We're looking for two Co-ordinators for our recently launched Newcastle Citywide Drop-ins. The service provides a social place for asylum seekers, refugees and other migrants to connect to others in the community and to the support services they may need at the earliest opportunity. This is an exciting new project that will be part of a national Asylum Early Action Practitioners’ Network to share learning and embed preventative approaches within organisations supporting people seeking asylum across England. This project aims to enable beneficiaries to understand the crisis points within the asylum system and how to avoid or de-escalate them.

The successful candidates will work with the Drop-in Manager to continue development of the project, recruit and support volunteers and partner agencies to provide services for beneficiaries. The Co-ordinators will demonstrate a strong awareness of the issues facing asylum seekers and refugees. They will be excellent team players as well as equally able to work alone, have excellent organisational and communication skills and experience of working within the voluntary sector.

Are you passionate about children reaching their full potential?

Are you confident, self-motivated, flexible, and have a ‘can do’ attitude?

This is an exciting opportunity to join an established team working with children and young people with mild to moderate disabilities. Imago is a leading charity providing support and opportunities to people across the South East.

You will join an established team and have responsibility for a dedicated area. Following training, you will manage an existing caseload, new referrals and deliver a programme of after school café-style groups (8-15 years), Saturday Clubs (15-19 years) and school holiday trips.

In this role, you will plan, organise and risk assess fun and engaging group activities that support personal and social development, and promote independence. You will work with local businesses, services and communities to ensure equality of access.

As a lead, you will work with both colleagues and volunteers to deliver sessions, encouraging peer interactions. Challenging behaviours and situations require a calm and measured response, in line with Imago Safeguarding Policies. Excellent record keeping is essential using our bespoke database.

In addition, you will build trusted relationships with families by keeping in regular communication.  

A key aspect of this role is to raise awareness and promote the service. There is the opportunity to attend events and meet with schools, as well as developing wider networks.

You can make a difference and help young people try something new, make friends, and lead a happy and fulfilled life.

Post is subject to references and an enhanced Disclosure and Barring Service check.  A full, clean driving licence and access to a vehicle is essential as you will be working in different location.

To apply, please submit your CV with a short covering note outlining your CURRENT SALARY.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. These include: race, religion, creed, colour, national and ethnic origin, political beliefs, gender, sexual orientation, age, disability (including mental illness), HIV status, marital or civil partnership status, pregnancy or maternity/paternity status, responsibility for dependants, appearance, geographical area, social class, income level or criminal record.

Imago aims to create a culture that respects and values each other’s differences. Imago sees these differences as an asset to our work as they improve our ability to meet the needs of the organisations and people we serve. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within the communities we serve.

Essex all Age Advocacy Service provide independent advocacy that empowers people to self-advocate, understand their own rights and speak up for themselves.  We support people to build their own skills, confidence and resilience, reducing reliance on services on the future.

As part of our new service in Essex we are developing a volunteer network and self-advocacy support groups.  Reporting directly to the Contract Manager and working closely with another Volunteer & Group coordinator, the post holder will jointly lead on the development of volunteering and support the setting up and delivery of self- advocacy groups across the county.  The post holder will also be responsible for developing relationships with a range of external partners, and developing strong links in the community in order to maximise opportunities for volunteer recruitment and retention.  We are looking for a highly motivated person with experience of managing teams of people, and preferably volunteers.  The ideal candidate will have a “can do” approach, be able to work autonomously, and be confident to take the lead on developing the volunteer strategy across Essex.

The post holder will:

• Recruit volunteers, matching them to roles, providing training, 1:1 support and supervision.
• Work closely with the Contract Manager and Locality Team Leaders to map needs, priorities and co-ordinate timescales for recruitment and induction of new volunteers.
• Devise a programme of events and activities tailored to promoting the needs of the service; including succession planning to ensure a sustainable approach to our volunteering offer.
• Enable and grow peer support and self-advocacy groups that provide safe spaces for people to meet in their local community.
• Source appropriate venues which are easily accessible and free or at a low cost.

An ideal candidate will demonstrate:

• Experience co-ordinating all aspects of the volunteer journey including recruiting volunteers through a range of channels and supporting volunteers to deliver their roles successfully.
• A  successful track record of effective working alongside volunteers including use of supervision, coaching and mentoring techniques.
• Experience of facilitating groups and delivering training to groups or individuals.
• A good standard of secondary education with ability to write clear and concise English.
• An understanding of engagement strategies with ability to initiate and develop links with difficult to reach communities.
• Either experience and understanding of advocacy approaches, or willingness to undertake training provided.
• This role is a good opportunity to develop and foster good working relationships with people in the local communities.

In return we offer:

• Competitive salary
• 33 days annual leave including statutory/bank holiday
• “Your Rethink Day” – Have your birthday off
• Where appropriate paid eye test plus up to £55 towards the cost of new glasses or lenses
• Excellent career development opportunities
• The opportunity to make a real difference

Due to mobile nature of the role it is vital that the post holder holds a clean driving license and access to their own vehicle.  If you wish to discuss the opportunity further please contact Zoe Carter (Service Manager) on 0300 7900 559.

Group and Volunteer Co-ordinator
Chelmsford, Essex

Are you a qualified health and social care professional with independent advocacy training? Want to support the successful expansion of services that are empowering people to take control of their own lives? If so, we want to hear from you. 

About Us

Rethink Mental Illness is a national charity that helps those affected by mental illness. We aim to challenge attitudes and change lives. Currently, we directly support almost 60,000 people every year across England, helping them through crises, to live independently and to realise they are not alone.

Our All Age Advocacy Service provides independent advocacy that empowers people to self-advocate, understand their own rights and speak up for themselves. We support people to build their own skills, confidence and resilience, reducing reliance on services in the future.

We have exciting plans to grow this service by developing a volunteer network and self-advocacy support groups to help more people than ever before. As such, we’re looking for a Group and Volunteer Co-ordinator to join us in Chelmsford.

The Benefits

- Salary of £21,703 - £23,905 per annum
- Pension scheme
- 33 days’ holiday per annum including Bank Holidays
- “Your Rethink Day” – an additional day of leave for your birthday
- Flexible working opportunities
- Employee assistance programme 
- Paid eye test plus up to £55 towards new glasses or lenses (where appropriate)
- Career progression programme to support your professional aspirations 
- Excellent training opportunities

This is a superb opportunity to join an organisation that challenges the stigma, injustice and discrimination experienced by people severely affected by mental illness.

Within a welcoming and supportive environment, you will have the chance to support the delivery of services that help individuals to speak up about the issues that are important to them. 

As an Investors in People Gold accredited organisation, we will provide you with the training and support you need to succeed in your role and make a real difference to people in Essex.

The Role

As a Group and Volunteer Co-ordinator, you will help to recruit volunteers and set-up and develop self-advocacy groups within your region.

Working with the Contract Manager and another Group and Volunteer Co-ordinator, you will:

- Plan and deliver a comprehensive programme of self-advocacy and peer support groups 
- Advertise and market volunteering opportunities
- Communicate with prospective volunteers and match them with viable opportunities
- Create a clear training package for groups and volunteers
- Identify and book suitable venues for groups in the area
- Develop strong links in the community to promote our service and maximise volunteer recruitment and retention

About You

To join us as a Group and Volunteer Co-ordinator, you will need: 

- Experience in one or more of the following specialist areas: learning disabilities, mental health/capacity, older people, physical disabilities, sensory impairment, children and young people, substance misuse or NHS complaints
- Previous experience of case management supervision 
- An excellent understanding and experience of self and peer advocacy practice and approaches 
- An independent advocacy qualification or training
- At a minimum, a Level 3 qualification in Health and Social Care or similar

Other organisations may call this role Self-Advocacy Group Co-ordinator, Volunteering Co-ordinator, Volunteer Support Co-ordinator, Support Worker, Care Worker or Support Group Co-ordinator.

Webrecruit and Rethink Mental Illness are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Group and Volunteer Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Working hours: 37.5 hours per week 

Service Co-ordinator (Contract)
Leeds, West Yorkshire (with travel to Meanwood, Chapel Allerton and Roundhay)
£17,336 per annum

Do you have experience of supporting and motivating volunteers? Want to take on a rewarding contract with a charity that has been changing lives for 80 years? If so, read on.

Royal Voluntary Service is an innovative charity that focuses on inspiring people to give the gift of voluntary service to support the NHS and older people at home and in the community. We are now looking for a Service Co-ordinator to join us on a contract until the 21st October 2020.

Within an engaging and team-oriented environment, you will have the chance to support vital services that are making a positive, lasting impact on your local community.

As a Service Co-ordinator, you will support the delivery of our Healthy Happy Lives Support Service.

The Healthy Happy Lives Support Service aims to reduce isolation in older people through building their confidence to reconnect with their communities.

Covering activities in Meanwood, Chapel Allerton and Roundhay, you will:

- Support colleagues to deliver Healthy Happy Lives sessions, such as exercise sessions or lunches
- Build links with the community to strengthen and promote the service
- Work with the Project Manager to pair volunteers with services
- Ensure the service operates in-line with regulations, such as Health and Safety, Food Hygiene, Data Protection and Safeguarding

Interested? To be considered, you’ll need:

- Experience of working with volunteers and supporting and motivating them on a daily basis
- Previous experience of handling personal information and the legal requirements of this
- Knowledge of volunteers and voluntary services
- The ability to build positive relationships and partnerships with customers, stakeholders and colleagues
- A full, valid driving licence 

Self-motivated and resourceful, as a Service Co-ordinator, you’ll have excellent interpersonal and communication skills. A great eye for detail, a positive attitude and superb time-management abilities are also key.

Ideally, you’ll have experience of general administrative processes and maintaining databases. Experience of working in a public-facing environment would also be beneficial, as would a food safety accreditation. Proficiency in industry standard IT systems would be equally favourable.

This is a full time role, working 35 hours per week, Monday – Friday.

The closing date for applications is the 30th September 2019, with interviews scheduled to be held on the 8th October 2019.

To apply for the role of Service Co-ordinator (Contract), please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Service Co-ordinator, Contract, Volunteer Co-ordinator, Community Services Co-ordinator, Volunteer Support Co-ordinator, Service Delivery Assistant, Community Support Co-ordinator, Charity.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. In line with our organisational strategy, all teams across Crisis are expected to involve members in the design, development and delivery of their work. Crisis is committed to this way of working, viewing our members as experts by experience on the topic of homelessness. The role of the Member Involvement team is to ensure that involvement opportunities are valuable, meaningful and enjoyable. We are responsible for ensuring the high quality of our involvement opportunities, reviewing progress and thinking innovatively to ensure that they have the greatest possible impact for our members and for Crisis.

About the role

As Member Involvement Co-ordinator, you will be part of an expanding team who will lead the growth of member involvement across Crisis. You will be responsible for embedding clear processes that simplify member involvement for the whole of the organisation. You will support a broad range of teams to involve people with lived experience in meaningful and valuable ways that support progression away from homelessness. You will work with members across our locations, co-ordinating events and facilitating workshops that allow us to work together with the people we support shared benefit for our members and for Crisis.

About you

To be successful in this role you will have/be:

• Experience in working with people who are experiencing homelessness and/or multiple disadvantage
• Strong facilitation skills
• Strong organisational skills and experience in co-ordinating meetings and events
• A passion for working collaboratively, sharing ideas and thinking creatively
• Approachable, non-judgmental and able to adapt to working with a broad range of people, creating a comfortable, professional and productive environment
• Knowledge of and ability to comply with safeguarding procedures
• Commitment to Crisis’ purpose and values including equality and social inclusion
• Although non-essential, lived experience of homelessness is desirable for this role

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team using the contact information on the attahed job description. 

Closing date: 9 October 2019 (11.59pm)

Interview date: 17 October 2019

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

Here at Eden Brown I am delighted to be working with a fantastic life-saving organisation that prides itself in providing people with the best chance of survival and recovery at a time when they need it the most. This organisation works tirelessly to save lives across the region, and the fundraising team plays an integral role in enabling the funds to allow the charity to do just this. An exciting opportunity has arisen for a Volunteer Manager to take the lead on the charity's volunteer programme, working flexibly across the region.

As Volunteer Manager you will be responsible for identifying new opportunities to grow the number of volunteers and ensure the right policies and procedures are in place to allow for this. A large part of the role will be ensuring volunteers are supported, empowered and have the essential materials and skills to carry out their roles effectively and ultimately have a great experience throughout their time with the organisation. Leading on the recruitment, induction, training, management and retention of volunteers this role is a real opportunity to ensure the success of the charity's volunteer programme.

To be considered for this role you should come to us with experience recruiting and managing volunteers and an up to date knowledge of current legislation and developments relating to volunteering. Confident, passionate and dedicated, you should posses excellent interpersonal skills and be known for your ability to communicate with a wide range of audiences with ease. This role also manages the charity's volunteer co-ordinator so would suit someone with some management experience, or the desire to move into a managerial role.

This really is a fantastic opportunity to make a real difference to this wonderful organisation and is a role not to be missed! Working across the region with an office base in Lincoln this role offers a varied and dynamic working environment and also a generous remuneration package. To register your interest, or find out more, contact Charlie at Eden Brown Charities.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.

We are looking for a co-ordinator to work 25 hours p/w as part of a small team based across parts of Derbyshire. Responsibilities include assessing families and young children’s needs and matching them to volunteers. Supervising, training & supporting volunteers. Liaising with referrers and delivering input to young children and families through scheduled group work and home visiting. A driving license and the willingness to make regular travel for work is a necessity.

We want to hear from you if you have parenting experience and an understanding of family’s needs and children’s early years’ development. A sound knowledge of safeguarding practise, ability to work under own initiative and confident IT skills are expected.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

Crisis Skylight Brent, based in Harlesden, provides housing, education, employment, volunteering, wellbeing and mental health services that help people leave homelessness. An important part of our work is also influencing the local provision of services for homeless people, and the new Volunteer Coordinator will support member volunteering activities linked to that. 

About the role 
As Volunteer Co-ordinator, you will be part of Skylight team recruiting volunteers to support the delivery of the Skylight service and supporting our members to access volunteering opportunities as they strive to end their homelessness. The main responsibilities include; the efficient running of all volunteer activities, developing member volunteering activities linked with our local and national influencing and campaigning, and working with the National Volunteering Manager in the implementation of the Crisis Volunteering Strategy.

Knowledge/Skills and Experience:

About you 
To be successful in this role you will have demonstrable experience of volunteer management best practice, including developing and supporting a wide range of volunteering opportunities and an understanding of volunteers’ motivations and the benefits they bring to Crisis. You will also have experience of working with socially excluded groups and individuals including supporting them to participate in user involvement initiatives and be able to demonstrate a clear understanding of how volunteering can bring about positive change. 

Benefits 
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
• Mandatory pension scheme, with an employer contribution of 8.5% 
• 25 days’ annual leave which increases with service to 28 days 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

How to apply 
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button. 

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 20 October 2019 (11.59pm) 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Could you help to give children the healthiest possible start in life?

1st Place is seeking an enthusiastic and proactive Rose Voucher Project & Volunteer Co-ordinator

to lead on the expansion of a scheme that enables low-income families

with young children to access fresh fruit and vegetables.

 Building on the success of the Rose Vouchers for Fruit & Veg Project over the last year,

we are aiming to extend the scheme to reach a 1,000 families by 2021.

 With a focus on three Ward areas in Southwark, the Rose Voucher Project & Volunteer Co-ordinator

will be responsible for promoting the scheme to new families,

growing a team of volunteers and forging new partnerships.

 We are looking for someone with experience of managing a team of volunteers,

providing support, motivation and encouragement.

You will have excellent communication and organisational skills,

work well as part of the 1st Place Family Services  team,  

and have solid experience of outreach within the community.

Closing Date 22nd September 

Shortlsiting Date 24th September 

Interview Date 30th September 

Midaye is looking to employ an experienced and highly organised Programme Co-ordinator to support our Management Team in project planning, information and data management, and communications for multiple, community-based projects. The successful candidate will help us work effectively and efficiently to design and deliver much-needed services to our clients, respond rapidly to community needs, and measure and report our impact to funders and others.

The new Programme Co-ordinator will be a central part of our close-knit, vibrant and committed staff team. We work with members of the BME communities in West London for whom English is an additional language. Our clients are usually first- and second generation refugees, ex-refugees and migrants. We help them become healthier, better educated and more informed about services. Our activities empower, advocate for and support the most disadvantaged and isolated members of these communities.

If you would like to join us in providing our crucial community services, you must demonstrate that you are highly organised and efficient, able to prioritise and manage your workload and can support a diverse staff team in providing services to our clients. You will need to have a good understanding of community organisations, excellent interpersonal skills and high levels of emotional and cultural competency. Project management experience, report writing skills, data management and processing and confidence with IT systems and database management are also necessary.

In return, you will gain the satisfaction of knowing that your work is making a difference to disadvantaged and deprived communities in London. Your role will be a crucial one within Midaye, and the work you do keeping us organised and on track will be appreciated by staff, volunteers, trustees and clients alike. You will have the opportunity to grow in your role, and to gain experience in all areas of running a busy charity. You will be part of a friendly staff team who work towards Midaye’s goals with commitment and good humour.

Major objectives/key tasks

To support our Management Team in project planning, information and data management, and communications for multiple, community-based projects.

To help us work effectively and efficiently to design and deliver much-needed services to our clients, track progress, and measure and report our impact to funders and others.

Key responsibilities

Project planning and management support

• Support the Programme Manager to manage Midaye’s various projects.
• Develop, maintain and deliver project delivery plans, time plans and action plans to meet strategic objectives, under the direction of the Programme Manager.
• Support Project Officers to develop and deliver personal work plans.
• Co-ordinate project team meetings to track project progress, assess project risks and threats and obtain feedback from Project Officers.
• Support our service delivery, providing general project administration such as room bookings, record keeping, stakeholder communications and partner liaison.
• Support the Programme Manager and the Director in arranging staff meetings and recording the minutes of each meeting.
• Support the Supplementary School Coordinator in the administration of the Supplementary School and attend applicable meetings if required.
• Organise, attend and administer a variety of events and meetings.

Information and data management

• Co-ordinate the data gathering, storage and analysis processes at Midaye.
• Oversee the use and application of the database.
• Support and train project staff in the collection of project data on delivery and client outcomes, and in the accurate and timely input of this data to the database.

Project reporting and monitoring

• Review and refine project monitoring and reporting tools, where necessary
• Collate, process and analyse monitoring data for reporting
• Write and compile project reports for funders and other stakeholders
• Produce and participate in presentations when necessary.

Communication

• Ensure that effective staff communication is maintained with regard to project plans and events.
• Ensure projects are fully publicised to the community and to external organisations, overseeing the design and production of publicity materials and the effective dissemination of these materials.

Other duties

• Support management team in attending external meetings and partnership meetings to discuss project delivery and promote Midaye’s services.
• Work to improve co-ordination, integration and cross-learning across Midaye’s various project streams.
• Attend any training necessary.
• Work closely with the Director, Management Team, staff, partner organisations and community groups.
• Other relevant duties as directed.

The successful candidate will be committed to Midaye’s Equal Opportunities Policy and their responsibility for its practical application. They will also be supportive of our aim to empower, advocate for and support the most disadvantaged, isolated and marginalised members of the BME communities for whom English is not a first language.

Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.

All applicants must be eligible to work in the UK. Midaye is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.

Please note, you must complete the simple application form and submit it to us together with your CV by no later than 11.30pm on the 03rd October 2019. Shortlisted applicants will be interviewed on the 10th October 2019 (TBC).

About Midaye

Midaye was set up in 2002 by women from the local community. It is still, predominantly, a women-led and run organisation. Although still small (we have 17 paid staff), we have grown rapidly over the past 5 years: we have developed partnerships with local authorities, NHS Clinical Commissioning Groups, and other charities, and we have become known for our innovative community work on FGM, chronic health, and educational underachievement. We are valued contributors to local and national policy and academic research in our areas of work.

Despite our growth, we have retained our deep community links with some of the most marginalised groups in London. Our work supports multiply excluded members of the BME communities in Kensington and Chelsea, Westminster and Hammersmith and Fulham. We are now developing our work bringing small grassroots organisations together in response to local need, building capacity and delivering services with these partners.

We provide information, outreach, training, mentoring and/or support for a wide range of issues, including: health (physical, emotional and mental health), education, FGM, domestic violence and other issues. We also run supplementary schools for children and provide outreach to families needing parenting support. We offer befriending services for older people and empowerment programmes for women. We work across all these areas using an advocacy model. Our activities empower and support the most marginalised members of our communities; helping individuals to help themselves and have the knowledge to improve their life in a meaningful way. 

YMCA DOWNSLINK GROUP

Community & Volunteer Engagement Co-ordinator
Horsham & Crawley
30 hours per week
Permanent Contract
£24,970 per annum (pro-rata)
£20,245 per annum (actual)

We are recruiting a Community & Volunteer Engagement Co-ordinator to recruit, train and support adult volunteers/mentors from the local communities, to work with vulnerable young people based in our supported housing projects and the local community. This includes delivering our established Positive Placements employability programme across Horsham and Crawley. 

The Community & Volunteer Engagement Co-ordinator will seek to build links and financial support from local stakeholders and businesses, leading to greater opportunities for work experience, apprenticeships and employment for the young people that we support.

The position comes with excellent benefits, including 5.4 weeks annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, and an interest free bike loan. Please download a job pack for more information about other benefits offered.

You will be responsible for and managing an existing caseload of volunteers, as well as ongoing recruitment and training. You will need to maintain monitoring systems to ensure the strategic development of the volunteering programme works towards departmental and team objectives and targets.

You must have experience of working with young people and understand the issues and barriers which may be experienced by vulnerable young people in a supported housing setting and community setting. You will need to have experience in recruiting and supporting volunteers and delivering training programmes. The role will involve organising, managing and prioritising your own workload with periods of minimal supervision.

For more information please contact Tracey Wilkes, Learning and Development Manager: [email protected] .org 

YMCA DownsLink Group is an equal opportunities employer and welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS) 

Closing date for applications: 9am on Tuesday 1st October

Interviews date: Friday 4th October 

Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group, www.ymcadlg .org/vacancies/, or email [email protected] .org or contact the Human Resources Department at 47 Church Road, Hove, BN3 2BE.

Do you have frontline experience of working with people who are experiencing homelessness? Can you manage a busy reception area, making people feel welcome and valued?  If so, we would love to hear from you.

Providence Row is currently recruiting for a Welcome Area Co-ordinator. This is effectively our reception area and it’s the welcoming face of Providence Row, providing information to people experiencing homelessness, staff, volunteers and visitors. 

About us

Providence Row is a day centre for people experiencing homelessness in Tower Hamlets. We offer an integrated service of crisis support, advice, recovery and learning and training programmes. Our aim is to ensure that our clients gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. 

About the role

This is an exciting opportunity to join a focused and supportive team and to work in a busy and stimulating environment. The successful candidate will be the first point of contact for many people. This person will need to demonstrate an inclusive approach and be willing to learn about Providence Row and the services we provide.

You will be responsible for providing administrative support and will need to prioritise a diverse workload. Further responsibilities will involve supporting volunteers working on reception. 

The ideal candidate

To be successful in this role you will have experience of working within an administrative support role, as well as possessing effective written and verbal communication skills. The ideal candidate will be able to work well in a busy and sometimes challenging environment.

To apply please visit our website for an application pack.

This is a temporary role to cover a period of maternity leave with the possibility of contract extension as the organisation grows.

The Ben Kinsella Trust is one of the leading anti-knife crime charities in the UK. We were set up following the murder of Ben Kinsella in 2008. We exist to campaign against knife crime and to educate young people about its dangers and help them make positive choices to stay safe.

The Role

This is an exciting opportunity for an individual to support the day to day running of the Ben Kinsella Trust to ensure our core ethics and goals both long term and short term remain on achievable. This role includes assisting the Ben Kinsella team with funding applications and ensuring the smooth functioning of the Trust’s workshops and other core administrative functions as well as having an input in day to day operational activities and future activity forecasting.

This is a hands-on role where you will play a key part in our business operations across the business.

The post offers significant opportunities for innovation, development and growth both personal and organisational and will enable you to play a key part in our mission.

Your main responsibilities and activities will be;

• Line management of 6-8 sessional workshop facilitators

• Manage and administer the workshop booking process, data management, sending invoices and processing payments, chasing schools and others for missing information

• Organise mass-mailings, phone calls and email broadcasts to communicate necessary information and updates to schools and other parties

• Oversee workshop logistics, including generating reports, booking facilitators and compiling essential information for schools

• Supporting fundraising events and activities

• Administer health and safety including and risk assessments in our exhibition space

• Act as the first point of contact for incoming telephone and email enquiries

• Ensuring that Ben Kinsella Trust work is informed by the views and experiences of young people using our services

• Assisting with the management and expansion of our social media platforms

• Represent the views of The Ben Kinsella Trust by speaking at public events and to the media as and when required

• Carrying out other administrative duties as required

Experience

• Experience within similar role is desirable but not essential, we are eager to discuss this opportunity with candidates of all experience levels

• Experience of working or volunteering in the voluntary/third sector

• Experience of working with schools and youth groups

Skills and knowledge

• Well organised with the ability to manage and prioritise workloads to meet deadlines

• Excellent communication skills - written and verbal - with ability to present information concisely IT literate including use of Microsoft Office including Word, Excel and PowerPoint

• Experience of using different social media platforms

  Personal Qualities

• Helpful, respectful, approachable and team oriented, able to build strong working relationships and a positive work environment
• Discreet, sensitive and non-judgmental attitude with the ability to understand the importance of maintaining confidentiality

• A personal commitment to equality and inclusion

• A general interest in the Ben Kinsella message and mission as a charitable organisation

Shared Services Connected Ltd are acting as an agency and are advertising this role. The successful individual will be employed by The Ben Kinsella Trust.