Cancer Support UK is now looking for an enthusiastic and organized person to join our friendly 'Cancer Coach' team as a 'Cancer Coach Co-ordinator' to oversee and manage and co-ordinate our support groups.

Key tasks will include managing all aspects of the administration and organisation of the support group network across the U.K, ensuring participants are booked onto groups successfully and have received joining instructions, overseeing the smooth running of the groups, assessing applications for suitability, signposting, safeguarding and managing our CRM system. You will be the first point of contact for people coming into the service and therefore experience of managing difficult conversations with a vulnerable client group is preferred.

Ability to demonstrate previous experience of working in a charity, health or social care setting is essential, as is the ability to communicate confidently with a wide range of people. You will also need to demonstrate excellent orgnizational and I.T skills, with the ability to work as part of a team and on your own. Please refer to our role description for essential criteria for this role.

The role is full time on a fixed term 12 month contract, with the possibility of extension. The role will be home based with occasional travel to meetings across the UK.

To apply please send a C.V and covering letter detailing how your skills and experience makes you the right candidate for this role. PLEASE NOTE - IF YOU DO NOT SEND A COVERING LETTER WITH YOUR APPLICATION IT WILL NOT BE CONSIDERED. 

We are seeking an experienced and ambitious fundraiser who is motivated by seeing the direct impact of their work.

The Trust and Grants Co-ordinator is responsible for developing existing relationships and establishing new connections in order to secure high levels of income via charitable trusts, foundations and grant makers. Applications will cover a range of areas including core costs, specific hospice projects, equipment and service development. You will work as part of the Philanthropic Giving Team within the Fundraising Department at LOROS to research and identify appropriate funders whose criteria match the charity’s needs, prepare appropriate cases for support, submit compelling written bids and complex grant applications as appropriate, as well as provide project management skills to be able to accurately report on the use and impact of the funds received. The Philanthropic Giving Team will be the key to helping the charity grow its income in a sustainable way.

To be successful, you will have prior experience in trust fundraising, an understanding of trends in grant giving and excellent written skills. You will take pride in contributing to the delivery of life-changing services which will allow LOROS to continue delivering their high quality care to patients, their families and carers and ensure the organisation is fit for the future. The ideal candidate will be passionate, committed, organized and have excellent written skills, the ability to build a rapport quickly and be self-motivated and able to prioritise their own workload to meet deadlines.

Older Peoples’ Reference Groups (OPRGs) are commissioned by CCG’s as a statutory requirement to consult and involve older people on public health issues and decisions that affect them. Age UK East London facilitates these groups in City and Hackney, Tower Hamlets and Newham. The groups are diverse with a wide membership and each group operates in a different way. They are user-led and sup-ported to co-produce their program to advance the interests of local older people, influence services designed for them and voice their wider concerns. For example, the co-design and delivery of the City and Hackney OPRG Covid-19 Impact Survey Report which outlined fourteen priorities and actions deduced from the consultation of 106 OPRG members.

JOB PURPOSE

• To co-design and co-produce with older people the work of the Older Peoples’ Reference Groups for Hackney, Tower Hamlets and Newham including its promotion, development and delivery.
• To support older people to engage in and shape areas of public policy at a local level.
• To build on and enhance good practice in user engagement across the organisation with the User Involvement Team.

KEY TASKS

• Co-ordinate meetings of the Reference Groups, including mail-ings, arranging speakers, convening, minuting, publicising and de-livering support arrangements.
• To increase membership and widen participation through promo-tion, outreach and use of technology.
• Increase participation from underrepresented groups.
• To provide and support leadership opportunities for members in-cluding Chairing/Co-Chairing/Co-directing the OPRG and partici-pation in external forums and events.
• To ensure that OPRG activities are inclusive and representative of the local population of older people.
• Manage a large number of relationships across three boroughs, e.g. with local community groups such as the Bow Belles and The Geezers. 
• Represent members at key stakeholder meetings and action groups e.g. development of Aging Well strategy, City and Hackney Isolation Forum.
• Support the delivery of related user involvement projects, e.g. the Co-Production Forum in Newham and the Older People’s Network in Tower Hamlets.
• Support referral into and support from cross cutting AUKEL ser-vices e.g. digital inclusion programme, social activities.

Administration

• To carry out monitoring of activities in order to meet contractual reporting requirements in co-operation with the Service Manager for Information, Advice and Advocacy and User Involvement.
• To maintain membership database in accordance with GDPR.
• Maintain accurate and up-to-date records using Age UK East Lon-don data management reporting system.
• Provide additional data as required e.g. case studies.

Quality

• To deliver all work in line with Age UK Quality Mark standards.
• To attend Age UK East London mandatory training as required.
• Have a working understanding of quality and compliance issues affecting charitable organisations.

PERSON SPECIFICATION
Experience

• Experience of co-producing and servicing meetings and events across multi-ple channels.
• Experience of working with people from diverse cultural and social back-grounds.
• Experience of engaging with and developing service user-led groups.
• Experience of networking with statutory, voluntary and community sector partners or similar.

Knowledge and understanding

• Knowledge and/or a strong interest of the public policy environment affecting services to the public.
• Knowledge of services available to older people and their carers (e.g. through health service, social services, voluntary sector).
• Understanding of confidentiality policy and practice.
• Understanding of equality and diversity in practice.

Skills/ Attributes

• Excellent communication skills both written and verbal with ability to tai-lor these for a wide range of audiences.
• Ability to work on own initiative and within a team.
• A positive and challenging approach to adapting working practices and im-prove project outcomes.
• Ability to identify and resolve individual barriers which prevent active par-ticipation.

Other Requirements

• This post is subject to a check through the disclosure and barring ser-vice.
• This post requires travel across the three boroughs from time to time.
• The post holder will work with standard office server based computer systems.

PLEASE DOWNLOAD THE APPLICATION PACK FOR FULL DETAILS ABOUT THE BENEFITS OFFERED

Award-winning charity and social enterprise Aspire Oxford seek an Employee Volunteering Co-ordinator to support the introduction of a new Employee Volunteering pilot for partner organisation Bureau Veritas.

With support from the Aspire-managed Team Oxford volunteering project, the pilot will include providing volunteering advice, guidance, training and brokerage support to Bureau Veritas employees in the Manchester and London areas initially, boosting social action and volunteering with voluntary and community organisations by Bureau Veritas employees in their local areas.

About Aspire Oxford
Aspire is an Oxford-based, multi-award-winning employment charity and social enterprise, established in 2001. Aspire supports people who have faced significant challenges in their lives such as homelessness, offending histories, or substance misuse to find sustainable employment and break the complex cycles of re-offending, poverty, and homelessness. Aspire works closely with businesses to support them to become more inclusive in their recruitment practices and to offer unique volunteering and partnership opportunities. This includes helping businesses to implement effective, placed based employee volunteering and social action.

About Bureau Veritas
With approximately 1200 employees across 23 offices and labs in the UK, Bureau Veritas (BV) is a world leader in Testing, Inspection, and Certification. Bureau Veritas assist clients throughout the lifetime of their assets, products, and infrastructure, helping them assure quality, reduce costs, increase productivity and foster a more responsible, sustainable culture. Bureau Veritage provide a broad portfolio of services throughout the UK through our highly skilled, dedicated employees who deliver completely impartial advice and solutions.

Please refer to the attached job description for a full breakdown of key tasks and responsibilities. Please apply by midday on Monday 8th November 2021.

We are seeking a part time Volunteer Co-ordinator to join our team at the newly opened Rye Harbour Discovery Centre. The successful candidate will be responsible for co-ordinating all volunteering activities at Rye Harbour Nature Reserve and Discovery Centre, including working with colleagues to deliver the Discover Rye Harbour project funded by the National Lottery Heritage Fund.

Engagement Manager (Volunteer Co-ordinator) Pembrokeshire Community Hub
Fixed-term Contract for 1 Year
Job ref: V347
Start date: 4 January 2022
Hours/Days per week: 21 hours per week - (Flexible days/hours)
Salary: £14,400 (FTE £24,000)
Location: Home-based – covering Pembrokeshire
Closing date: Wednesday 3rd November 2021 – 5pm
Interview date and Location:  Wednesday 24th November 2021 (In person) – Venue  - TBC

Overview

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community.

And we won’t stop until everyone in the UK has the opportunity to thrive.

Role purpose

In partnership with PAVS and Pembrokeshire County Council, Volunteering Matters is looking for an experienced and dynamic Engagement Manager (Volunteer Co-Ordinator) to join our delivery team in West Wales.

The successful candidate will be responsible for recruiting, training and supporting volunteers across Pembrokeshire. Working with our partners, the post-holder will recruit volunteers to support the new Community Hub, develop and support the volunteer team and its activity and work closely with the Community Hub Manager, Community Connectors and other community groups.

Volunteers recruited will be “Hub Champions”. They will support and add value over the phone, online and at community events. They will disseminate information and will also provide a Hub presence in local communities, promoting the support available and linking with the network of informal community groups initially established in response to COVID.

The new Hub will prevent escalation of individual difficulties through proactively promoting community solutions and services. It will work alongside community members to find the support they need to stay well, active, connected, independent and resilient.

The post-holder will be accountable to the local Project Manager who reports directly to the Delivery Leader for Wales and the South West of England.

Interviews will take place on Wednesday 24th November at Haverfordwest Football Club.

 Other

This role requires an enhanced DBS check. Having a conviction will not necessarily cause a bar to employment.

Volunteering Matters Values & Ways of Working: 

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

We are Empowering
We are Inclusive
We are Compassionate
We are Positive
We are Straightforward

Benefits package: Pension, Unlimited annual leave, fully flexible working, cycle to work & season ticket loan.

Your supporting statement is of equal importance to us as your CV and is a key part of our shortlisting process. It is an opportunity for you to outline your experience and credentials directly to the details of the post.

Volunteering Matters is committed to the provision of equal opportunities in employment and accordingly wishes to ensure that no job applicant is treated less favourably on unjustifiable grounds. To assist in the monitoring of our performance in relation to equal opportunities you are requested to complete the enclosed monitoring form. The questionnaire is for statistical purposes only. Upon receipt it will be separated from your CV and cover letter and will not form part of the selection process.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

To apply please visit our website.

Please note: Due to the volume of applications we receive if we have not contacted you by the interview date it means that on this occasion, we are unable to take your application further.

Job Purpose 

The purpose of the role is twofold.  The role exists to deliver and successfully increase the organisations volunteering and internship capacity, and to oversee all activities related to the organisation’s volunteering opportunities, internships and apprenticeships.The role also exists to manage office operations across the organisation, with the sole aim of achieving the highest level of office efficiency.  The role will collaborate with colleagues and stakeholders to ensure appropriate plans are developed and effectively delivered, in line with agreed targets and measures of success. 

Responsibilities  

Volunteers 

• To successfully deliver the volunteering programme.

• Contribute to the development of recruitment planning and deliver retention targets. 

• You will be accountable for on-going monitoring of volunteer recruitment progress against agreed targets. 

• Collect accurate data on volunteering and ensure that it is data collection compliant and is used to inform continuous improvements in volunteering.

• To be part of the recruiting process for mentors for BANG Evolution

• To be the first point of contact for all things volunteering ensuring any complaints are referred to the COO 

• To manage a Programme of annual appraisals

• To manage a programme of regular Disclosure and Barring Service checks and other checks as appropriate for members of the volunteering team 

• To deliver additional and refresher training to volunteers as needed and appropriate. 

• To lead on a programme of annual social events for volunteers. 

• To de-brief with departing volunteers.

• Liaise with the Knowledge Management and Research Lead to Incorporate systems for volunteer feedback

• To facilitate and oversee mechanisms for volunteer interaction and mutual support 

Interns and Apprenticeship Schemes  

• To work closely with Knowledge Management and Research Lead to Coordinate, monitor and evaluate the various activities relating to volunteers, interns, and apprenticeships

• Support the coordination of placements of young people enrolled on to the scheme 

• Manage and monitor the placements across the organization including liaising with department leads as needed. 

• Act as a first point of contact for the young people and delivery partners on the scheme throughout the organization, providing advice and guidance. 

• Act as a first point of contact between partner agencies such as Job Centre Plus, Department for Work and Pensions and government agencies. 

• Support the development of the various scheme guidelines and requirements to meet the needs of the organisations clients ie young people and their families, programme partners and funders. 

• Implement programme management processes to ensure regular monitoring of the scheme. 

• To coordinate regular training, development, and support opportunities for the young people to expand their skills, abilities, and career growth against agreed criteria

• Check and process financial information relating to payroll requirements for the Young People on the various schemes and oversee the payment of volunteer expenses

• Ensure financial claims are processed to support efficient reclaims as needed from Government partners. 

• Work with the Knowledge Management and Research Lead to develop guidance and support for Consortium member organisations and other delivery organisations in line with feedback and performance monitoring. 

• Produce progress and performance reports for partners and funders and contribute to effective relationship management processes. 

• Produce case studies and reports on activity and impact to support the management of funder relationships

• Support the management of external programme evaluation and act as the first point of contact for those involved in evaluations and impact assessment. 

• Undertake training and development deemed necessary for the post. 

• Carry out any other duties commensurate with the role 

Office Operations 

• Be first point of contact for everyone visiting BANG digitally and face to face

• Maintaining office equipment and other organisational resources 

• Handle all incoming and outgoing post, and handling general telephone and email enquiries 

• Maintaining adequate levels of office stationery and other supplies, identifying opportunities to increase value-for-money (cost-cutting) in purchasing and use of supplies 

• Liaising with IT support, ensure all workstations and the network operate smoothly

• Provide support to organisation and project wide initiatives ie Kickstart scheme, Volunteers and Partners, 5000 young people campaign etc

• To lead on all aspects of office maintenance including facilities and equipment. 

• To be the main point of contact for all matters related to IT 

• Lead on the maintenance and training of in-house CRM software. 

• Designated Fire Officer and First Aider. 

• Supporting the Finance Manager with matters relating to insurance including building and contents insurance. 

• Lead contact for matters relating to the building – lease, car parking, repairs etc. 

• To ensure that all policies are up-to-date and useable. 

• Provide PA support to the CEO and COO including managing diary commitments, filtering emails, and other related tasks wherever possible. 

Other areas of responsibility  

• Undertake any tasks which may be related to the above areas but not exactly specified and to ensure that the entire company works in a cost-effective manner at all times. To undertake any reasonable tasks at the request of the Chief Executive and attend training courses as required 

• To work within the organisation’s policies around Equal Opportunities, Health and Safety and Confidentiality and all other employment and service policies and procedures 

• Attend and participate in team meetings and events 

Programme Co-ordinator

Full Time 37.5 hours per week 

Birmingham, London or Manchester

£20,000 per annum + £3,000 London weighting (if applicable)

We are looking for motivated and talented professionals to join the Programmes team as a Programme Co-ordinator (internally known as Programme Associate).

We have 4 roles available on a permanent basis and 1 role available on a 10/11 month fixed term contract. These roles will support the operational delivery (end to end programme management) of a specific cohort, programme or number of programmes.

The Programme Co-ordinator will work as part of a team owning the end to end experience of stakeholders on a range of programmes, helping them engage effectively with their chosen programme or programmes and ensuring they receive an excellent level of customer service.

The successful candidates will support with stakeholder engagement, answering queries and building effective relationships, to create and maintain excellent stakeholder journey experiences. The role will also support programme delivery and attend events and will be responsible for maintaining and monitoring accurate and up to date stakeholder records and information.

Who are Ambition Institute? 

At Ambition Institute we help schools tackling educational disadvantage to keep getting better, and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement. 

Our offer 

We are happy to announce that we will be able to offer you:

• Agile working culture, so you can control how you work.
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
• Enhanced maternity pay after a year’s service.
• Shared parental leave package.
• Access to free, confidential 24/7 wellbeing and support line.
• Professional development offer for all staff.
• 25 days’ annual leave + bank holidays.
• Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
• Interest free season ticket / bike loans

How to apply 

All applications must be received by the closing date, 9am on 3 November 2021. Interviews are expected to take place week commencing 8 November 2021.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

This is an exciting opportunity to help Headway – the brain injury association to improve life after brain injury for survivors and their families in Northern Ireland.
A brain injury can affect anyone at any time. When it does, Headway is here to help.

Each year, around 10,000 people are admitted to hospital in Northern Ireland with an acquired brain injury. Most of these people will need help and support in rebuilding their lives.

That’s where we come in. At Headway, our role is to provide information and support to people affected by brain injury while campaigning to reduce the number of people sustaining such injuries and calling for better support for those that do.

To do this, we need your help!

In your role as an ABI Services Co-ordinator, you will be responsible for devising and delivering face-to-face and virtual support services to brain injury survivors and carers in groups in Ballymena, Larne, Newtownabbey and Bangor.

You will use your passion, drive and creativity to develop support programmes that promote independent living and mental and physical wellbeing among brain injury survivors and carers.

Ideally, you will have knowledge of brain injury and experience of supporting those affected or come from a social care background.

If you’re interested in improving life after brain injury, we’d love to hear from you!

• Closing date for applications: 19th November 2021
• Interviews: w/c 29th November 2021

Headway is an equal opportunities employer.

Registered Charity No 1025852.

Find out more, download a job description and person specification, and apply now on the Headway website.

Are you passionate about working with volunteers to unlock skills and experiences? Are you enthusiastic, motivated and also dedicated to enriching people’s lives? Do you love working with individuals from all walks of life to achieve more than you and they thought ever possible? If so Derby Museums wants to hear from you!

The Role

Derby Museums is looking for an energetic individual to oversee the coordination of our Co-production Volunteers and Volunteer Programme, facilitating opportunities for people of all ages, backgrounds, and abilities to be actively involved in co-production and volunteering experiences for life-long learning, skills, and enjoyment, across our three sites.  You will manage positive relationships with our Co-production Volunteers, working with Derby Museums’ colleagues to identify programmes and activities that volunteers can help develop and deliver.

Role Purpose

• To develop and lead a comprehensive and innovative co-production volunteering programme across Derby Museums.
• To ensure a positive culture of volunteering and good practice is embedded throughout Derby Museums.
• To facilitate a diverse range of co-production and volunteering opportunities for volunteers of all ages and from all walks of life.

The Person

You will have experience of working with volunteers, be an excellent communicator with high levels of enthusiasm and commitment. You will be confident and capable in planning and delivering work programmes and projects, and a team player who is organised and can respond to challenges whilst working efficiently to tight deadlines.

We believe that diversity and equality within our workplace, programmes and in our outlook is crucial. We therefore particularly welcome applications from candidates that are under-represented at Derby Museums and within the heritage sector, including black and minority ethnic candidates and/or candidates with a disability.

Employee Benefits:  20 days (pro rata) + bank holidays. Derby Museums is committed to flexible working arrangements including the option for some home-working. A mileage allowance is payable on authorised business travel.

Interviews will be held week commencing 22 November 2021

Authority: Apasen

Department / Division: HOME & COMMUNITY SERVICES REDBRIDGE

Post Reference No: HCS/LBR/CC/421

Responsible To: Project Manager

Job Title: Care Coordinator

Grade / Salary Range: G1: £23,628 to 26,698k p/a (subject to experience) 

JOB PURPOSE

Under the direction of the Home & Community Services Project Manager, assist in the provision of a range of domiciliary services to children and adult within their own homes, that meets national Minimum Standards for Domiciliary Care. To manage the day to day service to service users, within locality, meeting policy objectives and statutory requirements. This will include the provision of service user support and supervision to staff.

KEY AREAS

1. Service Users
2. Staff Supervision
3. Quality Monitoring
4. Liaison
5. Administration
6. Miscellaneous

MAIN DUTIES AND RESPONSIBILITIES

1. Service Users:
   1. Assessing and processing referrals for new care packages
   2. Accepting and processing changes and amendments to existing care packages
   3. Assigning care workers to service users in line with the standards, processes and requirements of the organisation
   4. Working with other members of the team to ensure high quality service provision
   5. Maintaining a good level of communication with all relevant parties involved in the provision of service users’ care
   6. Co-ordinate, plan and manage complex staff rotas, ensuring adequate staff cover. Ensure changes are reflected as soon as possible on the rostering system.
   7. Provision of on-call service outside normal working hours and maintain a detailed log of all on-call activity. Prepared to go out on care calls when required whether as part of a package or in an emergency.
   8. The monitoring and implementation of service standards for the company. Ensure detailed records and documentation are maintained of all activities as required by company standards.
   9. To co-ordinate the carer team by providing line management support and supervision. Provide support also through timely provision of details of care and directions for travel to service users’ home. To monitor overall Home & Community Services staffing levels and to motivate staff, ensuring an appropriate skill mix within the team. Ensure all supervision targets, e.g. spot checks, one-to-one meetings, etc are met.
   10. Ensure that work undertaken is conducted in a manner which is safe to staff and service users.
   11. Ensure that services provided are sensitive to the differing cultural needs, and promote ethnically sensitive practices.
   12. Assist in identifying potential problems with service users or within their homes, which may put staff at risk and ensure any issues are fed back to the Manager, the Assessment Team and any other member of staff responsible for the delivery of services.
   13. To investigate minor complaints as directed by the Manager in line with service procedures. 
2. Staff Supervision and Development
   1. Organise and deploy staff by arranging efficient programmes of work within a locality, consulting as appropriate with Manager.
   2. In liaison with the Manager, ensure staffs have a workload related to their skills, experience and level of responsibility.
   3. Undertake staff supervision (and Performance Review and Development meetings) within a locality to ensure that duties are performed in line with service objectives and procedures.
   4. To participate in the recruitment and selection process as required.
   5. Ensure that staff act in accordance within statutory requirements, as well as company policies and procedures. Identify team developmental and training needs and oversee the provision of training as required with support and guidance with the Team and Training Manager.
   6. To initiate the absence management procedures, including conducting return to work interviews.
   7. To assist and participate in induction training, as required under the direction of the Manager.
   8. To undertake NVQ assessments, including attendance on relevant training and/or development programmes.
   9. To arrange and conduct team meetings as required, contributing to an effective system of communication and updating staff on changes to procedures/policy.
   10. Supervise operational team in the absence or direction of the Manager. Routinely observe and monitor the operational team and senior care staff. 
3. Quality Monitoring
   1. Under the direction of the Manager assist in the quality monitoring processes, undertaking visits as required, in line with procedures and assist in maintaining health and safety records/risk assessments.
   2. At the request of the Manager, follow up any concerns arising from quality visits or problems with private sector providers and ensure initial action is taken.
   3. Monitor the quality of services provided and contribute to a range of comprehensive Quality Assurance and performance measures. Ensure Service Users reviews are conducted and documented. Maintain complaints and compliments file. Provide excellent customer care. Home & Community Services 
   4. Ensuring the quality of service always taken as the highest priority. Assisting the manger to uphold standard of excellent practice.
   5. Working closely with the Field Care Supervisor and Quality Monitoring Officer to improve the shortfalls in the standard of work.
4. Liaison
   1. Liaise with relatives, carers, volunteers, private and voluntary sector staff, Assessment Teams, Brokerage, Health staff, and other internal/external departments as required to ensure appropriate delivery of services
5. Administration
   1. To be responsible for checking and authorising time sheets and payment / travel claims for staff.
   2. To authorise annual leave for staff working within the locality whilst ensuring adequate cover is maintained.
   3. Ensure accurate and up to date records are maintained, as required by National Minimum Standards and other policy/procedures.
   4. Assist in the collection and collation of Management information.
   5. Ensure that invoices are submitted accurately and reflecting the number of hours provided and purchased and authorise payments and budgets. 
6. Miscellaneous
   1. Attend meetings, briefings, case conferences and training courses, as directed by the Manager.
   2. To undertake such other duties and responsibilities of an equivalent nature, as may be determined by the postholder’s supervisor from time to time, in consultation with the postholder.
   3. The post holder’s duties must at all times be carried out in compliance with the organisation Equal Opportunities Policy and other policies designed to protect employees or service users from harassment.
   4. Take reasonable care of the health and safety of self, other persons and resources whilst at work.
   5. Co-operate with management of the Service as far as is necessary to enable the responsibilities placed upon the Service under the Health and Safety at Work Act to be performed, eg operate safe working practices.
   6. It is the duty of the postholder not to act in a prejudicial or discriminatory manner towards service users or employees, including those who may be for example from minority ethnic communities, women, disabled or older people. The postholder should also counteract such practice or behaviour by challenging or reporting it.
   7. Carry out any other duties reasonably required of the post. 

PERSON SPECIFICATION 

Relevant Criteria

• E- Essential
• D- Desirable

1. Relevant Experience
   • At least two years' experience in a care coordinating capacity in domiciliary care within the previous five years. E
   • Minimum of 2 years’ experience of management organisation of tasks, liaison meetings, managing resources etc., including operating administration procedures, e.g. rotas. E
   • Experience in a supervisory role. D
   • Experience of dealing with people in a negotiating/facilitating role. D
2. Education and Training Attainments
   • ​​NVQ Level III in Administration/ Care management or commitment to undertake within reasonable timescales. E
   • A standard of literacy and numeracy in order to prepare written correspondence, maintain records, analyse information and prepare reports. E
   • Relevant courses on Risk Assessment (Level 3) and Movement and Handling training. D
   • Relevant courses on Health and Safety training including Safeguarding of vulnerable adults and children. E
3. General and Special Knowledge
   •  Knowledge and understanding of the differing physical, psychological and social needs pertaining to the specific user. D
   • An awareness of equality issues and their implications in this work setting. D
   • An awareness of and commitment to implementing health and safety requirements relevant to the community setting. E
   • General knowledge of legislation and Government guidelines including CQC and National Minimum Standards for Domiciliary Care. E
   • A knowledge of the services of other agencies, i.e. Health and voluntary organisations. D 
4. Skills and Abilities
   • Ability to communicate both verbally and in writing with carers, service users, their families and other agencies. E
   • Ability to contribute to and encourage team work and to maintain high standards of work within a busy environment. E
   • Ability to assess/analyse information and take appropriate action. E
   • Ability to assess situations and make appropriate decisions. D
   • Ability to deploy resources effectively and contribute to effective budget management. D
   • Ability to supervise staff, the delegation and monitoring of work and identifying and implementing their training and development needs. D
   • Interpersonal skills to lead and motivate the staff team. D
   • Ability to collate information and present orally or in written form. D
   • Ability to maintain management systems and procedures, particularly those which evaluate and develop service provision and staff performance. D
5. Any Additional Factors
   • Ability to work flexible/unsociable hours on occasional weekends bank holidays and evenings. E
   • Willingness to be flexible and responsive to change. E
   • Ability to attend meetings and reviews. E
   • Willingness to continue further training and development and contribute to a Personal Development Plan. D
   • Ability to travel as required in the post using either public or own transport for which the relevant allowance will be paid. (Adjustments can be made for applicants with a disability). D
6. Other Work Requirements 
   • Please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. 

For 40 years, across nearly 50 countries, Action Against Hunger has led the global fight against hunger. We save the lives of malnourished children. We ensure everyone can access clean water, food, training and healthcare. We enable entire communities to be free from hunger. In 2020, Action Against Hunger reached over 25 million people through interventions in nutrition and health; water, sanitation and hygiene; food security and livelihoods; mental health and care practices and; disaster risk management.

Action Against Hunger UK, as part of Action Against Hunger’s global humanitarian Network (Network), supports our international programmes by raising funds, providing Nutrition, Climate and MEAL expertise, campaigning for change and raising awareness of child hunger.

The Operations Department at Action Against Hunger UK envisions a more effective humanitarian sector, able to evidence effectively and adapt efficiently to meet the needs of those affected or at-risk of disasters and hunger. The Department has a mission: to improve the quality and impact of humanitarian action by harnessing the power of information and knowledge.  To achieve this, the Department focuses on three key areas of work: 1) information and knowledge management; 2) innovative research and action and; 3) programme design and funding.  By delivering technical assistance across these three areas to the Action Against Hunger International network and external partners we are helping to create and deliver more exciting and more impactful humanitarian interventions. 

The Senior Coordinator will be a key member of the Action Against Hunger UK Operations Department providing financial, administrative and coordination support to wider Operations department in delivery of their strategy.  The primary purpose of this role is to coordinate, develop and support Action Against Hunger’s MEAL and nutrition teams in the coordination and administrative management of business development, financial tracking and the implementation of grants and contracts, as well as improve the capabilities and oversight of activities across the Operations department.

As part of the Action Against Hunger UK Operations Department, the post-holder will contribute to the Department’s development and activities as the supervisor of financial management and engage with other teams within Action Against Hunger UK (e.g. finance,) and Action Against Hunger’s International teams (country level, HQs) as relevant. 

The Senior Co-ordinator will directly manage a Co-ordinator and will be in charge of assigning work to them. The aim of both roles is to support the work across the Operations department; ensuring alignment of processes and stronger business continuity. It is expected that the role of the Senior Coordinator will focus more towards our service-orientated teams (MEAL and Nutrition)

Cosing date: 12th November 2021
Interview date: 19th November 2021

Please read the following carefully before making your application: 

• As a UK based position, candidates must have the right to work in the UK 
• We positively welcome applications from all sections of the community 
• You can only be considered for this role if you meet the essential criteria in the person specification. You should use the "cover letter" section of the online application to demonstrate this. 
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within one week of the closing date. Unfortunately we cannot provide individual feedback. 
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk 

If you want to be part of a fast paced, dynamic and values driven organisation where no two days are ever the same, then this could be the role for you. Before you take a closer look at the job description and person specification, we wanted to tell you a bit about ourselves, so you can get an idea of what it might be like to work with us.

• We are a flexible employer, with a commitment to equality and diversity. We are always happy to discuss any reasonable adjustments you may require throughout the recruitment process, when you start, or once in the role.
• Excellent benefits- aside from great job satisfaction and a rewarding role, you are also entitled to generous holidays (30 days per year!) plus bank holidays.
• Investment in you and your development- we care about the development and progression of our employees. You will be given lots of training and opportunities to learn and push yourself.
• Run by students, for students- Students’ Unions are unique organisations in that they are completely student-led. This means there are always new and exciting ideas as well as opportunities to be creative. We are flexible and adaptable, which offers a great opportunity for you to make your mark.
• Our values are one of our biggest selling points of why to work for us. Our mission is to make life better for students so if you are interested in having a career in helping others, this could be the place for you.

If you're after a fantastically fun and rewarding role, our Progression Co-ordinator job might be the one for you.  We're looking for someone with experience working with and empowering groups of people who have a learning disability (this might be in a paid or voluntary capacity).  You'll be co-ordinating all our regular workshops, physical activities and social groups as well as taking on interesting new projects where they involve groups of members.

You're not expected to deliver all the activities yourself, but there will be plenty of opportunity to get stuck in and learn new skills alongside our members.

 Our progression sessions give members the skills, confidence, understanding and self-belief to overcome the many additional barriers that still come with having a learning disability.  Crucially our progression stage also gives people a sense of purpose and the friendships that we all need when life gets tough.

To do this job well, you'll need to be organised, patient and friendly.  It's very varied and can often be quite challenging (so it's fun, but not easy).

Please have a look at the broader role description for more information.  We'd also welcome anyone who wants to come and meet us so please get in touch.

About Us

Mencap Liverpool & Sefton is a local learning disability charity. 

We are a group of members, volunteers, paid staff, trustees and supporters.

Together, we create spaces where everyone is valued equally, listened to and included in everyday life.

We believe:

People with a learning disability should have the same rights, opportunities and responsibilities as anyone else.

Learning disability should not be a barrier or an excuse.

We believe in our members and in their ability to change the world.

We are:

Human - We’re all equal and we’re all different.  We all need support and we all have lots to give. We sometimes make mistakes, we are always learning.

Brave - We will challenge injustice even when that makes us stand out.  We will push boundaries and try new ways of doing things if the old way doesn’t work or could be better. We will admit when we’ve got things wrong.

Kind - We care about each other.  When we need to have difficult conversations we will think about the other person’s feelings and be gentle, so they know that we care.  We will be clear about what we mean.

What we do:

We aim to prevent isolation and the problems it causes. We run an outreach project to support people in crisis and we connect people to opportunities, activities, and new friends, through various social & physical activity groups and our befriending project.

We enable people to progress, to take personal responsibility for identifying and achieving their goals, through our workshops, travel training and personal coaching.

We involved people in empowering others by giving them confidence and skills to share their experiences through training opportunities, peer mentoring, volunteering and public speaking.

Most of the people we work with have mild to moderate learning disability and many also have autism.  Lots of our members get no other form of support. We are affiliated to the national charity Royal Mencap Society (RMS), but we are an independent, locally ran charity: we receive no funding from RMS.