Trust manager jobs in city of london, england

About Screen Share

Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.

Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed. 

This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme. 

Personal Profile

This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.

You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited 

You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.

We particularly welcome applications from those with experience of migration. 

Key Responsibilities

Programme Leadership & Delivery

• Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.

• Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions 

• Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting

• Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations. 

• Trial innovative digital inclusion tools and approaches.

Monitoring, Evaluation & Impact

• Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective 

• Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners 

• Embed continuous learning and client reflections into programme design and improvement.
   

People & Volunteers

• Recruit, train and support Digital Champions and volunteers in a trauma-informed way

• Line-manage staff kindly and calmly as the team grows

• Embed refugee leadership and lived experience in programme design, delivery and iteration
   

Partnerships & Fundraising

• Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners 

• Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.

• Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner

• Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
   

Finance, Safeguarding & Compliance

• Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO 

• Ensure compliance with GDPR, safeguarding and H&S policies.

• Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
   

Personal Specification

Essential

• Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector

• Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds

• Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.

• Strong monitoring, evaluation and reporting skills and experience

• Financial management experience (budgets, reporting).

• Experience supporting fundraising through impact reporting and case studies.

• Experience managing, training and motivating staff and volunteers.

• Excellent relationship-building skills across sectors.

• Strategic thinker with strong organisational and collaborative skills.

• Excellent written and verbal communication.

• Commitment to Screen Share’s mission and values.
   

Desirable

• Experience scaling programmes across multiple sites/regions.

• Familiarity with corporate volunteering or “train the trainer” models.

• Knowledge of digital skills curricula, programmes and digital inclusion sector

Church Engagement & Fundraising Advisor

Permanent, Full Time, Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days).

Location: London

Salary: £46,666 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Church & Supporter Engagement Lead, the Church Engagement & Fundraising Advisor will lead and inspire a team of Church Engagement & Fundraising Officers, ensuring exceptional stewardship and engagement with churches, Christian Aid groups,
and the wider public to support Christian Aid’s values and goals.

The post-holder will oversee the stewardship of existing churches, re-engage lapsed supporters, and acquire new ones while equipping and motivating supporters to give, act, and pray against global poverty and injustice.

Some of the main responsibilities of the Church Engagement & Fundraising Advisor will include:

• Management of a team of Church Engagement & Fundraising Officers, fostering a collaborative mindset and creating an environment that promotes the exchange of ideas and knowledge.
• Build trusted relationships with churches, groups, and individuals, ensuring strong connections between teams for effective stewardship and seamless information-sharing.
• Actively identify and engage the most supportive churches across England, inspiring them to give, act, and pray with Christian Aid through tailored programmes of activity.
• Development and delivery of impactful plans to engage our existing supporting churches in key appeals and campaigns.
• Cultivate a culture of continuous learning in relation to supporter care, including communications with supporters, with a focus on Christian Aid Week, Christmas, emergency appeals and priority campaigns.
• Recruit and empower volunteers to build capacity and deliver maximum impact, modelling accountability and striving for cost-effective solutions that streamline decision-making and foster consensus.
• Representation at Christian events, conferences and festivals, aimed at raising our profile with church audiences, maintaining support with our existing churches, and growing prospective churches to support Christian Aid and maximise our impact.

About you

Who we are looking for

Essential: 

• Demonstrable experience of leading and managing staff, leading and working collaboratively with colleagues across distances, maintaining vision and energy and translating that vision into practical work plans.
• Developed knowledge of churches, church networks, fundraising practice, and of volunteer management.
• Highly developed presentation skills in public.
• Experience of working with churches, ecumenical movements and churchgoers.
• Developed interpersonal skills with the ability to build relationships and influence, both internally and externally.
• Ability to work unsupervised, under pressure and juggling multiple priorities.
• Ability to handle unsocial hours and travel throughout the region and, on occasion, internationally.
• Ability to drive.

Desirable:

• Good knowledge of theology and global development issues.
• Experience of leading an income generating team and driving growth from community audiences.
• Experience of preaching and leading worship creatively.
• Demonstrable ability to inspire and motivate volunteer leaders.
• Access to a car.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Specialist Support Worker (Female Only Supported Housing)

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

· Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.

· In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork.

· You will work closely with support workers and the in-house psychologist. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.

· You will undertake 8-hour shifts, normally Monday to Friday but with flexibility for weekend working, covering the hours 8am to 8pm. Please be aware that the building has several floors and no lifts.

· The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Full job description can be found on our website

Salary: £36,380
Closing Date: Wednesday 8 October 2025
Interview Date: Wednesday 15 October 2025

 

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We are looking for an Adult Carer Wellbeing Navigator, employed by Sutton Carers Centre and based within the Wellbeing Team at Sutton Talking Therapies as well as our Centre. In this role, you will provide both practical and emotional support to Carers - helping them to set goals, develop effective coping strategies, and strengthen their confidence by accessing appropriate therapeutic interventions. 

You will bring experience of working with people facing difficulties around their mental health, offering person-centred support designed to improve their overall health and wellbeing. You also will have knowledge of the wider issues that may affect mental health, including the particular challenges and rewards of caring for others.

Strong organisational skills and the ability to manage competing demands in a fast-paced, dynamic, multi-partner environment are essential. Flexibility is also key - you’ll need to respond to the varying needs of Carers and the organisation, including occasional work outside standard office hours.

Head of Communications & Advocacy

Location: Hybrid – flexible, to be discussed at interview
Salary: £41,000–£46,000 per annum (depending on experience)
Contract: Permanent, full-time (35 hours per week)

At Allergy UK, the leading national charity supporting people living with allergic conditions, we are passionate about raising awareness, driving policy change, and providing trusted advice to millions. Every campaign we run and every story we share helps make allergy visible as a serious health issue and we’re looking for a new Head of Communications & Advocacy to help us take this mission even further.

What You’ll Be Doing

As our Head of Communications & Advocacy, you’ll shape and amplify the charity’s voice across the UK. Leading a dynamic team, you’ll drive strategy, lead high-impact campaigns, and ensure that Allergy UK remains a trusted, credible, and influential voice.

You will:

• Develop and deliver integrated communications and advocacy strategies

• Lead creative, impactful campaigns to raise awareness and influence policy

• Guide our media relations and secure high-profile coverage

• Provide expert advice on sensitive and strategic communications issues

• Build strong relationships with policymakers, healthcare leaders, and industry stakeholders

• Act as an ambassador for Allergy UK at the highest levels

• Inspire and lead a skilled communications and advocacy team

What We’re Looking For

We’d love to hear from you if you have:

• A proven track record in strategic communications and advocacy

• Experience leading multi-channel campaigns that achieve real impact

• Excellent stakeholder engagement skills — from media to government to industry

• Strong leadership experience, with the ability to inspire and develop teams

• Outstanding communication skills, both written and verbal

• Confidence in providing senior-level advice on high-profile issues

It would be a bonus if you also bring experience of policy development, the UK health sector, or working with lived experience storytelling.

What We Offer

We believe in looking after our people and helping them thrive. As part of our team, you’ll enjoy:

• £41,000–£46,000 salary (dependent on experience)

• 28 days holiday + bank holidays

• Annual pay review in line with market rates

• Flexible hybrid working and free onsite parking

• Pension scheme and employee benefits hub

• Employee Assistance Programme (counselling, GP service, wellbeing support)

• Training and development opportunities

How to Apply

If you’re passionate about using communications to create real social change, we’d love to hear from you.

Please send your CV and supporting statement via Charity Job. Your supporting statement should highlight how your skills and experience meet the role requirements, and what you could bring to our team.

• Closing date: Sunday, 21st September 2025 (midnight)

• Online interviews: Wednesday, 1st October 2025

• In-person interviews: Friday, 10th October 2025

We welcome applications from all backgrounds and communities, and are committed to creating an inclusive and supportive recruitment process. If you would like to apply in a different format or need adjustments, please get in touch.

Be part of something impactful. Join us and help shape the future of allergy care.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice. 

Our Nest Project brings advice and improved awareness and knowledge to migrant families with young children, through community settings in Lambeth and Southwark. The project aims to reach families with the information and advice they need in order to resolve their status before they fall into crisis, and allow them to live safely and access opportunities.

The Nest Project Coordinator will lead on developing partnerships with and providing training to staff and volunteers in community settings as well as providing immigration advice and casework.

We would love to hear from you if you have: 

• Experience of providing immigration advice and casework support to migrant individuals who have complex needs, working sensitively and effectively within community settings.
• A strong track record in establishing and developing partnership working, and delivering training/workshops within community settings.
• Authorisation to provide immigration advice at IAA Level 1 or higher, and a strong understanding of the rights and entitlements, support available to the client group and of referral processes to statutory and non-statutory support agencies.

Benefits include: 

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Are you looking for a role where your decisions help protect standards, build trust, and support the profession? As a Regulatory Officer, you’ll play a key part in making sure regulation is targeted where it’s needed most - from authorising individuals and chambers to supporting education and training providers.

This is a fantastic opportunity to join a respected professional regulatory body as a Regulatory Officer, playing a vital role in ensuring fairness, compliance, and high standards across the sector. If you’ve worked with case management, regulation, membership organisations, or other decision-making frameworks and want to apply your skills in a professional regulatory setting - this could be a great fit for you.

Role: Regulatory Officer
Organisation Type: Professional regulatory Body
Salary/Rate: £40,445 per annum
Working Arrangements: Full time (35 hours) Hybrid working (4 days per month in office)
Location: WFH/London Office
Employment Type: 6 month Fixed-term contract

The Role:

We’re looking for a Regulatory Officer to join our Regulatory Standards Department, where your work will directly contribute to upholding standards and ensuring the integrity of the profession.
In this role, you’ll be responsible for risk and evidence-based authorisations – from assessing applications by individuals and chambers, to reviewing training providers and other regulated bodies.

You’ll also provide vital support across regulatory operations, helping the department run smoothly and effectively.

In this role, you’ll be responsible for risk and evidence-based authorisations – from assessing applications by individuals and chambers, to reviewing training providers and other regulated bodies. You’ll also provide vital support across regulatory operations, helping the department run smoothly and effectively.
This is a varied role where no two days are the same, and your ability to apply sound judgement, work with accuracy, and communicate decisions clearly will be key to your success.

What You’ll Be Doing:

• Managing, prioritising, and assessing authorisation applications within regulatory and KPI timescales.
• Applying risk-based analysis to ensure decisions are fair, robust, and consistent.
• Handling queries via phone and email, providing clear and timely responses.
• Maintaining accurate data through database and document management.
• Supporting departmental operations, from preparing reports and key statistics, to organising and minuting meetings.
• Assisting with wider regulatory projects and tasks as needed.

About You:

• Experience in regulation, membership, case management, or a similar professional standards setting
• Strong analytical and decision-making skills, with risk awareness and the ability to apply criteria consistently
• Excellent organisational skills – able to prioritise, work independently, and perform under pressure
• Confident communication, both written and verbal, with the ability to explain outcomes clearly and sensitively
• Proficiency in Microsoft Office (Outlook, Word, Excel) and confidence with databases or case management systems
• Ability to interpret and apply rules and regulations with accuracy
• Flexible, adaptable, and proactive – equally comfortable working alone or in collaboration with others
• Strong relationship-building skills across internal and external stakeholders
• Experience with risk-based audits
• Experience supporting committees (agendas, minute-taking)

It would be an advantage if you bring an understanding of the legal profession and/or knowledge of the higher education sector in the UK or overseas.

Why Join Our Client?

• Play a central role in a respected professional regulatory body.
• Hybrid working with flexibility and a supportive team culture.
• Opportunities to apply and develop your regulatory and decision-making expertise.
• Competitive salary and benefits package

How to Apply:

To apply for the Regulatory Officer role, please reply and upload your CV for review, and we will provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Position

This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Acquisition and Emergency Fundraising Officer. MSF UK has gone from strength to strength in the last few years andwe aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.

This role will support with the development and delivery of acquisition activity across multiple traditional and digital channels (including TV, printed media and radio), helping to increase income and recruit new supporters to MSF UK; both through one-off cash and regular giving. In the event of an emergency, this role will also support the team to deliver MSF UK’s rapid fundraising response.

The Acquisition and Emergency team work in partnership with several teams across the organisation as well as with external providers. This truly collaborative approach to delivering activity provides exciting opportunities to work with, and learn from colleagues across MSF.

This role sits within our passionate and hard-working Individual Giving Team. In 2024, Individual Giving raised around 73% of MSF UK’s total income (£83.2M). If you have experience and a passion for fundraising, exceptional organisational and prioritisation skills, can build strong relationships and thrive in a busy environment, you would be great fit for this role. 

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, minimum 2 days per week in office

Salary: £35,375.80 per annum

Job Purpose

This role is vital for our Acquistion and Emergency Fundraising Team to operate effectively and efficiently. The successful candidate will be an integral part of a high performing fundraising team, for an International Humanitarian cause. 

The role requires an organised and proactive person to assist and support the Acquisition and Emergency Fundraising team to increase income and recruit new supporters; both through one-off cash donations and regular giving. 

You will be specifically supporting with the delivery of high profile, multi-channel fundraising campaigns, supporting with sourcing and developing creative content, analysis and reporting and providing administrative support to the team. 

This exciting role will also support with the quick activation of fundraising activity in the event of an emergency.

Please download the job description and person specification below for full details of the role. 

Knowledge, skills & experience

• Experience working in the UK charity sector, in a fundraising capacity and/or direct marketing.
• Self-starter who has the confidence to introduce ideas and provide support across a wide range of projects, within a fast paced and demanding team, exercising good judgment, and using own initiative.
• Experience in project management.
• Excellent time management and planning skills with an ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
• Experience in relationship management and liaising with external suppliers.
• Excellent communication and interpersonal skills with an ability to build relationships with internal and external contacts.
• Ability to maintain accuracy, combined with excellent attention to detail.
• A systematic and organised approach with a proven ability to follow things through and meet targets in line with established schedules and deadlines.
• Responsible attitude to dealing with sensitive and confidential information.
• Flexibility to take on other related tasks combined with a willingness to learn.
• Excellent fluency in written and spoken English.
• Experience working across multiple teams to deliver objectives.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, and One Drive. 

How to apply 

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. 

Incomplete applications will not be considered.

Application checklist 

Please check that you have included the following in your application: 

• An up-to-date CV 
• Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role 

Recruitment timetable: 

• Closing date for applications: 22 September 2025. 10:00am (BST) 
• Interviews: In-person interviews– Monday 6th and Tuesday 7th October 
• Projected Start Date: November 2025 

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Job Title: Parent Carer Adviser (Families of Children/Young People with Disabilities within the Earls Court Area)
Location: Hybrid – Home based and community venues across the Earls Court area (with travel within Hammersmith and Fulham as required)
Salary: £28,000 – £30,000 FTE per annum (pro rata)
Hours: Part-time – 18 hours per week
Contract: Fixed term for 12 months (extension subject to funding)

About the Organisation

We are a long-established parent carer forum dedicated to supporting families of children and young people with disabilities. Founded over 25 years ago, we recently celebrated our 25th anniversary — a milestone that reflects our enduring commitment to advocacy, empowerment, coproduction, and peer support.

After many years under the umbrella of HF Mencap, we became an independent Community Interest Company (CIC) in 2023. In April 2025, we were honoured with a Civic Award from Hammersmith & Fulham Council in recognition of our impact and dedication. Our small but dynamic team works passionately to support parents and carers in navigating the often-complex world of disability services. Through personalised advocacy, accessible information, and regular activities such as coffee mornings, training and information sessions, we create safe, welcoming spaces where families can connect, learn, and feel heard.

We play a central role in service development and co-production across our area, ensuring that the voices of parents and carers shape the services their children depend on. From influencing policy to supporting individual families, we are proud to be a trusted source of guidance, strength, and community.

Our work is overseen by the Steering Committee and governed by the Board of Directors, which ensures we remain responsive, inclusive, and rooted in the needs of the families we serve.

About the Role

Are you enthusiastic about empowering families and ensuring access to the right support? We are looking for a compassionate and experienced Parent Carer Adviser to support families of children and young people with disabilities in the Earls Court area

In this role you will:

• Provide 1-to-1 advice and advocacy and group sessions in community setting
• Deliver information sessions or workshops to help families navigate support services.
• Offer tailored signposting to local, educational, health and social care resources.
• Develop strong relationships with professionals at all levels and advocate effectively when challenges arise

You will work from home and run regular sessions in the Earls Court area, collaborating with families and community partners to reduce isolation, promote access to entitlements, and support informed decision-making.

We are Looking for someone who:

• Has experience providing advice or advocacy to individuals in a community or voluntary sector setting.
• Has a knowledge and understanding of at least two of the following areas:
  • Adult/children social care
  • Special Education Needs and the Children and Families Act
  • Health (including mental health services, Continuing Health Care)
  • Housing
  • Youth services
• Understands the challenges faced by families of children with disabilities/ SEND.
• Can build trust with diverse communities and communicate clearly and empathetically.
• Is confident delivering group sessions or workshops
• Can maintain accurate case records and work with safeguarding procedures.

What We Offer:

• A supportive, flexible working environment
• Regular supervision and training opportunities
• The chance to make a real difference in people’s lives.

Closing Date: 22nd September at 12 pm midday.
Interviews: 30th September/1st October
Start Date: Immediate start (subject to DBS checks and references)

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

No agencies please.

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

About the Role

The Disasters Emergency Committee (DEC) is seeking a qualified Systems Accountant with strong expertise in Infor SunSystems (including SunCloud) and financial systems optimisation. This consultancy role will ensure the effective use of Infor SunCloud and help maximise its potential. You will play a key role in a strategic initiative to enhance financial management, reporting, and operational efficiency through system improvements and automation.

***Please download the job description for full details***

About You

You are skilled Finance Systems Consultant with experience in Infor SunSystems (including SunCloud), financial reporting, and process automation. Ideally a qualified or part-qualified CCAB accountant (ACA, ACCA, CIMA), you will support system optimisation, enhance internal controls, and improve financial reporting using tools like Power BI. You will work closely with internal teams and third-party providers to streamline key processes and help shape DEC’s financial systems roadmap. Strong analytical, problem-solving, and communication skills are essential.

Key responsibilities:

• Drive automation and process improvements in finance operations.
• Provide expert SunSystems technical support.
• Manage third-party provider relationships and onboarding.
• Strengthen finance system controls and security.
• Enhance financial reporting and streamline month-end processes.
• Develop Power BI dashboards and support system integrations.
• Shape a 3–5-year financial systems roadmap.

How to Apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter [i.e. state your initials only, not your full name] by Tuesday 23 September 2025.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.

Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.

The CEO is excited to welcome a proactive, purpose-driven, and resourceful Communications and Engagement Lead to join their small and purposeful team and support the next phase in their journey.

In this multi-faceted role, you will ensure that women affected by Fowler’s Syndrome, clinicians, researchers, and the wider public are intimately connected to the charity’s work.You will enable smoother pathways for women seeking support and for healthcare professionals looking to access educational resource, while also leading on a range of communications activities and awareness campaigns.

You will take responsibility for coordinating and facilitating online patient groups, supporting in-person events, and helping to manage FSUK’s Patient Council. Tasked with overseeing the development of content such as patient resources, you will also advance wider engagement across projects and research programmes and ensure that communications, whether via newsletters, social channels, or the website, reflect the charity’s voice and values.

While having strategic oversight and leading on the management of FSUK’s digital platforms, including their WordPress website and database consisting of patients and supporters, you will also maintain the charity’s fundraising pages. Through managing FSUK’s social platforms, you will at times also interact with the charity’s online community, responding with empathy as you engage and signpost to appropriate services such as the FSUK helpline, ensuring people feel heard, informed, and supported.

Lastly, raising awareness of FSUK will be one strand of the communications output, however the primary focus is to enable stronger connections and deepen engagement and trust with their valued community.

Emotional intelligence and well defined interpersonal skills are essential, as well as having proficient organisational ability and the aptitude to multi-task when working independently within this small, yet fast-moving team.

A background in patient, community, or stakeholder engagement will also be a valuable asset, alongside exposure to working within the health, charity, or research sector. You will have demonstrable experience producing content, alongside a track record of managing digital and social platforms (particularly Instagram).

Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!

If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.

Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.

Please get in touch if you would like to talk to us about any support that you may need in completing an application

Senior Personal Safety Assessor

Salary £31,489 (FTE) £25,191.20pro rata - Part Time 28 hours per week 

Tuesday – Friday 9am – 5pm (to be agreed with successful candidate)

Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Senior Personal Safety Assessor. If you are an enthusiastic, passionate and organised individual, this could be the role for you.

Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.

Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids and adaptations to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.

If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

• · Excellent communication and listening skills
• · Organised with ability to manage a caseload
• · Ability to accurately record and store information
• · A cheerful, friendly and outgoing personality

Closing date for applications: Wednesday 15th October 2025

Interview Dates: Wednesday 22nd October 2025