Training associate jobs

Are you passionate about improving support for families affected by substance misuse? This could be the perfect role for you!

The Family Support Worker is an exciting position within a growing, dynamic team where you can make a real difference to the lives of unpaid carers in Lambeth.

Following a highly successful launch to address a gap in support for young and adult carers looking after someone with substance misuse issues, this vital project has now been running for more than two years. As we enter the next established phase of the service, we are looking for a new Family Support Worker to bring their expertise, enthusiasm, and fresh ideas to help us continue expanding our impact.

The Role

Working across both our Young Carers and Adult Carers Services, you will provide holistic support to families affected by substance misuse through whole-family assessments and reviews. You will ensure that adult and young carers, as well as their wider families, have access to a range of emotional and practical support tailored to their specific needs.

What we are looking for:

• Sector Knowledge: An understanding of working within the substance misuse field and the associated health and social issues.

• Experience: Preferably, experience working with both adults and children/young people.

• Qualifications: A professional qualification in health & social care, youth or community work, and/or direct experience delivering family-focused interventions.

If you are looking for a fast-paced, rewarding role that makes a lasting difference to carers' lives, we would love to hear from you.

About Us

Carers’ Hub plays a vital role in Lambeth, supporting the borough's many unpaid carers. Carers often dedicate themselves to their roles at a heavy toll to their own wellbeing, frequently making sacrifices that impact their finances, education, and daily lives. We seek to limit these challenges through four core workstreams:

• Raising awareness of carers and their invaluable contributions.

• Influencing local policy through active community engagement.

• Improving carer wellbeing through direct interventions.

• Connecting carers to one another, as well as to external support and training opportunities.

Key Information

• Closing Date: 9am, Friday 10 July 2026

• Interviews: Wednesday 15 July

ABOUT THE ROLE

• Job Title: Services Coordinator
• Location: Hybrid - Minimum two days per week from Nottingham office. Remaining time can be home based, or office based.
• Salary: £25,750
• Permanent, 35 hours per week (permanent)
• Annual leave: 25 days per annum, incrementally increasing to 30 days with long service, plus an additional day off for your birthday, excluding bank holidays.

Looking to improve life after brain injury for the 150,000 people and their families admitted to hospital each year with a brain injury? Then why not join Headway as our Services Co-ordinator? In this role you will take the lead on vital Headway UK projects and work alongside colleagues in the wider Services Department to help support our key front-line services.  

WHAT YOU WILL DO:

As Services Coordinator, you will take the lead on three of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and accommodation grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.

You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases. 

You will support the delivery of Headway UK’s training programme through effective administrative support, including managing the training mailbox, responding to enquiries, distributing certificates, and liaising with delegates and associate trainers.

You will work alongside colleagues within the wider Services Department to provide exceptional administrative support

On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.

ABOUT YOU

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:

• Have a passion for improving the quality of life for others, especially those with disabilities and long-term health conditions.
• Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
• Have exceptional administrative skills
• Strong attention to detail and able to consistently input accurate information into our CRM
• Have the ability to manage multiple tasks autonomously
• Be an active member of the Services Department and contribute to its culture

BENEFITS

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security

• Competitive Salaries
• Pension - You’ll automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6% dependant on your contributions  
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
• Opportunity to work from abroad, for up to four weeks a year (subject to approval)

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service, plus an additional day off for your birthday, excluding bank holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.  

ABOUT US 

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

EQUALITY, DIVERSITY AND INCLUSION

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to drop us an email or give us a call if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

Closing date: Midnight Sunday 5 July.

Shortlisting date: Tuesday 7 July.

Interviews: Wednesday 15 and Thursday 16 July.

Please click the links below to view the job description, person specification and notes of guidance. 

Primary Responsibilities

Salesforce Platform Management

· Day to day management of the Back Up Trust Salesforce system

· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information

· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency

· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions

· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.

· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities

· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate

User Training, Support & Adoption

· Create and maintain user guides, training materials, process documentation, and knowledge resources

· Lead onboarding and refresher training sessions for new and existing staff

· Provide ongoing user support and troubleshooting to promote confidence and effective system use

· Identify gaps in user knowledge and recommend targeted training or process improvements

· Promote best practice use of Salesforce and associated systems across the organisation

· Gather feedback from users to improve system usability, processes, and adoption

· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams

· Develop a Salesforce adoption strategy to maximise organisational value from the platform

· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability

Reporting

· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making

· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities

· Support the development of a data-driven culture across the organisation

Governance & Data Stewardship

· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks

· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer

· Monitor and improve data governance practices, ensuring consistency of data standards across teams

Supplier & Project Management

· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner

· Support project delivery for future Salesforce developments and integrations

Data Protection Officer (DPO) Responsibilities

In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.

• Lead on compliance with UK GDPR and other relevant data protection legislation.
• Advise staff and leadership on data protection obligations, risks and best practice.
• Monitor compliance with organisational data protection policies, procedures and controls.
• Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
• Promote a culture of data protection, data quality and responsible data management.
• Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
• Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
• Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
• Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
• Deliver training and awareness activities to support staff understanding of data protection responsibilities.
• Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.

Additional Responsibilities

In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:

· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.

· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.

· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.

· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.

· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.

· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.

PERSON SPECIFICATION

Experience

Essential

· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support

· Experience of working on the continuous development of a Salesforce system

· Experience managing CRM-related projects or workstreams

· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels

· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications

· Experience of developing effective working relationship with external development partners

· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· Experience with third-party form-builders such as Form Assembly

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Desirable

· Experience of a large-scale Salesforce implementation project in the Not for Profit sector

· Experience of working with email marketing platforms

Knowledge and skills

Essential

· Relevant Salesforce Administrator certification

· Project management experience, with demonstrable ability to deliver projects to time and budget

· Strong analytical skills and ability to design systems and processes to facilitate data analysis

· Knowledge and experience of UK data security law and principles

· Ability to communicate technical language to non-technical audiences, visually and verbally

· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality

· Be an enthusiastic, approachable and confident team player, with a willingness to learn

Desirable

· Project management qualification

Prospectus is delighted to be supporting our client with the recruitment of a Training Manager.
 
The organisation is a leading nonprofit consultancy that helps mission‑driven organisations scale their social and environmental impact. Working globally, they partner with charities, social enterprises and funders to design and implement effective strategies that enable proven solutions to grow sustainably and reach many more people. Through consultancy, training and structured programmes, our client supports organisations to strengthen their models, build the systems and capabilities needed for scale, and create long‑lasting change.
 
This role is available on a permanent and full-time or part-time basis (4 days a week). The salary is £50,000 per annum. This is a hybrid role where you will attend the Southwark office in London one day a week, on Wednesdays.
 
The Training Manager will lead the delivery and development of the organisation's training portfolio, overseeing high‑quality facilitation across multiple programmes, translating business development scopes into project plans, and managing end‑to‑end training delivery. You will build trusted relationships with partners and funders, act as an external training expert, and drive the creation of new capacity‑building offers and learning infrastructure.
 
The role includes line management, coordinating associates, strengthening internal training capability, and ensuring consistent facilitation standards. You will sign off content, lead quality assurance, grow the training pipeline, develop proposals and contracts, and represent the organisation at events. You will also contribute to organisational learning, codify best practices, support recruitment, manage project and team budgets, and make informed delivery, communications, and partnership decisions.
 
To be successful in this role, you will have significant experience designing and delivering training or capacity-building programmes, including stakeholder programmes. You will have strong facilitation skills, with the ability to engage diverse audiences and adapt delivery to context. You will have experience managing projects end-to-end. You will have the ability to scope and design learning interventions in response to client needs. You will have experience line managing or mentoring junior staff or associates. You will have strong written and verbal communication skills and experience holding relationships with funders or strategic partners, including ongoing account or relationship management. You will be comfortable working independently and managing multiple workstreams simultaneously.
 
Experience working in or with mission-driven, nonprofit, or social sector organisations is desirable. Other desirable experience includes: familiarity with adult learning theory or established learning and development frameworks, experience acting as a trainer of trainers or building facilitation capability in others, experience contributing to business development, including proposal writing or pitching, and experience working with funders or delivery partners in a training or capacity-building context.
 
To apply, please submit:
 

• Your CV, outlining your relevant experience and skills.
• A separate document responding to the three application questions below. Please answer each question clearly and concisely, using specific examples from your experience.

Application questions:

1. Tell us about a time when you designed and delivered a training or capacity-building programme for a group of senior leaders. Describe the situation, how you approached the design, and what steps you took to ensure quality and impact. What would you do differently if you ran it again?
2. Give an example of when you've worked to develop and equip other people to deliver to a high standard. What was your approach, and what did you learn from it?
3. Tell us about a time when you initiated or won a significant relationship with a funder, strategic partner, or senior client and developed or deepened it over time. What did you do to nurture that relationship, and how did it evolve?

Please note, it is a 250 word limit per answer.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

At a glance:

• Lead and shape NAPAC’s learning offer, setting the strategic direction for quality, content, and future development.
• Bring depth as well as delivery, combining strong learning leadership with clinical, therapeutic, psychological, or equivalent trauma-related expertise.
• Design excellent learning content, including bespoke training, webinars, online learning, consultancy products, and practical resources.
• Set the standard for training quality, delivering key sessions yourself while coaching and quality assuring external trainers and associates.
• Turn survivor insight into practical professional learning, helping organisations improve responses to adult survivors of childhood abuse and neglect.

NAPAC is looking for a new Head of Learning and Training to lead the next phase of our learning and training function. It is an exciting opportunity to shape and strengthen an important area of NAPAC’s work at a pivotal moment.

This is a senior role for someone who can combine strategic leadership with real credibility in content creation, facilitation and trauma-informed practice. We are looking for a person who can lead the development of high-quality training and consultancy products, deliver engaging sessions themselves, and set the standard for others across a blended model of internal expertise and external trainers.

A psychology, counselling, psychotherapy, mental health, clinical or equivalent trauma-related background would be highly desirable.

The role requires strong learning and development leadership, intellectual curiosity, excellent stakeholder skills, and the ability to translate complex material into clear, engaging and professionally credible learning.

Benefits include: 25 days annual leave, contributory pension scheme with 5% employer contribution subject to a minimum 3% employee contribution, and HSF health plan.

To apply, please read the attached job description for more information, and send the following documents to recruitment at napac dot org dot uk to apply:

• a CV of no more than two pages
• a supporting statement of no more than two pages

Closing date: 11.59pm on Sunday 21 June 2026

About the role

Venture Associates play a key role in delivering our strategy, supporting our portfolio of over 30 organisations to help create a fairer society where all young people thrive. This is a hands-on role suited to someone who has developed a foundation in a structured and analytically rigorous environment, has a demonstrable interest in working in the charity sector or the education sector, and is excited to combine analytical problem-solving with mission-driven work.

You will work across the full investment lifecycle - from portfolio strategy setting, to sourcing and due diligence through to capacity building (such as strategy and business planning support) and grant management. This includes working closely with colleagues, charity partners and our incubations to understand complex challenges, develop clear and structured approaches to solving them, and support the development of mission driven organisations. The role requires both analytical thinking and the ability to build trusted relationships with stakeholders and communicate clearly and effectively with a range of audiences.

You will gain experience across investing, strategy, and capacity building our portfolio organisations -developing core skills in problem-solving, analysis, stakeholder management, and delivering high-quality outputs. Over time, you will work across different programmes and portfolios, building a broad and practical understanding of how to select, fund, and strengthen organisations working to improve the lives of children and young people.

Examples of projects undertaken by Venture Associates include supporting an early years charity to reach more children, working on a fund for schools to improve maths outcomes, and helping an early-stage incubation to launch a competition around ways in which AI could support the education ecosystem.

This is an opportunity to apply and further develop your skills in a context where your work contributes directly to meaningful, long-term change for children and young people across systems that shape their lives, for example education and care systems. You will be supported by a dedicated line manager, with opportunities to build your skills through on-the-job experience, training, and exposure to senior leaders and partners. We see this role as a springboard for your career, whether that is within Purposeful or beyond.

Why apply for this role?

This is an opportunity to do impactful work on complex challenges affecting children and young people — and to do it at an organisation that combines rigour and evidence with a deep commitment to long-term change. You will:

• Gain practical experience and build your skills: gain experience across the full venture lifecycle, building a strong foundation in strategy, investing, and organisational development
• Work on meaningful challenges: apply structured problem-solving to complex issues that contribute to long-term, system-level change
• Develop trusted relationships: work closely with founders, partners, and senior colleagues, building your ability to influence and collaborate effectively
• Build a platform for your career: benefit from dedicated support, broad exposure across programmes and portfolios, and pathways for progression or future opportunities

Job Description

Purpose

Venture Associates play a key role in delivering our strategy, supporting our portfolio of over 30 organisations to help create a fairer society where all young people thrive. Venture Associates work across the full investment lifecycle - from portfolio strategy setting to sourcing and due diligence through to capacity building (such as strategy and business planning support) and grant management, and may also have the opportunity to take on strategic and/or operational roles for our incubations.

Responsibilities and duties

Support the design and refinement of our investment strategy

You will contribute to shaping where and how we deploy funding and support, ensuring our work is grounded in robust analysis and a clear understanding of impact opportunities.

• Conduct structured research into priority sectors, including market dynamics, policy context, key stakeholders, and barriers to change.
• Identify and map high-potential opportunities for intervention, including emerging organisations and unmet needs.
• Work with Venture Partners and Portfolio Leads to synthesise insights into clear recommendations that inform investment priorities and strategic focus areas.

Build pipelines for our investment strategies and conduct due diligence on specific organisations

You will help identify, assess, and prioritise organisations for partnership and investment.

• Proactively source and build a pipeline of organisations aligned with our strategy, through direct research, expert conversations and potentially designing open application processes.
• Conduct initial due diligence assessments, including mission alignment; strategy, business model and financial sustainability, assessment of programme design and evidence of promise, monitoring and evaluation processes, and capacity for partnership and investment.
• Engage with internal and external stakeholders to develop and test hypotheses and understand key risks.
• Produce clear, concise materials (reports, presentations) to support decision-making.

Support the development of our partner organisations

You will work directly with funded organisations as they scale their impact, supporting strategic decision-making and organisational development.

• Working with Venture Partners and Portfolio Leads, build relationships with individual organisations and work closely with them to identify their most significant challenges and design the appropriate support model.
• Support capacity building projects for funded and incubated organisations across a range of topics (e.g. strategy development, business planning, operating and financial model design).
• Break down complex strategic questions into clear, structured workplans and analytical tasks.
• Gather and synthesise inputs from multiple sources, including data analysis, stakeholder interviews, and expert perspectives.
• Develop high-quality outputs (presentations, written documents, models) to communicate insights and recommendations.
• Contribute to board- and leadership-level discussions, ensuring recommendations are clear, evidence-based, and actionable.
• Provide ad hoc problem-solving support to funded organisations on key challenges (e.g. growth strategy, operating model, partnerships).

Support grant management and performance tracking

You will help ensure our portfolio is effectively monitored and supported to deliver impact.

• Collate, review, and analyse data from funded organisations for quarterly and annual reporting.
• Assess performance against agreed milestones, impact metrics, and financial targets.
• Identify risks, challenges, and opportunities by organisation, and across the portfolio, and flag these to the team.
• Support the preparation of internal and external reporting materials (e.g. updates for stakeholders, funders, or boards).
• Contribute to improving our grant management processes, tools, and frameworks over time.

The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.

Who we are looking for

We are looking for people who are motivated by our mission and excited to apply analytical, problem-solving, and relationship-building skills in a collaborative, purpose-driven environment. We recognise that strong candidates may bring a range of experiences and perspectives, and we encourage applications from people with diverse backgrounds and career paths.

If your experience is not an exact match, but you believe you would thrive in the role, we would still encourage you to apply.

Key requirements

Essential

Behaviours and Ways of Working

• Passionate about creating a fairer society where all young people thrive.
• Motivated by Purposeful’s mission, with a clear and demonstrable commitment to contributing to meaningful, long-term change in support of children and young people.
• Curious and evidence-led, actively seeking out data, insights, and diverse perspectives to inform thinking.
• Takes ownership of your work, following through on commitments and delivering to a consistently high standard.
• Comfortable working in ambiguity, structuring your own work and adapting as priorities evolve.
• Collaborative and relationship-oriented, working effectively with colleagues and external partners.
• Builds open, respectful and trust-based relationships by acting with integrity, reliability, and transparency.
• Balances attention to detail with an understanding of the broader context and strategic goals.
• Open to feedback and committed to continuous learning and development.

Knowledge and Experience

• Experience working in a structured, analytical environment (for example, consulting, corporate strategy, investing, or similar), with exposure to project-based work involving multiple priorities and timelines.
• Strong grounding in core business concepts such as strategy setting, market sizing, business planning, and competitive dynamics.
• Demonstrated ability to build a working understanding of new sectors, topics, or contexts and to apply this to real challenges facing our portfolio organisations.
• Experience contributing to strategy development, due diligence, or complex problem-solving projects involving ambiguity and multiple stakeholders.
• Experience supporting financial analysis, reviewing financial information (for example, annual accounts) and assessing financial risk.

Skills

• Applies structured, analytical thinking to break down complex or ambiguous problems into clear components, hypotheses, and actionable approaches.
• Strong quantitative and qualitative analysis skills, including working with imperfect data, identifying key drivers, and drawing sound, defensible insights.
• Synthesises information from multiple sources into clear, well-structured outputs and recommendations.
• Clear, effective and nuanced communicator, both in writing and verbally, with the ability to produce materials suitable for senior audiences.
• Effective influencing skills, and the ability to adapt communication style and medium to the audience and context to achieve the best outcome.
• Effectively engages and manages relationships with internal and external stakeholders.
• Plans and manages their work effectively, taking ownership of workstreams and delivering high-quality outputs within timelines.
• Uses sound judgement to identify risks, assess trade-offs, and determine when to seek input or escalate.

General

• Right to work in the UK.

Desirable

Knowledge and Experience

• Understanding of the charity and/or education sectors gained, for example, through a previous work experience, pro-bono work, volunteer or trustee role.
• Experience of creating financial models to support budgeting and scenario planning; building income generation strategies.
• Understanding of or experience with programme design, monitoring and evaluation.

We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, and who is motivated to learn the craft of Broad-Based Organising. If that is you, we’d love you to join our growing team of 11 organisers in South London! We hope to work with you to build on already existing work in Greenwich and support the building of new work in Bexley and Bromley.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Community Organising

We train thousands of people each year to lead change in their communities, through the craft of Broad-based Community Organising, equipping them and their institutions with the skills to hold powerholders to account. We organise with 500+ member organisations in powerful alliances throughout the UK, and in South London Citizens we organise in ten boroughs with almost 100 member organisations. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, migrant hubs and other civil society organisations.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. You will work intensively with a small number of member organisations under close supervision, growing your experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.

This role is particularly to organise with Be Well Organisations in Greenwich, Bexley and Bromley. Be Well Organisations may be faith, education, or community institutions, tackling isolation and poor mental health by: 1. Building relationships, 2. Signposting and offering practical support, and 3. Taking action on structural and systemic inequalities and injustices. But you may also work on other campaign priorities and responsibilities as needed across the team.

We are looking for people who are angry about injustice, who believe ordinary people have the power to make change, and who are motivated to learn the craft of Broad-based Organising. The role is hugely varied, and involves working across the two boroughs, in different institutions and context, and with a lot of independence.

Working as an Associate Organiser in South London Citizens, your main responsibilities will include:

Build relational power to further the goals of CUK

· Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment

· Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships

· Conduct 15-20 weekly one-to-ones to develop relationships with leaders and understand their concerns.

· Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals

Identify and develop relational leaders prepared to act with others for the common good

· Identify and discern actual and potential leaders with the passion and ability to drive change

· Proactively create opportunities for leaders to develop, especially tertiary or new leaders; nominate for training on the core taster curriculum · Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level

Strengthen institutions and develop Broad Based Organisations (networks of community organisations)

· Ensure good understanding of the basic interests and traditions of typical member institutions

· Organise several Be Well Organisations to participate more fully in the alliance

· Support pre-existing core teams and create/develop new core teams to provide leadership

Support leaders through the Cycle of Action in order to create change

· Support leaders in running listening campaigns

· Organise actions; demonstrating increasing independence in working without the need for close supervision

· Take the lead in supporting Be Well Organisations through the cycle of action

· Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions

Contribute to CUK’s financial viability through effective fundraising & financial management

· Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding

· Contribute substantively to fundraising to ensure the sustainability of the work

· Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection

Contribute to effective teamwork

· Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses

· Demonstrate ability to work effectively with colleagues and participate in a team

· Produce all required reports and follow CUK’s procedures on time and to the required standards

Participate in the development of the craft of Community Organising and play a role in the Guild of COs

· Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice

· Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings

· Participate in fortnightly learning sessions with the wider SLC team

Personal Specification

(D) Desirable, (E) Essential

Experience

· Previous campaign experience (D)

· Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising a club or project, playing a role in a faith institution) (E)

· Experience of project management; evidence of having delivered work on time and to standard (D)

· Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)

Key skills and knowledge

· Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)

· Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)

· Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)

Personal qualities & values

· A self-starter with ability to take initiative and work independently (E)

· A belief in the capacity of ordinary people to make change, and the ability to build relationships with people across divides (e.g. religious, racial, language, class, etc) (E)

· An anger at justice (E)

· A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)

· An interest in and experience of politics and public life (E)

· Able to work in a team (E)

· Willingness to work within accountable relationships (E)

· Self-motivated and adaptable (E)

Our Organisers work closely with member institutions and will be expected to attend and lead events that take place in the evenings and weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would particularly love to see applications from people of faith, people from racialised communities, people living with disabilities, and LGBTQIA+ people, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interview date: 16th July 2026

Hybrid or home working with an expectation to be in the London office occasionally

Temporary – 6 months FTC

Full time but open to conversations around flexible working or part time

Context and Background

The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training.  Since 2006, we have run Childline, the telephone helpline and counselling service.

Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research.  With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.

The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.

The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.

The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.

Job purpose 

· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.

· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.

· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.

Key relationships - Internal

· Reporting to the Head of Fundraising Operations

· Line manages Managers within Supporter Data Operations

· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems

· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering

· Senior Business Stakeholders across the Income Generation Directorate and more widely.

Key relationships - External

• Technology and infrastructure vendors and partners 

Main duties and responsibilities

· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.

· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.

· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.

· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.

· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.

Responsibilities for all Staff within the Engagement and Fundraising Directorate

· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities. 

· To behave at all times in a manner consistent with the NSPCC’s Values. 

· To ensure data used in relevant systems is current, accurate and reliable. 

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures. 

•A commitment to safeguard and promote the welfare of children and young people

Person specification

· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.

· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.

· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).

· Excellent understanding of data management principles, including data governance, quality and security.

· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.  

· Excellent communication and stakeholder management skills.

· An outcome-oriented individual who is focussed on solving problems and driving the team forward.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Purpose of the role

Due to the rapid expansion of Day One Trauma Support and the launch of our three-year strategy, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the HR Department has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way. 

The HR Administrator role is a newly created position to reflect the growing HR needs of the charity as the workforce expands. This is a key role which is instrumental in supporting the HR administration function at an operational level, along with providing general administrative support to the HR Manager and wider team as required to help ensure the smooth day-to-day running of the charity. 

Reporting to the HR Manager and assisted by an external HR and Employment Law support service (WorkNest), this role will provide efficient and confidential administrative support across all areas of human resources. This includes recruitment, onboarding, record management, payroll support, and ensuring HR processes are compliant with employment legislation and charity policies. 

This role is ideal for someone with strong administrative skills who enjoys working in a collaborative, values-driven environment. 

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity. 

Key responsibilites

HR Administration  

• Take ownership of the HR software to ensure all HR documentation and records are accurate, up to date at all times and in line with Day One policies, procedures and GDPR, including retention periods for ex-employees. 

• Oversee the recruitment, selection and induction process for all new appointments. Including posting vacancies, scheduling virtual and in-person interviews, and communicating with candidates. 

• Process and coordinate all pre-employment checks for new hires, including DBS checks, right to work verification, reference checks, and any other safeguarding or compliance requirements, ensuring all documentation is completed accurately, securely stored, and compliant with employment legislation and organisational policies. 

• Administer honorary contracts and associated documentation with NHS Trusts where required, liaising with relevant departments to ensure agreements, compliance checks, and onboarding requirements are completed accurately and in a timely manner, in line with NHS and organisational policies and procedures. 

• Manage and maintain HR SharePoint folders and electronic HR records, ensuring documentation is accurately uploaded, securely stored, regularly updated, and easily accessible in line with GDPR, data protection requirements, and organisational record management procedures. 

• Maintain accurate and up-to-date employee records, ensuring all changes relating to contracts, job titles, salaries, working hours, absence, and personal details are promptly recorded within the HR system in line with organisational procedures and data protection requirements. 

• Prepare and issue employment contracts, offer letters, and onboarding documentation, ensuring all paperwork is accurate, compliant with organisational policies and employment legislation, and completed in a timely manner to support a smooth onboarding experience for new starters. 

• Handle employment and character reference requests in a timely, professional, and confidential manner, ensuring all information provided is accurate, compliant with data protection requirements, and in line with organisational policy and safer recruitment practices. 

• Prepare and issue contractual amendment letters, ensuring all changes to terms and conditions of employment are accurately documented, clearly communicated, and processed in line with organisational policies and employment legislation, and that employee records are updated accordingly. 

• Oversee the employee offboarding process, ensuring all leaving procedures are completed efficiently and professionally, coordinating final documentation, recovering organisational property and system access, and maintaining accurate records to support organisational learning and continuous improvement. 

• Process a range of HR documentation relating to employee absence, annual leave, performance reviews, and changes to employment status, ensuring all records are accurately maintained, promptly updated on the HR system.

• Support monthly payroll administration by ensuring accurate and timely provision of employee data to the Finance department, including updates on new starters, leavers, contractual changes, absences, and other relevant payroll information, in line with agreed deadlines. 

• Monitor the HR inbox on a daily basis, responding promptly and professionally to queries relating to HR administration, and escalating more complex or sensitive matters to the HR Manager or appropriate lead as necessary, ensuring all communications are handled in line with confidentiality. 

• Coordinate the scheduling and delivery of training sessions, including liaising with external trainers, booking venues or virtual platforms, and communicating with attendees. Maintain accurate training records and track employee certifications, ensuring compliance requirements are met and records are kept up to date in line with organisational policies. 

• Provide administrative support for disciplinary, grievance, and performance management processes, including arranging meetings, preparing documentation, and accurately taking and distributing meeting minutes where required, ensuring all records are handled confidentially. 

• Support the HR Manager prepare HR reports, metrics, and correspondence as requested in a clear and accurate format. 

• Assist in the organisation and coordination of whole-organisation in-person team days, including booking suitable venues, arranging catering and refreshments, coordinating activities, and supporting logistics to ensure smooth delivery and a positive staff experience. 

• Support the HR Manager with the planning and delivery of employee engagement initiatives and wellbeing activities, helping to foster a positive organisational culture by assisting with events, communications, and activities that promote staff wellbeing, inclusion, and morale. 

• Prepare and send a monthly staff newsletter, working closely with colleagues across departments to gather content, ensuring information is accurate, engaging, and timely, and supporting effective internal communication across the organisation. 

• Responsible for supporting the data input into the HRIS and any further developments of the system. 

General Office Administration and Operational Support

• Provide general administrative support to the HR Manager and wider team as required. 

• Help coordinate office supplies, equipment, and routine operational requirements. 

• Assist with arranging meetings, preparing documentation, and taking notes where required. 

• Respond to telephone, email, and visitor enquiries, directing queries appropriately when required. 

• Assist with practical operational matters to help ensure the smooth day-to-day running of the charity. 

• Undertake other reasonable administrative and operational duties commensurate with the role. 

General

• Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training. 

• Additional ad hoc duties as and when required.

For the full details, please see the attached recruitment pack.

How to apply

Please send your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: Sunday 28th June 2026 

Interviews:  

First stage virtual: w/c 6th July 2026 

Second stage in-person, Leeds: w/c 13th July 2026 

About NEON 

NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change. 

Context

NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.

As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas, and support us with discrete ops tasks as they arise. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team. 

Who we’re looking for

We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish

We’d love someone who has experience working closely in or within people and operations teams in small- medium sized not-for profits or charities, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.

This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.

They’ll need to be able to hit the ground running and pick up discrete pieces of work, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.

Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.

Key deliverables

By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:

IT and systems

The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations. 

Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.

Data protection

The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.

Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.

Event processes

The freelancer will assess our current event-related practices (online and in-person).

Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.

Health and safety

A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.

Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.

AI policy and guidance

The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.

Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.

NEON Handbook

A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.

The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.

Day-to-day operations support

The freelancer will provide additional operational capacity to support the Hub with emerging priorities, and time-sensitive pieces of work that arise during the contract period.

Outputs may include support with operational problem-solving and decision making, maintaining processes and procedures, providing subject knowledge expertise, maintaining documentation and other discrete operational tasks agreed with the Director of People and Operations.

A key part of this work will be ensuring that all outputs and improvements are properly embedded within the People & Ops Hub and the wider organisation. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.

Timescales and fee schedule

The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two-three days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.

Call out information required

Interested freelancers are asked to provide the following information in response to this call out:

1. Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)

2. A statement not exceeding 800 words on your proposed approach to the deliverables, including:

   1. Your technical and subject matter expertise

   2. Your personal style and approach to working with others

   3. How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables

3. Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)

4. A clear commitment to undertake the work within the timeframe set out above

5. Two testimonials from suitable clients or professional partners

The deadline for submissions is Sunday 28th June 11.59pm

Please find email address for submission of applications on our website.

We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.

For any further information or clarification prior to submission, contact us at our website.

Head of Development Events

Royal Academy of Dramatic Art

Salary in the region of £42,000 - £45,000

38 days’ holiday | Defined contribution pension scheme | Hybrid working

For over 120 years, RADA has stood at the forefront of dramatic arts training, nurturing generations of actors, directors, writers, producers and technical artists who have gone on to shape the worlds of theatre, film and television. Access and diversity are at the heart of who we are, and we are deeply committed to ensuring talented students from all backgrounds can experience our training, uplifting the greatest range of voices and perspectives.

This is an exciting time to join us. We are developing a new vision and strategy for RADA, building on its existing successes to redefine training in the dramatic arts for the 21st century, with a focus on key themes: training and student experience, growth, industry, and international dialogue and engagement. In addition to our vocational training aims, we are building on our foundational strengths to expand our income streams through life changing work aligned with our core pedagogy, and ethos. We aim to co-create with industry and other stakeholders to build on our reputation as a centre of excellence and innovation in our field.

We are seeking an experienced fundraising events professional to join our Development team at a pivotal point in our journey. As Head of Development Events, you will play a key role in driving RADA’s future fundraising growth by developing special events to cultivate and steward individual supporters, corporate partners, trusts, and graduates. The role will lead the programming and operational delivery of an annual programme of events to support strategic priorities, including income generation, public programmes, industry connections, graduates and student engagement, and royal patronage events.

The ideal candidate will be able to deal confidently and professionally with some of the most senior and successful creative people internally and externally. You will take a collaborative approach to event planning and work with Development colleagues to help them successfully deliver the new multi-year fundraising campaign strategy. Your ability to work at both strategic and operational levels will be key to your success.

If you are excited by the opportunity to shape the future of dramatic arts training, and to make a lasting difference through life-changing work, we would be delighted to hear from you.

For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. For further information, key dates, and how to apply, please visit the Richmond Assocaites website for more information.

Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.

We are taking positive action by guaranteeing an interview to any applicant who self-identifies as being from a Black, Asian or Global Majority background, and/or who self-identifies as D/deaf or disabled, and has experience as a development department lead or deputy lead in the cultural and Higher Education sectors. If you regard yourself as having these characteristics, please state so clearly on your supporting statement.

 CLOSING DATE FOR APPLICATIONS IS 09:00 ON FRIDAY 19th JUNE 2026.

Are you passionate about ensuring people with lived experience are at the heart of creating change? Join Shelter as a Senior Lived Experience Coordinator and help shape and influence our campaigns, policy and communications work through meaningful involvement and co-production.

About the role

This is an exciting role within the Lived Experience Insight team, focusing on development and co-ordination of an engaging and impactful involvement and coproduction programme that delivers meaningful opportunities for people with lived experience of the housing emergency to shape and influence Shelter’s work. You will lead on planning and delivery of Lived Experience Insight across your directorate through front line delivery in the CPC Directorate and supportive line management.

Role specifics

We’re looking for someone who can lead and develop meaningful lived experience insight work that helps shape services, influence change and strengthen co-production across Shelter. You’ll work closely with teams across your directorate and nationally to coordinate insight projects, share learning and embed lived experience into decision-making and ways of working. The role requires you to support wellbeing, safeguarding and personal development for people involved in our work and helping create pathways into volunteering and employment. You’ll also design and deliver training and resources for colleagues, while ensuring activity is well monitored, evaluated and continuously improved.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Lived Experience Insight team deliver involvement and co-production activities across the organisation, which shape the ongoing design, delivery and governance of Shelter’s work. People with lived experience are involved in a range of ways, including lived experience groups, codesigning Shelter's services and campaigns, sharing decision making on staff recruitment and supporting external influencing and systemic change via consultation and coproduction with key stakeholders.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Berkshire and Hampshire Borders (BHB) Methodist Circuit is a network of twenty-five churches across western Berkshire and northern Hampshire, united by a vision to proclaim God's love as a justice-seeking community. Our mission is to be a growing, inclusive, and evangelistic church where faith deepens and communities are transformed. 

As Operations Manager, you'll be the backbone supporting our work. Working with the Leadership Team, you'll coordinate the operational infrastructure that keeps twenty-five autonomous churches running — from property and finance to safeguarding and compliance — empowering churches and outreach staff to deliver high-quality support to church members and vulnerable people.

The Role
You'll provide operational guidance and support to the Circuit Leadership Team and Circuit Meeting (Trustees), attending meetings and preparing reports on governance matters. You'll manage the Circuit Finance Officer, ensuring sound accounting practices, financial controls, and reporting. Across property, you'll oversee 19 houses — coordinating quinquennial inspections, maintenance plans, manse preparation for incoming ministers, externally managed letting of surplus properties, and professional appointments for sales and purchases. You'll also support energy and telecoms contract negotiations.

In safeguarding, you'll co-lead the Circuit Safeguarding Team, coordinate training, and maintain records of DBS checks. For health and safety, you'll guide churches on policies, risk assessments, and fire safety, with professional support as needed. On EDI, you'll maintain awareness of Methodist policy, coordinate training, and promote inclusive practice. You'll line manage the Administration Finance Officer and Administration Officer.

Key Details
Permanent role, £45,000–£55,000, 37.5 hours per week based in Reading, Berkshire with occasional evening or weekend working and travel across the area. 33 days annual leave including public holidays, contributory pension, reasonable expenses reimbursed plus a training funded. Closing date: Friday 17 June. Interviews: early July.

This Job Is For You If…
You have experience in an operational, administrative, or management role coordinating processes, policies, and systems. You've supported multiple stakeholders — staff, volunteers, or committees and have familiarity with safeguarding, health and safety, or compliance. You're organised, an excellent communicator, and can work with sensitivity within a faith-based organisation. You hold a full driving licence with access to a reliable vehicle and are willing to travel. Desirably, you have a relevant qualification, experience with financial administration or property management, and understanding of Methodist Church structures.

Development
You'll have significant training opportunities, including a substantial overlap with the outgoing postholder for thorough knowledge transfer.

Appointment is subject to Enhanced DBS disclosure, satisfactory references, right to work in the UK, and a three-month probationary period. We encourage applications from all sections of the community — you don't need to meet every criterion to apply.

Opportunity to contribute to a specialist think tank's leading-edge approach to integrating lived experience into reseach and policy influencing and support a growing migrant community of practice in Scotland.Migration Policy Scotland (MPS) is an independent charity. Our mission is to build a better migration future for everyone. We offer principled, effective solutions to confront the challenges and harness the benefits and opportunities migration brings. Our work combines learned and lived experience grounded in the realities of migration in Scotland.

MPS pioneers an approach that integrates migrant lived experience into research-driven policy influencing. With funding from The National Lottery Community Action Fund we are working to further develop and embed this area of activity and to grow our migrant community of practice. We are committed to support the work of our Migrant Lived Experience Panel. We will shortly be launching the first year of our new Capacity Building and Leadership Development Programme for migrants and migrant community organisations, alongside continuing to develop of our migrant community of practice.

We are seeking a part-time participation officer (0.3 FTE) to support our senior staff in the delivery of this important and ambitious work.

Potential candidates for this role are likely to have a background in community engagement and/or volunteer support and familiarity with social research methods. Preferably some of this experience will be in the migration sector. You may be seeking to combine this role with other third sector activities or be enrolled on an ongoing postgraduate degree programme. We are open to considering all applications that meet the ‘Essential criteria’ listed below. We welcome applications from people with lived experience of migration.

Job Description:

The participation officer will:

• · Support the development of a training offer to build capacity and leadership among migrants and migrant community organisations in Scotland.
• · Assist in the development and delivery of a bespoke curriculum and the organisation and running of training sessions.
• · Take a leading role in ensuring that the training offer is widely advertised to an appropriate audience and in the recruitment and selection of participants.
• · Design and assist in recording and analysing feedback and evaluation from training programme participants.
• · Provide ongoing engagement with and support to our Migrant Lived Experience Panel members.
• · Support a recruitment, application and selection process for a new group of Migrant Lived Experience Panel members.
• · Facilitate the co-development of projects through supporting inclusive communication and proactive engagement with prospective partners and participants, including through co-development workshops.
• · Contribute to the drafting of project proposals and funding applications.
• · Support the work of the Director and Associate Director in all aspects of the project, working as part of a small, busy team.

Further details are in the downloadable application pack.

Please submit your application via the CharityJob website.