Transformation manager jobs

Contract: 12 Month Fixed Term

Salary: £46,700 - £55,800

Closing Date: Tuesday 23 June

Interviews: W/C 6 July

Centrepoint, the UK's leading youth homelessness charity, is looking for a Senior Change Communications Specialist to join our Communications and Campaigns team in London.

About Us

Centrepoint supports over 16,000 young people each year by providing accommodation, health support, life skills and opportunities to access education, training and employment. Our ambition is to end youth homelessness by 2037.

The Communications and Campaigns team helps colleagues, supporters and stakeholders stay informed, engaged and connected to Centrepoint's strategic priorities.

As Centrepoint embarks on a significant period of organisational change and transformation, we're seeking an experienced communications professional to help colleagues understand, engage with and adopt change across the organisation.

The Role

Working closely with senior leaders and programme teams, you'll lead the communications approach across key transformation programmes, creating clear, engaging and effective communications that build understanding, confidence and engagement.

You'll combine strategic thinking with hands-on delivery, helping colleagues navigate change while ensuring communication activities support successful programme outcomes.

Centrepoint operates a hybrid working model, requiring colleagues to work from the office for at least 50% of their working time.

About You

You'll have:

• Significant experience delivering change communications within complex organisations
• Experience supporting transformation, organisational change or culture change programmes
• Excellent written and verbal communication skills
• Strong stakeholder management and influencing skills, including advising senior leaders
• The ability to translate complex information into clear, engaging communications
• Experience developing communication strategies, plans and engagement activities
• Knowledge of internal communication platforms such as SharePoint and Viva Engage
• Understanding of change management methodologies such as ADKAR or Kotter
• A proactive, collaborative and highly organised approach

Desirable:

• Experience within the charity, non-profit or social impact sector
• Experience using data and insight to evaluate communications effectiveness
• Experience supporting communications during risk or crisis situations

What You'll Be Doing

• Leading communications across Centrepoint's change and transformation programmes
• Developing communication strategies, plans and key messaging frameworks
• Advising senior leaders and programme sponsors on communication and engagement approaches
• Creating high-quality content including leadership messaging, presentations, FAQs, briefings and intranet content
• Designing two-way communication activities that encourage feedback and engagement
• Ensuring communications align with change management principles and support successful adoption
• Managing communication risks and implementing mitigation plans
• Overseeing internal channels including intranet, newsletters and briefings
• Using feedback and engagement data to continuously improve communication effectiveness

Why Join Centrepoint?

We offer a competitive salary and excellent benefits, including:

• 25 days annual leave, rising to 27 days
• Healthcare cash plan
• Private medical insurance
• Income protection
• 5% employer pension contribution
• Cycle to Work scheme
• Interest-free travel loan
• Learning and development opportunities

Equality, Diversity and Inclusion

Centrepoint is committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds and communities and recruit solely on the basis of skills, experience and suitability for the role.

Applications

We recognise candidates may use AI tools to support applications. This is absolutely fine, however all examples and information provided must be accurate, truthful and reflect your own experience.

Don't miss this opportunity to join Centrepoint as a Senior Change Communications Specialist. Apply now.

Hours: 37.5 hours per week

Location: London, UK (Hybrid – 50% office attendance)

Summary Purpose - what you will be achieving:

The Policy Directorate brings together the Academy’s policy, analysis and external affairs functions to address major science and health policy issues in the UK and internationally. The Directorate works as a single, coordinated team, focusing resources on priority areas, applying strategic approaches, generating high-quality evidence and insights, and engaging effectively with government, stakeholders and partners to inform decision-making and influence policy.

You will lead and integrate the Academy’s external affairs function—spanning policy influence, parliamentary and government engagement, and sector engagement through FORUM—to strengthen our reach, visibility and impact.

By drawing on the Academy’s Fellowship, networks and reputation, you will ensure coherence across all external-facing policy activities and play a senior leadership role in delivering the Academy’s transformation priorities. You will position the Academy as an authoritative voice on medical science and health, and ensure that our external engagement is strategic, aligns with the wider organisation’s approach to stakeholder management, and strengthens our influence.

About the Role

Strategic leadership across external affairs

• Lead and integrate policy engagement and relationships to deliver a coherent external affairs strategy.
• Ensure alignment between external affairs activities related to policy and wider Academy strategic priorities (through COO).
• Provide strategic advice on public affairs opportunities, political risk, reputational management and external positioning.

Team leadership, governance and performance

• Lead a unified external affairs team, embedding KPI-driven planning, performance management and evaluation.
• Build capability, progression pathways and consistent project management approaches within the team.
• Manage political risk on behalf of the Academy, ensuring effective governance, narrative discipline and coherent external messaging.
• Ensure cross-Academy planning and alignment between external affairs, policy development, policy analysis, communications and engagement functions.

Strategic programme and portfolio leadership

• Oversee priority influencing programmes, ensuring coherence, sequencing and impactful delivery.
• Provide external-facing leadership for high-profile programmes.
• Support cross-sector initiatives and commissions by providing strategic political insight and external influence.

Political, parliamentary and institutional influence

• Lead the Academy’s UK parliamentary and government engagement strategy, including select committee interactions, parliamentary briefings and relationship building with MPs, Peers and parliamentary staff.
• Position the Academy as an authoritative voice on medical science, policy priorities and the wider health system.
• Build and sustain high-level influencing relationships across parliament and political parties, national bodies, arm’s-length agencies, health systems and sector leaders.

FORUM and commercial

• Oversee and evolve the Academy’s FORUM to align with policy priorities and maximise its impact as a neutral, cross-sector convening space exploring scientific innovation, technological trends and strategic priorities shaping UK healthcare.
• Lead the transformation of FORUM into a leading UK convenor, including membership growth, securing contributions from organisations, and delivering at least six high-quality convenings per year.
• Contribute to income-generating initiatives within approved budgets and ensure external-facing activities support organisational sustainability.

Leadership within the organisation

• As a member of the Academy Leadership Team (Heads and Directors), contribute to organisational strategy, cultural development and the transformation programme.
• Provide senior leadership on organisational measurement, impact reporting and securing external funding.

Financial and governance responsibilities

• Oversee budgets associated with external affairs and related programmes.
• Ensure compliance with governance processes, financial controls and risk management.

Requirements

• Strong track record in public affairs, political strategy or policy influencing, with demonstrable success securing policy adoption and measurable outcomes.
• Experience leading communications, media or public-facing activity in a complex environment.
• Understanding of the UK science, research and public health landscape, including inequalities, national strategies and institutional dynamics.
• Proven experience managing teams, building capability and integrating multidisciplinary functions.

Benefits

We provide our staff with a comprehensive benefits package outlined as follows:

Competitive rewards

• Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
• Life assurance at three times your salary.

Work-life Balance

• Hybrid and agile working. 50% office attendance.
• 26 days annual leave, plus Christmas closure days and bank holidays.
• Buying and selling leave.
• Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).

Wellbeing and Development

• Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
• Support through tailored learning and development.

Additional Benefits

• A range of enhanced benefits become available once you’ve completed your probation period.

For more information and to apply, please visit our careers portal.

Closing date: 9:00am on Monday 22 June 2026.

Interviews will likely be held w/c 6 July 2026.

Finance Project Manager
Salary: £61,000
1 year Fixed Term Contract, Full-time
Hybrid working – 2 days in office
Location: Central London

A prestigious scientific institution with a global reputation for excellence is seeking a Finance Project Manager to join its finance team. This is a unique opportunity for a qualified accountant to lead high-impact finance projects and play a key role in enhancing financial processes, reporting, and risk management within an organisation dedicated to advancing knowledge, research and innovation for the benefit of society.

About the Role
Reporting to the Head of Finance Systems and Projects, the Finance Project Manager will lead on the delivery of finance projects that improve the efficiency, effectiveness and transparency of financial operations across the organisation.

You will work closely with senior finance leadership to support strategic decision-making by developing enhanced reporting, strengthening financial controls, and delivering process and system improvements. The role also involves collaborating with stakeholders across the organisation to ensure finance initiatives are well understood and successfully embedded.

You will oversee projects that span financial and non-financial reporting, fund accounting, and systems optimisation, while contributing to investment reporting, governance processes, and risk management frameworks. This position offers exposure to a wide range of finance activities within a complex and intellectually stimulating environment, where innovation, accuracy and continuous improvement are highly valued.

Key Priorities:

• Lead the delivery of finance projects to improve processes, systems and reporting capabilities
• Enhance financial and non-financial reporting, including KPIs and impact measures
• Support fund accounting, restricted fund reporting and donor compliance requirements
• Contribute to investment reporting and governance, including liaison with external managers
• Drive process reviews and system improvements across finance and procurement functions
• Strengthen financial controls, policies and risk management frameworks
• Engage stakeholders to ensure successful delivery and adoption of finance initiatives
• Support preparation of papers for senior committees and governance forums

About You
We are seeking a CCAB-qualified accountant (or equivalent) with significant post-qualification experience and a strong background in financial reporting, project delivery, and continuous improvement within a complex organisation.
You will bring:

• A proven track record in delivering finance projects, process improvements or transformation initiatives
• Strong technical accounting knowledge, including statutory reporting, audit and regulatory compliance
• Experience in risk management, internal controls or audit environments
• Excellent communication skills, with the ability to present complex financial information to non-finance stakeholders
• A proactive and solution-focused approach to improving systems, processes and governance
• Strong stakeholder management skills and the ability to influence at all levels
• The ability to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment

Desirable experience includes exposure to legacy administration, Board-level reporting, or finance systems such as Xledger or Vena.

This role would suit someone who thrives on delivering change, enjoys solving complex challenges, and is motivated by working in a collaborative, mission-driven environment that values integrity, innovation and excellence

We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.

The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.

Key Responsibilities

Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:

Team Leadership & Development

• Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
• Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
• Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.

Supporter Care & Experience

• Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
• Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
• Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
• Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
• Oversee the processing of acknowledgements and problem payments.
• Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.

Supporter Retention & Engagement

• Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
• Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
• Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.

Budget & Performance Monitoring

• Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
• Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
• Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
• Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.

Data, Processes & Compliance

• Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
• Manage the development and documentation of procedures covering all supporter care processes and data capture.
• Support colleagues in their use of the CRM database and maintain data entry procedures.
• Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.

Cross-Team Collaboration & Partner Management

• Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
• Take a lead in managing relationships and processes with response handling agencies and other external partners.

Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Are you a digital product leader who enjoys balancing strategy with delivery, user needs with organisational priorities, and long-term vision with day-to-day execution?
 

Great Ormond Street Hospital Charity is looking for a Senior Website Manager to lead the evolution of one of our most important digital products. Our website is much more than a website - it is where supporters discover our work, fundraisers find inspiration, donors take action, and people learn about the difference their support makes to seriously ill children and their families.

This is a high-profile role sitting within our Performance Marketing and Digital Engagement team, with responsibility for shaping the future of the charity’s digital experience. We’re looking for someone who can think strategically about where we need to go, while also being comfortable rolling up their sleeves to help make it happen.
 

You’ll lead the website product roadmap, drive continuous improvement across supporter journeys and work across a wide range of teams including Fundraising, Marketing, Communications, Technology, Data and external partners. Success in this role comes from being able to flex between strategic planning, stakeholder management, product ownership, user experience, optimisation and delivery.

No two days are likely to look the same. One day you might be facilitating roadmap discussions with senior stakeholders, the next analysing user behaviour, shaping an SEO strategy, reviewing backlog priorities with developers or testing new approaches to improve conversion and supporter engagement.
 

We’re looking for someone who enjoys bringing people together around a shared vision, navigating complexity and making confident decisions based on evidence, user needs and organisational priorities. Someone who can challenge constructively, build consensus and help teams focus on what will create the greatest value for our supporters and the organisation.
 

Salary

The salary for this role is £51,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Note – this job is known internally as Senior Product Manager – Website. 

Key Responsibilities

• Lead the strategic vision, roadmap and ongoing development of the charity website, ensuring it supports supporter needs, fundraising objectives and organisational priorities.
• Own the website product backlog, balancing long-term improvements, business priorities, technical considerations and user experience enhancements.
• Work closely with Technology teams, developers, analysts, content specialists and external partners to scope, prioritise and deliver digital improvements through agile ways of working.
• Champion a user-centred approach, using insight, research, testing and data to improve supporter journeys and digital experiences.
• Lead website optimisation activity, including experimentation, A/B testing, user research and conversion improvement initiatives.
• Drive the GOSH’s SEO strategy, ensuring content and technical improvements support sustainable growth and discoverability.
• Build strong relationships across Fundraising, Communications, Marketing and Technology teams, helping align priorities and bring stakeholders together around shared goals.
• Translate organisational needs and supporter insight into clear product outcomes, user stories and prioritised delivery plans.
• Manage website performance, governance, accessibility and compliance, ensuring the platform remains secure, effective and fit for purpose.
• Lead and develop a small team while building digital capability across the organisation through guidance, training and best practice.

Skills, Knowledge and Expertise

• Significant experience managing websites, digital products or digital platforms in a complex environment.
• Strong product management experience, including roadmap development, backlog management and prioritisation.
• Experience working across multiple teams and stakeholder groups, with excellent relationship-building and influencing skills.
• Strong understanding of user-centred design, digital optimisation and supporter or customer journey development.
• Experience using analytics, user research and insight to inform decisions and improve performance.
• Strong SEO knowledge and experience developing strategies that drive growth and visibility.
• Experience working with software engineers, technology teams and external suppliers to deliver digital products and improvements.
• Ability to move comfortably between strategic thinking and hands-on delivery, adapting to changing priorities and organisational needs.
• Strong communication skills, with the ability to translate complex information for technical and non-technical audiences.
• Experience leading and developing teams, creating a collaborative and high-performing environment.

This is a varied and high-impact role where you’ll help shape how people experience GOSH Charity online—from the first moment they discover us to the actions they take to support seriously ill children and their families.
 

You’ll have the opportunity to influence strategy, lead digital transformation, improve supporter experiences and work with a wide range of talented colleagues across the organisation. If you enjoy solving problems, bringing people together and creating digital experiences that make a difference, we’d love to hear from you.

Are you a skilled internal communicator who knows how to bring complex change to life? Are you passionate about colleagues and their experience at work?

Do you want your work to genuinely matter – helping colleagues understand, engage with and champion transformation that improves the lives of the people we support? 

Community Integrated Care is one of the UK’s largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.   

As we deliver our ambitious five-year strategy - Best Lives, Bolder - this is a defining moment for our organisation. We are setting out to deliver meaningful change across our organisation - strengthening how we work, empowering our colleagues, and improving outcomes for the people we support. 

We’re looking for an exceptional Internal Communications Manager – Projects to lead how we communicate across our strategic portfolio of programmes and projects, playing a pivotal role in bringing our strategy to life through clear, engaging and impactful internal change communications. 

This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour’s commute of Widnes, Cheshire.

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What is The Deal for you?

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• Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
• Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.

More about the role: 

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This role is perfect for someone who wants to continue to build an incredible career in an award-winning internal communications team, and shape how large-scale change is understood and experienced across a national organisation. 

You’ll lead internal communications across our strategic portfolio of programmes and projects - ensuring colleagues feel informed, engaged and inspired throughout the change journey. 

Working closely with senior leaders, project teams and the wider Communications team, you’ll ensure that our programmes and projects are supported by clear, consistent and compelling internal communications that align with our organisational narrative and values. 

You’ll act as a subject matter expert in change communications, helping to guide stakeholders, challenge thinking and deliver approaches that truly land with colleagues across diverse roles, locations and working environments. 

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What you'll be doing:

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• Leading the development and delivery of internal communications across our strategic portfolio of programmes and projects
• Creating and owning comprehensive internal communication strategies and plans that support organisational and project objectives
• Partnering with project managers, business partners and senior leaders to develop clear, engaging change communications
• Translating complex information into compelling, accessible content for a wide range of audiences
• Developing creative campaigns and approaches that engage colleagues across multiple geographies and functions
• Ensuring consistency of messaging, tone and brand across all internal communications
• Managing project communication channels in collaboration with the wider internal communications team
• Building a network of internal communication champions to support engagement and storytelling
• Identifying and managing communication risks and opportunities across programmes
• Measuring and evaluating internal communication effectiveness, providing insight and reporting to senior stakeholders
• Working collaboratively across communications teams to align internal and external messaging where appropriate 

What we’re looking for:

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We’re looking for a confident, proactive internal communicator who can combine strategic thinking with hands-on delivery in a fast-paced, evolving environment.

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You'll bring:

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• ​Proven experience in internal communications, particularly within change and project environments
• ​Strong experience developing and delivering internal communication strategies and plans
• ​Excellent writing and storytelling skills, with the ability to engage diverse audiences
• ​Confidence in working with and influencing senior stakeholders
• ​The ability to manage multiple priorities and competing demands
• ​Experience engaging colleagues across dispersed teams and varied roles
• ​A creative and solutions-focused mindset
• ​Strong relationship-building skills and the ability to collaborate across teams 

If you want to take on a role where your internal communications will directly support meaningful organisational change, and help thousands of people live their best lives, we’d love to hear from you. 

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Why Join us

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• ​You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
• ​Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office. 
• ​A collaborative, values-driven team where your work will be seen, valued and celebrated 
• ​Opportunities to travel nationally and attend sector events and media moments. 
• ​A contributory pension scheme to help you plan for the future. 
• ​Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.  

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Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

Ivy Rock Partners is working with an outstanding educational organisation to recruit a Transactional Finance Manager on a 12-month fixed-term contract.

This is an excellent opportunity for an experienced finance operations professional to lead a high-performing transactional finance function during a period of ongoing transformation and improvement. Reporting into the senior finance leadership team, you will oversee key financial operations, ensure robust financial controls, and drive service excellence across the organisation.

The Role

You will lead a transactional finance team responsible for accounts payable, accounts receivable, banking, payments and financial services administration. The successful candidate will ensure efficient and effective financial transaction processing, maintain strong governance and compliance standards, and identify opportunities to improve processes, systems and controls.

Key responsibilities include:

• Leading and developing a finance operations team, providing clear direction, support and accountability.
• Ensuring timely and accurate processing of accounts payable, accounts receivable and banking transactions.
• Overseeing balance sheet reconciliations and maintaining the integrity of financial control processes.
• Managing debt recovery activities and supporting cash collection performance.
• Reviewing and approving payment runs and other banking transactions.
• Supporting fraud prevention initiatives and strengthening financial controls.
• Working closely with finance systems colleagues to enhance reporting, processes and system functionality.
• Monitoring regulatory developments and ensuring compliance with relevant financial policies and procedures.
• Leading process improvement initiatives and implementing best practice across finance operations.
• Building strong relationships with stakeholders across the wider organisation and providing guidance on financial procedures and controls.

About You

We are seeking an experienced finance professional with a strong background in financial operations and team leadership.

You will have:

• Proven experience managing finance operations teams within a complex organisation.
• Strong knowledge of accounts payable, accounts receivable, banking and financial controls.
• Experience managing financial transactions, reconciliations and compliance processes.
• The ability to communicate complex financial information clearly to non-finance stakeholders.
• A track record of improving processes, controls and service delivery.
• Experience leading or contributing to cross-functional projects and organisational change initiatives.
• Strong analytical and problem-solving skills.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Strong systems capability and advanced Microsoft Excel skills.
• Higher Education or Further Education sector experience is desired.

What's on Offer

• Competitive annual leave and pension.
• Flexible hybrid working arrangements.
• A 12-month fixed-term contract.

For more information or to discuss the opportunity in confidence, please contact Megan Hunter.

Global Programs Project Manager (Contractor)
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.
Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth.
This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.

Job Summary
Working alongside the Global Programs Team, the Project Manager is responsible for coordinating the planning and delivery of projects from concept through to execution. The role involves managing logistics, supporting stakeholder engagement, and ensuring initiatives are delivered on time and to a high standard. The postholder will manage multiple projects and deadlines simultaneously, with the ability to prioritise effectively, must thrive in a fast-paced environment, and apply creative problem-solving to deliver successful events. Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.

Key Responsibilities
Project Management & Logistics

• Manage the planning and delivery of multiple concurrent projects, ensuring alignment with organisational objectives and achievement of key milestones.
• Oversee the end-to-end lifecycle of events, from initial concept, registration, and contracting through to delivery and post-event evaluation.
• Work with the Global Programs team to ensure events are delivered on time and to a high standard.
• Accountable for overseeing end-to-end project delivery, coordinating across a wider team with defined responsibilities to ensure successful delivery within the project workstream.
• Build and manage strong stakeholder relationships, providing professional, timely support and acting as a key point of contact.
• Ensure data integrity on the information we hold.
• Provider effective reporting as needed.
• Manage and optimise delegate registration and booking systems, ensuring accuracy, efficiency, and a seamless participant experience.
• Manage the logistical event delivery (remote or in-person), including setup, logistics, and real-time issue resolution, ensuring a high-quality delegate experience throughout the event.
• Coordinate complex scheduling, calendars, and travel arrangements.
• Any other task in relation to the charity’s needs.

Communication & Content

• Coordinate pre-event production, collaborating with external designers and stakeholders to ensure timely delivery of all assets and documentation.
• Manage cross-functional coordination for event delivery, ensuring effective communication across stakeholders, including localisation and translation requirements for regional relevance.
• Ensure accuracy, consistency, and timely updates of all event-related content across online platforms.
• Provide administrative and practical support to event personnel in global locations as they deliver our programs.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

Research, Reporting & Finance

• Ensure relevant reporting and documentation are supplied to stakeholders.
• Manage expense processing and support budget oversight, ensuring accurate tracking, forecasting, and alignment with programme objectives in collaboration with senior leadership.

Cultural Adaptation & Coordination

• Contribute to the development of our programs globally, from ideation through to delivery.
• Assist with the localisation of content to ensure materials are culturally appropriate,supporting communication with translators and stakeholders to help adapt resourcesfor different cultural contexts.

Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.

Experience (Essential)

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
• A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
• Managing multiple projects and deadlines simultaneously, with the ability to prioritise effectively, owning and delivering end to end events from planning through to execution and evaluation.
• Strong stakeholder management and interpersonal skills, with the ability to build relationships and work effectively across cross-functional teams.
• Proven track record of managing and controlling project or event budgets including forecasting and cost management.
• Negotiating and managing external suppliers and partners.
• Working across different regions, cultures, or time zones demonstrating cultural awareness and adaptability.
• Professional in appearance with a proactive approach and a desire to constantly improve and grow.
• Willingness to be flexible in working hours with occasional travel and overnight stays.
• Knowledge of standard office administrative practices and procedures.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.

Experience (Desirable but not required)

• Experience delivering a programme of learning (content and structure).
• Understanding of generous giving and experience of working with donors.
• Knowledge of copywriting for different platforms (e.g. digital, presentations, printed materials).
• Additional language skills.
• Working knowledge of Asana, Beacon, Canva, Mailchimp and Survey/ticketing Apps.

Contract Terms
Working hours and hourly rate will be agreed in advance.

 

This is an exciting opportunity to work in a purpose-driven organisation where high-quality data is central to delivering impact. You’ll play a key role in building and optimising our modern data platform, ensuring our data is reliable, secure and accessible for decision-making across the organisation.

In this hands-on role, you’ll design and develop scalable data pipelines, working across ingestion, integration and transformation using modern cloud technologies. You’ll collaborate closely with colleagues across IT, Digital and Information Governance to embed strong data engineering practices, improve data quality and support the transition to Microsoft Fabric. You’ll also help enable colleagues to make better use of data by supporting analytics and reporting.

We’re looking for someone who is curious, collaborative and driven to continuously improve. You’ll have experience working with cloud-based data platforms and tools such as SQL and Python, and be confident building robust, well-governed data solutions. If this is a role that you would be interested in please do click the apply button.

Please note that the advert may close earlier based on the volume applications received, so we encourage you to apply as soon as possible if you are interested.

We have a newly created opportunity for a Technology Change and Release Lead to join our fantastic Technology team at RBL.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Service Delivery team, the Technology Change and Release Lead will be accountable for the safe, controlled, and predictable introduction of technology change across our organisation. Operating as the Change Enablement practice owner, this role will ensure that all changes whether delivered internally, by suppliers, or as part of product/platform roadmaps are assessed, authorised, scheduled and reviewed in line with best practice.

Reporting to our Service Delivery Manager, this new role will play a vital role in ensuring that all technology changes are clearly communicated and well understood across the organisation. It will support the knowledge management process by maintaining accurate and accessible information within the knowledge management system, and by ensuring that impact analysis is effective through a reliable, up to date configuration management database.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        Starting 24th June 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Lead MSF UK’s organisation‑wide change programme, delivering projects which improve our efficiency and effectiveness so that we can maximise the support we send to MSF's medical-humanitarian operations. A senior role for an experienced change leader who can drive transformation, influence at executive level, and embed lasting benefits in our business processes.

Hours: 37.5 hours per week, Mon-Fri

Duration: Fixed Term Contract, 24 months

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £61,531.29 to £75,204.91 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job purpose:

The Change Delivery Lead defines, manages and delivers MSF UK’s organisation‑wide change programme, incorporating priority projects identified in the 2026/27 Plan. The role ensures that benefits realisation and process improvement are embedded from the outset, delivering sustainable improvements in efficiency and effectiveness to enable MSF UK’s Strategic Direction 2026/31.

Please download the full job and person specification below for further details.

This is a unique opportunity to join Practical Action at an exciting and pivotal point in our journey. We are seeking an exceptional Executive Assistant to provide dedicated support to our Interim CEO during a period of transformation, growth and strategic development, while we recruit and appoint our permanent CEO.

Working at the heart of the organisation, you will play a key role in ensuring continuity, maintaining momentum and supporting the successful transition to new leadership. This highly visible position offers the opportunity to contribute directly to the next chapter of Practical Action's impact and ambition.

We are looking for an experienced, highly organised and proactive Executive Assistant who can provide outstanding strategic and operational support to the CEO of a respected international development organisation. Acting as a trusted partner, you will enable the CEO to focus on organisational leadership, external engagement, fundraising and the delivery of strategic priorities.

The role encompasses complex diary and inbox management, preparation of high-quality briefings and correspondence, Board and governance support, and coordination with senior stakeholders across the organisation and internationally. You will work closely with colleagues, partners and supporters across multiple countries, cultures and time zones, ensuring the smooth and effective operation of the Executive Office.

This is a demanding and rewarding role that requires exceptional judgement, discretion and attention to detail. The successful candidate will be comfortable operating in a fast-paced, complex environment, able to manage competing priorities with confidence, and skilled at building effective relationships with a diverse range of stakeholders, including senior leaders, trustees, partners and external representatives.

If you thrive on enabling others to succeed, enjoy working at the centre of decision-making, and are motivated by the opportunity to support an organisation delivering meaningful global impact, we would love to hear from you.

 Accountabilities:

Executive and CEO Office Support

• Proactively manage the CEO's diary, inbox and correspondence, exercising independent judgement in prioritising requests and protecting time for strategic priorities.

• Prepare and commission high-quality briefings, background notes, talking points and presentation materials to ensure the CEO is fully prepared for all meetings and engagements.

• Draft, review and quality-assure outgoing correspondence, reports and communications on behalf of the CEO.

• Coordinate and manage complex domestic and international travel arrangements, itineraries, visas and logistics for the CEO and COO, ensuring efficiency and value for money.

• Manage the CEO and COO’s expense reporting and the Executive Office budget, maintaining accurate records and flagging issues proactively.

• Serve as the first point of contact for the CEO's office, managing enquiries from staff, partners, donors and stakeholders with professionalism and discretion.

• Work closely with the Internal Communications and Social Media team lead to ensure CEO internal and external communications are delivered well.

Board and Governance Administration

• Lead the end-to-end administration of Board of Trustee meetings and sub-committees, including scheduling, preparation of Board papers, agenda coordination and minute-taking, utilising AI. The majority are virtual due to the international nature of the board. In-person meetings take place approx. every 18 months.

• Maintain the governance calendar and ensure all regulatory and statutory reporting deadlines are met in coordination with the Company Secretary, CEO and COO.

• Support the onboarding of new Trustees and maintain up-to-date records of Board membership, terms of office and declarations of interest.

• Build strong working relationships with Trustees, acting as a responsive and reliable point of contact between Board meetings.

• Assist with the organisation of the Annual General Meeting and other governance events.

Leadership Team Coordination

• Coordinate the Global Leadership Team (GLT) meeting cycle, including agenda-setting, papers, actions and follow-up, working closely with the CEO and members of GLT.

• Support the CEO in tracking GLT action items, strategic priorities and key commitments, flagging issues and ensuring accountability.

• Co-ordinate with Regional and Country Directors on the Senior Leadership Team (SLT) meetings, including agenda-setting, papers, actions and follow-up,

• Assist with the preparation of materials for all-staff communications, leadership away-days and organisational events.

• Build effective working relationships across Practical Action's global offices, navigating time-zone differences and cultural contexts with sensitivity.

Stakeholder and Partnership Support

• Support the CEO's engagement with major institutional donors, trusts and foundations, bilateral agencies and high-value partners, including managing contact records and briefing materials, liaising closely with the business development and philanthropy teams.

• Coordinate logistics for high-level external visits, delegations, conferences and events involving the CEO.

• Assist with donor stewardship activities and the preparation of materials for fundraising and partnership development.

• Represent the CEO's office professionally in interactions with government officials, international organisations and peer NGOs.

Project and Research Support

• Take on research and project management tasks as directed by the CEO

• Continue to test and utilise AI tools to increase efficiency and effectiveness and share learnings with other members of Practical Action

• Support the delivery of special initiatives and cross-organisational projects led from the Executive Office.

• Maintain confidential files and records management systems for the CEO's office, ensuring compliance with GDPR and information governance policies.

 

To be successful in this role, the ideal candidate will be able to demonstrate:

 Essential

• Significant experience (typically five or more years) as an Executive Assistant or Personal Assistant supporting a Chief Executive or equivalent senior leaders in a complex and or charitable organisation.

• Demonstrable experience of Board and governance administration, including minuting meetings and managing trustee or director-level relationships.

• Excellent written and verbal communication skills, including the ability to draft high-quality correspondence, briefing papers and presentations to Board or senior stakeholder standard.

• Outstanding organisational skills and attention to detail, with the ability to manage competing priorities, meet deadlines and maintain quality under pressure.

• High degree of discretion, confidentiality and professional judgement in handling sensitive information about people, partners and organisational matters.

• Strong interpersonal skills and emotional intelligence, with the ability to build trust and credibility with senior internal and external stakeholders.

• Experience of coordinating complex international travel and managing logistics across multiple time zones.

• Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams), AI tools and the ability to learn new digital tools quickly.

Desirable

• Experience working in an international NGO, development organisation or comparable mission-driven environment.

• Familiarity with funder relationships

• Experience supporting or working in an organisation with offices or programmes in the Global South.

• Knowledge of charity law and UK charity governance, including Charity Commission requirements.

• A second language relevant to Practical Action's programme geographies (e.g. French, Spanish, Arabic).

• Experience with CRM or stakeholder management systems.

Skills, Abilities and Competencies

· Problem-Solving

· Strong Communication & Diplomacy

· Adaptability

· Proactive organisation skills

To apply please submit a copy of your CV (no more than 3 pages) and a supporting statement/letter that includes the answers to the following questions:

1.  Tell me how you build relationships in fast-paced environments taking into account those stakeholders being located in different countries and having different cultural background?
2.  Practical Action has a very experienced and diverse board of trustees. Can you give an example of when you have had to build relationships with these types of people. Please describe your approach to having the most effective interactions?
3.  Tell us about the most complex project, event, or initiative you have coordinated?
4.  Describe a situation where you made a significant decision on behalf of a senior executive. What was your thought process and outcome?

 Closing date for applications: 17th June 2026.  Should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

 Interviews: It is anticipated that interviews will take place W/C 22nd June 2026

 If you do not hear from us within five weeks of the closing date, please assume your application has not been successful 

Interim Project Manager – Finance Systems (Business Central SaaS Migration)

Location: London (hybrid working)
Contract: Interim (initial 3-6 months)
Day Rate: Competitive
Start Date: ASAP

A well-known and highly respected cultural organisation is seeking an experienced Interim Project Manager to lead a critical finance systems transformation programme.

This is an exciting opportunity to oversee the migration of Microsoft Dynamics 365 Business Central from an on-premises environment to Business Central SaaS (Cloud), ensuring a smooth transition while supporting the organisation through a period of change within the finance function.

The role will initially require a full-time commitment (5 days per week) and will combine project leadership with broader finance support responsibilities. As the project progresses, the requirement may reduce to approximately 3 days per week, with the focus shifting primarily to the successful delivery of the Business Central SaaS implementation.

Key Responsibilities

• Lead the end-to-end migration from on-premises Microsoft Dynamics 365 Business Central to Business Central SaaS.
• Develop and manage project plans, timelines, risks, issues and stakeholder communications.
• Coordinate internal teams, external implementation partners and third-party suppliers.
• Ensure data migration, testing, user acceptance and go-live activities are effectively planned and executed.
• Work closely with finance and operational teams to review and optimise processes as part of the migration.
• Provide additional finance leadership and operational support during a period of reduced capacity within the finance team.
• Support business continuity across key finance activities where required.
• Deliver training, documentation and post-implementation support to ensure successful adoption of the new platform.

Candidate Profile

We are keen to hear from individuals who can demonstrate:

• Proven experience leading Microsoft Dynamics 365 Business Central implementations or upgrades.
• Strong project management skills with a track record of delivering complex systems projects to time and budget.
• Experience managing migrations from on-premises systems to cloud-based environments.
• A strong understanding of finance processes and controls.
• The ability to engage and influence stakeholders at all levels.
• Excellent communication, planning and problem-solving skills.
• Previous experience working within not-for-profit, arts, cultural or membership organisations would be advantageous, though not essential.

Why Apply?

This is an opportunity to play a key role in a technology transformation within a values-led organisation with a strong public profile. You will have the autonomy to shape the project approach, work closely with senior stakeholders and make a lasting impact on the organisation's finance systems and operational effectiveness.

Contract
Full-time, permanent
(We welcome proposals for flexible working arrangements)

Salary
£50,000 per annum

The Director of Operations for Edinburgh International Book Festival [EIBF] sits at the intersection of programme delivery, organisational management and operational leadership. The role combines events delivery with charity-wide management. This ensures that EIBF runs smoothly, festivals and events happen effectively, and all activity aligns with our charitable objectives and purpose.

The Director of Operations will lead all operational and logistical aspects of the annual Book Festival and year-round programmes. They will ensure effective governance, efficient systems, safe and compliant event delivery, and ensure resources are allocated appropriately to support the charity’s mission to promote engagement with, and enjoyment of, books, writing and ideas. They will manage relationships and contracts with site and production teams, and a range of other key stakeholders and partners. They will own and actively manage policy and systems management in the organisation, including oversight of digital infrastructure, as well as lead the HR function in a busy organisation.

Success in the role will balance the following elements:

• Leading the operational delivery of the Festival and programmes including effective stewarding of key relationships and contractors
• Optimising the culture of EIBF through effective management of HR and internal processes
• Effective management of EIBF planning, systems and processes, including digital transformation.

Key responsibilities will include:

• Strategic operations
• Strategic contribution
• Festival delivery
• People and resource management
• Governance and compliance 
• Systems and process improvement
• Leadership and team management 

Essential Person specification:

• Significant senior operational leadership experience within a complex, fast paced organisation
• Proven experience translating organisational strategy into effective operational delivery, systems and processes
• Experience leading organisational change, growth or transformation while maintaining operational resilience • Strong experience delivering complex live events or public programmes, including logistics, production, venues, and supplier management
• Experience managing contracts, procurement processes, and strategic operational partnerships
• Strong understanding of governance, compliance, risk management, and health and safety
• Experience leading HR processes, people management, and organisational culture development
• Experience delivering systems development, digital transformation, or process improvement projects
• Strong understanding of organisational infrastructure including IT, CRM, ticketing. and data governance
• Excellent leadership, communication, and stakeholder management skills
• Ability to work strategically while remaining practical and hands-on in a small, agile organisation

For more information on key responsibilities and person specifications please see full Job Description on EIBF website. 

Key Dates:

Closing date for applications: Monday 29th June 2026.

Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.