Training and membership coordinator jobs

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

Position: Supporter Care Coordinator                     

Salary: £27,000 - £28,500

Hours: Full time – 35 hours a week   

Contract Type: Fixed term for 12 months

Reports to: Supporter Care Manager                                 

Location: Shoreditch, East London (Hybrid Model) 

Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency     

JOB PURPOSE

We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.

You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.

We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities  

• Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
• Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
• Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
• Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
• Assist with fulfilment agency briefs and quality control measures.
• Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
• Support fundraising teams during emergencies.
• Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
• Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
• Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.

The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of working in a customer care environment, interacting with supporters/customers.
• Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.

 Essential Skills/Knowledge

• Excellent written and verbal communication and interpersonal skills.
• Able to prioritise and manage multiple tasks within a collaborative team environment.
• Works effectively under pressure.
• A proactive self-starter with a drive and desire to learn and develop.
• A creative problem-solver who anticipates supporter needs.
• Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience (not compulsory)

• Experience using Salesforce or similar customer relationship management products/fundraising databases.
• An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
• An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Sunday 26th April

Interviews date: Week commencing 4th May 2026

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Senior Health and Wellbeing Programme Lead

Based: Battersea Park

Salary: £31573.08 per annum

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, 

DBS: Enhanced

  

Role Overview: 

This role is responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness.

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities:  

• Responsible for coordinating aspects of Enable’s Mental Health programmes. This includes planning, delivery, identifying areas for development, promotion, and reporting.
• Deliver one to one client and community assessments with adults with SMI.
• Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning.
• Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
• Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature.
• Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
• Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure.
• Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes.
• Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.

Generic Duties and Responsibilities 

• To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety.
• To be committed to the promotion of equality, diversity  and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
• To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding.
• To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.

Safeguarding 

• Identify and report any safeguarding concerns following Enables policies and procedures
• When required, make recommendations and consult with referrers.
• Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy.

Skills and Experience:  

• Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.   
• Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them. 
• Experience of conducting one-to-one assessments gathering valuable information to make decisions. 
• Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary. 
• Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public). 
• Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite. 
• Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise. 
• Commitment to valuing equality and diversity and understanding of how this applies to Enable. 
• Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
• Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays. 

The International department of World Horse Welfare is responsible for implementing the organisation’s strategy in Lower and Middle Income countries and aims to improve the welfare of as many working equids as possible. An important part of the strategy is to increase the size and scope of the international programme.

We are seeking an International Programme Officer to join the team and support and develop the community-based projects that underpin the charity’s presence in developing countries. As the organisation begins to work more closely with the human development sector and raise its profile at government and institutional levels, this role will be influential in developing relationships and seeking funding opportunities to support the expansion of World Horse Welfare’s overseas activities.

This is a UK-based remote position. Candidates must be resident in the UK, have the legal right to work in the UK, and be able to travel internationally when required.

Key responsibilities include:

• Liaison: Staying informed on the development sector and identifying potential opportunities to work with other organisations or donors. Reporting to the department and partners on programme matters and initiatives.
• Influencing: Represent World Horse Welfare with key stakeholders in project countries, including local and national government, academic institutions, official bodies, such as OIE and FAO, other human development institutions including EC, local organisations and the private sector.
• Management: Manage and support local partner organisations, regional coordinators, consultants and professional volunteers.
• Project Management: Support our partner organisations in the design and management of projects in designated countries including budgeting, financial management and the implementation of monitoring and evaluation systems.
• Fundraising: Identify funding opportunities relevant to project countries and support local partner organisations to submit funding applications.
• Knowledge: Increase and share learning about project countries concerning working equids, animal welfare and the human development sector.

About you:
You will have experience in monitoring projects, managing budgets and working with diverse stakeholders in varied cultural contexts. You can identify practical, locally appropriate solutions and manage complex or remote operations effectively. Skilled in project planning, communications and using digital tools, you also work flexibly, can travel independently when needed, and bring a respected, values-led approach aligned with our mission. Knowledge of equine health and welfare and experience in handling and husbandry is desirable.

What we offer:

• Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
• Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
• 20 days holiday pro rata increasing to 25 days with service, plus bank holidays and a shutdown between Christmas and new year.
• Paid employee sickness absence scheme and compassionate leave.
• Life assurance scheme of 4x annual salary.

The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.

ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.

Key Responsibilities

• Coordinate referrals, assessments, and service allocation
• Organise groups, drop-ins, and community activities
• Support delivery of counselling and advocacy services
• Manage schedules, bookings, venues, and online sessions
• Handle enquiries, inboxes, and appointment coordination
• Maintain accurate records and support reporting (GDPR compliant)
• Support service users with access, adjustments, and signposting
• Liaise with staff, volunteers, and external partners
• Monitor capacity and escalate risks or issues

About You

Essential

• Experience in administration, coordination, or similar role
• Experience in community, voluntary, health, or social care settings
• Understanding of autistic/neurodivergent needs
• Strong organisation and communication skills
• Confident IT skills (databases, email, online platforms)
• Commitment to inclusive, person-centred practice

Desirable

• Lived experience of autism
• Experience coordinating groups or supporting volunteers
• Knowledge of local services

Additional Information

• Community-based role with some evening/weekend work (with notice)
• Training and development provided

Clinks 

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose 

This is a fantastic opportunity for an experienced and organised candidate to join Clinks and play a key role in delivering our annual programme of events and training. 

The Events and Training Officer will lead on the planning, coordination and delivery of Clinks’ busy calendar of member engagement activity, including online and in-person events, training sessions, and our flagship annual conference. 

Events and training at Clinks are delivered collaboratively across teams, and the post-holder will help coordinate this programme while also taking an active role in delivery. They will ensure that Clinks’ events and training offer is high quality, accessible, well-promoted, and responsive to the needs of the voluntary sector working in criminal justice. 

This role requires someone who is confident managing multiple priorities, working collaboratively across the organisation, and building strong relationships with external stakeholders. 

Reports to:  Senior Member and Digital Development Officer

Responsible for: None 
 

1. Duties and key responsibilities 

Events and Training Programme Coordination 

• Coordinate the delivery of Clinks’ annual programme of events and training, working with colleagues across the organisation to ensure a consistent, high-quality offer. 

• Manage the full event lifecycle, including planning, logistics, speaker and facilitator liaison, registration, delivery support and follow-up. 

• Act as the main point of contact for all events and training enquiries, providing excellent support to members, delegates and partners. 

• Ensure events are delivered in the most cost-effective way, to budget, and in line with Clinks’ internal processes. 

• Support staff across Clinks to deliver events and training sessions, including providing guidance, templates, systems support and coordination. 

• Promote all events and training opportunities through appropriate channels, working closely with communications colleagues. 

• Manage relationships with external facilitators and event partners to ensure smooth delivery and strong collaboration. 

• Monitor pricing and access to ensure smaller organisations are supported, while also contributing to Clinks’ income generation targets. 

• Collect, analyse and report on feedback and evaluation data to inform continuous improvement. 

Annual Conference Planning and Delivery 

• Lead on the planning and delivery of Clinks’ annual conference, working closely with colleagues across the organisation. 

• Coordinate venue liaison, suppliers, programme planning, speaker management, delegate communications and event-day delivery. 

• Develop and manage the conference project timeline, ensuring milestones are met and risks are proactively addressed. 

• Support opportunities for sponsorship, partnerships and income generation linked to the conference. 

• Ensure the conference reflects Clinks’ strategic priorities and provides an engaging, inclusive experience for members and stakeholders. 

Membership Engagement Support 

• Support the wider Membership team to ensure events and training align with Clinks’ membership offer and benefits. 

• Encourage member engagement through forums, learning opportunities and networking events. 

• Work with colleagues to identify unmet need across the sector and shape future event and training activity accordingly. 

• Contribute to the development and implementation of Clinks’ membership and engagement strategy, particularly where it connects to events delivery. 

Systems, Administration and Digital Support 

• Oversee event booking and registration systems, ensuring accurate records and smooth user journeys. 

• Maintain and update relevant website content linked to events, training and learning resources. 

• Ensure event data is recorded accurately to support evaluation and reporting. 

• Support ongoing improvements to systems and processes for managing events and training efficiently. 

General responsibilities 

• Represent and be an ambassador for Clinks 

• Work to support the mission, ethos and values of Clinks 

• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position 

• Support and promote diversity and equality of opportunity in the workplace 

• Work collaboratively with others in all aspects of our work 

Person specification

Experience 

Essential

· Experience of planning, coordinating and delivering events or training activity, both online and in-person.

· Experience of managing event logistics and administration, including booking systems, delegate communications and follow-up.

· Experience of working with a range of stakeholders, such as members, external partners, speakers or facilitators.

· Experience of working collaboratively as part of a team, while also being able to take responsibility for tasks independently.

Desirable

· Experience of coordinating or supporting delivery of a large-scale event such as an annual conference.

· Experience of evaluating events or training activity and using feedback to inform improvements.

· Experience of supporting income generation through events, training or related activity.

Skills and abilities 

Essential

· Strong organisational skills, with the ability to manage multiple priorities and meet deadlines in a busy programme environment.

· Excellent attention to detail, including accurate handling of event data, bookings and communications.

· Confidence delivering training sessions or contributing directly to delivery where required.

· Strong interpersonal and communication skills, with the ability to build positive relationships with colleagues, members and external partners.

· Ability to work proactively, using initiative to solve problems and improve processes.

· Confidence using digital tools and systems, including online event platforms, booking systems and databases/CRMs.

Desirable

· Ability to support the development of new event and training offers in response to member need.

· Experience of supporting marketing or promotional activity for events and training.

· Understanding of accessibility and inclusion in event delivery, ensuring a positive experience for all participants.

Knowledge

Essential

· Understanding of the role of the voluntary and community sector, and the importance of strong networks, learning and collaboration.

· Awareness of the need for events and training to be high quality, accessible and responsive to stakeholder needs.

Desirable

· Knowledge of the criminal justice system and/or organisations working within it.

· Understanding of the challenges faced by smaller VCSE organisations, particularly around access, capacity and resources.

Personal attributes and other requirements

· Able to travel nationally across England and Wales.

· Able to work evenings and weekends and stay away from home overnight where necessary.

· Work well as part of a small team and independently, with a flexible approach to work.

· Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.

· Commitment to the values and ethos of supporting people in the criminal justice system.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require. 

Do you enjoy coordinating events and keeping everything running smoothly?  Are you looking for a hybrid role where your organisation and people skills can really shine?

TPP is delighted to be recruiting a Training and Events Coordinator on behalf of a respected professional membership organisation based in central London. This is a fantastic opportunity to join a collaborative team delivering a high-quality programme of training courses and events for members.
 
What’s on offer

• Salary: £31,000
• Location: Central London
• Working pattern: Hybrid – 2 days a week in the office. One being Wednesdays. The other day can be flexible.  

The role
As a Training and Events Coordinator, you’ll support the planning and delivery of a busy portfolio of online, hybrid, and in-person training courses and events. You’ll manage multiple activities at once, ensuring excellent standards of organisation, communication, and customer service.
You’ll work closely with delegates, trainers, speakers, and internal teams often at a senior level so confidence, attention to detail, and adaptability are key.
 
Key responsibilities

• Coordinate the end-to-end delivery of training courses (predominantly online)
• Support the operational delivery of events and conferences
• Manage bookings, databases, inboxes, and event systems accurately
• Set up and support online events, including live troubleshooting
• Liaise with venues, facilities, and IT teams for in-person and hybrid events

 
About you
You’ll have experience in events coordination, training administration, or a similar role, alongside:

• Strong organisational and time-management skills
• Excellent attention to detail and customer service
• Confidence using Microsoft Office and online event platforms
• A proactive, collaborative approach and willingness to learn

 
Apply now
If this Training and Events Coordinator role sounds like your next step, apply today.  Early applications are encouraged.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for a Coordinator to help our small Quaker peace organisation to continue to thrive when our current Coordinator retires at the end of 2026.

You will work with NFPB trustees and members to support Quakers in the North of Britain in their peace work, which covers a wide range of issues. As the only employee, you will need to be self-motivated, flexible and able to work with volunteers and other organisations. The role includes planning and arranging events, networking, communications and administrative tasks. We are looking for someone who is passionate about helping others work for peace.

We would like the new Coordinator to be in post by early October to allow a reasonable handover with the current Coordinator.

NB: Whilst the office is currently in Bolton, this may move if a different location is more appropriate for the succesful candidate

As Communications Coordinator, you will play a central role in supporting the delivery of effective communications activity across this work. From coordinating our digital content and publications to supporting events and stakeholder communications, you’ll help ensure our communications are clear, accessible and well-executed.

We’re at an important point in our development as Funders Together continues to grow and bring together initiatives working across the funding ecosystem. This creates exciting opportunities to strengthen how we communicate our work and ensure funders, partners and communities can engage with the insights we generate.

We’re looking for someone who enjoys turning plans into delivery, improving systems and processes, and working collaboratively across a small and ambitious team. You will help ensure our communications activity runs smoothly and supports the wider goals of Funders Together.

Details

Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked

We are recruiting a proactive and highly organised Qualifications Coordinator to support the development, maintenance and delivery of RSPH’s regulated qualifications.

In this varied and impactful role, you will work closely with the Head of Education and Assessment to produce and maintain assessment materials, coordinate examiners and verifiers, support qualification reviews and ensure the smooth administration of results and certification. You will also play a key role in supporting centres, contributing to examiner training and engagement events, and maintaining strong relationships across our education and assessment network.

This is an excellent opportunity to join a growing and dynamic function at the heart of our qualification delivery. You will contribute directly to the quality, credibility and impact of RSPH’s qualification suite and help us continue to support learners and centres across the public health workforce.

About you

We welcome candidates with experience in awarding organisations, assessment development or qualification administration.

You will be able to demonstrate:

• Experience working within a regulated Awarding Organisation
• Strong administrative and IT skills, with the ability to manage multiple priorities
• Confidence producing or supporting the development of assessment materials
• Excellent written and verbal communication skills
• Strong analytical ability and attention to detail
• Professionalism, confidentiality and good judgement
• Ability to work independently and collaboratively within a team
• (Desirable) Experience with Creatio and Surpass

In return we offer:

• 25 days annual leave
• Agile hybrid working structure – 9-day fortnight available
• Pension contributions
• BUPA Cash plan
• Cycle to Work Scheme
• Membership of the Royal Society for Public Health
• Access to public health knowledge and skills training courses and qualifications
• Organisational commitment to supporting the health and wellbeing of our employees
• Welcoming and friendly team of colleagues, and an active Health Champions programme

 RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination. Please do let us know if you require any adjustment to allow you to participate in this recruitment process.

RSPH operates an agile working policy with some attendance at our London office according to business need.

We are recruiting a Drugs Education Coordinator (Scotland), based in the Grampian region, to join our team. This role will involve the coordination of DSMF drug education in Scotland, working with the senior leadership team to develop provision regionally and more widely.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol, with a good understanding of substance use and particularly its physiological, psychological and social impact
• have experience of project coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working remotely as part of a small and busy team

The Job description and person specification are available below. Please click 'How to apply' to view the application form.

Please share with anybody you think might be interested in joining our brilliant team!

Interviews are likely to be held the week beginning 11th May 2026. 

This is an exciting opportunity for someone passionate about activism, campaigning, and collective organising to play a central role within our Democracy & Representation Team. The successful candidate will support and strengthen the delivery of officer-led campaigns and projects, working closely with our five elected Sabbatical Officers. You will help turn their ideas into meaningful change, from coordinating campaign activity and managing deadlines to ensuring officers have the tailored support they need. You will help connect work across the Students’ Union, contributing to campaigns on key issues such as liberation, student rights, fair representation, and intersectionality.

If you are motivated by supporting others, thinking creatively about campaign strategy, and contributing to impactful, student-led change, we would love to hear from you.

Event & Engagement Coordinator 

Remote based in North West England. Please note, the role requires working one day a week in Manchester. 

Fixed term contract: initially 12 months with potential to extend.

Job Purpose: 

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities: 

• Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members. 

• Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers. 

• Complete all relevant compliance work such as risk assessments and public liability checks. 

• Develop and manage event budgets, ensuring value for money and accurate financial tracking. 

• Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams. 

• Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement. 

• Demonstrate strong working knowledge of TikTok trends, algorithms, analytics, and best practices. 

• Create engaging, on-brand short-form video content tailored to target audiences. 

• Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement. 

• Stay up to date with emerging social media trends, tools, and platform updates. 

• Show a genuine interest in communications, digital marketing, and social media strategy. 

• Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day. 

• Recruit and coordinate volunteers to assist with events. 

• Evaluate event success through feedback, data collection, and post-event reporting. 

Key Skills & Experience: 

Essential: 

• Proven experience in planning and delivering events. 

• Strong organisational and time-management skills. 

• Ability to manage budgets and handle multiple projects simultaneously. 

• Excellent communication and stakeholder engagement skills. 

• Flexibility to work evenings and weekends when required. 

• Full UK driving licence and willingness to travel across the region. 

• Ability to analyse member insights to inform event planning for CSSC members and to attract potential new members. 

• Work collaboratively with the Regional Team to develop and implement strategies aimed at supporting membership growth and ensure positive member experiences. 

• Build a rapport with CSSC volunteers and understand skillsets in order to correctly identify support necessary for events. 

• Confident in using IT systems and ticketing platforms to effectively promote events across appropriate channels. 

• Supporting Regional Hub Manager with member and volunteer engagement events 

• Experience with processes 

Desirable: 

• Experience working with community groups, charities, membership organisations or not for profits. 

• Knowledge of health and safety and safeguarding procedures. 

• Familiarity with marketing or PR for events. 

• First Aid or event safety training. 

• Previous experience with ticketing platforms or willingness to learn. 

• Understanding of how comms and events align with one another.

• Data literacy or willingness to understand some basic data analytics 

Working closely with the Participation Manager, you will help shape and develop programmes using collaborative approaches with community groups, schools and youth organisations. This will include building partnerships that support sustained engagement with underserved audiences and encourage young people and families to explore ongoing opportunities within Wakehurst.

An Enhanced DBS Check is required for this role.

We are looking for someone with significant experience of working with young people, families and community groups, with a strong emphasis on outreach and partnership development. You will have a proven track record of building and maintaining relationships with schools, youth organisations and community partners, and of successfully bringing new audiences into programmes or engagement opportunities.

You will be confident working externally and proactively developing connections, with significant experience of engaging under-served communities and a strong understanding of the barriers that can prevent people from accessing nature, science and cultural spaces.

You will play a key role in contributing to the growth of youth and family audiences at Wakehurst by identifying participation trends, developing targeted outreach approaches and working with partners to remove barriers to participation and improve access to engagement opportunities. You will support the development of clear pathways that enable participants to move from initial engagement into deeper involvement with Wakehurst’s programmes, including opportunities linked to the Community Access Scheme.

You will be an excellent communicator with strong organisational skills, able to manage multiple relationships and coordinate projects effectively while working collaboratively with colleagues across different teams. An interest in nature, conservation or environmental engagement is important, alongside a genuine passion for supporting people to connect with the natural world.

Experience of developing new participation initiatives, and embedding inclusive practice within programmes, as well as knowledge of evaluation and safeguarding, would be beneficial.

This role is based at Wakehurst with the option of regular home working, subject to operational requirements.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.