Transformation manager jobs

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to  lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.

Hours: 35 hours per week.

Location: Hybrid working, with one day per week at our London office.

About you

Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing  strategy, as well as leading and managing IT and digital change projects should be second nature to you.  Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen. 

How to apply

For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.

To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.

Closing date: 30 November 2025.

Interview date: First and second-round interviews to be held w/c 8 December 2025.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Details:

Salary: £22,000 per annum based on 2 days/14 hours per week. (FTE: £55,000 per annum)

Contract: Fixed term contract for three years; starting 1 January 2026 to 31 December 2028. Part time role working 2 days (14 hours) per week.

Open to discuss alternative engagement options.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. 

For this role, we expect someone to come into the office in London at least one day per month, when most of the team is likely to be in. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time

Contractually this role is London-based. 

Benefits:

• 25 days pro rata in the first year, increasing to 27.5 days pro rata in the second year of service and 30 days pro rata in the third.
• Matched pension scheme up to 7% of salary
• Family-friendly culture
• Learning and development opportunities
• Enhanced carers and compassionate leave

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Midnight on Sunday 7 December 2025.

Interview dates: Interviews will take place either online over Teams, or in-person at our London office week commencing 15 December 2025 - exact dates TBC

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

It’s unacceptable that where you live or your financial situation impacts the end-of-life care you receive. Too many disadvantaged people and people facing financial hardship can't access the support they need.

This new role will bring strategic direction and thought leadership to our work ensuring that people experiencing socio-economic disadvantage can access high-quality hospice care, when they need it.

We are looking for someone with sound, technical knowledge of the relationship between socio-economic deprivation and health outcomes. Someone with experience working on projects that use evidence and research-based approaches to address health inequity at scale. You will have the skills and expertise to help us work at a system-level to transform practice in hospice care, as well as increase reach. 

You’ll be supported by teams across our organisation to ensure Hospice UK collects the data and evidence required to inform our policy work in this area, and help transform hospice practice. 

Perhaps you’re working in palliative care already - or you might bring strong health equity expertise from another speciality. 

Either way, you’ll become part of a close, 17-strong Programmes Team at Hospice UK. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities. 

You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).

How to apply:

To apply for this role, please send us the following documents by midnight on Sunday 7 December 2025 

• Your CV. Ideally in Word format.
• A completed  supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.)
• A completedequalities monitoring form  - available on our website to download.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed.

Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.

We are looking for a modern people leader who will bring fresh thinking and inspire trust across the organisation; a forward -thinking person who will model the standards of behaviour expected from employees and effectively challenge any employee behaviour that falls below these standards. You will be a confident communicator and decision-maker with the ability to respond quickly and effectively to employee issues.

You will be part of the Senior Leadership Team and will have significant involvement in the development of the Trust across all areas, including future workforce development and organisational transformation.

Working closely with the Chief Executive you will be the trusted deputy in their absence, making key decisions relating to all aspects of the organisation’s operations and providing a consistent leadership approach that reflects our organisational values.

To be shortlisted for this role we require an application form to be completed and submitted.

To apply for the role, please click the button to be redirected to our website.

Role Title: Project Coordinator
Contract: Fixed-term, 12 months
Salary: £30,000 per annum
Place of Work: British Society for Haematology (BSH) Headquarters, 100 White Lion Street, London, N1 9PF (hybrid working, with occasional on-site meetings)
Hours: Full-time, 35 hours (normally 9am-5pm, with an hour unpaid for lunch).

About Us

The British Society for Haematology (BSH) is the largest UK multidisciplinary Haematology Society with over 3,000 members. Our activities include running education events and courses (including our flagship Annual Scientific Meeting held in April), producing guidelines, awarding grants, and raising the profile of haematology.

This is an exciting opportunity to join BSH and help us run a successful project delivering a new website/CMS, CRM and membership portal.

The Role

The Project Coordinator will provide day-to-day support to BSH’s Digital Transformation Programme, ensuring smooth coordination between internal teams, suppliers, and project governance. The role is responsible for tracking milestones, risks, and deliverables to support timely, high-quality implementation of the new website, CRM, and member portal. 

Essential Skills and Experience

• Experience providing project or PMO support within IT, digital, or transformation environments.
• Strong organisational skills and attention to detail.
• Proficiency with Microsoft Office 365 (Teams, Excel, Planner, SharePoint, PowerPoint).
• Good written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.

Please note, this is an urgent role, therefore applications will be reviewed on a rolling basis.
The role will close if a suitable applicant is found, so please do not hesitate in applying for this position.

Interested?

Applying is easy – simply click the apply button. You will be directed to our candidate portal.
There you can see the full Role Profile and upload a CV and Covering Letter outlining your suitability for the role according to the job description and person specification.

The British Society for Haematology is committed to equal opportunities and values diversity in its workforce. We know the value different voices bring and strongly encourage applicants from all backgrounds to apply and will keep applications open until we have satisfactory representation on our shortlist.

No agencies please.

Humanitarian Academy for Development (HAD) is actively recruiting for the position of L&D Operations Manager to be based from its office in Birmingham, UK. Serving the Humanitarian and International Development Sector and its parent Islamic Relief Worldwide - it collects, coordinates and delivers compelling HAD in action content and messaging around the globe to promote the training, research and talent development services HAD offers to retain existing customers and attract new customers. The Division leverages digital platforms, public relations, events and the media, all in line with HAD’s vision, mission and strategy. It is envisioned to be a hub where humanitarian and development theories and practice are studied, examined and developed.

Job Purpose:

· Lead and oversee the operational delivery of all learning and training activities across IRW through HAD, ensuring high-quality, values-driven learning experiences that meet organisational and sectoral needs.

· Take full responsibility for the management and development of HAD’s digital learning offer, ensuring the transformation of traditional training into engaging, scalable, and high-impact e-learning experiences.

· Enhance the visibility, accessibility, and impact of HAD’s learning programmes through effective communication, marketing, and learner engagement strategies.

· Work with IRW stakeholders to develop and deliver initiatives that strengthen management, leadership, and technical capabilities, aligned with organisational culture and values.

The successful candidate must have or be:

• Extensive experience in coordinating or managing training delivery and operations within a large, multi-site organisation.
• Proven record of managing learning systems, logistics, and administration to a high standard.
• Experience in implementing and monitoring quality assurance processes for training programmes.
• Demonstrated ability to engage learners through communication, marketing, or learner engagement strategies.
• Experience of managing budgets, contracts, and supplier relationships related to training delivery.
• Experience in managing and developing teams across different geographical locations.
• Strong operational planning, project management, and organisational skills.
• Excellent written and verbal communication abilities, with experience in marketing or promoting learning initiatives.
• Proficiency in Learning Management Systems (LMS) and e-learning platforms.
• Strong analytical and reporting skills; able to measure and communicate impact.
• Demonstrated understanding of adult learning principles and blended learning design.
• Collaborative leadership style, with the ability to work effectively across cultures and disciplines.

For more information, please click on the Documents tab above to view the full Job Description

Islamic Relief promotes equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.

For more information on the excellent company benefits we offer our employees, please visit: 

What we offer UK colleagues - Islamic Relief Worldwide

Please Note: Interviews are expected to take place in mid-late December 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

For UK based roles, we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

HAD is an equal opportunities employer

Are you a passionate and experienced major donor fundraiser looking for a role that will not only make a real difference, but also shape the future of a growing and impactful charity? Kidz Klub Leeds is looking for a Philanthropy Manager to drive their fundraising efforts to new heights and help them reach more children in need across Leeds.

“I often feel up against it in the community, but Kidz Klub is one of the little pockets of sunshine.”

Since their launch in March 2000, Kidz Klub Leeds have worked with children in every area of their lives, in their communities, homes and schools. They currently work with 1250+ children and their families in the most deprived areas across Leeds each week. Kids Klub Leeds believes that the children are the community changers and nation shakers and that their job is to help them to shine.

The charity’s vision is lasting transformation through the love of God for the most vulnerable children, their families and communities in Leeds. They work in partnership across the church, the city and beyond and are passionate about seeing those with the least, supported with the very best.

About the Role

This newly created senior fundraising position is an exciting, career-defining opportunity! As Philanthropy Manager you will play a pivotal role in developing and implementing the charity’s Major Donor and Individual Giving strategies, ensuring they achieve their ambitious income growth.

As part of our supportive and passionate fundraising team, you will:

• Develop and grow the Major Donor and Individual Giving programmes.
• Create compelling campaigns that inspire generosity and long-term commitment from donors.
• Engage and steward donors, taking them on a meaningful journey with our cause.
• Implement digital and in-person strategies to attract new supporters.
• Build and lead a future fundraising team, shaping the direction of philanthropic giving for years to come.

About You

You should be an experienced major donor fundraiser with a proven track record in securing high net worth gifts. You will understand the power of storytelling and how to create meaningful engagement with supporters. You should be:

• A natural relationship builder, confident in making funding asks and developing long-term donor partnerships.
• A strategic thinker, able to develop and implement systems that ensure growth and sustainability.
• Organised and proactive, skilled at juggling multiple projects while maintaining excellent communication.
• Motivated to lead, with the potential to grow the role into a leadership position, developing a team around you in the future.

Perhaps most importantly, you should be passionate about making an impact, excited about the charity’s mission and the children they serve. You should be committed to raising funds to enable the frontline work of Kidz Klub Leeds to take place and be a passionate ambassador for the charity.

Kidz Klub Leeds is a faith based Christian Charity. Therefore, the charity welcomes applications from those who are happy to support and work within the Christian values, in order to effectively communicate with Christian financial supporters as well as a wider support base.

Why Kidz Klub Leeds

Kidz Klub Leeds is an inclusive place to work, with professional development and excellent support and wellbeing care in place for staff members. The Leadership Team and Trustees are highly supportive of the fundraising team and are actively involved. This is an extremely exciting time to join and contribute to the growth of this inspirational charity.  They offer a great range of benefits including:

• Generous annual leave of 6 weeks, plus bank holidays
• Trusts Pension policy
• Bonus day of leave per 5 years worked scheme
• Wellbeing care
• Excellent team environment
• Professional development

Please be aware this role is subject to successful references and DBS in line with our Safer Recruitment Policy.

This role is permanent and full time however potential for a part time or term time only role for the right candidate. The role will include some out of office hours (eg. some evenings and weekends for presentations and events) and travel will be required to events and to represent the charity.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Hearing Dogs for Deaf People – Senior Trusts and Foundations Manager
Location: Hearing Dogs Head Office, Saunderton near High Wycombe, Buckinghamshire, with very flexible hybrid working.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Senior Trusts and Foundations Manager to develop and secure six and seven figure, multi-year grants from trusts, foundations and other institutional grant funders, e.g. the National Lottery.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, grow their philanthropy programme and increase engagement and impact.

Reporting to the Head of Trusts and Foundations, this role will work as part of a small but high department to deliver objectives and income targets. The role will deputise for the Head of Trusts and Foundations as required and support in the development of the strategy for the department, working across the organisation with colleagues, senior staff, trustees and external trusts and foundation contacts. A key focus of the role will be making bids and writing applications to maximise financial support from charitable trusts and foundations in a team which has a target of £1.15m in 2025-26, growing to £2.1m by 2029-30.

The ideal candidates will have a substantial background in Trusts and Foundation fundraising within the charity sector and experience of delivering excellent stewardship with external stakeholders. You will have experience of large scale and complex (£ six/seven figure) bid writing for specific projects over multiple years. Excellent and persuasive writing skills and a sharp eye for details will be essential alongside strong interpersonal and verbal communication skills. You will be approachable, with a  ‘hands-on’ approach and a flexible ‘can do’ proactive attitude and, importantly, you will have a commitment to understand the needs of Deaf People and a commitment to our values and  culture.

This is an exciting opportunity to help Hearing Dogs shape and build a high-impact Trust and Foundations function at a moment of huge growth for the charity, with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning base head office near High Wycombe, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Wednesday 3rd December, 9.00 am. 

Generous Giving Manager
Canterbury, Kent
£36,397 pa plus excellent benefits
35 hours per week

The Generous Giving Manager is a very exciting and influential role at the Diocese, as you will build on the strong and energetic foundations within our two-person Generous Giving Team to strengthen the financial sustainability of local churches by encouraging generosity in time, talents and financial giving.

Working closely with deaneries, parishes and their leadership teams, you will identify local challenges and opportunities for generous giving, sharing innovative giving practices to help parishes and deaneries develop creative and effective ways to resource their mission.

Communicating clearly and inspiringly the principles of Christian giving to diverse audiences, you will keep up to date with National Church resources, promoting and supporting a wide range of giving methods such as the Parish Giving Scheme (PGS), online and contactless giving. You will also offer guidance to parish officers for resources on giving campaigns, legacies and grant funding.

This is an ideal role for someone with a good understanding of church life, a passion for helping local churches thrive, a strong commitment to community engagement and an understanding of generosity grounded in Christian teaching.

With demonstrable experience in fundraising or parish ministry, you should bring an awareness of the financial and missional challenges facing churches today, particularly in rural contexts. 

With an understanding of the Church of England’s structures, ethos, and range of traditions, you will have the proven ability to plan, advise on and lead giving or fundraising programmes in a not-for-profit or charitable context. You should also have a clear understanding of the teaching which underpins the Christian principles of giving.

Your motivational and collaborative approach across a variety of settings, combined with your outstanding interpersonal skills and natural ability at rapport building will ensure you are able to generate and develop creative, solution-focused ideas, engaging and inspiring individuals and groups, both in person and online.

Typically, you will operate during office hours but will need to adjust your working pattern in order to meet with parishes in the evenings and/or occasionally attend their Sunday worship, so the ability to travel to remote locations and work flexibly is a necessity.

Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context. 

At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.

Closing date: 20 November 2025.

Money Ready is seeking an innovative Business Intelligence Analyst to lead our data transformation journey. This is a newly created role offering the opportunity to shape how we leverage data for mission-driven impact. You'll be responsible for designing and implementing BI solutions that enable data driven decision-making across the organisation, from programme delivery to board-level reporting.

This isn't a typical BI role with predefined projects and established processes. You'll have genuine ownership to shape Money Ready's data capabilities from the ground up. If you're excited by the prospect of building something meaningful, having real impact on an organisation's trajectory, and leading Money Ready to towards becoming a truly data-driven operation, this role offers that rare opportunity. 

The Talent Set is delighted to be partnering with Ronald McDonald House Charities to recruit a fantastic Communications & PR Manager role. This position plays a critical part in shaping the organisation’s external voice, managing strategic communication efforts, and enhancing the charity’s reputation to maximise engagement and support.

About Ronald McDonald House Charities
Ronald McDonald House Charities are on a mission to create lasting change for children and families affected by crisis. As they embark on an ambitious new Engagement Strategy, they’re looking for a visionary Head of Marketing, Communications and Digital Engagement to lead their brand transformation, amplify their voice, and deepen public connection with their cause.

Key Responsibilities

• Develop and execute comprehensive communication and public relations strategies aligned with organisational goals.
• Manage media relations, including press releases, briefings, and responses to media enquiries.
• Oversee content creation for various channels such as social media, website, newsletters, and reports.
• Cultivate partnerships with external stakeholders, community groups, and media outlets to expand visibility.
• Monitor, analyse, and report on the effectiveness of communication campaigns.
• Coordinate internal communication initiatives to ensure consistent messaging across the organisation.
• Organisation of events, campaigns, and outreach activities to promote the organisation’s mission.

Person Specification

• Proven experience in communications, public relations, or media roles within a charitable or NGO environment is highly desirable.
• Excellent written and verbal communication skills, with an ability to craft compelling messages tailored to diverse audiences.
• Strong relationship-building skills with media contacts, partners, and internal teams.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Adaptability and creative problem-solving skills to turn strategic ideas into effective outcomes.
• Sound understanding of social media platforms and digital communication tools.
• Proactive and collaborative approach, with strong organisational and planning abilities.

What’s on Offer

· Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office

· Salary: £54,000

· Contract: Full-time, Permanent

· Reports to: Head of Marketing, Communications & Digital Engagement

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are recruiting three Digital Product Managers, to join our Digital and Service Design Team on a 23 month Fixed Term Contract.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions in to operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Digital Product Manager you will take ownership of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our future digital roadmap.

This is a senior role with real impact, and you will have the opportunity to lead multidisciplinary teams to achieve great results for our colleagues and the wider community.

As part of the Digital and Service Design team, you will:

• Lead on the design, development, and launch of new digital products.
• Set a clear direction for your product(s), whilst maintaining focus on measurable outcomes.
• Take responsibility for overseeing the ongoing product lifecycle of existing digital products including roadmap development activity.
• Lead multi-disciplinary digital product teams, embedding best practice, whilst empowering colleagues to deliver the greatest impact.

You will also:

• Demonstrate strong strategic awareness, including balancing user needs, organisational priorities, and strategic objectives.
• Work with your peers to establish a product management methodology for the Fund, and mentor/coach colleagues to increase capability at the Fund.
• Work with colleagues across our portfolios, data, impact, technology and communications to embed organisational change (including leading business readiness activity). 

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview details:

• Date: 10 - 12 December 2025
• Format: Virtual

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please contact the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Deep expertise in digital product management, with a track record of successfully managing products through the various stages of the product lifecycle.
• Demonstrated ability to set and communicate a compelling product vision, and deliver outcome-driven improvements.
• Communicate and influence with impact, with proven ability to influence at senior leadership level, and the ability to build consensus, navigate challenge, and communicate technical or complex decisions clearly.
• Proven leadership of multidisciplinary teams, with a focus on building capabilities, continuous development, and inclusive team culture. 
• Excellent problem-solving and prioritisation skills, using research, data and input from diverse stakeholders to make evidence-based decisions. 
• Adept at managing change and adoption, bringing energy, resilience and drive to embed new ways of working with a track record of delivering change in a large complex organisation with multiple stakeholders.

Desirable Criteria:

• Ability to measure and evaluate product success, including defining KPIs, analysing user behaviour and feedback (and iterating to deliver impact).
• Understanding of technology, design, data, and business processes in a complex organisation. Note: one role will be focussed on transforming our data capabilities.

Equity, Diversity and Inclusion 

​​Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

• Role: Membership Services Manager (Member Relations)
• Department: Development
• Hours: Full-time, 41 hours per week (including one hour paid lunch break)
• Working Type: Onsite
• Contract: Permanent
• Salary: £35,928 per annum
• Application deadline: 12pm (midday) on 24 November 2025

About the role

The British Museum is proud to be one of the world's most visited museums. In 2024, its home in Camden received 6.5 million visitors, more than any other museum in the UK. Against this backdrop, the British Museum is now undergoing an extraordinary transformation, and we look forward to the upcoming display of the Bayeux Tapestry.

As Membership Services Manager (Member Relations), you will take responsibility for the management and administration of primarily back-of-house Member relations and support, with a particular focus on managing the Membership contact centre and maintaining a first-class service for all Members.

Key areas of responsibility

• Customer Service: you will set and maintain expected standards of customer service across the team, manage the response to all phone, email and postal queries while maximising the support given to Members. In addition, you will act as the department's customer care champion and key point of collaboration and escalation for complex queries impacting Members.
• Team Management: You will take primary responsibility for the management, recruitment and administration of the Member Relations team within Membership Services. You will ensure that team are fully supported in their roles and in delivering the best service for Members.
• Membership Contact Centre: You will take primary responsibility for the management of the Membership contact centre, overseeing its functioning, allocation of work, effectiveness, reporting, administration of payments and financial reconciliation

If this sounds like the right opportunity for you, then we'd love to hear from you. A full job description is available below; this details the key dimensions of the role and the person specification.

About you

The successful candidate should demonstrate:

• The ability to Tackle complex problems while delivering the best outcomes for the Museum and Members alike,
• Previous experience in a busy customer service role, ideally working in a senior role or managing a telephone contact centre/customer inbox.
• Strong expertise and experience with CRM databases (preferably with experience of Raiser's Edge) as well as experience with credit and debit card payment systems
• Experience with resolving complex problems and handling complaints
• Fantastic telephone manner and correspondence skills
• First-class time management, for themselves and team members

Benefits include:

• Be a part of a world-renowned institution, where history, culture, and innovation come together!
• 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
• Generous civil service pension scheme (find out more here)
• Complimentary exhibition tickets
• Free entry at paid national museum and gallery exhibitions
• Free and discounted entry to international cultural organisations
• Interest-free travel loans and rental deposit loans
• Employee Assistance Programme for mental health support

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

Additional details

If you have any additional needs that we should be aware of to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all employees and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills and experience.

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

At Global Witness, we’re on a mission to shift the balance of power from the polluters profiting most from the climate emergency to the people most adversely affected.

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable that enable corporate abuses of power that harm people and planet.

We are all determined and confident that together we can secure a better tomorrow for everyone. If you are inspired to join us as we investigate and expose abuses of power, tell the stories the world needs to hear and campaign for systemic change, we would love to hear from you.

About the role

As Director of People, you will lead the strategy that ensures Global Witness remains an inclusive, forward-thinking and trailblazing organisation — one capable of attracting, developing and retaining exceptional people across the globe.

You will guide the evolution of our culture, championing equity, wellbeing and collaboration while ensuring we are ready to adapt to the forces reshaping the modern workplace. Working closely with our Senior Leadership Team, you will embed a people-centred approach that supports high performance, strengthens organisational resilience, and upholds the values that unite our staff around our mission.

This is a pivotal moment for Global Witness, and your leadership will be essential as we equip our organisation for the challenges and opportunities ahead.

About you

We are seeking an experienced and inspiring leader who combines strategic vision with practical, hands-on delivery. You will be someone who builds trust, nurtures strong relationships and cultivates high-performing teams.

You will likely bring senior experience from an international, mission-driven or values-led organisation, along with the courage and confidence to drive transformation. You are committed to fostering a culture of learning, accountability and inclusion, and you understand what it takes to create an environment where people can thrive.

Above all, you share our mission and are energised by the opportunity to shape the culture and people strategy of an organisation working at the forefront of global climate and human rights challenges.

Working for Global Witness

Global Witness has a talented team of people worldwide with offices in London, Washington DC, and Brussels. We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas, and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation, or identity.

We offer an excellent benefits package including a competitive salary and 25 days annual leave (excl. Bank Holidays). We also offer healthcare insurance, wellbeing days and policies to support you during key life events.

We are currently in the first year of a shorter working week pilot where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

Contract: Fixed term one-year contract or secondment opportunity and fulltime.

A great opportunity has arisen for a Programme Lead to manage the design and implementation of a new service for beneficiaries called Diagnosis Connect.  This is a pivotal role in leading the discovery and co-design of the service, right through to the implementation and delivery. 

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will support and manage the full project lifecycle from defining the service model through to the commissioning, mobilisation, launch, and post-live optimisation. You’ll work with internal and external stakeholders to build a service delivery model enabling a warm transfer from the healthcare appointment into our high-quality information, support and guidance.  The model will build on the trusting relationship healthcare professionals develop with their patients.

You will have excellent and demonstrable programme management skills.  You will be a lateral thinker who can make connections to streamline and improve processes, including service delivery.  You’ll be solution focussed with excellent problem-solving skills and a self-starter with the ability to respond to changing situations and tight deadlines.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.