Training jobs in tooting, greater london

About the role: You will hold a caseload of clients, providing advice to migrant survivors of domestic abuse and to EEA nationals in the community.  You will carry out risk assessments, support planning and engage with clients in order to deliver positive outcomes. You will assist clients in their journey to regularise their immigration status, helping them to  establish their independence. In some cases this will involve assisting them in accessing public funds and safe accommodation. You’ll be able to demonstrate awareness of the needs and issues specific to women with No Recourse to Public Funds (NRPF), and the challenges that working with these clients might bring.

Job Title: NRPF Support Officer

Hours: Full-time (35 hours per week)

Contract Type: Fixed Term Contract to 31st March 2026 with the possibility of extension subject to availability of funding

Salary: £31,460 to £32,032 per annum depending on experience

Location: Hybrid / remote, with access to hot-desking in our London SE20 office when needed

Deadline: 18th October 2025 - however we will interview suitable candidates on a rolling basis, so you are encouraged to apply early

Interviews: In person in London SE20

Employee benefits we offer:

- A friendly, flexible and values-led organisation

- Competitive salary

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)

- Contributory pension scheme (5%)

- Training to help you perform your role and support your professional development

- Comprehensive Employee Assistance Programme and wellbeing support

- Two Wellbeing Days and day off on birthday

Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.

Location: All staff have access to hot-desking at our office as needed.  Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. This role can be performed remotely although you will occasionally be required to attend our London SE20 office for meetings or staff training.

Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.

Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful. We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.

BCWA is an Equal Opportunities Employer.

Reg. Charity No.1068007.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people. 

We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.

Locations: We have positions available in Leicester, London and Weston-super-Mare
Contract: Full-time, permanent
Applications close: 9am Monday 6th October 2025
Start date: 12th January 2026

Salary

London-based positions: £30,950 (including £2,700 London contribution)

Non-London positions: £28,250

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

Job Title – Membership Marketing Manager

Contract – Full time, permanent

Hours - 36 hours per week

Salary - £41,000 per annum

Location - Hybrid (Home Based/London)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.

About the role

The purpose of this role is to grow our membership scheme by increasing acquisition numbers through effective marketing and promotion of our membership products and services to new and returning audiences.

Raise the profile of Coram PACEY, our members and the policy work we do within the sector.

Manage a team to deliver key income targets including membership acquisition, merchandise, training, advertising and commission sales.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th September 2025

Interview Date: Beginning October

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Job Purpose

• This role will drive effective adoption and utilisation of digital platforms across Good Law Project, via providing knowledge and hands-on technical skills to enable campaigners and fundraisers to get the best out of these systems, guiding staff to implement best practice, and comprehensive training to empower colleagues.

What we're looking for

• Experience working with Wordpress, Mailchimp, and Google Analytics 4
• Ability to identify and troubleshoot technical issues and propose solutions
• Good understanding of best practices in UX and accessibility
• Knowledge of current data protection legislation to ensure that all outputs are fully compliant with all GDPR requirements
• Good understanding of emerging technologies, industry trends, and digital best practices

What we do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us
• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan
• We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change
• See our website for more about what we do

Key Details

Salary: £37,000 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working

Hours: 35 per week over 5 days

Contract type: This is a full time permanent role

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly - minimum of 2/3 days per week

Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values.  Alternatively, click "Redirect to recruiter" to view the job pack on our website.

​How to Apply

To apply for this role, click on "Redirect to recruiter" to be redirected to our website where you will be asked to complete an online application form and upload your CV

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Redirect to recruiter" to view our contact details on our website

The Role

As Digital Learning Project Manager you will play a key role in helping the Law Society deliver the L&D strategy for its members. This is an 18-month fixed term contract (FTC) role.

Working with the Digital Learning Content Lead, you will ensure a diverse content portfolio is delivered within budget, on schedule and to the appropriate quality and learning design standards. You will maintain quality standards by leading on key functions associated with content production, and ensure commercial targets for the portfolio are fulfilled. You will also play a key role in ensuring satisfaction metrics are improved.

Please refer to the JD for additional information.

What we're looking for

You will have a good understanding of the legal profession and the legal market, with demonstrable experience in commissioning learning content.

You will have commercial awareness; the ability to research, analyse and evaluate complex issues; and assess their implications for the profession and Law Society, and make decisions and recommendations accordingly.

With ability to effectively plan projects for end-to-end delivery and successfully work on multiple courses at the same time, delivering each project on time and to a high standard.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.

We offer a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Parenthood can be hard. It can be lonely. And it doesn’t come with a manual. Many families we work with also struggle with hunger, grief and anxiety, and just don’t know where to turn for support. Our volunteers are a lifeline to hundreds of families each year, offering one-to-one home-visiting and a wide range of support for parents to ensure that their children have the best start in life. We are seeking a Volunteering and Engagement Coordinator to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow.

This is an exciting opportunity for a dynamic, forward thinking change-maker to test new approaches to engaging with local communities and potential volunteers. You will understand the importance of brand and positive messaging, and will be able to use a variety of techniques including social media to promote volunteering opportunities to different communities of interest.

Additionally, the postholder will be an inclusive and engaging communicator, with the ability to build supportive relationships with a diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. You will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.

The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.

We're looking for a proactive and passionate Learning & Development Designer who's ready to make a real impact.

In this exciting role, you'll create modern, engaging learning interventions across a wide range of subject areas helping learners grow, adapt, and thrive. Your focus will be on designing high-quality virtual classroom experiences, but you'll also have the opportunity to explore and implement other innovative learning methods.

This role is full-time and is home-based with some travel throughout England & Wales as required.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

In this role, you'll play a key part in upskilling practitioners who support victims and witnesses of crime, helping them develop the soft skills needed to make a meaningful impact. You'll be at the forefront of modern learning design, applying contemporary thinking and innovative approaches to shape materials that are both practical and powerful. You'll need to be a dynamic learning professional with a strong grasp of learning theory and a flair for designing engaging, outcome-driven content across multiple formats.

If you thrive in a fast-paced environment, have excellent project and time management skills, and are excited by the opportunity to influence change through learning, we'd love to hear from you.

You will;

• Support the scoping of learning needs with L&D colleagues and make recommendations on potential learning interventions.
• Lead on the design and implementation of virtual and in person learning and other interventions (including independent learning resources, handbooks, tools), within a project management framework, working with a range of key stakeholders, ensuring products are designed within scope, delivered on time, within budget and achieve the desired outcome.
• Build strong relationships with key stakeholders across the organisation collating learning needs and providing consultation on effective learning solutions.
• Lead on the continuous improvement of learning across the organisation, using various sources of information, to make recommendations on amendments. Take ownership of courses and conduct scheduled reviews on content and the effectiveness of the intervention.
• Create new ways of learning across the organisation enhancing opportunities such as peer learning, independent learning, on the job learning and virtual communities.

It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 37.5 hours per week and a degree of flexibility is necessary. This role will work from home but will have moderate travel nationally across the organisation.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Salary: £27,007.50 FTE (£10,803 pro-rata) per annum (London Living Wage)​

Hours: Part-time, 15 hours per week (0.4 FTE), preferably worked over 3 afternoons/evenings (Tue – Thu)​

Location: On site at London Projects, and remote working as needed​

Contract: Fixed-term Employee contract for 6 months​

Do you want to work with multiple-award winning charity, FoodCycle? Our vision is to make food poverty, loneliness and food waste a thing of the past for every community – including our school communities!​

We’ve partnered with 4 schools across London to bring our free community meal to their families after school hours, with the additional goal of helping connect families with each other and the school and introducing kids to new healthy food.​

We’re looking for some additional help over the next 6 months to support the volunteer teams on site and make these meals happen. You’ll need to have an interest and experience in working with kids and families!​

By joining us you’ll gain an understanding of different aspects of local project delivery for a national charity. You’ll be hands-on and have an immediate impact each day, leading small teams of volunteers who cook in the kitchen and host our guests to create a positive and welcoming environment and a nutritious vegetarian meal.​

Our school meals happen on Tuesday, Wednesday and Thursday evenings, and we would ideally like you to work your hours across these three afternoons/evenings. You’ll be supporting 2 meals per week on average, with around 5 hours required per meal. That leaves 5 additional hours to join team meetings and complete other duties.​

You’ll be supported by our experienced operational team, and we will equip you with a package of training and shadowing, including specific training around food safety, safeguarding and working within the lively environment of schools!​

Benefits: We offer 26.5 days holiday plus bank holidays for full-time employees (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:11.59pm on Tuesday 30th September​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

To be successful in this role, you will be a motivated, flexible individual, who is passionate about working with young people around their sexual health.

The postholder will conduct outreach, education, and training in several settings depending on the needs of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will target vulnerable young people, such as looked-after children (LAC), those who are not in education, employment, or training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services.

As part of your frontline work, you will encourage young people to sign up for a C-card, and, if aged over 16, to register to Get it and order condoms and lube from the website. When appropriate, you will refer young people to appropriate local sexual health services for contraception, emergency contraception, pregnancy testing, STI screening and treatment.

You must be able to employ an appropriate and non-judgemental way of working with a variety of young people. You will welcome direction from the SWL Lead, as well as the broader team, but you will also be proactive in seeking new opportunities and mechanisms to deliver the scheme. With the support of your line manager, and with appropriate training, you will be responsible for safeguarding and child protection, ensuring young people under the age of 16 have been appropriately risk-assessed. You do not need to have existing sexual health knowledge to apply for this role, however, a desire and capacity to learn and to work in this field is essential.

exual and reproductive health training will be provided but the successful candidate must be comfortable talking about sexual health in 1:1 settings, as well as in small groups and to larger audiences.

You will also deliver high-quality sexual health education and training to young people and professionals alike via outreach and engagement activities. You will ensure that young people are supported in accessing their local contraceptive and sexual health services as needed.

Job Title: EDI (Equity, Diversity & Inclusion) Development Manager

Reporting To: Executive Director of Services 

Staff Responsibility: Facilitators and Co-Facilitators (Bank staff)

Salary: £45,000 per annum

Hours: 35 hours per week

Contract: One year, with extension if successful

Location: Hybrid with currently one day in the office in Kings Cross N1 9LG

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of job

AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse. As part of this we provide bespoke employment skills training and organise work experience across North London.  

At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Overall Job Purpose

As part of the Service Delivery Team, you will take operational responsibility for managing and developing the delivery of Equity, Diversity & Inclusion (EDI) training programmes. You will ensure that corporate and charitable organisations are equipped with practical tools to build inclusive workplace cultures and create accessible career opportunities for young people with additional needs.

In this hands-on role, you will coordinate consultancy projects from start to finish - overseeing scheduling, delivery, marketing, and evaluation - to maintain high standards and meet income targets. Your work will directly support AFK’s mission to create a fairer, more equitable society for people with additional needs.

You will work closely with AFK’s Co-Facilitators - each bringing valuable lived experience - to ensure all EDI training is authentic, relevant, and informed by their expertise.

Working Conditions

The post is 35 hours a week, normally 9:00am to 5:00pm, Monday to Friday. The post holder may be expected to work some evenings and weekends as required by the job.

28 days annual leave will be given in addition to public holidays.

There is a TOIL policy.

Working Relationships

Provide direct line management to EDI Facilitators and Co-Facilitators.

Build and sustain strong relationships with HR Managers, Inclusion Leads, and equivalent roles within client organisations.

Collaborate daily with the CEO, Executive Director of Services, the Director of Finance and Corporate Services, and Corporate Partnerships Managers.

Principal Responsibilities

Service Development

· Collaborate with the CEO, Executive Director of Services to identify and develop new opportunities for chargeable training services.

· Hold overall management responsibility for the EDI Programme, including its team of Facilitators and Co-Facilitators.

· Advance the organisation’s co-production target by working with the youth leadership group, and with other Service Delivery Managers.

· Lead the ongoing development of AFK’s training offer, ensuring a diverse range of services that promote workplace inclusion and equity for people with additional needs.

Business Development

· Collaborate with the CEO, Executive Director of Services and Fundraising Team to identify marketing opportunities for AFK services supporting voluntary and community groups.

· Ensure all training and consultancy is delivered to the highest standards, reflecting best practice and compliance with current legislation and regulations.

· Work closely with employers and Service Delivery colleagues to create meaningful opportunities for young people with additional needs to gain experience, develop skills, and pursue their aspirations.

· Proactively identify and apply for commissioned opportunities with London local authorities.

General

· Uphold AFK’s Safeguarding Policy and contribute to creating a safe environment for young people.

· Prepare and present regular progress reports to the CEO, Executive Director of Services, the Board of Trustees, and other relevant stakeholders.

· Carry out any other duties as required by senior management team.

Do you have a passion for volunteerism, along with strong organisational and communication skills?

Would you like to join an ambitious £10 million programme empowering volunteering initiatives across East and North Hertfordshire?

We’re seeking a Programme Coordinator to support the development and delivery of a new collaborative, cross-sector programme in East and North Hertfordshire, aimed at growing and sustaining volunteers across health and community settings.

This is an exciting opportunity to join an innovative initiative that builds on the surge of volunteering for health we saw during the pandemic. With experience in project coordination or public engagement in the health, social care and/or VCFSE (voluntary, community, faith, social enterprise sector), the Programme Coordinator will support the Volunteering for Health programme delivery and engage with underrepresented groups in the local community.

Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change. This role is a key part of the wider Herts and West Essex Volunteering for Health Programme Team.

Essential skills, experience and personal attributes:

• A relevant degree or equivalent experience in a related field such as public health, community development, community engagement, social prescribing, and/or the Herts and West Essex VCFSE sector.
• Proven experience in supporting and coordinating projects, preferably within the VCFSE, health or social care sectors.
• Experience in research, data collection and analysis to inform project monitoring and evaluation.
• Experience in engaging with diverse communities.
• Excellent project coordination skills, including planning, monitoring, and reporting on project progress.
• Strong interpersonal and communication skills, both written and verbal, with the ability to present information clearly to a range of audiences.
• Good organisational skills and the ability to manage multiple tasks and priorities simultaneously, working across different locations.
• Proficiency in using standard office software, including word processing, spreadsheets, and presentation tools.
• Knowledge of safeguarding practices and commitment to promoting the welfare of vulnerable children, young people and adults.
• Understanding of equality and diversity principles and their application in the voluntary sector and health settings. 
• A proactive and self-motivated individual with the ability to work independently and as part of a team.
• Flexibility and willingness to adapt to changing project needs and priorities.
• Commitment to promoting health equity and improving life chances through volunteer engagement.
• Ability to travel extensively across Hertfordshire as required for the role.
• Willingness to work occasional evenings and weekends to accommodate project activities and events. 

Other essential requirements:

• Full, clean driving license and access to a vehicle for travel as required by the role
• Ability to work from both home, Community Alliance Broxbourne and East Herts hubs and office and the East & North Herts Hertfordshire Teaching NHS Trust office in the Lister Hospital, as well as attend meetings and events in various locations.
• Commitment to the values and policies of Community Alliance Broxbourne and East Herts, including equality, diversity, and confidentiality.

For more information, please visit our website.

Please submit a completed Application Form by Tuesday, 30th September 2025 at 12pm.

This post will be employed by Community Alliance Broxbourne and East Herts.

This role exists to maintain and develop the quality of data held on our fundraising database, Raiser’s Edge. You will play an active role in data accuracy, data imports, user training and simple data selections, ensuring that we make the best use of our data. This role is integral for the success of Battersea Dogs and Cats Home fundraising strategy.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): W/c 6th October 2025 (online)

For full details on the role, please download the recruitment pack.

Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.

The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.

The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.

The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Key Responsibilities

• Triage, onboard and support a caseload of 15-20 individuals
• Triage and support individuals dropping into the service for household / cost of living crisis support
• Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)  
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
• Complete emergency applications and grant applications
• Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
• Provide housing, general money and debt management advice
• Provide information on employment opportunities and training support for clients
• Where appropriate, source warm goods for those in need
• Engage in outreach within the borough to encourage referrals and promote the service
• Signpost to other relevant services in the borough, or further afield
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
• Provide updates and feedback to the broader teams
• Engage in multi-disciplinary meetings, both internally and externally
• Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
• Record the results of outcome assessments and satisfaction surveys on the Views databases
• Work in line with triage procedures and use the referral process when referring cases to external organisations
• Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
• Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
• Undertake additional duties that may reasonably be required to fulfil the objectives of the post

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice and information
• Experience of managing complex cases and autonomously managing a caseload
• Experience of working with multiple agencies and attending multi-disciplinary meetings
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
• Experience with de-escalation, recognising and mitigating risks
• Experience of working with challenging behaviour 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery 

Skills and Abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening and liaison skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Knowledge of best practice for lone working, data protection and safeguarding adults
• Willingness to undertake training related to housing and welfare benefit
• A team player
• Ability to work on your own initiative
• Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
• Strong organisation and administrative skills
• The drive to motivate self and others to achieve positive outcomes
• Flexibility in overall approach to work
• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
• Strong sense of self, and ability to set and maintain boundaries
• Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
• Ability to plan and prioritise your own workload

Desirable

Lived experience of mental health problems, and of using mental health services

• Do you want to bring about a culture shift in the way services are delivered to young women and girls?

• Can you lead the expansion of Abianda’s training programmes, ensuring they contribute to systems change for young women affected by criminal exploitation and violence? 

• Are you a visionary and collaborative leader who can drive growth and income for a unique and thriving charity?​

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it. 

We are seeking an experienced and strategic Head of Partnerships and Development to lead and drive our growth, ensuring the long-term sustainability and expansion of our work.  

The role will involve combining strategic leadership and operational delivery, with a particular focus on expanding Abianda’s training programmes across the UK, increasing unrestricted income, strengthening partnerships and overseeing impact measurement.  

As a key member of the Senior Leadership Team (SLT), you will work collaboratively with SLT colleagues to drive Abianda’s strategic objectives, ensuring that all our programmes are delivered effectively across our remit. This role requires dynamic strategic and operational leadership, as well as a commitment to driving the development of best practices within the sector.

This is an exciting time to join the Abianda team. With an ambitious strategy in place, and after securing social investment to support the growth of our training programmes, you will play a pivotal role in shaping the organisation's future. You will ensure that our training, consultancy, and income-generating activities are aligned with our mission to support young women affected by criminal exploitation and violence. You will develop and implement strategies to scale our programmes to a national audience, drive income generation through training and fundraising, and enhance our external partnerships to increase Abianda’s reach and influence.​

Job details:

• Salary: £45,000 per annum, plus pension (reviewed annually)

• Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)

• Two-year fixed-term contract

• 25 days holiday per annum pro rata, plus bank holidays

• Flexible working - hybrid working including from our office in London N5, from home and travel around London and the UK for training delivery  

• Reporting to Abianda’s Founder & CEO

• Abianda provides a generous benefits and training and development budget for all employees

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