Team manager jobs
Are you a proactive, experienced housing professional ready to make a difference to young people’s lives? Join YMCA Doncaster as our Accommodation Manager and help to provide and improve services that young people can rely on.
We are a youth-focused registered provider of social housing, currently providing 30 bedspaces with ambitions to create more.
This role is focused on landlord services and compliance, particularly with regard to voids, rent / service charge collection, the pro-active resolution of behavioural / engagement issues and the processing of complaints.
We currently provide youth support coaching via a separately managed programme; oversight of this does not currently form part of the Accommodation Manager role.
As a part of our management team, you will be involved in dealing with staffing, client or other issues across the wider organisation as they arise, and you will be part of our On Call rota.
You will be able to develop a strong understanding of our various services and users, and particularly the issues arising in an accommodation setting for young people.
You will have strong recent experience, an understanding of relevant regulatory issues and great organisational skills.
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Job Purpose
To manage YMCA Doncaster’s accommodation provision, being responsible for rent collection, void management, behaviour management, engagement in other YMCA Doncaster provision and the monitoring of performance across those areas, and to manage occasional funded projects as agreed.
Main Responsibilities
- To be accountable for meeting or exceeding targets for rent collection, applications and void management.
- To oversee the proactive management of behaviour, engagement and complaints.
- To provide line management to the accommodation team including recruitment, induction and training.
- To advise senior staff on matters impacting policies or procedures, and to bring day-to-day experience to developmental / strategic discussions.
- To contribute to gathering information and evidence relating to the regulatory framework for registered providers, safety issues and other licencing and similar matters.
- To take responsibility for the operation, performance and monitoring of funded programmes as agreed (eg food cupboard stocks, move on grants, resident voice).
- To maintain effective relationships with resident clients, ensuring the provision of a professional and customer-focused service.
- To oversee YMCA Doncaster’s client recording system for residents and other beneficiaries, including implementation, inductions and troubleshooting.
- To submit CORE and other individual returns as necessary.
- To manage specified income and expenditure budgets, ensuring good value and identifying cost-saving opportunities.
- To provide regular and occasional reports as required, including for the monitoring of targets.
- To cover accommodation, reception or other duties where necessary in times of absence or vacancies.
- To act as a shift Duty Manager, including dealing with any safeguarding, staffing, client or other issues arising during periods of duty.
- To be part of the On Call rota with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at short notice when no other cover is available.
- To develop and maintain appropriately professional relationships with clients, users and other staff, and to maintain confidentiality at all times.
- To represent senior staff and the Association positively in all relationships, both internal and external.
- To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.
- Other reasonable duties as required from time to time by the Line Manager.
The client requests no contact from agencies or media sales.
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
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The client requests no contact from agencies or media sales.
The work we do at Money and Mental Health has a real impact for people with mental health problems. As a core part of our charity, the Mental Health Accessible (MHA) team is on a mission to make everyday essential services – like banking, energy, water and telecoms – genuinely accessible for people experiencing mental health problems.
We do this by working directly with firms – and we’ve worked with leading providers from across essential sectors, including Lloyds Banking Group, HSBC UK, Nationwide, Co-operative Bank and Ovo.
Whether it's a full MHA accreditation, or bespoke consultancy on inclusive service design, reviewing customer communications or amplifying the voices of people with lived experience within processes, every part of what we do drives real, systemic change.
We’re looking for a proactive, passionate and detail-oriented Strategic Partnerships Officer to support the growth and delivery of our consultancy work, within the Mental Health Accessible programme. This role is ideal for someone looking to build an impact-driven career in consultancy, project management or partnerships, with hands-on involvement across business development and client relationship management.
If you're passionate about mental health, social justice and using evidence to improve lives, we’d love to hear from you.
Key tasks in the role will include:
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Project management & delivery: Assist in coordinating client-facing consultancy projects, ensuring clear timelines, responsibilities and smooth cross-functional collaboration.
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Business development: Support new business pipeline growth, help draft pitches, conduct outreach and build relationships with potential and existing clients.
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Copywriting & communications: Draft, edit and proofread consultancy outputs, proposals and social media content to ensure clear and accurate messaging.
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Meeting & record management: Organise internal and client meetings, maintain accurate documentation including agendas, notes and follow-ups.
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Reporting & analysis: Contribute to internal reporting on business development and financial forecasts, tracking metrics and targets.
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Administrative & organisational support: Assist senior leaders and other teams within the charity to deliver our programme of research and consultancy work.
Location: We welcome applicants from across the UK. We are based in east London, with London colleagues working from the office twice a week. This post can be offered to non-London applicants, with twice monthly travel to our London office. The salary is the same for both London-based and non-London based applicants, who are expected to fund their own travel costs to the office. The office is wheelchair accessible, with accessible lifts, toilets and showers.
Hours: This role is offered as a full-time position (37.5 hours per week) or part-time (minimum 30 hours over 4 days a week). The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly.
The client requests no contact from agencies or media sales.
WCCM seeks to appoint an experienced, creative, and highly motivated Grant and Major Donor Fundraising Manager to lead fundraising and grant management across a global organisation dedicated to the teaching of Christian Meditation. Working to the Executive Director, you will interact with our decentralised finance, marketing and communications staff and volunteers. Together, you will nurture Major Donor relationships and create and manage appropriate donor stewardship schemes and rationalise our income streams. You’ll ensure grant reporting and management is kept on track whilst developing targeted proposals for new funding from sympathetic donors in the arena of Trusts and foundations. You will work to support both our teaching and resourcing of meditation and the running of our retreat centre in Bonnevaux, near Poitiers in France. An excellent writer with excellent financial and budgeting skills, you will be adept at pulling together relevant, succinct and compelling information for our donor reports and bids. You’ll work with communications staff to develop impactful donor communications which enhance our accountability and inspire renewed major donations. You will have a demonstrable track record in winning grants as well as in the stewardship of major donors. Occasional trips to France. Interest in Christian Meditation/Spirituality an advantage.
Work for the Association of British Neurologists in an exciting opportunity to make your mark on an influential and nationally recognised organisation that is changing the way it delivers its communications.
The ABN is the professional body for neurologists in the United Kingdom. Our mission is to improve the health and well-being of people with neurological disorders by advancing the knowledge and practice of neurology in the British Isles. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.
About the role
Working within a small team, you will be an imporant part of communications & marketing for a membership association supporting the vital work of neurologists across the UK. This varied and rewarding role is ideal for someone looking to gain hands-on experience, work in a small team and have the ability to shape the direction of communications strategy. This is an exciting time to join the ABN as we undertake a digital transformation project with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development. The successful candidate will work closely with the Engagement Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.
About you
We are looking for somebody with the following skills:
Essential
- Excellent & versatile written communication
- Experience of drafting accurate and purposeful copy for marketing and communications materials
- Good knowledge of social media platforms & strategies
- Excellent organisational skills
- Ability to work independently within a small agile team
- Excellent prioritisation skills
- Experience of creating high-quality design and graphic assets
- Quick learner with a desire to expand knowledge
Desirable
- Experience of Canva/Adobe Photoshop
- Experience of video editing, esp. for social media
- Experience of managing social media accounts
- Knowledge of membership associations or the charity sector
- Interest in health, science, or the medical charity sector
Benefits
- 28 days annual leave + 8 public holidays (pro-rata)
- Generous pension contributions: you put in 1%, we’ll put in 10%
- Professional development programme including regular 1:1s, appraisals and training opportunities
- Hybrid working and flexible hours
- Time off in lieu for ABN event attendance
- Generous health plan with Simply Health
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: FARA East Sheen, SW14 7DH
Type: Full-Time, 5 days per week (Tuesday - Saturday)
About Us:
FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day!
The Role:
We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers.
Key Responsibilities:
- Assisting the Shop Manager in organising and planning daily strategies
- Assisting the Shop Manager with team building
- Helping implement Company Policies and Procedures
- Networking with customers and the local community
- General admin
- Sort and prepare donations for sale
- Steam and price clothing items
- Create eye-catching shop displays
- Handle cash and operate the till
- Foster a welcoming atmosphere for customers
- Address customer queries and resolve issues
- Build connections within the local community
- Stay informed about our products and current promotions
The Candidate:
- At least 1-year experience as a Team Leader / Assistant Manager
- At least 1 year of Retail or Hospitality experience
- Excellent customer service skills
- Interpersonal and great communication skills
- Problem-solving attitude
- Organised and efficient
- Hard-working
- Positive approach
- Great at multitasking
- Lives within 45 minutes of the store
- Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks
Working times:
- Shop Opening Hours: 09:30-17:30
- 8-hour shift/ 30min paid break
- 5 days per week rota (Tuesday - Saturday)
What We Offer:
- Employee Assistance Program
- Enhanced sick pay (subject to conditions)
- 28 days holiday, including bank and public holidays
- Employee discount (subject to conditions)
- A birthday day off after 2 years of employment
How to Apply:
If you are passionate about retail and want to make a difference, we would love to hear from you!
Join us at FARA East Sheen and be part of something special!
As Team Leader , you’ll guide dedicated teams, strengthen partnerships, and deliver support that makes a real difference to individuals and communities.
You’ll be at the heart of a mission to prevent suicide, empower recovery, and ensure every person who reaches out gets the care and support they deserve.
Benefits
- Competitive salary of £38,889 per annum
- Hybrid working with flexibility to balance home and office-based work
- Commitment to your professional development, with ongoing training and progression opportunities
- 25 days annual leave plus bank holidays (pro rata)
- Supportive, values-led workplace with a focus on staff wellbeing
- Be part of a passionate, multi-disciplinary team making real change in London
- Lead and develop suicide prevention and support programmes, alongside wellbeing and financial empowerment initiatives
- Build and maintain partnerships with mental health, bereavement, and community services across London
- Manage and inspire staff, creating a culture of collaboration and high performance
- Ensure services deliver outstanding, person-centred support with strong safeguarding and risk management practices
- Oversee budgets, ensuring cost-effective delivery and alignment with strategic goals
- Monitor performance, track outcomes, and continually improve service delivery
- Experience in leading teams and managing services in the non-profit, social care, or mental health sector
- A proven ability to build partnerships and influence stakeholders
- Knowledge of mental health recovery, peer support models, and safeguarding of vulnerable adults
- Strong skills in budget management and data reporting
- Excellent verbal and written communication skills, with a creative and solutions-focused approach
Inclusion statement They welcome applications from people of all backgrounds, cultures, and experiences – including those with lived experience of mental health challenges. They are committed to creating a diverse and inclusive workplace where everyone feels valued and supported.
Apply today – interviews may be scheduled as applications are received, so please do not delay in submitting yours.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.
We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.
As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
County Organiser
Are you an enthusiastic and dynamic individual with a passion for supporting young people? Do you thrive in a fast-paced environment and enjoy connecting with a diverse range of individuals? Devon Federation of Young Farmers’ Clubs (DFYFC) is looking for a proactive and inspiring County Organiser to lead our vibrant team.
About the Role:
The County Organiser plays a crucial role in the success of Devon FYFC, supporting and developing our members and clubs. This is a fantastic opportunity for someone who enjoys meeting people, has a strong understanding of young farmers, and is committed to enabling young people to grow and succeed.
Key Responsibilities Include:
- Building and maintaining strong relationships with members, YF clubs, and stakeholders.
- Managing and motivating a small team.
- Organising and attending evening and weekend meetings and events.
- Communicating effectively with various audiences.
- Working calmly and efficiently under pressure.
- Multi-tasking and prioritising effectively.
What We’re Looking For:
- Knowledge and understanding of Young Farmers’ Clubs.
- Experience in managing a small team within a busy setting.
- An outgoing, positive, and resilient personality.
- Exceptional communication skills, both written and verbal.
- A natural ability to engage and inspire those around you.
- A commitment to enabling young people to achieve their potential.
If you are a highly motivated individual who is passionate about rural youth and community, we encourage you to apply!
For a full job description please see County Organiser Job Description 2025
Closing Date: Monday 29th September 5pm
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across Yorkshire, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across Yorkshire, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 5 September 2025. Please note that applications without a cover letter will not be considered.
Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
St Albans Cathedral is a centre of musical excellence with some of the finest choirs in the country, a magnificent Harrison & Harrison organ and a busy programme of musical events and concerts.
Unlike many cathedrals, St Albans had no historical endowment to support its music. The Music Trust was established in 1995 to ensure a thriving and financially stable musical life at the Cathedral. The Trust is committed to supporting excellent music at the Cathedral and to taking this excellence into the local community in Bedfordshire and Hertfordshire through a partnership programme.
The purpose of this new, part-time role is to develop the strategy, launch and lead the five-year campaign which aims to raise at least £2.75 million for the Music Trust.You will do this by generating sustainable charitable giving from individuals, maintaining and growing our supporter base and developing significant income from major private donors and corporate sponsorship. You will also set up a legacy giving scheme. The Campaign Manager will be responsible for all applications to trusts and foundations. You will work in close collaboration with the Cathedral development team.
Please send your CV and cover letter explaining why you want to work for the Music Trust addressed to:
Mr Charles Naylor – Trustee
St. Albans Cathedral Music Trust
St Albans Cathedral
Cathedral House
Sumpter Yard
St Albans
AL1 1BY
Or by e-mail
When submitting your application, please
indicate the following –
• your availability for first and second round interviews
• your potential start date
Closing date: 1300 on Wednesday 3rd September 2025
Interviews: First round interviews will be held online in the week commencing 8th September 2025
Second round interviews will be held in the week commencing 15th September 2025
Committed to supporting excellent music at the Cathedral and to taking this excellence into the local community
The client requests no contact from agencies or media sales.
Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary circa £45k with opportunities for growth.
Generous Relocation Package with accommodation available at a low rental agreement.
Do you have a leadership career in Care and are looking to join a faith-based organisation dedicated to supporting vulnerable people in a beautiful part of the UK.
Karrek Community is a vibrant not-for-profit company that provide genuine person-centered support to a wide range of people across the County.
Whether you have a background in Social Care or the NHS this might be an opportunity for you work with a committed leadership team that wants to impact the lives of people that need that extra level of support to enable them to live at home for as long as possible.
With close connections with the Christian community Karrek Community aspires to influence the sector from a faith perspective whilst delivering inclusive support to those in need.
You will need to hold relevant care sector qualifications, be a car driver and be prepared to assist the Directors in maintaining the Christian ethos with the leadership team. For the full job description please refer to the attacehment below.
If becoming the Homecare & Complex Support Registered Manager for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us.
(Please only appply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)
Benefits
- 35 days Annual Leave
- Accomodation provided where required (available at a low rental agreement)
- Making a difference in vulnerable adults lives
- Beautiful Location in the heart of Cornwall
- Help to shape the direction of a growing company
Please take a look at our website for more information on Karrek, who we are, our values and ethos.
We look forward to hearing from you.
Karrek is a not-for-profit Home Care Company supporting vulnerable people and their families in Cornwall.
The client requests no contact from agencies or media sales.
About the role:
This is a chance to step into a role that has the power to transform lives. At Single Homeless Project (SHP), our Health Team has expanded and strengthened over the last five years, and we are now looking for someone who can help drive its next stage of growth. Working across our hostels, TST and Housing First services, you will be at the centre of a service that brings health support directly to those who need it most, removing barriers to care and giving people the tools to take control of their own wellbeing. Leading our Specialist Health Leads, you will guide a team who are pivotal in helping clients recognise their health needs, engage with essential services and build lasting independence. Alongside this, you will forge strong working relationships with GPs, nurses, occupational health professionals and psychologists, ensuring that our clients are supported by the very best of both SHP and our external partners.
No two days will be the same. You will combine leadership with hands-on collaboration, from supporting staff development to building partnerships, to ensuring our approach is informed by robust data. Collecting, analysing and presenting this information will be key in demonstrating our impact, shaping practice and strengthening grant applications with our fundraising team. This is more than a management role – it’s an opportunity to influence the direction of an ambitious service and to see the difference your work makes every single day. Joining SHP means not only developing your own career in a growing, dynamic organisation, but also playing a vital part in changing the story for homeless Londoners, creating the chance for healthier, more independent futures.
About you:
- Demonstratable experience in people management.
- Knowledge of health needs and systemic barriers in accessing health care those experiencing homelessness face.
- Experience and knowledge of working with external partners and funders.
- Demonstratable knowledge on data collection, including design, reporting and evaluating.
- Ability to manage and organise priority tasks and timing.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
PLEASE NOTE Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
The Opportunity
Are you a senior relationship management professional with experience of managing and leading successful teams to deliver innovative and engaging experiences for a wide range of stakeholders?
The University of Leeds has one of the largest alumni constituencies in the UK, with a global community of more than 340,000 alumni in 190 countries. Alumni play a pivotal role in the life of the University and its mission to make a positive global impact, as stakeholders, advocates, ambassadors, supporters and lifelong learning participants.
Alumni of Leeds University Business School are an important part of this community, with a strong affinity to both the University and the Business School. Developing lifelong, mutually-beneficial relationships with its graduates is critical for a world-class Business School and we aim to maximise their experience, knowledge and diversity to enhance our school’s reputation, student experience, research agenda and add value to the experience of alumni themselves as members of a lifelong community.
This new role will enhance the strategic impact of our alumni to both the Business School and the University more widely through creative and collaborative working, and evaluating, and prioritising activity to best effect. Working in a matrix-management environment, you will be based in the Business School, reporting in to the Director of External Engagement (Partnerships and Executive Education) and will also be part of the University’s Advancement Team with professional accountability to the Head of Alumni and Supporter Engagement.
The post holder will therefore work in close partnership both with staff in the Business School (in particular External Engagement, key undergraduate and postgraduate programmes, Executive Education and the marketing and communications team) as well as with Advancement colleagues. You will be responsible for leading and managing the Business School’s alumni relations team, translating the School and University strategies into meaningful action, across two key areas of focus:
- Building our alumni community through a programme of engagement, events and communications that enhance our community engagement, identifying opportunities to maximise the impact within the context of Advancement and Business School strategies.
- Increasing the strategic impact of alumni engagement on research and student experience objectives, particularly through volunteering and advocacy.
Working with the team, you will play a critical role in adding strategic value to the Business School from alumni engagement, and developing how Business School engagement, content and activity can benefit the student and alumni community more widely. You will also be delivering against the strategic needs of the wider University, as we enhance our engagement of alumni and supporters (donors and volunteers). You will therefore have a proven approach to collaborative working and developing successful partnerships across organisations.
Person Specification
You will have significant experience of managing relationships and influencing senior stakeholders, both internally and externally, to deliver value-adding projects and initiatives. You will have experience of developing strategies, and translating these into activity, maximising events, communications and face-to-face relationship building activity to achieve strategic aims. You will be an experienced leader, able to manage and inspire a motivated, high performing, purpose-driven team with a culture of collaboration and a creative approach to opportunities and problem-solving.
Application
Valued Recruitment is working exclusively with the Alumni of Leeds University Business School to recruit for their team. We are an ethical recruitment company, intent on hiring inclusively and transparently.
The closing date for this role is 12th September 2025.
Valued Recruitment is conducting informal chats with applicants between the 1st - 12th September.
First stage interviews are likely to take place on the 18th and 22nd September 2025. There will be two stages of interview, the first one virtual and the second stage will be in person.
To apply, we welcome a CV and a 1-2 page covering letter detailing your interest in the role.
Accessibility
Accessibility is incredibly important to us here at Valued Recruitment and at the Alumni of Leeds University Business School. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.



