Age UK East London aims to be an organisation that enables older people to:

• Retain maximum possible choice over the direction of their lives.
• Maintain and improve health.
• Prevent social isolation.
• Live in physical environments suited to their changing needs.
• Have as many opportunities as possible for involvement in fulfilling community and leisure activities.

Older people and their Carers are our partners in everything we do. We aim to keep our work:

• Personal
• Safe
• Expert
• Progressive
• Respectful

Job Purpose

Age UK run a programme of services which links people to health, wellbeing, social and information and advice services within the Square Mile and surrounding boroughs of Hackney, Tower Hamlets and Newham. This is a varied role which encompasses 2 specific projects: City Connections and Empower To You.

The core aim of this role is to deliver the following key responsibilities within the City and 3 boroughs in East London, as follows:

City Connections (3 days a week):

The City Connections project supports residents, workers, and carers (inc. young carers) with health and wellbeing within the Square Mile to access relative information, advice, and support.

• Carers group managing, delivering and development
• Young Carers provision, managing, co-production and development
• Other Services, running social groups such as the Memory and Coffee mornings; improving existing and developing new ones.

Empower To You (2 days a week):

The Energy Champion role will be responsible for developing and delivering a high-quality accredited training programme for Tower Hamlets, Newham, and Hackney residents to build their knowledge and skills around reducing energy costs and managing their money effectively.

• To recruit Energy Champions to deliver and develop community solutions to tackle fuel poverty
• To deliver high quality training and one-to-one sessions, at Age UK East London venues and our partner organisations and organisations in The City, Tower Hamlets, Newham, and Hackney

As part of both projects:

• Volunteering promotion, recruitment, training, placement, and supervision for City specific roles and Energy Champions for the Empower To You project.
• Promotion of services, via events, networking, and marketing distribution

The Community Engagement Officer will work closely within the team and provision, to deliver a people focused service.

Key Tasks

City Connections Carers Services:

• To work with the City Connections Wellbeing Co-ordinator to directly ensure service users can readily and easily access the appropriate services, using a person-centred approach
• To raise awareness, identification, and engagement with carers through advice stalls and sessions, talks and discussion forums.
• To organise, manage and run the Carers groups, activities/trips, and relay updates to the Community Services Manager for website upload
• To provide Carers with current information, advice and support on local and national services which will support their social, emotional, and physical wellbeing

• To work with other agencies, organisations, and service users in co-producing and developing the City Connections Young Carers Service
• To assess Young Carers and their families to support them to have more appropriate expectation of the responsibilities a child should undertake
• To manage and run the other City Connection activities online/face to face.

Volunteering:

• To recruit, allocate training, place, and supervise suitable volunteers for the City Connections and Empower To You projects where needed.

• To generate appropriate volunteering opportunities and role descriptions based on the needs of the two projects.
• To promote volunteering opportunities; these could include supporting with project promotion, peer education activities and working with housing providers at their community events
• To oversee and line manage existing volunteers and their placements
• To support volunteers in their day-to-day work, including administration of expenses, skills development and providing feedback where necessary

Promotion:

• Attending and representing at relative events, conferences, forums, and training sessions
• To actively assist with promotional and marketing distribution
• Attending at relative provider meetings, forums; networking to establish new opportunities
• Identifying new promotional sites and opportunities to enhance promotion of the services and to work with colleagues to capitalise and monitor results
• To recruit residents to attend specific related courses for the Empower To You project
• To build on, and maintain, relationships and partnerships with local stakeholders including local community groups, local authority departments and health providers

Evaluation and monitoring

• Accurate and timely recording of new client data, sessions and reviews held onto Elemental/Charity Log databases and others as required
• Ensure that appropriate accurate records are kept, and evaluation activities completed
• Compiling and completing all necessary data, stats, case studies for quarterly reports from multiple databases

Other:

• To represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting charitable companies.
• Maintain client confidentiality in accordance with the organisational Data Protection policy
• To critically review and monitor groups to establish success/areas for improvement/restructure or replacement
• To research, develop and establish new venues/activities

Sparkle is a dynamic charity, based in Southern Malawi. We invest in a brighter sustainable future for the 17 communities we support through educational programmes, the delivery of a feeding programme, an on-site clinic, and a number of community outreach programmes. There is no limit to what services we are prepared to offer as we continue to grow with our local staff and partners to meet the needs of the vulnerable.

We have an exciting opportunity for someone with the right skills, empathy, and experience to take our work forward and take on the role of Volunteer & Administration Co-ordinator. This role is a dual role overseeing both the volunteer strategy within the charity but also the administrative aspects.

The successful candidate will be highly motivated, be able to work autonomously and have experience in networking, business support activities and supporting and training volunteers, with a track record of delivering high-quality results and be capable of working independently to targets and deadlines. Strong communication is important to establish a good working relationship with our team and volunteers, IT (SharePoint and Salesforce) and organisational skills are also essential.

Applicants will be required to undertake a Police Background Check and references will be requested.

The Sparkle Foundation is an equal opportunities employer.

Please submit a CV and covering letter detailing your suitability for the role.

We are looking for someone to refine and co-ordinate our current temporary COVID-19 emergency food relief distribution hub on the ground in Rotherhithe SE16 to ensure that those most at risk of food insecurity locally are getting the essential supplies they need.  This will be followed by planning and managing the transition of these operations to an alternative site over the coming months, in collaboration with local partners.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 133 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older adults, children and families’ projects and volunteering opportunities.

During COVID-19, in partnership with Southwark Council and other food hubs in the Borough, we have been operating a weekly temporary emergency relief food distribution hub from our Old Mortuary building.  With a team of staff and volunteers, we take in deliveries and donations of essential food and hygiene supplies and in turn sort, pack and deliver food parcels to 250 of the most isolated and socio-economically disadvantaged people in the local area.  We are now looking to refine these operations and to transition them to a partner site in Rotherhithe over the coming months.  In the longer team, and in partnership with other local stakeholders, we want to develop a sustainable model that addresses food insecurity locally with dignity, choice and empowerment and connects local people to their community.

The role

In this role, you’ll be;

• Running the weekly food distribution hub (currently operating on Wednesdays and Thursdays)
  • Managing the flow of food through the project to include:
  • Working with partners who donate food to the project
  • Ordering from our suppliers
  • Receiving deliveries and sorting and managing stock
  • Stock rotation
  • Safe storage of high-risk food items
  • Overseeing food hygiene
• Managing the recipients list, including accepting and rejecting referrals on an ongoing basis and in line with operational capacity
• Assessing and refining current processes and procedures
• Working with clients to shape and improve the service
• Supervising and training volunteers
• Planning and co-ordinating the transition of current operations to a local partner site in partnership with other local community organisations and wider stakeholders
• Managing the day-to-day finances of the project

About you

You are passionate about healthy food and nutritious eating and believe that quality food should be available for everyone.  You’re a problem solver and you get things done. You have strong relationship building skills and build trust and credibility easily. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking.

About us

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is part-time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email us with your phone number and a suitable time for us to call.

The closing date is 17:30 on Wednesday 7 October 2020.  However, we’ll be reviewing applications on a rolling basis, so please apply as soon as possible.

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.  We won’t assess applications without one.

Coronavirus/COVID-19: the safety and wellbeing of our current and future employees remain a top priority, therefore interviews will be conducted remotely by video if necessary.

20 hours per week - Watford/Hemel Hempstead based

– criminal exploitation/offending transition –

Transitions UK is an exciting and growing charity, initially working across Herts, Beds & Bucks, specifically set up to address the needs of a “lost generation” of 15-25-year olds. We work with young people with learning disabilities, mental health & emotional issues, young people leaving care and those at risk of exploitation/offending.

You will further develop and drive forward this exciting and innovative community-based project, part funded by The National Lottery and already running for three years, including spearheading the new hub in Hemel Hempstead. You will have primary responsibility, supported by our FT Project Manager, to provide a mentoring and befriending service to young people aged 13-21 years who are at risk of criminal exploitation or offending. 

The role runs across two hubs – in Watford and Hemel Hempstead – there are two other hubs in Enfield and Stevenage. Within each hub we run “Prevent” for 7-8 13-17-year olds and “Restart” for 3 18-21-year olds. You will support 20 young people and recruit and deploy 30+ volunteers as mentors, both younger and older adults.

You are an excellent organiser, team leader and communicator with a hands-on approach. From experience, you are able to work sensitively and effectively with young people who have personal challenges and need support - so you will provide a quality response to the challenge further developing this project. You will be well supported by an experienced high-quality Board with personal support from your Project Manager. You will be excited by the opportunities in this role and growing charity, and determined to achieve excellent results for the young people we support.

For more information, please see attached Job Description and Person Specification documents.

To apply, please click the Apply button to send us your CV and covering letter.

Closing Date: 9th October

Interviews: 15th October

Registered Charity No 1160105

This role will develop and embed the principles of Boingboing co-production in local and national practices and research - ensuring inclusivity of marginalised children, young people, and families. In particular, the role will: 

• Value the lived experience of young people, parents/carers, and community members and actively co-produce activity, working respectfully alongside people and adapt activity to ensure co-production is embedded 

• Ensure that the views and opinions of children, young people, and parents are represented in all practice development and delivery

• Actively engage children, young people, and families to ensure true representation including the least heard, most vulnerable, and marginalised groups of children and young people, and children and young people that fall within the protected characteristics of the Equality Act. 

• Actively engage with academics, practitioners, partner organisations and community networks to embed co-production practice 

• Champion co-production as a fundamental Boingboing principle, both within the organisation and with partner agencies 

• Contribute to future developments of Boingboing, ensuring all developments are co-produced with children, young people, and families 

• Take responsibility for specific co-production engagement activities and sessions. This will require co-ordination and delivery, ensuring all activities are well supported and delivered safely 

• Use digital platforms and social media to reach out and engage with large numbers of children, young people, and parents/carers 

• Keep up to date of developments in co-production approaches within practice, policy, and research networks 

• Maintain an understanding of social justice and commitment to campaign for progressive social change alongside children, young people, and families 

Service Co-ordinator (Homelessness)

Stoke-On-Trent

£20,400

Hours: 37.5

Contract Type: Permanent

Our client is making homelessness history, it’s a big statement, but they’re not alone in achieving it. They’re part of the national movement tackling homelessness.

They’re looking for several Service Coordinators to join their new unique service that works in partnership with local agencies to transform the lives of people affected by homelessness.

You won’t just scratch the surface, instead with their unique approach, you’ll work together with customers to identify their support needs and address any wider issues associated with homelessness. You’ll provide support in either their current home situation or help them to secure a home of their own. Sometimes they all need a little help along the way, so you’ll empower customers to regain independence and help them understand what it takes to manage their own tenancy.

As a Service Coordinator, they’ll need you to work in close partnership with other services to provide a tailored high-quality service that meets the needs of each individual. You’ll need to build and maintain relationships, work with colleagues and partners, and attend regular internal and multiagency meetings to make sure that customers are kept at the heart of everything they do.

This is a role with purpose so if you have 12 months experience of working with adults with complex needs, a genuine compassion and understanding for people affected by homelessness and a drive to make real lasting change, then they want to hear from you.

The successful person for this role will need a full UK Driving Licence with access to their own vehicle for work purposes and will need to be DBS checked too.

Help them to give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home.

Closing date: 28 September 2020

Interview date: 14 October 2020

This is an exciting new role, to co-ordinate and support Boingboing’s commissioned and partnership delivery through effective project co-ordination and support. A secondary purpose is to support colleagues in maintaining our media presence. Like all our roles the job will involve co-production activities with young people, carers, parents and families, academics, and practitioners. The role will require: 

• Providing a project co-ordination function for our commissioned projects, including co-ordinating meetings, record keeping and inputting and basic analysis of monitoring data, monitoring timescales, and assisting with reporting to funders

• Working alongside young people, parents and other community members, academics and practitioners as required in all aspects of the role

• Helping colleagues as required to communicate the work of Boingboing to a range of audiences including young people, parents and other community members, practitioners, academics, policy makers and commissioners 

• Working with colleagues as required to translate research findings and theory into accessible and digestible language and formats for wider benefit

• Working with colleagues as required to develop and design digital outputs, for example on-line resource material, films etc. This may involve occasional liaising with designers and outsourced digital experts regarding output development

the role

The purpose of the Programme Coordinator role is to ensure the smooth running of all charity projects. The post holder will support the Programme Manager in the administration and delivery of all current and future charitable programmes. This will include assisting with the research, planning, delivery and evaluation stages of all programmes.

The post holder will also be responsible for overseeing and co-ordinating our new food delivery service (the BOX-IT project) to people who are experiencing food poverty.

You’ll be working with a truly dedicated team to support the delivery of a range of health and well-being programmes and helping to make a difference to the lives of women in the community.

--

you

• You’ll have the highest level of organisational and management skills as we’ll rely on you to ensure that everything runs smoothly.
• You’ll have amazing interpersonal skills allowing you to work collaboratively with colleagues and service users.
• You’ll be passionate about health and well-being and about supporting others to live happy, healthy lives.
• You’ll be compassionate and care about every detail of the Charity’s offer to its service users.

Convince us that you’re the one.

--

our mission:

Working to reduce inequalities in health and wellbeing by supporting women to make positive life choices.

our vision:

A world where women are empowered to live positive, healthy lives.

--

want to join the team?

If you think you are suitable for the above role, please send us your CV + completed application form.
(NB. CVs without an accompanying application form will not be accepted.)

We look forward to hearing from you and thank you for applying!

1-year contract

An exciting opportunity has arisen to join a successful team as a Hub Co-ordinator within the Building Better Opportunities Programme. Have you got a passion to help those furthest from the workplace? Do you have experience of working in a community based setting? Can you recruit and manage volunteers? Can you co-ordinate local services to help provide support for participants who face multiple barriers to employment? Are you able to work independently and in partnership? If this is you then we would like to hear from you.  

Interviews to be held on Monday 19th October 2020

We are looking for an enthusiastic and proactive individual to join our Wales team as a Services Coordinator covering the above area of Wales.?The role will contribute to the development of our unique Welsh Government funded project CWTCH Cymru (Communities with Touchpoints Can Help) to strengthen our community focus and ensure no one faces arthritis alone.

This new, exciting position is for someone who is self-motivated with strong organisational skills experience in volunteer support, able to work under minimum supervision and passionate about providing high quality activity and support services to people living with arthritis.

To apply you MUST submit

1. Complete the application form 
2. Clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification?
3. Please include where you've seen this role advertised??

Email your completed application by midnight on 12th October 2020 

Starfish have secured funding from the National Lottery for an exciting new project starting later this month.

Title: Support & Peer Volunteer Facilitator
Responsible to: Connect 4 Co-ordinator
Salary: £22,000 (pro rata)
Contract: Initially 6-month contract
Hours: 37.5 hours per week
Based: in the Stafford area, travel required, car user preferred.

This post is initially for a six-month period projected at 37.5 hours per week, but applications from those wishing to work shorter or longer hours, job share, or combine posts will be considered.

About the project

CONNECT FOUR is an exciting new digital project uniting Wolverhampton, Stafford, Cannock and Stoke all about Mental Health & Wellbeing. 

Building on existing support and assistance Starfish will be creating an open and inclusive space to share ideas, learning and experience, build peer to peer support and develop self-supporting groups as well as sharing important resources and information.

The project will:

• Boost and enrich our current digital offer, increasing and extending opportunities and enabling individuals from across the midlands to access a range of interesting and exciting digital spaces to support and improve mental health.
• Offer direct Mental Health & Wellbeing support to those experiencing difficulty as a result of the current COVID-19 situation (directly or indirectly), working in partnership with others to ensure joined up support and opportunities.
• Work to address the challenges of digital inclusion via the triangulate issues of equipment, data, and ability.
• Promote and nurture Peer Support work and the development of Mutual Aid groups as an asset based and grass roots solution to many of the problems we are experiencing.
• Support other organisations in dealing with the many demands on their teams.

About the role

This team member will work within the Connect 4 Team - helping to grow a skilled, active and energised group of peer volunteers.

Responsibilities will include:

• Promoting, recruiting and supporting individuals to find support through Connect 4 before extending that support to others, working to create a vibrant and engaged group of Peers active across the digital space, accessing existing opportunities and developing new ones.
• Working closely with colleagues to ensure inclusion, build mutual aid and connect to external organisations to ensure continuity and effectively shared resources.
• Reviewing the current peer volunteer groupings and establishing a detailed pool of individuals and their interests and availability, working with them to deploy according to project flow.  Co-designing and co-delivering an inclusive digital recruitment, training and induction process to integrate and grow the peer volunteer base and build local capacity.

This person will also provide appropriate follow up support and offer assistance to other team members and peer/volunteers over the term of the project and will work with other partners and community groups to build awareness and referral pathways.

The closing date for applications is 5th October, with interviews taking place between 6th-8th October.

To apply, please complete the attached Application Form and Equal Opportunities Form.

No agencies please.

Title: Cook and Catering Supervisor

Hours

Hours 7am-3pm – Monday to Friday

Bank Holidays must be covered in discussion with the Catering Team and Volunteers

Annual

Leave

25 days plus Bank Holidays

(pro rata for part time staff)

Location

NOAH Welfare Centre, 141 Park St, Luton LU1 3HG

Salary

£20,888

Probationary Period

6 months

Reporting

To

Welfare Centre Manager

Conditions

 of Employment

As contained in staff contract and NOAH Enterprise’ s Statement of Terms and Conditions of Employment and Staff Handbook

Job Purpose

NOAH Enterprise has been delivering services to vulnerable people throughout Bedfordshire since 1987. Our drop-in welfare centre operates with values of care compassion and commitment and is a bastion of hope and life support for those sleeping rough where 60 people have a midday meal and 20 people have a cooked breakfast every day of the year.

The aim of the role is to ensure the operation of an efficient and effective catering service by maximising use of donated food to provide high quality, nutritious meals whilst maintaining the highest possible standards of food hygiene and health & safety in all food preparation and storage areas.

The post holder will be responsible for the ordering and stock management of all food and catering supplies.

You will have experience of leading a busy kitchen and have excellent time-management, prioritisation, inter-personal, and administrative skills.

You will have the ability to build relationships with people from many nationalities and disadvantaged backgrounds and a commitment to help those in need.

Main Duties & Responsibilities

Meal Provision

• Responsible for the daily planning of all meals ensuring that they are nutritionally balanced, always seeking to provide a varied and appetising menu. This will include a vegetarian option whilst also taking into account the dietary requirements as far as practical of the diverse ethnic and religious mix of service users
• Responsible for the physical storage and daily stock management of all food and kitchen produce, whilst ensuring the efficient and safe usage of food donations.
• Ensure that all meals are cooked and served to the highest standard
• It is the post holder’s responsibility to ensure that they maintain an up to date knowledge of issues surrounding food preparation and the provision of meals and to bring important changes to the attention of the Welfare Centre Manager.

Kitchen Hygiene

• Responsible for ensuring all kitchen staff are trained to the required standard including Food Hygiene Safety

• Kitchen hygiene standards must be kept in line with statutory food hygiene regulations and NOAH’s policies.
• Ensure that all food storage is in accordance with manufacturers’ recommendations and is appropriate to food type
• All donated food to be received and stored at appropriate temperatures ensuring compliance with statutory food storage regulations
• Ensure that freezer/fridge temperatures comply with Environmental Health regulations at all times and that a written record of this compliance is kept for inspection
• Supervise all kitchen staff and volunteers, ensuring compliance with all health and safety standards including those relating to the wearing of hygiene-protective clothing
• Carry out monthly food hygiene and health and safety audits with the Welfare Centre Manager
• Ensure that a schedule for the regular deep clean of the kitchen and food storage areas is in place and undertaken to timetabled frequency
• Ensure that meals for the Soup Kitchen and Weekend service are ready in advance for the Soup Kitchen Volunteers and Weekend Kitchen Assistant to prepare and serve

General

• Organise, lead, mentor and motivate the kitchen staff team including coordinating closely with the Weekend Kitchen Assistant and arranging handovers between Friday>Saturday and Sunday>Monday.
• Assist the volunteer co-ordinator with the organising and monitoring of the staff rota for kitchen staff and volunteers including corporate teams, ensuring workload and tasks are allocated fairly
• Manage and oversee the serving of the main midday meal
• Prepare the soup and sandwich ingredients for the evening soup kitchen
• Ensure that all kitchen equipment is maintained to the manufacturers’ specification and is safe, reporting any issues promptly to the Welfare Centre Manager
• Manage the financial budget to ensure the catering service is cost effective. Handle cash effectively and ensure all monies are properly accounted for.
• Advise Day Centre staff of any unacceptable service user behaviour in either the dining room or kitchen areas
• Plan and deliver life skills/cooking training in liaison with the Head of Training and Employment
• Provide cover for staff absence, including occasional weekends when required

Administration

All duties to be carried out in accordance with the policies and procedures of NOAH Enterprise

All duties to be carried out in accordance with the Equal Opportunities policy of NOAH Enterprise

Attend any meetings, seminars, training sessions as requested both on and off NOAH Enterprise premises

The post holder may from time to time be asked to undertake other duties as specified by the Chief Executive or Head of Welfare Services.  Permanent changes to the job description will only be made in negotiation with the post holder

Christian Ethos

The work of NOAH Enterprise is founded upon a Christian ethos and it is expected that the post holder will respect this ethos

At the MND Association we improve care and support for people with MND, their families and carers whilst working towards our vision of a world free from MND.

We are are looking for a dynamic, committed and innovative home-based Area Support Co-ordinator to join our regional team in the Hampshire, Isle of Wight & Jersey region.

Salary: c.£32,000 per annum plus benefits & lease car

Location: Home-based in region

Hours: Full-time 37 hours per week

Contract type: Permanent

About the role

The main purpose of the role is threefold:

1. To ensure that people affected by MND are supported and empowered
2. To lead, manage and support teams of volunteers
3. To develop and maintain relationships with local services and their staff

Reporting direct to the Head of Region and working closely with them to plan and prioritise, you will be responsible for a designated local area and be part of a larger regional team.

You will be:

• Someone who is able to plan and organise
• Enthusiastic, creative and solutions focused
• Adept at developing and managing a wide range of relationships
• A great team player, people person and communicator
• Able to travel within the area and occasionally work some antisocial hours

We are less interested in who you have worked for than what you have done and how that experience would transfer to this role.

How to apply?

If this sounds like the perfect opportunity for you, please:

• complete a supporting statement detailing how you meet the competencies of the role
• apply online now

About Us

The MND Association has been through some exciting changes - embracing agile working, introducing new technology and a recent move to a new, flexible office space.

These changes, together with a high level of trust and performance driven culture, will give staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

Important Notices

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

At the MND Association we are committed to equalities and value diversity. We are working hard to remove perceived and actual barriers to participation by people with and affected by MND, current and future staff and volunteers and stakeholders.

It’s an incredibly exciting time to join Independent Age and help make an impact on the lives of older people. This role is a central role within the charity. Working closely with the Operations Manager and the Operations Co-ordinator, the postholder will collaborate across the organisation and support projects to embed outstanding practice in the key disciplines of Facilities, Reception, Procurement, Annuitants’ Support and Central Administration. The ethos of the Corporate Services directorate is very much to establish the best ways of working that enable other colleagues to achieve their objectives.

With experience of working in an administrative role providing a range of administration and support services, you should have excellent organisational skills including the ability to prioritise a range of tasks.  You will have the ability to work flexibly and autonomously to balance work across multiple teams meeting challenging deadlines, and have strong customer service experience.  With excellent attention to detail including the ability to accurately record complex data, you must be solutions focussed and be able to deal with issues in a proactive manner.