Training jobs in brentwood, essex
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The Project Manager/Business Analyst role forms part of the PMO Team. The role will include management of priority projects across the Stewardship agile change portfolio, as well as the analysis and improvement of business processes across Stewardship. The role will also work with our Technology team members to improve workflow, through identifying and resolving challenges and dependencies, enabling teams to more effectively deliver organisational priority projects and BAU activities. The successful delivery of projects and improving our business processes, is an essential part of enabling us to achieve our strategic objectives.
The role holder will work cross-functionally across the organisation to ensure we achieve our change targets, through delivering projects on time, to budget and required level of quality, as well as improving business processes across Stewardship Teams. You will be supporting the organisation to develop new agile, collaborative ways of working, and the role holder will need to help others understand the benefits of working within the Agile framework.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
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Active membership of local church congregation.
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An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Reports to: Senior Communications Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.
Status, hours: Permanent, full-time
Salary: £32,254 to £35,560 (includes 11% London Weighting, with the potential for more for an exceptional candidate, plus benefits). London Weighting is based on one day a week in the office.
Role Summary
The Graphic Designer plays a key role in shaping and maintaining Alcohol Change UK’s visual identity. This role is responsible for producing engaging visual content across multiple digital and print channels to inform, engage, and inspire our audiences, and across our flagship campaigns including the Dry January® challenge. Sitting within our Marketing and Communications department, the postholder will work closely with internal teams and external partners to ensure that all creative outputs align with our brand identity and communication goals. As we continue on our ambitious five year strategy, growing our ambition across campaigns and fundraising activities, the Graphic Designer will play a key role in strengthening the visual presence of Alcohol Change UK and driving greater brand awareness.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Please note: if this position attracts a high level of applications, we may close the recruitment process early and before the application deadline.
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.




The client requests no contact from agencies or media sales.
Head of Finance
Permanent role offering a salary of up to £71,000 pa, depending on experience
Location: Hybrid working with minimum 2 days per week in the London office (near Moorgate)
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause.
We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry as well as independent research, consumer insight and evaluation.
What are we looking for?
We are seeking a dynamic and experienced Head of Finance to join our team. The role will sit within our Central Services Team and will report to the Director of Resources and Business Systems.
In this role, you'll be responsible for producing and delivering monthly management accounts, overseeing financial operations, and ensuring robust internal controls are in place. You'll also manage the year end audit, budgeting and forecasting and support procurement processes, while leading a dedicated finance team.
If you have a strong background in financial management and a passion for driving organisational success, we'd love to hear from you!
How to apply?
For further information on the role, please refer to the attached job description and read about Drinkaware on our website.
Please submit an up-to-date CV and a covering letter (maximum two pages) outlining how you meet the role’s requirements and what you can bring to Drinkaware.
Closing date: Saturday 31 May at 5pm
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
Please note that if you have not received a response to your application within two weeks after the closing date, this means you have been unsuccessful on this occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Hiring! — Office Manager and Volunteer Coordinator (Part-Time, Permanent)
�� Location: London-based office with hybrid/remote options
�� 21hours/week | £31,200 FTE
�� Start Date: ASAP
�� Application Deadline: 30/05/25
Looking for your next purposeful challenge?
This is an exciting opportunity to work for Real - an organisation led by and for Disabled people, rooted in the social model of disability. We challenge barriers and champion equity and inclusion.
Joining Real means being part of a passionate, values-driven team that’s committed to equality, accessibility, and real change.
We’re a small but mighty team, and right now we're looking for an organised, proactive Office Manager and Volunteer Coordinator to help keep Real running smoothly and support our brilliant volunteers!
What We’re Looking For:
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Solid experience managing office environments and volunteers
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Track record of providing practical administrative support to a charity (or similar)
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Skilled communicator who can collaborate effectively with multiple teams
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Excellent IT skills, familiar with Microsoft applications such as Outlook, Teams and Sharepoint
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Organised and proactive — able to juggle timelines, details, and people
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Deep commitment to accessibility, inclusion, and equity
�� Why Join Real?
We don’t just talk about values - we live them. As a user-led charity, the lived experience of Disabled people drives everything we do. You’ll be part of a supportive, values-driven culture where your voice matters and your work creates real impact.
Ready to apply?
We’d love to hear from you.
We are not able to accept CVs and cover letters. To apply, please complete and submit the attached application form by 30th May 2025.
Need the form in a different format or require reasonable adjustments? Just ask - we are here to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Payroll & HR Assistant
Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?
We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.
We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.
As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.
If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.
For more information, please read the job description.
Responsibilities:
- Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
- Ensure all statutory and voluntary deductions are correctly applied.
- Handle queries from staff and managers regarding pay and benefits.
- Support recruitment processes and general HR administration.
- Ensure compliance with HMRC, pension providers, and payroll-related legislation.
- Assist in annual payroll processes, including year-end and P11D submissions.
- Play a key role in keeping internal systems up to date and in line with best practice.
- Regularly attend Head Office prayer times.
- Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.
Skills/Experience:
- At least 1 year of payroll experience, including PAYE knowledge.
- Familiarity with Sage Payroll (or similar system).
- Strong organisational and time management skills.
- High attention to detail and data accuracy.
- Strong communication and interpersonal skills.
- Comfortable using Microsoft Word, Excel, and Outlook.
- Able to work independently and as part of a team.
- Creative thinker and problem-solver.
This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Hours:
Full-time, 35 hours per week
Benefits:
- Remote/hybrid working (Head Office: Tower Bridge, London)
- 5 weeks’ paid holiday per year, plus bank and public holidays
- Pension scheme
- Ongoing training and support
- Team events
- Medicash
- Perkbox – including an Employee Assistance Programme
- Care Friends referral scheme
- Long-service and birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Sunday 1st June
Interview dates: First-round interviews will be virtual and take place in early June
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
About the role
We are excited to recruit a Community Organiser for our East Oxford Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club work in partnership with Oxford Brookes University to engage with parents in East Oxford.
Parent Power supports parents/carers to develop skills in community organising and expertise in supporting their child to access higher education. The project empowers parents/carers to make change in their children’s future and ensure that they have a fair chance in education and their future careers.
The Community Organiser will:
- Support local pupils from underrepresented backgrounds by empowering their parent/carers to become higher education experts.
- Receive community organising training from Citizens UK and develop transferable skills.
- Join a nationwide community of community organisers making a significant impact on university access.
The client requests no contact from agencies or media sales.
Job Title: People & Recruitment Officer
Contract: Fixed Term 12 months
Salary: £28,100 Per Annum
Hours: Full time (36 hours per week)
Reporting To: Senior People Officer
Manages: N/a
Location: Remote (Occasional travel to the Leicester Head Office and other UK locations as necessary)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
The People & Recruitment Officer will be responsible for overseeing the day-to-day People activities, including being the first point of contact for queries and advice. You will also lead on recruitment throughout the organisation, ensuring that the organisation has the right people in the right roles to drive its success and growth. The officer will collaborate closely with hiring managers and other members of the People team to develop effective recruitment strategies, foster a positive candidate experience, and contribute to the overall employee lifecycle management.
We are a flexible and family-friendly employer with genuine commitment to building equity, diversity and inclusion. If there are any ways we can make this opportunity more accessible for you to apply or to be successful, please do reach out for a conversation.
If this sounds like your type of challenge we’d love to receive your application.
Closing date for applications is Thursday 15th May, 4pm.
Interviews will take place virtually on the 29th and 30th May 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.
Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.
No agencies please.
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
As a Community Fundraiser, you'll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you'll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact.
Key Responsibilities
- Build and nurture a network of fundraising groups and volunteers
- Deliver local elements of national campaigns, including The Great Daffodil Appeal
- Grow community involvement and financial support through outreach
- Collaborate with internal teams and external stakeholders
- Ensure compliance with fundraising policies and maintain accurate records
- Ese of social media to promote local work
What You'll Need
- Proven experience in volunteer or community engagement
- Excellent interpersonal and networking skills
- Strong organisational and budget management abilities
- Proficiency in Microsoft Office and database management
- A valid UK driving licence and willingness to travel, including evenings and weekends
Please see the full job description here.
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 18th April 2025
Salary: £26,370.00 - £29,297.00
Contract: Full time, Permanent role
Based: Homebased Role
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you help deliver iconic events and make a significant impact with the British Heart Foundation (BHF)? Are you able to bring events to life with creative stewardship and guarantee an unforgettable experience for our supporters?
About the role
We are seeking a passionate Senior Event Executive to drive the ongoing development of our event products. Your focus will be on continuous improvement, bringing compelling, supporter-focused products and propositions to life.
You will play a crucial role in managing major fundraising events with high participant volumes across our event portfolio. These roles offer the chance to support the development and delivery of some of the largest and most enduring fundraising products in the charity sector. The role will concentrate on our flagship events, including the iconic London Marathon.
Key Responsibilities:
- Assist managing the end-to-end delivery of iconic events and exceptional supporter experiences, meeting financial and non-financial targets.
- Lead continuous improvement, ensuring products and propositions are compelling, and supporter focused.
- Work with the Product Delivery team and other experts to ensure all activities are successfully planned, delivered, and managed.
- Create and implement innovative stewardship plans to provide supporters with a sector-leading journey from start to finish, while optimising ROI.
- Monitor financial performance and KPI trends, managing supporter data integration into the CRM database.
- Collaborate with marketing and digital teams to craft unforgettable marketing and informational materials as well working with the customer service team to engage supporters and drive event growth.
- Provide effective line management to a Product Executive, fostering a supportive and productive work environment, ensuring team goals are met and professional development is encouraged.
About you
As our ideal candidate, you bring relevant experience managing income generation products from start to finish, specifically within the context of product marketing, fundraising campaigns and/or fundraising events.
You are enthusiastic, proactive, and commercially aware, with a proven track record in delivering multi-channel customer journeys, managing, and executing projects, and presenting to both internal and external stakeholders.
With a solid understanding of marketing and/or fundraising (including insight, customer journeys and marketing communications), you are knowledgeable about content management systems and customer databases, as well as new and emerging technologies and trends in the marketing and fundraising space.
Your excellent communication, organisational, and analytical skills are complemented by your experience in budget management and your understanding of line management principles and practices.
Working arrangements
This is a 12 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
When people affected by heart and circulatory diseases are in need, they turn to us. With our research we give people hope. With our expert advice and training, we give people knowledge and support. And with our campaigning we help build a healthier world for everyone.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
We are planning to conduct a single stage of interviews during the week commencing 2nd June, which will be held via Microsoft Teams.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Additionally please note Internally this role is known as "Senior Product Executive"
Our vision is a world free from the fear of heart and circulatory diseases.

Location: Bexley
Salary: £28,255 - £29,913 per annum
Hours: 37.5 hours per week
Contract: Fixed Term Contract/Full Time
Closing Date: 2nd June 2025
Interview Date: 13th June 2025
This job description may change to reflect changing requirements of the role.
About Us
Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in. We are looking for friendly and diligent individuals to join our services and help us make a difference.
About the Service
Solace Women’s Aid provides a wide range of services to victim/survivors of domestic and sexual abuse in Islington including a large advocacy and support service and specialist projects co-located in a number of services.
About the Role
We are seeking Global Majority Worker to provide support and advocacy to women aged 16 years and over from the global majority and have suffered domestic and/or sexual violence, racial inequality or oppression.
You will be working as part of a multidisciplinary team and collaborating with external agencies in your work and completing outreach with faith based groups and churches to ensure our service is accessible for this marginalised group of women. In this role you will work as part of the Bexley Solace Advocacy and Support Service (SASS), providing support to high-risk survivors of domestic abuse in the borough. In addition to this, you will work in partnership with local agencies in order to provide the best support for our service users.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG and safeguarding. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary. Ideal candidates will have demonstrable experience of working with victims of domestic and/or sexual violence in a multi-agency setting and a working knowledge of the criminal and civil justice systems.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, demonstrable substantial experience in providing emotional and practical support to victims of VAWG. A relevant qualification in VAWG or significant experience is desirable but not essential.
In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Solace is a Disability Confident employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.
We request no contact from recruitment agencies.
Closing Date: 2nd June 2025.
The client requests no contact from agencies or media sales.
Job Title: CEO
Reporting To: Chair of Trustees
Salary: £50,000 Pro Rata
Working Hours: 28 hours per week (4 days). Job share applications will be considered.
Location: Hybrid/ Prepare to travel to London several times a year for industry events. Prepared to travel to other destinations in the UK on occasion.
Contract Type: Permanent
About Us
Safer Waves was set up in 2019 to provide support to merchant seafarers who have experienced sexual assault, sexual harassment or gender discrimination on board.
Safer Waves provides an anonymous email support service, run by volunteers who are trained in responding to disclosures of sexual violence, and who understand the specific challenges experienced when these events happen onboard a vessel.
We work with shipping companies, industry leaders, law enforcement and maritime training providers to raise awareness of sexual violence within the maritime industry, and to improve the support that is available to seafarers who experience it.
Job Purpose
For the first 5 years, Safer Waves has been a volunteer-led organisation. We are now in the exciting position of being able to recruit a CEO, and we are looking for an individual who has the passion to see this new organisation thrive in the maritime welfare sector.
As the head of a small and rapidly developing organisation, the CEO role will be extremely varied, with the opportunity to shape the organisational structure as needed. The CEO will work closely with the trustee board and Operations Manager to deliver the strategy, improve sustainability and financial resilience, manage risk and deliver high-quality services to our beneficiaries.
We are a growing organisation, and this is a unique opportunity to grow and innovate with the organisation and to contribute to our future success. Applicants will need to be prepared to take on a wide range of tasks at the outset including compliance, accounting, training, public speaking, banking, leading volunteers, engaging with external partners and funders, overseeing the website and email service and many other tasks.
Responsibilities & Accountabilities
The CEO reports directly to the Trustee Board and is responsible for the following:
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Strategy: Shape and deliver the charity's strategy over the next five years, whilst also ensuring the day-to-day running of the charity remains effective.
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Finance: Maintain and develop relationships with funders, and find new funding streams for the charity. Prepare budgets and control spending accordingly.
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Risk management and compliance: Work with the trustees to ensure strong governance, including effective management of risks and compliance with current legislation.
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Relationships: Build and maintain relationships with international organisations including charities, shipping companies, law enforcement and government agencies among others.
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Line management: Manage staff and volunteers
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Communications and Outreach: Work with the Operations Manager, Trustees and volunteers to raise the profile of the charity and increase the number of seafarers reached
Person Specification
Essential
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Experience in being self-sufficient and driving progress, ideally in a business or charity setting.
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Senior Management Experience
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Able to demonstrate alignment with the core values of Safer Waves.
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Knowledge and understanding of supporting survivors of sexual violence
Desirable
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Experience working in the charity sector.
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An understanding of the maritime sector
Your cover letter should address and provide evidence to support each of the essential criteria and the desirable criteria if applicable.
Supporting Seafarers Facing Sexual Violence at Sea
The client requests no contact from agencies or media sales.
TreeHouse School is an Ofsted “Outstanding” SEN School for children and young adults aged 3-19 with a primary diagnosis of autism (most of whom have additional learning, social, emotional, communication, health and care needs).
Our Ambitious approach ensures that, through our curriculum and delivery, we focus on delivering quality of life outcomes for our children and young people.
We are proud to announce that we have retained Ofsted "Outstanding" (June 2024) in all areas. Please do read our Ofsted reports on our website.
We have an exciting opportunity for a passionate, qualified SEND Teacher to join us on our ambitious journey. Your day to day role will include delivering creative and person-centred lessons to up to 8 learners in a pre-formal class.
We will consider ECT's for this role and welcome both Primary and Secondary teachers to apply.
Why join us?
- Term time only role
- Free healthy breakfast available every day
- Working with Autism/learning disability industry experts across our school and our charity
- Autonomy in your role – You have the freedom to be creativity and get to see first hand our learners progress and achieve their goals and aspirations (as well as your ideas coming to life in the classroom).
- Mental health and wellbeing are at the core of everything we do; The SLT practise “compassionate leadership”.
- Continued professional development and training including a wide range of in house and external training courses.
- Annual staff recognition awards.
- Eye test vouchers, season ticket loans and a cycle to work scheme (plus a bike shed outside the school).
- Employee Assistance Programme: to help you balance your work, family, and personal life.
- Access to physiotherapy.
- On-site parking is available
Your role:
- Provide excellent delivery, teaching and course leadership to learners across TreeHouse School.
- Safeguard and promote the welfare of the children and young people we support.
- Work with pupils to ensure they receive a service that delivers the outcomes specified in their individualised learning, person-centred plans.
- Prepare and deliver schemes of work, lesson plans, assignments and assessments in line with departmental and awarding body requirements.
- Work collaboratively with allied health professionals as part of a trans-disciplinary team.
Our learners are mostly pre-verbal or use assistive communication systems to make their needs understood and follow different pathways depending on their needs and strengths, these are pre, semi and formal and you can read more on our website.
(Please refer to our JD and FAQ document attached to our website for more details).
Closing date: Friday 16th of May
Shortlisting date: Monday 19th of May
Interviews date: W/C 19th of May
Start date: September 2025
Assessment: You will be asked to attend a formal interview (45 minutes - 1 hour) and you will conduct a Micro Teach (20-30 minutes) with a group of pupils.
Ambitious about Autism is fully committed to equality of opportunity and diversity andwe warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion
or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Partnership Experience Manager (Maternity Cover)
Salary: £38,814 - £44,581 pro-rata (depending on experience and FTE)
Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)
Start Date: Date to be agreed (potentially August)
Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
We will consider reduced office days for a successful candidate based in one of our target regions across the North and Midlands. If this might be relevant for you we are happy to explore in a conversation with you before or during the recruitment process.
We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE minimum) and we are open to flexible working requests.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
About the role
You will play a key role in driving the continuous improvement and growth of our national partnership through deepening the quality and impact of our local collaboration hubs. You will also oversee the day-to-day running of hubs of our schools and trusts, which includes holding responsibility for the operations of the Partnerships Team and working closely with the Partnership Lead to ensure that all hubs, schools and trusts have an excellent experience with Challenge Partners.
You will also oversee the implementation of the organisation’s Account Management strategy, working closely with members of the Leadership Team to implement our strategy for effective partnership experience (our term for account management and customer service) for our partner schools and trusts. This includes holding some key strategic relationships, representing the organisation at external meetings and overseeing partner experience operations.
Key Responsibilities
The Partnership Experience Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
Strategic Leadership and Management - Hub Quality and Impact
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Develop and lead our strategy to improve the quality and impact of Challenge Partners’ Hubs, continuing to develop high performing hubs and supporting rapid improvement in new and emerging hubs
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Deliver, grow and evaluate the impact of our hub-led programmes: Middle Leaders’ Quality Assurance Review and Leadership Residency Programme
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Oversee the continuous improvement of national Knowledge Exchange and Areas of Excellence
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Lead a Hub Quality and Impact team, including all central team hub owners and executive hub links, through providing clarity on the Hub Quality and Impact strategy and operations.
Strategic Leadership and Management - Partnership Experience and Communications
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Develop and lead the implementation of our Account Management strategy ensuring that accounts are given the attention needed to ensure a smooth experience and high satisfaction rates
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Oversee Customer Care processes across the organisation, guaranteeing that any issues are resolved in a professional and timely manner
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Oversee whole partnership communications, including half termly partnership newsletters
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Develop and maintain effective stakeholder relationships (Senior Partners, Hub Managers, trust CEOs) with your allocated key accounts to ensure that regular dialogue with them informs the strategy and continuous improvement in our support of hub quality and partner experience
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Act as an ambassador for Challenge Partners, representing the organisation externally where required
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Lead an Account Management approach through providing clarity on the account management strategy and operations.
Oversight of partner experience and hub management operations
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Line management of the Partnership Lead and one or two Partnership Co-ordinators
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Team leadership of the Hub Quality and Impact and Account Management teams, delegating tasks appropriately
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Work closely with the Partnership Lead to ensure the smooth day-to-day running of all hubs
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Act as a point of escalation for any issues across hubs
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Identify hubs at risk, and lead on creating sustainable solutions with team members
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Work closely with the Finance Team to facilitate our invoicing processes for each academic year
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Oversee hub funding processes across all hubs, proactively considering any changes needed in line with Hub Quality work
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Oversee Pricing Governance processes
Leadership Responsibilities for all Managers
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Foster a collaborative, high-performance team culture.
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Provide coaching and mentorship to develop team members’ potential.
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Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.
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Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.
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Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.
General Responsibilities
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Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.
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Take ownership of personal development and actively contribute to team learning.
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Work flexibly, undertaking additional duties as required.
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Maintain high standards of health, safety, and welfare for yourself and others.
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Attend events and external meetings, which may require travel and occasional overnight stays.
Person Specification
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Strong commitment to Challenge Partners vision and mission.
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Proven track record in strategic leadership and managing key external relationships.
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Knowledge and experience of the education sector.
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Excellent interpersonal skills used to build positive relationships with diverse stakeholders.
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Strong written and verbal communication skills.
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Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated).
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Proactive in improving processes, identifying risks and solving problems.
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Exceptional organisational skills, with the ability to prioritise and adapt to changing needs
How to apply
Please submit your application on Applied by 10am on Monday 19th May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.
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First round of interviews (remote)- wlc 26th May 2025 (Specific dates TBC)
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Second round of interviews (face-to-face)- wlc 2nd June 2025 (Specific dates TBC)
A note on AI
At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.
Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.
DEI Statement
Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age.
Safeguarding Statement
Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references.
No agencies please.
The client requests no contact from agencies or media sales.