University jobs
Role: Senior Delivery Manager
Directorate: Standards
Team: Workforce Development
Manager: Director of Standards
Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)
Role purpose
The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.
Key tasks and responsibilities
The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.
Contract and project management
· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.
· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.
· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.
· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.
Operational management
· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.
· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).
· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.
Delivery management
· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.
· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.
· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.
· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.
· Produce specification requirements in line with procurement processes for outsourced activity.
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Experience of operational, project or programme management within education, skills or workforce development [E].
· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].
· Experience of event management or oversight of outsourced delivery [D].
Knowledge and skills:
· Strong programme and budget management skills [E].
· Ability to lead operational change initiatives and embed new systems and processes [E].
· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].
· Excellent risk management, problem‑solving and decision‑making skills [E].
· Ability to influence and motivate colleagues and partners, including those working remotely [E].
· Ability to build strong and effective relationships with internal and external stakeholders [E].
Personal qualities and attributes:
· Demonstrates professionalism, reliability and sound judgement [E].
· Organised and methodical, with a structured approach to planning and delivery [E].
· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].
· Able to identify practical solutions and improve ways of working [E].
· ideas Adapts positively to changing priorities and ways of working [E].
· Works collaboratively with colleagues and partners to achieve shared goals [E].
· Able to motivate and support others to deliver high quality work [E].
Special circumstances:
· Able to work occasionally outside normal hours where required [E].
· Able to travel within the United Kingdom, where required [E].
· Able to undertake occasional overnight stays where required [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £50,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.
Applications should be by email and must include:
· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
For the full information on how to apply, read the job pack attached to the advert.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.
Application deadline
The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Role: National Programme Coordinator
Directorate: Operations
Team: National Competitions
Manager: Senior National Competitions Manager
Direct reports: N/A
Role purpose
The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK.
Key tasks and responsibilities
· To contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships.
· To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines.
· To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering.
· To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations.
· To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management.
· To support improved engagement in skills competitions by all Stakeholder groups and audiences.
· To support the organisation by producing reports and data requests using the organisational database and systems.
· To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions.
· To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs.
· To support the recruitment and briefing of volunteers as required for the national competition cycle.
· To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers.
· To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures.
· To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders.
· To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget.
General:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
· Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Demonstrable experience or qualifications relevant to project coordination or administrative support [E].
· Apprenticeship or other relevant project experience [D].
· Experience of providing support to programmes in the public sector [D].
· Experience of organising events [D].
· An understanding of basic project management principles [D].
Knowledge and skills:
· Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting [D].
· Highly developed administration skills [E].
· Good verbal, written and presentation skills [E].
· Knowledge of further education, apprenticeships and skills [D].
Personal qualities and attributes:
· Consistently dependable and acts with integrity in all professional matters [E].
· Able to work on own initiative with broad direction [E].
· Able to contribute to solving problems by offering practical or innovative approaches [E].
· Possess a strong work ethic and desire to achieve results [E].
· Flexible in working methods and ideas [E].
· Able to work collaboratively with others and contribute positively to team outcomes [E].
· Demonstrates commitment to the organisation’s mission and can support and encourage others [E].
· Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
· Prepared occasionally to work outside normal hours [E].
· Prepared to travel within the United Kingdom [E].
· Able to spend time away from home [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £28,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
Applications should be submitted by email and must include:
· Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Wednesday 15 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026.
Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager.
Application deadline
The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
The Beit Trust works for the benefit of the people of Zambia, Zimbabwe and Malawi. It funds sustainable projects in health, education, social welfare and the natural environment, building infrastructure and catalysing human self-improvement. The Trust does not fundraise and relies solely on the endowment of its founder, Alfred Beit.
The Secretary works closely with the Chairman and Board of Trustees in developing the Trust’s strategic plan, and will ensure it operates to the highest standards of governance, transparency and impact, while developing strong relationships with partners, beneficiaries and regulators.
Experience in at least one of the beneficial countries and/or Africa more widely is important.
The client requests no contact from agencies or media sales.
Job Summary
This is a three-year National Lottery funded role which will support ReMind’s post diagnosis support team to deliver and further develop a programme of interventions and resources for those diagnosed with dementia, their carers and families in communities in BA2, BA3 and BS31. This role is key to supporting delivery of a suite of annual activities including courses, events, information days and peer support sessions. The post holder will work with the Head of Engagement, Programme Manager and wider project team to contribute towards planning and to deliver support interventions as well as supporting local partnership working, ensuring take-up of interventions and an excellent beneficiary experience.
ReMind UK overview
ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of organizational development increasing our impact through clinical and academic research and our post diagnosis support. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.
The Role
This is an exciting and varied role which will suit an organised and compassionate individual who loves working face to face with groups and supporting people to live their best life. You’ll be an excellent communicator with the ability to engage people in activities ensuring the person with dementia can fully participate as well as carers. As Facilitator, you will use your insight into what works best in supporting those affected by cognitive impairment to support design of our interventions for people diagnosed with a memory condition and those who care for them. You will work closely with staff, volunteers, partners and beneficiaries to deliver accessible, safe and supportive events and course sessions, ensuring that people who engage with the post-diagnosis support programme, connect with others with shared experience, are adequately supported to take part and have fun, and receive appropriate resources to help them to live well with dementia for as long as possible.
KEY RESPONSIBILITIES
1. Deliver friendly, stimulating, person-centred interventions on behalf of ReMind UK, including courses in local community venues, seasonal group activities and events and Carers Information Days as agreed with the Programme Manager.
2. Take responsibility for opening up, clearing up and locking venues as required.
3. Manage volunteers during sessions ensuring roles are organized and volunteers briefed on activities and schedule.
4. Facilitate sessions including welcoming participants,, greeting guest speakers, introducing and setting up activities, supporting participants and ensuring everyone is able to fully participate with the support of staff and volunteers.
5. Gather feedback from groups and adjust activities or session content and timings as needed to ensure that interventions are tailored to the group and individual needs and preferences are met.
6. Support the Project Team through contributing insight and experience from working closely with beneficiaries in a variety of venues to design year-round evidence-based interventions that meet the needs of participants and funders.
7. Working with the Programme Manager, support awareness raising, researching, initiating and maintaining partnerships with local community groups, health care providers and stakeholders to ensure ReMind UK maximizes reach and creates adequate awareness of the post-diagnosis support programme.
8. Ensure that materials and resources used at events, groups and courses are requested and purchased in good time and taken to each intervention.
9. Work with the Project Team to ensure attendance and evaluation data is captured at each intervention, allowing time for collection of feedback from participants and ensuring data is accurately captured through processes set out by the Programme Manager for reporting to funders and for continuous improvement of interventions.
10. Contribute to the production of Risk Assessments and mitigations to ensure safeguarding of beneficiaries during interventions.
11. Act on and disseminate any feedback or complaints from beneficiaries using insight to inform changes to interventions or delivery and if a complaint, report to the wider Project Team and manage in accordance with the complaints procedure.
12. Speak to beneficiaries expressing an interest or being referred to the programme to ensure they are appropriately allocated a suitable event or course
13. Gather stories, testimonials and images from interventions and keep up to date records of permissions for use, ensuring these are communicated with the team and input onto the CRM.
14. Any other reasonable duties requested appropriate to the role, your skills and responsibilities.
Interviews will take place Thursday 26th March
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
At Harris Federation, we are proud of our 5,000-strong staff who collectively work to deliver high-quality education to children in London, Essex and the surrounding areas.
Finding and securing great talent takes a creative mind, a personable approach and a keen eye for detail. That’s where you come in.
We want to welcome an enthusiastic, organised and goal-driven people-person to our Talent Acquisition team as a Talent Acquisition Specialist. With opportunities for personal development, a local government pension scheme and a friendly, hybrid working environment, we offer the opportunity to join an established team in a rewarding and impactful role.
This is an excellent opportunity to start your career in recruitment within a fast-paced and rewarding environment. Full training will be provided to help you succeed and progress within the team.
View the Role Profile now and take the first step towards discovering your next job opportunity in education.
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MAIN AREAS OF RESPONSIBILITY
As a Talent Acquisition Specialist, you will have an exciting opportunity to play a pivotal role in shaping the future of our academies by attracting and recruiting exceptional teachers and senior leaders. You will be developing talent pipelines, candidate pools and helping to nurture talent from entry level to senior leadership.
Strategic Recruitment and Talen Network
- Build and maintain talent pools of skilled educators and non-teaching staff, while nurturing talent pipelines to support future roles.
- Conduct market mapping and benchmarking research to identify competitors and passive talent.
- Participate in professional networking events and university careers fairs.
- Conduct screening calls and evaluate candidate suitability of prospective candidates, introducing them to career opportunities with Harris Federation and the wider benefits available.
Recruitment and Selection
- Support the talent team in working with academies to identify recruitment needs and develop effective recruitment plans
- Identify candidates against open positions within the Federation as well as planning for future talent needs.
- Source and screen candidates using innovative methods, including social media, LinkedIn Recruiter and other online platforms.
Please download the application pack for the full job description.
WHAT WE ARE LOOKING FOR
We are looking for an individual who is highly motivated to want to build exceptional teams and places of work, and has an eye for finding and securing the very best people for our academies. We are looking for:
- A driven and ambitious individual with a passion for people
- Excellent communication and interpersonal skills
- The ability to think creatively and outside the box
- Strong organisational skills with the ability to multitask in a fast-paced environment
- A proactive and resilient approach to challenges
- A desire to learn and constantly review what “best practice” looks like
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
The successful individual will
- Have the opportunity to shape the future of education by securing the best talent for our academies
- Have the opportunity to work in a highly supportive and collaborative environment
- Have the opportunity to be creative and work in a team where ideas are valued and put into practice
- Have the opportunity to work with 55 amazing academies and engage with a large network of educators and senior leaders.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Pension scheme (Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
About the Role
This role sits at the heart of a complex higher-education environment, partnering closely with academic departments and professional services to navigate sector-specific people challenges. The successful candidate will bring a strong working knowledge of higher-education policies, frameworks, and governance, along with demonstrable experience leading to redundancy and organisational change processes, including managing settlement agreements.
The focus of the position will centre around workforce planning, supporting senior leaders to shape future capability, optimise organisational design, and ensure people strategies align with long-term institutional priorities.
Key Responsibilities
- Partner with senior leaders to deliver proactive, strategic workforce planning across designated faculties and departments.
- Provide trusted HR advice on organisational design, resourcing models, talent planning and capability frameworks.
- Support change initiatives, including restructures and service redesign, ensuring effective consultation and communication.
- Analyse workforce data and trends to inform decision-making and future workforce requirements.
- Build strong, influential relationships with stakeholders, including managers, trade unions and internal HR teams.
- Coach and support managers on complex employee relations matters, performance management and people development.
- Contribute to wider People & Culture projects as needed to support institutional priorities.
About You
- Proven experience as an HR Business Partner within Higher Education.
- Strong background in leading redundancy processes, including settlement agreements
- Strong background in workforce planning, organisational change, or strategic transformation work.
- Confident working with senior stakeholders and able to influence at all levels.
- Sound understanding of employee relations and UK employment legislation.
- Comfortable operating in a fast-paced environment with the ability to hit the ground running.
- CIPD qualified (or equivalent experience).
Why Join?
This is an excellent opportunity to play a key role within a respected university, shaping how the organisation supports its people now and in the future. You'll work alongside a collaborative HR leadership team with the autonomy to make a meaningful impact.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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- We’re looking for an experienced, delivery-focused manager to lead our event-led merchandise trading offer during a maternity cover. This is a hands-on role for someone who can keep business-as-usual running smoothly while delivering pop-ups and two major retail peaks: Welcome and Graduation.
- You will be accountable for planning and delivering our merchandise trading, including trading plans, stock management, supplier coordination, fulfilment, visual merchandising across campuses, and post-event review. You’ll also lead the development of our range, commissioning limited-edition lines and launching a small number of new initiatives/product lines aligned with creating a sense of belonging and sustainability.
- As well as trading, you will line-manage our Operations and Front of House Coordinator, setting objectives, providing support and development, and ensuring front-of-house delivery and event logistics are well organised. You’ll maintain the core operational cycle linked to trading, including budget oversight, retail systems/reporting, and essential compliance/insurance processes, so that the post-holder returns to a stable, well-run service.
- We’re looking for strong retail/trading judgement, excellent organisation, confident people management, and a collaborative style – someone who can work at pace, prioritise effectively, and deliver consistently during peak periods.
- JOB PURPOSE
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- To manage the development of the Students’ Union’s merchandise retail operation
- To manage the provision of the central operational services
- KEY RESPONSIBILITIES
- Indicative time allocation across the contract term (varies across the year, with peaks around Welcome and Graduation; delivery logistics supported by the Coordinator):
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- Retail – 65%
- Front of House – 10%
- Central Operational Services – 10%
- Office Management – 5%
- Leading a high-performing team – 10%
Benefits and Perks :
In return for your passion and experience, we offer:
A summer 4-day working week – we have a four day working week during the months of July & August
- Generous holiday entitlement – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- Enhanced maternity leave
- Family-friendly employer
Recruitment Timeline :
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Application closes : 15th March 2026
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Intended Interview Date: 25th March 2026
Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 09 April 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hiring remote - we're open to candidates in the UK & EU
About Electica
Electica brings the best data and technology to advocacy campaigns across the world. We deliver digital messaging to audiences on behalf of mission-driven clients, including political campaigns, advocacy organizations, and institutions. Our clients include the European Parliament, UK Scottish Labour, major red-to-blue US Congressional races, GreenPeace, Hope not Hate, and pro-democracy advocacy organizations in more than 40 countries.
Role Overview
Working in the AdOps team, you will be helping develop campaign strategies based on our client needs. Campaign Associates are responsible for writing corresponding media plans and running campaigns on our own digital advertising platform (called Advocate) and other platforms, to ensure campaign goals are met.
Responsibilities
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Assist in the design of digital advertising strategies for our clients
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Execute digital advertising campaigns on a variety of advertising platforms.
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Monitor campaign performance, and translate campaign reports into actionable optimisations to improve performance.
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Conduct quality assurance checks to ensure accuracy of team output.
Must Have Skills
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University degree (Bachelors or Masters)
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Strong attention to detail.
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Proven organisational skills, with the ability to manage tasks from multiple projects simultaneously and meet deadlines.
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Clear written and verbal communication skills.
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Comfort working with digital tools and learning new platforms quickly.
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Strong problem-solving skills.
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Interest in progressive campaigns and causes.
Nice to Have Experience
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Experience implementing digital advertising campaigns.
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Experience working / volunteering for progressive campaigns or causes.
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Experience using project management tools to track work and maintain documentation (such as ClickUp).
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Experience with buying ads via search, social, and programmatic buying platforms such as: The Trade Desk, Google Search, DV360, Meta.
Compensation and benefits
- Temporary contractual until December 31st, 2026
- Annual salary around GBP 35,000 depending on experience.
- 4 weeks annual vacation
- Pension scheme
- Healthcare plan
- Hybrid working (2 days/office in Shoreditch, London)
Our Values
- Campaigns we believe in. Our work has a real impact. For this reason, we only work with campaigns that share our vision of a more progressive, democratic, equal, integrated, and sustainable society
- For impact. Electica exists to support campaigns who are fighting the progressive fight on the front line. We only work with campaigns we can add value to, and our commitment to them is to enable them to deliver the highest possible impact
- Excellence and grit. We aim at being the absolute best at what we do. We persevere through every obstacle relentlessly to help you pursue your campaign’s objectives
- Dive deep. We are data driven critical-thinkers. We dive into details, audit frequently, and connect the details to the broader objectives of your campaigns to maximize impact
- People-centric. We value personal bonds, and we invest in each other. We know campaigning is hard work, so we keep it fun and motivating to enable everyone who works with us to flourish
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager at Reading Students’ Union
Location: University of Reading, Whiteknights Campus, Reading, Berkshire
Salary: £ 36,596 - £45,653 depending on experience
Contract: Permanent - Full time, 35 hours a week which can be condensed into 4 days
A role where you can innovate and make a real impact!
About Reading Students’ Union
We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone; we inspire and empower students to change the world. Check out our exciting new strategy.
The Role: Finance Manager
As Finance Manager, you will be at the heart of Reading Students’ Union’s Finance team, providing senior operational leadership and expert financial support to ensure the Union operates efficiently, transparently, and in line with its charitable purpose, values, and legal obligations.
You will be the trusted expert on the Union’s finances. You will be overseeing management accounts, statutory accounts, payroll, and financial systems and will be a key business partner to senior leaders, budget holders, and elected student officers. Working closely with the Director of Finance, you will help build a strong culture of effective financial management across both charitable and commercial activities, ensuring financial decisions always reflect our mission, vision, values, and ethics.
You will be the line-manager of the Finance team, drive continuous improvement, support strategic delivery, and confidently deputise for the Director of Finance when required.
What you’ll do:
Financial Reporting & Data-Driven Insight
- Ensure the accuracy and timeliness of all key financial reports to support informed decision-making.
- Prepare monthly management accounts and annual final accounts.
- Design, maintain, and analyse KPI reports to monitor financial health and operational efficiency.
- Respond promptly and accurately to requests for financial data and insights, including Board reports.
Financial Planning & Business Partnering
- Collaborate with the Director of Finance to develop and implement long-term financial planning aligned with strategic objectives.
- Act as a trusted partner for commercial strategy, providing insights on income generation and subsidiary operations.
- Support annual budgeting and reforecasting processes, ensuring robust financial oversight.
Operational Finance Management
- Oversee day-to-day financial operations, including invoice processing, payment runs, journal preparation, and reconciliations.
- Manage cash flow and reserves to ensure financial stability.
- Maintain aged debtor and creditor records and reconcile balance sheet accounts (prepayments, accruals, PAYE, NIC, payroll control).
Systems, Controls & Compliance
- Control the operation of the SU’s accounting system and ensure completion of month-end and year-end procedures.
- Oversee payroll processing, ensuring accuracy and timeliness.
- Develop and maintain accessible financial procedures aligned with best practice and audit recommendations.
- Ensure compliance with financial legislation, governance frameworks, and statutory reporting requirements (VAT returns, Charity Commission, Companies House, HMRC).
Risk, Governance & Assurance
- Maintain an accurate and live risk register in collaboration with the Director of Finance.
- Implement robust internal financial controls across the organisation.
- Support the Finance & Risk Committee and ensure adequate insurance coverage and asset management.
- Work confidently within governance frameworks, providing assurance to senior leaders and Trustees.
Leadership & Collaboration
- Line-manage the Finance team, fostering a culture of accountability and high performance.
- Provide training and guidance on financial processes and best practices.
- Build strong relationships with internal stakeholders and external partners, including auditors and insurers.
About You
Essential
- AAT qualified or part‑qualified accountant (or willing to work towards).
- Significant experience as a Finance Manager or in a senior finance role.
- Advanced Excel skills (creating data, analysing data, manipulating data)
- Strong numerical, analytical, and problem‑solving skills.
- Organised, adaptable, and able to manage competing priorities in a busy and fast-paced environment.
- Excellent communicator, confident in explaining financial information to non‑finance colleagues.
- Confident people manager with the ability to coach, mentor, and develop others.
- Passionate about using financial insight to support effective decision‑making.
- Evidence of ongoing CPD or professional development.
- Proven experience in:
- Producing monthly management accounts, budgets, forecasts, and cash flow reports.
- Managing day‑to‑day finance operations, including invoicing, payments, reconciliations, and payroll.
- Business partnering with budget holders and senior leaders.
- Leading the development of financial processes and controls to strengthen governance, efficiency, and effectiveness.
- Working within governance frameworks and applying good financial controls.
- Building strong relationships with internal stakeholders and external partners.
Desirable:
- Experience working in a charity, education, or student-focused environment.
- Knowledge of charity VAT requirements and governance frameworks.
- Experience supporting Boards, Trustees, or Finance & Risk Committees.
- Knowledge of EPOS, stock control, or electronic payment systems.
Why Join Us?
- Inclusive and supportive team culture
- Flexible working options
- 35 days annual leave including Christmas and Easter closure days
- Professional development opportunities
- Unique working environment in the heart of a vibrant Student’s Union, set on a stunning, green campus.
Ready to make bold change happen? Ready to lead the way?
Join us and help shape the future of student life at Reading Students’ Union.
Committed to equality, celebrating diversity, and embedding sustainability—building an inclusive workplace and a brighter future for all.
To be a place for everyone, we inspire & empower students to change the world
The Wave Project is seeking a Trust & Grant Fundraiser to help secure the income that powers our life-changing Surf Therapy programme, supporting over 2,600 children and young people each year with their mental health and wellbeing.
As part of an ambitious fundraising team generating £1.7m annually, you will manage and grow a portfolio of charitable trusts and foundations, securing grants ranging from smaller awards to significant six-figure gifts. You will develop compelling, impact-driven applications and reports that clearly demonstrate how funders’ support transforms young lives.
Working closely with the Head of Fundraising, you will strengthen existing funder relationships while building a robust pipeline of new prospects. Using digital fundraising tools and research platforms, you will identify and qualify new trust opportunities, combining data-led insight with creative engagement approaches.
This role is ideal for someone who is a strong writer, confident relationship manager, and proactive prospect researcher — motivated by the opportunity to expand access to Surf Therapy for children and young people who need it most.
The client requests no contact from agencies or media sales.
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before.
Job Purpose
This is a unique and exciting opportunity to accelerate research and transform the lives of millions of people with ME and Long Covid. We are seeking a Business Development & Partnerships Manager for Sequence ME & Long Covid, a new research initiative designed to explore the root causes of Myalgic Encephalomyelitis (ME) and Long Covid using large-scale, long-read whole-genome sequencing.
By developing and delivering strategic partnerships and funding strategy, you will work as part of team committed to making change happen through whole genome sequencing (WGS) of 18,000 people, the largest ever WGS in the world of any disease.
Sequence ME & Long Covid aims to pinpoint potential targets for treatment and bring us closer to meaningful clinical advances. Led by Action for ME, the partnership includes the University of Edinburgh, Oxford Nanopore Technology (who will provide the long-read technology), the European Bioinformatics Institute (EMBL-EBI) and people with lived experience of ME, who have joined to seek funding for Sequence ME and Long Covid. Together, this multidisciplinary team brings world-class expertise in genomics, bioinformatics, co-production and ME research.
If you have experience of securing significant funding or investment for research, producing high quality communication materials and a commitment to coproduction and lived experience involvement in research or service design, we would like to hear from you.
Key Responsibilities
Partnerships and Business Development
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Develop and deliver a business development strategy for the Sequence ME & Long Covid (SMELC) study to secure £6m funding for the first phase of scientific research (whole genome sequencing of 9,000 already secured samples from people with ME).
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Lead on high level applications for funding to high potential strategic partners and research funding partners.
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Work with the current partnership to mobilise the study and ensure effective plans and governance are in place.
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Maintain and manage a pipeline of partnership opportunities.
Communications and Engagement
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Contribute to engagement and communications activities to market Sequence ME and Long Covid effectively.
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Create materials to support effective engagement with potential and current partners.
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As part of business and partnership development, develop pitch decks and proposals tailored to different audiences.
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Support fundraising efforts by contributing to communications materials for philanthropy and major donor engagement.
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Ensure that people with lived experience remain at the heart of planning and delivery.
Other Key Accountabilities
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To attend Action for ME meetings and courses as required.
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To work collaboratively with Action for ME and the study team colleagues across all teams.
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Keep up to date with the latest research, best practice and comply with relevant legislation and regulatory requirements, working within the organisation’s policies and procedures and ensuring that good practice is observed at all times.
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Maintain confidentiality in line with relevant policy and procedure, ensuring data consent processes have been followed in relation to data protection.
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Positively promote the work and activities of Action for ME at all times.
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Undertake any other reasonable activity in line with the responsibilities of the post as requested by the Line Manager or any member of the Management Team.
The full recruitment pack can be found on our recruitment website.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Senior FP&A Business Partner: £65,000 - £72,944 | Permanent | London | Hybrid | Full Time or 0.8 FTE
We're recruiting a Senior FP&A Business Partner (full-time or o.8 FTE) for a London University. Reporting to the Head of FP&A, the Senior FP&A Business Partner a data-driven, technical role providing expert financial analysis, complex financial modelling, and finance business partnering to the Leadership Team and is a key role in providing insightful analysis enable informed decision-making. Using the new Oracle EPM system, this role will also lead month-end, budgeting, forecasting and annual planning along with continuous improvement of finance systems and processes.
Main Duties:
- Support the Head of FP&A with financial analysis continuous improvement, financial modelling, and enhancements to reporting platforms
- Deputise and support the Head of FP&A with technical leadership of the Oracle EPM system, identifying improvements to the system to enhance output quality
- Own and train up-to-date documentation, reference information and finance processes across forecast and budget cycles
- Maintenance and improvement of the Tuition Fee Model, leading monthly forecasting providing income reporting
- Leading continuous improvements to Student Number Planning within Oracle EPM and contributing to its forecasting
- Financial planning and commercial insights to support business plan, highlighting risks to improve financial performance and sustainability
- Leading on the analysis of financial information to improve decision-making
- Set and manage expectations for month-end, budget cycles, forecast cycles and year-end
- Stakeholder Engagement - identify approaches to enhance stakeholder experience and continually challenge traditional ways of working.
- Supporting statutory data returns and the budgeting and forecasting cycles
Person Specification:
- CCAB qualified accountant (ACA, ACCA, CIMA) with extensive experience building and maintaining financial models
- Extensive experience with financial reporting tools and building and maintaining complex reporting outputs
- Expert in making sense of complex data for decision-making
- Experience of developing and implementing financial systems (i.e., Oracle)
- Ideally experience working within Higher Education and with multi-stream income modelling
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Are you a policy research professional looking for your next career opportunity?
Great Ormond Street Charity is building its policy and advocacy function and are hiring for a Senior Policy & Research Manager. This newly created role will play a key role in supporting the development of this new function..
If you have experience indeveloping evidence-based policy positions and you’re looking for a role where you can help shape the future needs for seriously ill children and their families – get in touch with us.
Salary
The salary for this position is £50,534 per annum and we operate a hybrid working policy of a minimum of two days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key responsibilities
Policy development
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Developing evidence-based policy positions, focused on advancing the needs to serious ill children and their families.
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Developing impactful policy content including position papers, policy briefings and responses to government consultations.
Policy research, data and insight
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Lead research and analysis activities that underpin our policy work – ensuring we develop credible policy recommendations.
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Compile and maintain key data insights to support policy development.
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Track developments in external policy.
Build relationships
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Represent GOSH Charity at meetings and events to support policy development.
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Build relationships with other organisations and policy makers.
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Build internal relationships.
Skills, Knowledge and Expertise
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Previous experience working in a policy position within either a charity, think tank or public sector organisation.
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Extensive experience managing the development of evidence-based policy positions.
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Experience successfully influencing public policy.
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Experience representing an organisation at external meetings and events.
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Ability to translate data and complex issues into actionable recommendations.
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Exceptional written and oral communication skills.
Previous experience in the health and/or research sector is beneficial for this role. A keen interest in shaping the future for seriously ill children and their families is a must.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
As a People Ops Associate, you will be responsible for executing key people operations processes that ensure GovAI staff have an excellent experience and can focus on their work.
In your role, you'll help develop and deploy different aspects of our people operations function, managing workflows and supporting staff throughout their time at GovAI. You'll be responsible for onboarding, benefits administration, compliance tracking, and shepherding staff through various HR processes.
Applications for this position are now open. Applications are being reviewed on a rolling basis, and we encourage candidates to apply as soon as they are able to.
About the Team
GovAI was founded to help humanity navigate the transition to a world with advanced AI. One crucial input to achieving this mission is ensuring that our staff and visiting researchers have an excellent experience and can focus on their most important work.
Since publishing our first research agenda in 2018, we have helped define and shape the field of AI governance. Our researchers have published in top venues, including Science and Nature, and work closely with decision-makers across government, industry, and civil society. Our alumni have gone on to influential roles in government (US, UK, EU), leading AI companies (e.g. DeepMind, OpenAI, Anthropic), top think tanks (e.g. CSET, RAND), and leading universities (e.g. Oxford, Cambridge).
Our team and affiliate community possess expertise across risk management, threat modelling, frontier AI regulation, technical governance, agent governance, AI economics, international cooperation, US-China relations, and AI forecasting.
Why You Might Be Interested In This Role
- You'll be key to ensuring GovAI staff can focus on high-impact work.
- Every outstanding researcher or staff member who joins GovAI will experience onboarding processes you help run. Every person who navigates a smooth benefits enrollment or performance review will have been supported by systems you maintain. Your operational excellence and attention to detail directly translates to better outcomes for humanity's AI future.
- You'll solve difficult puzzles and work to navigate challenging tradeoffs.
- How do we make sure researchers get the help they need quickly without being slowed down by logistical hurdles? How do we maintain compliance across US and UK employment law while keeping processes simple? These aren't just logistics problems—they're strategic challenges that require creativity and attention to detail. You'll directly work to help us solve them.
- You'll see your systems work in real-time.
- In this role you'll get to directly watch new staff move through People Operations processes you've improved, see your work reduce bureaucratic friction for researchers, and get direct feedback from staff on what's working or needing improvement.
- You'll build the foundation for GovAI's most important work.
- Our researchers and fellows have gone on to careers at Anthropic, DeepMind, OpenAI, the White House, and top universities. The systems you build will support the next generation of AI governance leaders, ensuring they can focus on their research and impact.
Role Description
This position plays a pivotal part in GovAI's future success — if staff are distracted by bureaucracy or have a poor experience with our internal processes, our impact as an organization suffers. Your role is to help ensure that people operations runs smoothly and efficiently.
You'll execute people operations processes from onboarding through ongoing employee support, making sure that staff have an excellent experience and that all compliance requirements are met. You'll report to the People Ops Manager, and work closely with other members on the team.
Responsibilities will include:
- Executing onboarding and offboarding processes:
- You'll directly manage onboarding for new staff, visiting researchers, and contractors, ensuring they have everything they need and know how to navigate GovAI effectively.
- You'll handle offboarding processes, ensuring smooth transitions when staff depart.
- Managing ongoing people operations workflows:
- You'll handle benefits administration, reimbursements, and other routine people ops tasks efficiently.
- You'll track and ensure compliance with US and UK employment law requirements, including training requirements, policy updates, and statutory obligations.
- You'll maintain employee records and ensure data accuracy in our systems.
- Supporting staff and communicating with employees:
- You'll be a primary point of contact for staff questions about benefits, policies, and HR processes.
- You'll communicate clearly and promptly with staff throughout various processes.
- Improving our people operations systems:
- You'll work with the People Ops Manager on improving processes at GovAI, including by creating and improving templates, documentation, and resources for staff.
- You'll identify pain points in current processes and propose solutions.
In your first six months, we expect that you might:
- Directly manage the onboarding process for as many as 10 new staff members and 40 seasonal fellows.
- Take ownership of key ongoing workflows like benefits administration and compliance tracking.
- Create or improve documentation and resources that make staff experience better, such as contributing to an employee handbook or onboarding guides.
- Identify and implement process improvements in your areas of responsibility.
- Learn and get up to speed with our internal systems such as: Rippling, Justworks, Slack and Asana, and start making suggestions about how to make the most out of them.
Selection Criteria
We're selecting candidates who are:
- Have experience in a high-demand operational role, such as people operations, project management, or related positions.
- Strong attention to detail
- Driven by a desire to produce consistently excellent work and an obsession with process improvement.
- Highly organized and good project management skills — our people operations function has many moving pieces, and you'll need to manage these different workflows efficiently.
- Strong at interpersonal communication and providing excellent and kind service to staff.
- Detail-oriented and able to handle compliance requirements carefully.
- Excited by the opportunity to use their careers to positively influence the lasting impact of artificial intelligence, in line with our organization's mission.
Some profiles that might be an especially good fit for this role include:
- Experience in an ops or HR role at an AI governance organization, research organization, or tech company.
- Experience in a process-intensive role with strong attention to detail, such as operations coordination or HR administration.
- Someone early in their career looking to build expertise in people operations at a high-impact organization, and happy to follow set-processes.
Salary and Location
This position is full-time. Our offices are located in London, UK, and we strongly prefer team members to be based here, but are open to individuals who would need to work remotely in exceptional cases. We are able to sponsor UK visas.
The People Ops Associate will be compensated in line with our salary principles. As such, the salary for this role will depend on the successful applicant's experience, but we expect the range to be between £66,000 (~$88,000) and £80,000 (~$108,000) if based in London. In rare cases where salary considerations would prevent a candidate from accepting an offer, there may also be some flexibility in compensation.
We also offer competitive benefits, including a 10% pension/401k contribution and private medical cover.
How to Apply and What to Expect
Application Process
The selection process has four stages:
1. Written application
2. A paid remote work test
3. A short series of interviews and reference checks
4. Potentially, a one-day in-person work trial
Addressing complex AI governance challenges requires many different skillsets and perspectives. We welcome applicants from a wide range of backgrounds. If our mission excites you, we encourage you to apply, even if your experience doesn't align perfectly with every qualification listed. Your unique combination of experience and motivation might be exactly what we're looking for.
The client requests no contact from agencies or media sales.