Team managers jobs

Intake and Navigation Coordinator

Full time – 37.5 hours per week
Annual Salary £31,589 plus benefits including 8% non-contributory pension
Location – Remote (UK) or Centre based/Hybrid

About us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for an Intake and Navigation Coordinator to be a key member of the Intake and Navigation Team, supporting our service users from the point of first contact.

About the role
As a key member of the Intake and Navigation team, you will be serving as the first point of contact for service users accessing health and wellbeing support. In this frontline role, you will respond to live inbound calls and online support requests, often involving individuals with complex needs, high levels of presenting risk, and vulnerable Service Users.

You will be responsible for conducting triage to identify immediate risks, prioritise presenting needs, and determine eligibility for services. Focusing on those who are most vulnerable, you will need to exercise sound judgement and professional accountability in ensuring that urgent and high-risk cases are escalated appropriately, managed sensitively, and supported effectively.

Your duties will include providing clear information, advice, and signposting, making internal referrals for assessment and ongoing support, and conducting follow-up calls to ensure coordinated, person-centred care.

You will play a vital role in safeguarding and ensuring that service users with complex or escalating needs are navigated to the right support quickly and compassionately.

This role is subject to a Disclosure and Barring Services check.

About You
Our ideal candidate will have experience of:

• a helpline, crisis line, or front-facing triage role within health, mental health, or social care settings
• assessing and managing high-risk, complex, or vulnerable service users, including safeguarding situations
• delivering person-centred support in high-pressure environments where quick and informed decision-making is required
• using structured triage or risk assessment tools to prioritise and manage service user enquiries
• working with multidisciplinary teams to coordinate support across multiple pathways and services

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us on [email protected]

Closing date: 7 September 2025

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

We are seeking a warm, compassionate and proactive Senior Extra Care Support Worker to provide person-centered care and support to our services users based in Hattersley, Tameside.

Creative Support is working with a local housing provider who has recently developed a brand new scheme, which will be providing the highest standards of care to over-55 year olds in an independent living setting. 

As a key member of our team, you will assist the Management Team in delivering an empowering service that meets the needs of our clients, while fostering a positive atmosphere in collaboration with service users' families and friends. Flexibility, energy, and reliability are essential qualities for this role.

Embracing all aspects of the role, from providing personal care and domestic support to helping individuals access work, education, and social opportunities you will provide valued support via the unique personal skills and interests you bring in order to enrich the lives of those we support.

Working on a roster basis, your role will include evenings, weekends, and sleep-ins. Previous experience in caring for vulnerable adults is essential, but more than anything, we seek individuals with gumption and a can-do attitude.

Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.

 

Gender is considered to be an occupational requirement – Equality Act 2010

 

Vacancy Reference Number: 87356

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

An exciting opportunity to be part of a LGBT+ support service.The successful candidate will provide effective person-centred support to LGBT+ people living in Causeway’s specialist LGBT+ supported housing.Support clients to achieve tangible progress in areas such as tenancy management, independent living skills and training/education.Support LGBT+ clients to develop greater self-esteem and self-confidence. Equip clients for independent living and move-on to more independent accommodation.Develop support plans with individual clients that reflect their ambitions and aspirations with clear actions for achieving these. Contribute to risk assessment and safeguarding plans. Ensure clients settle into their accommodation and become familiar with the local area. Work closely with the Housing Team to ensure residents are complying with the terms of their occupancy agreements. Contribute to client involvement within the LGBT+ supported housing service. Be aware of trauma informed working, particularly with regard to trauma experienced by LGBT+ people. Ensure clients are linked into appropriate support services and sustain engagement with services. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

Join our growing organisation and help us to improve services, drive innovation and understand where we can make the biggest difference.

Data and Insights Lead
Location: Aylesbury, hybrid role with weekly office attendance
Hours: Full-time, 35 hours per week (substantial part-time e.g. 28+ hours considered)
Salary: Circa £45,000 per annum (pro-rata for part-time hours)
Contract: Two-year, fixed-term contract

Data and insights are crucial to everything we want to achieve. This exciting new role will help us understand and improve how we use data and insights to inform our strategic development. Importantly, you will help us reach new audiences and inform our investment into new activities.

However, your role will cover a broader remit across the organisation, leading and implementing data and impact strategies. This is the perfect role for someone who has:

• Solid experience of gathering and interrogating data and insights, with fantastic analytical skills.
• Creative, strategic and with a solid understanding of what good impact looks like.
• Excellent digital skills and the ability to understand a wide range of data sources and insights.
• A team player who can communicate and collaborate effectively.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced leave entitlements.

Lymphoma Action has been providing expert information and wide-ranging support for nearly 40 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our values, as well as prioritising a creative, inclusive and supportive environment.

This is a hybrid role, offering the flexibility of office-based and home-working. Proximity to Aylesbury is essential, as the postholder will be required to attend the office a minimum of once a week and more frequently during the induction period, as needed for meetings or to meet the needs of the role.

Closing date: Friday 19 September 2025, 12pm
Interviews: Tuesday 30 September 2025 in Aylesbury

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can download the Recruitment Pack for this position.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

No agencies please.

Regionally based post from Autumn 2025

Part-time, 28 hours per week (including some weekends and evenings and frequent travel in the region and nationally)

Home based within the geographical area covered by this role: Kent, Surrey, Sussex and the eastern edge of Hampshire

We are seeking an enthusiastic, pragmatic person who is excited by what Spirit-led growth might mean in a faith context. Our local development team is a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.

As a local development worker, you will support Quaker communities to be inclusive, welcoming, and all-age. The support areas include worship, community, organisational management, social action, collaboration in the wider community, and outreach. You will provide accompaniment, facilitation, project support, and training. You will work alongside others at Quakers in Britain and Woodbrooke to provide resources and opportunities that grow from the identified needs of local Quakers.

We invite applications from people who are:

• Good listeners with experience of working with groups to develop and deliver a shared vision
• Familiar with Quaker worship, community, witness, and organisation
• Organised and resourceful, able to research information, analyse and sift it, and apply it appropriately to a range of situations and personalities
• Creative and adaptable, able to encourage innovation and support experimentation
• Digitally curious, willing to experiment with digital platforms and programmes to develop community and progress work

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.

For further information and to apply, please visit our website.

Closing date: 9am on Monday, 8 September 2025.

Interviews: Wednesday, 25 September 2025 at Friends House Euston.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

Our client, an independent mission-driven charity, is seeking a Senior Operations and Governance Officer to provide essential support across corporate governance and organisational planning functions. This role is central to ensuring that leadership and strategic processes run efficiently, effectively, and in alignment with good governance practices.

This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.

Key responsibilities include:

• Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
• Taking high-quality and accurate minutes and tracking actions to ensure follow-up
• Supporting governance and compliance processes, including maintaining the risk register and statutory records
• Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
• Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
• Acting as a point of contact for trustee-related queries and supporting induction and development processes

 
We are looking for someone with:

• Significant experience supporting board and committee governance
• Proven ability to take and manage high-quality minutes and meeting outputs
• Experience working with stakeholders at all levels, including senior leadership and trustees
• Excellent organisation, attention to detail, and ability to manage multiple priorities
• Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
• A collaborative, adaptable approach and a commitment to inclusive working practices

This role offers the opportunity to join a committed and supportive team, helping to shape and support the delivery of the organisation’s mission.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill is working with a national charity to recruit an Insurance Officer.

This varied and rewarding role sits within the Legal team and will play a vital part in ensuring the charity meets its legal and regulatory responsibilities across insurance, fleet management and data archiving

Location: London/Hybrid (*Colchester/Hybrid option available soon)

Salary: £40,000

The Role

You’ll manage the charity’s insurance programme, oversee the vehicle fleet and fuel card schemes, and maintain robust archiving systems. The role also supports policy development, risk management, and training initiatives, working closely with colleagues and external providers.

About You

We’re looking for someone with:

• Knowledge of insurance, compliance and risk management
• Experience in fleet or asset administration
• Understanding of archiving and data protection requirements
• Strong organisational and communication skills
• Proficiency in Microsoft Office and databases
• A relevant degree or professional qualification (or equivalent experience)

This is an excellent opportunity for a detail-focused professional to make a real impact within a respected charity, ensuring key operations run smoothly and in line with regulatory standards.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job title: Deputy Director of Global Development, North America

Salary: circa £80,000 to £90,000

Location: Hybrid/South Kensington and White City (with travel to other Imperial campuses/meetings as required).

We are recruiting the exciting position of Deputy Director of Global Development, North America. This is an opportunity to drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.

Imperial is a world-leading university, ranked 2nd in the world and 1st in the UK and Europe. Our research performance is unparalleled in Europe; real-world impact is in our DNA.  From climate science to AI, medicine to sustainable engineering, our research and teaching are shaping the future and addressing some of the world’s most urgent challenges.

Our placing in the rankings is a by-product of our work to nurture an environment where our staff and students are valued and can thrive. Imperial is focused on offering the best possible education, conducting high-quality research and innovating to make the world a better place.

This is an exciting opportunity to join us at a moment of extraordinary momentum. Reporting to the Director of Development: Principal Gifts and Global, you will lead fundraising efforts for North America. You will be responsible for achieving ambitious campaign goals, working closely with senior colleagues across Advancement, and engaging with the President and other senior leaders to support Imperial’s international presence and profile in the region.

You will have strong track record in securing major gifts and engaging high-level donors with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.

If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.

Interested?

Please familiarise yourself with the attached Candidate Pack.

To apply, please submit a CV and covering letter.

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Director of Development: Principal Gifts & Global
• Deputy of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Further Information

Imperial College is partnering with Constellate Global Talent on this search.

No agencies please.

Ref: RVPL-251

Closing date: Monday, 22nd September 2025 at 9.00 am

Are you a proactive, collaborative and empathetic individual with experience of managing reception or front-of-house responsibilities? Do you have a proven record of recruiting, training, or managing volunteers and supporting people with barriers to employment?

If so, join St Giles as a Reception and Volunteer Pathway Lead (internal job title) where, as part of the Central Services or Service Delivery team, you will lead both front of house reception services and a structured volunteer employment pathway.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As Reception and Volunteer Pathway Lead, you will act as the first point of contact for visitors, ensuring a welcoming and professional environment, and also manage incoming calls, emails, and correspondence and maintain a tidy and accessible reception area.  You will also design and deliver a volunteer pathway programme for individuals returning to employment, which will include recruiting and onboarding volunteers with a focus on those who have been out of work and collaborating with internal departments to identify placement opportunities and role specifications.

We will also rely on you to provide induction and training support for volunteers and to offer ongoing supervision, coaching, and check-ins throughout placements.  Monitoring and evaluating volunteer progression with clear pathways to employment and maintaining accurate volunteer records, ensuring safeguarding and compliance standards are both key duties, as is supporting departmental teams in coordinating volunteer schedules and placement logistics.

What we are looking for

• Relevant experience in administration, HR, or volunteer management

• An understanding of barriers to employment and trauma-informed support

• Sound knowledge of GDPR and data protection and of safeguarding practice

• An understanding of of EDI and creating an inclusive work culture

• Excellent interpersonal, IT and communication skills, verbal and written

• A professional, collaborative and flexible approach to your work.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

I have a brilliant opportunity for a Digital Communications Officer, working remotely in the UK. In this role you lead the development and delivery of the charity’s digital communications, ensuring their messages and campaigns are clear, engaging, and accessible across all platforms. The charity is a national gambling harm prevention organisation, which provides, training, education, advice, and resources. They are looking for a passionate individual with an interest in addiction, mental health, public health, healthcare, commercial determinants or suicide prevention.

As Digital Communications Officer you will shape how the charity presents itself to the public, stakeholders, and partners – amplifying voice and enhancing the reach and impact of their work. You’ll work closely with the small team, to understand needs and come up with creative content and messages.

The charity has been created by a more established charity, so whilst it’s in its infancy, the charity is derived from knowledge and experience. The charity will be growing, and therefore, this role will grow and develop too.

Your experience:

- One of their key audience’s is young men, and younger audiences, so they would love to find someone with knowledge of how to get their attention, and knowledge of emerging digital trends (TikTok, SnapChat).

- Experience managing social media accounts and creating engaging content across platforms (e.g., X/Twitter, Instagram, LinkedIn, Facebook, TikTok, SnapChat)

- Excellent written communication skills with ability to tailor messages for different audiences and platforms

- Experience of website hosting/management

- Experience planning and managing paid advertising campaigns across digital platforms (e.g., Meta, Google Ads)

- Ability to analyse and optimise campaign performance to improve reach and engagement

- Familiarity with basic design tools (e.g., Canva, Adobe Express) and confident in creating visual content

- Experience using email marketing software (e.g., Mailchimp, Campaign Monitor)

I’d love to discuss this exciting opportunity with you, please apply now!

- Full-time, permanent role

- Salary £32,000- £35,000 depending on experience. 25 days holiday, plus bank holidays.

- Remote based, in the UK. With ability to travel for monthly meetups as a team in the UK.  

The firm closing date is 9am Friday 12^th September.

Interviews will be held on 19^th, 22^nd and 23^rd September.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Press and Communications Officer

Position Type: Permanent/Full time

Reports to: Senior Policy and Advocacy Officer

Salary: Range from £31,000- £34,000 depending on experience

Based at: School Food Matters, The Bridge, 7b Parkshot, London, TW9 2RD

Note: Before Christmas, we will be moving to new offices in Southwark, close to Waterloo

Working Hours: 9am-5pm (flexible)

Pension: School Food Matters pays 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days

School Food Matters is closed between Christmas and New Year

Job Purpose

· To help make SFM the destination for media as the voice for food in schools

· To help increase media coverage for our work across all platforms (print, TV/Radio, digital)

· To develop and maintain our vibrant social media presence

Key Tasks include

· Writing and reviewing editorial, case study and blog content to maintain SFM’s voice

· Working with our Web Developer to maintain the School Food Matters website

· Diary planning to make best use of events and media moments to highlight our work in the media

· Maintaining up-to-date and accurate records of media contacts on Airtable

· Producing, editing and co-ordinating video and visual content across SFM’s projects

· With support from our Policy and Communications Assistant, maintaining our vibrant social media presence

· Managing and maintaining our photo library (Google photos)

· Ensuring our website is up to date by liaising with project teams for new content

· Understanding and disseminating new processes and functionality of the new website

· Managing our Google Ad grant and ensuring that our ads remain effective

· Liaising with partner organisations for joint promotion of our projects and campaigns

· Producing and distributing our newsletters

· Adding press articles to the website and social media

· Maintaining the ethos of the charity and positively promoting our work at all times

· Keeping up to date with safeguarding requirements and reporting procedures

· The Press and Communications Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

 Person Specification

 Essential

· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail.

· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative.

· Experience of getting media coverage

· Strong understanding of using social media to engage audiences and achieve campaign goals

· An eye for design and strong grasp of branding, with experience creating visuals using tools like Canva

· Comfortable using content management systems (CMS) to publish and manage web content — we use Drupal

· General knowledge of issues around school food, children’s health and food education

· Ability to work independently, with high levels of self-motivation

· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines

· Energy, enthusiasm, creativity and tenacity

Desirable

· Experience of working within a network or coalition of campaigning organisations

· Established contacts with media outlets/journalists/bloggers

· Digital campaigning and social networking skills

· Skills in capturing and editing photo and/or video content to support communications work

· Experience managing or supervising team members to deliver communications projects effectively

Creative Support is a national, fast growing not-for-profit organisation providing support to

individuals with a wide range of care needs. We are currently looking to add an Acting Senior Support Worker to our team in Accrington, Lancashire.

We are recruiting a proactive, motivated, and professional Acting Senior Support Worker to provide person centred support to our residents with a range of support needs, primarily learning disabilities. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including: movie nights, gardening, board games, arts and crafts and many more!

Senior Support Duties include:

· Develop and sustain warm and trusting relationships with service users.

· Enable service users to gain independence, confidence and competence in areas such as: social skills/relationships, personal care and hygiene, daily living and many more.

· Assist service users in the administration and monitoring of prescribed medication following the Scheme’s Medication Policy.

· Offer support and supervision to junior staff, relief staff, students and volunteers as appropriate, under direction of the Supported Living Manager.

You must have at least one years’ experience in supporting people with learning disabilities.

 

Vacancy Reference Number: 81731

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Tower Hamlets.

£30,527.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

* Annual leave increasing up to 30 days with length of service

* Free DBS

* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

* Fully paid induction programme and further training

* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager.

* Carry out initial assessments of potential customers and make decisions over access to the Crisis House

* Undertake continuous assessment of needs and potential risks & agree levels of support and actions.

* Create support / action plans for providing appropriate services based on the assessment and reflecting the services and resources available to enable the customer to overcome their crisis

About you:

Relationships

? With key customers (end service users)

? Within team and organisation

Organisation

? Planning and organising workload

? Awareness of policies and procedures

What you'll bring:

Essential:

• At least an NVQ Level 3 in Health & Social care, or equivalent academic qualification.
• A minimum of one years' experience of supporting vulnerable adults with mental health / substance use or dual diagnosis needs.

Desirable:

* An understanding of care-planning processes and Models of Care within mental health.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.

* We are Caring and Compassionate.

* We are Inclusive and Trusted.

* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.

Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.

Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you!

The Role 

The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include:

• Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters.
• Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making.
• Ensuring IT services are robust, compliant and futureproofed.
• Acting as Data Protection Officer (DPO) for the organisation.
• Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams.

The Person

We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers.

This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region.

Why HNHA?

Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:

• Health insurance from WPA
• 3 X Life cover with company pension
• Paid massages
• 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
• Long Service Awards: Celebrate milestones with rewards.
• Annual staff awards evening
• Events for Staff & Families: Regular gatherings to foster connection and fun.
• Access to Blue Light card
• Free on-site car park
• · Free meals on shift as well as tea, coffee and water
• · Nearby station and buses for commuting.

The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on the 14th/15th/16th October 2025.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.