Transformation manager jobs

Job Title: Project Manager

Location: Hybrid, with a requirement to travel to service locations especially within Warwickshire and sometimes London, Derby or other service locations - to be agreed with the postholder.
Salary: £41,643 per annum  (An additional £3000 per annum London weighting allowance may be added to the above salary. Please be advised that  this may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-Time, Fixed Term Contract (12-24 Months)

Hours: 37.5 hours per week

Refuge is embarking on significant transformation to expand and enhance safe accommodation across its services. At the heart of this journey is an opportunity for a skilled Project Manager to help turn vision into reality—shaping spaces that are not just buildings, but foundations for safety and rebuilding lives.

In this role, you won’t simply manage projects—you will lead end-to-end, guiding properties from acquisition through to refurbishment and handover and ensuring the programme delivers the benefits intended. Working within a dynamic team, you will navigate complexity with confidence, bringing together contractors, stakeholders, and internal teams to deliver at pace, on budget, and with purpose. It’s a role that calls for both structure and adaptability—where disciplined project management meets agile ways of working in a fast-moving and evolving environment.

We are looking for someone who is not only experienced in property projects, but who is energised by the impact their work can have. Someone who thrives on collaboration, can manage competing priorities, and understands the intricacies of delivering high-quality, compliant and trauma-informed spaces. Above all, we are seeking a Project Manager who wants their work to matter—who sees beyond bricks and mortar to the lives being rebuilt within them, and who is ready to play a meaningful part in Refuge’s transformational journey.

Closing Date: 09:00am 3 June 2026

Interview Date: 11 / 12 June 2026

Senior Finance Manager 

Suzy Lamplugh Trust 

Location: Hybrid (40% office-based London Vauxhall) 
Hours: Full-time (35 hours) 

Term: Permanent 
Salary: £42,654
Start:: ASAP 

As the Suzy Lamplugh Trust approaches its 40th anniversary year, we are entering an exciting period of growth, development and transformation. We are looking for an experienced, proactive and commercially aware Senior Finance Manager to strengthen our finance function and help support the next phase of the organisation’s journey. 

About the role 

This is a pivotal role within the Trust. You will work closely with senior leadership to provide high-quality management information and financial oversight that supports informed decision-making across the organisation. 

We are looking for an experienced and proactive Senior Finance Manager to lead the day-to-day finance operations of the Trust and play a central role in the production of high-quality management information that supports strategic and operational decision-making. 

The Trust operates across both charitable and commercial income streams, including consultancy and training services, therefore experience across both charity finance and corporate/commercial finance environments is highly desirable. 

This role would suit someone who thrives in a fast-paced environment, whilst improving systems and processes that support both, charity-funded and commercial activity. 

The Senior Finance Manager will lead the operational management of the finance function, ensuring robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation. 

Reporting to the Director of Finance, HR and Governance, the role has significant responsibility for: 

• Management accounts and reporting 

• Budgeting and forecasting 

• Cashflow oversight 

• Audit and compliance 

• Payroll oversight 

• Financial controls and process improvement 

• Commercial and operational financial analysis 

• Management of the finance team 

Additional information 

• This is not a senior leadership role and the successful candidate will report to the Director of Finance, HR and Governance.

• This role is hybrid; however, full-time attendance at our London office will be required during the first three months to support induction and integration into the organisation. 

Salary: £41,500

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Thursday. A day where all of the Programmes team come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: 8 Month Contract ending on 31 March 2027

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 31 May 2026. 

Interview dates: Tuesday June 9 and Wednesday June 10. Interviews will take place online via MS Teams.

Job Information 

The Role

The Conference Manager (FTC) plays a significant part in delivering Hospice UK’s programme of conferences for our hospice membership. As a newly created position, you will take the lead on our one-day conferences while also supporting the delivery of our annual National Conference. 

Our conferences are central to our strategic aim of bringing the sector together to share expertise, collaborate and celebrate innovation. Your work will ensure our conferences are delivered to a high standard and that hospice delegates have access to relevant and timely learning opportunities. 

You will work with a range of internal and external stakeholder as well as the subject matter experts. Listening to their feedback, you will help shape the programme content, work with the wider project team to deliver a smooth and valuable learning opportunity for hospice colleagues. 

The Team

The Conference team is made up of the Senior Conference manager and the Programmes Team Administrator, with support from the Deputy Director of Programmes, Director of Programmes and subject matter experts across the organisation.

It is a mighty team of two, managing a portfolio of 5 in person conferences across the year, from our role focused one-day conferences of around 130 - 150 delegates to our annual National Conference, which welcomes over 1000 delegates.Our team works across the organisation and collaborates with lots of internal and external stakeholders. 

About You

You will have strong attention to detail, excellent organisational skills, and be confident building relationships with a wider range of stakeholders. 

You will bring:

• Proven experience of organising in person conferences, events or seminars (or similar complex activities) for around 130 people or more
• Ability to distil conversations, feedback and discussions into actionable insights that support effective planning.
• Naturally curious and proactive
• A self-motivated, self-sufficient approach to managing your workload
• Strong time management skills, with the ability to manage multiple priorities

More information is available in the candidate information pack, which is available on our website to download.

Grow is a youth development charity working with 16-24 year olds facing significant challenges in Sheffield. Many young people we work with experience mental health difficulties that have resulted in social isolation and a lack of engagement in work or training prospects. Our programmes combine coaching with gardening and nature-based activities to help our trainees combat social isolation, boost their wellbeing and develop employability skills.

For our full candidate pack which introduces you to Grow, our strategy and how we work, as well as a full role description please visit our website.

Role Description

The Training Manager at Grow is a pivotal role responsible for the design, delivery, and strategic growth of Grow’s youth employability programmes. The role bridges the gap between programme development and delivery, and ensures every stage of a young person’s Grow journey is meaningful and supports their progression into education, employment or training.

Strategy, Partnerships & Referrals

Develop Grow’s referral strategy and cultivate strong links with key partners across Sheffield.

Coordinate the referral pathway and onboarding of trainees, overseeing the induction process to ensure a welcoming, coaching-led introduction to Grow.

Programme Design & Delivery

Lead the design, development and continuous improvement of the coaching curriculum and resources across Grow Training and Grow Employment, including RHS‐badged content and new pilot programmes.

Deliver high‐quality coaching sessions that blend farm‐based activities with core coaching aims, creating meaningful engagement and supporting deep learning for trainees.

Develop and manage the Google Workspace systems and administrative processes necessary to run both programmes smoothly.

Oversee the quality of 1-to-1 volunteer coaching to ensure consistent trainee support.

Support the evaluation and reporting of trainee progress and overall programme outcomes and impact.

Employment Partnerships & Trainee Transitions

Lead the securing of employment partners and coordinate partnership operations to broaden trainee opportunities.

Develop and coordinate recruitment and HR administration for trainees for the Grow Employment stage

Design and coordinate robust transition pathways, ensuring trainees move confidently into their next phase of education or employment.

Wider Responsibilities

Take responsibility for developing and evolving Grow’s long‐term programme strategy.

Actively develop networks within the green sector to create new opportunities for Grow and our trainees.

Develop a supportive alumni community by organising social events and participating in wider Grow team activities. 

At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.

​We’re now looking for an experienced Project Manager (Partnerships & Communities) to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.

​If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.

​This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.

​What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.

​In this varied and high-profile role, you will be:

• ​Managing a diverse portfolio of projects, campaigns and partnerships, delivered to agreed scope, budget, timelines and quality
• ​Working closely with external partners, funders and suppliers to coordinate delivery and maximise impact
• ​Applying consistent, high‑quality project management standards, documentation and governance throughout the project lifecycle
• ​Leading risk, safeguarding, health & safety and compliance management across community‑focused programmes
• ​Producing board, partner and audit‑ready reporting, giving clear visibility of progress, risks, outcomes and learning
• ​Leading impact reporting and evaluation – turning data and insight into evidence, learning and future opportunity
• ​Managing project budgets, resources and supplier relationships to ensure value for money and compliance
• ​Supporting and developing colleagues, building strong project discipline, capability and collaboration across the team
• ​Representing our work confidently in presentations, reviews, events and partner forums

This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.

Our ideal candidate:

​You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.

• ​Proven experience leading complex projects end‑to‑end in multi‑stakeholder environments
• ​A strong understanding of project governance, assurance, risk management and portfolio delivery
• ​Experience working with partners, community organisations or suppliers, building trusted, productive relationships
• ​Confidence managing budgets, financial planning and value‑for‑money decisions within projects
• ​Excellent communication skills – able to translate complex information into clear, engaging messages for varied audiences
• ​Experience using project management tools and digital reporting platforms (e.g. MS Project, Smartsheet, Jira, Visio or similar)
• ​A recognised project management qualification (PRINCE2 Practitioner or equivalent) or equivalent experience
• ​A genuine commitment to inclusion, co‑production and social impact, with an understanding of safeguarding and ethical delivery
• Above all, you’ll be motivated by purpose, comfortable with ambiguity, and excited by the opportunity to turn ideas into mobilised, high‑impact programmes.

​Why join Community Integrated Care?

• Be part of one of the UK’s leading social care charities, delivering nationally recognised, high‑profile programmes
• Work on ambitious partnerships and campaigns that genuinely change lives
• Enjoy flexible and hybrid working arrangements
• Access learning, development and progression opportunities in a supportive, values‑led culture
• Be trusted to lead, influence and shape work that has a lasting legacy 

Ready to make a difference?

​If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.

​Apply now and help us turn partnerships into progress, and ambition into impact.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

Programme Manager

We are seeking experienced Programme Managers to help deliver large scale transformation programmes that improve services, systems and customer experience across a major UK housing organisation.

Position: Programme Manager
Location: London, Stratford or Manchester, Trafford with hybrid working
Salary: Starting from £65,913 per annum London weighting or £57,900 per annum regional salary, depending on experience
Hours: Full time, 35 hours per week
Contract: Permanent and Fixed Term Contract available until 15 August 2027
Closing Date: 31 May 2026 at 23:00
Interviews: First stage online interviews 8 to 10 June 2026, followed by second stage interviews 22 to 24 June 2026

About the Role

An exciting opportunity has arisen for experienced Programme Managers to join a growing transformation delivery team within one of the UK’s largest housing organisations.

The organisation is undergoing a major transformation programme designed to improve services for residents and customers through new operating models, improved processes, technology enhancements and better use of data.

As Programme Manager, you will lead large and complex programmes from inception through to implementation, ensuring projects are effectively governed, well managed and aligned to strategic objectives.

Key responsibilities include:

• Leading large scale transformation programmes and projects end to end
• Managing programme governance, reporting, risks, budgets and business cases
• Developing delivery plans with clear scope, milestones and outcomes
• Working closely with stakeholders across operations, technology, data and service design teams
• Supporting organisational change and embedding new ways of working
• Managing dependencies, priorities and programme performance across multiple workstreams
• Providing clear communication and transparent decision making throughout programme delivery

About You

To succeed in this role, you will bring strong programme leadership experience alongside excellent stakeholder management and delivery skills.

You will ideally have:

• Proven experience delivering complex programmes or transformation projects
• Experience establishing project structures, governance and reporting frameworks
• Strong understanding of business case development, budgeting and benefits realisation
• Experience managing senior stakeholders and supporting organisational change
• Ability to work across operational, technical and customer focused teams
• Excellent communication, planning and problem solving skills
• Experience balancing user needs, operational requirements and technical constraints

About the Organisation

This organisation is one of the UK’s leading housing associations and developers, providing homes for over 250,000 people across London, the South East and the North West of England.

They are committed to creating high quality homes and services that help people live better lives. Diversity, inclusion and sustainability are central to their culture and long term vision, alongside a strong commitment to fair and accessible recruitment practices.

Benefits include an excellent pension scheme, generous annual leave, health cash plan, life assurance, volunteering days, employee assistance programme and a wide range of lifestyle benefits.

Other roles you may have experience of could include: Senior Programme Manager, Transformation Manager, Change Manager, Project Director, Delivery Lead, Business Change Manager, PMO Lead, Transformation Programme Lead, Strategic Programme Manager, Digital Transformation Manager.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.   
 
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal. 
 
The CRM and Supporter Journeys Manager plays a critical role in our data team, managing all imports in to the supporter database, continuously improving the way Plan International UK collects, interprets, and uses data to further our marketing activities. Using PeopleStage, you will develop our automated supporter journey capabilities and play a key role in Plan transitioning to a lifecycle marketing approach. This role is part of the core team working on the CRM transformation programme which will result in a new CRM system.
 
For further detail of this role, please see the job profile. 
 
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.
 
The deadline for applications is 23:59 on 27 May 2026
 
Interviews will take place on Thursday 4 June 2026
 
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
 
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
 
REF-228 528

Global Programs Project Manager (Contractor)
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.
Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth.
This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.

Job Summary
Working alongside the Global Programs Team, the Project Manager is responsible for coordinating the planning and delivery of projects from concept through to execution. The role involves managing logistics, supporting stakeholder engagement, and ensuring initiatives are delivered on time and to a high standard. The postholder will manage multiple projects and deadlines simultaneously, with the ability to prioritise effectively, must thrive in a fast-paced environment, and apply creative problem-solving to deliver successful events. Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.

Key Responsibilities
Project Management & Logistics

• Manage the planning and delivery of multiple concurrent projects, ensuring alignment with organisational objectives and achievement of key milestones.
• Oversee the end-to-end lifecycle of events, from initial concept, registration, and contracting through to delivery and post-event evaluation.
• Work with the Global Programs team to ensure events are delivered on time and to a high standard.
• Accountable for overseeing end-to-end project delivery, coordinating across a wider team with defined responsibilities to ensure successful delivery within the project workstream.
• Build and manage strong stakeholder relationships, providing professional, timely support and acting as a key point of contact.
• Ensure data integrity on the information we hold.
• Provider effective reporting as needed.
• Manage and optimise delegate registration and booking systems, ensuring accuracy, efficiency, and a seamless participant experience.
• Manage the logistical event delivery (remote or in-person), including setup, logistics, and real-time issue resolution, ensuring a high-quality delegate experience throughout the event.
• Coordinate complex scheduling, calendars, and travel arrangements.
• Any other task in relation to the charity’s needs.

Communication & Content

• Coordinate pre-event production, collaborating with external designers and stakeholders to ensure timely delivery of all assets and documentation.
• Manage cross-functional coordination for event delivery, ensuring effective communication across stakeholders, including localisation and translation requirements for regional relevance.
• Ensure accuracy, consistency, and timely updates of all event-related content across online platforms.
• Provide administrative and practical support to event personnel in global locations as they deliver our programs.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

Research, Reporting & Finance

• Ensure relevant reporting and documentation are supplied to stakeholders.
• Manage expense processing and support budget oversight, ensuring accurate tracking, forecasting, and alignment with programme objectives in collaboration with senior leadership.

Cultural Adaptation & Coordination

• Contribute to the development of our programs globally, from ideation through to delivery.
• Assist with the localisation of content to ensure materials are culturally appropriate,supporting communication with translators and stakeholders to help adapt resourcesfor different cultural contexts.

Experience (Essential)

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
• A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
• Managing multiple projects and deadlines simultaneously, with the ability to prioritise effectively, owning and delivering end to end events from planning through to execution and evaluation.
• Strong stakeholder management and interpersonal skills, with the ability to build relationships and work effectively across cross-functional teams.
• Proven track record of managing and controlling project or event budgets including forecasting and cost management.
• Negotiating and managing external suppliers and partners.
• Working across different regions, cultures, or time zones demonstrating cultural awareness and adaptability.
• Professional in appearance with a proactive approach and a desire to constantly improve and grow.
• Willingness to be flexible in working hours with occasional travel and overnight stays.
• Knowledge of standard office administrative practices and procedures.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.

Experience (Desirable but not required)

• Experience delivering a programme of learning (content and structure).
• Understanding of generous giving and experience of working with donors.
• Knowledge of copywriting for different platforms (e.g. digital, presentations, printed materials).
• Additional language skills.
• Working knowledge of Asana, Beacon, Canva, Mailchimp and Survey/ticketing Apps.

Contract Terms
Working hours and hourly rate will be agreed in advance.

 

We’re working with a well-known UK charity undergoing a significant customer engagement and technology transformation programme. They’re looking for an Interim Project Manager to join on an initial 6-month contract to help coordinate delivery across a large-scale change programme focused on improving supporter engagement and internal processes.

This role would suit somebody who enjoys bringing structure, clarity and momentum to complex projects, particularly where there are multiple stakeholders, moving workstreams and a strong people/change element alongside the technology delivery.

The organisation is looking for somebody calm, organised and collaborative — someone who can build trust quickly, keep activity moving and help teams stay aligned in a supportive and solutions-focused way.

Key responsibilities

• Coordinate day-to-day delivery activity across multiple project workstreams

• Track actions, dependencies, risks and next steps across the programme

• Support governance, reporting and project documentation

• Chase actions and ensure stakeholders remain aligned on delivery timelines

• Help maintain momentum across meetings, workshops and operational activity

• Support cross-functional collaboration across technology, operational and business teams

• Assist with project planning and coordination as the programme moves through different delivery phases

• Help support organisational readiness and change activity alongside internal stakeholders

Person specification 

• Previous experience supporting or coordinating change/transformation projects with a charity setting.

• Strong stakeholder management and communication skills

• Comfortable working across multiple teams and priorities

• Organised, proactive and able to keep projects moving forward

• Calm under pressure and confident navigating sensitive or fast-changing environments

• Able to build relationships and influence stakeholders in a collaborative way

• Experience within technology-enabled change programmes would be beneficial.

What’s on offer

• Initial 6-month contract

• Hybrid working with approximately 1 day per week in the London office

• Circa £237.15 daily rate + £35.57 daily holiday (£272.73 total PAYE)

• Immediate or short notice candidates required.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The Process
If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the “Apply Now” button.

Commitment to Diversity and Inclusion
The Talent Set and our client are committed to creating inclusive workplaces where diversity is valued and celebrated. We welcome applications from individuals of all backgrounds and are committed to ensuring an accessible and inclusive recruitment process. If you require any reasonable adjustments, please let us know.

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Care Operations Manager to play a pivotal role in leading our care delivery.

The role

As Care Operations Manager you will oversee the delivery of consistently high-quality support across Keychange care operations. Working to the Senior Operations Manager you will be accountable for the implementation of quality standards in all Keychange care communities, making recommendations for improvement of service delivery, and among other areas of remit will be responsible for the implementation and administration of the resident safety and incident reporting as part of our safeguarding framework.

The focus of the role includes:

• Assisting Senior Operations Manager to ensure smooth daily running of Keychange care operations
• Line managing allocated community managers
• Leading Keychange resident safety and incident reporting as part of the Keychange Safeguarding Framework
• Leading operations older persons care matters, as first port of call for managers with queries and need of support
• Leading and delivering a culture of individualised and person-led support
• Liaising with statutory and voluntary agencies to ensure appropriate support for Keychange care communities
• Supporting leadership of open, transparent culture which supports continuous improvement
• Deputising for Senior Operations Manager as required

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in delivery of well-established and high-performing care homes
• Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality care service
• Experience in managing audits and inspections
• Ability to build positive relationships effectively with internal stakeholders and external partner agencies
• Ability to manage multiple priorities and work independently
• Level 5 in Leadership in Management and willing to complete further qualifications in a relevant field
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.  In-person interviews will take place on 28 May 2026.

Robertson Bell are partnering with a large and nationally recognised charitable organisation to recruit an experienced Finance Transformation Director to lead a major finance modernisation programme.

Following a comprehensive review of the finance function, the organisation is embarking on a significant 2-year transformation programme designed to move finance from a highly transactional environment to a more strategic, insight-led, and mission-focused function.

Operating within a highly complex organisation with revenues exceeding several hundred million pounds, this is a high-profile leadership opportunity to shape and deliver a complex programme spanning process improvement, systems simplification, reporting enhancement, automation, and cultural change.

The Opportunity

Reporting into the Executive leadership team, you will lead a large-scale transformation programme across several interconnected workstreams, helping to modernise finance operations and improve organisational effectiveness.

Key areas of focus will include:

• Leading a multi-stream finance transformation programme across process, systems, reporting, and operating model improvements
• Driving the shift from manual, transactional finance activities towards strategic analysis and insight
• Simplifying complex finance structures, processes, and reporting frameworks
• Improving automation and reporting capabilities to support better decision-making
• Managing a blended delivery team of internal staff, consultants, and interim resource
• Building strong stakeholder engagement and driving organisational buy-in across the transformation journey
• Supporting wider cultural change to align finance more closely with organisational mission and outcomes

The Successful Candidate

The successful candidate will bring a strong blend of senior finance leadership experience alongside demonstrable transformation and programme delivery expertise.

You will ideally have:

• A proven track record leading large-scale finance transformation programmes within the charity or wider not-for-profit sector
• Experience operating at CFO, Finance Director, or equivalent senior leadership level within organisations of comparable scale and complexity
• Experience working within large, multi-entity or operationally complex environments
• Strong programme management and organisational change capability
• Excellent stakeholder management and influencing skills, with the ability to build trust and credibility quickly
• A collaborative and emotionally intelligent leadership style
• The ability to operate effectively within complex and evolving environments

This role offers the opportunity to lead a highly visible 2-year transformation programme with genuine long-term organisational impact.

The role operates on a hybrid basis, with approximately two days per week in the office, although flexibility can be considered for the right individual. Candidates seeking day-rate opportunities are also encouraged to apply, as alternative engagement options can be discussed.

​Help shape a future where fewer people die by suicide​

Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re looking for an experienced Project Manager to manage the successful implementation of our new service delivery structure.​

In this vital role you will manage the service structure project, including priorities, risks and budget. You’ll work alongside the Programme Manager and Programme Board to help deliver our Future Proofing outcomes, ensuring our listening service is fit for the future.​

You’ll be a strong communicator, who is confident engaging with internal and external stakeholders. You will also have line management responsibility for two Project Officers.​

If you have previous experience managing high-profile organisational change projects, we’d love to hear from you.

​

Contract terms:

• £45,000 - £50,000 per annum, plus benefits

• 24-month fixed term contract

• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences

• Linked to our Ewell (Surrey) office

• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month​

​What you'll do:

• ​Ensure successful management of the service structure delivery project
• Monitor project progress and maintain momentum
• Work alongside key stakeholders to develop project plans
• Identify and monitor risks and issues, developing mitigation plans where needed
• Drive and embed strong project management across the programme​

What you’ll bring:

• Experience of managing high-profile multi-workstream projects
• Experience in managing and monitoring project delivery, risks and budget
• Strong understanding and experience of using project tools and techniques
• Confident communicator, with strong stakeholder management skills
• Excellent verbal and written communication skills
• Formal programme or project management training or qualifications (desirable)​

See attached Job Description and Person Specification 

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

Applications close: ​Sunday 24th May 2026

Interviews: w/c 1st June onwards​

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Supporter Care Manager to join our Fundraising team.

Title: Supporter Care Manager

Salary: £39,000 - 42,000 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.

This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.

As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.

You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.

We are looking for someone who brings:

• Experience managing a customer service or supporter care team

• Strong operational and organisational skills, with attention to detail

• Experience using CRM systems and managing supporter data

• Confidence handling complex enquiries and escalations

• Excellent communication and relationship-building skills

• A proactive approach to improving processes and services

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Help shape a future where fewer people die by suicide

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Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re seeking a Project Officer to support and coordinate activity in our Yorkshire & Humberside pathfinder region.

In this important role you’ll work with the Project Manager to support the implementation of Samaritans’ Future Proofing project plan within your region. You’ll provide regular updates on activity and progress, highlighting risks and issues when needed.

Communication is key to success in this role. You will work closely with volunteers, staff and other stakeholders to successfully deliver the project. You’ll act as a key contact for branches in your region to coordinate their involvement and activity, and work with our internal and external communications teams to support with project updates.

If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.

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Contract terms:

• £33,000 - £35,000 per annum, plus benefits

• 24-month fixed term contract

• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences

• Linked to our Ewell (Surrey) office, with significant travel round the Yorkshire & Humberside region.

• In-person working: Meeting in person and working collaboratively are things we value. It is anticipated that the post holder will be based in the region on average two days per week and the successful candidate should live within close proximity of the Region. In-person meetings will be held in Ewell once to twice a month. See attached regional map.

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​What you'll do:

• Support the development of detailed project plans
• Coordinate and monitor the delivery of the project plan within your pathfinder region
• Create and maintain up to date project documentation
• Support with communications to relevant internal and external stakeholders
• Organise, facilitate and document meetings
• Work closely with volunteers to capture learning

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What you’ll bring:

• ​Experience providing support to projects, ideally within a large-scale transformation programme
• Experience creating and maintaining project documentation, including project plans, risk registers and action trackers
• Confidence engaging and building relationships with a diverse range of stakeholders
• Strong IT skills, with platforms such as Microsoft Office and Zoom
• Formal project management qualifications or training would be advantageous

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For full Job Description and Person Specification click here

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

Applications close: ​09:00am on Wednesday 27th May 2026

Interviews: w/c 15th June 

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.