Volunteer communications jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
Location:
Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working
Reports To:
Chief Executive Officer (CEO)
Salary:
£36,000 per annum pro rata, £21,600 actual for 0.6FTE
Hours:
3 days per week/0.6FTE
Job Type:
Permanent
Annual Leave:
27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE
About Cosmic
Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.
We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.
Key Responsibilities
External Communications
- Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
- Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
- Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
- Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
- Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
- Liaise with celebrity partners to coordinate media campaigns.
- Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
- Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
- Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
- Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
- Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
- Support in the development and delivery of the Cosmic ambassador strategy
Internal Communications
- Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
- Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
- Keep charity notice boards updated with promotional material.
- Contribute to the quarterly Trustee report.
- Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.
Digital
- Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
- Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
- Create engaging and consistent digital designs for all marketing materials on Canva.
Branding and Merchandising
- Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
- Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
- Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
- Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
- Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.
Administration
- Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
- Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
- Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
- Provide support to charity volunteers during activities.
- Develop engaging and relevant supporter journeys using Cosmic audience personas.
- Regular development and gathering of Cosmic case study materials.
- Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
- Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.
General
- Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
- Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
- Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
- Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.
Who We’re Looking For
Essential Skills and Experience:
- Previous experience in a marketing or communications role, ideally working within the charity sector.
- Proven success designing and delivering communications plans and campaigns.
- Experience of successfully pitching stories or collaborations to media, journalists and influencers.
- Understanding of how to create engaging content – both written and visual.
- Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
- Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
- Strong digital storytelling skills.
- Experience in creating marketing materials in Canva and managing communications campaigns.
- Experience of managing social media channels, creating content that drive results
- Experience of using WordPress, Mailchimp and CRM solutions.
- Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
- Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
- Creative thinking and problem-solving abilities.
- Knowledge of GDPR and data protection best practices.
- A genuine passion for Cosmic’s mission and values.
Desirable Skills and Experience:
- Experience in developing case studies
- Previous experience in a charity or fundraising environment.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.
· 27 days holiday plus Bank Holidays (pro rata for part time roles)
· £200 professional development budget annually
· Hybrid working opportunities
· Employee Assistance Programme
· Flexible hours. Core office hours 10am – 4pm
To be considered for this role, please answer the screening questions in full.
How to Apply
To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional.
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
November 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully.
A world where People’s lives are not impacted by smell and taste impairment. Smell and taste are recognised for the essential role they play.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Communications
Salary: Banding Level 5 £45,000 - £50,000
Contract type: Permanent / Working hours: Full time
Location: Taunton, Somerset. Opportunity for hybrid working
The Head of Communications is a fundamental role within the Somerset Wildlife Trust.
The role is responsible for leading the development and coordinated delivery of the Trust’s communications in line with the Wilder Somerset 2030 strategy. This includes identifying key audiences, crafting core messages, and selecting effective communication channels to raise awareness and understanding of the Trust’s work. The postholder will support staff across the organisation in achieving the strategy’s aims while managing a team of specialists and responding to emerging issues professionally and astutely.
Working across teams, the Head of Communications will develop and deliver an annual communications plan that meets the organisation's priorities.
Key Responsibilities and Tasks
Responsibility 1: Leadership & Cross Team Working
- Strategic Planning: Lead the development of the communications delivery plan and annual calendar, involving all areas of the Trust, defining key audiences, messages and channels with the aim of increasing awareness and understanding of the Trust. Provide effective leadership and build strong working relationships with departments across the charity to ensure integrated communications plans and campaigns are developed and implemented to achieve the maximum impact with external audiences.
- Communications Delivery Plan: Effective coordination of both messages and activity – both reactive and proactive throughout the year. Including improvements with revised website navigation and architecture, SEO improvements and content targeted at priority groups, including use of video, and influencers.
- Senior Leadership Team: Be an active member of the Senior Leadership Team taking collective responsibility for decision making, risk and budget management across the Trust. Work with the Senior Leadership Team to ensure all communications effectively contribute to and support all strategic goals of the Trust.
- Brand Marketing: Work with teams to improve our products and services and how these meet the needs of our audiences, including working with focus groups (with co-creation when relevant).
- Building Capability: Coordinate providing support and training for all staff to achieve effective communications, which supports the Trust’s overall brand and positioning, including mentoring the communications team.
- Systems & Processes: Maintain and develop systems for gathering information and communications planning within the Trust and from project partners, RSWT and SWT. Embedding into all teams’ ways of working.
Responsibility 2: Communications Delivery
- Line Management: Manage, support and develop a team of staff and volunteers to deliver the communications work programme, providing effective line management. Including the provision of specialist support and advice for the development of specific communication campaigns or tools across the organisation.
- Budgets: Ensure communication activity elsewhere in the Trust is produced within allocated budgets and timeframes.
- Performance: Set and manage KPIs and budget for communications programmes, monitoring and reporting performance and reforecasting in line with Trust requirements. Continuous improvement.
- Brand: Develop the Trust’s brand, ensuring a clear and distinctive brand proposition and engaging brand identity, which also supports the Trust as part of the Wildlife Trusts movement. Ensure the brand’s consistent use and monitor the link with the Trust strategy and values.
- Public Affairs: Oversee the PR and media relations (press office function), and act as a key charity spokesperson when required. Horizon scanning and being aware of emerging issues to develop opportunistic messages to optimise nature recovery actions.
- Crisis Management: Protect the Trust's reputation by ensuring the effectiveness of robust crisis management plans and the definition of clear policies and position statements.
- Design, Content & Print: Coordinate the Annual Report with teams and Trustees. Editor for the members’ magazine and print products to support membership retention and enable action for nature.
Responsibility 3: Campaigns for Change
- Strategic Campaign Planning: Work with our policy, advocacy and engagement specialists to design campaigns that move people through the engagement funnel, change behaviour, influence policy, and improve supporter retention. Work with the Exec Team to set campaign objectives tied to clear outcomes: acquisition, activation, retention, behaviour change, policy influence, or income generation.
- Supporter Journeys & Segmentation: Map and optimise journeys across channels (email, web, social media, print, events) with named next steps that move people toward deeper engagement and action.
- Marketing Campaign Leadership: Own the strategic design of multi-channel marketing campaigns and provide clear briefs and creative direction to the delivery team. Ensure channel integration so website journeys, email, print content and social media activity are coordinated and measurable. Keep storytelling compelling while optimising for acquisition and action.
- Advocacy & Policy Campaigns: Work across teams to design campaigns to influence systems change by leveraging our data and evidence, combining public voice, stakeholder engagement and targeted advocacy tactics.
- Behaviour Change Campaigns: Work with our engagement specialists to apply social marketing techniques and behavioural frameworks to shift norms and the adoption of actions for nature. Translate data and evidence into interventions that use communication tactics such as prompts, social proof, incentives and nudges to create measurable behaviour change.
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- Flexible and agile working
- Wellbeing support – EAP, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays) + Christmas shutdown
- Staff social calendar and events
- The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Monday 5th January 2026
Please note: We reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.
The Race Equality Foundation is seeking a creative and highly organised communicator to help amplify our evidence-based work and deliver impactful events that support real change for Black, Asian and minoritised ethnic communities. Working closely with our Communications and Public Affairs Manager, you’ll gain hands-on experience in parliamentary engagement, media relations and strategic communications.
In this role, you will:
- Manage social media and create engaging digital content
- Lead planning and delivery of conferences, webinars & training
- Coordinate comms requests across project teams
- Produce newsletters, website updates & publications
- Build evaluation processes and track impact data
We’re looking for:
- Strong writing and digital content skills
- Experience managing social media & events
- Ability to prioritise in a fast-paced environment
- Commitment to race equality and social justice
Closing date: Monday 8 December 2025, 23:59 GMT
Interviews: 15-17 December 2025
We particularly welcome applications from people with lived experience of racism and/or marginalisation. The Race Equality Foundation is committed to equality of opportunity and to creating an inclusive workplace.
How to apply
Apply via our online recruitment portal. We will require the submission of an application form and a supporting statement. We will not accept applications via CV.
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
Contract:Permanent, full time
Salary:£37,000 - £43,000 per annum
Location:Hybrid working, with a minimum of two days per week in the office at one of our sites: Radcliffe, Burford, Bromsgrove, Newport, Sheffield or Exeter
Closing date:Tuesday 9 December 2025
Interviews: Thursday 18 December 2025
We’re recruiting a Volunteering Systems & Engagement Partner who will play a key role in shaping the future of volunteering at Blue Cross. In this pivotal role, you’ll lead the development and continuous improvement of our volunteering systems and programmes, ensuring volunteers and volunteer managers have the best possible experience. If you’re passionate about volunteering, confident working with digital platforms, and motivated by making a meaningful difference across the organisation, this could be the perfect role for you.
More about the role
You’ll be the driving force behind our volunteering systems and digital platforms, acting as Product Owner and ensuring these tools are effective, user-friendly, and continually evolving. Working closely with colleagues across People Services, Information Services, and Digital, you’ll lead key development projects, use data to inform decision-making, and support the delivery of our volunteering strategy and organisational objectives.
A big part of your role will be building strong relationships with volunteer managers and senior leaders. You’ll offer expert guidance, support programme development, and champion a positive, inclusive volunteering culture that recognises and values the contributions of volunteers from all backgrounds.
About you
You’ll bring significant experience in volunteering management or systems, with the ability to work both strategically and hands-on. You’ll be equally comfortable managing projects, improving processes, and guiding senior stakeholders. Adaptable, resilient, and highly organised, you’ll thrive in a fast-paced environment where priorities shift and innovation is encouraged. Most importantly, you’ll be committed to championing an exceptional volunteer experience and embedding our values of compassion, courage, and inclusivity.
Essential Qualifications, Skills, and Experience
- Proven experience in volunteering management and/or volunteer programme development.
- Experience in managing Volunteer Management Systems or equivalent digital platforms.
- Experience in project or programme management within a volunteering context.
- Knowledge of the voluntary sector and the needs of volunteers and volunteer managers.
- Experience in developing or contributing to organisational strategy and planning.
- Excellent communication, engagement, and influencing skills across all levels of the organisation.
- UK driving licence or equivalent.
- The ability to demonstrate and apply Blue Cross values of compassion, courage, and inclusivity.
How to apply
Click the apply button to complete your application. We may close this vacancy early if we receive a high volume of interest, so we encourage you to apply as soon as possible.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Town of Social Action Engagement Lead - #iWill Movement
Ref: V562
Location: Homebased with regular travel to different locations/ events across the county, especially Ipswich and occasionally elsewhere in the UK.
Contract Type: Temporary until end of March 26 with possibility of extension
Hours: 20 – 25 hours per week (Flexible working hours will be required to accommodate evening sessions and in-person meetings in Ipswich with partners and young people.)
Salary: FTE equivalent based on 35 hours per week - £25,625 (Pro-rata for 25 hours per week £18,296 and for pro rata 20 h.p.w £14,632)
DBS/PVG: Enhanced DBS required
Line Manager: Delivery Leader
Closing date: 10/12/25
Anticipated start date: asap
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
About the role
We’re seeking a dynamic individual with experience in youth and community development, facilitation, partnerships, and communications to lead #iwill social action in Ipswich. As the Town Social Action Engagement Lead, you’ll coordinate local #iwill activities across the town, working closely with Volunteering Matters and key partners to drive place-based change. This temporary role (until March 2026, with possible extension) focuses on embedding #iwill as a trusted brand, supporting a Community of Practice, and delivering youth-led initiatives that amplify young voices and foster collaboration across Ipswich and Suffolk.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Engagement Manager
Reference Number: V563
Location: Aberdeenshire
Contract Type: Fixed Term Contract – March 2026
Hours: Full-time 35 hours per week
Salary: £25,625
DBS/PVG: PVG
Job Family: 3
Line Manager: Project Manager
Closing date: 8th December 2025
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Interview Date/s: TBC
Anticipated start date: TBC
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose:
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway. The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area.
You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education.
Key Duties Responsibilities
· To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering.
· To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan in line with the All in Aberdeenshire outcomes.
· To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes and secure individuals positive destinations such as employment, education and training.
· To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.
· To Liaise with referral sources, regarding new and existing referrals.
· To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination.
· To manage the risk assessment, quality assurance, and audit processes as appropriate.
· Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders.
· To ensure all the above is done with excellent record keeping, in accordance with compliance requirements and systems.
· Promoting and representing Volunteering Matters across Aberdeenshire.
· Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.
Skills
· A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education.
· Understanding of how to assess the needs of an individual using a person-centered approach.
· Excellent organisational and IT skills.
· Excellent people skills with the ability to build professional, long-term relationships with others.
· Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a nervous potential individual.
· Ability to manage a busy workload and prioritise accordingly.
· Strong attention to detail and a willingness to accurately record all interactions.
· Creating, coordinating and supporting proper reporting channels around contract compliance
· Experience of project management and working to deadlines.
Experience Required
· Example - Significant experience working directly with people, particularly those who face challenges and barriers.
· Demonstratable relationship management experience with a wide range of stakeholders.
· Experience in using a CRM (customer relationship management) system
· Experience of project management, achieving high targets and working to strict deadlines.
· Experience of working in a remote setting as well as working within a team
· Proven ability to communicate effectively and work as part of a team.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
About us
The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An IAA level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber. We also support clients to access destitution support, housing and relevant services they are entitled to.
We are proud to share that RAMFEL has recently been accredited as a Great Place to Work, reflecting our commitment to creating a positive and supportive environment for our team.
We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.
As a Communications Coordinator, the role holder will create engaging social media and video content to showcase RAMFEL’s work and amplify migrant voices. The role also involves in producing impactful storytelling materials that inspire action and help grow RAMFEL’s online presence.
Specific Responsibilities
Social media output
- Creating engaging, high-quality and innovative content for paid campaigns on RAMFEL’s social media platforms.
- Producing high quality video content from RAMFEL events.
- Producing static images, carousels, and memes to support petitions and outreach.
- Managing content production end-to-end, including scripting, filming, editing, and reporting.
- Collaborating with internal stakeholders to ensure content is accurate and on-message.
- Supporting multiple campaigns simultaneously and contributing to broader team projects.
- Providing regular performance insights.
Organisational development
- Contribute and lead on monitoring and evaluating our social media efforts and supporter engagement.
- Ownership and oversight of RAMFEL’s website.
- Manage and produce the in-house staff newsletter
- Grow our supporter and social media base and engagement.
General responsibilities
- Seek to continuously improve in order that RAMFEL’s messaging and impact is shared broadly across the sector and beyond.
- Work collaboratively across teams to advance the strategic objectives of the organisation.
- Ensure that all RAMFEL’s Policies and Procedures are adhered to at all times.
- Attend internal and external training as and when required.
- Participate in regular supervisions and team meetings.
- Act as a positive ambassador for the Charity at all times.
- Undertake any other duties that may be reasonably required.
Person Specification Experience/knowledge
- Proven track record in social media content creation and digital storytelling.
- Working knowledge of Meta Ads Manager.
- Experience working within brand guidelines and visual identities.
- Knowledge of monitoring and evaluating engagement with supporters.
Skills
- Ability to work independently and autonomously.
- Ability to translate complex topics into accessible, action-driven content.
- Attention to detail.
- Aptitude for grasping complex issues rapidly
- Strong IT skills, including Microsoft Office and Canva/other digital content creation tools.
- Communicates effectively at all levels, both verbally and in writing.
- Supportive team player.
For more details, please refer to the job specifiaction document.
RAMFEL is a charity that supports vulnerable migrants to access justice and that provides vital support in moments of individual crisis.


The client requests no contact from agencies or media sales.
The Forest of Avon is seeking a Communications Officer to support our external communications and to develop and manage our volunteer programme.
The Communications Officer is responsible for developing and delivering a wide range of communications resources aimed at promoting the Forest of Avon’s work and activities, the Forest of Avon Plan, and the work of our key partners. The role involves engaging diverse communities across the region with the charity’s work, particularly around trees, woodland creation, education promotion, inclusivity, and positive environmental action.
Please note: If we receive a high volume of applications, we may close this vacancy earlier than the advertised closing date. We encourage you to submit your application as soon as possible to avoid disappointment.
We are England's Community Forest for the West of England, now hosting the Western Forest, England's first new national forest!
The client requests no contact from agencies or media sales.
We are looking for a creative, driven, compassionate, Communications Lead to develop, lead, and implement an integrated communications strategy that supports our ambition to double the number of adults learning to read with Read Easy UK by the end of our current strategy.
As a strong communications generalist, with strategic and operational expertise, the Communications Lead will work closely with employees, volunteers and other key stakeholders to strengthen the charity’s national brand and position. This role covers all aspects of communications including media relations, digital communications, brand communications, stakeholder and internal communications.
The post holder will shape and deliver communications activity that inspires, informs, and engages our key audiences, including volunteers, potential Readers, funders, the media, and partners across the UK.
The successful candidate will be strategic and agile and will enjoy shaping strategy alongside delivering communications activity. This is a standalone role, leading and delivering internal and external communications for the organisation in collaboration with other key partners.
Location: Fully Remote/Home-based with very occasional travel to regional groups as required and for up to 3 team meetings per annum (currently held in Birmingham).
Reports to: Read Easy UK CEO.
Line Management: Volunteers and freelancers, and potential for future employees.
Start date: January 2026 (or sooner).
Salary & Benefits
- Salary: Up to £15,200 - £22,800 depending on hours (Up to £38k FTE).
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles.
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period).
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
-
Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals.
-
Training and Development opportunities and resources – we are developing plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application or have any questions in advance of an application, please do contact us.
Please download the applicant pack for full job description and person specification and for details on how to apply.
The closing date to apply for this opportunity is Sunday 30 Nov 2025 (11.59PM).
Should you be shortlisted, the first round of interviews will take place online on Tuesday 2nd December 2025.
We anticipate a second round of interviews on the afternoon of Wednesday 10th December 2025.
The client requests no contact from agencies or media sales.
Join Samaritans and help shape our communications planning during a time of transformation.
Samaritans is undergoing a significant change programme to ensure we are fit for the future and able to reach more people who need us. We are looking for a Strategic Communications Planning Lead to play a pivotal role in helping us tell the story of our future and ensure all communications activity aligns with our vision that fewer people die by suicide.
This is a unique opportunity to influence how we communicate during a critical period of transformation and make a real impact on our ability to save lives.
Contract
- £41,500 - £51,500 per annum plus benefits
- Full time (35hrs per week)
- Fixed Term Contract (12 months)
- Hybrid working with link to Ewell office
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Drive strategic communications planning across the organisation.
- Oversee and improve planning processes, implementing tools and inspiring collaboration across teams.
- Support the development of integrated campaign planning across different channels.
- Support the delivery of communications plans for future-proofing projects and organisational change, ensuring sensitivity to our callers and volunteers.
- Champion consistency in narrative and scheduling across all communications activity.
What you’ll bring
- Proven experience in strategic communications planning and integrated campaign delivery.
- Strong ability to craft key messages for complex projects and multiple audiences.
- Excellent interpersonal skills with the ability to collaborate, influence, and negotiate in a complex organisation.
- Creative problem-solving and strategic thinking skills.
- Experience in using data and audience insight to shape impactful communications.
- Knowledge of brand management and reputation management.
- Experience in change management and preferably working with volunteers.
Full Job Description and Person Specification below
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure (download below). You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV and covering letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 1st December
Interviews: Monday 8th, Tuesday 9th December
The client requests no contact from agencies or media sales.
Communications and Programmes Officer
Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1
Reports to: Senior member of the team
Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?
We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.
What you’ll be doing:
- Leading on digital communications – newsletters, social media, and web content
- Supporting the delivery of events, courses, and member convenings
- Gathering insights through surveys and maintaining member engagement data
- Preparing briefings and resources that support our social mission
- Contributing to a positive team culture and supporting new colleagues and volunteers
What we’re looking for:
- Degree-level qualification or equivalent experience
- Excellent written English and multimedia skills
- Strong organisational and project management abilities
- A collaborative working style and attention to detail
- A commitment to our mission and values, and an interest in Catholic Social Teaching
Bonus skills (desirable but not essential):
- Experience with virtual learning platforms, graphic design, or working in a faith-based organisation
Why join us?
You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.
Key Responsibilities
Communications:
· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.
· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.
· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.
· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.
· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
· Produce compelling newsletters and an Annual Report.
· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.
· Uphold and showcase the IPWSO mission and brand.
· Help oversee the production and design of a range of educational resources for families and professionals.
· Oversee copywriting and proofreading within IPWSO.
· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
Engagement:
· Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee. The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.
· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.
· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.
· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.
· Work with the Project and Operations Manager on our Educational Outreach programmes. Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).
How to Apply
Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.
The closing date for the receipt of applications is November 30th at 5pm UK time. The start date envisaged for the Communications & Engagement Officer is 5th January 2026.
The client requests no contact from agencies or media sales.
We are seeking a part-time Communications and Marketing Officer to join the Foundation during an exciting period of growth. You will work as part of a small team to deliver our fundraising strategy – by 2028 we aim to be raising £1 million a year to fund vital work in the National Park.
We are looking for a creative and proactive communicator who is passionate about the Peak District, its wildlife and its communities. You’ll be someone who thrives in a small dynamic team and is confident working across digital platforms to tell compelling stories, engage supporters and grow our reach. You’ll bring fresh ideas, a collaborative spirit, and a keen eye for details – whether crafting social media content, managing campaigns, or supporting fundraising initiatives.
This is a varied role that will work as part of a small team to ensure we raise the funds needed to support the Peak District to be enjoyed by everyone, forever. You will help to raise funds to:
- Protect our peatlands. The Park contains some of the most degraded upland peatland anywhere in Europe. We’re working to restore Peak District blanket bogs and peatland back to health, conserving this vital carbon capturing habitat for the future.
- Restore habitats. Nature is in crisis even in our National Park. We’re working to create bigger, better and more joined up habitats across the Peak District, supporting biodiversity and providing essential corridors for wildlife.
- Connect people and communities to nature. The more people who are connected to nature, the more people will want to protect it. We are working to ensure people of all ages and backgrounds have opportunities to experience and care for our National Park.
- Ensure access for everyone. There are over 1,600 miles of paths within the National Park. We’re working to fund high quality path repair, improve access for people with disabilities and help more people enjoy their right to roam.
- Protect our cultural heritage. The Peak District landscape has been shaped by people. We’re working to protect and conserve these irreplaceable heritage sites, from historic buildings and industrial structures to pre-historic features.
If you’re enthusiastic about making a difference and helping protect and promote the UK’s first National Park, we’d love to hear from you. We are open to individuals looking to transition from other sectors.
What we can offer you
- 25 days annual leave + bank holidays (pro-rata)
- Two wellbeing days (pro-rata) – additional paid leave to support your mental, emotional and physical wellbeing
- Enjoy your birthday as a paid day off
- 2 days volunteer leave per year (and access to volunteer opportunities inside the Park)
- Flexible working - we support hybrid and adaptable hours to suit your lifestyle
- Family friendly policies – flexible hours and a culture of listening and support
- Getting to work in and around our beautiful Peak District National Park
To create a Peak District which is thriving for nature and people and is protected for generations to come.



The client requests no contact from agencies or media sales.
Harris Hill is working with a London based charity, who is partnering with Harris Hill to find them a Head of Communications who can start ASAP, for 6 to 12 months, on a full time basis.
We’re looking for someone with strong internal communications experience as well as leadership skills, the team have been through a lot of change and require someone who can pull them together, but also, have a lot of internal changes being planned with an internal communications strategy.
KEY RESPONSIBILITIES
Develop and deliver Communications strategy to deliver strategic objectives, in particular to raise our profile and improve understanding and reach of our work.
Lead, motivate and manage the Communications team to ensure delivery of the strategy and support the professional development of individual team members.
Work with the branch network where needed to act as liaison with regional and local media outlets to ensure PR opportunities are maximised
Act as the main POC for crisis comms planning with support from Director of Fundraising, Marketing and Communications (DFMC) and Deputy Director of Marketing and Communications (DDMC)
Act as the main POC for the crisis comms risk register and work with relevant internal stakeholders to ensure this is kept updated.
Ensure media training needs across the organisation are met and that anyone being interviewed by a media outlet is appropriately briefed and coached.
Accountable for the development, delivery and evaluation of the internal and change communications strategy that engages, motivates and informs employees and volunteers, ensuring organisations vision, mission, values and Standards remain at the forefront of delivery
Manage relationships with the organisations Celebrity Ambassadors as well as source new ones
Respond to political engagement requests where necessary.
Ensure that the senior management team is kept up to date with the latest relevant developments in national and regional government
Ensure that any crises which affect the wider sector are coordinated with counterparts at other organisations.
Consult on policy documents and coordinate the response from across the senior management team.
Manage the out of hours press office ensuring that there is the opportunity for the organisations network to speak to a press officer 24/7
Promote, maintain and protect brand, specifically supporting the branch network with reputational management issues and complaints as they arise
Ensure that any PR and digital communications and social media channels are aligned, appropriate and ‘on point’, helping to create relevant, integrated and timely messaging for their content
Plan, monitor and control budgets and resources to achieve agreed objectives
Work closely with the Head of Marketing, Head of Design, Head of Supporter Engagement, and wider teams to develop impactful, integrated campaigns which deliver joint objectives as part of the wider marketing and communications strategy.
Develop strong, collaborative relationships across the organisation and with key external stakeholders and partners.
Manage relationships with external agencies to ensure that projects are delivered on time and within budget and achieve agreed evaluation metrics.
This is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.
If you feel you are able to deliver and add value to this list of responsibilities, please get in touch for a full JD and details about the personal specification




