114 Transformation manager jobs

Work where it matters most, achieve what matters more

Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.

We are excited to share an opportunity to join our central Transformation team as our Head of Marketing. In this role you will lead strategic marketing and brand development across the Trust, raising the profile and appeal of our schools to drive pupil numbers and attract brilliant candidates to work at Ormiston. You will lead the marketing team to support schools to develop and deliver marketing campaigns, manage their websites, and engage different audiences on social media.

You will also act as a strategic advisor to senior leaders across the Trust, and lead marketing for special projects such as new schools joining the trust and key trust-wide initiatives.

This is a home based, national role with regular travel to the Birmingham office, OAT academies and other locations as required.

About Ormiston Academies Trust

Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.

We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.

Ormiston, where every member of staff enjoys…

• The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
• Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
• Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
• A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits

About you

You'll bring strong experience leading and managing a marketing team, with a proven track record of developing and delivering multi-channel marketing strategies and campaigns across digital, print and out-of-home. You'll be confident acting as a trusted adviser to senior leaders, including the CEO, Executive Office and Principals, translating organisational goals into effective marketing plans.

The ability to manage priorities in a busy, complex environment, working across multiple stakeholders, is critical to this role.

If you are passionate about making a difference and are ready to work in a challenging yet rewarding environment, we would love to hear from you.

Benefits that care for you

We value your hard work and dedication, and we're committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children and young people in our schools.

When you join us at Ormiston, you can be certain that your work will have purpose and meaning. You can also expect robust and holistic support from us to enable you to excel in your role.

You will have access to an attractive benefits package including:

• 30 days annual leave (rising to 32 days after 5 years' service)
• Generous pension and life cover
• Access to health and well-being programmes, including counselling service.
• Discounts on retail, travel, and leisure through our benefits platform.
• Free and confidential legal, tax and health 24/7 helpline.
• Cycle to work scheme.
• Automatic pay progression.
• Flexible working arrangements.

And much more as part of a leading multi-academy trust.

If you have any questions about the role please contact our recruitment team. 

The closing date for applications is 25 September with interviews due to take place the week commencing  5 October 2026.

Early applications are encouraged as we reserve the right to close the vacancy early should a suitable candidate be found.

We are seeking a proactive, forward-thinking, part-qualified or qualified accountant to lead the development of an efficient, AI-assisted finance function for the charity. Reporting directly to the CEO, you will be part of Home-Start Southwark and Lewisham's senior leadership team, in the only finance-focussed role within the team, taking ownership of the organisation's financial systems, reporting, and compliance — and critically, you will have the opportunity to strategically shape how finance operates over the next 6–12 months.

This is a growth opportunity for someone who has an interest and belief in our work supporting local families and combines strong technical finance skills with curiosity about technology, a willingness to challenge existing ways of working, and the confidence to work at Board level. You will implement cloud-based accounting with AI-enabled features, design meaningful management reporting, and ensure the charity is fully compliant with SORP 2026 and Charity Commission requirements — all while keeping the CEO's time focused on leading the organisation, not managing the books.

Why this role matters now

This is not a maintenance role. We are looking for someone who wants to build something — to design and embed a finance function that is fit for a growing charity. You will have the rare opportunity to shape the tools, processes, and reporting frameworks from the ground up, working directly with the CEO to make finance a strategic enabler rather than an administrative burden.

Hope Nottingham's vision is to inspire and grow communities of hope across Nottingham where local people are enabled to volunteer to support those in need, addressing poverty of resources, reducing loneliness and providing spiritual support. We are rooted in our Christian faith and currently have a staff team of 9 and support over 320 volunteers in teams across Nottingham.

We are looking for an energetic, compassionate, highly organised and values-led Charity Area Teams Manager to lead and inspire our staff, volunteers, and service delivery teams, as they deliver practical help, community connection and Christian care across our food banks, hubs and community activities.

In this pivotal role, you will oversee the effective management of team operations, ensuring that service standards are consistently met and that our charitable initiatives reach those in need. You will ensure activities are safe, welcoming, well-planned and aligned with Hope Nottingham's vision, mission, values and Theory of Change.

Responsibilities

• Lead and support staff through objectives, reviews, training and wellbeing conversations
• Recruit, induct, develop and engage volunteers and volunteer leaders
• Oversee service delivery across multiple locations, maintaining safe, inclusive and welcoming standards, focused on making a real difference in our communities
• Act as Safeguarding Coordinator and escalate concerns appropriately
• Use feedback and impact information to improve support, training and delivery
• Uphold and promote Hope Nottingham's Christian ethos while welcoming people of all faiths and none
• Ensure compliance with organisational policies, safety standards, and legal requirements across all service activities.
• Foster strong relationships with community partners, stakeholders, and local organisations to enhance outreach efforts.
• Monitor operational metrics and prepare reports to evaluate team performance, identify areas for improvement, and celebrate successes.

Skills

• Proven team management, volunteering and service delivery experience in a charity, community, church or social action setting.
• Approachable and confident communication skills both verbally and in writing to represent the organisation both compassionately and professionally
• Ability to lead diverse teams effectively in a fast-paced environment, balancing compassion with accountability
• Strong organisational skills with the capacity to manage multiple priorities simultaneously
• Ability to adapt quickly to changing circumstances while maintaining focus on service quality
• Demonstrable commitment to community service and organisational values.
• Proficiency in using office 365 and service related software

A full driving license and access to a car are essential.

28 days holiday per year (includes 3 days between Christmas and New Year) + bank holidays, Life Assurance, 3.5% employer pension contribution, wellbeing scheme including access to counselling and bi-annual staff team retreat days.

There is a genuine occupational requirement under the Equality Act 2010, Schedule 9, for the postholder to be a practising Christian because the role supports Hope Nottingham's Christian ethos, prayer, chaplaincy and faith-based activities.

If you are passionate about developing people, volunteering and community transformation, we would love to hear from you.

Location: Hybrid working between the Aldgate, London office and home

A great opportunity has risen for a Neighbourhood Development Manager to join our Services Directorate. It is a hybrid post, based in London,  and will support our development and outreach work with underserved communities.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will lead the development and delivery of engagement programmes, educational initiatives, and training opportunities that increase awareness, build community capacity, and support the charity's strategic objectives.

You will have excellent communication skills and an understanding of the charity, health, and community development sectors.  You will also be organised, a good networker and a team player. With great innovative skills, you will create new systems and processes of working, internally and with new stakeholders to create a community network.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Are you excited by the potential of digital technology and data to make a real difference in people's lives? 

Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.

Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.

Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.

You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector. 

If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.

Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge. 

What it’s like to work at Community Action Redbridge 

We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

• Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users? 

• Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes? 

• Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them? 

• Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change? 

Please apply directly through the CharityJob website by midnight on Monday 28th September 2026. 

First-stage interviews will take place online on Tuesday 6th October 2026. 

Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026. 

If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time. 

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

Please see the 'Work with us’ pack for more information. 

About the role

We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.

This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.

Key Information

• Salary: from £38,000, with considerable flex depending on experience
• Full-Time permanent role (4 days per week considered)
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays, increasing with long service. Please see our 'Work with us' pack for details of our other great benefits.
• Closing Date: 9aqm on Monday 14th September, though we interview on a rolling basis and may close the role early if we find the right candidate

For more information please read through our Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
• Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
• Line Management experience desirable but not essential.

Faith Expressions

Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.

Senior Principal Gifts Manager – The British Museum – Location: London – Salary: £54,000

Help shape one of the most ambitious cultural transformation projects of our generation.

The British Museum is embarking on a landmark £1.3 billion Masterplan, reimagining one of the world's most iconic cultural institutions for the 21st century while preserving its unique role as a museum for everyone. To support this vision, we are launching a major philanthropic campaign with a target of raising £500 million+.

We are seeking an exceptional Senior Principal Gifts Manager to secure transformational philanthropic support from leading UK and international donors. Working closely with senior leadership, trustees and campaign volunteers, you will develop and manage relationships with principal-level philanthropists, guiding complex donor journeys and securing significant multi-year gifts.

Key Responsibilities

▪ Manage a portfolio of principal gift prospects and donors.

▪ Develop and deliver strategies to secure transformational philanthropic commitments.

▪ Lead peer-to-peer fundraising activity with senior stakeholders and volunteers.

▪ Establish and manage the Masterplan Campaign Board.

▪ Coordinate complex fundraising projects across the Museum and wider stakeholder network.

▪ Build compelling cases for support aligned to the Museum's strategic priorities.

About You

You will be an accomplished fundraising professional with a proven track record of securing major gifts, ideally within the arts, culture, heritage, charity or higher education sectors. You will combine exceptional relationship-building and influencing skills with strong project management expertise, strategic thinking and the confidence to engage high-profile donors and senior stakeholders.

Why Join Us?

This is a rare opportunity to play a leading role in one of the most significant fundraising campaigns in the cultural sector, helping secure the future of a world-renowned institution that cares for over eight million objects spanning human history.

For an informal and confidential discussion, please speak with our advisors at Berwick Partners:

William Pringle

Partner, Head of Charity, Arts, Culture & Heritage Practice

Berwick Partners

+44 (0) 207 518 2635 / +44 (0) 7515 919 648

Closing date for applications: Thursday 15th October 2026

Internal Communications Manager
Full-time

Hybrid (at least 3 days per week on-site in Bloomsbury, London)
Permanent contract
£43,317 per annum
Application deadline: 23:59 on 23 September 2026

About the role

As Internal Communications Manager, you will lead the British Museum's internal communications activity, ensuring colleagues are informed, aligned and connected to the Museum's priorities, programmes and strategic direction. Working closely with the Communications and Colleague Engagement teams, you will develop and deliver a proactive internal communications strategy that supports organisational change and strengthens understanding of the Museum's work.

This is a newly created role with a significant opportunity to shape and establish internal communications across the Museum. You will play a critical role in supporting colleagues through a period of transformation, including the Masterplan and corporate strategy, while improving communications channels, governance and leadership engagement across a workforce of around 2,500 colleagues.

About you

We are looking for someone who brings significant experience, sound judgement and credibility from day one, with the confidence to advise senior stakeholders and influence at all levels of the organisation. You are highly self-motivated, organised and resilient, with excellent writing, editing and content creation skills. You have experience supporting organisational change, managing communications channels and delivering leadership communications.

Key areas of responsibility

• Develop and deliver a Museum-wide internal communications strategy and annual communications plan that supports organisational priorities and change programmes.
• Lead the creation and delivery of high-quality communications content across channels including leadership communications, intranet content, colleague briefings and all colleague emails.
• Manage and improve the Museum's intranet and digital communications channels, establishing governance processes and using insight and performance data to drive continuous improvement.
• Partner with senior leaders and managers to strengthen leadership visibility, develop communications toolkits and support effective management communications.
• Lead communications planning and delivery for major organisational initiatives, helping colleagues understand and engage with strategic change programmes.

The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large-scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane, who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• Civil Service Pension Scheme defined benefit with 28.97% employer contribution.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
• Interest‑free loans including season ticket, rental deposit and bicycle loans.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

If you have any additional needs that we should be aware of to support you with your application, please provide details

Right to Work: The British Museum holds a Skilled Worker sponsor licence. Applicants are responsible for determining whether the advertised salary and role meet current UKVI sponsorship requirements and for ensuring they have, or can obtain, the appropriate right to work in the UK. The Museum cannot provide immigration advice, and eligibility should be checked before submitting an application.

Internal Applicants: We welcome internal applicants regardless of background, department or length of service but encourage you to let your manager know before applying.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.

This is an exciting opportunity to join our Wandsworth Branch as a Debt Advice Case Manager, to help in our mission to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt.

You will be expected to deliver high quality holistic and in-depth debt advice and money education on a case management basis and to support the provision of advice by volunteers.

About Crosslight

Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference. 

Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.

We are of our community and for our community – we are ‘all together’, and we would love for you to join us.

“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member

About the role

This Debt Advice Case Manager role combines both technical and pastoral elements. It will involve building a client case, untangling sometimes complex situations, liaising with creditors, providing guidance for volunteers, and discerning and communicating the appropriate choices and strategies for the client. You will also need to lead client appointments and support clients through what at times can be emotionally difficult situations. Please read the Job Pack on our website for full details of the role and requirements.

Ideally, we are looking for someone with prior debt advice experience, and who has experience of working with vulnerable clients and supporting volunteers. However, we will also consider employing someone as a trainee Debt Advice Case Manager if they are able to demonstrate that they possess the skills, maturity, and determination to become proficient in this role.

• 3-5 days per week

• Being available onsite is an important aspect of this role two-thirds of your time spent in one of our Wandsworth locations or in our Head Office in Kensington. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time. This role is not suitable for remote working only.

• Salary range from £30k to £35k depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range (see job pack on our website)
• Competitive benefits including 27 days holiday (FTE), enhanced pension scheme, health cashback scheme, access to employee support programme incl. GP appointments

Visit our website for details of how to apply.

The Talent Set is delighted to be partnering with Back Up to recruit for a new Trusts Manager. As Back Up celebrates its 40th anniversary, this is an exciting opportunity to join an ambitious and growing charity at a pivotal stage of its development.

Back Up supports people affected by spinal cord injury and their families to rebuild independence, confidence and a sense of purpose after injury. Through services delivered in spinal injury centres, hospitals, communities and through innovative digital platforms, the charity helps people to live the life they choose after spinal cord injury.

As the organisation continues to deliver its ambitious strategy, Limitless Ambition, they have invested significantly in the charity’s infrastructure, leadership and systems, creating the foundations for long-term growth while maintaining the strong culture, values and lived experience that underpin its work.

The current strategy focuses on three key ambitions:

• Living confidently
• Everyone thriving
• Meaningful connections

Alongside continued service development, the organisation is investing in regional expansion across the UK, digital transformation and the development of strategic partnerships that will help increase both impact and income. With organisational income currently standing at approximately £3.2m, Back Up has ambitious plans to grow income to £5m by 2030, with this role playing a key part in these ambitions.

The Trusts & Foundations Manager will play a key role in securing life-changing funding for people affected by spinal cord injury, growing and managing a diverse portfolio of charitable trusts, foundations and grantmakers.
This is an exciting opportunity for a motivated fundraiser who wants to combine professional success with meaningful impact, helping to create a positive future for people affected by spinal cord injury.

Key Responsibilities:

• Research and submit compelling proposals and applications for high-value grants and donations (5 and 6 figures) to secure income and support long-term sustainability.
• Prospect research of new funders and partners capable of supporting Back Up’s work.
• Provide timely, accurate reports and updates to funders showing the impact of funded work.
• Deliver an effective stewardship programme to engage and thank funders, working closely with the Partnerships team to inspire our donors
• Maximise opportunities through Back Up’s networks, including the fundraising team, services staff, SMT, development board, board of trustees and volunteer networks.
• Manage multi-year budgets and ensure accurate forecasting, monitoring and evaluating performance to meet agreed targets.

 
The successful candidate will be able to demonstrate:

• Proven success in securing significant income from a range of charitable trusts and foundations
• Experience of managing or mentoring junior staff or volunteers
• Excellent relationship-building, engagement and stewardship skills
• Confident communicator with excellent written skills
• Experience in supporting planning and monitoring of budgets, pipelines and KPIs
• The ability to manage conflicting priorities and timelines
• Willingness to travel and work occasional evenings or weekends

Above all, we are looking for someone who shares Back Up's values and commitment to creating opportunities for people affected by spinal cord injury to thrive.

How to Apply
To express an initial interest, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set is committed to inclusive recruitment practices and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.

Do you have the digital content leadership expertise to transform how millions of people experience one of the UK’s largest health charities online? Are you an experienced people leader who can coach and develop a team in a complex digital environment? 

About the role

As Digital Content Manager, you'll lead and develop a team of five Content Designers, setting priorities, standards and ways of working that turn organisational goals into accessible, effective digital content. You'll manage the team's pipeline, balance capacity and demand, ensure delivery to agreed SLAs, while fostering a supportive culture of coaching and continuous improvement. 

Working at the centre of several key strategic initiatives, you'll play a leading role in the delivery of BHF's Content Review Cycle and upcoming CMS migration programme. Balancing operational leadership with longer-term planning, you'll help prioritise activity, improve content performance and ensure resources are focused where they can create the greatest value for users and the organisation.

As BHF's content champion, you'll work with digital, product, technology, UX, SEO, data and customer journey teams to improve content practice, shape digital direction and build sustainable delivery across the organisation.

Your leadership will help more people access vital information and support, enabling the British Heart Foundation to save and improve lives. 

About You 

You’ll have a strong track record of leading content professionals in a complex digital environment and building high-performing teams that deliver innovative and measurable results.

You'll bring: 

• Experience leading, coaching and developing content, content design or digital content teams.
• Significant experience managing content across large, complex websites and CMS platforms.
• Strong expertise in content strategy, content design, accessibility and SEO.
• Experience using analytics, insight and performance data to inform decisions and improve outcomes, including using tools such as GA4, Siteimprove, SemRush
• The ability to prioritise and delegate competing workstreams and lead content delivery across multiple projects and programmes.   
• Strong stakeholder management and influencing skills, with confidence working across multidisciplinary teams. 
• Experience supporting organisational change, content transformation or CMS migration activity.

You'll thrive if you're a collaborative and empowering leader who enjoys developing others, solving complex challenges and creating the conditions for great work to happen. You're motivated by continuous improvement and passionate about ensuring digital experiences genuinely meet audience needs.

Why Join Us? 

This is more than a content leadership role. This is an opportunity to lead, influence and continuously improve content experiences across one of the UK's most recognised health charities. 

You'll shape ways of working, strengthen content capability, build relationships across the organisation and leave a lasting impact on how we engage audiences through digital channels. 
 
Working arrangements 

This is a hybrid role, where your work will be split between your home andat leastone day per weekin our Londonoffice.This may vary from time to time so you will need to work in a flexible way to unlock your best work for our cause. 

Interview process 

The interview process will consist of two stages.  We are planning first stage interviews will be held over MS Teams on 24th and 25th Sep 2026 . For those successful, there will be second stage interviews in-person at our London Office (NW1 7AW) on 7th Oct 206. 

12-month fixed-term contract | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team. 

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role 

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision. 

You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight. 

This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

Do you want to help shape the future of homelessness services while working for a leading charity?

This post is offered as a 12 month fixed term contract, or secondment for internal candidates.

We are offering an exciting opportunity for an experienced and dynamic Service Development Manager to lead transformational change and support the successful mobilisation, delivery, and continuous improvement of our pan-London specialist rough sleeping services, including migrant support services.

Working closely with the Head of Specialist Rough Sleeping Services, you will play a key role in establishing and developing three Greater London Authority (GLA) contracts: London Navigators, MAPS, and the Crisis Prevention and Response Service (CPRS).

Working as Service Development Manager you will support services through periods of growth and transition, helping to ensure operational readiness, embed new ways of working, and deliver against contractual objectives. Key responsibilities will include:

• Lead the mobilisation and ongoing development of specialist rough sleeping services, ensuring a smooth transition from contract award to delivery.
• Support managers and teams through periods of growth and change, embedding new processes, systems, and ways of working.
• Work closely with HR colleagues on workforce planning, staff engagement, consultations, onboarding, and training.
• Monitor risks, performance, and quality; producing reports and insights to support decision making and contractual delivery.
• Build and maintain effective partnerships with commissioners, local authorities, health partners, voluntary sector organisations, and internal teams.
• Strengthen referral pathways, support co-production with people who have lived experience of homelessness, and deliver training to promote high-quality service delivery.
• Supporting engagement and client co-production activities with people who have lived experience of homelessness to inform service development.
• Deliver training and workshops to colleagues to support development in homelessness legislation, prevention strategies, safeguarding, and service delivery expectations.

Where you’ll be working

In this post you will be required to travel across the region to visit services, teams and partners. There will be opportunities for home working up to 3 days per week dependent on the needs of the region.

What we’re looking for

This role is a great fit if you enjoy leading change, improving services, and helping teams deliver the best possible support for people experiencing homelessness and rough sleeping.

You'll thrive in a complex environment, be organised, practical, and comfortable managing several priorities at once . You can build positive working relationships, bring people together around shared goals, and turn ideas into action.

Whether working independently or alongside others, you'll be motivated to make services work better and improving outcomes for the people we support.

• Proven experience leading or supporting mobilisation, implementation, setting up, improving, or developing services.
• Experience overseeing change management programmes, with understanding of how to support teams through change and work alongside HR during periods of transition.
• Experience working in homelessness, housing, social care, health, public sector, or commissioned service environments.
• Strong project management and organisational skills and the ability to manage competing priorities.
• Strong stakeholder engagement and partnership-building skills with a variety of people including commissioners and external agencies.
• Effective analytical skills with the ability to translate data into actionable insight and meaningful reporting.
• Clear communication skills, including writing reports and presenting information to different audiences.
• Experience creating training, guidance, or resources that help people develop and improve.
• Experience establishing and monitoring KPIs, performance frameworks, and quality standards and continuous improvement.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 22 September 2026

Interview and assessments on: week commencing 28 September 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Why Join Us?

This is an opportunity to influence the future direction of homelessness services across London, lead meaningful transformation, and work alongside passionate colleagues and partners to improve outcomes for people experiencing rough sleeping and homelessness.

You'll play a central role in ensuring services are mobilised effectively, deliver measurable impact, and continue to evolve in response to the needs of the communities we serve.

The Associate Director (Investments) role will design and lead a new mission-aligned strategy that puts racial justice and community power at its centre - redefining how our capital can be put to work to restore dignity and collective care within communities.

This is not a conventional investment role. It will take all of us, including our grant partners to imagine, design and build. Your role is to hold this with bravery and humility, and a willingness to shift as we continue to learn and deepen our strategic ambitions.

We are looking for someone who is as comfortable engaging with communities on the ground as they are with fund managers and wealth advisers - someone who understands that the way capital moves is itself an act of power, and who brings the vision, relationships and technical grounding to help Tudor use its assets in genuine service of our mission.

You will sit on the Senior Leadership Team, serve as Tudor's primary investment adviser to the Board and Finance
& Investment Committee, and lead a working group of trustees and partners as we chart this new course.