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Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
You are a pragmatic, highly analytical data professional who lives at the intersection of charity compliance and modern cloud systems. You are someone who understands that a rapidly growing £2m charity needs lean, workable frameworks, not corporate red tape that stalls delivery.
You bring a strong track record of working within the UK non-profit sector, meaning you already understand the nuances of donor data, PECR regulations, and charity-specific workflows. You don’t just write policy documents; you enjoy untangling data flows and translating complex regulatory requirements into practical, everyday processes.
In this interim role, you will act as the "Product Owner" and "Information Governor" for our systems upgrade. You won't need to do the technical database configuration—we already have a trusted, external Beacon CRM expert to handle the builds. Instead, you will bridge the gap between our teams and the technology. You will run discovery sessions with our Fundraising, Programmes, Finance and Operations teams to map their operational needs, translate these into a compliant data blueprint, and drive our Beacon expert to build them.
Crucially, you won’t need to draft our Data Sharing Agreements (DSAs)—these are already in place. Your job is to audit our systems and processes to ensure we are physically complying with them, designing the exact workflows, access permissions, and data retention schedules needed to keep us airtight. Finally, you will advise us on how to sustainably own our data protection internally going forward.
Key responsibilities:
1. Operationalising Our Data Sharing Agreements (DSAs)
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Translate Contracts into Code: Review our existing, drafted DSAs and map out the exact system processes, fields, and permissions required in Beacon CRM to physically comply with them.
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Consent & Retention Alignment: Ensure that our data capture, consent practices, and deletion cycles perfectly match the legal promises made in our DSAs.
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Audit System Compliance: Inspect our current data flow (website $\rightarrow$ Beacon CRM $\rightarrow$ integrated platforms) to ensure no data leaks or unauthorised sharing are occurring.
2. Business Analysis & Team Alignment
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Run Discovery Sessions: Work with our Fundraising, Services, and Finance teams to understand and map how they currently use data and where their bottlenecks are.
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Synthesise Requirements: Balance the operational needs of different teams (e.g., keeping sensitive service user data strictly partitioned while allowing the fundraising team to run compliant donor campaigns).
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Create Technical Specifications: Translate these mapped team needs into clear, structured functional requirements for our external Beacon CRM expert to build.
3. Data Governance & System Security
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Access & Permissions Architecture: Review and redesign the user access roles within Beacon CRM, establishing a robust "least privilege" framework so staff only access data essential to their role.
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Data Minimisation & Deletion: Define precise data retention schedules and work with the Beacon expert to automate the archiving or permanent deletion of expired records.
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Record of Processing Activities (RoPA): Document and map our internal data flow so we have a clear, compliant audit trail of how data moves through the charity.
4. Sustainable Ownership & Handover
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Future Governance Design: Assess our internal capacity and design a realistic, lightweight model for how we should own data protection internally going forward (including identifying internal roles vs. when to use external support).
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Process Testing & Team Training: Test the newly configured Beacon setups to ensure they work for staff, and deliver a practical, non-boring training session to the team on the new processes.
Essential Skills and Experience
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UK Charity Sector Expertise: Direct experience working within or consulting for UK registered charities, with a deep understanding of charity-specific data issues (such as donor consent, fundraising regulations under PECR, and handling sensitive beneficiary or safeguarding data).
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Operationalising Compliance: Proven experience translating legal data requirements (specifically implementing existing Data Sharing Agreements, DPAs, and GDPR frameworks) into practical, everyday staff workflows and system processes.
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Business Analysis & Stakeholder Mapping: Excellent track record of running discovery sessions with non-technical team heads to untangle, map, and simplify their operational data needs.
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Technical Translation & Developer Management: Experience acting as the "Product Owner" or lead interface between internal teams and external database developers—specifically translating operational needs into clear technical specifications for CRM builds.
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Practical GDPR & PECR Knowledge: A highly pragmatic approach to compliance, with experience building Records of Processing Activities (RoPA), setting up data retention schedules, and designing role-based access permissions.
Desirable Skills and Experience
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Passion for our mission. to improve children’s health through school food.
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Familiarity with Beacon CRM: Prior experience auditing, working with, or directing builds within Beacon CRM (or closely related modern cloud charity CRMs like Donorfy or Salesforce).
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Information Governance Qualification: A professional certification in data protection (such as CIPP/E, Practitioner Certificate in Data Protection, or equivalent), though hands-on charity sector experience is valued above theoretical qualifications.
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Transition & Training Experience: Experience training small charity teams on new data habits and helping leadership teams design lightweight, internal data ownership structures.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The Senior Email Channel Officer is a critical role and responsible for the end-to-end delivery of email and SMS communications, ensuring campaigns and automated journeys are planned, built, tested, and deployed on time. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have strong experience using email marketing platforms in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 9-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Owning the end-to-end delivery of email and SMS campaigns, including planning, building and testing high-quality communications to support fundraising, supporter engagement and other organisational priorities such as newsletter updates, sporting, campaigning, and appeal actions.
· Advise and deliver automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager in the planning and prioritisation of the Email and SMS channel calendar, ensuring effective delivery of campaign activity.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Ensure all communications meet agreed quality standards through rigorous pre-deployment testing, including content, personalisation, segmentation, links, rendering and customer journey checks.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
· Manage campaign workflows and delivery timelines, working with stakeholders to ensure requirements, approvals and dependencies are clearly understood and delivered to schedule.
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on best practice, delivery approach and channel suitability.
· Build effective working relationships with stakeholders across fundraising, marketing, supporter engagement, data, digital and analytics teams.
· Translate campaign briefs and business requirements into actionable delivery plans, providing expertise on channel capabilities, timelines, segmentation and automation.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP email and automation platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Continuous Improvement & Ways of Working
· Work alongside another Senior Email Officer with championing email channel best practise to uphold high quality assurance and executional standards.
· Act as a trusted channel specialist, advising stakeholders and ensuring communications are deliverable, compliant and customer-focused.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
· Identify opportunities to improve campaign workflows, automation and operational efficiency.
Knowledge, Skills and Experience:
· Significant experience delivering end-to-end email and/or SMS campaigns and automated journeys in a fundraising, marketing or digital environment.
· Strong experience building, testing, quality assuring and deploying customer communications.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with stakeholders to plan and deliver campaigns from brief to execution.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Strong attention to detail with the ability to conduct thorough testing and quality assurance across customer communications.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Key responsibilities:
The Marketing Officer (Retention) at CBM UK is an important role in making our lifechanging work possible. The position holder is responsible for producing direct mail and digital fundraising appeals for individual supporter audiences that will elicit strong engagement and ongoing financial support.
Working closely with the Head of Marketing and across the Fundraising, Impact and Communications department, the Marketing Officer (Retention) plans and delivers 10-12 fundraising appeals per year to existing supporters. These include one off cash fundraising appeals, newsletters, and prayer diaries, which are produced through working with external copywriters, designers and printers. The role works across multiple
marketing channels, including direct mail, email, web, and telephone, towards an agreed income target.
The position holder also supports the development of fundraising plans, supporter
(customer) journeys, and the testing of new channels and messaging.
Cultivation appeals (60%)
a. Direct mail: Deliver regular and inspiring off-line direct mail campaigns to existing supporters on time and within budget. The role-holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside
freelance copywriters and designers, and managing print and fulfilment suppliers.
b. Email marketing: Plan, build, and send mass marketing and fundraising emails to existing supporters.
c. Online landing pages: Build landing pages (using WordPress) to support individual fundraising and offline marketing appeals. Ensuring landing pages on the CBM website are integrated with offline appeals and are engaging to existing audiences. This includes utilising Search Engine Optimisation tools aimed at maximising online traffic and income.
d. Newsletters and prayer diaries: Lead on the planning and implementation of reporting back to existing supporters about CBM UK’s work as part of their donor journey, through delivering supporter newsletters, e-news, and prayer diaries, currently produced three times per year.
e. Internal briefings: Prepare internal marketing materials for colleagues and provide briefings for supporter facing teams ahead of each appeal.
f. Agency and freelancer management: Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, freelance copywriters and designers, print suppliers, and mailing houses. Evaluate and source new agencies and suppliers as appropriate.
High donor fundraising (20%)
a. High donor direct mail: Lead on CBM UK’s high donor fundraising programme, through planning and managing regular direct mail communications and fundraising asks to this segment of supporters, working towards achieving annual income targets.
b. Relationship development: Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including the planning,
briefing and reporting of personalised communications, carried out by the Supporter Relations team through phone, email, and post.
Planning and reporting (10%)
a. Analysis and reporting: Review appeal performance against key performance indicators (response rates, average value, net income) to report back and provide learnings to support decision making around future activity.
b. Data and CRM handling: Develop a good knowledge of the CRM system (SalesForce), including the creation of data briefs and appeal selections through the CRM, and ensuring clear recording and reporting of direct marketing activity.
Other (10%)
a. Sector knowledge: Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
b. Communication guidelines: Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
c. Compliance and data protection: Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
d. Collaboration and integration: Work alongside other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Ensure fundraising plans are shared across departments.
In developing and testing new fundraising approaches, messaging, and channels, the role holder is part of a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. The role may also include occasional working out of normal office hours, agreed in advance, and occasional travel in the UK, as well as the possibility of travel internationall
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.
ABOUT YOU
Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Could this be your next role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
Are you an exceptional governance professional who thrives working in a fast-paced environment?
We are looking for a highly capable Governance and Executive Manager to play a pivotal role at the heart of our charity. Working closely with the CEO, Trustees and Executive, you will help ensure the organisation is governed to the highest standards while driving forward key strategic priorities including EDI and ESG.
This is a rare opportunity to combine your governance expertise with meaningful strategic impact in a dynamic and values-led organisation.
As our Governance and Executive Manager, you will be the trusted adviser and primary point of contact for our Board of Trustees, supporting effective decision-making and ensuring compliance with charity and company law.
You will lead the delivery of high-quality governance processes, oversee Board and Committee administration, support regulatory compliance and help develop policies and frameworks that strengthen our organisation.
Alongside this, you will provide executive-level support to the CEO, helping to coordinate priorities, prepare reports and contribute to organisational success.
The client requests no contact from agencies or media sales.
Senior Systems Accountant
(SEO)
£42,450 to £46,636 (National)
plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Senior Systems Accountant will include:
- Systems administration and maintenance for Microsoft Business Central, Proactis, Horizon and Power BI.
- Act as a finance system expert to manage and resolve day to day queries and issues occurring on the finance systems, and communicating with users.
- Provide technical guidance and day-to-day task direction to junior team members.
- Quality assure finance system inputs and output, monitor system integrations, and lead on resolving any problems that occur.
- Build, test and maintain finance system reports.
- Lead specific finance system improvements, systemising currently manual processes, and assist with finance system testing.
- Lead specific finance systems and process training to colleagues across the GPA.
- The post holder may be required to undertake additional responsibilities as expected in relation to the role and grade.
Key Skills & Experience:
- Ideally, AAT Qualified, or working towards CCAB qualification.
- Experience of using financial systems in an admin capacity, ideally Business Central, Proactis or Horizon, and have a working knowledge of finance integrations.
- Highly IT literate and experienced at using multiple software tools, including Power BI, Microsoft Excel and/or Google Sheets.
- A good understanding of financial processes and terminology, preferably in a public sector environment
- Strong attention to detail and organisational skills to meet deadlines in a fast paced environment
Behaviours Assessed:
- Working together.
- Managing a quality service.
- Changing and improving.
- Delivering at pace.
For more information contact Emma Fuller at our retained search agent, Robertson Bell at . To apply, please send your CV to .
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Overview
Where: UK flexible - office space available in major UK cities, but remote-ok. Occasional (~once per quarter) national travel to Leeds office for hackathons, team events etc.
Hours: Full time, 37.5h/week
Why Change Grow Live?
Change Grow Live are a health and social care charity. We support people in a huge range of difficult situations, including those who use drugs and alcohol, and those whose home life is affected by drugs, mental health and/or domestic violence. We're the largest charity of this type in the country, supporting tens of thousands of people in their own journeys. Hundreds of staff work across our organisation to support some of the most vulnerable people in society. Among the many services we offer are:
- Needle exchanges, both in-person and anonymous
- Screening for blood-borne viruses
- Drug testing for fentanyl, nitazene and other harmful additives
- Prescribing safer alternatives to opioids to reduce harm from street drugs
- Working with local pharmacies to check people have picked up life-saving medication
- Case workers who specialise in helping children and young people
Responsibilities
Our technology
We've got complex requirements: recording, monitoring and reviewing information about our clients, with their informed consent. Our in-house web application acts as an electronic patient record, a case management system, a quality management system, and more - it's grown over the last 15 years!
We started out with a Perl application, and have improved it aggressively over the years. All our software is deployed using Docker containers using ECS; much of it using infrastructure-as-code tools like Terraform and Pulumi. Our data is stored in a serverless/autoscaling MySQL database.
Newer work is often written in TypeScript, using NestJS and SvelteKit. We’ll use a variety of testing tools in both languages: end-to-end, integration and unit testing are all covered.
We practice a genuinely blame-free culture with incidents/mistakes and always focus our conversations on improving processes, not individual recrimination.
We're looking for compassionate, bold, open-minded software developers to help us build this software. Your efforts will empower frontline professionals carry out their life-saving work.
About you!
An ideal candidate will have some familiarity with SQL: our team write queries often!
We’d love to see candidates with some strong knowledge of HTML and CSS beyond the basics. We don't need you to know any frameworks in particular - but we'd love to see great fundamentals for building on the web, so you should have some experience building applications using JavaScript in the browser.
Debugging and testing experience is a must, in any language - we think that's a highly transferrable skill.
Previous experience with Perl is not a strict requirement. We're happy to show you the ropes - you'll be up to speed in no time!
You should really care about security. You’ll be happy to openly discuss approaches which make the software as safe as possible for people who use our services.
You’ll relish – or at least, enjoy the challenge of - diving into legacy code and documenting, improving and testing the code our users rely on. When you choose to rebuild things, it’s because you genuinely understand the previous solution and its shortcomings.
You'll be a curious, generalist thinker, never limiting yourself to one narrow specialty. As a team, we'll jump from CSS to AWS infrastructure in a day’s work. Of course, we don’t know everything: it's a perfect environment for learning; “I don’t know, let me check” is always a good answer.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Cycle to Work scheme
- Eye Test Vouchers
- A great selection of benefits incl. discounts for shopping, cycling, gym membership, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you
As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role
Direct applications only we will not be engaging agencies for this vacancy.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Salary Range (pro rata if part time)
CGL points 50 to 54 (£56,935.91 - £61,608.17)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
2/8/2026
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Impact on Urban Health is part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As a member of the team, you have a real opportunity to shape our work and the impact we can have. This is fuelled by our desire to be more than the sum of our parts. We’re curious, we think big and we’re not afraid to take risks.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares.
Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website where you can find out:
- How we approach recruitment
- Our team, culture and values
- The benefits of working with us
- Our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The Innovation Manager supports the Director of Innovation to execute core parts of the innovation strategy by embedding improved delivery practices and test-and-learn capabilities across Impact on Urban Health and, where relevant, the wider Foundation, overseeing a priority set of cross-IoUH and within-programme innovation projects.
Key Responsibilities
- Innovation Execution: Work with the Director of Innovation to identify areas for change or improvement within the organisation, developing strategies that consider the organisation’s culture, structure and operational workflow.
- Stakeholder Management: Identify key stakeholders affected by proposed changes and develop engagement plans, facilitating workshops or meetings to gather input and ensure stakeholder buy-in.
- Project Management: Lead cross-functional project teams to implement changes, ensuring projects are delivered on time, within scope and on budget, while utilising project management tools and methodologies to track progress and address issues.
- Prototyping and Testing: Develop prototypes or pilot programmes to test the feasibility and impact of proposed changes, designing and implementing testing methodologies to gather data and inform further decision-making.
- Researching and Testing: Find and test existing or new tools for solving current challenges before implementation to ensure suitability.
- Training and Support: Develop and deliver training programmes to educate staff on new processes, tools or methodologies resulting from changes, providing ongoing support to ensure effective adaptation.
- Performance Monitoring and Evaluation: Establish Key Performance Indicators (KPIs) and success metrics to evaluate the impact of implemented changes, regularly monitoring and reporting on performance to make necessary adjustments.
- Feedback Loop Creation: Implement mechanisms for ongoing feedback from staff and stakeholders on the impact of changes, using feedback to make iterative improvements and foster a culture of continuous improvement.
- Risk Management: Identify potential risks associated with innovation initiatives and develop strategies to mitigate these risks, preparing contingency plans for unforeseen challenges during implementation.
- Communication: Develop and execute a communication plan to keep all stakeholders informed about the progress of change initiatives, ensuring transparent and open communication channels to address concerns and provide updates.
- Cultural Alignment: Ensure that change initiatives align with the organisation’s culture and values, working to enhance or evolve the organisational culture as needed to support innovation.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
- Excellent project management skills
- Excellent communication skills
- Outstanding organisational skills
- Excellent budget and risk management skills
- Excellent problem-solving ability
- A highly effective influencer
- Ability to use research, metrics and interpret data
- Personally and professionally committed to our mission and share our values of being enterprising, collaborative, delivery-minded and inclusive
- Consistently embeds DEI into ways of working and able to create a feeling of inclusion for others, a presence to manage and lead others
- Determined, with a willingness to drive progress
- Seeks clarity and actively ensures roles and responsibilities are clear
- Comfortable handling uncertainty and navigating complexity.
Knowledge, experience, and qualifications:
- A good knowledge of agile development, testing and prototyping, feedback loop creation and other relevant design methodologies
- Experience launching new programmes of work and trialling new approaches and projects
- Experience of managing projects that involve multiple stakeholders and teams
- Experience of facilitating meetings with colleagues from a range of different teams
- Experience of developing and delivering training
Benefits:
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Role Purpose
Supports delivery of our email and CRM marketing strategy, bringing the story of Trussell and our community of food banks to life through insight-led communications. Working alongside the Email & CRM Marketing Manager and collaborate with insight, fundraising, mobilising and wider programme teams to build and deliver highly engaging communications and journeys.
Key Responsibilities
Email design and delivery
· Support the Email Marketing and CRM Manager in designing and delivering insight‑led, data‑driven email campaigns and supporter journeys that strengthen engagement and drive activity that delivers programme goals.
Journey and automation delivery
· Work with teams across the organisation to build and deliver email journeys and automated workflows for a range of audiences, supporting effective CRM campaign delivery and driving stronger audience engagement.
Analysis and reporting
· Support the analysis and reporting of email performance, working with Insight, Supporter Data teams and audience owners to identify trends, evaluate effectiveness, and implement improvements.
Segmentation and data management
· Aid with the creation and management of audience segments and data models to support our audience strategy and ensure relevant and timely communications.
Testing and optimisation
· Collaborate with teams to design and deliver testing and optimisation tactics to drive email and journey performance, embedding a culture of testing and learning to drive continuous improvement.
Copywriting and content
· Create highly engaging copy and content for email and CRM marketing activity and acting as internal consultant to teams developing email content, ensuring alignment to our brand and in line with email best practice and continual skilling up of content providers.
Person Specification
Core Knowledge
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Experience of delivering audience-focused and accessible email and CRM communications
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Understanding of CRM systems and marketing automation platforms. Some knowledge of Salesforce and Marketing Cloud would be an advantage
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Understanding of the laws and regulations around email marketing, including the Data Protection Act and UK GDPR
Essential Skills
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Detail oriented and highly organised
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Excellent prioritisation and time management, capable of managing multiple campaigns simultaneously
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Knowledge of email marketing metrics and experience analysing metrics and reporting
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Excellent written and verbal communication skills, particularly email copy best practice
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Stakeholder management and influencing skills
Key Experience
· Passionate about delivering excellent supporter experiences
· Highly collaborative and able to operate in a multi-stakeholder environment
· Demonstrates a commitment to the values of Trussell
· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
· Ability to think tactically, identify opportunities for improvement and act on them
The client requests no contact from agencies or media sales.
Data Selections & Reporting Manager - FTC
As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.
The Data Selections & Reporting Manager leads the data selections function in the Data and Analytics team, ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. In addition, this role includes the line management of any external agencies providing data selections services. You will be backfilling the duties of the existing Data Selections & Reporting Manager for 9 months as they are part of the project team delivering Salesforce Marketing Cloud to ARUK.
This is an exciting time to join ARUK as we are in the process of an organisation-wide change to our Digital, Data and IT processes and services. There is the opportunity to revolutionise how ARUK conducts data selections as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.
This role is a 9-months Fixed Term Contract
Key Responsibilities:
· Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines
· Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload
· Effectively liaise with and delegate work to all parties carrying out data selections, including any external contract services
· Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy
· Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief
· Work with the Data & Analytics Lead to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust
· Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements
· Work with the Data & Analytics Lead to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with
· Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections
· Lead on the implementation of a campaign planning process focused on driving improvement in selection results through data-informed decision-making
· Play a leading role in the planning of the calendar to manage communication activities
· Provide advice and guidance to teams on the implications of Data Protection Legislation for data selections and ensure all data selections comply with this legislation
· Work with 3rd parties to ensure the timely and secure transfer of data selection files
· Provide training and assistance to stakeholders to assist them in following the data selection process
Knowledge, skills and experience needed:
· Experience of leading and developing a team of technical experts, ensuring clear roles and responsibilities and driving high performance
· Extensive experience of using large relational databases and analysis packages and working with large and complex datasets
· An excellent working knowledge of SQL
· Experience of building complex queries and producing data selections from a database package or through SQL querying
· Excellent knowledge of data protection legislation and its application in marketing
· Track record of delivering high quality work
· Enthusiastic and positive approach to stakeholder management, understanding the importance of regular and clear communications
· Advanced Excel skills
· Proven ability to work to a high standard and with an eye for detail
· Ability to work on own initiative and manage multiple tasks simultaneously
· Excellent problem-solving skills
· Collaborative approach to delivering projects
· Excellent ability to plan and organise own workload and that of the wider team’s
· Excellent verbal and written skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £47,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 2nd August 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support. This is a remote, home-based role for candidates currently based in Wales.
The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.
About the role
We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.
The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.
Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. We're looking for someone who enjoys turning ideas into practical solutions, building partnerships and using digital to create social impact.
Purpose of the Role and Key Responsibilities
1. Digital Product Development & Delivery
· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.
· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.
· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.
· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.
· Support the integration of REN’s wider digital systems, including website and CRM.
2. Co-design & Partnerships
· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.
· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.
· Ensure experts by experience are meaningfully involved in shaping and testing the platform.
3. Platform Rollout, Training & User Support
· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.
· Develop onboarding processes, training and guidance materials to support effective use of the platform.
· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.
4. CRM, Website & Digital Infrastructure Management
· Lead the scoping, procurement and implementation of a new CRM system
· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are integrated and accessible.
5. Data, Reporting & Digital Compliance
· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.
· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.
6. Marketplace Growth, Sustainability & Impact
· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.
· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.
· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.
Person Specification
We recognise that no candidate is likely to meet every criteria listed below. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they have gained their experience in different sectors, countries or through voluntary, community or lived experience.
We welcome transferable skills and experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.
Essential
Digital Product & Project Management
· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.
· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.
· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.
·Ability to support the implementation and adoption of new digital products, platforms or systems.
Partnerships & Training
·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.
· Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.
·Ability to facilitate workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.
·Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.
Digital Systems & User Support
· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.
· Ability to provide day-to-day user support, including onboarding, troubleshooting and helping users engage confidently with digital platforms.
· Understanding of user-centred design, accessibility and digital inclusion.
Data and Compliance
· Experience using data, analytics or reporting to inform digital improvements and decision-making.
· Understanding of GDPR, data protection and digital security best practice.
Values & Commitment
· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=
Desirable
· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.
· Experience of CRM procurement, implementation or data migration.
· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.
Equity and inclusion at the Refugee Employment Network
The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.
We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.
How to apply
Application, CV and Cover Letter
To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD.
In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.
The client requests no contact from agencies or media sales.
The National Gallery is looking for a Technical Project Lead to drive the delivery of two transformative, multi‑million‑pound projects: a state of the art Research Centre and a landmark new wing.
You will lead the technical oversight of complex MEP building services for a new Research Centre and a major new public wing, ensuring high-quality, sustainable, and compliant design delivery within a historic, publicly accessible environment.
For more details and to apply please go directly to The National Gallery website.
Contract Type: Fixed Term 12 months
Location: Any of our King's Trust locations (Will require travel across the UK to King's Trust centres and delivery spaces and at least three days a week in a centre)
Interviews and Assessment: Monday 10th August 2026
Help turn ambitious plans into real opportunities for young people.
At The King’s Trust, we are working on new ways of supporting young people into employment in a challenging world – and we need someone to help us make this happen across the UK. Someone who can bring people together, cut through complexity, and build the right foundations so great ideas turn into real impact.
As our Delivery Mobilisation Lead, you’ll be that person - taking new opportunities and ideas and turning them into something teams can actually deliver on the ground. That means shaping how things will work, getting the right people aligned, spotting risks early, and making sure everything is in place so we can deliver meaningful impact from the moment we start delivery.
This is an exciting opportunity to shape how new employment opportunities are launched, driving consistency, quality and real impact at scale across the UK. You'll work closely with colleagues across delivery, programme design, fundraising and finance to ensure programmes are delivered effectively, giving young people access to the support, skills and opportunities they need to thrive.
This is a great role for a leader who enjoys building things from the ground up, improving our offer to young people, and seeing their efforts translate into real-world impact at scale.
In this role, you'll:
- Lead the mobilisation of new programmes and opportunities, turning strategy into successful delivery.
- Bring teams, partners and stakeholders together to drive alignment and results.
- Identify and solve challenges, often at pace, to enable us to be successful
- Use insight, feedback and data to continuously improve delivery.
- Build confidence and capability across teams as they adopt new ways of working.
We're looking for someone who:
- Has experience launching programmes or services from planning through to delivery.
- Is an exceptional organiser who can manage multiple priorities and deadlines.
- Can influence and engage senior stakeholders with confidence.
- Enjoys solving problems and driving continuous improvement.
- Is passionate about creating opportunities for young people.
If you're excited by the challenge of being part of our mission to end youth unemployment, making a lasting difference to young people's lives — we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Mobilisation Leads?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Mobilisation Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We are looking for a collaborative, organised and supporter-focused Supporter Experience and Journeys Lead to help us deliver excellent experiences for the people who support St Catherine’s Hospice.
St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.
We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.
The Role:
This is a key role within our Income Generation & Marketing department, helping to strengthen supporter relationships, improve stewardship and maximise income so we can continue providing outstanding specialist palliative and end of life care across our community.
This post is offered on a part time, permanent basis, working 30 hours per week, working pattern to be agreed with the successful candidate around business need.
At St Catherine’s we offer work from home opportunities however this is adaptable depending on business need and regular onsite attendance is required.
About You:
You will oversee the day-to-day delivery of supporter journeys, working closely with fundraising, supporter services, data and insight, marketing and communications colleagues to ensure every supporter receives timely, empathetic and professional communication.
You will help identify supporter needs and pain points, test and improve journeys, and create practical guidance that enables teams across the hospice to take a consistent, supporter-first approach.
You will bring a wealth of experience of working in a supporter journey role, with a strong understanding of what excellent supporter care looks like. You will be confident building relationships across teams, able to manage multiple priorities and committed to improving supporter experiences through insight, empathy and attention to detail.
Employees at St Catherine’s Hospice can enjoy a variety of benefits including:
- Generous annual leave starting at 25 days, rising to 30 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days. Plus we offer a day off for volunteering & moving house.
- Generous Pension scheme with up to 9% employer contributions or honour of NHS pension.
- Life Assurance Scheme, Counselling Offering, and a range of discounts.
- Enhanced maternity and adoption pay.
How to Apply:
If you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of life care. If that sounds like something you’d find fulfilling, please apply today on our website.
We want our recruitment process to be accessible to everyone and we are proud to be a Disability Confident Level 3 Leader, committed to creating an inclusive, supportive workplace.
Terms & Conditions:
- Please ensure you have read our employee and recruitment privacy statement prior to applying for this role.
- Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships.
- Please note a requirement of all roles at St Catherine’s is to complete mandatory E-learning training and remain compliant with this throughout your employment.
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We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.
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Please note we operate an internal recruitment function and are not engaging agencies at this time.
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.
If you require any additional information or would like to discuss this role further, please visit our website.
The client requests no contact from agencies or media sales.
Senior Social Media Manager
Contract type: Fixed term for five months | 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £52,468 per year with excellent benefits
*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
This post sits within the Digital Content and Experience team, which manages our organic and owned online platforms and content, and delivers unique digital experiences designed to increase brand awareness, engagement and income via a variety of channels.
About the role
As our Senior Social Media Manager, you will champion the creation and production of highly engaging and strategic social-first content, working closely with the Social Media Manager, Digital Strategic Projects Lead and Creative Content Team to drive sustainable change.
In this role, you will:
- Continually optimise social media and creator strategies drawing on data and insights to deliver effective platform and audience lead activity delivering on WaterAid’s broader business and campaign goals.
- Plan and produce creative and targeted digital communications based on an excellent understanding of our external audiences.
- Act as strategic advisor, steering and signing off on social-first content for priority projects, ensuring projects are launched on time and within budget.
- Mentor the Social Media Manager, acting as a sounding board on creative and strategic decisions and offering guidance on complex or high-profile work.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Experience in digital strategic development and execution of social media channels and content
- Ability to manage stakeholder relationships, influence effectively at all levels and work collaboratively as part of a matrix structure
- Extensive editorial skills, including commissioning, creating and publishing innovative digital content, and making sound judgements (regarding video, copy, imagery and user interaction)
- Ability to understand and translate data and analytics into actionable insights and successful digital strategies
Although not essential, we’d prefer you to have:
- A solid understanding of AI SEO techniques, user experience, testing and conversion optimisation
- Significant experience of working with content management systems
- Experience of international development issues and/or working in the voluntary sector.
Closing date: Applications close 12:00 PM UK time on Friday 7 August. Interviews are expected to take place on 18 and 19 August.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.







