Trading manager jobs in maple cross, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events & Fundraising Manager will work at the heart of our public events programme, helping to organise fundraising walks and other events across London and the South East, and raising funds to support the provision of free legal advice. Our events include the London Legal Walk -- an annual event which raises over £1 million each year -- regional Legal Walk events, and other fundraising events such as the Great Legal Quiz and the Great Legal Bake. LLST also purchases places for third party events such as the London Marathon, Brighton Marathon, and Big Half. We also raise money through individual and corporate donations.
The Events & Fundraising Manager's principal role is to manage these events and promote our fundraising in support of free legal advice charities in London and the South East. Your main duties and responsibilities will include the following:
- Organising events
- Establishing and managing partnerships
- Managing staff and volunteers
- Marketing and communications
We are looking for a candidate with demonstratable and relevant experience working at a senior level in mass participation and third-party challenge events. The person will be organised with experience managing projects, budgets, partnerships with funders and key stakeholders, suppliers, volunteers and staff.
Please see the attached Recruitment Pack for a more information about LLST and a full job description.
Please submit your CV and a covering letter via the Charity Job website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PR and Communucations Manager
Responsible to: Head of Fundraising and Communications
Hours: 35 hous per week
Location: Hybrid working, home and office based - Amersham, Buckinghamshire
Job Description
We’re looking for a dynamic and imaginative communications professional to help raise the profile of Roald Dahl’s Marvellous Children’s Charity, drive engagement and expand our reach and influence. You’ll share the extraordinary impact of our Roald Dahl Nurses, capturing and telling powerful stories of seriously ill children and their families in ways that inspire, engage, and drive action.
From securing local and national media coverage to building authentic relationships with celebrity supporters, you’ll use your creativity and energy to keep our profile high and our mission front and centre.
The PR and Communications Manager will explore innovative methods to promote the brand and its activities to the right audiences through targeted campaigns, significantly contributing to the fundraising efforts of the organisation. You will be working as part of a collaborative and supportive Fundraising and Communications Team, working closely with the Brand and Marketing Manager and Director of Fundraising and Communications.
If you have the skills and experience described and have a passion for making life better for seriously ill children, we’d love to hear from you.
Responsibilities to Include:
PR & Media
· Enhance the charity’s profile among targeted audiences through strategic PR activities and diverse media channels, both B2C and B2B.
· Proactively cultivate, build and maintain relationships with media partners at local, regional, and national levels in both trade and consumer media, including print, online, and broadcast platforms, as well as with individual journalists.
· Write compelling and clear press releases, blogs, articles, and statements to effectively communicate our messages.
· Respond promptly to press enquiries for comments, views, and supporting information, and maximise opportunities for further engagement on relevant topics.
· Support the fundraising team by highlighting partner stories, managing PR efforts, and supporting events.
· Lead the pursuit of media-related funding opportunities, such as The Times and Sunday Times Christmas Appeal and corporate opportunities like BGC and ICAP days.
· Manage nominations for relevant awards to gain recognition and support for the charity.
· Pursue and implement strategic media partnerships to enhance visibility and outreach.
· Work with the Chief Executive to liaise with Her Majesty, The Queen’s press office when applicable, particularly on key events
Content Creation & Storytelling
· Gather and write compelling stories to share our impact with funders, supporters and media through interviews our families, ensuring brand compliance and accessibility.
· Ensure consent is obtained and materials are stored securely in line with GDPR and privacy policy.
Celebrity and Talent Management
· Strategically manage our ambassador programme, keeping our mission prominent and visible, including securing new patrons and ambassadors
· Build authentic relationships with a network of celebrities and influencers to champion our cause.
· Create memorable moments and engaging content with famous supporters that resonate with audiences.
· Ensure our values and vision are highlighted in every celebrity collaboration.
Communications
· Develop, implement, and manage a comprehensive Communications plan that aligns with our mission and goals and marketing and brand work, maximising the impact of planned activities
· Ensure our story is told in the most compelling way by collaborating with our Programmes team, Roald Dahl Nurses, and their patients and families to create evidence-based, impactful case stories, imagery, videos, and films.
· Create and deliver both long-term and annual communications strategies, addressing local, regional, and national activities.
· Handle crisis communications professionally and efficiently, maintaining the charity’s reputation.
· Work collaboratively with internal teams and external partners (including funders) to ensure consistent and effective communication across all channels.
· Track and evaluate the effectiveness of communications activities and campaigns, providing regular reports and insights to senior management.
· Work with Director of Fundraising and Communications and Brand and Marketing manager to lead the creation, development, and implementation of impactful awareness and fundraising campaigns that amplify our messages, expand our reach, drive growth, and maximise income generation
· Forge partnerships with key stakeholders, including media, to extend the reach of our campaigns.
· Develop and manage effective relationships with relevant internal and external stakeholders, including supporters and trustees, media, other charities, companies, and healthcare professionals.
Teamwork & Administration
· Analyse communications quarterly, preparing information for the trustee sub-committees with up-to-date coverage examples to share with the team and Board.
· Monitor and share relevant charity and media with the wider team and Trustees
· Keep shared drive and CRM (Beacon) records up to date.
· Participate in team meetings across fundraising, programmes, and communications.
Other Information
This job description helps the post holder to understand their main duties. It is not exhaustive, and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.
- The post holder will be required to travel within the UK, for example to visit with partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.
- The post holder may also be required to undertake occasional evening and weekend work when, for example, to meet with families, attend events or need to meet with partners. There is flexibility with hours during the working week in acknowledgment of this.
- Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.
- The appointment is subject to the satisfactory completion of a probation period.
- Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively.
- The post holder will have the right to work in the UK.
UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.
About this job
You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.
Your focus will include:
- End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
- Implementation of an HR help desk technology solution / HR service management system.
- Streamlining administration to support better, faster and more focused SLA’s.
- Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
- Collaborating with stakeholders to co-create lasting change.
- Developing clear, practical tools to assist with training others and creating self-service solutions.
This is both an operational and strategic role with hands-on delivery and real, evidencable impact.
About you
We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.
You’ll bring:
- Proven experience leading and managing in an HR Shared Service function.
- A track record of improving processes and delivering change.
- Excellent stakeholder skills, especially with senior leaders, managers and union reps.
- The ability to use data to inform strategy.
- Knowledge of HR help desk technology solutions / HR service management systems.
- A values-led, adaptable and proactive working style.
- Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
- Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).
A full job description and person specification can be found attached below.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
We are looking to recruit a Finance Manager to join our team based in London. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of circa £45,000 per annum (dependent on experience).
This role is Hybrid.
Are you a qualified finance professional ready to make an impact in a nationally significant cultural institution? The Royal Air Force Museum is looking for a proactive Finance Manager to support both the Museum and its Trading Company (RAFMEL) during an exciting period of growth and transformation.
We are a National Museum, a registered charity, and a non-departmental public body (NDPB), with vibrant public sites in London and the Midlands and a stored collection in Stafford. Our mission is to share the RAF story – past, present and future – through the people who shape it and the collections we preserve.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
About the Role:
As part of a small and dedicated finance team, you will take on a broad and varied portfolio. This includes full responsibility for financial and management reporting for RAF Museum Enterprises Limited (RAFMEL), and supporting the Head of Finance with reporting and analysis across the wider Museum.
Key responsibilities:
- Lead all financial and management reporting activities for RAFMEL
- Oversee financial planning, budgeting, forecasting, and performance analysis
- Monitor, maintain, and improve internal financial controls
- Collaborate with non-finance teams across the Museum to ensure accurate and timely financial data
- Support the implementation of process improvements and new financial initiatives
- Provide insight and clarity through accurate, first-time reporting
About You:
- A qualified accountant (e.g. ACA, ACCA, CIMA) with strong technical skills
- Highly proficient in Excel; experience with Sage 200 is a strong advantage
- Comfortable working independently, while also being a collaborative team player
- A confident communicator able to build relationships across departments
- Detail-oriented, deadline-driven, and proactive in problem-solving
This is a fantastic opportunity to shape the financial health of a respected national organisation while supporting its charitable and commercial activities.
Closing date for applications: 7 September 2025
Interviews will take place on: 17 September 2025
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you!
UNISON is seeking a Human Resources Officer to work within the Human Resources and Staff Development team. This will be part of a job share, so we are looking for a job share partner.
About this job
The role of the Human Resource Officer is integral in progressing UNISON’s people management and wide HR strategic agenda. It will provide professional human resource and employee relations advice and support to UNISON’s managers on key areas such as case management, staff movement and recruitment, absence management and Occupational Health referrals, and general people matters.
The role will be responsible in providing support to managers in addressing performance, harassment, grievance and disciplinary matters effectively in line with current employment law, while also ensuring that staffing budgets are managed and maintained within the financial guidelines.
The successful person will have the ability to problem solve with a proactive approach to finding solutions and have the ability to advise and communicate effectively. They will have experience of operating in an environment where there is an active trade union representative and negotiate and consult on day to day issues.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.
We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.
As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.

The client requests no contact from agencies or media sales.
PCS is looking for an experienced and motivational people manager to lead our Member Response Team in maintaining high standards of service to our members.
With experience of managing CRM systems in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives.
Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation.
Salary and Location
- Band 4, London Spine points 27-23
- Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- PCS Clapham
Successful candidates for the Member Response Team Manager will be able to demonstrate:
- Management of CRM systems, functions and applications
- Effective people management and development skills
- Ability to manage projects with successful time and budget management
The main duties of the Member Response Team Manager role include:
- Managing a team across three hybrid sites, to deliver excellent service to our members
- Managing the administration of the democratic processes
- Developing and delivering an agile, project-based approach to implement digital technologies and systems that enhance member service
- Preparing reports and analysis on service quality metrics
An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager.
The role of Member Response Team Manager offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Manager will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Wednesday 27 August 2025.
Interviews will be held in person: Thursday 18 September 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM MANAGER
Ref: 0925
Grade: Band 4, London
Salary
London Spine points 27-23
London Starting salary £51,759 p.a. rising to £58,877 p.a.
Location: PCS Clapham
Purpose of the job:
To manage the day to operation of the Member Response Team focusing on maintaining a strong relationship with members by addressing their needs and ensuring a positive experience.
Responsible to: Head of Member Response Team
Responsible for: Member Response Team Leaders
Contacts
External:
PCS Members, elected officials and potential members. Employers, TUC, Members of other trade unions and related bodies.
Internal:
PCS staff and managers across Regional and National Hubs and HQ Departments.
Main duties and responsibilities
1. Key areas
- Manage the merged team responsible for membership, data, subscriptions, and call handling, ensuring efficient daily staffing across three hybrid sites.
- Establish and maintain standards for call handling, member service and the online knowledge centre and admin case referrals with other support centre manager
- Develop and implement digital projects to enhance member services, regularly providing updates on progress and outcomes.
- Oversee member service processes, providing periodic reports on service quality metrics and improvement initiatives
- Assist in execute member retention and engagement strategies, presenting results and recommendations
- Regularly assess service prices and providers, propose cost-saving changes, and leverage new technologies and methods to reduce expenses while adhering to budget and policy constraints
- Oversee end-to-end project management, including planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
2. People Management
- Manage work allocation and workflow, future planning and support for team and line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for Line Manager when required
3. Systems and Budget Management
- Manage the development and effective use of office systems, ensuring staff are properly trained, consistently apply best practices, and follow standardised procedures across the organisation.
- Recommend and guide the design, implementation, and operation of new systems, ensuring alignment with broader PCS policies such as health and safety and data security.
- Establish statistical systems to generate and analyse reports, including membership, equality statistics, budget, job tracking, and case management.
- Build knowledge of the PCS membership database, its functions, and related applications, collaborating with the PCS Operations manager to address issues and implement improvements as needed.
- Participate and input information into PCS planning and budgeting processes
- Administration of democratic processes
- Manage delegated budgets in accordance with the Unions overall financial policies and procedures, regularly reviewing service prices and providers ensuring services are delivered within the agreed budgets making proposals for savings, and using changing technologies and methods to reduce costs, wherever possible
4. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance as required to team members
5. Communication
- Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies
- Draft complex communications including briefs and reports
6. Equality
- Committed to equality, with an understanding of the Equality Act 2010
7. General
- At all times, implement and promote the PCSs Equal Opportunities Policy
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willingness to work outside normal office hours and locations on occasion
Person Specification: MEMBER RESPONSE TEAM MANAGER
Ref: 0925
Date: August 2025
Location: London
ESSENTIAL FACTORS
EXPERIENCE & QUALIFICATIONS
- Minimum 3 years experience in people management including induction, work allocation, training, appraisal and conduct in a multi-site environment
- Managing and developing call handling and customer service systems and procedures
- Budget management
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
- Commitment to staff development
KNOWLEDGE
- CRM systems (such as Salesforce), functions and application
- Understanding of Data Protection legislation
- Knowledge and understanding of trade unions, membership and retention Impact and use of Digital and IT
SKILLS
- Ability to build and co-ordinate teams and networks
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Skilled in prioritising, time management, and project delivery
- Effective decision-making and problem-solving abilities
- Proficient in ICT and data analysis to support informed decisions
OTHER
- Commitment to the application of Equal Opportunities policies and practises within the workplace
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
- Willingness to undertake travel associated with managing staff across three locations
Temporary Individual Giving Manager – £29.48ph – London
Our charity-sector client is seeking an experienced Individual Giving Manager to join their Fundraising, Engagement & Communications team for approximately 2 months.
This is a hands-on role, leading all aspects of individual giving fundraising (excluding major donors and digital) — from delivering direct mail appeals to managing donor stewardship and supporting key fundraising events. You’ll also oversee the effective use of Salesforce, ensuring data accuracy and GDPR compliance.
The role
Deliver and analyse direct mail and other appeals, including segmentation and trend analysis
Manage the annual church-based appeal and other donor programmes
Lead stewardship for regular givers and mid-value donors (excluding major donors)
Manage trading programmes — merchandise selection, budgeting, fulfilment, and review
Maintain accurate, compliant supporter data in Salesforce
Field supporter enquiries (postal, online, phone) and ensure exceptional donor care
Support events and community fundraising activities across the UK
Monitor budgets and produce reports for senior management
We’re looking for someone with:
Significant experience in individual giving fundraising within the charity sector
Strong knowledge of Gift Aid, GDPR, and data protection
A track record of delivering and evaluating successful fundraising appeals
Excellent project management and organisational skills
Experience using CRM systems (Salesforce desirable)
The ability to work at pace, juggle priorities, and meet deadlines
A proactive, resilient, and detail-focused approach
Contract: Temporary, c. 2 months, full-time
Salary: £53,654 FTE (pro rata) + holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP
If you’re an experienced individual giving professional who can quickly hit the ground running, we’d love to hear from you. Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Repairs & Maintenance Manager
Salary: £63,222 + benefits
Location: Hybrid
I'm currently supporting a well-respected housing provider in their search for an experienced Repairs & Maintenance Manager to lead their in-house DLO and contractor partnerships.
This is a senior leadership role with full accountability for driving performance, customer satisfaction, and service excellence across a large repairs function. The successful candidate will oversee a dedicated team, including Repairs Officers, a Repairs Project Manager, and a large in-house trade workforce, while also managing external contractor relationships.
Key responsibilities will include:
Leading the delivery of a high-quality, customer-focused repairs & maintenance service.
Developing and implementing service strategies to ensure top-quartile performance nationally.
Managing budgets, financial planning, procurement, and contracts within the service.
Driving continuous improvement and innovation across the DLO.
Ensuring compliance with all Health & Safety and regulatory requirements.
Promoting a culture of accountability, collaboration, and customer focus.
This is an opportunity to play a pivotal role in shaping the long-term success of a housing organisation that is committed to service excellence, innovation, and making a positive impact in their community.
The package includes:
Salary of £63,222
25 days annual leave (rising to 30 with service)
A generous pension scheme with strong employer contributions
A reward scheme with access to discounts and offers
Professional development support and opportunities for progression
If you're a proven leader in repairs and maintenance management with a track record of delivering results in a housing, property, or local authority setting, I'd love to hear from you.
Pl
Job title: Professional Communities Manager
Reporting to: Director of Membership
Line Manager Responsibility for: Professional Communities Co-ordinator
Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.
Salary: £41,603 - £45,470 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.
Working hours: Full-time 37.5 hours.
Application Closing Date: Wednesday 27th August 2025, 12 noon.
Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.
Job overview
The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.
This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.
The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.
Key responsibilities
Strategic Development and Continuous Improvement
- Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
- Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
- Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.
Community Content Curation and Management
- Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
- Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
- Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
- Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.
Community Engagement and Facilitation
- Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
- Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
- Actively promote member engagement through community platforms and other channels, driving participation and interaction.
Stakeholder Relationships
- Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
- Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
- Manage relationships with sponsors where appropriate, ensuring alignment with CST values.
Digital Platform and Event Management
- Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
- Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.
Data, Insight, and Reporting
- Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
- Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.
Team Leadership and Development
- Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
- Encourage learning and development across the team to ensure consistently excellent member service.
Adaptability and Wider Contribution
- Contribute to broader membership engagement strategies and initiatives.
- Undertake any other duties as required by the Director of Membership to support CST’s mission
Overview
Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe.
The CCSA is the trade association accelerating the commercial deployment of Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration. Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in CCUS across many applications to decarbonise heavy industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.
The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 20 staff across our London & Brussels office. We turnover around £3m. Our income comes from membership fees from our 120 members and sponsorship at our conferences.
The CCSA has grown by 100% over the past few years, as we have grown in profile and impact supporting the developing industry across Europe. For maximum impact we have focused on delivery, however, we are now looking at enhancing some of our internal systems including our finances. We have a UK registered company and a Belgium registered company, external accountants and bank accounts for each and a recently dedicated internal finance resource. We have some support from outsourced finance support, we anticipate this would continue, at least initially. In terms of accounting packages, we use Xero in the UK and Yuki in the Belgium office.
The role
We are a dynamic organisation looking for a part-time finance manager. We have put some structures and processes in place, but we are looking for somebody that will enjoy improving finance processes and helping make things easier for our teams in both offices. The role will be a stand-alone finance role without any admin support, so we are looking for a self-starter who works independently and is both strategic and operational and won’t mind invoicing/chasing debt.
The role will be managed by the CEO and other members of the senior leadership team.
Responsibilities
Finance management
- Preparation of accurate and timely monthly management accounts, including reconciliation across both UK and BE offices accounting systems and comparing the forecast out-turn for the year against budget
- Assisting with the preparation of the finance update for the quarterly board meeting working with our two external accounting firms
- Cash monitoring and reporting
- Working with senior managers to produce an annual budget with quarterly re-forecasting
- Supporting the CEO with documents/reporting for the quarterly Board and Finance and Risk Committee meetings
- As finance controller, develop and enhance the CCSA’s finance processes, compliance and systems, especially using tech solutions
- When required, liaise with the external auditors, ensuring that timescales are communicated and agreed, and the auditors’ requirements are met to ensure timely completion of their work
Finance operations
- Preparation and sending of sales invoices (c200 a year) and chasing aged debt
- Oversight of bill payments and expenses
- Process and post month-end journals
- Running the monthly UK and maybe BE payroll including liaising with payroll providers
- Ensuring payroll taxes, VAT and other taxes are filed and settled on time.
- Act as a point of contact with accountants, banks, service providers, and suppliers
- Provide finance support to the wider staff team
- Other ad hoc finance/operations duties as required
About you
The CCSA is very fast paced and has a ‘start up’ feel, so we are looking for somebody that is:
- Pragmatic and hands-on
- Able to work quickly and flexibly
- Strategic and eager to drive improvements and efficiencies
- Trustworthy with high integrity
- Able to communicate about financials issues especially to lay staff
- A self-starter who works proactively and independently
- Organised and able to plan work
- Eligible to work in the UK
In terms of experience we are looking somebody that is:
- A qualified accountant CA/ACA/ACCA/CIMA
- Has strong management accounting and bookkeeping experience
- Experienced in working in a similar role, ideally within a small company environment
- Ideally experienced with Xero and/or other accountancy-based systems
- IT literate with strong Excel skills
- Should have experience of working across countries and awareness of consolidating across different currencies.
- Maybe interested in sustainability, CCUS, working for a not-for-profit or (large corporation) membership body
Salary
Salary: £45,000 – £50,000 FTE (£22,500-£25,000 actual salary when pro rata)
Location/hours
This is a part-time role of 2.5 days a week (18.75 hours) and we are flexible as to how these are spread over the week. We operate a flexible, hybrid policy in both offices and for this role the successful candidate could spend 1 day a week in our comfortable London office near beautiful St James Park, SE1, or a remote role based in the UK, with quarterly trips to the London office. There may also be the occasional requirement to travel to our Brussels office a couple of times a year, to deal with any in-person finance compliance/banking issues. We are keen to accommodate the right candidate and open to discussion.
We are keen to recruit from underrepresented groups. If we can make the recruitment process more accessible for you, please let us know.
No agencies, thank you.
The client requests no contact from agencies or media sales.
I am urgently seeking an experienced Interim Reward and Employee Relations Manager on a 12-month fixed term salaried contract for my renowned client in the civil service / culture sector, based in London 2 days per week with 3 days remote. The role will pay a salary of £42,179 to £44,037 per year depending upon experience and you will be required to work on Mondays and Fridays to provide cover for other staff in the team.
Reporting to the Head of Pay, Policy & People Relations, the ideal candidate will be available immediately or at short notice and :-
- Have experience of Reward and Reward Projects, including pay modelling and equal pay etc
- Have significant Employee Relations experience
- Have experience of writing and updating policy
- Have experience of working in a heavily unionised environment and negotiating / consulting with Trade Unions on the above
If you have the required skills and experience and you are available at short notice, please apply now by submitting your up to date CV and contact details.
Salary range: £35,850 - £38,105 (London) / £31,994 - £35,000 (National)
Hours: 35 hours per week
Contract: Permanent
Benefits:
- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Risk and Compliance Manager, a varied role supporting the NHF’s internal risk management and compliance practices. You will be responsible for managing the application of the NHF’s risk management systems ensuring that corporate risks are appropriately identified and managed across the business. You will oversee data protection procedures, support colleagues with guidance and training, maintain GDPR documentation, and help ensure compliance. You’ll also assist staff in applying data protection principles and enable data subjects to exercise their rights.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.
Interested in finding out more?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Risk management – application of risk management policies and tool to support the NHF’s risk management
- Data protection – Keeping the NHF up to date with data protection best practices as supporting colleagues with good data governance
- Compliance – assisting colleague comply with internal policies and developing these polices as necessary
- Membership management and fee collection – supporting the team with administering the admission of new members and annual membership fee collections.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience and qualifications that support risk management
- Ability to work with a wide variety of people and adapt their communication style appropriately
- Knowledge of Data Protection and its practical application
- Competency using computer systems such as CRM systems, and the MS Office suite.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team at with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 7 September 2025
Interview date: 17-19 September 2025
We are the voice of England’s housing associations.



The client requests no contact from agencies or media sales.
Shop Cover Manager - London
Job reference: REQ004442
Starting full-time salary £23,581.58 a year (£12.96 per hour). Role also includes an additional £1,750 allowance and £5,000 car allowance
Supporting Scope shops based in the London area
Permanent, 35 hours
Job description
Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich. It is therefore essential that you can travel within this geographical area.
This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence and maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Divisional Support Lead, you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.
To be successful in this role
· You’ll need a commercial, can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers
· Possess a strong work ethic
· Have a great attention to detail and have a creative eye for displays.
· Be proficient in the use of Microsoft Office
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Friday 29 August 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.....
We are so proud of what we do, and we know you will be too. Stewarding great relationships and inspiring people choose The Hospice of St Francis in their will is absolutely key to making the Hospice the incredible place it is now and for the future. You could be part of that.
With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people. We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers
Today our free care supports up to 2,000 local people every year, in Herts and Bucks.
We truly are a community hospice
– built and funded by the community, to serve the community.
Did you know our legacy giving film is award winning?
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for an ambitious new Legacy Giving Lead – someone who brings a passion for hospice care and wants to play a part in growing Legacy Giving at the Hospice. On average, we receive £1 million a year in legacy income but we are keen to grow and sustain this in the future.
This is a critical role that will work with colleagues across the Hospice to raise awareness of legacies and you will contribute your expertise to provide top-tier stewardship to our wonderful legators.
The opportunity...
This is a critical role that will develop and grow a high-performing Legacy Giving programme at The Hospice of St Francis.
You will personally identify, cultivate and steward legacy pledgers through an inspiring engagement programme that both raises awareness of legacies, encourages new pledgers and shows the impact they have on the Hospice’s services.
With a solid understanding of the administration of wills, you will liaise with executors and professional advisors and advise colleagues and the Board on best practice legacy administration.
This is an exciting opportunity for a Legacy Giving specialist to curate a new legacy programme, building on previous work, to grow income for the future.
The must haves:
- Fundraising Success: At least five years’ experience of delivering a Legacy Giving programme with success in driving acquisition and relationship management
- Technical expertise: Practical understanding of the practical implications of legal and financial aspects of wills
- Driving awareness and engagement: Experience of developing and executing legacy awareness initiatives internally and externally
- Systems and processes: using client relationship management systems, tracking KPIs and managing projects
- Proven expertise in relationship building internally and externally
The it would be great to haves:
- Experience working with professional advisors such as lawyers, accountants and wealth managers
- Knowledge of regular/mid-value or in-mem giving
- Experience of DonorFy
- Experience of fundraising in a Hospice setting
- Certificate in Charity Legacy Administration or Certificate in Legacy Fundraising
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
For an informal discussion, or to find out more please contact the People Team or visit our website: Legacy Giving Lead | The Hospice of St. Francis
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.