Training and development manager jobs in east acton, greater london
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as WiSER service deputy manager at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The WiSER Project (Women’s Safe Engagement and Recovery Project) began in April 2018 and works across 7 London Boroughs. The service provides an intensive outreach intervention and model of support for women experiencing VAWG and severe multiple disadvantage. The service aims to improve outcomes across the following key areas of women’s lives: access to support and services, health and safety, economic wellbeing, opportunities to enjoy and achieve.
About the Role
They changed my life and they put me in the right direction. Everything, absolutely everything. Housing, hospital, access, everything (WiSER Client).
To assist the Service Manager on the service delivery of the project including participation in the evaluation, lead on safeguarding, promoting awareness of WiSER, assessing and managing referrals, accurate data recording, and building and maintaining effective relationships with partner agencies. To supervise and manage 5 staff including supervision, appraisals and professional development.
About You
· Demonstrable experience of working with people affected by VAWG
· Experience of staff management including supervision, performance management and development of practice
· Experience of working with people affected by severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, and offending behaviour
· Experience of multi-agency partnership working
· Experience of risk assessment, risk management, and safety planning with victim/survivors including those at high risk
· A sound working knowledge of the practical, emotional, social and economic issues facing women and children affected by domestic abuse
· Knowledge of housing, welfare and policy relating to domestic abuse
· Sound knowledge of safeguarding for adults and children
· Ability to provide strong leadership and management within an equalities framework
· Strong crisis management and problem-solving skills
· Ability to multi-task and display effective time management skills
· Ability to collate and analyse data and write detailed reports for commissioners/funders
· Ability to work within organisational financial procedures and monitor budgets
· Ability to collect and collate data and write reports
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
· Flexible working
· Focus on learning and development (internal career progression and training)
· Generous holiday entitlement
· Employer pension contribution
· Family-friendly leave and enhanced maternity pay
· Inclusion Networks
· Daily clinical debriefing
· Employee Assistance Programme
· Flow & Restore yoga classes
· Meditation sessions
· Cycle to Work Scheme
How to apply
Please send your CV and Supporting Statement outlining your interest in working for Solace via the recruitment portal and explain how you meet the criteria set out in the Job Profile Document.
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who
acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sense has a fantastic opportunity for someone to join our Fundraising team as our Statutory Fundraising Manager. This is a 6 month fixed term, full-time position working 37.5 hours per week, based between home and our offices in Kings Cross, London.
The successful candidate will be responsible for leading statutory fundraising at Sense. This includes both new business work and managing relationships with existing supporters. You will be working closely with the Head of High Value Partnerships, the CEO, and senior operational colleagues, the post holder will create a strategy in this area and collaborate with operational teams to develop new programme models and processes to drive growth.
Key Responsibilities
- Develop and implement a fundraising strategy to maximise income from statutory and lottery bodies such as NHS England, the Arts Council and National Lottery Community Fund. Statutory funding has been identified as a growth area at Sense Work with senior stakeholders, including the CEO, Directors of Operations and Finance teams, to develop and deliver compelling funding bids for statutory and public sector funders
- Manage relationships with statutory and public sector funders, including taking responsibility for narrative and financial reporting, and coordinating all stakeholder contact
- Specific responsibility for managing and reporting against statutory income and expenditure budgets
- Financial and programme reporting and database management
- Ensure compliance with the Data Protection Act, the Chartered Institute of Fundraising’s Code of Practice, and any other regulatory frameworks that may be introduced
Key skills and experience
- A track record of securing income from a range of statutory sources, including six figure grants (essential) - success at the seven figure+ grant level (desirable)
- Experience of working with teams to develop proposals in line with organizational priorities, including developing robust project monitoring and evaluation plans.
- Experience of leading relationships with external funders, in particular government departments and lottery bodies
- Experience of compiling narrative and financial reports for statutory funders
- Experience of setting and managing budgets in line with organizational priorities.
- Understanding of tendering and contracting processes
- Excellent standard of literacy and numeracy and IT fluency
- Evidence of own continuing professional development
- Commitment to comply with the principles of GDPR and maintain confidentiality at all times
- Knowledge of the issues Sense works on, or a willingness to develop an understanding of complex disabilities
For a full job description and person specification, please see the link below
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Role overview
Are you an experienced LMS professional looking for a role where you can take ownership of learning platform development? This exciting opportunity offers the chance to join ISUOG’s Education team, supporting our online learning delivery. You will project manage LMS developments, act as the primary technical expert, and ensure a seamless user experience for ISUOG members and learners worldwide.
Role responsibilities
The successful candidate will oversee ISUOG’s Learning Management System (LMS), managing technical configuration, maintenance, and performance monitoring. You will lead LMS projects, including any potential migration to a new platform, and collaborate with suppliers and internal teams to improve system functionality. Additionally, you will provide technical support and training for staff and volunteers, ensuring ISUOG’s eLearning content is effectively delivered.
Role requirements
We are seeking candidates with experience managing LMS platforms, strong technical problem-solving skills, and a proactive approach to system optimisation. You will need to demonstrate excellent project management abilities, attention to detail, and a commitment to delivering high-quality user experiences. Knowledge of SCORM, integrations with third-party tools, and content management systems is essential.
Please read the job description to find out more about the position and person specification.
Contract Type: Permanent
Hours: Part-time, 4 days/30 hours per week (core hours 10am-3pm)
Salary: £30,960 - £34,400 per annum (FTE £38,700 - £43,000), dependent on experience, plus benefits.
Location: The role is based from ISUOG House, 122 Freston Road, London, W10 6TR. A hybrid working system is in place and the job holder will be expected to work from ISUOG House for a minimum of 1 day each week. Due to the nature of the role, the job holder may be required to work from the office more than 1 day a week.
Benefits include:
- 25 days’ annual leave per annum plus eight Bank/Public holidays (pro rata basis for part timers), rising by 1 day per year for every complete year of service, up to an additional 5 days, together with 3 additional days over Christmas and New Year.
- 4% (matched) employer pension, rising to 6% on successful completion of probation.
- Employee Assistance Program.
- Season ticket loan scheme.
About the International Society of Ultrasound in Obstetrics and Gynecology (ISUOG): ISUOG is a highly respected professional membership organisation across 140 countries, comprised primarily of clinicians who are ultrasound experts in the field of obstetrics and gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally.
Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Please submit your application, CV and covering letter as soon as possible; we reserve the right to close any adverts before the closing date of 17 June 2025, once we have received sufficient applications. Interviews may be organised before the closing date (or if not, week of 23rd of June 2025).
Regrettably, we are not able to provide feedback to those candidates who are not shortlisted, as it simply would not be manageable to do so.
REF-221 935
Location: hybrid working - a minimum of one day in the Aldgate, London office per week
Interview date: Monday 16th June (virtual)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join Dementia UK as a Mass Participation Manager. In this role, you will be responsible for delivering the charity’s mass participation products, including the flagship event, Time for a Cuppa, while also leading in developing and launching new products to meet supporter engagement and income targets.
Reporting to the Senior Mass Participation Manager, you will contribute to shaping an effective mass participation strategy and implementing detailed operational plans to manage, diversify and grow the programme. A core part of the role involves planning and delivering compelling marketing strategies that increase supporter numbers, generate income and provide exceptional supporter experiences to maximise fundraising potential. There will also be a focus on identifying opportunities to expand the programme and improve internal processes and efficiencies.
Close collaboration with the Fundraising Innovation Lead will be essential to ensure innovation processes underpin the development of new initiatives. The role also involves negotiating contracts with external agencies and suppliers to secure best value for the charity and ensuring agreed outputs are delivered.
To succeed in this role, you will have a strong track record of managing mass participation fundraising events that deliver income growth. Experience in developing and implementing mass product strategies, managing budgets, reporting on KPIs ,variances and reforecasting is also required. A solid understanding of supporter needs and the ability to use audience insight to shape effective communication and stewardship approaches is vital. Proficiency in using a fundraising relationship database to support, inform and report on activity will be essential.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves alway.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to join our Grants Team who is passionate about supporting children and young people and has a commitment to improving their outcomes. This is a rewarding role in a supportive working culture. This position suits a flexible, friendly and efficient professional with the right skills, experience and confidence to further our grants reach to children and young people who need them.
OBJECTIVES: Work in partnership with public, charity, and education sectors to identify children and young people who are living in poverty and experiencing crisis; assess applications against criteria, and support successful applicants to administer and account for grants. Help develop and shape new grant programmes.
LOCATION: Home based
STARTING SALARY: £36,330 (full-time equivalent)
HOURS: Full-time (5 days/35 hours) or part-time (4 days/28 hours)considered
CONTRACT: Permanent
CLOSING DATE: Monday 10am, 16th June 2025
INTERVIEW DATE: Online, Tuesday/Wednesday 1/2nd July 2025
Why work for us?
Buttle UK is a charity dedicated to helping children and young people in the UK who have experienced crisis, are living in financial hardship and are dealing with multiple challenging social issues. We provide grants designed to improve emotional, educational and social outcomes. We also support children whose home-life is particularly disruptive and chaotic with grants which allow them to go to boarding school. We are a small and enthusiastic team achieving amazing things. By working with us you are helping to change children’s lives. Our Grants Team has a reputation for friendliness, efficiency and effectiveness and are always striving to do better.
Summary of responsibilities
- Assessing the needs of applicants for grant support against set criteria and making appropriate recommendations and decisions
- Ensuring our grants reach children and young people who are living in poverty and complex circumstances
- Working in partnership with a wide range of stakeholders in the public, charity and education sectors
For the full job description and application process please visit our website
What we can offer you
- Generous annual leave entitlement – 25 days plus bank holidays. Additional leave days offered for length of service
- Christmas office closure
- Flexible working conditions
- Employer contribution to pension scheme of 7% (employee contribution of 7%)
- Life assurance scheme
- Enhanced maternity/paternity leave
- Employee Assistance Programme with BUPA
- Enhanced Sick Pay
- Support from trained Mental Health First Aiders
- Paid volunteering days
- Promoting diversity and inclusion at work
- Career growth and development opportunities through our commitment to learning
Please note that we may close applications for the vacancy early if we receive enough applications from suitable candidates. We therefore encourage you to apply as early as possible. You will be required to complete an application form.
No agencies, please
The client requests no contact from agencies or media sales.
Client Adviser – Services & Grants Team
Location: Hybrid working (currently two days per week in our London office).
Contract type: 1 year Fixed Term-Contract, 35 hours a week
Starting Salary £35,790 per annum
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.
About the role
Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.
Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.
It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.
You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.
If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.
About you
You’re someone who genuinely cares about helping others – and knows how to listen without judgement.
You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.
Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.
You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
· 28 days holiday, plus statutory bank holidays
· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
· A wide range of employer funded wellbeing experiences through Heka
· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
· Group Life Cover (three times annual salary)
· Weekly wellbeing half hour
· Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement.
In your supporting statement, please tell us (around 100 words per answer):
1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.
2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?
Closing Date: Tuesday 17th June 2025.
Interview date: Tuesday 24th June 2025
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
EMpower is a global philanthropic foundation that partners with organisations across 15 emerging market countries who are focused on solutions that integrate the voices and experiences of marginalised young people, especially girls, aged between 10–24 years. We provide grants and capacity building support to local organisations working to strengthen education and livelihoods of young people across Africa, Asia, Latin America and Turkey.
EMpower’s fundraising proposition is proven and highly differentiated – we invest in local partner organisations for 10 years; a long-term approach that dramatically improved outcomes whilst also demonstrating short term progress. Significantly, we have the unique advantage that our fundraising, administration and management costs are covered by our Board of Directors, which means that every penny donated goes to where it is needed most.
This proposition and our recent investment into fundraising means that our income has nearly doubled in the last 5 years. We have attracted new large-scale corporate donors on top of maintaining our traditional areas of relationship-based fundraising success, including HNWI from the finance sector. Yet we know we are still only scratching the surface of what’s possible.
This new position is a response to the increasing focus on events as a key part of our fundraising and stewardship strategy. Our flagship Annual Dinner is our main fundraiser; last year we smashed our targets and raised over £2m. With this added post in our team we are confident that we can not only replicate but increase that growth. This role will take responsibility for all UK events, and resulting relationships with a small portfolio of major donors.
When thinking about the profile of individuals who would be well suited to this role and who will help bring our events and donor stewardship in the UK to the next level, it is likely you will have consolidated events experience, a talent for building relationships and a proven track record in securing some funds, ideally through relationship-driven fundraising activity.
This is a pivotal role within our fundraising team, with shared responsibility for generating the engagement and income that drives EMpower’s strategy and vision—a future in which young people living at the margins have the opportunities, skills, and confidence to transform their lives and communities
To read more about our work and the specifics of this role and team plus how to apply, please download the full appointment brief.
Closing date: 12 June 2025
Screening conversations: 13-17 June 2025
EMpower 1st Interviews: 25 June 2025
EMpower 2nd Interviews: W/c 30 June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.
We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.
A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.
You will need:
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A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting
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A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR
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Excellent organisational and time management skills
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Strong interpersonal and communication abilities
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Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software
Benefits of working with Richmond Borough Mind:
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Contributory pension scheme
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25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)
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Additional 1 day of annual leave over the festive period (subject to Trustee approval)
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Flexible working
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Employee Assistance Programme (EAP) including free counselling and wellbeing app access
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Paid time off for medical appointments
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Training and personal development opportunities
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Staff away days and socials
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Access to resources and training through the Mind Federated Network
Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.
Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUMMARY
Position Title: Operations Lead
Level: Level 4
Salary: £31, 320 - 36, 720 (FTE yearly)
Reports to: Director of Finance, HR and Operations
Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days work from our office (Pro rata for part time)
Contract: Part time (32hrs/weekly), fixed-term contract for 2 years, with potential for extension and role expansion.
Hours: TAA has flexible working hours, with some expected evenings and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).
Start date: As soon as possible (potentially August)
Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).
The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.
Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.
This is why we are looking for an Operations Lead capable of envisioning the full journey of a young person through their time with The Advocacy Academy from the first activation point to whenever they choose to end their journey with us. We want someone who is excited work with us in creating an environment that supports our mission and aspiration for our young people.
We want our young leaders to win and to build real power across the UK that ensures that the generations that follow aren’t just inheriting our mess, but our equipped and ready to fix it. That is why we are looking for someone passionate, a trusted partner, and the go-to person who will support us in all aspects of facility management. Working closely with the Operations and Community team, you will be responsible for the physical spaces and infrastructure within TAA. This includes overseeing the maintenance, security, and functionality of the Liberation Centre, equipment, and physical assets. Your focus is on the efficient operation of the physical environment.
Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!
AREAS OF RESPONSIBILITY
- You will become a key member of the Finance, HR & Operations Team, including but not limited to:
- Supporting the Director of Finance, HR & Operations in maintaining and improving the relevant operational systems and processes.
- Supporting the Director of Finance, HR, and Operations in ensuring the delivery of our Liberation Centre strategy: working closely with the Community team to ensure the Centre provides a functional, welcoming, inclusive, and safe space environment for our staff, young people, and community.
- Building relationships with other departments, engaging with them to understand their needs, and communicating regular Operations updates.
- You will ensure that your responsibilities run like well-oiled machines by being a conductor of the orchestra through becoming a key member of the Finance, HR and Operations team supporting the team to achieve their strategic objectives for the year:
- Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
- Supporting the Director of Finance, HR, and Ops in ensuring the maintenance of our Liberation Centre, which includes: establishing protocols and processes for healthy work environments, supporting in making the space accessible and safe for all its user groups.
- Supporting maintenance and safety checks are regularly carried out at the Liberation Centre, including security and fire systems, evacuation, and emergency drills.
- Acting as the main point of contact with the council and centre manager and liaising on matters related to maintenance and repair.
- Being the main point of contact for building contractors.
- Supporting with identifying first aiders and marshals, acting as one of them, and ensuring that the first aid box is adequately stocked up at the Liberation Centre and that the fire extinguishers are within date.
- Supporting the Director of Finance, HR, and Operations with the development of applicable risk assessment forms (e.g., general risk assessment for the Liberation Centre, fire risk assessment, COVID, remote work, employee wellbeing, incident report, etc.) and their completion as may be required.
- Rolling out mandatory Health and Safety training courses and undergoing regular H&S training to keep your knowledge updated and informed of changes in regulations.
- Ensuring the space is well-stocked, and holding our procurement practices
- Liaising with our cleaner and making sure that the relationship works well and that the cleaner is supported in their access of the space
- Supporting the Community team in holding overall safety practices for the Liberation Centre
- Provide Support on TAA IT infrastructure, to include but not limited to:
- Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
- Support the Finance, HR and Ops Director with planning for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
- Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.
- Sourcing and Setting up laptops and phones for staff, and supporting staff in using tech as part of inductions.
- Keep updated with changes in legislation that may need to be considered within The Advocacy Academy’s facilities and IT management.
- Managing our trello project management tool.
- Leading on tech repair via apple support or penelope for the staff team
- Provide HR support, to include but not limited to
- Supporting the Head of People with DBS checks and the onboarding of new staff, ensuring they have the necessary information and equipment for their work.
- Working with the Head of People to ensure that all our candidates have a great experience from the beginning to the end.
- Support with Office induction for new starters.
- Supporting with planning social events.
- Supporting on tech off boarding for staff leaving
- Provide M & E Support, to include but not limited to
- Coordinating and supporting the implementation of monitoring, evaluation, and learning (MEAL) infrastructure across departments to track impact and efficiency.
- Managing and optimising Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
- Provide Finance Support, to include but not limited to:
- Be the main point of contact for our day to day Host finance administration.
- Supporting our team with generating sales invoices.
- Monitoring and responding to our Operations and expenses and invoicing slack and email messages.
- Processing invoices and expenses in a timely and accurate manner.
- Supporting fundraising team with gift-aid reconciliation.
- Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
- Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and also across TAA, supporting on cross-departmental projects as needed:
- Embody our commitment to social and economic justice
- Role model upholding ideology, culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership, identifying new opportunities to the Director of Finance, HR and Ops and to the team and identifying risks to our integrity and authenticity in relation to ideology and culture
- Ensure that you work in tandem with and in support of other team members including but not limited to: encouraging collaborations across other departments with resources as needed
- Take responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA culture
- Take responsibility for pursuing your own development to build knowledge and skills to fulfil your role and areas of interest
- Governance and Compliance
- Work with the Finance, HR and Operations to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
- Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio
A BIT ABOUT YOU
- You are passionate about, and committed to, creating a more fair, just and equal world.
- You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
- You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
- You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
- You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
- You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
- You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.
IDEAL SKILLS & EXPERIENCE
- Detail oriented
- Strong written and verbal communication skills
- Experience working with different audiences or types of stakeholders
- Project management and experience working collaboratively across teams both in person and online
- Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
- Experience with our existing systems e.g., Microsoft Excel/ Google Sheets, Canva
- Confidence working in a fast-paced environment
This is an outline of the responsibilities and duties of the Operations Lead role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.
HOW TO APPLY
Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).
- Tell us about a social justice issue that makes you angry and why it matters to you?
- Our Operations Leads entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
- Include anything else you would like us to know as we consider your candidacy for the Operations Lead role.
In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any
form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.
DATES
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- Closing Date: The deadline for applications 27th June 2025 by 10am.
Please be aware that there will be two rounds of interviews (including an interview task) and we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.
NOTHING ABOUT US WITHOUT US
We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.
As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims, and would actively welcome applicants who would need this in order to do the job.
All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.
We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Homeline team, an established befriending service dedicated to reducing isolation and promoting wellbeing for residents aged 60+ in the London Borough of Hammersmith & Fulham.
About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of dementia-focused befriending activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged.
What you’ll do:
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Lead the launch of a new Dementia Information Hub at The Creighton Centre, providing advice, signposting, and referrals alongside dementia healthcare professionals.
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Build strong partnerships with local dementia services across health, social care, and the voluntary sector.
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Develop inclusive, engaging activities like dance therapy and gardening clubs to complement existing befriending programmes.
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Support the recruitment and training of a dedicated team of up to 15 Dementia Ambassadors and 50 home befriending volunteers.
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Coordinate up to 30 home and care home befriending matches in the first year, increasing to 50 in subsequent years, focusing on meaningful sensory and physical activities.
Who you are:
You have experience working in dementia services or the voluntary sector, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.
Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in....
We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.
Main Duties:
- Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
- Conducting comprehensive external project and programme evaluations for clients.
- Developing and implementing monitoring and evaluation frameworks at project, programme and organisational level.
- Develop impact reports that clearly communicate organisational outcomes and impact
- Collaborating with client staff and trustees to understand and address their evaluation needs.
- Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
- Plan and lead M&E workshops and training events with clients.
- Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
- Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
- Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
- Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
- Research and identify new business opportunities and work with colleagues to develop
- General administrative duties, including maintaining records in line with our Quality Management System (QMS).
- Other duties as assigned by the line manager.
Person Specification:
Essential Qualities / Skills / Experience:
- A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
- Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
- Research and analysis skills such as literature review and secondary data analysis
- Ability to chart and visually communicate data and findings in effective and compelling ways
- A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
- A passion for supporting the voluntary sector in the UK to better achieve it’s aims
- Experience in key social issues within the UK
- An ability to quickly develop a detailed understanding of wide ranging and complex topics.
- A high standard of written English with an ability to produce concise and persuasive prose.
- High level computer literacy, for word processing, graphic report layout design, data analysis, record keeping, and web-based research.
- Excellent verbal communication skills.
- Close attention to detail.
- An ability to manage projects with multiple contributors and stakeholders.
- A strong ability to work with data using spreadsheets and other software tools.
Desirable Qualities / Skills / Experience:
- Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
- Presentation skills and experience in training / mentoring.
- Experience of promoting and selling consultancy services.
- Relevant professional qualifications, memberships and evidence of CPD.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK and Marie Curie is also the UK's largest charitable funder of palliative and end of life care research. Our Research Management & Impact team oversees a diverse and growing portfolio of funded projects, research partnerships, and knowledge mobilisation activities. You'll join a collaborative, forward-thinking team dedicated to building the evidence base that drives real-world improvements in palliative and end of life care.
As our Research Manager - Partnerships, you'll play a pivotal role in building and nurturing strategic partnerships to advance palliative and end of life care research in the UK. You will lead the setup of a new Palliative and End of Life Care Research Funders Forum, coordinate stakeholder engagement activities, and support impact planning across a select portfolio of research grants. This is a unique opportunity to help shape national research priorities and influence the future of care through collaboration, insight, and innovation.
Main responsibilities:
- Establish and manage a new Research Funders Forum for palliative and end of life care, engaging with the Government and charitable funding bodies.
- Plan and organise workshops and other activities following the identification of the top 10 research priorities in the collaborative Palliative and end of life care Priority Setting Partnership with the James Lind Alliance.
- Identify new opportunities for strategic research partnerships by reviewing databases and networks.
- Monitor a small portfolio of externally funded research projects, ensuring delivery and maximising their policy and practice impact.
- Manage partnership agreements and memoranda of understanding (MoUs).
- Build and maintain relationships with external stakeholders including research funders, academic collaborators, and sector bodies.
- Collaborate with internal teams (Policy, Caring Services, Comms) to amplify the reach and impact of research outputs.
- Stay informed on developments in the research and end of life care landscape to inform strategic decision-making.
Key Criteria:
- Background in research (delivery or support) and solid knowledge of the UK research funding environment.
- Educated to at least degree level in a health or research-related field or equivalent professional experience.
- Exceptional organisational skills, with the ability to coordinate multiple complex projects.
- Excellent written and verbal communication skills. Confidence working across stakeholders to build and maintain engagement.
- Understanding of research impact and experience organising external-facing events or workshops.
- Research presentation experience and knowledge of qualitative/quantitative methods.
- Familiarity with the charity sector or palliative care landscape will be an asset.
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 27 June 2025
Salary: £35,530 - 39,474 per annum + £3,500 London Weighting Allowance if Applicable
Contract: Fixed-term contract for 24 months, full-time (35 hours per week)
Based: Hybrid. Working from home and our Embassy Gardens office in London (at least 2 days a week).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Are you passionate and curious about creating change in communities across the UK? We're looking for eight people to join our UK Portfolio Team as Portfolio Officers.
We have seven permanent roles available and one fixed term contract for 18 months.
At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.
The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities.Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.
Portfolio Officers are at the core of what we do in the UK Portfolio and as we continue to develop in response to our strategy, we’re expanding our team. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK.
This is a time of optimistic change and growth as we deliver our ambitious new strategy.
As a Portfolio Officer you will:
- Work closely with grant seekers to support them through our funding processes, assess their applications and write and present high quality assessment recommendations to our decision-making Panels.
- Manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
- Manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
- Ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- Use your critical thinking skills, curiosity, interest and understanding of our community-led mission areas to support and inform your approach to assessment and grant management.
- Be responsible for supporting people and communities across the UK, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
- Work with stakeholders at different levels, represent the Fund at events, project visits and share learning from conversations, events, grant holder reports with the wider team so that we can maximise our impact.
- Work within the Fund’s policies and procedures and within the necessary legislation, in a way that is aligned with our values, visions and principles.
- At times, have opportunity to get involved in other work such as, helping to develop new funding products or contributing to cross Fund activities
- Support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.
You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.
We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.
Whether through lived or gained experience you will really understand the communities we work with. You could come to grant-making from a variety of backgrounds.
Whatever your background, the role would suit people who:
- are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
- have skills and experience in presentation and report writing and basic accounting and budget management.
- can apply their research, data gathering, insight and critical analysis skills to learn quickly about complex and nuanced issues.
- can synthesise complex information and present it to others in a clear and concise manner.
- can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines.
- are adept at building and maintaining relationships with people from a range of backgrounds and job roles.
- are strong team players committed to sharing learning with their peers and the wider Fund to improve our processes and practices.
- are comfortable working with an online and geographically dispersed team.
- are comfortable learning and working with different systems and data.
You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team.
The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.
Interview Dates: 14-17 July and 22-23 July
Location: UK Wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidates. The role can be based at any of our UK offices: these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Please note that only up to two of these roles can be based in London.
Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting two online briefings webinars on 16 June at 12:30pm and 20th June at 12:00pm.To reserve a spot, please contact recruitment (the email address can be found on the advert on our website).
On application, please align your supporting statement to the criteria below
Essential criteria
- Communication skills: Excellent listening, written and verbal communication skills. Strong report writing skills to produce concise, written recommendations for assessment purposes to set deadlines, and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.
- Analytical skills: Ability to absorb a wide range of information to make judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.
- Organisational skills: Ability to use your initiative and manage a complex caseload of assessments and grant management, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.
- Relational skills: Ability to build and nurture effective, collaborative relationships with colleagues, community organisations, customers and other external agencies.
- Commitment to equity, diversity and inclusion and the ability to apply this throughout the grant making lifecycle.
Desirable criteria
- Sector insight: Knowledge and understanding of communities and the voluntary sector in the UK, and the ability to spot trends and identify opportunities for our programmes at least across one of our four community-led missions.
- Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.
- Data and finance: The ability to understand and assess data and financial information including business plans and accounts, and present this in a way that it can be accessible for others.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Newcastle (or surrounding areas) for this role.
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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Track record of excellent relationship management.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
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OTE £43,000.
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Permanent and full-time
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in Newcastle (or surrounding areas).
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Home based with some travel to schools and colleges in your region.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Monday 9th June 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 16th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GARDEN COURT CHAMBERS LIMITED
Events Manager: JOB DESCRIPTION
Reporting to: Head of Communications & Marketing (HCM)
We are inviting applications for an Events Manager to join Garden Court Chambers. This is a full time permanent role.
Purpose of the role
Garden Court Chambers hosts a range of events including roundtables, webinars, hybrid, and in-person panel discussions. We bring together legal professionals, policy specialists, NGOs, community groups, and activists for legal training, thought-leadership and networking.
At least three times a week, we host 40-50 people for in-person events, 15-20 for roundtables, and several hundred for webinars. We also host parties throughout the year for around 150+ guests.
In this role, you will plan deliver and host each event; support the Head of Communications and Marketing with event programming; and work with barrister colleagues who convene each event to agree all event specifications.
Working as part of the friendly and professional Communications and Marketing team, the events you produce will amplify the vital work our barristers undertake to fight injustice, defend human rights, and uphold the rule of law.
About you
- Committed to delivering consistently excellent customer service - great front of house and highly organised and methodical behind the scenes.
- Experienced in dealing with the day-to-day challenges of high-volume event planning, delivery, and hosting.
- Confident at managing technology required for large webinars and hybrid events.
- A can-do attitude, calm under pressure, flexible, and a great team player.
Core duties
- Event planning and delivery: book rooms and catering; liaise with speakers and diarise; coordinate webinar access for guests and speakers; collate and format PowerPoints; manage event recording and webinar platform (Zoom); process bookings and manage invitations; and coordinate with facilities, security, and reception.
- Event hosting duties (supported by Events Assistant): greet guests and welcome speakers; manage cloak rooms, event signage, and catering; set up and clear rooms; and trouble shoot and support the needs of guests and speakers.
- Support the Head of Communications and Marketing with event programming.
- Work pro-actively with members of Chambers (barristers) to ensure that requirements for their events are clearly recorded, and that events are delivered to specification.
- Support the Communications and Marketing Manager with digital communications to promote events.
- Support the Head of Communications and Marketing with event budgeting.
- Create and manage invitation lists using CRM software and support the production and delivery of well-targeted and high-quality email marketing.
- Assist with other administrative tasks for the marketing team.
- Line manage junior members of the team, as required.
- Feed into reports to measure the reach and impact of Garden Court marketing activities.
Skills and experience
- Proven experience in planning, delivering, and hosting in person, hybrid, and online events (ideally all three).
- Good working knowledge of Zoom (or similar), PowerPoint, Excel (all essential), and Campaign Monitor / MailChimp (desirable).
- Experience of working with CRM systems and email marketing tools (desirable)
- Experience of working in fast-paced environments and managing competing priorities.
- Experience of collaborating with and hosting high-value clients and senior professionals.
- Knowledge of the law is not essential, but a commitment to Garden Court’s values is a must.
Personal qualities
- A passion for excellent customer service and teamwork
- A commitment to delivering work of consistently high quality
- Ability to work under own initiative
- Takes ownership for delivery across all aspects of events
- Pays close attention to - and cares about – the details
- Can approach work flexibly, with a positive, can-do attitude
- Highly organised and calm under pressure
- Capable of multi-tasking and meeting tight deadlines.
- Resourceful with the ability to work independently.
About Garden Court Chambers
Garden Court Chambers is a number one ranked barristers’ chambers advising solicitors, members of the public and organisations across the UK and around the world.
We are committed to fighting injustice, defending human rights and upholding the rule of law. We help many clients use the law to advance social justice and equality. Garden Court has a proud history of winning ground-breaking cases of constitutional importance. Our legal challenges have overturned great injustices in many landmark decisions. Equally, our barristers fight hard for clients in countless cases that don’t hit the headlines, but are nonetheless vital for defending the rights of those we represent.
Garden Court is the largest chambers in London and the second largest in the UK with over 200 barristers. Our main areas of law are civil liberties and human rights, criminal defence, community care law, family law, inquests and Public Inquiries, immigration and asylum law and social housing law. We have over 45K followers on social media across nine social media feeds.
Salary, Benefits and Terms and Conditions:
- This positions attracts a salary of £35,000
- Hours: 9.00-17.30 or 09:30-18:00 Monday-Friday
- Willingness to work flexibly to ensure that events are covered (this includes occasional evenings, for which time off is given).
- Three days in our central London office and two days working remotely (after three month of employment)
- Holidays: 25 days per annum pro rata (excluding bank holidays but including three days between Christmas and New Year) with additional day leave after every two years of employment, up to 30 days.
- Additional leave for birthday
- Free fruit twice a week
- Interest-free loan for travel card (after probation)
- Pension, including a 5% employer's contribution after six months, and income-protection scheme
- The successful applicant will be required to sign an undertaking of confidentiality
Closing Date and Applications:
The closing date for applications is 4 pm on Monday 9 June 2025.
To apply, please send Cover Letter, max 2 pages, and CV