Volunteer communications jobs

Communications Manager 

Self- Employed Contract: £20 per hour 
Contract and term: 12-month contract, with the possibility of extension 
Hours: 35 hours per week  
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark  
Start date: February2026

Benefits of working with Kineara: 

• A competitive salary 

• Flexible, hybrid working and locations 

• An Wellbeing day entitlement of 10 days, plus bank holidays 

• Personalised wellbeing support offer 

Are you looking for a pivotal role which will shape the future of a CIC and charity working on key social justice challenges? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you! 

Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and strategic relationship-building with existing and potential funders.

You will work closely with project managers and SLT (Senior Leadership Team) to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals.  

You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation. 

Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other. 

Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.

Job Description 

Communications 

• Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues 

• Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach. 

• Manage the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc. 

• Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website 

• Work closely with IT and business managers to ensure smooth running of internal communications 

Fundraising 

• Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our work 

• Write grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable 

• Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations. 

• Work with Finance Lead on finance strategy, costings, budgets, resource allocation 

Impact 

• Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services 

• Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders. 

Business 

• Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT) 

Person Specification 

Attributes 

With a strong alignment with Kineara’s values, you will be: 

• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders. 

• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online 

• Passionate about addressing poverty and inequality, and commitment to equality and diversity 

• A self-starter and a team player, with a flair for building relationships. 

• Creative, enjoy innovative thinking and using your initiative. 

• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed. 

• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation. 

• Analytical and reflective, but with excellent time management and ability to work under pressure. 

Experience and Skills 

We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in: 
 

• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing. 

• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach. 

• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.

• Developing brands and brand awareness in line with organisational objectives

• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact. 

• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management 

• Creating and executing community, outreach and fundraising events. 

• Strong IT skills and familiarity with CRM databases, MS Office, Word Press. 

• Ability to put together and manage project budgets. 

• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups 

• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools 

• Managing communications/fundraising officers and external consultants 

How to apply 

To apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:  

• Why you wish to apply for this role   

• Your relevant experience, knowledge and skills, based on the person specification above.   

• What other qualities you have that you could bring to the role   

• When you are available to begin work   

Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along, so do send your applications sooner rather than later to not miss your chance! 

We look forward to receiving your application!  

The Bikeability Trust is entering a new exciting phase of our strategy to 2035 to ensure more children can cycle with confidence. A year into our strategy we have reviewed Executive Team roles and responsibilities and are now looking for a creative Communications and Fundraising Director to lead our mission driven communications, income generation and impact reporting functions.

You will be an experience senior leader in communications, who has the drive to take our strategy to the next level. A key member of the Executive Team, working across the home based diverse staff team to bring together the impact of our work through corporate communications and influencing. We recommend reading our annual reviews on the Bikeability website to see a flavour of the work you could be leading.

Our income generation work is focussed on small impactful corporate partnerships, we have tested some individual giving and are planning to host a fundraising Ball in 2026. Experience in fundraising is desirable, with communications experience as essential as this role will ensure strong relationships with Government. 

If you would like to have a short discussion with the CEO before applying please contact Emily Cherry CEO. We are looking to interview shortlisted candidates on the 23rd or 25th February. We are looking for a candidate to start from 1st April or sooner. 

The Marketing and Communications Manager will support the delivery of Ella’s integrated communications, marketing and emerging advocacy work. This role will help to ensure Ella’s reaches and influences external audiences effectively — raising awareness of the challenges faced by survivors, strengthening Ella’s public profile, and increasing engagement with supporters, partners and the wider public.

The postholder will lead our marketing and communications across digital channels, the website, impact reporting and organisational campaigns and also play a lead role in developing and delivering our advocacy and campaigning activity.  This is a hands-on role for a keen marketer and strong communicator motivated by social impact and ethical, survivor-centred storytelling. 

This is a pivotal moment for Ella's communications. We need someone ready to take the reins of our digital presence and drive our voice forward with confidence and creativity. You'll own our communications channels day-to-day, shaping how we show up online, how we tell survivor stories ethically and powerfully, and how we cut through to reach the audiences that matter.

This isn't about maintaining the status quo. We're looking for someone who can elevate our content, grow our reach, and make Ella's unmissable across digital platforms. You'll lead the charge on building our website into a stronger resource, creating content that moves people to action, and ensuring our impact work translates into compelling stories that resonate with supporters, funders, and the wider public.

We’re looking for a dynamic and motivated Volunteer Coordinator to lead and support our volunteers during our final year.

This role is perfect for someone who understands volunteering from the inside, whether as a volunteer themselves or through close involvement, and knows what volunteers need to feel confident, valued, and effective. 

You don’t need formal management experience. What matters most is that you’re a self-starter, a great communicator, and passionate about enabling people to contribute their time and skills to improve local health and care services. 

This is a unique opportunity to play a central role in Healthwatch Wakefield’s final year and to support volunteers to make a real difference to local people’s lives. You’ll be trusted to shape the role, bring ideas, and leave a meaningful legacy. 

We’re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we’re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we want you to apply. 

The deadline to apply is Tuesday 10 February 2026 but we may close this opportunity earlier if we receive enough suitable candidates.

Benefits include hybrid and flexible working, 28 days holiday per annum not including Bank Holidays (pro rata), 5% employer pension contribution, access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.

Find full details in the Application Pack.

About you

You might be someone who:

• Has experience of volunteering or working closely with volunteers.
• Understands what helps volunteers succeed and stay motivated.
• Is organised, proactive and able to work independently.
• Enjoys building relationships and supporting people.
• Is confident recruiting and engaging with people from diverse communities.
• Shares our commitment to improving health and care services.

Why join us?

This is a unique opportunity to play a central role in Healthwatch Wakefield’s final year and to support volunteers to make a real difference to local people’s lives. You’ll be trusted to shape the role, bring ideas, and leave a meaningful legacy.

We’re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we’re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we encourage you to apply.

What you’ll do

• Reignite enthusiasm among our existing volunteers, reconnecting them with our mission and encouraging active involvement.
• Recruit volunteers from a wide range of backgrounds and communities.
• Design and deliver welcoming, engaging inductions.
• Support, motivate, and retain volunteers, ensuring they feel informed, valued and confident.
• Match volunteers to meaningful opportunities that suit their skills and interests.
• Be a key point of contact for volunteers, offering guidance, encouragement, and practical support.
• Work closely with colleagues to make sure volunteers are embedded across our work.
• Help make sure volunteering activity supports Healthwatch Wakefield’s impact in its final year.

Essential criteria

• Experience of volunteering and/or working closely with volunteers.
• A good understanding of what volunteers need to feel supported, motivated and successful.
• Ability to recruit, induct, and support volunteers in a positive and engaging way.
• Strong communication and relationship-building skills.
• Ability to work independently, take initiative, and manage your own workload.
• Organised, reliable, and able to juggle multiple tasks.
• Commitment to equality, inclusion, and reaching diverse communities.
• A genuine interest in improving local health and care services.
• Administrative skills, including record keeping, report writing, and use of IT systems.

Desirable criteria

• Experience of coordinating or supporting volunteers in a paid or voluntary role.
• Experience of supporting volunteers with different skills, needs, and backgrounds.
• Experience of community engagement or outreach work.
• Confidence delivering inductions, briefings, or group sessions.
• Understanding of the health, care or voluntary and community sector.

The core purpose is to inspire and grow a network of local volunteers, enabling them to champion their churches and organise events that foster community engagement. We are looking for someone who can inspire volunteers to cherish and take responsibility for their local church. Someone who can build relationships with our local communities and engage, support and grow our network of local volunteers.

We need someone who will work closely and enthusiastically with our small team to develop, encourage and enable community use of and care for our historic buildings.

Above all, we need an excellent communicator, and someone who can engender a collaborative working approach.

In supporting and developing our volunteering initiatives, we need someone who will be the organisation’s lead on health and safety, embedding best practice across all operations and ensuring compliance with relevant legislation.

The Volunteering & Community Officer plays a pivotal role in engaging and supporting volunteers to care for historic churches across England and Wales. The position may be full-time or split into two part-time roles, with flexible, home-based working and regular travel to sites.

​About the team​

The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.

Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content. 

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About this role

We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.

Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:

• Supporting our Philanthropy team to engage donors in our work and through our series of events.
• Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
• Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.

Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.

We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.

You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.

This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.

​Key responsibilities

• Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
• Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
• Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
• Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
• Supporting the Communications team by preparing materials for events and online campaigns.
• Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best. 
• Using data and feedback to improve content quality and relevance.
• Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
• Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
• Working with our portfolio partners and the Investment team to gather and share their insights and stories.
• Escalating risks or delays early, providing clear context and options.
• Applying inclusive language and accessibility standards in all content.
• Actively seeking opportunities to learn about new digital tools and trends. 

​Person specification

​Essential​

• A highly developed understanding of online platforms and social media algorithms.
• Experience creating accurate, engaging content for online platforms.
• Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
• A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
• Ability to adapt content strategies to meet the changing needs of the audience and the platform.
• Experience of using data and insights to optimise content, engagement and grow followers.
• Demonstrably up to date with emerging digital trends and an interest in online community building.
• Ability to follow agreed processes, templates, and brand guidelines.
• Strong organisational skills to plan and sequence tasks effectively.
• Attention to detail and commitment to delivering work to agreed standards.
• A willingness to learn and adapt to new tools and approaches.
• Collaborative approach, building positive relationships within the team.
• Commitment to Impetus’ mission and values, including equality, diversity, and inclusion. 

Desirable​

• Experience in video / film production and optimising video content for online platforms.
• Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
• Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
• An interest in the education and / or youth employment policy landscape.
• An interest in the UK youth and / or charity sectors. ​

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​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

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​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

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How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 8th February 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on Thursday 19th February 2026.​

2nd Interviews will take place on w/c 23rd February 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

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Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

IT & Communications Deputy Lead

Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.

About the Role

We’re looking for an IT & Communications Deputy Lead to help maintain and develop our digital infrastructure across multiple sites. This is a hands-on role where you’ll support networks, cloud systems, AV, telephony, and user services, ensuring reliable and secure IT operations. The role assists with day-to-day operations, routine maintenance, installations, troubleshooting and documentation, ensuring reliable and secure IT services across all sites.

Core Responsibilities to include but not be limited to:

• Maintain and develop IT and communications infrastructure, including networks and cloud systems.
• Provide first and second-line support to staff and guests.
• Assist with installations and routine maintenance of networking, Wi-Fi, VOIP, CCTV, and AV systems.
• Help administer Microsoft 365, device management, and basic cybersecurity controls.
• Keep documentation and asset records up to date.
• Contribute to IT aspects of refurbishment and infrastructure projects.
• Promote good digital security practices.
• Deputise for the IT & Communications Lead when required.

Person Specification

• Practical experience in IT support, networking, or systems administration.
• Strong knowledge of Microsoft 365 and device management.
• Basic networking understanding (routing, switching, Wi-Fi) and eagerness to learn more.
• Hands-on approach with confidence installing equipment and hardware.
• Excellent troubleshooting and communication skills.
• Organised and detail-oriented.

Desirable Skills and Qualifications:

Experience with fibre, VOIP, CCTV, AV systems, cybersecurity principles and endpoint protection tools, experience in remote, muti-site and estate-based environments and technical certifications (CompTIA, Microsoft, Cisco) or willingness to undertake them.

Why Join Us?
You’ll play a key role in ensuring our IT systems are robust and reliable, supporting a unique and dynamic environment. We offer a competitive salary, opportunities for professional development, and the chance to work on exciting projects.

Salary and Benefits:

• £55,000 per annum
• Company Pension Scheme
• Employee healthcare scheme
• Training and Development opportunities
• Generous annual leave entitlement
• Discretionary annual bonus
• Staff Accommodation Available
• Flexible Shift Patterns may be available

About the Role

Headway East London is looking for a creative and values-driven Communications Officer to support and develop the voice of Headway East London – working with our community of brain injury survivors, volunteers, and staff to co-produce content that shares our stories, increases awareness and broadens our reach.

You’ll play a central role in promoting our services, supporting income generation, and amplifying the voices of our members through a range of marketing and communications activity. You’ll balance digital know-how with a collaborative approach, developing accessible, engaging content across channels including our website, social media, e- newsletters, and print materials.

If you’re passionate about inclusion and creativity and are interested in working collaboratively to ensure our communications reflect the unique identity, voices, and values of our organisation, then this is your role.

Principal Duties and Responsibilities

Marketing & Communications Delivery

• Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print).
• Support a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
• Support on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
• Create engaging, relevant and accessible content including copy, video, photography, audio and graphics (using Canva), in line with brand guidelines and accessibility principles.
• Co-ordinate monthly e-newsletters and other communications using Mailchimp to a variety of audiences.

Community & Co-Production

• Work with our members(services users - people with brain injury),volunteers and staff to co-create content that reflects their voices and experiences.
• Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
• Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.

Campaigns, Partnerships & Income Generation

• Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
• Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
• Maintain and strengthen relationships with local and national media outlets and stakeholders.

Internal Communications

• Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
• Help develop internal resources and templates that enable teams to produce consistent, values-led communications.

Key Relationships - Internal and External

Internal: Members (service users), Volunteers, Day Service Co-Ordinators,
Service Leads of Departments, Director of Fundraising.

External: Public Audiences, Partner Organisations, Contractors e.g. Website
Developers, Graphic Designers, Press.

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Purpose

Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.

The Patient Experience Manager will be instrumental in supporting patients and families use of the garden. 

Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit. 

This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions.  You will be managed by the National Patient Experience Lead.

You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the National Patient Experience Manager. 

The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay.  From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.

You will be responsible for developing and delivering social activities, supported by the charity’s National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Cardiff. These activities will mainly need to be held at the weekend or in the afternoons which are critical times in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver workshops and live music performances.

This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.

Main Duties and Responsibilities

People with spinal injuries

· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay

· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the National Patient Experience Manager and managing the volunteers accordingly

· Organise a programme of seasonal events, reflecting the needs of patients

· Work with the Impact Manager to monitor patient experience and the impact of the garden

·       Ensure the garden is managed to allow the correct balance to be in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)

NHS staff

· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services

Volunteers

· Recruitment and training of new volunteers

· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core

Fundraising and Communications

· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising

· Support corporate sponsor events and fundraising opportunities

· Represent the garden and charity at key events

· Promote the local social media accounts and provide regular updates for content

· Interviews with press/media as required

Administrative

· Ensure all administrative tasks associated with the role are monitored, completed and maintained

· Manage the garden budget along with the Head Gardener

· Collate and bank donations and manage petty cash

· Assist with ensuring the garden room is kept clean and tidy at all times

· Collate data showing usage in the garden and volunteer hours

Safeguarding

· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately

· This post is subject to an enhanced DBS check

Assist the Patient Experience Lead with any other tasks as required.
It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
 

Please see the full Person Specification in the Job Description attached.
Essential

• Flexible and able to work to suit patient requirements

Closing date: 5th February 23.30 
The first round of interviews will take place on the 18th February

Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.

This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.

You’ll take pride in delivering excellent customer service while ensuring your team’s activity is prioritised and in line with organisational objectives. 

Alongside the Head of Marketing & Communications, you’ll play a key role in planning and prioritisation for the wider Comms team, using your detailed stakeholder understanding, audience insight and market research to inform team plans. You’ll also work to support the group and individual hospice brands, working with your team and the Head of Marketing & Communications to develop the brand strategy and ensure appropriate application of our visual identity, as well as delivering brand awareness activity as needed.

Essential criteria

With the support of the Campaigns & Brand team, to deliver and manage key marketing and communications projects, campaigns and activity from inception to completion, across all available channels.

Provide line management for the Account Executives, Marketing Manager and Design & Brand Manager.

Lead the Account Executives in supporting stakeholders from across the three hospices with their communications needs, ranging from campaign planning and execution to supporter communications, patient information and ad hoc requests.

Take, develop and interrogate marketing and communications briefs from colleagues across the hospices, supporting the Account Executives with delivery against these briefs, planning resources and identifying pinch points.

Devise, develop and maintain briefing and delivery processes to ensure the efficient and effective running of the team.

Meet regularly with key department managers, building strong relationships and developing schedules for projects and activity.

Support the Head of Marketing & Communications with the annual and ongoing planning cycle, to ensure a clear overview of activity across the wider team.

Lead on more complex projects or campaigns as needed, including activity that supports brand awareness and fosters recognition, understanding of what we do, and support in our communities.

With the support of the Marketing Manager, build and maintain our market research and audience insight that supports the Account Executives and wider Marketing & Communications team in their delivery of appropriate strategies and messaging.

About us

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. 

St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.

Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions. 

Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll join Marie Curie’s in-house Creative team, working closely with colleagues across Marketing, Fundraising, Digital, Events and Communications. The team is responsible for delivering high-quality, on-brand creative across all channels, from fundraising campaigns and supporter communications to digital experiences and print materials. You’ll lead a well-established, talented team of designers and collaborate with external agencies and suppliers to bring the charity’s work to life.

As Design Manager, you’ll play a pivotal role in shaping Marie Curie’s visual identity and creative output. By setting design standards, inspiring your team, and championing innovation, you’ll ensure our creative work is consistently high quality, inclusive, and impactful. Your leadership will help strengthen our brand, deepen engagement with supporters and audiences, and support the charity in achieving its organisational and fundraising goals.

Your Impact: 

• Lead and champion design excellence across the organisation, ensuring all creative outputs align with brand guidelines and strategic objectives.
• Develop and maintain a clear design vision that resonates with diverse audiences and supports Marie Curie’s mission.
• Inspire, manage and develop a team of designers, fostering a collaborative, high-performing culture.
• Oversee end-to-end design delivery, from concept to execution, ensuring quality, accessibility and deadlines are met.
• Work closely with the Studio Manager to plan resources and balance workloads across multiple projects.
• Own and develop key visual assets and lead the photography plan, working closely with the Stories team.
• Collaborate with internal stakeholders to translate briefs into compelling, effective design solutions.
• Ensure inclusive and accessible design principles are embedded in all outputs.
• Maintain governance standards, including brand compliance, copyright and legal requirements.
• Build strong relationships with external agencies and creative suppliers.

Key Requirements:

• Proven experience leading a high-performing design team in a creative or brand-led environment.
• Strong portfolio demonstrating excellence across digital and print design.
• Expert knowledge of Adobe Creative Suite and familiarity with emerging design tools and trends.
• Excellent leadership, communication and stakeholder management skills.
• Experience delivering a wide range of creative outputs, including digital, print, merchandise, photography and environments.
• Understanding of accessibility standards and inclusive design principles.
• Highly organised, detail-oriented and comfortable managing multiple priorities.
• Experience in the charity, healthcare or purpose-led sector is desirable but not essential.
• A genuine commitment to Marie Curie’s mission and values.

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 1 February 2026. We encourage early applications, as we may close the application process sooner once we receive a sufficient number of qualifying applicants.

Salary: £37,000-40,000 per annum, depending on experience

Contract:  Permanent, full-time (35h per week)

Location: Home-based with regular visits to the Embassy Garden office in London as required.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand. We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with veterans and civilians connected to British military conflict from 1939 to the present day.

We are now seeking to recruit a committed and organised Project Officer to support the delivery of a major new oral history project focusing on the Aden Emergency, made possible thanks to a grant from the National Lottery Heritage Fund. At its heart, the project will record the oral histories of 30–40 veterans and civilians whose lives were shaped by service in, or connection to, Aden during the final years of British rule.

Working closely with the Project Manager, the Project Officer will play a key role in the on-the-ground delivery of the project in Blackpool and the wider Northwest. The role has a particular focus on face-to-face volunteer coordination and the digitisation of archival material from the Aden Veterans Association, alongside supporting local events, interview days and community engagement activity.

The Project Officer will act as a local point of contact for volunteers, veterans and partner organisations, ensuring that activity is well organised, welcoming and delivered to a high standard. This is a practical, people-facing role, suited to someone who enjoys working directly with communities and supporting volunteers to develop new skills and confidence.

The recorded testimonies and digitised materials will form a permanent digital archive, supporting public engagement, interpretation and learning, and ensuring that the experiences of those connected to the Aden Emergency are preserved for future generations. The Project Officer will support quality assurance, accessibility and good archival practice throughout this process.

Education and community engagement are central to the project. The Project Officer will contribute to activity delivered in partnership with local schools, libraries and community groups, helping to create meaningful opportunities for people to engage with oral history and local heritage.

The role is home-based but requires regular in-person working in Blackpool and the surrounding area, including attendance at volunteer sessions, events and meetings. Flexibility around working hours is essential to meet the practical needs of the project.

If successful, your role will be:

• To support the delivery of the project in line with the requirements of the National Lottery Heritage Fund and the agreed evaluation framework
• To coordinate and support volunteers involved in digitisation, events and local project activity
• To act as a local liaison with veterans, partners and community organisations
• To support interview days, local events and public engagement activity
• To contribute to the creation and management of high-quality digital and archival records

In the first instance, please send a covering letter explaining your interest in the role and how your experience meets the requirements, along with an up-to-date CV.

Thank you for your interest in our work and best of luck.

Have you got a flair for design and the ability to create engaging content for various digital channels?

We are looking for an experienced digital communications professional to join Cherry Trees at an exciting time in the charity’s development, helping to grow its reach and outstanding reputation in supporting children and young people with complex disabilities.

This is a busy and varied role, working closely with the Communications & Marketing Manager and the Head of Fundraising and Communications to raise awareness, increase visibility, and support fundraising.

You will play a key part in delivering Cherry Trees’ digital content and developing our social media presence, finding innovative ways to expand our reach through engaging, audience-specific content. Responsibilities include supporting website content development, managing social media accounts, growing our following, and assisting with regular e-communications to external and internal audiences. You’ll liaise with children and families supported by the charity, as well as supporters, colleagues, volunteers, and trustees, to create impactful content.

In summary, this role connects Cherry Trees to the community—conveying the importance of our work, promoting our outstanding care, demonstrating its impact, and motivating people to support us through donations, fundraising, and volunteering.