Team support administrator jobs

We have an exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Administrator. Used to taking day to day transaction processing in your stride, you’ll use your experience to be part of ensuring that we have the business information needed for decision making across the charity.

Starlight is a small team with a lot to deliver so a can-do attitude is critical; we all roll our sleeves up and do what’s needed to make things happen for our children, families and healthcare professionals. You’ll have a real desire for effective working, enjoy finding ways to improve the efficiency of our financial systems and processes and be experienced in working across an organisation to be a true partner to our passionate, supportive and dedicated Starlight team.

Reporting to the Finance Manager, you’ll be part of our small but highly effective Finance team. Underpinning the delivery of services to our children, families and health professionals and the fundraising which makes that possible, the team is dedicated to great governance - both decision making and compliance – bringing business thinking to all that we do, strong financial management and much more. Evidence-based decision-making is at the heart of all we do which requires reliable and timely information; our finance team is responsible for ensuring we always have the strong and relevant financial information as we work to deliver our realistically ambitious three-year plan.

As our Finance Administrator, you’ll have the chance to have a real impact on the charity’s ability to raise funds and deliver services. This role will enable the finance team to evolve in response to the changing needs of the organisation and to help lead on the delivery of our strategic aims. As Finance Administrator you’ll take care of the transactional work, be committed to collaborating across the organisation, and be a key part of shaping the work of the finance team.

Sitting within the Chief Executive’s Office, this new position of Internal Communications and Team Executive, will play a key role in delivering high-quality internal communications across ARUK. The Internal Communications Team exists to ensure every employee feels valued, included and informed. We are facilitators, ensuring employees have the tools they need to feel heard and empowered to engage authentically within the organisation, leading us closer to a cure.

Reporting to the Senior Internal Communications Officer, they will be a key member of the Chief Executive Office Team. They will also provide administrative support to the team, the Director of Strategy and Governance and our Board of Trustees to carry out their roles efficiently and to support delivery of ARUK’s strategy and CEO office team objectives.

Main duties and responsibilities of the role:

Internal Communications

· Manage monthly intranet metrics and reporting.

· Support teams on Internal Communications events, including the all-employee away day, annual picnics, Monthly Coffee Mornings, Board/Trustee activity, and other relevant areas.

· Work as part of the Internal Communications Team to deliver regular CEO Comms.

· Support the wider CEO Office Team with their internal communications needs.

Strategy and Governance

· Work with the Director of Strategy and Governance to provide support on key priority projects relating to strategy delivery and internal communications.

· Provide administrative and logistical support for our annual planning and budgeting process.

· Support the team with the logistics and organisation around Board meetings.

Administrative and Team support

· Learn how to use/and be proactive in using the organisation's CRM system (Salesforce) to record key activity for the CEO Office Team.

· Help arrange and service CEO Office team activities throughout the year, including team meetings, away days and development opportunities.

· Support the Executive Support team in providing administrative support to the Chief Executive and other Directors as required, including completing expenses, arranging travel and booking meeting rooms.

What we are looking for:

· Proven work experience in a similar role

· Comfortable using Microsoft Office (e.g., Word, Outlook, PowerPoint and Excel) and willing to learn new tools (e.g. intranet)

· Experience working with different people and working styles.

· Strong administrative experience and attention to detail

· Ability to liaise and communicate with staff at all levels

· Strong inter-personal skills, with an ability to build and maintain relationships, trust, empathy at all levels.

· Excellent listening skills, demonstrating flexibility, curiosity and a willingness to learn.

· Excellent organisation and time management skills.

· Strong team player who can work both independently and collaboratively with stakeholders at all levels.

· Strong written and verbal communication skills, with a high attention to detail.

· Strong ethical standards and a high level of personal integrity.

· Ability to maintain discretion and confidentiality at all times.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £26,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd August 2024, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

About the role:

Are you looking to kick-start or grow your career in Recruitment and HR, while making a real difference to people’s lives? Join us as a Recruitment Administrator and become a vital part of a passionate team committed to supporting the frontline of our services.

In this role, you’ll play a key part in keeping our services staffed and running effectively, helping us deliver life-changing support to the people who need it most. Working within a dynamic and friendly Recruitment Team, you’ll be at the heart of our hiring process, ensuring we attract and onboard the right people to drive our mission forward.

You’ll be the first point of contact for both internal colleagues and external candidates, providing high-quality customer service across every stage of the recruitment journey. From scheduling interviews and supporting hiring managers with expert guidance and resources, to managing new starter onboarding and responding to enquiries in the team inbox - your work will be varied, people-focused, and impactful.

You’ll also take ownership of the administrative tasks that keep our recruitment and onboarding processes running smoothly and compliantly, championing fairness, equality, and best practice at every step. Beyond recruitment, you’ll have the chance to contribute to exciting wider HR projects focused on Equity, Diversity and Inclusion (EDI) and organisational change - including helping to design and deliver training to hiring managers and teams across Single Homeless Project (SHP).

As part of our forward-thinking HROD team, you'll help ensure that every new starter is welcomed into SHP with positivity and a clear view of the meaningful career ahead of them.

This is a hybrid role with plenty of flexibility. You’ll mostly work from home, but will attend our Head Office in King’s Cross around 1–2 days per week to support interviews, attend meetings, or respond to specific business needs. Some weeks may be fully remote – it all depends on recruitment activity.

About you:

• Demonstrable experience of working in a busy office environment within Recruitment/HR with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking systems), payroll, HR and DBS services.
• A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
• A pro-active approach and ability to work using own initiative.
• Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
• Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
• Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
• Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

PLEASE NOTE: We will invite suitable candidates to interview as applications are received, please submit your application as soon as possible to be considered. Interviews will be held via Microsoft Teams. We reserve the right to close the advert if the position is filled before the closing date.

Please note applications are reviewed for AI use in application questions. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited. 

Are you a highly-organised, unflappable administrator with the ability to manage competing priorities in a timely manner? The Student Christian Movement is looking for someone to lead the administration function of our small but mighty charity.

Responsible to the CEO, you will work across the charity, acting as secretary to our board of Trustees, responsible for HR and payroll function, act as line manager to two administrators, and add to the sustainability of the organisation by writing and submitting robust trust funding applications.

SCM has six members of staff, all but one of whom are part time, and achieves a great deal. Supporting progressive Christian students and members across the country to put their faith into action, no two weeks are ever the same. We are a dynamic and energetic organisation, working to challenge injustice and exclusion, grow thoughtful disciples and create community.

Each SCM community is different, but students can expect to find a warm welcome as well as activities including bible study, prayer, campaigns and social action, talks, discussions, and socials. As a national movement we come together at regional and national events to learn more about our faith and spend time as a community. We take action on issues of social justice chosen by our members.

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.

Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.

Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506

Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.

At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for two Supporter Services Assistants to join our friendly and committed Fundraising team.

This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.

You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.

Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.

Key responsibilities:

· Responding to supporter enquiries by phone, email and post

· Processing donations and setting up direct debits

· Maintaining and updating supporter records using our CRM system

· Sending thank you letters and supporter communications

· Supporting data imports, exports and database hygiene

· Handling supporter complaints with care and professionalism

What we’re looking for:

· Experience in customer or supporter care

· Excellent written and verbal communication skills

· Confidence using databases and Microsoft Office

· Strong attention to detail and a high level of accuracy

· Empathy for supporters and a commitment to our cause

· A calm, friendly and solutions-focused approach

Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.

Why join us?

You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.

We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.

Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.

Most importantly, working at the League gives you the opportunity to make a real difference for animals. 

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

Part-time (20 hours per week – flexible options available)
Hybrid – 1 day per week in Godalming, Surrey

Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV, a covering letter and your preferred days to work the 20 hours. Together, we can redefine what is acceptable and create a better world for animals.

We are a movement of students sharing and living out the good news of Jesus Christ. Locally. Nationally. Globally.

IFES ministry is supported behind the scenes by International Services based in Asia, the UK, and the USA.

IFES supports and connects students living out the gospel as witnesses in the university in more than 180 countries worldwide. At the heart of everything we do is the desire to see students thriving as communities of disciples, transformed by the gospel and impacting the university, the church and society for the glory of Christ.

Do you want to use your expertise in financial administration to serve God? Are you passionate about students around the world encountering Jesus? Then, join us! Use your finance administrative skills to build strong teams that provide fruitful ministry around the world.

WOULD YOU JOIN US? 

To support this important work, we are looking for a detail-oriented and dependable Finance Administrator to join our finance team. In this role, you will provide essential administrative support to ensure the smooth operation of our financial processes. Working closely with another Finance Administrator, you will handle the transactional tasks that keep our finance function running efficiently. Your contribution will be vital in helping us serve our staff and national movements around the world. 

• SALARY: G £27,764 - £32,036 

• CONTRACT: Permanent 

• LOCATION: Oxford with Flexible and hybrid working options 

• PENSION/BENEFITS: 10% employer pension contributions, life insurance, and a generous annual leave allowance. 
   

COULD THIS BE YOU?   

The successful candidate will have a gift for administration, a high level of numeracy, excellent attention to detail, and strong verbal and written communication skills. We are searching for someone with a positive experience of working in a team, as well as the ability to prioritise and meet deadlines.  

If you recognise the importance of evangelical student ministry and are looking for a fulfilling role in a forward-thinking team, we would love to hear from you. 

You can find out more information about the job in this Position Profile. You can also find our Doctrinal Basis Statement. You can read our Job Applicant Privacy Notice. 

To apply for this role, please click the above “Apply for This Job” button and complete the online application form.

IFES is committed to providing equal opportunities and recruiting and developing a diverse workforce, so we encourage candidates from diverse backgrounds to apply.  We would be grateful if you could complete the Equal Opportunities Formand upload it to your application. Please note this is voluntary and the information will be used for monitoring purposes only. 

APPLICATION DEADLINE: 5.00 pm, 30 July 2025 

INTERVIEW DATE: Monday, 4 August 2025 in Oxford 

Our primary calling is to pioneer and nurture a nationally led student witness in every country of the world. The work of International Services is to support this frontline ministry.   

IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement.  

This job will not qualify for a Certificate of Sponsorship, so you will have to prove you have other means to work legally in the UK before we would consider your application. 

Hybrid working within commuting distance of our Blackburn campus

Fixed-term contract for 12 months

We are seeking a motivated and enthusiastic Regional Administrator to join our North and West Team. We are looking for an organised individual who can call on their strong administrative skills and experience to support the North and West Team in being the first line of communication and leading on events management.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

We are seeking a motivated and enthusiastic Regional Administrator to join our North and West Team. We are looking for an organised individual who can call on their strong administrative skills and experience to support the North and West Team in being the first line of communication and leading on events management.

Key benefits

• Highly competitive pay and pay progression opportunities
• Flexible start and end working times
• Flexible working opportunities, including significant scope for hybrid working
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year)
• Entry to the highly valued Local Government Pension Scheme
• Excellent opportunities to develop your skills and experience and to progress your career
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals
• Diversity and Inclusion

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

For more information and to apply, please visit our careers page.

Closing date: 23:59 on 27 July 2025.

Counselling Service Administrator 

Age UK Camden is recruiting an Administration Officer to join the Counselling Team. 

Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services.   Our counselling services operate in partnership with the NHS Camden Talking Therapies for Anxiety and Depression iCope, and we offer time-limited counselling (on average 8-12 sessions) for clients with low to medium levels of depression, anxiety, and psychological issues. 

The successful candidate will: 

• Assist with the Counselling Services’ administrative needs and conduct tasks as required by the Counselling Service Manager and the Clinical Lead Councillor 

• Ensure in conjunction with the Manager, the effective implementation of administrative systems for supporting the service including the maintenance of the Client Filing system and the databases, including Charitylog and IAPTus database. 

• Make contacts with clients by telephone, email, letter and in person regarding their enquiries, referrals, progress and cancellation. 

• Help arrange workshops and therapy groups as requested. 

•  (See Job description and person specification for full duties) 

Salary:  SCP 12-15  £29,071.14 to £30,672.75 pa FTE (£17,442.68 to £18,403.65 pa for a 21 hour week) 

Hours: 21 hours per week  Contract Type: Permanent 

Closing date:  Monday 21st July 2025 - 5pm

Interview dates: Thursday 31st July 2025 – in person 

To Apply please complete the application form, equal opps form and criminal declaration

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

We are seeking a diligent, highly organised and spiritually grounded individual to take up the newly created role of Media Content Administrator. Sitting within the Projects department, this role exists to serve the Outreach department by managing the collection, processing and organisation of media and narrative content from our global project partners.

You will be the primary custodian of our photo and story library, ensuring all content—photos, videos, audio files, written reports—is received, catalogued and stored appropriately, sensitively and in line with our internal policies. This work is vital in equipping our Outreach team with powerful, story-rich content that inspires awareness, prayer and generosity in support of our mission.

The role is well-suited to a practicing Christian with a heart for global mission, a deep respect for ethical storytelling, and a meticulous approach to organisation and digital asset management.

The Parish Support Team provide a first point of contact and act as a resource and information hub that serves the needs of our churches and communities. The team is also responsible for governance and pastoral planning at every level of the Diocesan structure.

We are seeking a skilled and enthusuastic administrator to join our Parish Support Team.

You will provide comprehensive and proactive administrative support to colleagues across the team with a particular focus on team events, supporting parishes, maintaining the diocesan database and central services. 

Reporting to the Assistant Diocesan Secretary (Parish Support) with strong functional links to the Assistant Diocesan Secretary (Operations and Governance), this is an exciting opportunity to work under your own initiative whilst providing support within a team.

This post is often the very first contact people have with the Diocesan office, so the role requires a cheerful, friendly, well-organised person.  You’ll have initiative, in-depth experience in office organisation and systems, excellent customer service skills and a “can do” attitude. You will thrive working with and contributing alongside the Office Services Manager, Diocesan Property Manager and the Parish Support Team Assistant.

Job overview

As the official charity partner of North Bristol NHS Trust, Southmead Hospital Charity (SHC) raises funds to support the healthcare services at Southmead Hospital, Cossham Hospital and in the Bristol, South Gloucestershire and North Somerset communities. From pioneering research, cutting-edge equipment, and healing spaces, to patient, family and staff support, donations make the biggest difference to patients and their families. 

We are looking for an exceptional administrator to join our small and dynamic team. You will be joining an ambitious and successful team with exciting plans to impact more patients, research and increasing support our staff across the Trust. 

This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal. 

Main duties of the job

The post holder will be part of the Charity’s fundraising team providing administrative support to the whole team to enable all fundraising roles to focus on activity which is strategic, relational and proactive. With specific responsibility for the delivery of donation thank you letters, stewardship calls, event participation registration and some research, the role will work collaboratively with those responsible for all income streams.

The post holder will require a good knowledge of fundraising and networking skills with the ability to identify influential contacts both internally and externally.

Working for our organisation

During 2024-25, Southmead Hospital Charity's donors, fundraisers, local businesses, and charitable trusts donated an incredible £1.7 million to support our local hospitals. Working closely with NBT colleagues, SHC delivered 501 projects to support patients, their families, and our 12,500-strong workforce. 

North Bristol NHS Trust is the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

General

• Deliver high quality administrative support to the fundraising team including personalised thank you letters and quality stewardship calls that deepen relationships, encourage regular giving, prompt event participation registration and research. 

• Act as the main contact person for the team for incoming queries from inside and outside NBT, including managing team centralised mailboxes and providing additional administrative support to all members of the team as and when required 

• Support the Community Fundraising Manager as required. 

• Support the Charity Director and Head of Fundraising to ensure that a donor centric approach is at the core of all activity and that high standards are developed and maintained throughout the Charity team.

• To provide the Director, Head of Fundraising and all team colleagues with detailed updates through regular team reports. 

• Ensure that all cash handling, banking, donor acknowledgement and receipts are kept in accordance with charity best practice. 

• Demonstrating a positive and proactive approach in supporting the team by planning, arranging relevant materials, setting up meetings and preparing, attending and following up from events. 

• Keep up to date on all new governance regulations issued by the Charity Commission, Fundraising Regulator and Information Commissioner’s Office. 

• Maintain and develop key relationships with stake holders such as fundraisers and donors. 

• Support the activity of the corporate and legacy fundraising programmes by funnelling through opportunities for wider relationship development to maximise total charity income. 

• Support and deliver the activity within the grateful patients’ programme. 

• Collate and send information and material as requested by fundraisers and supporters including fundraising packs, forms, t-shirts, banners and ensure accurate stock information is maintained. 

• Work collaboratively with data insight, and marketing and communications colleagues as well as wider NBT staff to develop in-depth knowledge of services/projects and gain access to quality information/data to strengthen proposals and to effectively report on impact. 

Other 

• Adhere at all times to the Charity’s policies and procedures. 

• Ensure the effective and efficient use of the Charity’s resources.

• Ensure that all duties are carried out to the highest professional standard. 

• Be aware of the responsibilities with regard to Head and Safety. 

• To liaise with staff involved in specific events and projects which will include volunteers and external agencies. 

• Ensure that all data is handled confidentially and is compliant with the Data Protection Act, especially with regard to records of donors and volunteers. 

• Will have to meet and work with members of the public at fundraising events. 

• Will have to work from other locations as and when necessary. 

• Will have to work some evenings and weekends as and when necessary (time off in lieu agreed). 

We’re looking for a proactive and organised Team Administrator to play a key role in keeping our organisation running smoothly, providing vital support across all teams and functions.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to provide high-quality administrative support across the organisation, ensuring the smooth and efficient running Khulisa's day-to-day operations. This includes, but is not limited to:

• Scheduling and organising internal staff meetings and events 
• Providing end-to-end support in Khulisa's recruitment processes
• Managing Khulisa's central mailbox 
• Taking resposibility for Khulisa's invoice management system
• Carrying out monthly payroll administration

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience

• Experience in a similar position working across departments and teams to provide support - or a demonstratable ability to do this 
• Experience of using digital platforms for for scheduled and ad hoc administrative processes, including relating or organisation's operations or other functions 
• Ability to perform financial administrative tasks, such as expenses administration, using relevant software
• Excellent organisational and time management skills 
• Ability to prioritise competing commitments and work accurately and methodolically under pressure and work tight deadlines
• Ability to properly deal with sensitive / confidential information
• Experience working within a small but close-knit team
• Demonstrable ability to plan and prioritise own workload with minimum supervision 
• Ability to buy strongly into strategic objectives and reflect passion for Khulisa's work with and for Young People
• Willingness to work occasional weekends and evenings when required 

Knowledge/Skills

• Strong IT skills, including proficiency in Microsoft Excel spreadsheets
• A commitment to Khulisa's work 
• Some knowledge of Salesforce or other similar CRMs

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

First Give 

First Give is a national charity that empowers young people to make a positive difference to the causes they care about. We do this by partnering with secondary schools across England and Wales, delivering a fully resourced programme that inspires an entire year group to connect with local charities and take meaningful social action - from fundraising and volunteering to campaigning and raising awareness.

Each programme culminates in a celebratory School Final, where student teams present their projects to an audience of peers, teachers, and guests. The winning class is awarded a £1,000 First Give grant for their chosen charity - but every participating student contributes to their community and gains skills, confidence, and a deeper understanding of social issues. We currently partner with over 200 schools each year, helping thousands of young people become active, engaged citizens

This is an exciting time for First Give, as we have recently launched our three-year strategy and our ambition to activate the generosity of a million young people by 2034. In order to meet the requirements of the organisation for this ambitious growth a new 3 year fundraising strategy has been developed which includes expanding and diversifying our fundraising streams into Corporate and HNWI. We have also recently launched recruitment for a Fundraising Campaign Board Chair. The Campaign, A Route to A Million, aims to raise an additional £1.5 million over the next 3 years. We are also embarking on an ambitious regional growth strategy to grow and deliver our programme to more young people than ever across England and Wales.

Team Administrator

We are seeking an enthusiastic, proactive and motivated administrator who would like a varied role.  The successful candidate will provide cross-departmental support and administrative support to the Director and Senior Leadership Team. There is real scope for the candidate to shape the role and gain experience from involvement in various organisational projects. This is a fantastic opportunity to join an encouraging, consultative, dedicated and supportive team and be part of the work of an inspirational organisation.

Contract

Permanent 4 days (30 hrs per week). We can be flexible on hours worked each day and the days worked e.g. splitting 30 hours over 5 days.

Salary

£27,007 pro rata (4 days - £21,606). First Give is committed to paying the London Living Wage.

Location

Hybrid, in our North West London office with one day per week at home. We can be flexible regarding the specific days, but these will be fixed once agreed.

Annual leave

4 day a week role = 27 days annual leave (inclusive of 6.5 pro-rated bank holiday days).

Reporting to

Deputy Director

Key responsibilities

Providing support to the First Give team, primarily the SLT

• To be the first point of contact for enquiries to First Give by email and telephone
• Provide administrative support for First Gives Board of Trustees and SLT, including scheduling meetings and meeting minutes
• Supporting with communications to stakeholders e.g. schools, facilitators or funders as needed
• Managing First Gives relationship with external contractors such as printers and Salesforce support

Overseeing and managing financial administration

• Setting up and tracking payments to contractors and charities in our banking system ensuring timely completion
• Processing, reviewing and identifying outstanding invoices (including working closely with school finance departments to ensure timely payment of school contributions)
• Administering expenses and pre-paid card system, ensuring expenses are accurately recorded each month
• Provide regular monthly tracking reports on payments to the Director

Administering First Give’s charity grants

• Carrying out due diligence for winning charities to ensure comply with First Give donation rules
• Liaising with winning charities to arrange payment and ensuring accurate records of payments processed
• Running monthly reports on payments for the Director

Providing support to the Programmes team

• Supporting the Programmes team with recruitment of judges for school finals
• Managing First Give’s programme resources stock, ensuring we have enough programme documents and equipment to resource the programme
• Management of coursebook printing and distribution to schools 

The job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.

Safer recruitment

Safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be asked to provide 2 references as well as undertake a DBS check.

Person specification

Essential

• Passionate about young people and their potential to drive social change
• Highly organised with excellent time management and task prioritisation skills
• Strong attention to detail 
• Highly proactive and someone who naturally uses initiative
• Evidence of ability to work independently – a self-starter – while responding to guidance and feedback
• Excellent and confident verbal and written communicator with internal and external stakeholders
• Confident working in a hybrid setting, with a majority remote-networked team
• Confident using full MS Office suite (MS Teams, SharePoint, Outlook, Excel, Word etc.)
• Able to work in our office in West Hampstead 3 days’ a week

Desirable

• Experience of using Salesforce to process data and provide reports (if not, we will provide training)
• Experience of providing administrative support in a similar organisation

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• Three additional days between Christmas and New Year given to staff gratis
• An additional day off for your birthday in addition to your annual leave allowance
• Annual leave allowance increases year on year after 3 years with First Give to a maximum of 30 days (f.t.e)
• Access to Health Assured (health and wellbeing) Employee Assistance Programme
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs
• Training and professional development budget, with regular training offered through the Pears Foundation
• Laptops are provided on a ‘paid for through service’ arrangement and become the employees after three years of service
• Multiple team socials and volunteering days throughout the year

The students we impact come from all walks of life, and so do we. We appreciate that our team will only ever be stronger when we’re all different. We consider gender identity, sexual orientation, race, colour, nationality, ethnic origin, religious belief, disability and age to be irrelevant to our recruitment and we do not take these factors into account when hiring.

Please get in touch with Victoria Lindop (contact details in attached JD)  if you would like to request reasonable adjustments to the recruitment process or have any other questions.

Application process

Please fill out the application form which asks for a full statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out this equality & diversity monitoring form (this will not be linked to your application).

1. Application closes: Wednesday 16th July 9am

2. Interviews: Friday 25th July

3. Start date: Monday 1st September (or as soon as possible after this date)

The Holly Lodge Centre is a small charity in the heart of Richmond Park with a mission to ensure outdoor education is accessible for all. We are small but mighty, last year providing nature and heritage based education sessions, for over 7,500 learners. We specialise in delivering workshops for school groups of children and those with special educational needs and disabilities. We also welcome adult disability gorups, the elderly, and community groups.

We are looking for an experienced administrator to join our small, friendly team, and help to streamline and manage a range of processes, key to the efficient running of the charity and our activities.

Due to the nature of our work all roles are based on-site in our beautiful location in Richmond Park. The part time role can be spread across 4 days with optimal hours being 9:30am-2:30pm.

Key responsibilities include:

• Being one of the first points of contact for communication to the charity and supporting the management of school/group bookings
• Creating quotes, invoices and supporting financial administration processes
• Managing administration around individual donations
• Co-ordinating and stocktaking centre supplies
• Deputising for Centre Managers at meetings
• Supporting Volunteer recruitment, administration, training and events
• Supporting marketing and communications
• Supporting fundraising events