Trust administrator jobs

Job Description

Title: Trust Administrator

Salary: £28k - £32k (depending on experience) + Pension

Contract: Permanent (3 months probationary period)

Hours: Full-time (37.5-hour week) with some flexibility preferred. Part time applications also considered. 

Location: Bristol office for probation period then hybrid working (at least one day a week homeworking)

Responsible to: Chief Executive

About Bristol Avon Rivers Trust (BART) 

Founded in 2012, the Bristol Avon Rivers Trust (BART) is a charity dedicated to restoring and protecting the rivers of the Bristol Avon. Guided by an evidence-based, ecosystem-wide approach, we focus on the health of the entire catchment, not just the rivers themselves. 

BART began as a grassroots effort driven by a shared passion for waterways. Today, with approximately 20 employees and an annual turnover of £1 million, we manage multi-year projects funded by diverse supporters to preserve and enhance the Bristol Avon catchment. 

We work with landowners, communities, businesses, farmers, water companies, councils and government agencies to protect and rejuvenate rivers, lakes, and estuaries, delivering benefits for wildlife, local economies, and people. Our efforts help reduce costs for farmers and water companies and enhance public health while addressing the climate and ecological crises. 

The post holder will join a growing, ambitious team delivering multi-benefit projects to protect and improve the Bristol Avon catchment, and the Trust Administrator will play a key role in supporting the smooth delivery of the Trust’s operations.

Job summary and purpose

The Trust Administrator is responsible for maintaining the core administrative functions of the Trust to ensure the smooth operation of the charity, enabling its mission to ensure healthy rivers for wildlife and people.

Reporting directly to the Chief Executive, the Trust Administrator will work with a range of internal and external contacts to ensure routine business functions, human and physical resources, supporter and governance liaison are working well. The role will involve working closely with the Chief Executive, but also with other members of the team, Trustees, supporters and suppliers.

The role will require exceptional organisational skills, excellent interpersonal skills, an attention to detail, and working flexibly in an agile environment. Experience of organisational administration in the public, private or charity sector, and experience of HR, meetings administration and IT are essential while purchasing and negotiating with suppliers is desirable. A helpful and positive attitude is needed, as is a willingness to embrace flexible ways of working. Adherence to certain policies and procedures is essential, including requirements such as data confidentiality and upholding a culture of professionalism.

Whilst the role is predominantly aimed at internal support, including for Trustees and supporters, external liaison will be required with suppliers, funders, partners, and the public. 

Duties and responsibilities 

A. Organisational administration

1Take ownership of core business administrative functions including the office space, monitoring and maintaining resources, monitoring inboxes.

2Liaison and negotiation with, and purchasing from, suppliers and providers spanning IT, resources, insurance etc.

3Assist in the upholding of key policies and procedures e.g. security and safety checks.

4  Coordinate routine governance procedures including organising and minuting meetings, filing returns, and communicating with Trustees.

5Coordinate routine HR procedures including recruitment and managing confidential records, including those of staff, supporters and volunteers.

6Coordinate external IT support; undertaking routine IT administration.

7Liaison with finance staff to facilitate the maintenance of timely and accurate financial records, including assistance with project claims where required.

8Executive assistance including diary management, event and meetings organisation.

B Contributing to the work of the BART in general

1Contribute to delivering the Trust’s objectives

2Help maintain and enhance the Trust’s reputation through external contacts

3Undertake other duties that may be appropriate to the position

Person specification 

C Qualifications and required knowledge 

Essential

1Educated to a degree level in a relevant field or equivalent professional experience in a relevant sector 

2Knowledge of relevant administrative processes and procedures 

3Understanding of managing contacts in a confidential manner 

4  Understanding of charity governance 

Desirable

5Understanding of the environmental / freshwater sector 

D Experience 

Essential

1Demonstrable experience of organisational administration in a team context

2Setting up and maintaining efficient administrative systems 

3Use of (essential) and routine administration of (desirable) office software applications e.g. MS 365 

4Experience of managing external contacts 

5Working alone and as part of a team 

ESkills & Competencies 

Essential 

1Highly organised and comfortable with agile working 

2Clear and correct plain English writing ability

3Excellent telephone answering and calling skills, with a wide range of audiences, including suppliers, stakeholders, and the public. 

4Excellent IT skills, including use of Office 365 

5Excellent interpersonal and communication skills

6Excellent time and task management 

Desirable

7Ability to negotiate and secure best value from suppliers 

F Personal Attributes 

Essential 

1Diligent and organised with an attention to detail

2  Strong interpersonal skills and assertiveness 

3Pro-active and innovative 

4Open, transparent and flexible 

5Commitment to a healthy freshwater environment

6Commitment to upholding professionalism

Desirable

7  Being able to maintain excellent client relationships

Miscellaneous

The post is likely to involve occasional travel throughout the Bristol Avon (Bristol, South Gloucestershire, Bath & Northeast Somerset, Wiltshire, North Somerset) therefore a full UK driving licence and use of own vehicle is required. Mileage expenses will be paid at 45p per mile as set out in HMRC’s Approved Mileage Allowance Payment. Some evening and weekend work may be required. We will also require the successful applicant to undergo a DBS check and provide satisfactory references. 

How to apply 

Interested parties should submit a CV and a one page covering letter explaining why you would perform well in this role and what you could bring to BART. 

Interviews for this post will take place in Bristol, date TBC. 

Please note, due to limited resources you will only be contacted should you be successful in gaining an interview. We would like to thank you for your interest in this position. 

Thank you for your interest in applying for a role with the Bristol Avon Rivers Trust. 

Role: Partnerships Administrator

Location: Hybrid - London/Home 

Salary: £23k-£26k dependent on experience

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children (UASC). We have 13 years’ experience delivering 1:1 tuition, working with hundreds of schools and local authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. These tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

Role Overview:

The Partnerships Administrator will be an integral part of our Partnerships team, providing essential administrative support to ensure the smooth running of the team. 

This role requires a proactive and detail-oriented individual with a passion for persuasive writing, as the primary responsibility will involve crafting compelling short-form bid applications for clients. It is essential that the post-holder has excellent written and verbal communication skills.

The Partnerships Administrator will also assist with key administrative tasks such as responding to client email and telephone inquiries, drafting impact data for client reviews, and attending ad-hoc events.

Key Responsibilities:

• Short Bid/Application Writing:

  • Write effective and persuasive short-form bid applications tailored to various audiences. This will be a significant part of the role, requiring the ability to write with clarity and impact under tight deadlines.

  • Collaborate with the Partnerships team to ensure the bids are aligned with and responding to client needs, and organisational goals.

  • Edit and proofread bids to ensure accuracy and professionalism.

  • Use generative AI to enhance writing practices. 
     

• Client Engagement & Communication:

  • Respond to client calls and emails in a timely and professional manner, ensuring positive and ongoing client relationships.

  • Help draft impact data and reports for client review calls, ensuring the data presented is clear, accurate and impactful.
     

• Administrative Support:

  • Assist the wider Partnerships team with administrative tasks as needed, including scheduling meetings and supporting the preparation of materials for client engagements.

  • Attend and support ad-hoc events related to partnerships, providing administrative assistance as required.

  • Manage and maintain relevant partnership documentation and records.
     

Skills and Qualifications:

• Exceptional Writing Skills: The successful post holder must have ability to write clear, concise, and persuasive content. Experience in bid or application writing or similar fields would be highly advantageous.

• Strong Communication: Excellent verbal and written communication skills with the ability to adjust tone and style to different audiences. 

• Experience Using Gen AI: Demonstrable experience of using Gen AI tools effectively to enhance written communication and content creation.

• Time Management: Ability to work at pace and under pressure to meet deadlines, particularly during periods with high volumes of bids.

• Attention to Detail: A meticulous approach to writing, editing, and organising documents.

• Organisational Skills: Ability to manage multiple tasks effectively and support a busy team.

• Proactive and Collaborative: A positive, can-do attitude and willingness to work closely with others to achieve shared goals.

• Previous Experience: Experience in a similar administrative or support role would be advantageous, particularly in an educational or partnership-driven environment.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.

Executive Assistant & Head Office Administrator

Part time Job Share, 3 days per week

£28,000 - £30,000pa (pro-rated to £16,800 to £18,000) + benefits

Leatherhead, Surrey

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

This role will provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. Provide proactive and efficient administrative support at the Head Office. The Senior Leadership Team comprises the Chief Executive, Director of Care Services, Director of Finance and Operations, Director of Fundraising and Engagement and Director of HR & Volunteering. The role is responsible for a wide range of cross-organisational tasks and projects as directed and will be part of a job share arrangement, working 3 days per week. The post holder will live the Rainbow Trust Values and effectively communicate with all stakeholders, over the telephone, online, by email and face to face.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an Executive Assistant to provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. This is a part time job share role, working 3 days per week.

Reporting to the Chief Executive you will be responsible for a wide range of cross-organisational tasks and projects, including leading on general operational issues at Head Office including franking machine, stationery orders, cleaning materials, managing and monitoring switchboard voicemail messages, sign-in sheets, shredding, parking etc. You will act as key point of contact for Trustees and a wide range of external contacts, maintaining a professional, confidential and responsive approach.

Having worked in an administrative support role, you will have exceptional organisational skills and will support the Senior Leadership with their day-to-day activities, including the monitoring the progress of their various projects and organising, as required, internal and external meetings for each SLT member including sector-wide meetings.

What we’re looking for:

A co-operative working style – you’re able to work well with others, communicating clearly and consistently with your job share partner, and you thrive working at a steady pace with a desire and willingness to help others

A confident user of MSOffice and experience of managing multiple diaries and priorities – you’re efficient and organised, produce high quality accurate work, are able to carry out instructions carefully and respond promptly to enquires.

Strong verbal and written communication skills and a team-oriented focus

Patient and consistent – you have better-than-average attention to detail and accuracy, even with repetitive work, and make cautious decisions within clear guidelines

Applications will be particularly welcome from those who have volunteered or worked in a charity, are educated to A level or equivalent and have previously worked in a busy administrative office, in a role that provides support to multiple people.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about working with us, please click here. More information can also be found in our Candidate Pack.

How to apply:

To apply, please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Closing date: 25 May 2025

Please disclose in your cover letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we encourage applications from all backgrounds. Registered Charity No: 1070532

Governance and Business Administrator
Salary: (Banding Level 2) £27,185
Contract type: Permanent
Working hours: Full time (Part time hours could be considered)
Location: Taunton, Somerset with Opportunity for hybrid working

Somerset Wildlife Trust requires a talented Administrator to join the busy People, Culture & Resources Team.

This is a key post within the Trust communicating with key stakeholders and Teams. This is a fantastic opportunity for career development, joining a team of passionate people committed to working together to achieve more for nature in the beautiful county of Somerset.

The role will provide effective governance organising and facilitating Trust Council and committee meetings. Responsibilities will include scheduling meetings, preparing agendas, and taking minutes for board and committee meetings. The Governance and Business Administrator will be maintaining records, advising on governance procedures and liaising with stakeholders.

As Business Administrator within the People, Culture and Resources (PCR) Team, the role will provide office support, answering telephone calls, emails, handling correspondence and maintaining records. The role will develop and maintain relationships with Trustees, external contacts and other stakeholders. Also, the role will implement techniques and processes to enhance productivity and efficiency.

Responsibility 1: Lead on providing expertise on a comprehensive governance service

1. Acting as secretary to the Trusts Council, sub committees and Sales Board.
2. Providing logistical and administrative support to the CEO, Directors, Chair and Trustees.
3. Supporting the chair to set dates of council meetings, produce Council agendas in liaison with the CEO, Chair & Committee Chairs and ensuring accurate minutes are taken, approved, and circulated in a timely manner.
4. Working autonomously maintaining the governance archive for Council and overseeing full governance archive on SharePoint.
5. Maintaining live files and records at Companies House.
6. Acting as secretary to the Nominations Committee including maintaining the register of trustee and honorary officer terms of office and managing the process of nominating, recruiting and inducting Trustees.
7. Assisting with the production of high-quality papers and presentation materials and developing solutions to complex issues.
8. Fixing dates, orchestrate agendas, papers and minutes for Council meetings and carry out chasing actions as required using your excellent communication and negotiation skills.
9. Organising and facilitating Trustee inductions.
10. Regular and structured reviewing of governance documents, policies, processes, and terms of reference, keeping abreast of developments in governance legislation & best practice.
11. Maintaining and updating the SWT Governance Handbook and ensuring legal compliance.

Responsibility 2: Provide a comprehensive administrative and clerical support to the People, Culture and Resources Team to support the smooth running of the office.

1. Overseeing the PCR team administrative support functions.
2. Handling communications:  Greeting clients, answering incoming calls, replying to emails and dealing with both incoming and outgoing post.
3. Organising schedules: Scheduling meetings, appointments and events, and organising any necessary materials for them.
4. Maintaining office equipment:  Operating and maintaining equipment such as photocopier and franking machine.
5. Supporting staff: providing administrative support to colleagues with occasional administrative work on PCR projects.
6. Keeping track of inventory and ordering office supplies such as first aid equipment, coffee and tea and other items.
7. Using spreadsheets for budget evidencing and monitoring purposes – (credit card transactions & Amazon purchasing).

Responsibility 3: Utilising your strong commitment to customer service, provide a first-class customer service for the organisation and its stakeholders, ensuring that every customer is completely satisfied with their customer experience

1. Ensuring that all telephone, face to face and written enquiries are responded to promptly and dealt with in an efficient manner.
2. Answering customer queries, responding to questions from incoming correspondence.
3. Resolving complaints by liaising with relevant teams to ensure customer satisfaction and ensure regular contact with both internal colleagues and external stakeholders.
4. Keeping accurate records of customer interactions including a complaints log.
5. Providing information to stakeholders to answer questions and queries.
6. Escalating issues referring any complex issues to Heads or Team managers when necessary.

We offer fantastic benefits of working for the Somerset Wildlife Trust including:

• 7% employer pension contribution
• Life insurance
• Flexible and agile working
• Wellbeing support – Employee Assistance Program
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities, and the climate

Closing date: Monday 12 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

We are seeking a reliable, detail-oriented Programme Administrator to support daily administrative tasks and manage our data and systems. This role involves ensuring efficient operations, maintaining accurate records, supporting internal teams, and assisting in data management processes including data entry, database maintenance, reporting, and analysis. The ideal candidate is proactive, organised, and comfortable handling a blend of administrative and data responsibilities.

Role Requirements 

Duties will include but not be limited to: 

• Supporting with the day-to-day requirements of the delivery leadership team.
• Issuing certificates to delegates on completion of training.
• Dealing with enquiries in relation to training and booking delegates on to the relevant training.
• Supporting delegates to access training and resources.
• Minuting meetings.
• Supporting with resource uploads to our website and portal.
• Managing workshop bookings on our website
• Uploading information to our CRM system, ensuring information is up to date.
• Enter, update, and maintain accurate information in databases and information systems.
• Generate standard and ad-hoc reports for management and stakeholders.
• Assist in developing and maintaining data filing systems and processes.
• Collaborate with other departments to understand data needs and ensure seamless data flow.
• Support data migration projects, integrations, and basic troubleshooting.
• Manage office supplies and place orders for merchandise.
• Maintain online documentation / Ygam SharePoint.
• Book meeting premises/rooms as required for meetings or training events.
• Ensure records are maintained in accordance with GDPR/data protection legislation.

Person Specification  

Essential 

• Previous administration experience.
• Confident and experienced in data management and reporting of key programme deliverables
• Confidence in creating dashboards for internal and external stakeholders (e.g. Board of Trustees and funders)
• Excellent I.T. skills, specifically Microsoft Office products.
• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.
• Ability to work as part of a team, as well as working on own initiative.
• Be self-motivated and progress own work at pace.
• Excellent communication skills – both verbal and written.
• Confident in dealing with difficult conversations and complex situations.
• Capable of working with confidential information and maintaining its security.
• Process driven, attentive to detail, and with a keen eye for improvement to support productivity.
• Professional and positive manner and approach; able to establish and maintain good working relationships at all levels.
• Understanding of (and commitment) to Equality, Diversity, & Inclusion.

Desirable 

• Working knowledge of CRM (preferably SalesForce). 
• Familiarity with WordPress 
• Previous experience of working within the Charity sector. 

Ygam is an equal opportunity employer. It is Ygam's approach that all employees have a working environment which promotes dignity and respect, and where individual differences, and the contributions made are recognised and valued. 

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed force veterans.

About Us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the south east are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;

• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

Bring your environmental passion for rivers to life!

Are you a competent Administrator, who prides themselves on their attention to detail and excellence?  Would you like to work with the Finance Team for a charity who is invested in improving and making a real difference to our rivers here within the South East of England, which hosts some of the rarest Chalk streams on the planet.

About The Role

We are a small charity which is expanding and looking to provide additional administrative support for our busy teams.  We have an exciting opportunity to join the South East Rivers Trust and become part of the small and dynamic Finance and Operations team, sitting at the heart of the organisation. This role reports directly to the Finance Director and will provide administration for this and other teams in the organisation. 

The General Administrator role has been created to support with a variety of tasks, including calendar management for catchment meetings, which are hosted both in person and virtually, across the region.  In addition to logistical arrangements of these meetings, the successful applicant will support with all aspects of hosting, including minute taking.  The role will also  support the research, writing, collation and management of documents, for internal and external circulation.  Other tasks will include supporting with budgets, expenses and invoices, requiring confidence in dealing with numbers, spreadsheets and suppliers.

The role would suit an individual with a strong administration background, who is approachable and organised, has excellent attention to detail, able to work on their own or as part of a team.  It involves liaising  and following up with all teams, to ensure internal and external stakeholders are communicated to in a timely manner with relevant information.  This is an ideal position for someone with excellent Microsoft office skills, strong communication abilities and a genuine interest in making a positive impact.  It will cover a variety of duties and afford the successful applicant the opportunity to learn more about the work we do in restoring our natural environment.

To be successful, they will need to be able to multitask, be proactive and have a confident manner, an excellent communicator who is inquisitive and able to work independently.  Additionally, they will have a positive attitude, with a willingness to assist the whole team with other administrative tasks as and when required. 

This role is a mix of working from home, with at least one day per week, (on a Thursday), working in the office in Leatherhead and attending regular in person meetings held across the entire SERT area.   

This is a full time role, which may require attendance at some adhoc meetings outside of office hours.

The deadline for application is 11:59pm on Sunday 11th May 2025.  We reserve the right to close the recruitment early.  Please visit our website for full details of the opportunity together with how to apply.

Interviews will be in person at our Leatherhead office, potentially w.c. 19th May.

This is a fantastic opportunity for a proactive individual who enjoys working collaboratively to join Waterloo Uncovered as Administrative Assistant.

Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran recovery and wellbeing.  Since 2015 we have been supporting veterans and serving military personnel, through programmes centred around the archaeology of the Waterloo battlefield.  For example, learning archaeological skills through excavation on the battlefield supported by a wellbeing team, bringing the artefacts discovered at Waterloo to beneficiaries in their community, or supporting beneficiaries to explore archaeology and history of conflict through our online programme.  All our programmes link conflicts past to conflict present, as beneficiaries uncover, recover and discover.  

As Administrative Assistant you will be part of our small, dynamic, and passionate team, which is supported by an extensive network of volunteers.  You will work closely with the Chief Executive on all aspects of our administration in support of our operational delivery, communications, fundraising and outreach.

Key responsibilities:

• Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.

• Customer service, responding to email and telephone enquiries and correspondence.

• Database and spreadsheet management, including managing contacts and suppliers, as well as donor and volunteer data on our CRM system and digital filing.

• Processing financial and accounting requirements, including invoices, payroll, expenses and supplier payments.

• Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.

• Researches as requested, complies and summarises information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.

• Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.

• Event administration, including bookings, logistics and support to outreach and event delivery.

What you will need

• Strong written and verbal communication and interpersonal skills, able to present a professional and positive image for the organisation.

• Ability to work under pressure, with accuracy and minimal supervision, with a proactive approach to problem solving and process improvement.

• Data management and entry skills, including the ability to maintain and improve data and information digital filing systems, with accurate record keeping.

• Digital literacy,  proficiency on google suite, microsoft, and social media (e.g. linkedin, facebook), able to present information accurately and clearly.

• Excellent organisational, time management and collaborative skills, able to work with a range of stakeholders.

• Experience of working within the charity or similar sector in an administrative role.

• Communications and / or social media experience.

How to apply

Application is by way of a CV and Covering letter.  The closing date for applications is 5pm on Monday 5 May. Interviews will take place around 12-13 May.  Please indicate in your cover letter any dates of unavailability.

Please note that this role is remote, but the successful candidate will be required to travel to team days in London at least twice per month at their own cost.

Join Our Team!

Crohn’s and Colitis UK has an exciting opportunity for a Trusts & Philanthropy Officer to join our team. In this role you’ll play a key part in growing our income from charitable trusts and foundations,  whilst also cultivating relationships with our major donors to inspire long-term support and generate sustainable funding.  If this sounds like a good fit for your skills and experience, then we’d love to hear from you!  

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 and beyond, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

Around 75% of your time will be devoted to securing funding from trusts and foundations. This includes researching, identifying new opportunities and crafting compelling, tailored funding applications. The remaining time will be dedicated to building and nurturing relationships with new, lapsed and existing major donors and developing creative and engaging stewardship plans to inspire and secure high value gifts.

About you

This is a great role for someone with previous experience of both Trust Fundraising and Major Donor Fundraising. You’ll have excellent communication skills to enable you to quickly build solid, strong relationships both face to face and over the telephone. Excellent writing skills are essential as well as good organisational skills and CRM experience. In these challenging times you’ll need to channel your creative skills to develop exciting stewardship plans.

In this role you will need:

• Previous evidenced experience of securing donations from Trusts and Foundations, and Major Giving Fundraising experience
• Experience of producing outstanding, high quality, imaginative and compelling applications and reports
• Experience in prospecting for new business opportunities via multiple research channels

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be occasions when you will need to attend face-to-face meetings with, donors, your team, our partner agencies, or several team away-days each year. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

The Third Age Trust is seeking to appoint a Senior Volunteering Officer who will: 

• have oversight of the support we provide to 400 Trust Volunteers who directly support the work of the Trust; 

• oversee the development and delivery of training to help members run their u3a 

• implement and develop how the Trust works with and supports region and nations across the UK.

This role will also identify some of the key challenges for u3as relating to volunteering and will work with staff and volunteers develop support and guidance.

Reporting to the Head of Learning and Volunteering the role will work with staff, u3a members and Trust Volunteers. This role will also involve some UK-wide travel including in person meetings and visiting u3as. 

An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor (ESOL)- a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London.

Westway Trust is a charity located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
We are particularly interested in applications from enthusiastic, qualified and experienced teachers who are committed to enhancing the lives of people in our community.

We are seeking an enthusiastic and experienced ESOL Tutor to design and deliver high quality learner-centered teaching and assessment experiences to our adult learners from pre-entry level up to level 1, whilst supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a sessional term-time role.  Working hours will be discussed and agreed at the interview stage.

Key responsibilities of the role include:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met.
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly.
• Develop and deliver consistently engaging and interactive sessions, utilising a variety of teaching techniques and materials to enhance learners’ understanding and engagement with the subject/topic.
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement.
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development.

Administration

• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students.
• Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
• Providing feedback on appropriate documentation for example observation, IQA reports etc.

Knowledge, Skills and Experience:

Essential

• Proven successful track record of planning and delivering high quality teaching of accredited and non-accredited provision in a relevant subject and at appropriate level(s).
• Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
• Experience of devising course outlines and schemes of work.
• Experience of assessing and recording progress, both in accredited and non-accredited learning and supporting learners.
• Knowledge and experience of working with a variety of exam boards.
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team.

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system.
• Experience of working/teaching refugees and or asylum seekers.
• The ability to speak another language.

Qualifications:

Essential

• Hold a recognised teaching qualification such as CELTA, DELTA or TESOL or
• A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)
• A minimum GCSE English Grade C or equivalent

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Free eye test voucher
• Investor in People (IiP) employer

The application deadline is Friday 7 March when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Shoreditch Trust is recruiting  for a Community Builder, to build relationships with residents, community leaders and organisations in the City of London in order to:

• Facilitate engagement into We Connect and wider programmes
• Build community leadership opportunities
• Reduce social isolation and loneliness
• Improve wellbeing
• Working effectively with clients from Bangladeshi and Spanish-speaking South American communities.

Fluency in Bengali (particularly the Sylheti dialect) and/or Spanish is essential for this role, as you will be required to communicate effectively with clients from Bangladeshi and Spanish-speaking South American communities.

To continue being fully representative of our Neighbourhoods, we are particularly keen to hear from people from diverse communities, from bilingual candidates and from people with strong links to East London generally.

Why Join Us?

• Be part of a team that values equality, connection, compassion and independence
• Contribute to meaningful change in the community
• Enjoy extensive training opportunities and staff support programs

Are you a detail-oriented, people-focused administrator who enjoys making a real difference through your work?

At Cheshire Wildlife Trust, we’re looking for a Fundraising Administrator to join our friendly, fast-paced Fundraising & Communications team.

Fundraising Administrator
Salary: £24,591 - £28,691 (£14,574 - £17,214 pro rata)
Contract type: Permanent
Working hours: Part time
Location: Bickley Hall Farm, Malpas , SY14 8EF

Are you a detail-oriented, people-focused administrator who enjoys making a real difference through your work? At Cheshire Wildlife Trust, we’re looking for a Fundraising Administrator to join our friendly, fast-paced Fundraising & Communications team.  You’ll help deliver excellent supporter care, accurate record keeping and smooth-running fundraising operations — all vital to helping nature recover across our region.

This is a new and exciting role where your initiative and experience will be valued from day one. You’ll be confident working with data, CRM systems and supporter information, but just as comfortable building relationships with colleagues and supporters alike. You’ll take pride in getting things right. You’ll be comfortable juggling different admin tasks and taking the initiative when you spot something that could be improved.

You’ll be part of a passionate organisation that’s serious about restoring nature across Cheshire. If you love being organised, enjoy working with people, and want your work to have real impact, we’d love to hear from you.

Please note that this role is part of a job share arrangement working 21 hours per week

Closing date: Monday 5 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Programme Delivery Officer

Department

Operations & Programmes

Reporting to

Director of Operations & Programmes

Managing

None

Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.

Travel Requirements
This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

Main relationships

Director of Operations & Programmes, Head of Operations, Partnerships Project Manager

Benefits

· Salary £34,000

· 30 days leave (plus Bank Holidays)  

· Bupa Health Cover

· Matched company pension scheme

· Life assurance cover offering 4x death in service benefit.

· Company sick pay

· Training and development opportunities

· Learning and Wellbeing Grant 

· Employee assistance programme

· Season Ticket Loan

· Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

· Public-facing campaigns and digital services, information and guidance

· Evidence-led advice to governments and industry

· Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
 

Purpose of the role

Reporting to the Head of Operations and working collaboratively with the Partnerships Project Manager, the Programme Delivery Officer will play a crucial role in the day-to-day programme management of the organisation’s programmes and partnership delivery.

This role will also involve strong elements towards cultivating relationships with key external partners, including businesses, non-profits and other stakeholders, to enhance organisational initiatives, drive growth, and ensure long-term collaboration. Providing rigorous operational support and programme administration as needed.

Main Duties and Responsibilities

· Provide comprehensive support to the Partnerships Project Manager

· Build and maintain strong relationships with current and potential new partners to maximise engagement and collaboration.

· Act as a point of contact for partners and project/programme stakeholders.

· Assisting with programme and project initiation, such as design and planning.

· Assisting with programme and project delivery, such as: updating progress, resolving problems, ordering content and collateral, and supporting with other delivery tasks.

· Data analysis and programme reporting, preparing partner reports and tracking performance.

· Organise and deliver outreach and engagement activity (such as running stalls at events) to partners, community groups and local charities.

· Travel to engagement events across the UK

· Represent and advocate for Drinkaware at partnership or public meetings and events.

· Coordinate with various departments (marketing, communications, partnerships, etc.) to ensure smooth implementation of partnership initiatives.

· Organise and support meetings (such as working groups and board meetings), providing comprehensive minutes capturing actions and decisions

· Provide effective facilitation of workshops and focus groups, managing the end to end client feedback process to internal stakeholders

Accountable for:

Delivery of partnership projects & programmes

PERSON SPECIFICATION

Qualifications and/or experience

Experience of partnership or programme delivery

Essential Criteria / Key Skills

1. Ability to multitask and manage several partnerships simultaneously

2. Strong communication and interpersonal skills, with the ability to build rapport and trust with partners at all levels.

3. Experience of organising small events and workshops

4. Experience of writing clear, concise, reports and accurately maintaining  documentation

5. Attention to detail and foreplaning

6. Experience of a broad range of software packages including Word, Excel, PowerPoint

7. Strong analytical skills and presentation of data.

8. Experience providing administrative support.

9. Ability to work on your own and take initiative.

10. Ability to travel across the UK as necessary to attend events and meetings

11. A positive ‘can do’ attitude

12. Emotionally intelligent and resilient when under pressure.

13. An energetic and committed ambassador for Drinkaware, our mission and values

Special features of the role

This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.

Trusts and Foundations Community Fundraiser

Cransley Hospice Trust is seeking an enthusiastic and driven Trusts and Foundations Community Fundraiser to join our team. 

Join us and make a difference to people living with a life limiting illness, when they need it most.

As a crucial part of the fundraising team, you’ll be responsible for:

• Identifying and securing grants from trusts and foundations to support essential palliative and end of life care services for North Northamptonshire.
• Building strong relationships with community groups, faith organisations, schools, and businesses to inspire fundraising efforts.
• Supporting individual fundraisers in the community and ensuring excellent donor stewardship.
• Managing collections, fundraising events, and engaging with local supporters to maximise income.
• Working closely with the marketing team to promote fundraising campaigns.

About You

We’re looking for someone with:

• Experience in fundraising, business development, or relationship management.
• Strong communication skills, both written and verbal, as you will be working closely with colleagues and external contacts.
• Strong people skills to engage and inspire donors, volunteers, and community groups.
• A proactive, creative, and organised approach to work.
• A strong desire to make a real difference to hospice and end of life care in North Northamptonshire.
• Excellent organisations skills with excellent attention to detail.
• You will bring a flexible, can do attitude and be able to work independently as well as part of a team.

This role offers the opportunity to develop your fundraising career in a supportive and inspiring team while directly contributing to end of life care in your local community.

Hybrid working, and due to the nature of your role there will be some evening and weekend work in the local area.

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