Head of Internal Communications  
Central London Office
Competitive salary and benefit scheme

Are you an experienced internal communications person looking for your next big challenge?  If you have experience of  developing and delivering strategic communications in a complex organisation together with a good understanding of internal audiences and the different channels used to engage with them then you could be just the person to help us deliver our five year strategy – More care to more people.
Reporting to the Deputy Director of Marketing, Communications and Digital Services you will be a key part of the Marcomms management team working closely with colleagues in Marketing, Creative Services, Digital, PR and Influencing to ensure a consistent and integrated approach. 

Key deliverables of the role include but are not limited to:

•  Developing and delivering internal communication plans that engage colleagues in our work and establish a culture of brand advocacy where colleagues and volunteers are inspired to share their Sue Ryder stories.
•  Leading on the delivery of our strategic communications strategy to ensure the organisation are informed and engaged with progress and achievements of our five year strategy
•  Leading on the development and delivery of the communications and engagement activity for the organisation wide culture development programme, We are Sue Ryder.
•  Growing and developing our existing communications channels and reviewing new channels when appropriate.
•  Leading on the development of our volunteer communications plans and campaigns.
•  Line managing the Internal Communications Manager, overseeing all internal communications.
•  Development of our annual report and impact report

Essential Requirements for the role:

•  Proven experience of developing and implementing internal communications strategies and plans in line with organisational goals across a large and complex organisation.
•  The ability to develop a network of relationships across a large organisation and to understand the challenges faced by a diverse range of internal stakeholders.
•  Managing and working with external suppliers
•  Experience of establishing innovative ways of communicating with staff across a large and disparate workforce, including developing video content
•  Effective communication and motivational skills with the ability to adapt communications to different audiences and circumstances.

*Competitive Benefits Package* – 25 days holiday rising to 30 plus bank holidays, buy and sell holiday scheme, private pension, staff discount with thousands of retailers, enhanced maternity pay, 15% off New Goods and lots more. Please visit our careers page for the full list  

About Us
 
Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness, the loss of a loved one or a neurological condition – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can

1st Interviews – 18th October 2019
2nd Interviews - 22nd October 2019

We’re looking for an outstanding communications manager to lead and develop the communications function of a national disability charity. 

In May 2020, we’ll embark on a new five-year strategy so we’re looking for an exceptional candidate who can play an important role in developing the communications strand. It’s an exciting time to join us as we look to expand our digital presence and resources to support more people affected by spinal cord injury. 

What does the role involve? 

The job is incredibly varied, and you will utilise a diverse skillset working on different projects across the organisation.

On a day-to-day basis, you will line manage the communications assistant and support them to deliver our monthly e-newsletter programme and maintain our social media presence. You’ll also lead on the development of our website, act as a brand guardian for the organisation, increase Back Up’s profile, and deliver key publications and reports. The role will combine elements of both operational and strategic work, so it would suit a person who’s happy to work on a news story one day, while writing a board report the next. 

It is a hugely rewarding opportunity to bring the fantastic impact of Back Up’s work to life – helping us raise more funds and support more people affected by spinal cord injury. 

Is Back Up a good place to work? 

Back Up has a great culture. There are no silos – something reinforced by the charity’s size, a one-team ethos and socialising together. Back Up runs anonymous staff morale surveys and we consistently score well above the sector average on every question. Colleagues are professional, approachable, supportive and warm. You will work in a successful team at a leading charity with an international reputation in its field, working very close to the cause. Fun is one of our core values and it comes through in our work. There are sometimes friendly dogs in the office and a cake or two to enjoy! Watch an interview with our team to find out more about why people love to work here. 

How do I apply? 

A job description and an equal opportunities form should all be downloaded using the links below. 

Please send: 

• Your CV 

• The Equal Opportunities Form 

• A covering letter of no more than 2 pages 

What you send should address the points in the person specification (the second part of the Job Description) and persuade us that, especially in the case of each essential item, you have the potential we are looking for. 

Great opportunity for an empathetic and experienced person to join the Wellbeing team of a supportive and friendly charity near Portobello Road in Kensington. You will encourage and support people with mental health needs or disabilities to improve their wellbeing through volunteering, skills development and social activities.

The role involves:

• One-to-one support work
• Maintaining accurate records, data entry and analysis
• Communicating with other charities and organisations to find supportive volunteering placements
• Planning and delivering community volunteering taster days
• Helping to recruit, train and supervise volunteer mentor/buddies for people who need additional support to volunteer

You will:

• Have experience of working in a mental health and/or learning or physical disability service
• Have effective administration, case management and IT skills, with the ability to set and meet deadlines 
• Experience of using Excel and database systems
• Excellent interpersonal skills and the ability to work as part of a team
• Strong verbal and written communication skills including report writing and basic data analysis
• Commitment to the values of the Volunteer Centre Kensington and Chelsea and of our Wellbeing Programme.

You will be working four days (28 hours) per week, under the supervision of the Head of Wellbeing.

For further information please see the attached Job Description and Person Specification.

Closing Date: Please note that we may close early if we find a suitable candidate. 

Unfortunately, due to time constraints, we will only be able to reply to applicants that we are calling to interview.

Want to use your skills in partnership communications to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

Join WaterAid as our Partnership Communications Manager - HSBC to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2018 Great Place to Work® award-winning organisation.

You will play a crucial role in developing and delivering the WaterAid communications strategy for the HSBC partnership and manage the relationship with communications teams at HSBC and the other NGO partners.

In this role you'll develop and deliver a communications strategy for the final stages of the HSBC partnership from 2017 to 2020 and ensure the legacy of the HSBC Water Programme.

This is a 6 months fixed contract, full time.

This will include:

• Collaborating with internal stakeholders notably from the Corporate Partnerships team and the Communications teams across all of our members to ensure we maximise opportunities across all channels
• Planning and delivering, high profile communications activities that engage audiences in inspiring and innovative ways to ensure we maximise opportunities from the partnership in the final stages of the partnership term and beyond.
• Planning and managing a six-figure budget for communications.
• Acting as a brand guardian for the partnership.
• Working with the film and photo teams to provide a regular flow of case studies and stories from our work.
• Identifying issues which could potentially damage WaterAid's or HSBC's reputation and recommend actions to mitigate this risk including media lines to take.
• Work closely with the policy department to find cross-working opportunities in relation to sustainable development.
• Evaluating and reporting on progress and success of activities and devising end of programme reporting and communications activities.
• Working closely with communications teams from HSBC, Earthwatch and WWF on multilateral communications projects, including events and publications.
• Managing the communications workflow of the Partnerships and Communications Officer
• Seeking strategic opportunities to communicate with audiences.

To be successful, you'll need:

• Solid experience developing and implementing communications strategies which engage a wide range of stakeholders.
• Experience of project management at a strategic level,
• Commercial acumen and proven experience of delivering communications activities.
• Organised and thorough approach to planning and managing projects, suppliers and budgets.
• Ability to manage and prioritise a busy and varied workload.
• Accurate written and verbal communication skills in English.
• Confidence and experience in effective stakeholder relationship management.
• Ability to generate and develop creative ideas, with a good eye for brand, design, film and photography.
• Knowledge of latest communications trends across a range of channels.
• Ability to work well independently and collaboratively as part of a team to drive results and successful outcomes.
• Good knowledge of story gathering and storytelling, ideally with experience of managing film and photography trips.
• Ability to work varied hours, including occasional evening and weekend commitments.

To see the full job pack, please click 'Apply'

Additional Information
WaterAid benefits include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
• Sabbaticals
• Volunteer Day

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Please apply by submitting your CV and a cover letter.

Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date. Please apply as soon as possible to avoid disappointment. Applications will close one minute before midnight on 25th October.

Salary £38,000 with excellent benefits.

WaterAid is fully committed to protecting those with whom it comes into contact in WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct.

We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained. WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us.

Are you looking for an opportunity to use your excellent communication skills to improve the lives of vulnerable people in London? We’re looking for an outstanding Communications Manager to lead and develop the communications function of a SW London homelessness charity - SPEAR.

You will join SPEAR’s Fundraising and Communications department at an exciting time.  For the last few years, the communications at SPEAR has been taken on by the fundraising team.  However, with the demand on our front line services ever increasing, this new role within SPEAR gives you the opportunity to really transform and shape communications, whilst also developing a communications strategy in partnership with fundraising, senior management and consultants.

Working at SPEAR

SPEAR is a charity with a longstanding reputation that has been transforming lives of those experiencing homelessness for over 32 years.  SPEAR’s services are in five boroughs; Richmond, Merton, Sutton, Wandsworth and Kingston. 

Around 100 staff now work at SPEAR and in a staff survey, staff said that one of the main reasons people enjoy their job is because of the people they work with.  We are a friendly and inclusive charity, with a committed Senior Management team and Board of Trustees.

Location of work

You will be based in our 9 Briar Road, Twickenham, Head Office alongside SPEAR’s Head office team including fundraising, finance and HR.  But due to the nature of the role you will be encouraged to visit other frontline offices across the five boroughs (one of those also being in Twickenham) to broaden your network and understanding of the charity.  Home working will also be permitted.

Closing date

Tuesday 28th October 2019

Interview date:

Monday 4th November 2019

We have an exciting opportunity available for a Communications Manager to join our team based in Brighton. You will join us on a full time, permanent basis and in return, we are offering a competitive salary of £28,000 - £30,700 per annum.

In return for joining us, we will offer an excellent benefits package, including:

- Pension Scheme – minimum of 4% employee and employer contribution
- Excellent training opportunities
- Access to a number of University of Brighton facilities
- Excellent staff support systems
- 20% off in BSU café-bars (not alcohol)
- 20% off clothing in BSU shops (not sale items)
- Travel Loan Scheme for bus or rail travel card
- Cycle-to-Work Loan Scheme
- Child Care Voucher Scheme

About the role:

As our Communications Manager, you will be responsible for delivering high quality communications and marketing across all physical sites and online channels, to increase student awareness and engagement of Brighton Students’ Union and its activities.

Key duties and responsibilities of our Communications Manager:

- Responsible for ensuring all Brighton Students’ Union’s marketing and communication channels are up to date and contain relevant and appropriate materials
- Ensure BSU are utilising all current and relevant communication channels to maintain the maximum reach to potential and current students
- Develop and deliver a communications strategy to support BSU’s strategic plan
- Support and develop the Union’s student-led student media channels alongside media volunteers
- Responsible for the recruitment, induction and ongoing training of all team members, in close liaison with the HR Department
- Work in a manner which reflects the values and democratic structure of the Union as shown in the Union’s Articles and Strategic Plan

Skills and experience required to be our Communications Manager:

- Degree in relevant field, or related qualification, or extensive proven experience
- Creating engaging and targeted communications for specific groups
- Leading on successful marketing campaigns, including planning, delivery and evaluation
- Good understanding of GDPR and its effect on communications and marketing
- Experience of managing and developing a website with associated software
- Experience of working on multiple projects simultaneously, often with competing deadlines
- Experience managing a small team of staff or volunteers

If you feel that you have the skills and experience required to become our Communications Manager, please click ‘apply’ today – we would love to hear from you!

Closing Date – Sunday 3rd November 2019
Interview Date – Wednesday 20th November 2019

BIRDLIFE INTERNATIONAL

Digital Communications and Campaigns Officer

• Location: Cambridge, UK
• Full time: 35 hours per week
• Contract: Open-ended
• Salary: £25,000 - £30,000 pro rata plus competitive 12% pension benefit
• Annual Leave: 25 days pro rata in year 1, increasing by 1 day pa to 28 days

BirdLife International is the world’s largest nature conservation partnership. With a presence in over 110 countries, and over ten million supporters and volunteers, we are often referred to as ‘conservation’s best kept secret’. We want your help to change that.

In this crucial role, which places you at the centre of the newly-restructured Global Communications Team, you will lead on developing the way we engage with the general public through our digital channels.

The postholder’s key responsibilities will include:

• Leading on the conceptualisation and delivery of awareness-raising campaigns;
• Providing support on digital fundraising appeals;
• Working with BirdLife Partners and key stakeholders to identify upcoming events and opportunities, and build engaging messages around them;
• Developing our social media strategy, with particular focus on strengthening the visibility of the BirdLife brand and its programmes;
• Working with the Content & Stories team to identify gaps in our content and opportunities to synergise with ongoing campaigns and priorities;
• As part of the Global Communications Team, input into the development of the next iteration of BirdLife International’s external-facing website

The ideal candidate will have:

• Good general education – ideally a University Degree or equivalent in communications, journalism or marketing

• Fluency in English (additional languages, especially Spanish or French, are an asset)

• Experience in digital communications or marketing with demonstrated success, preferably in the not-for-profit sector

• Proven ability to write and deliver effective, audience-focused communications and campaigns 

• Good written and oral communication skills with the ability to understand complex policy and scientific issues and to articulate these in an accessible, catchy way - including using story-telling, case studies, illustrations, infographics, videos and social media

• Demonstrable ability to create and follow work plans and prioritise own workload with minimum supervision.

• Demonstrable ability to react quickly to unforeseen/unplanned communications opportunities

• Flexibility and adaptability (multiple assignments, working under pressure, responsiveness to requests, follow-up of decisions)

• Appreciation of cross-cultural sensitivities with the ability to exercise discretion and show sound judgement

A detailed job description can be found on our website.

Closing date: 31 October 2019

Application: Applications should include a covering letter summarising the applicant’s suitability for the position, a detailed CV and contact details of two referees known to the applicant in a professional capacity. Applications should be sent by email, stating where the advert was seen.

Interviews: Only shortlisted candidates will be contacted. Interviews will be held week commencing 11 November 2019

Job Title: Communications Officer

Reports to: Head of Fundraising & PR

Location: Lifelites, 26 Great Queen Street, London, WC2B 5BL

Hours: 34 per week

Duration: Permanent, Full-time

Salary: Circa £28,500

Lifelites’ goal

Lifelites is a small charity with a unique mission to donate life-changing technology packages to give life-limited and disabled children using hospice services a chance to play, be creative, control something for themselves and communicate, for as long as it is possible. We donate this technology, including training on how to use it and technical support, for children using every children’s hospice service in the British Isles. 

Purpose of the role

The Communications Officer is a key role within the Fundraising & PR Team, providing the full communications remit for Lifelites. This remit includes creating media opportunities for Lifelites; planning and managing the annual schedule of communications; managing the day to day running of the website and social media activity.

The candidate

We are looking for someone wishing to dedicate themselves to making a positive difference to the lives of life-limited and disabled children. You will need to work efficiently with colleagues, fundraisers and volunteers to raise the £750,000 we need each year to give these children a chance to escape the confines of their conditions.

You will need the right balance of experience, professionalism and friendliness and be willing to pick up the phone to make a new contact. And you will have the desire and skill to develop relationships with external parties, media, donors and volunteers to build Lifelites’ community of funders to help us do more for the children we support.

Main duties and responsibilities

• Promotion of existing and new activities to engage target audiences through communications and maximise fundraising

• Developing marketing materials to support fundraising

• Supporting fundraising activities and campaigns

• Sourcing and securing press, TV and radio opportunities for Lifelites

• Website and social media management

• Oversight of communications at external activities

• Assisting with the communications to hospice staff

• Strategy, analytics, and PR reporting

At Lifelites we reward our employees’ hard work with benefits that include:

• 25 days annual leave (plus extra days off between Christmas and New Year)

• 4pm finish on Fridays + many more benefits!

Please apply addressing the person specification below by sending your CV and a covering letter (maximum of two sides of A4) indicating why you think you are the right person for this job. Please direct applications and any queries to: Samuel Davies, head of fundraising & PR

Closing date for applications: Friday 25 October

Interviews to be held week commencing 28 October

Communications & Digital Fundraising Officer

Reports to: Head of Evidence and Knowledge Management

Responsible for: Interns and or freelancers

Salary: £23,866 - £25,463 pro rata

Hours: 3 days a week (21 hours) – days are flexible and can be agreed on appointment

Terms: 12-month fixed-term contract, (possibility of renewal, subject to funding)

FORWARD is an African-led, women’s rights organisation. Our work focuses on the issues of Female Genital Mutilation (FGM), child marriage, and other forms of Violence Against Women and Girls (VAWG) that impact on the health, dignity and wellbeing of African women and girls. We work for the day when African women enjoy equal rights and opportunities, have control over their own bodies and are free from violence. To achieve this, we work with community members, key professionals, policymakers, and through strategic networks and partnerships.

FORWARD is seeking an experienced Communications & Digital Fundraising Officer to work directly with the Head of Evidence and Knowledge Management and to lead on all FORWARD’s communications and digital fundraising strategies and activities. You will be expected to grow our digital and social media presence and to increase our online fundraising capacity and donations. You will also lead on all FORWARD’s communications, overseeing the content and design of all marketing materials and publications, planning external events, and managing arts projects and collaborations.

Job Purpose

You will lead on social communications and digital fundraising at an exciting time when FORAWARS has recently launched its new branding and website. You will make a significant contribution to the growth of the organisation’s brand and digital presence.

Your main responsibilities will be:

1. Website and social media management
2. Digital Fundraising
3. Communication, content creation and information dissemination
4. Other activities that will support the organisation run their external events

As part of the recruitment and selection process FORWARD may undertake DBS (Disclosure & Barring Service) checks where appropriate for all individuals who will work directly with children and vulnerable adults. We are committed to welcoming people from diverse backgrounds, cultures and experiences.  oFORWARD considers being female a Genuine Occupational Requirement for this post under the Equality Act 2010.

Closing date:  27 October 2019 and Interview dates: Week commencing 4th November.

To apply for this post please read the Job Description and send back a completed Application Form and Equal Opportunities Form

Please state this reference in your application: CDF2019

Due to the volume of applications only shortlisted candidates will be contacted. We are sorry we are unable to reply to all submissions.

Permanent – Communications Manager (Young Ambassadors)

Full time- 35 hours a week

Youth charity The Prince's Trust enables young people to develop the confidence and skills they need to live, learn and earn. Our job is to inspire, support and encourage young people to reach their full potential, and to work with colleagues across the UK to realise The Trust’s bold ambition to transform a million more young lives over the next ten years.

Some of the most inspiring advocates of our work are young people themselves, which is why we encourage a number of those we support to become Young Ambassadors for The Trust. Our Young Ambassador programme is a personal development programme for a select group of young people who have all been supported by The Trust and are now in a successful outcome. These young people receive support and training in how to share their inspiring stories with others before volunteering some of their time to help us raise awareness what we do. They bring people closer to The Trust by talking about their experiences and demonstrating the impact of our work, ultimately helping us to motivate our audiences so that we can provide support for more young people.

As Communications Manager (Young Ambassadors), you will work in partnership with a network of colleagues who look after our Young Ambassadors in our regions and countries, as well as triage requests for Young Ambassadors which come from our national team. You will develop our UK-wide engagement strategy and take responsibility for the development of our Amplified initiative, which is our “always on” content campaign by young people, for young people.

Reporting into our Head of Communications, the newly created role is based in London but will work with colleagues across the UK.

We are looking for a dynamic and innovative communicator who has the ability to inspire confidence and engagement in a range of audiences, as well as to manage multiple projects and stakeholders comfortably. Your excellent collaboration skills and ability to develop strong working relationships, combined with your experience in delivering high impact communications campaigns, will make you an ideal candidate for this role.

If you believe you are the right person to support our vision, we want to hear from you. Your enthusiasm and expertise will help us to make a real difference to the lives of young people who need our support.

To learn more about the role please visit our website.

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years. Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper. We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world. We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to click here to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role
Crisis is currently recruiting for a Volunteer Coordinator to ensure the efficient running of all volunteering activities in Crisis Skylight London. Coordinating volunteer recruitment and ensuring volunteers are fully utilised in order to help achieve Crisis’ aims and objectives. You will be working with all the member-facing teams across Crisis.

In this role you will be managing, developing and monitoring volunteer programmes and ensuring that volunteers have the best of experiences. You will work with the national Volunteer Manager in the implementation of the Crisis Volunteering Strategy and Business Plan, thus ensuring the spread of good practice in all aspects of volunteering across Crisis. An important part of this role is involving our members in volunteering for Crisis.

About you

The ideal candidate will have experience of coordinating volunteers, an understanding of volunteers’ motivations and the benefits they bring to Crisis. You will also have the ability to develop good working relationships with colleagues, volunteers and external partners and confident in providing advice and guidance to others around policy, procedure and good practice. An understanding of the importance of involving members in volunteering is also key to this role.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sounds like the opportunity for you please on our website. The job description is available on our website by clicking on the 'Vacancy Details' button.

Closing date: Wednesday 23 October 2019 (11.59pm)
Interview date: Wednesday 6 November 2019

If you would like to request any additional information about the role, please contact the HR Team. Contact details can be found on our website.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

Crisis Skylight Brent, based in Harlesden, provides housing, education, employment, volunteering, wellbeing and mental health services that help people leave homelessness. An important part of our work is also influencing the local provision of services for homeless people, and the new Volunteer Coordinator will support member volunteering activities linked to that. 

About the role 
As Volunteer Co-ordinator, you will be part of Skylight team recruiting volunteers to support the delivery of the Skylight service and supporting our members to access volunteering opportunities as they strive to end their homelessness. The main responsibilities include; the efficient running of all volunteer activities, developing member volunteering activities linked with our local and national influencing and campaigning, and working with the National Volunteering Manager in the implementation of the Crisis Volunteering Strategy.

Knowledge/Skills and Experience:

About you 
To be successful in this role you will have demonstrable experience of volunteer management best practice, including developing and supporting a wide range of volunteering opportunities and an understanding of volunteers’ motivations and the benefits they bring to Crisis. You will also have experience of working with socially excluded groups and individuals including supporting them to participate in user involvement initiatives and be able to demonstrate a clear understanding of how volunteering can bring about positive change. 

Benefits 
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
• Mandatory pension scheme, with an employer contribution of 8.5% 
• 25 days’ annual leave which increases with service to 28 days 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

How to apply 
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button. 

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 20 October 2019 (11.59pm) 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Mind BLMK are seeking a Communications and Marketing Officer to provide branding, editorial, production and communications support to ensure the effective and targeted marketing and promotion of Mind BLMK’s services; to be instrumental in ensuring that communications are reputable, influential, and informative for the full range of stakeholders.

Title: Communications and Marketing Officer
Working base: Flitwick
Contract type: Permanent
Salary: £21,500 pro rata per annum
Contracted hours: 15 per week, Mon-Fri 3 hours per day, with flexibility as agreed

Duties include:

• Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials.
• Support the data capture, monitoring of and reporting on the effectiveness of marketing, PR and publicity activities, making recommendations as required.
• Hold responsibility for the implementation of Mind branding guidelines and specifications across the organisation; reviewing, monitoring, and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
• Hold responsibility for the publication and distribution of press materials, news stories, and updates, both internally and externally.
• Hold responsibility for managing, maintaining and reviewing Mind BLMK’s websites, social media accounts, Mailchimp newsletters, and web administration profiles and content (including but not limited to - Facebook, Twitter, Instagram, Linked In).
• Liaise with designers and printers to support the creation and implementation of the Annual Review, leaflets and posters, as required.
• Co-ordination and implementation of Communication focused volunteers and ambassadors, as requested or as appropriate.
• Promote collaborative working with colleagues to deliver on marketing, training, and fundraising potential.
• Supporting fundraising led campaigns, such as RED January and targeted events aimed at supporters and/or stakeholders.
• Provide support with Communications to wider Mind BLMK colleagues, volunteers and supporters, as required.
• Attending events and taking photographs for marketing purposes.
• Write, edit and proof read communications material to ensure consistency and compliance with Mind BLMK’s branding, values, key messages, and style guidelines.

Closing date: Thursday 31st October 2019 at 12pm

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can complete your application.

Mind BLMK is an equal opportunities employer. 
We hold the Investors in People standard as well as a commitment to Disability Confident and Mindful Employer charters.

No agencies please.

Position Summary

This is an incredible time to be joining FoodCycle. It’s our 10th year and in that time we have served 1 million meals to people who are hungry and lonely. We have 39 Projects around the country supported by an excellent team of Regional Managers who provide training to volunteers to ensure our meals are consistently served every week to vulnerable people.

The Head of Marketing leads on the development and implementation of the organisations communications and marketing strategy, driving forward an understanding of the work of FoodCycle and engaging supporter audiences though campaign delivery, digital communications, PR and marketing. You will lead a small team to create supporter journey marketing campaigns that raise awareness of our work, segment and build our communities, including the digital community and will help maximize our reach to both supporters and potential beneficiaries. You will have a passion for data to help both develop strategy and understand achievement. 

You will work closely with teams across the charity to ensure that our marketing and communications needs are met and that we become known as charity that delivers innovative, engaging and effective campaigns and communications initiatives in support of our beneficiaries. 

We provide flexible working hours and the opportunity to work from home. 

Strategic Marketing and Communications Leadership

1. Work with the CEO, Head of Fundraising and Head of Programmes to deliver a communications and marketing strategy for effective awareness of FoodCycle’s mission and purpose across the entire spectrum of communications disciplines including: digital and social media, print, public relations, celebrity/influencer management, internal communications and  brand marketing
2. Assess and analyse data across email, web, CRM, PPC and digital marketing data sets to help inform strategy and ensure marketing decisions are data-driven.
3. To drive awareness through supporter engagement (volunteers and donors) achieving KPIs on annual volunteer numbers and financial donation targets
4. Ensure the organisation engages with a diverse audience, ensuring all target audiences are communicated with regularly, positively and consistently measuring impact and effectiveness.
5. Responsible for the achievement of marketing/communications, PR goals and financial objectives
6. Ensure that evaluation systems are in place related to these goals and objectives and report progress to CEO and Trustee Board
7. Develop and be responsible for short and long-term plans and budgets for the marketing/communications and PR programme and its activities.
8. Act as brand guardian ensuring consistency across all internal and external communications
9. Identify issues that could potentially damage the organisations reputation and recommend actions to mitigate this risk
10. Keep informed of developments in the fields of marketing, communications and PR, charity management and governance and use this information to help FoodCycle operate with initiative and innovation

Website and Social Media

1. Take overall responsibility for the development and management of the website and workplace intranet including generating and directing the generation of content, overseeing improvements to, functionality, maximizing its potential and monitoring its performance
2. Using UX and understanding key stakeholders, work with our agency to redesign our web-site using word-press to maximise our goals for fundraising, recruiting volunteers and enabling beneficiaries to find a meal.
3. Maximise best use of Google Ads, particularly working with our agency to scale up spend and maintain efficiency as much as possible.
4. Oversee FoodCycle’s social media presence, sourcing and sharing newsworthy content from both outside and within the organisation
5. Recruit, train and build a team of social media volunteers from across all projects to help fulfil our goals both at a local and national level – developing training for webinars and our annual conference
6. Ascertain best use of Facebook advertising
7. Analyse the success of digital strategies using appropriate tools

Campaigns and communications

1. Develop and implement a calendar of campaigns throughout the year to help FoodCycle demonstrate achievement of aims whilst heling us achieve other goals
2. Oversee the copy for all newsletters published for various stakeholders
3. Ensure all communications databases are relevant and up to date  prior to scheduling any communication – either internally or externally

Publications

1. Manage and lead on copy writing and production of marketing materials and key publications including impact reports and project literature
2. Oversee the management and development of guest and volunteer surveys together with case study database

Publicity and Media

1. Increase the organisation’s profile across media in particular local media and build relationship with influencers and organisations
2. Develop a bank of spokespeople for the organisation including guests and volunteers
3. Provide opportunities for the CEO to act as the spokesperson for the organisation
4. Develop relationships with target media
5. Write press articles and statements
6. Respond to requests from the press for comments, views and supporting opportunities for further engagement on relevant topics

Managing health, safety and security

1. Promote and ensure safe working for self and others by strict adherence to FoodCycle’s Safeguarding and  Health and Safety policies
2. To ensure that the charity’s fundraising and marketing activities comply with the Fundraising Code, as published by the Fundraising Regulator
3. Ensure that security of sensitive information is maintained and complies with the requirements of GDPR

Digital Fundraising  and Approach

1. Work with Head of Fundraising to develop and deliver a digital fundraising strategy to maximise opportunities presented by digital to successfully engage with stakeholders and donors
2. Capture all key information about relationships on salesforce to improve  the quality of management information to drive income generation, engagement, mobilisation and improve decision making

Act as member of the Senior Management Team

1. As part of the SMT, work in collaboration with the Chief Executive, Head of Fundraising and  Head of Programmes to develop strategy for whole of FoodCycle so that our growth is financially sustainable.
2. Accountable for the effective management of marketing expenditure including effective budget preparation, planning, monitoring and review
3. Leadership, recruitment, development, retention and appraisal of staff in accordance with the standards set out in FoodCycle’s policies and procedures
4. Provide reports, attend meetings advise and support the CEO and trustees to all matters relating to marketing.
5. Represent FoodCycle at events and third party events including speaking as required.
6. Build upon existing marketing, social media and communication policies ensuring the safety and well being of all stakeholders including guests, volunteers and donors

Other Duties

1. To network effectively for FoodCycle within London and beyond as and when necessary
2. Develop a broad knowledge and understanding of FoodCycle’s programmes and the wider sustainability agenda, to ensure key environmental and social issues can be expressed confidently in public.
3. To lead by example and encourage all employees to conduct their activities in a similar manner to reflect the values of FoodCycle.