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Top job
Social Interest Group, London (On-site)
£38,700 per year
This is an exciting opportunity to take on a new challenge, either as a development and progression opportunity.
Posted today
Top job
Social Interest Group, London (On-site)
£30,000 per year
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way.
Posted today
Top job
Social Interest Group, Croydon (On-site)
£29,000 per year
We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon.
Posted 6 days ago
Top job
Social Interest Group, London (On-site)
£29,000 (Full Time Equivalent)
We are seeking a Substance Misuses Worker who has a specialism in mental health and substance use to join our team in Catford.
Posted today
Top job
Lifecentre, Multiple Locations (Hybrid)
£17,400 (£29,000 FTE)
We're seeking a Data Quality Officer to turn data into clear insights, helping shape services for survivors of unwanted sexual experiences.
Posted 6 days ago
Top job
Social Interest Group, Ilford (On-site)
£28,600 per year
Lead the way in providing specialist support to our residents who have an offending background and meet the criteria of personality disorder
Posted 5 days ago
Top job
Social Interest Group, London (On-site)
£28,600 per year
You will act as a mentor, to support the team with general day-to-day responsibilities, and at times deputising for management.
Posted 5 days ago
Top job
Social Interest Group, London (On-site)
£37,500 per year
We're looking for a passionate and experienced Service Manager to lead a supported housing service
Posted 6 days ago
Top job
Hopscotch Homecare, London (On-site)
£38,000 - £42,000 per year
In this great role will be an integral part of our Homecare Service and part of the full management team of our charity!
Posted 5 days ago Apply Now
Closing in 5 days
SOS Rape Crisis, Southend-on-Sea (On-site)
£30 per completed session
Seeking an experienced counsellor to join a multi-disciplinary team supporting adults and young people impacted by sexual violence.
Posted 1 week ago Apply Now
Closing in 4 days
St Giles Trust, Multiple Locations (On-site)
£23,300 per annum pro rata
Posted 2 weeks ago
Page 1 of 1
London, Greater London (On-site)
£38,700 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

  • Leading and motivating a team to deliver high-quality care and support
  • Managing complex situations and driving service improvements
  • Support a team who directly support individuals in their recovery journey
  • Working closely with other teams and organisations to ensure the right support is provided
  • Risk Management, Information Management, and Case Recording
  • Property and Housing Management
  • Financial Management

What we're looking for in a Service Manager:

  • Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
  • Experience in frontline, and now able to empower a team to deliver a seamless service
  • Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
  • Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
  • Ability to drive the service forward and implement improvements
  • Confidence in managing complex situations and making decisions
  • Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
  • Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

  • 25 days (Full time equivalent) annual leave, increasing with the length of service
  • Training and Development, including access to courses, upskilling, and progression plans
  • Employee Assistance Programme, including counselling
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
  • Eligibility to register with Blue Light Discount Card
  • Life Assurance Scheme
  • Cycle-to-work scheme
  • Annual Staff Awards
  • Be part of an organisation which believes good care and support improves lives.
  • Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

Posted by
Social Interest Group View profile Organisation type Registered Charity Company size 101 - 500

Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets

Posted on: 13 August 2025
Closing date: 04 September 2025 at 23:30
Job ref: 268356CHJ
Tags: Social Care / Development, Care Management, Homelessness