Volunteer And Community Engagement Manager Jobs

Join the team at Haven House Children’s Hospice

Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.

This is a great time to join the team at Haven House, our Community & Events team are working on a new strategy to increase income and engagement with our local community. This new and exciting role will give the successful candidate the opportunity to work across our community and event income lines, taking responsibility for raising income from a wide variety of supporters. We’re looking for an individual who can hit the ground running, complimenting a team that proactively develops and drives our community and events portfolio.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

If this role sounds right for you and you have the right skills and experience, please  download the job description and apply by returning the application form to the Resourcing Team.

Benefits
As an employee you will be entitled to the following range of benefits:

· Hybrid office/home arrangement

· 27 days' annual leave

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please email the HR department and someone will come back to you.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Closing date:  16 May 2024

Interview:  20 May 2024

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through community led local green power & energy saving schemes.

We are looking for an energetic and creative person to organise and deliver a calendar of engaging and inspiring energy and climate themed events and outreach activities across East Sussex. The events will cover the following themes: saving and sharing energy, insulation, solar and batteries, renewable heat, funding energy efficiency measures, creating healthy and mould-free homes etc.

About you

You are committed to getting the information out there about the transition to zero carbon in a way that is engaging and brings communities together.

You have experience of organising events or other engagement activities.  You bring a proactive attitude to the role. You are confident and self driven but enjoy working in cooperation to achieve common goals and to increase your impact. You are a creative thinker with some great ideas about how to engage communities in the transition to a fossil free future and ensure that no one is left behind.

You are a great advocate and because you believe in community energy are happy to promote our services to other organisations and groups with the aim of increasing the number of residents we can support with energy advice and who are able to engage in the transition to a more sustainable future.

You have a high standard of written and verbal communication skills. You are organised with an attention to detail and respect for the importance of collecting data to enable monitoring and evaluation of the project.  You want to improve the events by collecting and listening to feedback and implementing improvements. You value the input of our service users, volunteers and staff team into the design of the events programme.

Responsibilities

- Work in collaboration with the ESC team and stakeholders to design a programme of inspiring energy and climate themed events in Hastings, Rother, Eastbourne, and Wealden, reaching a total of 1000 residents across the year.

- Create engagement opportunities for your team at the events and activities of other organisations and local groups by networking and working with the Communications and Marketing person to promote our services.

- Find interesting speakers and organisations to participate in our events.

- Create public events for our No One Left Behind project, finding new, exciting ways to engage the public in conversation about energy and climate topics.

- Manage the administration and logistics of the events, including room bookings, ticket booking processes, etc.

- Look for opportunities to invite our funder along to events and participate in the activities.

- Manage relationships with staff team and volunteer Energy Champions on local events.

- Create event plans and risk assessments for each event.

- Work with the Marketing and Communications Officer and local volunteers to plan PR and promotion of events to agreed timelines.

- Create and work to agreed budgets.

- Ensure you are collecting the data needed to monitor and evaluate the project.

- Create inclusivity in the event registration and attendance experience to support people with a variety of needs.

- Ensure events feed into the wider work and services of Energise Sussex Coast.

- Provide event reports to manager detailing the number of attendees, write-up of the event, and feedback.

- Provide general assistance with ESC events and projects as required.

- Adhere to Energise Sussex Coast’s policies around safeguarding, data protection, etc.

- Attend monthly in-person team meetings in Hastings.

Key Details

• Hours: 30 hours a week, flexible working. Will include some evening and weekend work.
• Job location: Home based (or optional hot desk in Hastings) with regular events in Hastings, Rother, Eastbourne and Wealden. Please note, travel costs to the events will only be paid from a local East Sussex postcode, we would not be able to cover the cost of travelling to events from London or further afield.

Criteria

Essential

1. Professional experience or a personal commitment to the pressing importance of the transition to a sustainable, fossil fuel free future

2. Experience of organising events or community engagement.

3. Experience or an understanding of the importance of quality data collection, monitoring and evaluation, for example collecting and analysing event feedback

4. Effective administration and organisational skills, with good time management and high attention to detail

5.     Good written and verbal communication skills

6. Experience working in a team for shared objectives and self-motivated to work independently.

Desirable

7. A qualification in a relevant field: events, marketing or climate/ energy

8. Experience of working with volunteers

To apply

Please send the following to apply:

1.A copy of your CV

2 . A covering letter (of around a page or two) of how you meet the essential and desirable criteria. 

Please note - if you are offered the job you will need to provide two references including one from your last employer.

Interviews in person on Weds 22nd May

Inclusion and equality of opportunity

If there's anything you need to help you apply for the job - whether that's help with the job application or alternatives to interview or particular requirements for interview access please let us know and we will make alternative arrangements.

About Pancreatic Cancer Action:

Pancreatic Cancer Action (PCA) was founded in 2010 by a rare survivor of the disease. We are a small, creative and passionate team committed to improving early diagnosis and saving lives. In August 2020, Pancreatic Cancer Action merged with Pancreatic Cancer Scotland making our team stronger than ever. 

Pancreatic cancer has only a 7% survival rate and this figure has not improved significantly for over 50 years. Despite it being the 5th biggest cancer killer in the UK, pancreatic cancer receives only 3% of overall research funding. 

With a strong focus on early diagnosis, it is Pancreatic Cancer Action’s aim to improve survival rates through raising awareness, medical education, improved patient information and by funding research specifically into the early diagnosis of pancreatic cancer. Simply put, we want more people diagnosed in time for surgery, currently the only potential for a cure.

Main responsibilities:  

• Develop and grow the annual programme of fundraising events such as the London Marathon and Great North Run.
• Grow and steward a pipeline of new and existing community and events audiences and fundraising opportunities with a particular focus on England. Ensuring to always maintain the highest quality supporter journey.
• Manage the delivery of the virtual challenge events. Add insight and support the annual Pancreatic Awareness Month Campaign and help to further develop Pyjama’s for Pan Can to new audiences.
• As a senior member of the Income Generation Team you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise.
• Responsible for the delivery and recruitment into PCA’s Challenge Events programme making sure participants receive exceptional supporter care.
• Develop compelling and engaging third party fundraising materials to inspire supporters to reach their maximum fundraising targets.
• Contribute to the development of automated and integrated supporter journey and engagement plans with the support of the Head of Income Generation to ensure a consistent and efficient supporter experience.
• Seek out engagement opportunities to support donor acquisition and retention utilising new and existing channels and platforms.
• You will be an excellent relationship manager who can maintain accurate records on our CRM system (Salesforce) to ensure that we develop, engage and update our supporters.
• Work closely with colleagues in Marketing and Communications, to create engaging products and community and event campaigns. Updating the fundraising section of the PCA website and other third party platforms with compelling content and seamless user journeys.
• Be competent at data inputting, IT literate and very organised. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team.
• Attending when necessary, external events, conferences and exhibitions across the UK and being the face of Pancreatic Cancer Action, acknowledging that some of these may involve overnight stays and weekends.

Income and targets

• Help to grow Pancreatic Cancer Action’s income from community and challenge event fundraisers.
• Develop ongoing stewardship journey for Community/DIY Fundraisers and increase average gift though exceptional supporter care.
• Achieve Financial and non-financial targets and KPI’s from corporate and community fundraising as agreed with the Head of Income Generation.
• Monitor and control allocated fundraising budgets and regularly update the Head of Income Generation.
• Prepare and monitor reporting for all online fundraising platforms to fit with our accounting systems reporting this to the Head of Income Generation monthly.
• Contribute to Pancreatic Cancer Action’s fundraising strategy.

Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London

Reporting to: Director of Brand and Digital

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme

Key relationships: Managing external relationships with key agencies and partners

Salary: £40,000 per annum (FTE pro rata for part-time)

Contract: Fixed term with the potential to extend

 

About Overcoming MS

Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

About the role

We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.

The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.

 Key Responsibilities

The Digital Marketing Manager will work across several areas, including:

1. Conversion optimisation

· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.

· Working with our agency partner to optimise key landing pages and signposting for conversion.

2. User journey optimisation

· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.

· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.

3. Increasing reach and traffic generation

· Testing different low-cost digital reach opportunities.

· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).

4. Testing to improve results continually 

· Email AB testing - Deliver AB testing to inform future email AB tests.

· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.

5. Digital project management

· Testing new digital versions of courses and tools. Project management of website updates.

6. Campaign support

· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.

7. Gathering community feedback

· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.

8. Supplier collaboration

· Working with our suppliers to optimise collaboration, reduce cost and increase impact.

About you

Strong digital skills

• A proven track record of managing digital products/projects/programmes which create value for end-users. 
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills. 

Project management skills

• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed. 
• Expertise in using and implementing relevant project management methodologies and tools. 
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.

High work quality and passion for innovation

• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.

Strong interpersonal skills

• Excellent communication skills, energetic and passionate. 
• Demonstrable track record of building lasting professional relationships. 

Charity interest

• An understanding of the charity sector or an interest in charities would be a bonus.

• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.

Working location

You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.

What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme

How to apply

Please send your CV and a covering letter.

In your application, please let us know:

• Your current salary and desired salary (if you are successful in getting the role)
• Your notice period
• Your current location.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.

No agency contact, please.
 

The Community Fundraising Manager will be an integral part of a dynamic and unstoppable fundraising department.

The role will develop and implement strategies to cultivate grassroots fundraising across the UK in support of Sarcoma UK's mission. You will recruit, steward and enable a network of dedicated community fundraisers, volunteer fundraising groups and fundraising event hosts. Through excellent donor support, you will maximise fundraising from annual campaigns, challenge events, community activities and peer-to-peer initiatives.

You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. Working in areas the charity has not previously been able to dedicate a Community Fundraiser Manager to, you will be expected to work with the staff team and, internal and external networking groups, as well as building relationships and partnerships in the community. 

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan 

Our Values: 

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes. 

Duties and key responsibilities

Community fundraising

• Manage and develop regional fundraising by devising a regional community fundraising strategy for income generation.
• Design and develop Sarcoma UK's calendar of annual community fundraising campaigns and events communication, including Cuppa and Cake.
• Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
• Identify opportunities and recruit new community fundraisers, fundraising groups, corporate and school partners.
• Work with the Fundraising team to produce regular feedback reports and analysis on specific community products and overall revenue.
• Lead on promotion of community fundraising through digital marketing, PR, speaking engagements and on the ground fundraising.

Management

• Provide line management and day-to-day support to the Regional Fundraising Officer North, building their fundraising knowledge.
• Develop, manage, and monitor budgets for your areas of responsibility.

Income Generation

• Implement agreed KPIs, objectives and budget for the Regional Fundraising Team to drive support and engagement.
• Identify fundraising products, key accounts, and projects that will support income growth both locally and nationally.
• Responsible for monitoring and managing all income streams across all community fundraising lines including Gift Aid and working closely with the Operations Team.

Processes, administration, and reporting

• Maintain accurate and up-to-date supporter records on Sarcoma UK’s database (Raiser’s Edge).
• Ensure all recording, and stewardship processes are up to date and working across the fundraising team, wider charity and in accordance with current laws and regulations.
• Ensure necessary Community Fundraising policies are up to date.
• Follow Sarcoma UK’s processes and procedures including risk assessments to ensure a consistent approach and maintain a high level of support expected by our donors and fundraisers.
• Ensure that all activities are compliant with legislation governing fundraising including GDPR, health and safety, Institute of Fundraising, and the Fundraising Regulator Code of Conduct.

Wider fundraising

• Support company and corporate partnerships that utilise community and trade fundraising.
• Support third party fundraising and challenge event portfolio.
• Work with the Events Manager to develop merchandise and trade income opportunities.
• Support with managing merchandise supplier relationships and internal and external stock levels.

General

• The role requires some travel to events and meetings throughout the UK. Some weekend or evening work will also be required and time off in lieu will be given. Travel expenses will be reimbursed (exc. Travel to the Sarcoma UK office).
• Stay up to date with the latest knowledge in fundraising and ensure Sarcoma UK’s processes and procedures follow best practice.
• The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

What’s the job?

We need someone with high quality research and data analysis skills to join us as our Research and Evidence Manager. You will work with us to plan, design and deliver projects with cross-sector stakeholders, as well as developing reports and other ways to share our findings with members and the wider sector. We need someone who has solid research skills, is a natural collaborator, and can collate and present research in different ways to help us achieve the change that’s needed for Londoners.

This role is crucial in ensuring that we deliver on our ambition to drive a learning culture, where shared data, intelligence and insight leads to better decision-making. This role is initially fixed term for one year, and may be subject to renewal. It reflects our growing commitment to ensuring our work is relevant and responsive to the diverse needs of our members and communities. As this is a newly developed post, we are also looking for someone who can work flexibly and bring ideas to help shape the role, so that it has a lasting impact on the way London Funders works.

So, what sort of work will you be doing? We’ve just committed to a really exciting and crucial piece of research taking place over the next year, where we will work with funders and equity partners to map the current state of funding for equity and justice infrastructure. This will initially focus on London, before we take the approach to cover England and Wales. The work will be used to inform discussions with funders on the strategic development of funding approaches in this critical space. You’ll be leading on the research and developing the workplan in a collaborative approach with our partners.

Alongside this project, your work will explore other aspects of the funding landscape in London and gather insights from across our membership. You’ll work on reports to support our range of thematic networks, and generate new evidence to help inform the work of funders and our partners across sectors. We’re looking for someone who thrives working as part of a small team, as well as working independently, who will suggest solutions to challenges and use their initiative. Someone who wants to help build a better London by taking action on what matters to our city and our communities.

So who are we?

We’re at the heart of a great network of over 170 member organisations, focused on funding in London. This includes every local authority in London, City Hall, independent trusts and foundations, businesses, social investment organisations, housing associations and more. Together, our members invest hundreds of millions of pounds every year in civil society through all aspects of London’s life, from arts through to welfare, so that people across our communities can live better lives.  We’re the place where funders come together to connect and collaborate, where ideas are generated and acted on, and where people work to ensure that resources are channelled to the right places. You can read more about our ambitions here.

Over the past year we’ve grown in number and have several new programmes of work underway, including an ambitious new collaborative funding programme, Propel. The Research and Evidence Manager comes at a critical time to help us understand and connect the work happening across our membership, and to understand how funders can collectively address the challenges facing Londoners.

 What do people say about us?

We’re always listening to people to help shape our work – and we’ve shared a few reflections below so that you can get a better sense of who we are and what we do.  You can also see some of their comments and thoughts yourself on our social media (@LondonFunders).

Nasyah joined the team last year as our Membership Manager:

“I really enjoy being part of the London Funders team. I like that we are small but mighty, and that we work hard to connect funders with each other to effect real change.”

Yvonne Field, the Founder of Ubele, worked with us on the London Community Response collaboration, helping to ensure that groups led by Black and Minoritised communities can access funding and is a vital part of our partnership looking to the future of funding in our city:

“It has been refreshing to see a partnership of funders that have really put equity at the heart of their approach, and to see that when we work together we can ensure that communities get the resources they need.”

We also asked our members what they’d say about us:

“London Funders are a small team that achieve big things - thanks for all you do.”

“You are a really lovely team, and have done an incredible amount to strengthen and support funding for vital community led activity in London. It is hugely appreciated and it is always great to interact with you”

“London Funders is doing a fantastic job – we are grateful and full of admiration.”

Who are we looking for?

Our ideal candidate would be someone who has experience of running multiple research projects at once with strong project management skills, and direct experience designing and leading both qualitative and quantitative projects. You’ll also need to be able to work with different stakeholders to both co-design research approaches as well as facilitate their engagement in helping us learn from and make sense of the findings.  As such you will need a track record of building relationships in a range of contexts and producing and communicating research outputs in a range of different and accessible formats, including presenting to external audiences.

We're proud of the diversity and vibrancy of our city, and work to champion equity and justice in all that we do. We are actively working to make sure we reflect our community in our staff team, and are particularly welcoming of applications from people from Black and racially minoritised communities, who identify as LGBTQ+, and from people with disabilities, to help strengthen the diversity of thought and experience in our team that we know will make our work even stronger.

What can we offer?

We are a small organisation with big ambitions. And we can’t achieve those without our staff team. That’s why we work hard to create a positive work environment for all employees, where everybody can learn, thrive and deliver their best. 

We have just made a permanent change to make our working week to be 32 hours FTE which enables staff to work a four day week alongside other more flexible work patterns. We believe a staff culture which values inclusion, equity and wellbeing helps to creates a stronger, healthier and more productive team. Alongside the four day week we offer flexibility in how you work. This shows our commitment to creating a culture that encourages wellbeing and personal growth, but still gives us the time to get the job done as effectively as possible. You can read more about what’s it like to work for us here.

Whilst we are a small team, we share an office with our friends at Trust for London. There is flexibility about the hours for this role, so it would be available on a part-time or full-time basis (with a minimum of 24 hours per week, or 0.75 FTE). The skills, experience, insights and inspiration you will bring to the role are more important to us, so we'll do what we can to accommodate your preferred working pattern.

The salary is £36,400 per year (or pro rata if you choose part-time) and is a fixed term contract for one year, with the possibility of becoming permanent. From the first day of employment you will be entitled to Health Cover and Life Insurance as part of our staff benefits package. On completion of your probation period you’ll also be able to access our other employee benefits including our Cycle2Work scheme and mobile months together with volunteering days and a generous annual leave allowance. We also offer a generous pension scheme (employer’s contribution of 10% of your salary). You can read more about our benefits here.

Volunteer Manager - £29,000  per annum plus LW (pro-rata)

6-month fixed term contract (continuing subject to funding)

**Please note that applications submitted without a Covering Letter will not be considered**

Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like:

• The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?

• A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• An exciting opportunity to shape a startup organisation?

• Monthly Learning and Development training sessions for the whole team to enhance your personal development?

• 15 hours per year volunteering allowance?

If so, this is the role for YOU!

The Volunteer Manager (VM) is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors across the regions, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline across the regions, with 5000 new mentors for 2024.  This role reports to the Chief Commercial Officer (CCO).

1MM VM’s main tasks include:

• Helping 1MM to scale by sourcing sufficient volunteer mentors who go on to become confirmed matches for high quality mentoring relationships.

• Ensuring mentors coming online have completed the platform mentor training within 1 month, and that this conversion results in sufficient and timely readiness of mentors to meet the needs of programmes with one month’s lead time.

• Providing ongoing support to 1MM’’s Volunteer Providers (eg employer partners), maintaining strong relationships.

• Securing one corporate sponsor per quarter.

• Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to mentors.

• Providing a weekly update on various aspects of mentor recruitment, including expected supply, actual registration, and confirmed matching. Share lessons learned on volunteer conversion and matching with the wider team.

For a more detailed job description, please see the job pack attached.

Terms and Conditions:

This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.

Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata)..  We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.

Details on how to apply are attached as “Application Guidelines”

Individual Giving Manager – Acquisition 

The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK.  Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake.  This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds.  The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support
 
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation.  This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
 
Job title: Individual Giving Manager – Acquisition
Location: Rugby (hybrid 40% office based)
Full time: 37.5 hours
Annual Salary: £40,833
Closing date: 24th May 2024*
 
Job Purpose
 
Are you passionate about making a meaningful impact through individual giving programs & and increasing net income for our organisation?

Do you thrive in developing innovative strategies to connect with new supporters and expand our supporter base?

Are you ready to take the next step in your career by taking our acquisition initiatives and taking them to new heights? 
 
We are now scanning the skies for an Individual Giving Manager in Acquisition.
 
Now, this role is not just a strategist role; you will be the architect of growth, crafting innovative campaigns that captivate hearts and minds. You will navigate the ever-evolving landscape of supporter engagement, using data-driven insights to shape compelling narratives and drive supporter conversion. This role will also manage our relationship with our lottery provider, so quick & strong relationship building is a must.
 
We want someone who can breathe life into campaigns, transforming concepts & ideas into captivating stories that resonate with audiences. But it's not just about creativity; it's about impact. You will be relentless in your pursuit of growth, analysing every metric, fine-tuning every approach, and delivering results that fuel the mission of The Air Ambulance Service.
 
Join us and let's soar to new heights together.
 
Key Responsibilities 
 

• To work as part of our Individual Giving team to develop and deliver a programme (currently made up of warm and cold cause-related postal appeals and raffles) to recruit and retain cash and regular giving supporters to meet financial targets. 
• To diversify into non-postal ways of recruiting donors such as digital marketing online, social media, text to donate, face to face etc. through research and testing.
• To manage the relationship with our External Lottery Manager 
• To collaborate within the team to set the strategy and budgets for Individual Giving short and long-term in partnership with line manager.
• To manage relationships with external suppliers including copywriters and fulfilment houses. 
• To use data insight gleaned to take strategic decisions about where to direct resources.
• Test new methods of recruitment and retention with a view to long-term innovation

 
Person Specification
 

• Experience of developing and running successful individual giving programmes to recruit new donors
• Experience in audience insight 
• Target driven self-starter with an ability to both think strategically and take data-driven decisions as well as work operationally get things done
• Numerical skills and ability to use excel spreadsheets for tracking, reporting and analysing figures
• Excellent written communication skills 

 
Compliance Responsibilities
 
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
•    Health & Safety and Environment.
•    Safeguarding
•    Data Protection
•    Equality, Diversity, and Inclusion
•    Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
 
The role is subject to a Basic DBS check.
 
Environment
 
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 
 
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.

REF-213 578

Our award winning fundraising division is currently looking for an Engagement and Stewardship Executive to join our Partnership and Philanthropy team in this newly created role for the charity.

With ambitious plans to grow our fundraising income above £60m in the next 5 years we are expanding our fundraising team. The role sits within the newly created Operations Team ensuring Age UK's donor facing Partnerships and Philanthropy Team are provided with the highest quality donor research, engagement and stewardship materials required to create transformative partnerships with businesses, high net worth individuals, trusts and foundations.

In this newly created position we require a collaborative individual who can support our Senior Operations Manager deliver our stewardship strategy focused on inspiring, thanking and retaining our major donors, corporate partners and grant funders by creating engaging communications and activities.

This role offers hybrid working between home and London (EC3N 2LB). Our fundraising division attend the London office once a week on Thursday's.

Age UK internal grade - 7L

Must haves:

* Excellent verbal and written communication skills, with experience of producing high quality written materials that are tailored to the needs of specific internal or external audiences.
* Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline.
* Good interpersonal skills with the ability to interact with stakeholders at all levels.
* Proven experience of good collaboration with internal and external stakeholders.
* Ability to problem solve and proactively troubleshoot.
* High level of planning and organisation skills, with an ability to manage competing deadlines from different sources.
* Working knowledge of MS Office products and databases.
* A passion to join Age UK in supporting older people across the UK.

Great to haves
* Experience working in fundraising, preferably with corporate partners, grant funders or major donors.
* Experience of managing relationships with volunteers and/or Trustees.
* Some experience of supporting delivery of events.
* Ability to produce visuals and infographics using digital tools such as Canva.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

* This role is not a donor-facing role but sits within the newly created Partnerships and Philanthropy Operations team that provides the back-of-house systems, processes, content and support to enable donor-facing colleagues to operate efficiently and effectively.

* We ask all members of Age UK's Partnerships and Philanthropy department to work from our London hub near Tower Hill at least once a week to enable collaboration, skills development and team dynamics (currently Thursdays). From time to time, we may also require the successful candidate to come into our London hub for face-to-face meetings at other times in the week: as per the terms of our hybrid contracts we aim to give seven days' notice when this happens.

* This role may on occasions require travel outside of London and working outside of normal office hours e.g. for funder events and cultivation activities.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Job title: Volunteer Manager
Location: Cannock, Staffordshire. Hybrid working options available. 
Contract Type: Permanent
Salary: Up to £42,000 pro rota depending on skills and experience 
Hours: 37.5 hours per week
 
About their organisation

They believe that disabled children should get the better future they deserve. For over 30 years they have provided disabled children and their families with specialist equipment, growing to become the largest charitable provider of essential equipment for disabled children in the UK and the only one offering an emergency response, delivering items directly to family homes within 72 hours. They also run a free, national nurse-staffed helpline.

The role
 
Our client is recruiting a Volunteer Manager to join the team. 
  
Their strategic plan identifies volunteering as a goal to increase the impact of their work. They want to build on their existing successes and think more strategically about the involvement and engagement of volunteers, to provide a high-quality volunteer experience and make volunteering at their organisation sustainable.
 
This role will be key in driving forward the organisation's volunteer strategy and help set the direction of where they will focus their energy and resources over the next 3 years. You will build on the amazing contributions of their existing volunteers, ensuring they are supported and recognised, while building their plans to develop their volunteering programme. At its heart will always be their commitment to making sure volunteers feel valued and appreciated.
 
This is the perfect role for anyone who loves to engage and motivate people, who can develop new plans and see them through, who likes to be ‘out and about’ within the community and at events, and who understands that no two days are the same.
 
This is an exciting time to join, with lots of opportunities to make your mark and to work with different teams on diverse projects. 
 
Please see the Job Description and Person Specification for further details.
 
About You 
 
They are looking for someone who

- Is passionate about making a difference for volunteers and helping them to get the best out of the way they engage with them.  
- Has significant experience in developing and managing volunteering programmes and best practice.
- Is excited by the opportunity to build new resources and increase the diversity of opportunities and those participating in them.

If this sounds like you – they\'d love to hear from you!
 
How to apply

- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that they've not answered, please get in touch.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
- You will need to have the right to work in the UK as they are not able to provide sponsorship for this role.
- Closing date for applications will be 9am Friday 26th April however they may interview as applications come in and may close the application process early if they have a strong field of applicants.

  
No agencies/sales call please.

REF-213 216

Birmingham and Black Country Wildlife Trust is one of 46 local, independent Wildlife Trusts and is the charity that works to make the environment of Birmingham and the Black Country (Dudley, Sandwell, Walsall and Wolverhampton) a better place for wildlife and people through environmental education, community involvement, ecological and practical work.

As a wildlife charity serving a heavily urbanised area, a major theme of our work is education and community engagement activity with people of all ages and demographics. We are currently seeking an Education and Engagement Manager to lead this vital work.

This is an exciting and deeply rewarding opportunity to make a real difference to people and wildlife in Birmingham and the Black Country. The post will ensure the Trust’s education and engagement activity is of the highest possible quality, and that it inspires and enables people, communities and organisations to connect with their local environment.

This will be a varied role that will feature a significant amount of project management, partnership working, policy and strategy development, and line management, as well as opportunities for direct delivery. The successful applicant will be very well-organised, with a high level of attention to detail, and used to prioritising a complex workload. You will have excellent communication skills, and the confidence to guide a team to successful outcomes. Above all you will be driven by a commitment to see nature’s recovery become part of as many people’s lives as possible.

Flexible role, based in offices within Birmingham or working from home, as required. Occasional travel regionally and nationally.

Benefits include 28 days of annual leave plus bank holidays (pro-rata), a 7% employer contribution pension, flexible and hybrid working opportunities, an Employee Assistance Programme and working alongside a supportive and friendly group of nature lovers!

Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.

We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.

The British Dyslexia Association (BDA) is a charity that represents the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic people of all ages to reach their full potential.

This is an exciting new role for the BDA, which has been created with the purpose of recruiting, managing and supporting regional volunteers, leading specific outreach to groups impacted and disadvantaged by dyslexia and resulting life circumstances. This is a varied hands-on role that would suit a skilled volunteering professional, who will use their knowledge of volunteering best practice and experience to help us create the future for outreach volunteering at the BDA.

Location

Home-based (UK), with travel to the BDA office in Bracknell (Berkshire) and around the UK as and when necessary. Additionally, travel to team days approximately 1-2 times a year is required.

Duties and Responsibilities (to include, but not limited to):

 ·Recruiting, training and supporting regional volunteers and working with a national voluntary panel.

· Develop and implement volunteer recruitment strategies to attract a diverse pool of volunteers.

· Provide supervision and guidance to volunteers to ensure a positive volunteer experience.

· Coordinate volunteer training and onboarding processes.

· Maintain accurate volunteer records, including role, contract information and achievements.

· Monitor and evaluate the provision of outreach services to measure effectiveness and identify areas for improvement.

· Leading specific outreach to groups impacted and disadvantaged by dyslexia and resulting life circumstances.

· Promoting hubs, working closely with Marketing and Communications colleagues and creating referral routes to hub services.

· Coordinating with organisations and stakeholders at a national and local level, for joint working and support of the hubs.

· Creating resources and tools for hub volunteers to run services and for new hubs to establish in a consistent way.

· Evaluating services run by Local Hubs and contributing to knowledge and research on needs, provision and outcomes for people with dyslexia.

· Bringing together the network of Local Hubs, Local Dyslexia Associations and other member organisations - enabling them to share good practice, access training and peer support between volunteers. 

· Create and maintain an internal engagement plan that supports the BDA to increase impact and reach through our work with communities, including best practice guidance and tools.

Person Specification

Skills & Experience:

· Experience of engaging and including diverse groups, ‘hard to reach’ and vulnerable beneficiaries. 

· Demonstrable experience of volunteer management, including the recruiting, managing, supporting, training and retention of volunteers.

· Able to develop links and relationships with a variety of stakeholders.

· Project management skills, including development of regional services. 

· Strong relationship management skills with the ability to influence.

· Excellent IT skills including Microsoft Office 365 (Word, Excel, Outlook, PowerPoint). 

  Competencies & Personal Attributes:

· Excellent communication skills, both verbal and written.

· An ability to build effective networks that foster collaboration both internally and externally.

· Strong organisational and time management abilities, with the ability to manage multiple tasks and priorities simultaneously.

· Commitment to the mission and values of the BDA.

This post may be subject to a satisfactory Criminal Records Check, from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or Access NI (Northern Ireland).

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at the BDA. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Community Manager

A little bit about who we are:

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

The majority of our charity's income is generated in our social enterprise which includes our four charity shops based Online, in Plumstead, Lewisham and Poplar. We also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of our social enterprise, directly contributing to our charity whilst gaining skills and valuable work experience.

Some of the things that we are looking for in our Community Manager:

- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements

You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager

Location: London
Contract Type Permanent, Full time
Salary: £30,000 - £35,000
Hours: 40

Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops

Closing date; 05-05-2024

REF-213 370

Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?

We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."

About Katherine Low Settlement

Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Key Objectives for the Elders Core Service Manager Role:

1. Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
2. Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
3. Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
4. Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
5. Budget Management: Ensure the program operates within budget constraints.
6. Member Engagement: Support the planning of the core program with input from elder members and the wider team.
7. Recruitment and Support: Recruit and support new and existing members (service users).

Main Duties & Responsibilities:

1. Delivery

• Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
• Transport Management: Manage the transport offer, including route planning and pick-up schedules.
• Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
• Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.

2. Staff and Volunteer Management

• Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
• Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.

3. Relationships, Communication, and Networks

• Member Engagement: Build and sustain strong relationships with elder members.
• Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
• Meetings: Attend meetings on behalf of the Core Programme as required.

4. Finance

• Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.

5. Other Duties

• Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
• Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.

Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.

Dates

Closing Date for Applications: 23:59 on 15th May 2024

Interview Date: 21st May 2024