Team managers jobs

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

Who we are looking for:

• A Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries. 
• Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.   
• This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 
• This role will also deliver general administration and data processing as required. 
• This is a full-time position for 35 hours per week. The salary for this position is £25,617.80 per annum.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
• Eligibility for a Blue Light Card

Where you will be working: Homebased, with occasional travel when required.

About our application process:

To apply for this role please click the Apply button below.

As part of your application, you must provide a supporting statement that outlines your suitability and experience for the position. This statement should refer to the job description and person specification, and clearly demonstrate how you meet the requirements for the role.

Your supporting statement should specifically address the following three questions:

• The role requires extensive administration experience and use of different systems at the same time. Can you please outline your administration experience and systems you have used in previous employment?
• The Customer Relations and Sales Officer role is very fast paced, and you will be having meetings with customers/colleagues and responding to many emails each day. Could you please give an example of when you have had to use your time management, prioritisation and multitasking skills?
• The role is a remote role which requires substantial self-discipline and lone working. Can you outline your experience in this and how you effectively managed your workload?

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Our Client is a leading environmental and health charity working to prevent synthetic chemicals from causing long-term harm to people and wildlife. The charity influences UK and EU chemical policy, pushes for safer alternatives, and campaigns to remove harmful substances from everyday products. Our Client now seeks a Philanthropy Officer, and Prospectus is leading the search.

Philanthropy Officer

Permanent

Hybrid (1-2 days per week in London)

£33,288 FTE

The charity is seeking a dedicated Philanthropy Officer to join its ambitious Fundraising Team and play a key role in sustaining and growing income from trusts and foundations. This role will lead on writing compelling funding proposals and reports, ensuring that deadlines are met and donor stewardship remains exemplary. Working closely with the CEO, Philanthropy Manager and colleagues across policy, science, communications, and finance, the postholder will ensure funders receive timely and impactful updates on the charity's work.

The ideal candidate will bring excellent writing skills, strong research abilities, and confidence in managing donor relationships. With a flair for turning complex scientific issues into clear and persuasive communications, they will be highly organised, proactive, and motivated by the opportunity to protect people and nature from harmful chemicals. Experience in trust and foundation fundraising, strong interpersonal skills, and the ability to thrive in a busy, small team are essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Femke Vorstman at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

About Chiva
Chiva works to ensure that children and young people living with HIV have the support and opportunities they need to live well and achieve their greatest potential. We believe they deserve to have their voices heard and taken seriously. We place their experiences and views at the heart of everything we do and are led by their priorities from shaping services to influencing policy, research priorities and professional practice.

Job purpose:
We’re looking for a Participation Officer to ensure that the voices of children and young people living with HIV are at the heart of Chiva’s work.

We’re looking for someone who is passionate about youth empowerment, skilled in participation practice, and confident working with diverse groups of young people.

In this role, you will:

• Support and develop the Chiva Youth Committee (CYC) to shape our charity’s direction and decisions.
• Organise CYC events, campaigns, and support their delivery of the annual Chiva conference CYC led symposium.
• Seek opportunities for young people to influence policy, practice, and raise public awareness.
• Build strong relationships with health professionals, policy makers, and international youth networks.

We want someone with:

• Extensive experience of working directly with young people in a support role.
• A passion for youth engagement and leadership development. 
• Great facilitation, organisation, and communication skills.
• A strong commitment to equity, diversity, and inclusion.

Why Join Us?

• You will play a vital role in shaping the future for young people living with HIV.
• You will get to work in a supportive, inclusive, and values driven team.
• You will be part of a charity with a strong community where young people’s voices genuinely drive change.

Those with lived experience of HIV are especially encouraged to apply.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please see the website link for the full job description and details on how to apply.

Deadline for applications: Thursday 25th September 2025 at 5pm.

Interviews to take place on Tuesday 7th and Wednesday 8th October.

Senior Support Coach

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Senior Support Coach

Location: Catford (Around 16 minute walk from the station) Based in service with occasional travel to Central office (Please kindly note that unfortunately both locations do not have step free access)

Salary: £28,600

Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 - 21.30, 08:00 - 16:00, 13:30 - 21:30, including bank holiday working.

About the Role

We're looking for a Senior Support coach to join our team which focus on supporting residents with OPD (Offender Personality Disorder) and related cognitive or behavioural challenges, many of whom have experienced institutional care or social exclusion. You will play a key role in the day-to-day running of the service, acting as a mentor and lead for the team, providing advice and guidance, as well as providing specialist expertise to the team and residents. 

You will further deliver one-to-one support with residents directly, developing personalised support plans, risk assessments, facilitating life skills sessions, and help individuals access services, resources, and opportunities within the community. Our support is tailored towards providing person centred support to empower our residents to achieve their personal goals and independent living. You will be instrumental in creating a safe, flexible, inclusive, and psychologically informed environment that promotes dignity, choice, and empowerment.

Key Responsibilities further Include:

• Delivering effective 1:1 and group-based support for residents/participants in line with support plans
• Providing specialist advice and guidance to the team and residents
• Acting as the first point of contact in the absence of management
• Supporting property management tasks including reporting repairs, monitoring health & safety, and maintaining high accommodation standards
• Supporting residents to access relevant networks, training, life skills, and community resources
• Promoting resident participation in the design and running of service activities
• Working flexibly to meet the needs of the service and taking part in continuous improvement initiatives
• Deputising for management when required. 

About You

We're looking for someone who has knowledge and understanding of Offender Personality Disorder, able to share this with others and act as a mentor to resolving complex cases. You'll bring experience within a similar environment to the role, and have experience in supporting similar residents with areas of social care, supported housing, and community support. You will have a commitment to person-centred support and have an understanding of the importance of trauma-informed care, able to lead by example.

As a Senior Support Coach, you’ll be someone who thrives in a fast-paced and ever-changing environment. You’re able to manage competing priorities, respond calmly to crisis situations, and maintain professionalism under pressure. You’re not only a great listener and communicator but also you're someone who builds trust, encourages growth, and helps people feel heard and empowered.

We’re looking for someone who is:

• A natural leader, confident in guiding colleagues and supporting service delivery
• Proactive and solution-focused, able to identify and respond to challenges
• A confident communicator who can build strong, purposeful relationships
• Organised and detail-oriented, with strong administrative and record-keeping skills
• Knowledgeable of safeguarding practices, risk management, and resident engagement
• Values-driven, and committed to equality, diversity, and inclusion
• Comfortable working in fast-paced, evolving environments with a flexible approach

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You’ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR.

Hours: 35 hour per week (with occasional weekend or evenings)

Location: This is a hybrid role, with regular travel required across our operating regions – including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location.

As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR’s expenses policy.)

Purpose:

We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR’s in memory giving programme and support the delivery of legacy marketing.

Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend – often following a funeral collection – and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products – with aims to grow this valued income line.

You’ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind.

This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism.

Your role

You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager.

Your focus will be on:

• Growing income from in-memory giving through proactive supporter engagement and lead conversion.
•  Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals.

Responsibilities

In Memory Fundraising

· Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship.

· Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options.

· Proactively follow up leads and develop a pipeline to track progress and maximise conversion.

· Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved.

· Develop and maintain relationships with funeral directors, pet crematoriums and celebrants.

· Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities.

Legacy Marketing & Pledger Stewardship

· Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development.

· Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected

· Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups.

· Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week.

• Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively.

Other Duties

· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online.

· Keep up-to-date with sector trends and developments in legacy and in memory giving

· Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving

· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements

· Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately.

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

Performance Measures

Monitoring & Insight

· Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity.

· Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets.

· Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys.

Organisational Skills & Values

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to travel to other JGDR Centres and partner organisations where needed.

· Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings – in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place.

Relationships

In Memory supporters

Legacy Pledgers

Funeral Directors

Pet Crematoriums

Centre staff

Retail staff

Fundraising & Marketing Team

Role-specific knowledge & skills

You are:

· A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations.

· Motivated and tenacious, driven by purpose, but also by outcomes – you follow up, track progress, and close conversations well.

· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines.

· You’re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act.

· You’re not afraid of outreach or relationship-building – you pick up the phone, write warmly, and connect quickly.

· Skilled at managing competing demands and shifting priorities – you can adapt when plans change, without losing sight of your key responsibilities or income goals.

· You love the idea of helping people create meaning through giving – and helping dogs find their forever homes as a result.

· Experienced in using CRM databases to input, monitor, and

· report on supporter data and to gather insights

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

Purpose of the Role  

To coordinate Imkaan’s engagement with parliamentary spaces, campaigns, and influencing work. The postholder will support the organisation’s advocacy strategies, develop political communications, and strengthen relationships with policymakers, stakeholders, and the media to further the rights and recognition of Black and Minoritised women and girls affected by violence.  
The Parliamentary and Campaigns Coordinator will lead Imkaan’s parliamentary engagement and campaigning activity, ensuring the voices and experiences of Black and Minoritised women and girls are heard at the highest levels of decision-making. 

You will build relationships with MPs, peers, parliamentary committees, and government departments, track legislation and policy developments, and coordinate public campaigns to influence change. You will also work closely with Imkaan’s members to support grassroots mobilisation and bring frontline voices into national conversations. 

This is a strategic and creative role for someone with strong political instincts, excellent communication skills, and a deep commitment to justice for Black and Minoritised women and girls. 

 Key Responsibilities  

1) Campaign Strategy and Development 

• Support the design and delivery of evidence-based campaigns aligned with Imkaan’s strategic priorities. 

• Work with internal teams to craft campaign messages informed by research and sector data. 

• Develop and deliver campaigns that highlight the lived experiences and rights of Black and Minoritised women and girls 

• Work with the Communications Coordinator to create campaign messaging and digital content aligned with Imkaan’s values. Support the mobilisation of members and allies around key policy moments (e.g. consultations, votes, legislation) 

• Monitor impact of campaigns and contribute to cross-organisational reflection and learning. 

• Contribute to cross-organisational policy influencing strategy and calendar 

• Track political developments, maintain contact records and parliamentary timelines 

• Ensure alignment between parliamentary work and Imkaan’s wider research, policy, and membership activity. 

• Support the Policy and Research Manager and Executive Director with high-level influencing opportunities and responses. 

2) Policy and Parliamentary Engagement 

• Monitor UK parliamentary activity, including debates, inquiries, and relevant policy developments. 

• Prepare briefings, reports, and policy responses for government and parliamentary audiences. 

• Coordinate engagement with central/local government and VAWG coalitions. 

• Build and maintain relationships with MPs, peers, parliamentary researchers, and civil servants 

• Track and respond to relevant legislation, debates, select committee work, and inquiries. 

• Coordinate Imkaan’s parliamentary engagement strategy, including briefings, evidence submissions, and event planning 

• Prepare Imkaan representatives and members for parliamentary meetings and public speaking engagements 

• Support high-impact events, including parliamentary roundtables, receptions, and cross-sector briefings. 

• Draft political content, including statements, open letters, and responses to emerging issues. 

• Support the leadership team and Board with communications materials, media briefings, and stakeholder messaging. 

• Identify and amplify stories and case studies for campaigns and public awareness. 

3) Membership and Sector Outreach 

• Disseminate Imkaan’s work and campaigns across the membership and wider VAWG sector. 

• Represent member interests within campaigns and coordinate cross-sector advocacy. 

• Support members to engage in political and public campaigning, including training, resources, and shared actions 

• Ensure campaigns reflect the priorities of frontline organisations and are shaped through regular consultation 

• Work collaboratively with partners and allies across the women’s, anti-racist, and human rights sectors.

• Evaluate campaign activities against strategic objectives and funder requirements. 

• Contribute to planning documents, project reports, and performance tracking systems. 

Person Specification 

Essential Experience 

• This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement). 

• Experience building strategic alliances and working with policymakers or media.

• Demonstrated ability to deliver campaigns or events involving multiple stakeholders. 

• Experience working in the VAWG, criminal justice, immigration or voluntary sector. 

• Experience working in parliamentary affairs, public policy, campaigns, or advocacy within a values-led organisation. 

• Strong understanding of UK political and legislative processes, including how to influence parliamentarians and policymakers. 

• Excellent written and verbal communication skills – able to produce briefings, prepare spokespeople, and speak publicly. 

• Experience developing or delivering campaigns that create impact and mobilise public or political support. 

• Strong relationship-building skills and ability to engage confidently with a range of stakeholders.

• Deep commitment to anti-racism, intersectional feminism, and the rights of Black and Minoritised women and girls 

• Analytical ability to summarise and interpret complex policy landscapes. 

• Project management and organisational skills. 

• Media relations and knowledge of digital campaigning. 

Desirable Experience  

• Experience supporting grassroots or community-led campaigning 

• Familiarity with relevant policy areas such as VAWG, immigration, policing, education, or health 

• Understanding of framing, messaging, and movement-building in a political context 

Values and Behaviours 

• Commitment to anti-racism and feminist values. 

• Collaborative and inclusive approach to working. 

• Flexibility and responsiveness to fast-paced political developments. 

• Strong team player who contributes to shared goals and values. 

What we offer  
30 days annual leave + public holidays (pro rata) 

Flexible working arrangements

Pension contribution 

Private Health Care (BUPA) 

Meeting Free Fridays 

Supportive, feminist working environment 

Opportunities for learning and development

We are looking for an enthusiastic, experienced and talented individual to help us grow community energy in Leicester and Leicestershire. Your primary responsibility will be to develop renewable energy projects and carry out feasibility studies. While our current focus is on solar PV — including both ground-mounted and rooftop systems — we also work on other renewable energy projects, as well as proposals that combine multiple technologies.

The role offers the opportunity to form close working relationships with interesting, innovative and driven community energy groups in Leicester and Leicestershire.

Purpose of the Role  

The Policy Coordinator plays a key role in delivering high-quality, intersectional policy analysis and supporting Imkaan’s strategic advocacy. Grounded in Black feminist and anti-racist values, the role ensures our work reflects the lived experiences of Black and Minoritised women and girls. 

The postholder will draft policy positions, respond to consultations, produce briefings, and monitor political and sector developments.  
Working closely with the Policy and Research Manager and wider team, they will help shape national debates and influence government and stakeholder engagement. 

This role requires creativity, analytical strength, and commitment to social justice. The desired candidate will be politically engaged, detail-oriented, and passionate about using policy to shift power and drive change. 

 Key Responsibilities  

 1. Policy Research, Analysis, and Development 

• Monitor and assess political, legislative, and social developments relevant to violence against women and girls (VAWG), with a particular focus on the experiences and needs of Black and Minoritised women and girls. 

• Conduct horizon scanning to track emerging policy trends, legislation, consultations, and other developments affecting the Black and Minoritised women’s sector. 

• Analyse national and regional policy environments to identify gaps, risks, and opportunities for strategic influence and sector sustainability. 

• Produce clear, timely, and well-structured policy briefings, consultation responses, and position papers on VAWG, racial justice, and structural inequality. 

• Lead or contribute to consultation responses, parliamentary inquiries, and government engagement opportunities to ensure Imkaan’s voice and expertise inform relevant policy processes. 

• Conduct desk-based research and support analysis of member experiences, service data, and lived experience evidence to strengthen the evidence base for advocacy. 

• Maintain a library of policy resources and an up-to-date bank of statistics and evidence to support internal and external use. 

2. Advocacy and External Sector Engagement 

• Use policy analysis to inform and shape advocacy strategies, campaigns, and public engagement work. 

• Develop and maintain relationships with policy makers, researchers, academics, and allied organisations. 

• Represent Imkaan in relevant external meetings, networks, roundtables, and events. 

• Contribute to debates and dialogue by articulating well-evidenced, feminist-informed policy perspectives. 

• Deliver policy briefings, workshops, and training sessions for Imkaan members and partners. 

• Support the development of collective policy knowledge and exchange across the sector. 

• Feed into internal planning to align the work of the policy of the Imkaan with wider organisational objectives and timelines. 

• Support the coordination of engagement with policymakers, local and national government representatives 

• Help prepare for external meetings, briefings, and parliamentary engagement – including drafting agendas, notes, and follow-up materials 

• Assist with convening policy roundtables, strategic influencing meetings, and cross-sector collaborations 

• Contribute to the development of Imkaan’s policy influencing calendar and contact management system. 

3. Project Planning, Coordination and Organisational Contribution 

• Contribute to the overarching workplan of the Policy Unit, ensuring deliverables and deadlines are met. 

• Engage in internal monitoring and evaluation as required to assess impact and inform future strategy. 

• Maintain effective systems for documentation, reporting, and communication within the team and with stakeholders. 

• Actively participate in the team supervision system, internal meetings, and organisational development initiatives. 

• Support positive team dynamics and contribute to a collaborative, learning-oriented working culture. 

• Ensure alignment with Imkaan’s ethical principles and values in all aspects of policy work. 

• Participate in personal development planning and engage with training opportunities. 

• Work with the Membership Coordinator to gather insight from members on emerging policy issues 

• Support members to participate in influencing opportunities (e.g. consultations, submissions, meetings) 

• Help translate policy developments into accessible updates and communications for members and stakeholders. 

• Support internal reporting and evaluation of policy and influencing work, tracking outputs and impacts 

• Ensure Imkaan’s policy work reflects the organisation’s values and the expertise of Black and Minoritised women and girls 

Person Specification 

Essential Experience 

• This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement) 

• Substantial experience working in policy, public affairs, or advocacy within the VAWG sector or closely related fields. 

• Demonstrated ability to develop and analyse policy using a feminist, anti-racist, and intersectional lens. 

• Experience drafting policy positions, briefings, consultation responses, and research summaries. 

• Familiarity with policy issues related to migration, housing and criminal justice, particularly as they affect Black and Minoritised women. 

• Strong understanding of how policy change happens in the UK including government structures, legislation, and public policy processes. 

• Excellent written and verbal communication skills including the ability to translate complex information for different audiences. 

• Research and analytical skills, with experience gathering evidence and synthesising findings into clear policy messaging. 

• Ability to manage multiple priorities, meet deadlines, and maintain attention to detail. 

• Commitment to the values of Black feminism, anti-racism, and the rights of Black and Minoritised women and girls 

• Strong analytical skills and the ability to translate complex issues into accessible, impactful policy positions. 

• Knowledge of methods and frameworks for policy research and analysis. 

• Ability to support policy engagement across a range of stakeholder groups, including grassroots organisations and government bodies. 

• Strong planning, organisational, and project coordination skills. 

• Confident in convening and facilitating meetings, preparing agendas, and producing follow-up documentation. 

• Deep commitment to intersectional Black feminist values and social justice. 

• Demonstrable understanding of the specific experiences and needs of Black and Minoritised women. 

• Ability to work independently, as part of a team, and across dynamic partnerships and networks. 

• Commitment to ethical, participatory, and survivor-centred approaches to policy work. 

Desirable Experience  

• Knowledge of devolved governments and regional political structures in the UK. 

• Experience in monitoring and evaluating policy impact. 

• Ability to design and deliver policy-related training or capacity-building for grassroots organisations. 

• Understanding of international frameworks on women’s rights, migration, and racial justice (e.g., CEDAW, Istanbul Convention, UN conventions). 

• Experience in drafting speeches, op-eds, or articles for advocacy purposes. 

What we offer: 

• 30 days annual leave + public holidays (pro rata) 

• Flexible working arrangements 

• Pension contribution 

• Private Health Care (BUPA) 

• Meeting Free Fridays 

• Supportive, feminist working environment 

• Opportunities for learning and development 

Background to the role

In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role along with a new Governance and Executive  Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.

This appointment comes at the time of a review of our premises needs.

Job description

Job Purpose

Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.

You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.

By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:

• Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
• Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
• Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
• Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.

Key Tasks

Coordinate and implement processes that relate to our staff

• Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
• Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
• Carry out workstation assessments as needed

 Premises

• Act as the first line of support for premises and facilities across all our locations.
• Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
• Serve as the first point of contact for all health & safety matters.
• Help establish and maintain safe working practices and policies and undertake basic risk assessment
• Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
• Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
• Support the Director of Finance and Operations in developing and implementing a new premises strategy.
• Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
• Manage the two cleaners.

IT and systems

• Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
• Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
• Coordinate IT stock purchases and monitor asset use across the organisation.
• Work effectively and efficiently with the outsourced ICT provider, Penelope
• Implement processes that maintain effective IT security.
• Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
• Support the Director of Finance and Operations in developing and implementing a new ICT strategy.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to The Director of Finance and Operations
• The role line manages the two cleaners

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

 Essential

• Experience providing IT and facilities support to the organisation.
• Experience coordinating facilities or office management across multiple locations.
• Experience supporting basic health & safety and premises management.
• Experience coordinating recruitment or onboarding processes

Desirable

• Voluntary sector experience.
• Experience with Salesforce or similar CRMs.
• Experience with implementing or supporting new systems.
• Experience managing IT or telecoms service contracts.

Knowledge & Understanding

 Essential

• Good technical skills to navigate various IT systems, highly organised, and solutions focused.
• Good understanding of health and safety compliance requirements and standards in the workplace.
• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Understanding of HR processes (recruitment, induction, probation, appraisals).

Skills/Attributes

 Essential

• Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
• Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
• High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
• Understanding of IT networks/infrastructure.
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Good understanding of the capabilities and potential of 365
• Advanced AI skills

Additional Requirements

• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions.

About us

Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.

The Welfare Benefits Caseworker is responsible for delivering a comprehensive Welfare Benefits Advisory Service to individuals and families in need. The caseworker will provide support and guidance to clients in understanding and accessing welfare benefits, ensuring they receive the appropriate financial assistance and support, including support with welfare benefits mandatory considerations, and appeals. The role requires a thorough understanding of welfare benefits regulations and policies, excellent communication and advocacy skills, and a strong commitment to improving the well-being of individuals and communities.

About the Role

• Provide welfare benefits advice in person and via digital channels
• Provide outreach advice in Torus Foundation, Citizens Advice buildings and home visits
• Provide advice and case updates to Torus Foundation staff members via a staff helpline
• Attend Torus Foundation and community events as appropriate
• Research and explore options and implications so that clients can make informed decisions using Citizens Advice resources
• Act for the client where necessary using appropriate communication skills and channels.
• Complete benefits checks when appropriate and deal with benefit advice issues covering welfare benefits applications including initial claims and complete any relevant assessment forms, challenging decisions including mandatory reconsiderations, appeals up to and including representation at tribunal hearings and complaints and queries
• Assist with relevant general advice queries, referring internally or to other specialist agencies as appropriate.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Ensure that all work meets quality standards and the requirements of the funder
• Meet individual performance targets and engage positively in discussions with line manage to maintain required levels.
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Support our research and campaigns work through various channels including case studies, data collection and client consent
• To work as part of the Torus Foundation project team and contribute to effective service provision.

General

• Attend relevant internal and external meetings as agreed with the line manager
• Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.
• Ensure that work reflects and supports the Citizens Advice service's equality, diversity and inclusion strategy.
• Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
• Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.
• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

We are the voice of cycling in Oxford.  We support more people to cycle in Oxford, more often and more safely

We are seeking an experienced, self-motivated locally based individual to take forward our strategy.   This person will lead the work of the Cyclox infrastructure; increase Cyclox membership, ensure we are compliant and work closely with our Campaigns Lead  which will include research, input into campaigns, fundraising applications and perform other administrative functions.   We are looking for someone who is very flexible and can work work with a wide range of stakeholders.  Ideally we would prefer one person but please indicate if you would prefer to do this as a job share. 

We aim to have the job filled as soon as possible.  Applications close at 5pm on Monday 15th September, with interviews taking place in early October.   

Global Advocacy Lead (Maternity Cover)

Depaul International oversees a group of leading homelessness charities working around the world to end homelessness. Depaul International is seeking a confident and strategic Global Advocacy Lead to champion our international advocacy work and strengthen the global response to homelessness.

Position: Global Advocacy Lead (Maternity Cover)
Salary: £47,000 pro rata, plus pension and benefits
Location: Hybrid, 2 Days from Home, Central London Office + Travel
Hours: Full-time (5 days), open to 4 days/part-time
Contract: Fixed-term, 12 months from October 2025
Closing Date: Friday 5th September

About the Role

This leadership role will focus on driving forward Depaul International’s global advocacy strategy during a period of maternity cover. Homelessness is a growing international challenge, yet lacks a unified global response. You will play a pivotal role in ensuring our advocacy strategy continues to progress, positioning Depaul as a trusted partner and expert voice.

Key responsibilities include:

• Leading the delivery of our global advocacy strategy in line with the Depaul Group Strategy
• Building and managing strategic relationships with international stakeholders such as the UN, EU, multilateral banks and global NGO networks
• Representing Depaul International at advocacy forums, government and global policy events
• Supporting national members to strengthen their advocacy capacity and share best practice
• Commissioning and overseeing research that underpins advocacy and policy work
• Monitoring international policy developments and influencing responses to global homelessness

About You

We are looking for a skilled leader with experience in advocacy, policy or research, ideally within an international NGO, development or humanitarian setting. You will bring:

• A strong track record of developing and implementing international advocacy strategies
• Experience influencing policy at global and regional levels
• Confidence in engaging with global institutions such as the UN, EU, World Bank, G20 or COP
• Excellent relationship-building and communication skills, able to represent Depaul International as a credible and authoritative voice
• Strong analytical, project management and strategic planning skills
• A personal commitment to Depaul’s values and mission to end homelessness

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The Depaul Group – made up internationally of seven charities and overseen by Depaul International – exists because we believe everyone deserves the dignity and security of a place to call home. We are locally governed and locally run and committed to ending homelessness and improving the lives of the people affected by it. The Depaul Group also has a key strategic relationship with the Ruff Institute of Global Homelessness (IGH) and the Famvin Homeless Alliance (FHA).

Depaul International (DPI) oversees the Group, ensuring the highest standards of service provision, governance, finance and helping develop capacity in areas including fundraising, communications and safeguarding. DPI currently consists of a team of 14.

We are currently based in seven countries across Europe and North America, (Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom and the United States of America) providing a range of urgent accommodation and services for people in great need.

The Group also has a key strategic relationship with the Ruff Institute of Global Homelessness, which focuses on ending homelessness globally by bridging research, policy, and practice and the Famvin Homeless Alliance – mobilising the Vincentian Family across the world to develop new housing and other projects. Both strategic partnerships were born out of our shared values and commitment to end homelessness and change the lives of those affected by it.

Ever since Depaul’s inception over three decades ago, our values have helped to create a unique approach to supporting people that come to us for help.

 Other roles you may have experience of could include: Head of Policy, International Advocacy Manager, Global Policy Lead, External Affairs Director, Head of Research and Policy, Advocacy and Campaigns Lead

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a Senior STH Practitioner who can manage the delivery of high quality and effective Social and Therapeutic Horticulture (STH) programmes in London for adults and young people with a range of disabilities and health conditions.

We’re looking for candidates who have proven experience of managing a team and an understanding of how STH programmes can benefit individuals and improve lives.  We need someone with horticultural knowledge and experience to plan the seasonal horticultural resources required for our programs and delivery spaces.

Based at Thrive’s London centre in Battersea Park. Some days will be spent at outreach centres within London, requiring some travel. The role will involve occasional travel to the Thrive Centres in Reading and Birmingham.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

The Grants Officer is a key role supporting our grant-making systems, grants strategy and growth plans. You will be helping with the promotion of our grants rounds, processing grant applications received from charitable organisations, responding to enquiries from applicant organisations, completing grants assessments, tracking and reviewing monitoring and creating reports. Training will be provided.

The candidate

You are a passionate advocate for the great work done by grassroots community groups and charities. You enjoy interacting with people both in person and virtually, getting to understand the work they do. You are also a details person, committed to careful record-keeping and task-management to ensure that OCF provides an excellent level of service to groups. You are a proactive problem-solver and a team player who enjoys being part of a small organisation and getting things done together.

Application process

Prior to applying please ensure you have read the full job description

To apply, please submit a curriculum vitae and a word document with your answers to these three questions (answer in maximum 150 words per question):

1. Describe an achievement you’re really proud of
2. What about this job appeals to you, and why?
3. Tell us a bit more about your experience with grassroots community groups or charities

Closing date

The closing date is 11pm on 11th September 2025

Further information

Read the full job description which provides more details about the role.