stakeholders. 

Digital Fundraising

• Leverage digital platforms, advertising and social media to enhance fundraising.
• Implement innovative online fundraising campaigns and initiatives.

Event growth and innovation

• Understanding the mass participation event landscape and its opportunities, ideally within the swimming sector but other sports experience very welcome.

Personal Attributes

• Passionate about the mission and values of Level Water.
• Strategic thinker with a results-oriented approach.
• Creative and innovative mindset.
• Resilient and adaptable, with a positive attitude.
• High level of integrity and commitment to ethical fundraising practices.

Please send a CV and Cover Letter (which can be a 2-3 minute video) to apply.

An exciting opportunity to use the power of social media to drive real change. Join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.

About Us:

Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.

Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.

The role:
We are looking for an experienced, resilient, and proactive Social Media Support Officer to join our digital team during a crucial phase of Dignity in Dying’s campaign. You’ll be responsible for driving high-impact, engaging social media content that supports our strategic goals and energises our growing supporter and stakeholder audiences across key platforms.

This role will primarily be focused on Dignity in Dying’s campaign, but over time there is scope for the role grow and take on more of Compassion in Dying’s social media delivery.  

Key responsibilities:

• Create compelling, campaign-aligned content for X (Twitter), Facebook, Instagram, LinkedIn, and Bluesky, using existing messaging, framing and personal stories, posting frequently. Engage with accounts with a range of views to challenge misinformation and advance our core messaging.
• Support the creation of dynamic video content and imagery, including vox pops, for social media, including basic editing and captioning.
• Manage our online communities with empathy and sensitivity, identifying new campaigners, people with personal experience, and key stakeholders to get involved in the campaign.
• Collaborate with our campaigns team and agency partners to deliver coordinated set piece social activity, including influencer and ally engagement.
• Run reactive and real-time comms on social media with excellent judgement and fact-checking instincts.
• Integrate social content into wider supporter journeys, alongside email and web communications, including scheduling social media posts.
• Provide support to the Campaigns and Communications Support Officer and Digital Content Officer including drafting and sending email communications and creating content when required.

About you:

• Proven track record in delivering social media for campaigning organisations, political organisations, or high-impact causes.
• Skilled copywriter and content creator with an eye for storytelling and visual comms.
• Experienced in community management and comfortable handling controversial or emotive topics online.
• Confident using social media scheduling and monitoring tools (e.g. Tweetdeck, Buffer etc).
• Able to work confidently and within guidance in a fast-paced environment, and flag concerns and potential organisational or personal risk to colleagues in a timely way.

Values

• Commitment to Dignity in Dying’s vision and mission.
• Commitment to Compassion in Dying’s vision and mission.

Organisational behaviours

1. Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.
2. Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.
3. Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting colleagues.
4. Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.
5. Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.

Role Purpose:

The Circle is an alternative to A&E for young people and children who are finding it hard to cope with their mental health, when medical intervention might not be necessary. We provide one-off in the moment support, and we are open every day of the year with no waiting list.

Mental health advisors are part of the core team, supporting children and young people aged 5-18 and their families every day. You are expected to work within HFEH Mind’s policies and procedures, and adhere to our code of conduct/values.

This role will suit those that have worked with vulnerable children in the past, including, but not limited to, support workers, CAMHS workers and mental health workers. We work within a diverse borough, and look to reflect this in our team.

Job Summary:

The mental health advisor role is a key part of the delivery of the Circle, working on the frontline to support young people and their families who are finding it hard to cope. They will conduct hour long, one-off sessions with children and young people aged 5-18, providing: safety planning, coping mechanisms, psychoeducation, and signposting, and supporting in de-escalation. This will be delivered with a non-judgemental and empathetic approach.

As a mental health advisor, you will need to be ready to respond in the moment to presenting (often unknown) concerns. You will have to dynamically risk assess situations, and be confident in raising concerns when necessary.

Key Responsibilities:

Service Delivery:

• Work as part of a team to provide support to service users and their families.
• Work within the Circle framework, and follow all HFEH Mind’s policies and procedures.
• Develop an understanding of the local area, and other services, to effectively signpost to.
• To deal with all safeguarding concerns in line with HFEH Mind’s safeguarding children policy.
• Take pride in the working environment, keeping it clean and tidy, and reporting any Health and Safety concerns appropriately.
• To utilise skills flexibly and effectively so that support can be tailored in a creative way.

Service Accountability:

• Maintain accurate, clear and concise records of all interactions with children, young people, parents/carers and professionals.
• Attend and engage in mandatory training, as directed by HFEH Mind.
• Ensure all support provided has an inclusive values base, which recognises and respects differences.
• To work collaboratively with all other partners and professionals, and represent HFEH Mind in a positive light.
• Ensure that all support provided  has an inclusive values base which recognises and respects difference and diversity.

Other:

• To attend and engage constructively in 1-1 supervision, team meetings and group reflective practice, where applicable.
• Carry out any additional tasks as required by the Circle or Children and Young People’s Services in consultation with your manager.

Person Specification

Essential

• A minimum of two years’ experience supporting vulnerable children and/or young people in a paid or voluntary capacity, or equivalent.
• An ability to form supportive relationships with families, and tailor support to individual need.
• A child-centred approach to work.
• Working knowledge of child and adult safeguarding
• Organisational skills and excellent time management.
• Ability to communicate clearly both verbally and in writing, to a wide range of audiences.
• Ability to organise and prioritise workload.
• Ability to work flexibly according to the needs of the service, whilst managing your own self-care.
• An openness to your approach to colleagues, managers and in 1:1s and reflective practice sessions.
• Experience of using Microsoft Office package.
• Working understanding of General Data Protection Regulations (GDPR).
• Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.

Desirable

• Experience of working with CYPs presenting with complex needs, and/or who are neurodiverse.
• Experience in managing relationships with professionals (e.g. schools, education psychologists, early help teams), commissioners and other stakeholders.
• Experience in co-producing activities and campaigns with young people.
• Experience of working within a multi- disciplinary team.
• Experience of supporting young people experiencing episodes of heightened stress/distress.
• Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.

This post is subject to an Enhanced DBS check

Are you passionate about youth work with leadership experience? We are looking for a Director of Youth Work to provide effective leadership and strategic direction for the Youth Work team within FAST London. The Director of Youth Work will sit in the Leadership Team, working in collaboration with the CEO and managers to ensure FAST’s overall strategic objectives and desired outcomes are met.

Who we are

FAST London (FAST) is a Christian youth charity based on the Patmore Estate focused on supporting 10–19-year-olds from deprived backgrounds in Battersea and South Lambeth. Our mission is to help young people succeed by creating safe spaces and providing diversionary and inspiring activities that develop resilience and inspire hope in efforts to achieve this. We build relationships with young people by engaging with them in environments where they feel most comfortable whilst doing activities they love. Once relationships are developed, we work with young people and stakeholders to overcome challenges and unlock potential.We also provide opportunities for young people to explore the Christian faith as we believe it transforms lives. We serve people without regard to their religion or ethnic background.

Context for this role

This is a pivotal moment for FAST as the need for our work has expanded due to more young people falling into poverty and struggling in schools. Whilst capacity is a challenge with 60% cut in public youth programmes over the last decade (YMCA 2020). We are still growing strong and are able to work with 300 young people annually. However, our desire is to continue this work of establishing and growing a healthy youth organisation that provides excellent & vibrant youth work that makes a difference to young people’s lives and produces healthy staff that are equipped and empowered to do the job they love. Therefore, the need to grow our team is quite pressing. We are in search for someone with experience leading youth work and developing a healthy organisation who can help strengthen our work here in very significant ways, with a particular gifting in thinking strategically and working hard to get results.

We would love to hear from you if you:

Qualities and Attributes

• Are a committed Christian who loves young people with a heart for the most vulnerable and hard-to-reach
• Have excellent interpersonal and communication skills that inspire confidence and develop a culture of excellence.
• Are strategic thinker, with an ability to grasp detail and translate ideas into strategies and deliverable outcomes.
• Are highly organised, adaptable, problem solver with a focus on results.
• Can think systematically with knowledge of systems and governance of systems

Experience

• Have experience of working in senior leadership in an organisation and a track record of driving strategic vision to reality
• Can deliver frontline youth work in group sessions as well as one-to-one mentoring- experience delivering football projects is ideal
• Have experience in project and/or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence;
• Have experience of managing Safeguarding and Risk within an organisation.
• Have experience of strategic project design, development and evaluation
• Have experience in finance and managing budgets

This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Join our team as a Teaching and Assessment Research Specialist, helping us to support teachers, champion great teaching and raise the status of the profession by helping teachers to develop their assessment literacy, develop a better understanding of different assessment approaches, their advantages and disadvantages and how they link to desired learning outcomes and evidence-informed teaching approaches. This post is funded by the Comino Foundation.

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role and the full application pack, please visit our website

Job Title: Teaching and Assessment Research Specialist

Reports To: Research Lead with mentorship provided by Prof Bill Lucas, Professor of Learning and Director of the Centre for Real-World Learning at the University of Winchester

Salary: up to £39,500 per annum

Contract: Full time, Fixed Term Contract until October 2027 (potential of extension, subject to the availability of project funding).

Hours: A full working week is 35 hours and we offer flexibility with hours. 

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack. 

Based: Either Hybrid or Remote can be considered.

Start date: Ideally the person will be in post by 20th October 2025.

Deadline and interview: Applications will close on 31st August 2025.

Interviews will be scheduled for w/c 1st September (first round) and 8th September (second round) but we will be reviewing applications on a rolling basis so may interview as soon as a suitable candidate is identified.

The interview will consist of a task and competency-based interview.

Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

The Opportunity

This is an exciting opportunity for a postgraduate-level researcher who wishes to combine their expertise in education research and astute understanding of real-life classroom practice. While the role will sit within the Chartered College of Teaching, the postholder will also receive mentoring from Professor Bill Lucas, Professor of Learning and Director of the Centre for Real-Life Learning at the University of Winchester, providing a rare opportunity to combine academically rigorous research with real-life application. As part of a project funded by the Comino Foundation, the Teaching and Assessment Research Specialist will help to increase teachers’ assessment literacy by managing a portfolio of assessment-themed online events, developing a suite of assessment-themed resources, co-ordinating the work of the Next Generation Assessment group and developing an overview of evidence-informed teaching and assessment strategies and how they link to intended student outcomes, based on a series of rapid evidence reviews.

Over the course of the assignment, you will support the Head of Research and Policy and work closely with the Research Lead and the Events and Engagement Manager to create and manage an engaging portfolio of online, assessment-themed events and resources.

This would be an ideal opportunity for anyone with proven expertise in and understanding of the links between evidence-informed teaching and assessment approaches and how they link to desired learning outcomes. You will:

• rapidly review evidence of assessment methods and pedagogies designed to cultivate knowledge, skills and dispositions of pupils, identifying gaps
• with support, produce evidence synthesis for a small number of key methods, not currently widely used by teachers
• manage a portfolio of online events aimed at developing teachers’ and school leaders’ levels of assessment literacy
• co-ordinate the work of the Next Generation Assessment group
• create online resources for the Chartered College member platform relating to evidence-informed teaching and assessment.

The postholder will also be required to collate policy announcements around assessment and monitor any developments relating to the use of EdTech and AI for assessment. The ultimate aim of this work is to help illustrate that the common ‘trad’ versus ‘prog’ debates that still dominate many discussions in education are ultimately unhelpful and teachers need a wide range of different teaching approaches to help support a range of intended learning outcomes. This would be an ideal opportunity for anyone with proven expertise in and understanding of the links between evidence-informed teaching and assessment approaches and how they link to desired learning outcomes.

Skills and experience

Essential

• Postgraduate qualification in Education or a relevant field
• Experience conducting rapid evidence reviews relating to teaching, learning and assessment
• Experience of teaching in schools in the UK or internationally
• Experience producing content for a range of audiences including teachers, school leaders and policymakers
• Excellent knowledge and understanding of effective, evidence-informed approaches to teaching, learning, and assessment
• Experience developing and managing an online portfolio of events and resources
• Experience managing and chairing meetings, including the production of written summaries of discussions for a wide range of audiences

Desirable

• A PhD in a relevant field
• Experience presenting complex information in a concise, graphic format
• Experience working with Canva, InDesign or other graphic design software
• Publications in peer-reviewed journals
• Experience writing grant applications

As well as technical requirements, we are looking for people who: 

• believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change
• communicate clearly and effectively, understand the knack of conveying complex ideas in an easy to understand way
• respect the work schedules and patterns of colleagues
• are learning- and feedback-oriented, intellectually curious, and keen to develop their skillset
• are willing to develop their skills further
• are committed to equality and diversity, which you demonstrate in your work and daily interactions with colleagues, members and other stakeholders. 

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular,nthese values are reflected in our commitment to:

• Flexible working: responsive management, flexible hours, hybrid or fully remote working
• Professional development, including formal and informal training and support
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values
• Maintaining an annual EDI action plan - led by the internal team.

What to expect from the recruitment process

• All applications are anonymised until the point of interview.
• Line Managers trained in recognising bias.
• We implement a standardised interview template and competencies matrix for a fair and transparent process.
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please let us know.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks
All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Founded in the aftermath of the Second World War, Cumberland Lodge works with young people to understand the causes and impacts of social conflict and division, developing the next generation of leaders to create more just and inclusive futures. Our current programme focuses on four key areas: Youth & Democracy; Rule of Law; Freedom of Religion and Belief; and International Dialogue in the Workplace.

As we approach our 80th anniversary we have ambitious plans to scale up our activities and are looking for an experienced Fundraising Officer with strong storytelling skills and a passion for making a difference.

This is a permanent part-time role, two days a week. The successful candidate will join a thriving organisation as part of a small Programme team under the leadership of the Programme Director.

We are seeking to appoint a strong team player who can also work independently, who is well-organised, with excellent communication and inter-personal skills. They must be able to demonstrate success in fund-raising, and have strong knowledge of the fund-raising landscape in the UK, and preferably internationally. A background of funding raising for education or youth sector organisations would also be desirable.

Alignment with our ethos of addressing social challenges through constructive dialogue is essential.

It is expected that this role can be primarily carried out from home, but attendance one day a month in the offices in Windsor Great Park would be required.

This is a new role at Cumberland Lodge and there could be opportunities to grow with the team and become involved in other areas of our work, particularly occasional delivery of education programmes. If candidates have experience or an interest in this area please note this in your application.

Job description

Objective: To generate income that supports Cumberland Lodge’s mission by identifying, researching, and securing funding from trusts, foundations, and grant-giving bodies. The Programme Fundraising Officer will craft compelling proposals, develop new income opportunities, and align funder interests with Cumberland Lodge’s goals to enable impactful work with young people and the creation of more just and inclusive societies.

Reporting to: Programme Director

Working with: Programme Manager, Programme Team, Comms & Engagement Manager, Business Development & Marketing Manager

Salary: £14,000 (£35,000 FTE)

Hours: 2 days per week,

Main Duties:

Funding Development

Research and identify funding opportunities aligned with Cumberland Lodge programmes.

· Write compelling, youth and/or education focused funding applications and proposals.

· Track and manage applications, deadlines, budgets and outcomes.

Relationship Management

· Build and maintain strong relationships with funders.

· Provide timely updates, reports, and impact stories.

· Represent Cumberland Lodge at meetings, events, and networking opportunities.

 Strategy & Performance

· Contribute to Cumberland Lodge fundraising strategy and income targets.

· Collaborate with the Programme Director to monitor fundraising performance.

· Produce data-driven reports on donor engagement and fund-raising effectiveness for the

Senior Management Team and Board of Trustees.

Compliance & Data

· Maintain accurate, GDPR-compliant donor records.

· Stay informed on fundraising legislation and best practices.

Internal Collaboration

· Work with programme and communications teams to gather data and case studies when required for reporting to Senior Management Team, Trustees, and to develop the annual Impact Report.

· Support the Leadership Team with strategic funding advice.

General

· Participate in relevant training and development identified in conjunction with Line

Manager.

· To attend and participate in weekly team meetings.

· Promote in a positive way the work of Cumberland Lodge.

· To maintain the confidentiality of the service.

· Develop the Charity’s commitment to equal opportunities and non-discriminatory Practices.

· Adhere to all the Charity’s policies and procedures, including health & safety and security.

· Undertake other duties commensurate with the post as and when reasonably required.

Person specification

You will be able to demonstrate the following criteria:

Essential Criteria:

· A track record of securing five-figure grants or more from trusts, foundations and other donors;

· Knowledge of the fundraising landscape in the UK;

· Excellent communications skills, verbal and written, for a range of audiences, including creative storytelling and project framing;

· Ability to analyse and synthesise research and data into compelling reports and funding applications;

· Ability to develop full cost recovery budgets and carry out all compliant financial reporting;

· Ability to carry out all grant management reporting accurately and in a timely manner, with knowledge of GDPR-compliant data management;

· Ability to work independently, being proactive, organised and results-driven, while maintaining an ethos of collaboration and teamwork;

· Excellent time-keeping and ability to meet deadlines;

· Experience using a range of IT packages and platforms.

Desirable Criteria:

· Experience working with young people, youth organisations or in the education sector;

· Knowledge of the fundraising landscape internationally;

· Experience using social media for marketing and communication.

Further information

Hours: 14 hours per week (through an annualised hours working pattern).

Location: Remote working although the successful candidate will be expected to work from Cumberland Lodge a minimum of one day per month.  Applicants should be aware that Cumberland Lodge is not easily accessible by public transport, so alternative forms of transport (bicycle, car) are helpful.

Annual leave: 33 days including Bank Holidays which will be pro-rata. The charity is closed over the Christmas period which will be deducted from the leave allocation.

Pension: Standard Life contributory pension (up to 10% contributions to support 5% personal contributions, with the option to increase personal contributions over and above 5%).

Additional benefits: Lunch provided on-site. Death in service benefit 4 x salary after a probation period. Employee support benefits, including access to a virtual GP service and mental health support.

How to apply

We seek to embody our vision of more just and inclusive societies as an employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To apply for the role of Programme Fundraising Officer, please send a CV and a covering letter, explicitly addressing how you meet the Essential and Desirable Criteria outlined above.

Closing date: Thursday 11 September 2025

First interview:  Thursday 25 September 2025

Second interview: Week commencing 29 September 2025

Interviews will be conducted in person as it is important to get a sense of the site. On-line interviews will only be conducted in exceptional circumstances.

Community Connector

We are looking for a Community Connector to support an emotional and wellbeing service that supports adults aged 18+ in primary care who are experiencing a range of mental health difficulties.

Position: GPIMHS Community Connector

Location: East Elmbridge and occasional travel across Surrey

Hours: 37h per week

Salary: £30,906 (per annum)

Contract: Permanent

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 25 August 2025

Interview Date: Week commencing 1 September 2025

This post is subject to an enhanced Disclosure and Barring Service check and the successful completion of a probationary period.

Project

GPIMHS is an emotional and wellbeing service that supports adults aged 18+ in primary care who are experiencing a range of mental health difficulties. Clients are offered extended consultation times, quick and easy access to practical advice, and tailored support for their mental health needs from a multidisciplinary team.

Clients can explore the situation affecting their wellbeing – Whether that is an ongoing mental or physical health problem, loneliness, debt, or other issues. They can then be guided to appropriate resources that may help, including talking therapies, benefits advice, or an introduction to a local community group.

The role of the Community Connector is fundamental to the development of these innovative teams and mental health services based within networks of GP Practices (Primary Care Networks – PCNs). The role supports the ongoing development and mobilisation of integrated primary care mental health services. GPIMHS is delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust (SABP) and the voluntary, community and social enterprise (VCSE) sector.

The Role

As part of a multidisciplinary team based in primary care, the Community Connector will:

• Collaborate with the Mental Health Practitioner to conduct assessments (including risk assessments), assist with triaging incoming referrals, support clients in identifying socially determined needs and goals, provide self-management tools, and facilitate personal support plans.
• Deliver motivational and structured psychosocial interventions to promote recovery and wellbeing.
• Encourage independence through an asset-based approach that builds on individuals’ strengths, preferences and natural support networks.
• Establish and maintain effective relationships with GPs, practice staff, health practitioners, and a wide range of agencies to ensure coordinated support and continuity of care.
• Support clients in accessing community services including Community Connections, housing providers, family and carer support, debt advice, and employment services.
• Facilitate engagement with key services such as Safe Havens, CMHRS (Community Mental Health Recovery Services), and local wellbeing activities.
• Connect clients with peer support and volunteering opportunities and provide support to peer support workers within the PCN.
• Assist with community resource mapping, maintain a database of local resources, identify gaps in provision, and collaborate with VCSE organisations to develop needed services.
• Broker and build partnerships between public and voluntary sector agencies to enhance service delivery and access.
• Complete quality outcome measures with clients and conduct regular reviews (i.e. DIALOG+).
• Attend regular supervision with the Mental Health Practitioner (case management) and Team Manager (line management).

About You

Qualifications and Experience

• A diploma or degree in an appropriate subject e.g. counselling, psychology, social work, probation, mental health, Health and Social Care (Level 3) or NVQ Level 3+.
• A minimum of 2 years’ experience of mental health work.
• Proficient in Microsoft Word, Outlook, and basic Excel skills.
• Experience of using electronic patient record systems/case management systems (e.g. SystmOne, Halo, IAPTus) and/or ability to learn how to use the electronic patient record system.
• Ability to enter and manipulate data on a database as required by the Service and Commissioners to include in monitoring and reports.
• Ability to work from home and maintain confidentiality and professionalism when and if required using Microsoft Teams and other virtual platforms.

Knowledge and Skills

• Ability to interact effectively with clients, colleagues and other professionals whilst retaining clear boundaries.
• Understanding and ability to work to the confidentiality, consent, information sharing, GDPR and safeguarding policies of the integrated service.
• Commitment to accurate, timely and confidential record keeping.
• Knowledge and understanding of community working, lone working and ability to maintain safety whilst working in the community.
• Ability to break down stigma and barriers associated with working with the client group.
• Ability to work collaboratively within a multidisciplinary team (statutory and voluntary).
• Ability to use supervision effectively.
• Ability to manage challenging behaviour from clients, such as anger and verbal aggression.

When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Community Connector, Community Development Worker, Social Service, Social Services, Support Worker, Care Worker, Early Help, Social Work, Youth, Youth Worker, Support Service, Vulnerable Adult, Care, Care and Support, Social Care, Community Support, Community, Children, Young People, Family, Community Project Officer, Community Partnerships Manager, Community Partnerships Officer, Community Engagement Officer, Community Engagement, Mental Health, Health. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Summary

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.

You will:

· Provide one-to-one information, advice, and practical task-based support.

· Facilitate online and in-person peer groups, courses and workshops sessions.

· Help develop resources that increase understanding of ADHD/Autism and pathways to support.

· Signpost to local and national services, community groups, and specialist support.

· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.

The role requires:                             

· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.

· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.

· Excellent organisation and record-keeping.

· Confidence in group facilitation and delivering training.

· Ability to collaborate across health, social care, education, and community settings.

· Strong keyworker/caseworker skills

· Ability to self-manage diary skills, case load and accurate record keeping.

Key Responsibilities – Supporting ADHD/ Autistic Adults

Providing individualised task-based support

· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:

· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.

· Working within a “help you to do it” model, encouraging skill building and self-advocacy.

· Support with applications for further education and employment

· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.

Facilitate Support Groups

· Facilitate twice-monthly ADHD Groups.

· Facilitate Parent and Carers Support group.

· Facilitate monthly pre-diagnosis support group.

· Facilitate Coffee Connect social group for ADHD and autistic adults.

· Facilitate quarterly Professional Connect Forum.

· When agreed in advance with manager provide cover for other colleagues’ projects.

Facilitate Courses and Workshops

· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.

Front of house support and referrals process

The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.

SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.

CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication. 

Other Responsibilities  - Wider support

The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:

· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.

· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.

· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.

· Contribute to the development and delivery of training for professionals and the community by:

· Using inclusive, evidence-based language and approaches

· Tailoring content to meet the needs of different audiences

· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults

Other Responsibilities  - Organisational

· To create resources and content to be used within our adult services by clients and colleagues.

· To provide written reports as required by professional agencies and CAAS.

· Assist in promoting the organisation’s services.

· Attend regular supervision and training sessions.

· Ensure project monitoring and reporting requirements are met.

· Provide regular progress reports to the Adult Service Manager/Lead.

· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.

· To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

Knowledge & Experience

· Experience/knowledge of working with ADHD and autistic people (adults).

· Experience/knowledge of the challenges facing ADHD and autistic people (adults).

· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.

· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.

· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.

Values & Approach

· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.

· Commitment to person-centred support and promoting autonomy for neurodivergent adults.

· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.

· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.

Communication & Interpersonal Skills

· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.

· Ability to develop relationships with relevant statutory and voluntary sector bodies.

· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.

Organisation & Time Management

· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.

· Prompt response to competing demands from clients, professionals, and colleagues.

Record Keeping & Monitoring

· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.

· Ability to monitor work.

Flexibility & Technical Skills

· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.

· Computer Software Skilled (much of the work is managed via technology and computers)

Person Specification - Desirable

· Voluntary Sector Experience.

· Counselling or coaching skills.

· Knowledge of SEN / Adult Social Care Legislation.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced D