Trust manager jobs in bermondsey, greater london
At Ambitious about Autism, we believe in a a future where every autistic child and young person can be themselves and realise their ambitions. We're looking for a Finance Business Partner who's ready to bring insight, influence, and energy to a role that sits at the heart of our strategic decision-making.
This is more than just numbers. You'll be a trusted advisor to senior leaders across the organisation, helping them shape and deliver their financial plans. You'll work closely with ELT members and budget holders to build robust financial models, set budgets, and produce termly forecasts that drive real impact.
As a key player in our finance team, you'll:
- Lead the monthly management accounts and reporting process
- Provide strategic and technical financial advice to high-profile projects
- Ensure financial implications are understood and embedded in decision-making
- Influence and negotiate with senior colleagues to help us meet our financial goals
We're looking for someone who:
- Is a qualified accountant (ICAEW, ACCA, CIMA, CIPFA)
- Has trained at a top 15 accountancy firm or equivalent public body (e.g. NAO), or has strong experience in finance business partnering
- Can quickly get to grips with a complex environment and work independently
- Has experience in strategic finance and business planning
- Understands charity finance (SORP FRS 102) or has transferable IFRS/FRS102 knowledge and a willingness to learn
This is a fantastic opportunity to join a purpose-driven organisation where your financial expertise will help shape the future for autistic children and young people.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.

The client requests no contact from agencies or media sales.
People and culture at Unifrog
As a People team, we help foster a supportive culture by: trusting our team; removing roadblocks and encouraging autonomy; making an effort to understand everyone’s different wants and needs and using that information to tailor what we offer; and caring about each team member and creating processes that allow them to work at their best. If this fits with your view of what a People team should do, we’d love to hear from you.
What you’ll do
1. Internal communications (~2.5 days per week)
As our Internal Communications and Events Lead, you will play a key role in engaging, informing, and inspiring our team with what’s happening at Unifrog. You’ll also help us to work even better together, and to retain a happy and effective team.
Your main responsibilities:
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Coordinate our whole team commss
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Deliver our internal comms strategy, work towards our People team goal and objectives, and use our House Style.
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Create our monthly internal Unifrog newsletter, writing your own segments, editing other people’s contributions, and evaluating engagement.
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Collate data from team surveys and work with the People and Leadership teams to put ideas from the team into action.
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Improve the way that we communicate and work together:
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Share best practice and deliver training on our comms tools (e.g. Slack, Gmail, Asana).
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Research, trial and introduce new comms tools or upgrades where appropriate, training the team on how to use them.
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Join our AI working group, whose goal is to support the team to use AI more effectively (e.g. leading training, sharing use-cases from across Unifrog).
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Support teams with communication challenges (e.g. streamlining comms traffic).
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Support team members to easily find the best contact for different questions and tasks.
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Manage our existing comms tools:
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Audit our usage and budget to make sure we’re maximising value.
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Manage individual and team subscriptions to our comms tools.
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Help to troubleshoot team questions and issues.
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Keep our ‘Unifrog Essentials’ and ‘Who to Contact’ documents up-to-date, and support team leads to keep our Dropbox folders organised.
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Work with our Recruitment Lead and Marketing team to shout externally about what’s going on at Unifrog, sharing photos and stories on our website and social media.
2. Internal events (~2.5 days per week)
Now that Unifrog has 115 team members across the UK and beyond, it’s more important than ever that everyone feels connected, both to each other and to our wider mission.
We currently have:
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Three whole company “team days” per year (2x in person, 1x virtual)
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Two “away days” per team per year (in person)
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Regular socials at our London office
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Regular remote socials
Your main responsibilities:
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Plan our whole company team days:
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Work closely with our CEO and the Leadership team to decide on the team day agenda, budget and format.
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Find and book venues, hotels, social activities, and meals, and make sure everything’s set up and runs smoothly on the day.
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Support senior managers to plan their away days:
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Advise on agendas and book venues, socials, and training.
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Facilitate cross-team collaboration (one of each team’s away days is partly combined with another team).
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Evaluate our team events and continually look to improve their quality, impact, and inclusivity.
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Plan remote socials and office socials for our London HQ.
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Support our Unifrog affinity groups - spaces where team members who share common identities (e.g. being parents), can connect, support each other and champion inclusivity.
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Keep our EDI calendar up-to-date, and mark and celebrate occasions important to people across the team, including cultural heritage months, awareness days, and commemorative events.
Working together
You’ll be part of our People team alongside our: People Assistant, People Coordinator Recruitment Lead, People Lead, Head of People Operations, and People and Operations Director (your line manager).
You’ll also regularly work with a variety of other team members (especially line managers) when organising events.
What we’re looking for
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Experience in planning and delivering events (including virtual events).
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Experience in supporting team members to communicate and use comms tools more effectively.
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Ideally, experience in delivering whole company comms.
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Strong verbal communication and presentation skills.
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Excellent writing and proof-reading skills.
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Ability to craft clear and powerful narratives from data and insights.
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Personable and able to build great professional relationships.
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Keen attention to detail.
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Excellent organisation skills.
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An interest in education, careers, and development.
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Ideally, knowledge of emerging trends in internal communications.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,000 - £39,000 per year, depending on experience. Grade B.
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Full-time.
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Split your time between working remotely and at our office in Hoxton, London (a minimum of 2 days per week). Applicants must be commutable to London and can expense up to £12.50 per day for travel, up to 2 days per week.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying please contact Mhairi (contact details on our jobs page).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Friday 3rd October 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about an event you’ve organised (in person or virtual). How did you make the event a success, and what did you learn for the next event? (250 words)
iii. October is Black History Month (BHM). Write a draft Slack post on our #social channel that: a) gives a short intro to BHM; and b) shares ideas and plans for how people can mark the occasion, learn more, and get involved. (250 words)
We want to see your creativity and individual tone of voice come through in this task. We understand that some candidates may want to use AI to improve their answers, however it's possible this may take away from the individuality of your task and impact your score.
You can write your Slack post directly in the box provided. If you'd like to include emojis or embedded links, please share a Google Doc link instead, ensuring you have set access permissions to “anyone with the link can view”.
Stage 2: Task stage (15 minutes)
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The next stage of the application process will be a short phone interview. We’ll send you instructions if you are successful in the first application stage.
Stage 3: Video call interview (1 hour)
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 13th October 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Advisor
Reports To: Helpline Supervisor
Salary: £27,000 (0.5 FTE)
Hours: 20 hours/week (including 3 shifts/week, 5 hours each)
Contract: Part-time, initial 12-month contract (renewable)
Location: Office-based (London) – some evening/weekend work required
Role Purpose:
The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed.
Helpline Advisors will support service users via multiple channels—phone, email, SMS, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident.
Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality.
Role Responsibilities:
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Answer incoming calls from victims of hate crime with empathy and professionalism.
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Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports.
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Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
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Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals.
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Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action.
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Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff.
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Maintain strict confidentiality in accordance with data protection and safeguarding policies.
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Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach)
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Participate in supervision, debriefs, team meetings, and reflective practice sessions.
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Participate in training and professional development to stay informed of relevant legislation, policies, and best practices.
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Contribute to service evaluation and team-wide improvements.
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Work as part of a small, supportive team.
Person Specification:
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Experience in helpline, support work, or similar client-facing roles.
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Understanding of hate crime and its impacts, particularly on Muslim communities.
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Excellent listening, communication, and note-taking skills.
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Ability to manage emotional content and maintain professional boundaries.
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Strong understanding and knowledge of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Ability to work independently and manage time effectively in a remote/hybrid setting.
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Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset.
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Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary.
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Commitment to the values of equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by early September/ October. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
ISEAL are looking for someone with expertise in climate change, nature and biodiversity to join a small but growing area of work. This role will contribute to the design and delivery of ISEAL’s scaling strategy to unlock investment and market incentives for smallholders and small-scale producers, grounded in robust climate, biodiversity and nature outcomes data.
The Associate Manager will play a critical role in delivering ISEAL projects in the context of climate, nature and measurement related to delivering value to small scale producers and small and medium enterprises. The role will collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community. Developing an understanding of company and investor sustainability objectives, the role will contribute to building confidence in sustainability outcome data and increase willingness to pay or invest in the transition to sustainable land and resource management by producing enterprises.
To be considered, candidates will bring solid knowledge of climate, nature and biodiversity, particularly related to small-scale agricultural producers, and a keen interest to build on this in the context of voluntary sustainability standards. Experienced in convening stakeholders on technical topics, the ideal person will bring strong data analysis skills and an ability to produce communications accessible to different audiences.
In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive, international culture, and good opportunities to develop professionally and personally.
The key responsibilities we entrust you with
Project delivery
- Support senior colleagues with designing and planning project activities related to market-based incentives, climate, biodiversity and nature
- Deliver assigned project activities and key outputs across a range of projects
- Lead or contribute to technical workshops and focused discussions with community members and external partners on data collection and delivery models for environmental and social outcomes
- Support engagement with private and financial sector actors to understand demand for credible, consistent sustainability outcome data
- Contribute to broader stakeholder dialogues and strategic partnerships that position ISEAL systems as trusted and credible sources of sustainability data for policy, corporate, and financial stakeholders
- Collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community
Research, analysis, synthesis and writing
- Carry out background research through stakeholder interviews, peer learning workshops and meetings, and literature and document reviews, synthesizing key points and lessons
- Produce technical documents, guidance notes, and simplified communications and tools to deliver key insights, guidance, and messages to different audiences
- Develop and communicate technical insights, case studies, and lessons learned from ISEAL members and technical partners
- Contribute to internal knowledge products and external publications that enhance the visibility and credibility of the ISEAL community’s work in the climate and nature space.
Knowledge sharing & external engagement
- Deliver webinars to share project related learnings with ISEAL community members
- Engage with external stakeholders in the climate space to capture evolving trends, and other opportunities for the work
- Participate in relevant ISEAL hosted communities of practice e.g., data community of practice
- Participate in the external spaces and events focused on market-based incentives, climate, biodiversity and nature outcomes
Innovation Fund and community coordination
- Support ISEAL’s Innovations Fund by serving as a technical programme resource for projects related to climate and nature, while helping to consolidate and synthesize lessons learned across grants
- Take a coordinating role in convening ISEAL’s climate and nature community, facilitating learning exchange and collaboration across the ISEAL membership.
Experience, Knowledge and Attributes
- Existing working knowledge of climate, nature and biodiversity and related regulations and trends
- Understanding of corporate sustainability objectives, reporting, metrics and outcome methodologies
- Understanding of the theory and methodology behind GHG accounting, SBTI initiatives and carbon removal methodologies and how use of these translate into practice
- Understanding of the impacts of climate change on primary (particularly small-scale) agricultural production and how producers can adapt to these changes to mitigate these impacts
- Good understanding of international and/or rural development Proven ability to analyse large sources of information and to identify and summarise the most important points in accessible language
- Experience in facilitating sessions and workshops, working with stakeholders to reach consensus decisions
- Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
- Able to work independently, including in a remote work environment, and to ask for clarification/direction when needed
- Excellent written and spoken English
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including occasional international time-zone calls
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)
Additionally desirable
- Experience working with outcome focused data
- Experience with work related to small-scale producers
- Understanding of what standards systems are and how they help deliver change on sustainability issues
- Understanding of climate finance, carbon projects and/or payments for ecosystem services
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract.
Salary: £45,800-£49,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder may be required to undertake occasional international travel
Ideal start date: asap
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(.)org.
Deadline for applications is 25 September 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 1-3 October
Pre-interview timed exercises (between 60 – 90 minutes from home):
Panel interviews (Teams): w/c 13 October
Decision: w/c 27 October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Community Fundraising Assistant you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition, you will support and help to develop our volunteering programme establishing more connections across our community to raise more voluntary income.
Directly supporting the Community Fundraising Manager and working closely with all of the Supporter Engagement team it would be beneficial, but not necessary, if you have previous experience or an interest in fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative and interpersonal skills, the ability to manage a varied workload and be highly organised.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
We offer flexible working patterns, both in terms of hours and remote working. Please note that this role will require the Community Fundraising Assistant to be in the office for a minimum of 2 days a week, to carry out regular posting of fundraising materials and weekly income and donation processing duties.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 22nd September 2025 at 09:00AM
Interview date: 7th October 2025
Are you a qualified accountant looking to make a real impact during a time of exciting organisational change?
Do you thrive on providing insightful analysis, influencing decision-making, and driving transformation? If so, this Finance Business Partner opportunity could be the perfect next step for you.
Finance Business Partner
Location: London, a short walk from Tower Hill Station
Salary: £70,000
Contract type: 6 months FTC
Hours: Full time
About the role
This Royal membership organisation is embarking on a high-profile transformation programme, transitioning into a charitable group structure with both a parent charity and a wholly owned subsidiary. As Finance Business Partner, you’ll play a critical role in guiding this journey.
You’ll provide robust commercial and analytical financial support, ensuring leaders across the organisation have the insight and confidence they need to make effective business decisions. From preparing accurate management accounts to leading on financial modelling, you’ll be a trusted advisor to senior colleagues.
What you’ll be doing in your role as Finance Business Partner
• Delivering accurate, timely management accounts and financial reports.
• Providing commercial and analytical support for new initiatives and negotiations.
• Leading on financial modelling and KPI development.
• Supporting business planning, budgeting, and forecasting processes.
• Acting as a key deputy for the Finance leadership team when required.
About you and what you will be bring to the role of Finance Business Partner
• A professional accountancy qualification (ACMA, ACA, ACCA).
• Strong experience in the charity or non profit sector.
• Proven ability to deliver financial insight that drives decision-making.
• Confidence in managing multiple priorities in a fast-changing environment.
• A collaborative and diplomatic approach with excellent attention to detail.
Why apply for this role?
• Flexible hybrid working to support your lifestyle.
• The opportunity to shape the future of a major transformation.
• A collaborative and inclusive culture, guided by our values of Focus, Agility, Quality, Collaboration and Respect.
Apply today through TPP Recruitment, by sending your CV.
Applications will close the morning of Friday the 19th of Sept and a two stage interview process will start on the 24th of September.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
As the HR Advisor at The Careers & Enterprise Company, you will report to the HR Manager and play a crucial role in supporting the business and wider HR team in a diverse HR generalist role that offers a great opportunity to grow and develop across a range of HR functions. You will cover a range of duties including providing HR advice and support to the business including line managers and employees, proactively helping to manage timely responses to internal and external enquiries to the HR shared inboxes, managing the monthly payroll and supporting with a range of administrative and reporting duties. You will also get to work directly with the HR Manager on the wider HR strategy including employee engagement, recruitment, systems and data analysis.
We are looking for a qualified HR Advisor or an HR professional that aligns with our company mission, who is ambitious and looking to progress their career in a new role. You will be pro-active and highly motivated, with exceptional interpersonal and communication skills that is comfortable interacting with staff at all levels. The ideal candidate will have experience in a similar role and will be able to hit the ground running in this rewarding, busy and varied role.
We are a friendly team of three people that reports into the Director of HR and Operations and are looking for a true team player that has strong ethics, understands the confidential nature of working in an HR team coupled with a good understanding of HR processes and procedures.
Location: Central London/hybrid working with attendance in the office required 2 days per week.
Contract: Full-time, fixed term for one year.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.
Please describe in your cover letter:
- How do you meet the experience, skills and competency criteria detailed in the job profile?
- Are you CIPD or part CIPD qualified or working towards a HR qualification?
Closing date: Midnight on 30th September 2025.
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Shape strategy and collaborate globally to grow life-saving stem cell donation.
- Lead key teams to ensure excellence and safety.
About Our Client
DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation.
Job Description
- Lead the Medical, Donor Services, and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards.
- Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture.
- Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement.
- Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners.
- Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice.
- Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence.
- Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals.
- Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation.
- Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation.
- Develop and maintain strong relationships with transplant centres, donor registries, and other key partners.
The Successful Applicant
- Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience
- Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments.
- Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities.
- Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways.
- Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting.
- Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change.
What's on Offer
£100,000 and £115,000 basic + bonus + benefits
Contact
Rochelle George
Quote job ref
JN-082025-6820687Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.
We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is based at pur office in Mitcham and is the first point contact for people who attend our centre in person or over the phone, so we are looking for someone with exceptional customer service skills and warm and welcoming with good listening skills.
If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.
The closing date for applications is the 5th of October, if you would like any further information or to arrange time to chat for more information on the role please do not hesitate to get in touch.
Interviews will be held in person on the 13th of October in our centre in Mitcham.
The client requests no contact from agencies or media sales.
A Hybrid Role
This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together. It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.
The Duty work
The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.
The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.
The pan-London Caseworker work
We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area. This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The children and young people’s bereavement programme in Wales is looking to increase and improve its current services. We are looking for people to take this team forward over the next few years. Working closely with the rest of the Wales team and line managed by the Head of Wales, this is an exciting opportunity for people with empathy, motivation and team working. Please note this role will require travel across North Wales.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
Closing date for applications is 9am on 30 September 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that we will only contact success applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
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Y rôl
Mae’r rhaglen brofedigaeth plant a phobl ifanc yng Nghymru eisiau cynyddu a gwella ei gwasanaethau presennol. Mae’n adeg gyffrous i newid a datblygu. Rydym yn chwilio am ddau unigolyn i ddatblygu’r tîm hwn yn ystod y blynyddoedd nesaf. Bydd yr unigolion hyn yn gweithio’n agos â gweddill y tîm yng Nghymru ac yn cael eu rheoli gan Bennaeth Cymru. Mae hwn yn gyfle cyffrous i bobl ag empathi a phenderfyniad sy’n mwynhau gweithio mewn tîm.
Sut i wneud cais
Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd.
Y dyddiad cau ar gyfer ceisiadau yw 9am ar 30 Medi 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.
Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.
Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.
Gwiriadau Cofnod Troseddol
Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein:
· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS
· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI
Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.
Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.
The client requests no contact from agencies or media sales.
Job purpose
To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key working relationships
Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.
Key Responsibilities
1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations
- Undertaking debt advice file reviews
- Identifying advisers’ soft skill and technical training needs
- Providing constructive feedback, and pastoral support, to advisers and their line managers
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
3. Ensure project compliance and quality requirements are achieved.
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
4. Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
Other:
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Person Specification
The successful candidate will demonstrate:
Essential Criteria:
1. Experience and Skills:
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- Have recent knowledge and experience of specialist debt casework
- Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
- Understanding of the issues involved in interviewing clients (all channels)
- Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
- Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
- Experience of the monitoring, managing and evaluation of projects and performance
- Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
- Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
- Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
- Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
- Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro
2. Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
3. Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
4. Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
The Digital Officer will support the Communications team in creating innovative and engaging content and posting to social media channels to tell the story of ParalympicsGB and its athletes. The role will work closely with sports and athletes to facilitate filming opportunities and will assist in the delivery of branded content for commercial partners and key stakeholders.
The Digital Officer will also support programmes of activity which seek to fulfil the organisation’s vision ‘through Sport inspire a better world for disabled people’.
REPORTS TO:Digital Producer
TYPE OF CONTRACT: Permanent
HOURS OF WORK: Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week and include work in evenings and weekends as required.
LOCATION: Hybrid of London office and home based. ParalympicsGB Office: 101 New Cavendish Street, W1W 6XH. Travel may also be required in the UK and abroad as necessary.
KEY RESPONSIBILITIES:
Content creation
Develop and oversee production of content in our brand identity including video, graphics and photography for ParalympicsGB social media channels (TikTok, Instagram, Facebook, YouTube).
Plan, shoot, edit, and publish high-quality, platform-specific vertical videos tailored to maximise organic reach and engagement with ParalympicsGB’s priority audiences: Young People, Disabled Community and Potential Allies.
Will also be required to support wider ParalympicsGB staff teams with the production of content for internal use on occasion.
Social Media Management
Assist the Digital Producer with the management of ParalympicsGB social media channels and when needed helping to post and schedule content in our tone of voice.
Contribute to monitoring social media channels for real-time trends and content opportunities to shape the team's narrative and engage with priority audience groups.
Keeping up to date and aware of the latest news from sports and athletes.
Branded content
Work closely with the commercial team to align partner content with broader campaigns and ParalympicsGB’s content strategy.
Website
Contributing to ParalympicsGB digital channels including copywriting, image and video editing including athlete biographies and sport information. Research of athlete personalities and interests to populate future content plans.
CRM
Keeping an up-to-date record on the ParalympicsGB CRM system of athlete content appearances and all relevant information.
Games-time
Working on location at the heart of the Paralympic Games as part of the communications team to support athletes, team members and media with the delivery of key communications objectives. Will support Content Producer with capturing engaging Games-time content for ParalympicsGB channels.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
PERSON SPECIFICATION
EXPERIENCE
· Minimum 2 years’ experience producing and publishing content either in-house or developing their own channels
KNOWLEDGE AND SKILLS
Essential
· Experience shooting with cinema line cameras (Sony, Canon).
· Experience of shooting video through mobile devices
· Proven track record of producing engaging content across multiple digital channels. Please attach viewable link of showreel/previous work examples to application.
· Experience in managing and posting to social media channels for a brand/sports team/recognised personal channel.
· Strong knowledge of video first social platforms and trending content.
· Experience of using Adobe editing software (Premiere Pro, After Effects).
· Strong understanding of editing styles, colour grading etc
· Strong communication skills, developing relationships with sports and athletes
· Ability to work to strict deadlines.
· Experience of organising shoots.
Desirable
· A working knowledge of graphic design and photo editing software.
· A knowledge of, and passion for, sport.
· An understanding of ParalympicsGB, its function and role and the environment in which it operates.
· Be able work as part of a team and on your own initiative.
· General knowledge of disability sport.
· A knowledge of paid social media advertisement.
BEHAVIOURAL COMPETENCIES AND QUALITIES
Communication: Excellent communication skills with the ability to express message and impart information clearly, concisely, and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.
Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found, and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.
Organisational Skills: The ability to plan, organise and execute work programmes, working to tight deadlines and often in a reactive environment.
VALUES
ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working with, and through others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.
As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB employee is expected to adhere to:
Excellence
Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better.
Respect
Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.
Integrity
We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
The client requests no contact from agencies or media sales.
Fundraising Lead
Salary: 47,000 to 57,000 dependent on experience
Location: York, London, or remote ( North of England base preferred)
About The Role:
Are you passionate about unlocking potential? Can you drive high impact funding for STEM Education and build partnerships that transform lives?
We are looking for a results-oriented and dedicated Fundraising Lead, who will be:
- Seeking out new high value funders who share a passion for ensuring young people, wherever they are, have the access, skills, and knowledge in STEM to thrive.
- Building their own new business pipeline, as well as developing and closing 5, 6 and 7 figure partnerships with major companies.
- Responsible for the entire new business process, from seeking out new potential partners via our networks, or through research, to developing compelling proposals and pitches and closing deals.
- A strong networker and relationship builder, driven by targets and results.
- Capable of working closely with the account management team and other internal stakeholders, and adept at keeping accurate records to enable effective handover and forecasting.
About You:
Candidates will demonstrate our values: Sustainable – Innovative – Proactive
STEM Learning is looking for a candidate with high value fundraising experience, particular in corporate fundraising. Some experience of major donor fundraising would be beneficial as we look to build a philanthropy programme.
Our ideal candidate will show:
- Demonstrable experience of winning 5 and 6 figure partnerships with major blue chip companies.
- A strong understanding of current CSR and sustainability trends and issues and how that relates to charity partnerships.
- A mentality that is target driven and will be able to evidence a track record of hitting and achieving fundraising targets.
- Even if you do not have experience working in education or with young people, you are able to demonstrate a passion for the power of STEM and education to impact young peoples’ lives.
About Us:
STEM Learning’s vision is 'improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.
We are proud to be the largest UK resource for supporting STEM teaching and learning through the provision of continuous professional development courses, resources, STEM Ambassador volunteers, online communities, and a wealth of other enhancement and enrichment activities. We do this in partnership with a wide range of organisations and individuals.
This role will pay a key part in generating the funds that will continue to deliver our impact led programmes.
Our York office is situated on the beautiful campus of the University of York with easy travel links into and out of the city.
Our Benefits:
- 30 days holidays plus bank holidays
- Access to a fantastic pension scheme
- A comprehensive employee assistance programme.
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more
- Excellent learning and professional development opportunities to enhance career development for all staff, at all levels, and all stages of their career.
Next Steps:
To apply please submit your CV and a cover letter explaining what interested you in the role and why you think you are our ideal candidate.
Closing date:
There is no closing date for this appointment; applications will be reviewed on an ongoing basis so early applications are recommended. Please note the opening date of this position was 12/09/2025.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
We foster a culture where every employee’s voice is respected and valued.
The client requests no contact from agencies or media sales.
Referrals Practitioner
Contract Type: Full-time, permanent, 35 hours per week
Reports To: Referrals Coordinator
Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required
Salary: £27,000 with contributory pension
Help Men Begin Their Path to Recovery
We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds.
This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man’s recovery journey. You’ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect.
About the Role
The Referrals Practitioner supports all aspects of our referral process – from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will:
- Respond to referrals and enquiries with professionalism and compassion
- Carry out assessments in line with Nehemiah’s admissions procedures
- Build relationships with referral agencies, prisons, and community partners
- Provide feedback to applicants and agencies on referral outcomes
- Arrange and support resident arrivals, including prison gate pickups where required
- Help ensure our houses remain safe, positive recovery environments
- Maintain accurate records and contribute to reports and monitoring
This is a varied role where no two days are the same – you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day.
What We Are Looking For
We are seeking someone who is:
- Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived)
- Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues
- Organised and confident using IT systems (ideally including Salesforce or similar CRM tools)
- Able to demonstrate resilience and empathy in challenging situations
- Understanding of addiction recovery and safeguarding principles
- NVQ3 in Health & Social Care or equivalent experience (including lived experience)
Our Values
At Nehemiah, it’s not just about what you do – it’s about how you do it. We expect every team member to live out our values:
Belief – We believe in everyone’s potential for positive change
Respect – We value each other’s choices and differences
Kindness – We show empathy through our actions
Honesty – We build trust through integrity
Empowerment – We help each other find our own purpose
What You Can Expect from Us
- A 35-hour working week (Monday to Friday)
- 25 days annual leave, plus Bank Holidays
- Contributory pension scheme (Nehemiah contributes 3% of salary)
- Staff Health Plan including insurance and wellbeing package
- Ongoing training, reflective practice, and professional development opportunities
- A culture that is supportive, honest, and committed to lasting change
Why Nehemiah?
- Make a direct impact at the crucial entry point of someone’s recovery journey
- Work in a charity that values lived experience and diverse perspectives
- Be part of a passionate and talented team committed to helping men build new futures
- Experience a workplace culture that values innovation, inclusivity, and best practice
Application Process
- Initial 30-minute video call with a member of our recruiting team
- In-person interview (45 mins–1 hr) with relevant managers
- Candidate presentation on a set topic (you’ll receive this in advance)
AI in Applications
We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values.
To Be Considered
We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this.
Interviews will be held on a rolling basis.
Any offer for this post is conditional on references and passing an Enhanced DBS check.
REF-223657
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives
