Department: Business Development

Contract Duration: 6 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Citizens Advice is a leading provider of debt advice and financial capability services across England and Wales.  In the last year, we helped 380,000 clients with 916,000 debt issues through our local network and had 3.2m page views of our debt content on the Citizens Advice Website.

To support this work, Citizens Advice has a team focused on money advice development team covering debt and energy advice alongside financial capability. Reporting to the Head of Money advice, this role is responsible for the development and delivery of the programmes of work under the debt and financial capability strategies.

We are seeking an exceptional candidate with significant experience of debt advice and financial capability work whilst the current postholder is on secondment.

It is crucial that the successful candidate has highly developed project management and strategic thinking skills and has significant experience of managing effective organisational design and change, particularly where there is a high level of public interest in the outcome.  The successful candidate will be experienced in using their analytical and judgement skills, with the ability to develop and compare alternative courses of action and arrive at well-reasoned recommendations.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Interview date: 2nd December 2019

Payroll and HR Services Manager - (6 Months)

Westend

£19.00 Per Hour PAYE
£24.00 Per Hour LTD

Are you looking to work for a well-known organisation that is the latter part of 5-year transformation plan?

Would like to work for a large matrix organisation?

Do you have experience in a large-scale organisational change?

What is great about this organisation?

• This is a large organisation that deals with cultural and educational matters on a global scale
• Be part of organisation that actively make a change in the UK
• The organisation is based in the Westend with ample opportunity to experience the hustle and bustle of London

What is great about this Payroll and HR Services Manager role?

• Get to take part in large scale change where HR will be transformed
• Be part of a project that exercises various fields of HR
• Get to be part of a culture that is constantly looking out for the employees and looking for better ways to implement change

In this Payroll and HR Services Manager role, you will:

• Manage Payroll and HR Services team
• Act as the first point for queries arising from the Payroll and HR Services
• Perform payroll checks, contracts and sign off payroll instructions
• Lead on over-payments process
• Ensure that all employment policies and advisory operation are in line with the organisations values

As a Payroll and HR Services Manager, you must:

• Have experience of managing busy teams
• Have experience of reviewing and implementing payroll processes
• Have experience in supplier management
• Have tax and National Insurance and payroll experience
• Have benefits knowledge
• Have knowledge of statutory rules and regulations

This organisation is looking for a Payroll and HR Services Manager who is ready to hit the ground running within a friendly firm. They must display qualities of a team member, be enthusiastic and show initiative. Proactive behaviour is celebrated, and excellent communication is required at both written and oral levels.

I have had a high level of interest in this role already so please get in contact with Jessie ASAP on or 020 7269 6344 or via email on

ProTax is acting as an Employment Business in relation to this vacancy.

Barnardo's is a 150-year-old charity on a journey to transform children's social care. As part of our 10-year corporate strategy, Barnardo's has committed to becoming a digital organisation. The Digital and Technology team (also known as #futurebarnardos) is part of the Strategy & Performance group. Our team is responsible for leading a transformation of the whole organisation, and beyond it the whole children's health and social care sector - inspiring it to take a user-centric, data-driven approach to all our operations, products and services, and building up iteratively from small beginnings to big ideas.

Our goal is simple: to provide better social care, so that more children and families have better outcomes. Along the way we will make sure our staff are equipped and empowered to provide even better support, local government sees us as visionary leaders, and our charitable donors are inspired to be even more generous in supporting us.

We welcome applications from women, BAME and LGBTQA+ people, people with both visible and non-visible disabilities, and neurodivergent people, as we recognise that these people can be under-represented in our sector. Given the nature of our work, it is imperative that we ensure the widest view possible as we build our products and services.

To learn more about the team we are building, please read our blog post .

About the role....

As a delivery manager, you will work closely with a product manager and as part of an agile team, to help produce a product or service for our staff, service users or supporters. Your role is to ensure that your product stays true to user needs, maintains a high velocity of delivery, and is managed well according to agile governance principles.

Successful applicants....

* Evidence of professional knowledge of project or product management
* Completion of a delivery manager course, for instance Scrum Master
* Demonstrable experience in delivering digital products and services
* Demonstrable experience of using a range of project management methods, including agile
* Demonstrable experience of projects where you balanced multiple priorities and managed through ambiguity
* Understanding of 'digital' and transformation programmes
* Experience of matrix-managing multi-disciplinary teams
* Ability to work in a fast-paced, fast-changing environment
* Appreciation of 'digital' and transformation programmes
* Ability to handle a variety of tasks and priorities at the same time
* Demonstrable experience of coaching and mentoring less experienced delivery managers
* Strong interpersonal skills and enjoy working in a delivery focused, agile environment
* Excellent verbal and written communication skills, including with senior stakeholders

This role can be based in any of Barnardo's regional offices, as outlined in the job description, with regular travel to our digital hub in central London.

Community Service Manager
Ref: 89.19
Base: Devon (base negotiable) with willingness to travel
Hours: Full time, 37 hours per week
Salary: £43,430 - £45,450 per annum depending on experience
Contract: Permanent

As Community Service Manager you’ll lead the service and support leadership on the transformation of drug and alcohol services (delivery and practice) across Devon. You’ll work closely with commissioners and all relevant stakeholders and organisations to optimise and improve the systems response for those with complex lives.

This role will focus on strategic and operational planning, service development, continuous improvement, optimum communication and effective relationship management with a wide range of stakeholders. You’ll be accountable for contract compliance, excellent performance, effective multidisciplinary working and high quality standards.

What we’re looking for

The successful candidate will be an effective leader with a proven track record of driving successful change management, high performance, continued service improvement and innovation. You’ll have worked in substance misuse or another social care field and will have knowledge of substance misuse strategy, practice, guidelines and research and their impact on service delivery and effectiveness.

A strategic thinker, you’ll be able to demonstrate your ability to deliver on targets and manage drug and alcohol service contracts, involving staff, service users and partners and working collaboratively across systems to benefit the people we work with. You’ll have experience managing complex budgets and setting and following through on performance standards, combining motivation and inspiration with clear expectations, and a consistent attention to detail.

You’ll build and maintain a culture of continuous improvement, encouraging challenge and experimentation and constantly looking at ways to improve and learn.

About EDP

EDP Drug & Alcohol Services has a positive history of working with people that have drug and alcohol issues and complex lives. Because we focus on what’s strong not what’s wrong our work is highly valued by service users. Increasingly we work with people that have a range of challenges impacting on their wellbeing, building on their strengths, hopes, aspirations and hidden talents. Simply put, we help people to live fulfilling lives.

EDP can offer you a real opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training & development programme, a generous leave package, pension scheme, and a positive, friendly working environment.

Closing date for applications is noon on 15th November 2019.
Interviews will be held in Exeter on 25th November 2019.

Please ensure that you quote reference number 89.19 on your application.

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website to download the information pack and application form. 

EDP is committed to safeguarding and promoting the welfare of vulnerable adults and expects all employees and volunteers to share this commitment.  Candidates are subject to additional checks including DBS (to the appropriate level) and prison vetting – details will be specified as part of the vacancy details. Outcomes of these additional checks will be considered before any offer/appointment is confirmed.

No agencies please.

About Hart Square

We are celebrating our 10th Anniversary this year as a leading provider of consulting services to the not-for-profit sector, working with professional membership organisations, charities, trade associations, the education and healthcare sectors. We deliver digital transformation projects to our clients, from strategic planning, requirements gathering projects, business process reviews to technology partner selections, technology implementations and general consultancy and support. We are currently recruiting talented CRM Consultants, Project Managers and Business Analysts to join our growing team!

Why work at Hart Square

At Hart Square, you’ll work in a supportive and dedicated team. We have fun and challenge ourselves. We never stand still and constantly push the limits of our knowledge, solving complex and fascinating problems. We want to do meaningful work for the not-for-profit sector and make a difference to our clients every day.

 We would love to hear from you if you:

• Understand CRM systems, their benefit and business application
• Have project management and business analysis experience
• Have a passion for and experience in the not-for-profit sector
• Are not a techie, but are tech-savvy
• Have a reputation for delivering high quality projects
• Are a strategic thinker, but also love getting stuck into the detail
• Take pride in the quality of the work you produce
• Take responsibility and accountability for your own work
• Have exceptional organisation and time management skills
• Have an ability to juggle conflicting priorities and multiple projects at the same time
• Love a challenge and variety every day

In return, we can offer you:

• The opportunity to work with some of the top CRM and digital technology providers in the sector
• The opportunity to work for the most prestigious not-for-profit organisations in the country
• Monthly get-together's as a company
• A generous remuneration package
• A generous quarterly bonus structure
• A company pension scheme
• Professional growth through certification as well as personal development
• Mentoring from leading sector experts
• Training across a variety of platforms and specialisms
• Time off between Christmas and New Year
• The opportunity to celebrate our success with cake, regular team lunches and an end of year party

Please find out more about us and the role on our website.

Job Type: Full-time

Salary: £40,000.00 to £50,000.00 /year

Broster Buchanan are working with a large Social Housing provider based in Central London. The Financial Accounting Manager is responsible for providing a comprehensive technical accounting and financial reporting service across the group. You will be responsible for statutory accounts, statistical returns, financial reporting and providing accounting advice on a wide variety of accounting issues. The role will manage a team responsible for supporting the delivery of this work across what is a large complex organisation.

This is an exciting time to be joining the organisation during a period of change and transformation and so for the right person the career development opportunities could be endless. The successful applicant for the post will be a CCAB qualified accountant and have a high level of technical accounting skills, FRS102 and ideally Housing SORP. You will have experience of completing complex reconciliations, implementing effective internal controls, preparing financial statements and managing a diverse team.

The role will offer a competitive basic salary from c.£70,000 and a comprehensive benefits package. The office is based in brand new offices in central London and will be working with an industry leading department.

Barnardo's is a 150-year-old charity on a journey to transform children's social care . As part of our 10-year corporate strategy, Barnardo's has committed to becoming a digital organisation . The Digital and Technology team (also known as #futurebarnardos) is part of the Strategy & Performance group. Our team is responsible for leading a transformation of the whole organisation , and beyond it the whole children's health and social care sector - inspiring it to take a user-centric , data-driven approach to all our operations , products and services, and building up iteratively from small beginnings to big ideas.

Our goal is simple: to provide better social care , so that more children and families have better outcomes. Along the way we will make sure our staff are equipped and empowered to provide even better support , local government sees us as visionary leaders, and our charitable donors are inspired to be even more generous in supporting us.

We welcome applications from women, BAME and LGBTQA+ people, people with both visible and non-visible disabilities , and neurodivergent people, as we recognise that these people can be under-represented in our sector. Given the nature of our work, it is imperative that we ensure the widest view possible as we build our products and services.

To learn more about the team we are building, please read our blog post .

About the role....

As a delivery manager, you will work closely with a product manager and as part of an agile team, to help produce a product or service for our staff, service users or supporters . Your role is to ensure that your product stays true to user needs, maintains a high velocity of delivery , and is managed well according to agile governance principles .

Key responsibilities :

You will:

* Work closely with your team to ensure everyone is supported and effective in playing their part
* Be accountable for the performance of the team
* Identify ways to unblock and facilitate your team on a daily basis
* Build and maintain teams, ensuring they are motivated , collaborating and working well
* Identify obstacles and help the team to overcome them
* Focus the team on what is most important to the delivery of products and services
* Encourage and facilitate continuous improvement of the delivery team

Successful applicants....

* Evidence of professional knowledge of project or product management
* Completion of a delivery manager course, for instance Scrum Master
* Demonstrable experience in delivering digital products and services
* Demonstrable experience of using a range of project management methods, including agile
* Demonstrable experience of projects where you balanced multiple priorities and managed through ambiguity
* Understanding of 'digital' and transformation programmes
* Experience of matrix-managing multi-disciplinary teams
* Ability to work in a fast-paced , fast-changing environment

This role can be based in any of Barnardo's regional offices, as outlined in the job description, with regular travel to our digital hub in central London.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification , Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Senior Project Manager - Permanent
£57,000 - Excellent Benefits

Your new company
This exciting opportunity is with a very reputable charity, who are looking to expand their IT team during a time of investment and change by appointing a Senior Project Manager.

Your new role
As part of our continued improvement plan for Information Services we are seeking to invest in a IT Project Manager that will successfully manage, co-ordinate ad complete cross departmental projects within the organisation. You will line manage department project managers whilst overseeing project progression and timelines.

You will be responsible for ensuring that project deliverable are completed within planned timescales, costs and budgets as well as managing stakeholder's expectations. You will be implementing their new Housing Management system (Aareon QL) whilst working with their other systems including finance and HR. You will be expected to actively participate in each phase of the full project life-cycle and identify, asses and manage risks and issues.

What you'll need to succeed

• Experience managing end-to-end projects (full project life cycle) that include substantive business change and transformation elements (i.e. not only technical activities
• Development of full-scale project plans
• Process mapping and strong business change management
• Strategic stakeholder engagement
• House management system implementation experience
• Identification and management of risk

What you'll get in return
As well as a competitive salary of up to £57,000 per annum, excellent annual leave and pension benefits, you will get the opportunity to work within a leading organisation that are focused around innovation and collaboration and are continuing to invest heavily across their IT function.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To hold strategic oversight of and centralised governance of all cross-organisational programmes and projects activity agreed through the Corporate Projects Board (CPB), delivering demonstrable positive outcomes required for the successful achievement of the organisation 's Corporate Strategy (2016-2025) and Business Plan.

Work in support of the CPB to provide central governance and with Project SROs, project teams and relevant work-streams, to ensure effective initiation , planning, management , delivery and reporting of Corporate Projects to support the ambitions set out in the Strategic Plan.

To act as a conduit ensuring that the CPB Chair, Corporate Leadership Team, Chief Executive Officer and Trustees are kept abreast of changes in Corporate Programmes and Projects and have confidence in Programme and Project delivery and governance.

Context:

The role will support the Corporate Projects Board Chair and act as an active Programme Manager for the Corporate Director Business Services to lead from within Business Services the planning and successful delivery of projects related to the Corporate Strategy delivery , and Change Programme. The current programme/project portfolio includes but is not limited to:

* Business Services Change Programme (Corporate Service excellence)
* ERP (Oracle) replacement project (Support Systems)
* Voice and Influence Strategy (Children & Young People)
* Children Services Strategic Partnerships (Children Services Operations)
* Impact/Core Priority Programmes (Impact)
* Health and Market Strategy (Health & Social Care)
* Quality Assurance Framework
* Trauma-Responsive Organisation Training (People)
* Barnardo's Foundation (Voluntary Income)
* EDI Action Plan (Diversity)
* Data Transformation : Eclipse (Service User recording)
* Products & Services Transformation (Technology)
* Volunteering & Community Engagement Strategy
* Operations Transformation (Corporate Service excellence)
* Barnardo's University (Learning)

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described

• Work for a prestigious art institution
• Leading role within the finance team

About Our Client

The Courtauld Institute of Art is the UK's leading institution for teaching and research into the History of Art and the conservation of paintings, and is also home to one of the finest small art museums in the world. The Courtauld is currently undergoing a capital transformation project that will make The Courtauld's world-class artworks, research and teaching accessible to more people - in the UK and internationally.

The Finance Department provides a full management accounting and financial information service to the Courtauld group, which consists of the Courtauld Institute of Art and Samuel Courtauld Trust Enterprises Ltd (SCTE). We also provide a similar service to the Friends of the Courtauld (FOCI) and the Courtauld Institute of Art Fund (the Fund).

Job Description

The Deputy Head of Finance is a broad role in a small but busy Finance department. You will directly line manage three members of the team and be the lead expert for Agresso, VAT and tax matters. You will also be responsible for the accuracy of the financial ledgers, financial control and support in financial reporting for the Courtauld Institute of Art.

The Successful Applicant

We are looking for someone with a recognised accountancy qualification (ACA, ACCA, CIMA or CIPFA), excellent interpersonal skills and strong accounting experience who is ready to take on a leadership role.

What's on Offer

• £45140 - £51728
• Excellent USS pension scheme
• Excellent holiday

All applications will be reviewed by Joe Harris from Michael Page.

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Ref Code: MPCY14054301Z
 

Barnardo's is a 150-year-old charity on a journey to transform children's social care. As part of our 10-year corporate strategy, Barnardo's has committed to becoming a digital organisation. The Digital and Technology team (also known as #futurebarnardos) is part of the Strategy & Performance group. Our team is responsible for leading a transformation of the whole organisation, and beyond it the whole children's health and social care sector - inspiring it to take a user-centric, data-driven approach to all our operations, products and services, and building up iteratively from small beginnings to big ideas.

Our goal is simple: to provide better social care, so that more children and families have better outcomes. Along the way we will make sure our staff are equipped and empowered to provide even better support, local government sees us as visionary leaders, and our charitable donors are inspired to be even more generous in supporting us.

We welcome applications from women, BAME and LGBTQA+ people, people with both visible and non-visible disabilities, and neurodivergent people, as we recognise that these people can be under-represented in our sector. Given the nature of our work, it is imperative that we ensure the widest view possible as we build our products and services.

To learn more about the team we are building, please read our blog post .

As a service designer, you will design the end-to-end journey of a service. This helps a user complete their goal and Barnardo's achieve its expected outcome. Your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of the charity.

Key responsibilities:

You will:

* Develop new or iterated services to meet user needs, based on evidence gathered from a variety of existing and new sources, including primary research, existing evidence and organisational goals
* Be trusted to make good decisions and recognise when to ask for further guidance and support
* Focus relentlessly on the user need, and ensure every aspect of product development is user-centric
* Identify where separate interactions with children's social care should act as one service that meet that need

Key activities:

You will:

* Work on defined problem statements and design challenges throughout the product lifecycle, with particular responsibility for the early stages (discovery and alpha)
* Work in an autonomous fashion, empowered to make key decisions, as part of a multidisciplinary product team including users
* Analyse failure within services and identify root causes for that failure
* Identify opportunities for cost reduction and improvement within an existing service
* Understand the existing supporting system of a service and design targeted improvements to that system to accommodate the new service - both digital and process base
* Collaborate on designs with analysts and developers
* Welcome the constructive criticism of their work and be able to constructively review the work of others
* Contribute to the development of design concepts
* Interpret evidence-based research and incorporate this into your work
* Represent Barnardo's internally and externally (eg conferences, meetups, blogs, interviews etc.)

This role can be based in any of Barnardo's regional offices, as outlined in the job description, with regular travel to our digital hub in central London.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Web and Mobile Applications Developer

Working for a national association, this is a fantastic opportunity to join our in-house IT team based near Gloucester. The Association delivers a full programme of educational courses and seminars, produces a range of publications and other resources that contribute to the continuing professional development of veterinary surgeons and veterinary nurses.

Web and Mobile Applications Developer Responsibilities:

Reporting to the IT Manager, the Web and Mobile Applications Developer will be responsible for assisting in the design, development and maintenance of a range of web and mobile solutions to enhance the Associations digital offering.

Web and Mobile Applications Developer Requirements:

- Minimum of three year’s commercial experience
- Prior experience of supporting and developing for DNN or similar CMS solutions and a working knowledge (development) of ASP.Net driven CMS Website solutions and MS Dynamics CRM would be advantageous.
- You will understand design and web usability standards and to code valid HTML, CSS, JavaScript and / or JQuery.
- Strong SQL server skills are required including the ability to design and implement a database scheme, develop efficient querying and use SQL reporting services.
- As we also develop a number of mobile apps in-house, the individual must have prior experience of development with Java and DART using Flutter and Swift / Objective-C. Previous experience of using the Android SDK and Xcode would be advantageous.
- ASP.Net, C#, Objective C / Swift, SQL. T-SQL, DDL, DML, Stored Procedures, SQL Reporting Services.
- HTML, CSS, JavaScript and / or JQuery, AJAX, XML, XSL, XHTML.
- SSL Security Technologies, JSON & RESTful web services.
- Visual Studio, Xcode IDE, Android SDK and Xcode.
- Experience of developing for DotNetNuke or similar ASP.Net CMS Solution.
- MS Dynamics CRM API and Integration.
- Prior experience or desire to learn Java and DART for cross platform mobile application development using Flutter and Swift / Objective-C.

About BSAVA:

British Small Animal Veterinary Association (BSAVA) promotes excellence in small animal practice through education and science. They are a professional body to serve veterinary surgeons that treat companion animals. The majority of their members work in practice and represent over a third of the working veterinary surgeons in the UK.

Location: Gloucester, Gloucestershire

Job type: Full Time, Permanent

Salary: £29,700 to £33,000 per annum depending on experience.

Benefits: Contributions towards Group Personal Pension, Life Assurance and Health Insurance, 23 days holiday.

Closing date: 15th November 2019

You may have experience of the following: Web Applications Developer, Mobile Applications Developer, Software Engineer, Software Developer, Analyst Programmer, ASP.Net, SQL, Application Developer, Programmer, JavaScript Developer, Systems Designer, Development Analyst, Application Engineer, .Net Developer, C#, App Designer, Front End Developer, Microsoft SQL Server, Web Developer, Application Developer, HTML, CSS, etc.

Ref: 90120

Barnardo's is a 150-year-old charity on a journey to transform children's social care . As part of our 10-year corporate strategy, Barnardo's has committed to becoming a digital organisation . The Digital and Technology team (also known as #futurebarnardos) is part of the Strategy & Performance group. Our team is responsible for leading a transformation of the whole organisation , and beyond it the whole children's health and social care sector - inspiring it to take a user-centric , data-driven approach to all our operations , products and services, and building up iteratively from small beginnings to big ideas.

Our goal is simple: to provide better social care , so that more children and families have better outcomes. Along the way we will make sure our staff are equipped and empowered to provide even better support , local government sees us as visionary leaders, and our charitable donors are inspired to be even more generous in supporting us.

We welcome applications from women, BAME and LGBTQA+ people, people with both visible and non-visible disabilities , and neurodivergent people, as we recognise that these people can be under-represented in our sector. Given the nature of our work, it is imperative that we ensure the widest view possible as we build our products and services.

To learn more about the team we are building, please read our blog post .

About the role

As a Service Designer you will design the end-to-end journey of a service. These will help users complete their goals and Barnardo's achieve its expected outcomes. Your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of the charity.

As an experienced member of the service design team, you will work on multiple services, or a holistic systems design project, as well as influencing and mentoring less experienced colleagues. You'll work closely with the head of service design to set the direction of the service design profession, assure the quality of delivery across teams, and ensure methodologies are fit for purpose and continually iterated and improved. You'll be a visible and engaged partner to senior stakeholders around the business and become a trusted advisor on meeting organisational needs and challenges .

You will be a confident and competent designer who is able to develop designs based on evidence of user needs and organisational outcomes. You can be trusted to make good decisions and can recognise when to ask for further guidance and support .

You will be responsive to new developments within design, digital, technology and charity, looking to ensure your programme of work remains innovative and relevant.

Key responsibilities include:

* Lead teams of service designers, and work on complex or systemic projects yourself
* Analyse failure within services and identify root causes for that failure
* Identify opportunities for cost reduction and improvement within an existing service
* Understand the existing supporting system of a service and design targeted improvements to that system to accommodate the new service - both digital and process based

Successful applicants will have experience of:

* Leading or managing a team of designers to produce high quality outputs within an agreed period of time
* Working in an interdisciplinary transformation team, for instance a digital team or a human-centric design studio
* Sketching and prototyping offline and online, for instance using Marvel, Invision or Sketch
* Explaining design ideas and concepts in a way that other people understand
* Interpreting user research into user stories and acceptance criteria
* Designing form and function together in a service or user journey
* Reducing or removing service complexity
* Understanding of the constraints and opportunities of services on the internet
* Contributing to design workshops
* Working in a fast paced environment
* Excellent written, visual and verbal communication and presentation skills
* Ability to work with a complex and challenging set of stakeholders

This role can be based in any of Barnardo's regional offices (Belfast, Edinburgh, Leeds, Liverpool, Birmingham, Cardiff, Greater London and Crawley), with regular travel to our digital hub in central London (see further detail in Job Description).

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements .

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification , Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

How would you like to be part of a progressive charity that is actively investing in developing technology solutions?

An environmental NGO at the forefront of advocating and campaigning for a more sustainable future, is now looking for a highly motivated Applications Specialist to support, maintain and develop across their estate of core business applications to ensure that both the charity's people and campaigns will thrive.

You will be responsible for proactively pursuing business process improvements, participating in, and in some cases, leading on innovative and developmental projects. To ensure you are delivering a responsive and positive centred customer service approach, you will ensure that you deliver on the demanding and rapidly changing needs of a dynamic and successful organisation. This will be achieved by working side-by-side with their technology colleagues and key stakeholders in identifying and implementing improvements and innovative changes!

We are seeking a technically proficient individual who is well-versed in the latest Microsoft technologies such as Office 365, and understands the nuances of cloud computing, ideally having previously used Azure Cloud. With previous experience of improving business processes and building capacity, you will also be comfortable with quickly learning new technologies and in understanding how they interface with each other. Importantly, you will be adept at communicating complex issues to different audiences while also bringing both the team and stakeholders with you in resolving issues, exceeding expectations and ultimately improving the service that the charity offers.

This fantastic role sits with a team of experts in application support, IT Infrastructure and technology solutions who work together using an ITIL-based service desk; this is a friendly, fast-paced and engaged department that supports over 180 staff and volunteers across London and regional offices, and remote workers around England, Wales and Northern Ireland.

Please express an interest by attaching your CV; a full job description will be provided by Prospectus to applicants who are successful at the initial selection process.