Background

Our mission is simple: to get refugees cycling! We are a community of refugees, cyclists, mechanics and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees. We have donated nearly 6,500 bikes to date.

We are also a social enterprise and so a proportion of the bikes that we receive are sold to the public through our online shop to generate income for the charity and ensure our long-term sustainability.

The Bike Project is going through a significant period of growth as we address increased demand for our services and our social enterprise.  Based in the West Midlands, the post reports to the Head of Operations and this full time position is required to support the wider team in Birmingham and London. We are looking for someone who is ambitious about our charitable mission and will sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. Your role will have a high level of autonomy and opportunity for professional development as you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Based in the West Midlands, this role is a crucial part of the operations team, that supports the Birmingham and London operations. You will be responsible for managing a variety of tasks across all business functions. The post-holder will be expected to maintain a good working knowledge of The Bike Project’s programmes, products and policies and maintain and develop good working relationships with a variety of internal and external stakeholders.

Duties and responsibilities

• Provide high quality support to the people we work with, including the resolution and closure of complex queries with minimal supervision.
• Maintain and develop good working relationships with a variety of stakeholders in the local region including volunteers, suppliers, supporters, referral partners, customers and beneficiaries.
• Coordinate vehicle logistics and driver schedules within the local region for movements of bikes and stock.
• Coordinate and support the day to day operations of the social enterprise and charity, including but not limited to:
  • Resolving incoming phone calls and email enquiries
  • Management of IT and telephone infrastructure
  • Management of utilities and supplier contracts
  • Arranging and overseeing general maintenance of sites
  • Ordering of general supplies and post handling
  • Maintenance of security, fire, health and safety equipment
  • Implementation of fire, health and safety recommendations
• Assist with regular inventory audits and stock management tasks in the WM workshop.
• Handle personal information of the people we work with and ensure the CRM system (salesforce) and other filing systems are followed.
• Conduct all duties in a manner that is non-judgmental.
• Performing any other reasonable duties on an ad hoc basis as required by the charity.

Qualifications, Knowledge and Experience

• Minimum of 2 years’ experience in a business support, administration or operations role preferably within the retail or charity sectors.
• Knowledge or experience of the refugee process in the UK, and a passion and enthusiasm for making a difference to the lives of refugees.
• Excellent English language skills (both written and oral) are essential for this role. Additional language skills (preferably Arabic, Farsi, Turkish, Tigrigna French or Amharic) will be considered beneficial.
• High level of organizational skills with exceptional attention to detail and a thorough and systematic approach to diagnosing and solving problems.
• Demonstrated ability to prioritise and manage own workload and work to objectives within a strategic framework.
• Experience of managing external stakeholders and a demonstrated ability to cultivate and maintain good working relationships.
• Excellent interpersonal awareness and communication skills, patience and a demonstrated ability to listen and understand the needs of others.
• Experience of working or volunteering within a charitable organization is beneficial.
• An ability to conduct all duties in a manner that is non-judgmental and respects differences.
• An advocate for cycling who shares The Bike Project’s values and ethos, and is committed to The Bike Project’s vision.

Working conditions

This job is entirely remote working at present, however, our local Birmingham workshop is open. Our shared office space is currently closed but we are committed to provide office amenity on a needs basis as soon as it is safe to do so.

This role will include working from time to time with vulnerable people in sometimes challenging situations, as such, a DBS basic disclosure will be required. Some travel to our head office in London may be required from time to time.

Physical requirements

None.

Direct reports

Volunteers.

Application Process

All candidates must meet the person specification and have the right to work in the UK. To apply for the role please upload a CV and covering letter (no longer than one page in length) that addresses the following:

• Give an example of a time when you demonstrated your organisational skills
• Give an example of challenge that shows the way you approach problem solving
• Tell us why you are interested in the refugee sector and any barriers or discrimination you have had to overcome in your own life
• Tell us how you heard about this job opportunity

The closing date for applications is 6th August. Interviews will be held remotely w/c 10th August 2020.

Please direct all enquiries to Nicola Hill, Head of Operations

Age UK's vision is to make the UK a great place to grow older. We do this by inspiring, supporting and enabling in a number of ways.

We are actively recruiting for a Services Manager to lead, manage and develop a selection of the charitable services. You will be an active member of the Management Team and will contribute towards the strategic development and operational management of all services. 

You will: 

• Manage multiple services including delivery of statutory authority contracts 

• Manage, lead and develop the staff teams working within the services 

• Ensure service delivery is in line with the agreed strategic plans 

• Proactively promote and market services 

• Manage the charitable services with a high level of customer focus 

• Drive a high quality and performing culture, responsive to the needs of the charity. 

• Develop and maintain effective working relationships with key stakeholders 

• Prepare and manage budgets for each service area 

• Develop expertise and an innovative and entrepreneurial approach to the effective delivery of high quality services 

Skills and Experience: 

• Evidence continuous professional development 

• Experience of managing, leading and inspiring diverse multi-functional teams 

• Experience of developing and leading a strong performance and outcome focussed culture 

• A proven track record of successfully developing high quality, cross sector partnerships with a wide range of stakeholders 

• Experiences of successfully developing and leading a strong performance and outcome focussed culture 

• A detailed working knowledge of either social care or the health care services 

• Ability to analyse and present complex information. 

• Ability to build effective teams and relationships and achieve results through others by leading, inspiring and motivating others 

• Excellent communications skills 

• Team focussed approach 

What we offer in return: 

• 27 days holiday plus Bank Holidays 

• Pension: 3% employer contribution 

Further information regarding this post is available via our website.

Download an application pack from our website and return your completed application via email to that detailed in the Services Manager Recruitment Pack.

If you would like an informal discussion about the role, please contact Jo Judges - email provided in the Services Manager Recruitment Pack. 

Additional Information: 

Age UK Coventry & Warwickshire is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. 

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept CVs whether attached with an application or sent speculatively, from individuals or recruitment agencies nor accept the fees associated with them. Please complete an application form as detailed in the job advertisement. 

Do you want to make a difference in Solihull?

Are you passionate about helping Solihull citizens by tackling inequality in the health and social care system?  With all the changes taking place in health and social care, this is an exciting time to join Healthwatch Solihull. If you are innovative, creative and self-motivated, this opportunity to make a real difference could be for you?

We welcome enquiries from everyone and value diversity in our workforce.

This exciting new opportunity to join Healthwatch Solihull is central to our ability to work within communities, listening to diverse and vulnerable groups, making their voice powerfully heard. By working in and with the communities of Solihull the post holder will need to have excellent engagement skills and the ability to communicate with a wide range of individuals. The role will require the ability to motivate and co-ordinate a growing group of volunteer so they are in the right place at the right time to hear their experiences of health and social care.

The successful candidate will have demonstrable experience of working with communities and able to engage the public both face-to-face and online. Using innovative and creative ways to motivate individuals to share their stories with Healthwatch Solihull. You will need to have a passion of listening to the public and be able to accurately record their experiences and monitoring data. 

The roles main purpose is:

1. To continuously develop our co-productive relationships with the Voluntary, Community and Social Enterprise (VCSE) sector, enabling us to work with them to reach our most vulnerable communities. This will enable you to carry-out a rolling schedule of community engagement activity (for Solihull citizens to share with us their experiences of health and social care services), and to provide signposting information to support them in the community.
2. As directed by the Healthwatch Solihull manager, carry out activity that leads to the recruitment, training, induction, co-ordination and quality assurance of all Healthwatch Solihull volunteers ensuring we have the right volunteers, with the right skills and competency. Motivating and developing our volunteers to be active in the right place at the right time to ensure all of our various activities are publicly-led.
3. Working with VCSE partners, and as directed by the Healthwatch Solihull Manager, recruit and train and co-ordinate external volunteers as part of our Community Partnership to collect feedback about health and social care services on our behalf.
4. As directed by the Project Officer, carry-out community based activity which will enable us to hear citizen views as part of our investigations.

If you have a passion for helping others and dedicated to ensuring their voice makes a real difference to health and social care services this post is for you.

For details of how to apply please visit: https://bit.ly/2XaiYrY

Closing date: Tuesday 25th August 2020 (10 am)

Interview date: Tuesday 15th and Wednesday 16th September

Do you want to make a difference in Birmingham? Are you passionate about helping Birmingham citizens by tackling inequality in the health and social care system?  With all the changes taking place in health and social care, this is an exciting time to join Healthwatch Birmingham.

Are you innovative, creative and self-motivated? This opportunity to make a real difference could be for you.

We welcome enquiries from everyone and value diversity in our workforce.

The role of Experince and Signposting Officer at Healthwatch Birmingham is critical to our ability to listen to the experiences of Birmingham citizens, and empowering them to make informed decisions about their health and social care needs. The role is a gateway role for individuals to access the help and support they need in the city providing them with signposting to services and information that will support them to navigate the local health and social care system.

The successful candidate will have the ability to listen to an individual’s experience of health and social care, identifying key lines of enquiry to truly hear their story. You need to be passionate about helping others identifying services that can help them.

It is the role of Experience and Information officer to ensure we proactively listen to the experiences of the public, interviewing them to uncover issues about where services are not working well, gaps in service provision, and identifying what support they need to improve their personal situation. You will work across all contact routes (telephone, online and face-to-face) to engage individuals, increasing opportunities for us to provide information and signposting, developing our volunteers to support this area of work.

The main purpose of the role is:

1. To interview citizens via the telephone to understand their experiences of health and social care, including identifying any gaps in the provision of services, and write case studies to capture this feedback.
2. To deliver an excellent Information and Signposting service by providing citizens with effective information and signposting to access the care they need. Recording detailed summaries of your work on the CRM system.
3. To ensure our information route on our website, and volunteers, are able to provide answers to common information and signposting queries.
4. To escalate cases to health and social care, as indicated by the Healthwatch Birmingham escalation policy

If you are passionate about helping others, interested in understanding their experiences of health and social care and making sure individuals have access to the services they need, this post is for you.

For details of how to apply please visit: https://bit.ly/30cFQcz

Closing date: Tuesday 25th August 2020 (10 am)

Interview date: Tuesday 15th and Wednesday 16th September.

This is a fantastic opportunity for someone who is looking for a new challenge in the West Midlands.

Arden Place is a brand new supported living accommodation for adults with learning disabilities and autism in Tile Cross, Birmingham.  Arden Place is a Bromford My Place Service. My Place, is a unique Supported Living model created to provide appropriate accommodation for people with long term conditions such as learning disabilities or autism. Bethphage are the care provider, providing on site care and support for people living at Arden Place and helping them to connect with their community through meaningful activity.

These brand new purpose built flats are designed to meet people's current and future needs, providing a safe and secure long-term home in the heart of the community. The scheme has 14 purpose built self-contained one bedroom apartments.

Arden Place has a community hub with a lounge, meeting room and kitchen which not only provides a social area for people living in the scheme, but it also provides facilities to deliver training, employment advice and activities to both the people we support and the wider community.

This great opportunity has opened up for an Assistant Service Manager in our Supported living services in Birmingham.

As well as supporting the service manager in Arden Place, we require you to also support with our established supported living services for four adults with learning disabilities in North and South Birmingham. 

The people we support in all these areas have varying needs of support some of which require personal care. All services will be supporting people with Learning disabilities, Mental Health and Autism. The Assistant Service Manger will also be expected to support in all of these areas. 

Evening and Weekend Work may be required as part of the role and participating in our on-call rota.

All services will focus on a person centred approach and promoting people’s independence

About our organisation 

Bethphage is a registered charity which was established in 1994 and provides support to adults with learning and physical Disabilities in Shropshire and the West Midlands.
Everything we do is individually designed to enable people to achieve their potential and meet their objectives and need for support. The people that we support may live in their own home, a home that is shared with other people, their family home or a shared care home.
It is the aim of Bethphage to provide outstanding care and support throughout the organisation so it essential that you will be dedicated to providing the highest levels of care that you can.

You will be required to create a team that champions excellent support by actively coaching and modelling respectful positive approaches to achieve the greatest possible independence and quality of life for the people we support, based on an understanding of what is important to and for them.

If this opportunity sounds like you, and you can demonstrate the following attributes, please get in touch

• Open and Honest.
• Committed.
• Person Centred Approach.
• Proactive and innovative

Essential Requirements

• Level Three in Health and Social Care
• Previous Supervisory Experience
• Driver
• Car Owner

Desirable Requirements 

• Experience of developing new services for adults with a learning disability, Autism and/or Mental Health
• A good understanding of partnership working.

Benefits of Working for us

• Competitive pay
• Simply Health Cash Plan
• Long service rewards
• Contributory Pension scheme
• Development opportunities
• Recruitment awards
• Paid enhanced DBS certificate
• Paid training

*Please note, interested applicants must complete an application form

Closing date - 14th July (this may be extended) 

Interview Date - 22nd July - (this may change)

“To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.” 

Closing date: 9th August 2020 at 11.30pm
Interviews: 18th August 2020

We're looking for a results-driven individual with experience of supporting vulnerable people or those with complex needs and who are, or have been, rough sleeping, to join us as an Engagement Worker and play a vital role in a new rough sleepers service.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change ¿ with individuals, in communities, across society ¿ and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

About the Service
This innovative new service aims to support individuals who are currently entrenched rough sleepers to move away from the streets into settled secure accommodation and to access the support they need to remain off the streets. A key feature of the service will be the involvement of people with lived experience of homelessness in service delivery and shaping its future.

About the Role
You'll be working to an assertive outreach model that places the emphasis on engagement, maintaining contact and relationship building in community settings. Your challenge? To build relationships with, and support a caseload of clients who are currently entrenched rough sleepers. Together, you'll develop co-produced, outcome focused support plans that reflect each participant's personal strengths and goals. We'll also count on you to co-ordinate interventions provided by other agencies to ensure that the right support is offered at the right time to enable each recipient to progress on their journey to recovery. And, all the while, you'll need to work to the principles of the No Wrong Door Network, as you help participants to exercise choice and control over their lives.

About you
Whilst not essential, you will ideally have lived experience of homelessness or related issues, helping you to support vulnerable individuals or those with complex needs who are, or have been, homeless or rough sleeping, to exercise choice and control in their lives. As well as a structured, calm and well organised approach, you will be forward thinking and flexible. What's more, you are familiar with working in a safeguarding framework and are not afraid to introduce new ideas, methods and processes to working practices when appropriate. Knowledge of relevant Birmingham based services would be useful, but is not essential.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behavior and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Birmingham Settlement is seeking to recruit an energetic, self-motivated and committed Community Action Worker to support our work in developing people and places. Based in Aston, you will contribute to the development and implementation of innovative community based programmes; helping to establish partnerships and networks, supporting individual and community development through volunteering, advice, support, and social action that addresses community priorities, local improvements and opportunity.

The Community Action Worker will work closely with individuals and groups to develop the skills they need to establish the activities they want in response to community needs and wishes. They will also have a particular focus on supporting individuals to overcome the barriers they face to get to the point where they can access and take part in our wider programmes of support.

This position present an exciting opportunity for the right person to make a significant contribution to the work of the Settlement and people we serve.

Closing date: Friday 14th August 2020 at 12 noon

Interviews: Thursday 20th August 2020.

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Board Members

Salary: Voluntary with reasonable expenses

Birmingham

Our client owns and manages 2,467 social and market rent homes in north and east Birmingham, and their head office is in Castle Vale.  They are proud of their community-led approach, working with and for local people. 

One of their fundamental principles is their belief that they should be more than just a provider of good quality homes.  This is why they invest in a range of charitable activities through their charitable subsidiary, including youth and family support; employment support; health and wellbeing activities; support for the elderly; a children’s day nursery; and a sports and leisure facility.

They are looking to recruit a number of new members for the boards of either Group.

 

We would welcome candidates with experience in either:

·         Asset management/Development/Health and safety

·         Strategic financial management/Audit/Risk

·         Community led organisations

We would also welcome candidates with experience in either:

·         Community engagement

·         Safeguarding

·         Business growth

All Board members must be able to demonstrate their values and support their mission.

The Boards seek to be diverse and representative of the communities they serve.  The Group has a learning and development programme in place to support all Board Members to develop their skills and support good governance practice across the Group. 

Full details about these roles are available in the recruitment pack.

The closing date for applications is Monday 24th August 2020 at midday

Careers Advisor
Birmingham, West Midlands or Home Based (with travel throughout Birmingham/the Black Country area)

About Us

ACH (Ashley Community Housing) is a social enterprise that provides a range of integration and support services for refugees. During the past ten years, we’ve grown from a small-scale housing organisation to a leading provider of integration, employment and housing services for refugees and newly arrived communities in the UK.

Through our training subsidiary, Himilo Training, we are successfully expanding our services to deliver training, development and employment opportunities to the broader communities in which we operate.

We’re currently looking for two Careers Advisors to join us on a full-time or part-time basis.

The Benefits

- Salary of £19,064 - £24,000 per annum (pro rata if part time)
- Mobile phone and laptop
- Free parking
- Paid company sick leave
- Company pension after probation period
- 20 days’ holiday + Bank Holidays (pro rata if part time)
- Claimable expenses for any work-related travel

If you have experience of delivering careers advice (or are looking to develop your career in this area), this is a brilliant opportunity to join an innovative organisation that helps people to realise their full potential.

Working as part of a passionate team, you will have the chance to make a positive impact on individuals throughout the Black Country area and enable them to achieve their professional and educational aspirations.

The Role

As a Careers Advisor, you will provide careers advice to adults at venues throughout the Black Country area, including Dudley, Walsall and Wolverhampton.

Supporting the delivery of our National Careers Service, you will advise individuals face-to-face, via telephone, email and other digital means to help them achieve their work or learning goals.

Additionally, you will:

- Support individuals to develop their career management skills
- Develop relationships with a network of referral partners, such as community and faith organisations
- Represent and promote our organisation and services
- Attend training to maintain your knowledge

About You

To join us as a Careers Advisor, you’ll need:

- Experience of delivering careers advice to employed and unemployed adults, individually or in groups (or working in a similar environment)
- At a minimum, a Level 4 Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance or equivalent (or the willingness to gain this)
- Strong IT skills, including the use of social media
- The ability to deliver careers advice in a range of settings and through a range of delivery modes

We are also eager to hear from individuals who want to build their careers advice experience and are seeking a trainee role.

Other organisations may call this role Employment Advisor, Careers Adviser, Guidance Counsellor, Employment Services Co-ordinator, Career Guidance Advisor, or Careers Counsellor.

This role is available on a full-time basis (37.5 hours per week) or part-time basis (18.5 hours per week). For the part-time position, we are flexible as to when these hours are worked.

Webrecruit, ACH (Ashley Community Housing) and Himilo Training are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Careers Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

RSVP is expanding the Children's and Young Person's (CYP) Counselling and Wellbeing Services for children subjected to all forms of sexual violence, sexual abuse and sexual exploitation, and for their parents and carers too.

To work with our new Head of CYP Counselling and Wellbeing Services, we need a new CYP Team Leader to help support these exciting new developments. This will be a new part time role (19 hours/week). You will report to the new Head of CYP Counselling and Wellbeing Services and work closely with them to ensure that the expansion of the CYP counselling and wellbeing services runs smoothly. You will also continue and stand in for the work of the Head of CYP Counselling Service when they are unavailable. 

Your role will be to support the CYP Senior Counsellors and CYP Counsellors, including supporting other members of our counselling team. You will also be responsible for allocation, matching CYP and the people supporting them to a member of our CYP counselling team, ensuring that services are offered as quickly as possible to minimise waiting times for CYP. You will also ensure that positive outcomes and differences for the CYP we support are met, and will work closely with the whole CYP team, including our CYP Independent Sexual Violence Advocates (ISVAs). Alongside the Head of CYP Counselling and Wellbeing Services you will ensure that RSVP continues to offer CYP centred, safe, effective and trauma informed specialist support services to CYP and the people who support them.

Department: People

Contract Duration: 6 months

We are looking for 2 People advisors. 

Are you a People Advisor looking for a new challenge with proven experience of advising on Employee Relations matters? Do you love being busy, with no day being the same? Are you great at assessing risk and building relationships with your stakeholders? 

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

In this role you will need to be able to independently and in line with legislation, internal policies and organisational approach advise managers on all matters relating to sickness, capability, conduct and grievance and risk and therefore experience of giving advice on these issues is essential. You will become part of a small team of People Advisors, and there will be many opportunities for sharing knowledge and best practice. Complex and high risk ER cases will be escalated to relevant Business Partners. There may be a requirement and opportunity to get involved in other people related matters, such as payroll, recruitment, production of MI information, and potential to support other project work within the organisation.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This role is 3 days per week and the salary is £20,000 to £23,000 pro-rata.

Working with the project delivery manager you will have:-

 The ability to talk to a range of people, including presenting to groups.  Exceptionally strong administration skills including reporting and monitoring finances.  A passion for working with volunteers and sharing stories across communities, using an array of communication platforms, including social media.  Strong writing skills to create web, social media and internal content.  Experience of planning, organising and evaluating local events, ideally within the heritage sector or the local community. We are seeking an enthusiastic and dynamic individual who is proactive and results driven, who will learn quickly and become a key team player in the delivery of the project.

This is your chance to join an amazing local charity that is committed to safeguarding the Severn Valley Railway for future generations whilst further developing your skills. 

Job Purpose

To support the project delivery manager to deliver both the restoration and the educational elements of the Falling Sands Viaduct; a project, including this role, funded by the National Lottery Heritage Fund.

Duties and Responsibilities  Assist in organising the ‘reopening’ events programme with the operation team at the SVR, including the events coordinator  Liaise and support volunteers.  Assist the project delivery manager in developing relationships with external partners and stakeholders to improve community engagement in the project and organise events.  Provide strong administration and co-ordination skills to monitor and report on activity.  Raise awareness of the project, writing strong and engaging copy to inform all stakeholders and using all communication platforms to share the news.  Keep donors updated on the progress on the project.  Undertake monitoring, reporting and administrative role maintaining good records of activity and interpretation progress against the agreed HLF action plan and budget

Key Accountabilities

 Report to the Falling Sands project delivery manager.  Provide timely information on progress, assisting in completing Heritage Fund progress reports.  Perform within targets and timescales.  Engage with staff to maximise the publicity and engagement of the project.  Ensure that the capturing of any data meets the requirement of the General Data Protection Regulations (2018).  Follow the Trusts safeguarding policy and report any concerns in accordance with the safeguarding procedures.  Actively participate in supervision and appraisal sessions, identifying your own learning and development needs and participating in learning activities relevant to the Trusts commitment to providing high quality services.  Work at all times with due regard to the policies and procedures of the Trust, including financial regulations.  Carry out other tasks as reasonably required by the Director of Development.

Qualifications, knowledge and experience required

 Exceptionally strong administration skills (essential)  Trained and experienced in the use of MS Office software (essential)  Experience in planning and organising events (desirable)  Experience of motivating and managing volunteers and/or working with a range of people  Understanding of using social media in a work capacity.  Experience in presenting to different audiences (desirable)  Experience of working or volunteering for a heritage organisation (desirable not essential)  Knowledge of GDPR regulations – or a willingness to learn to a high standard. 

We will offer  Free parking.  Subsidised meals.  Flexible working hours.

As a volunteering organisation, we ask staff to volunteer 5 days per year during our busy season.

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

The role is responsible for the development and delivery of wellbeing services that support people to live well in and around their homes and community. It will be responsible for developing and expanding the Listen and Connect telephone support and befriending service and will lead on working closely with health and social care colleagues, including internal staff, to develop programmes and services that support people to improve their wellbeing. The role will develop the portfolio of work in the fields of telephone support services, mental health, isolation and working with vulnerable adults to ensure that they are supported and connected. The Listen and Connect service has been developed in response to the levels of isolation and loneliness experienced as a result of COVID-19. It provides people with advice, guidance, service navigation information and for many, a friendly chat. The Programme Manager is required to develop and expand the service that sit within this function to support those most in need, including vulnerable older adults, those who are isolated and those requiring support for their mental and physical wellbeing. The Wellbeing Support Programme Manager will be responsible for service design, development of patient and service user pathways, service protocols and referral routes in and out of the service. The role will oversee the Listen and Connect team and work closely with telephone triage and Knowledge and Insight to ensure ease of access to the service for people to self-referral and agencies to access on behalf of other. It is essential to understand the commissioner, provider and funding landscape relevant to this programme of work. 

Main responsibilities:

Work with internal Directorate colleagues such as Healthy Communities Programme Manager to develop service in line with wider Social Prescribing services to support vulnerable adults.

 •Identify methods and potential funding, to develop approaches to supporting people in the recovery and restoration phase of Covid to live well. 

•Working closely with the wider telephone triage team to ensure pathways into the service are clear.

•Develop service governance including patient and service user pathways, protocols, safeguarding policy and other relevant paperwork.

•Work with Knowledge and Insight to develop robust data collection and reporting on service impact.

•Lead on engaging internal and external stakeholders as part of a multi-disciplinary team to identify new ways of supporting lonely and socially isolated adults and raising awareness and access to the service(s).

•Lead on developing new programmes and services with health and social care colleagues such as GPs, Adult Social Care, providers and commissioners that that support people to be socially and physically active, and mentally well.

•Develop approaches specific to the Covid recovery phase, for supporting individuals and communities to improve their health and wellbeing.

•Work proactively with key partners such as health, social care and mental health to ensure that appropriate pathways, relationships and funding opportunities are maximised.

•Lead and manage the Listen and Connect team, offering supervision and support to staff to deliver the service and manage complex cases, in addition to line management and case management.

•Develop the workforce, including training and skills and wider service development & manage the Listen and Connect team.

Strategic Scope:

•Works at a strategic level, having input into strategy and budgets for their department and business area.

•Contributes to the direction of the business through input into the strategic plan and budget setting for their immediate area of responsibility.

•Has a full range of management and leadership skills.

Business Skills

:•Responsible for the management of a department, which is of significant importance to the business.

•Takes the initiative to keep own and subordinates skills and knowledge of their technical or professional specialty up to date.

Complexity:

•Makes decisions that impact the organisation's achievement of organisational objectives and financial performance.

•Demonstrates clear leadership and the ability to influence and persuade.

•Performs a challenging range and variety of complex technical, professional or financial activities

.Autonomy:

•Establishes organisational objectives and delegates responsibilities.

•Accountable for actions and decisions made not only by themselves, but by subordinates.

Specialist/technical roles (if applicable):

•Is a subject-matter expert within their own discipline and has a broad understanding of all aspects of their technical discipline.

•Specialist knowledge of developing service protocols, safeguarding and supporting vulnerable adults

•Experience of supervising and supporting staff to deliver the service and manage complex cases, working with vulnerable adults, in addition to case management.

•Understands the implications of new developments in their area of speciality and maintains awareness of developments in the community.

Benefits

·Bring your own device - £20 towards your phone bill monthly.

·Health Shield – discounted health benefit against eye examinations/prescriptions.

·+Plus EAP (counseling and DRs on call 24hrs a day)

·Death in Service – 4 times your salary paid to beneficiary.

·Nest Pension – 8% paid by TAWS 3 % paid by employee.

·Annual Leave – 25-29 days AL plus 5 wellbeing days

·Flexible working.

The Birmingham Diocesan Trust (BDT) is looking to appoint an experienced and qualified social worker or an alternatively qualified professional with significant multiagency safeguarding experience, to its Safeguarding Team.

As a Safeguarding Advisor you will, along with the Head of Safeguarding and other colleagues, be responsible for providing effective safeguarding advice and training across the Archdiocese of Birmingham.

You will be expected to promote excellent safeguarding practice, in line with local and national best practice, provide advice to Clergy and volunteer Parish Safeguarding Representatives on children and adults safeguarding practice and respond to safeguarding referrals.

You will need to be able to liaise effectively with a variety of statutory agencies and represent the Archdiocese at safeguarding meetings as well as supporting victims and survivors of past abuse.

This is a demanding and challenging role; therefore, we are looking for someone with:

• Experience of working within a safeguarding setting.
• A strong advocate for children at risk of harm and vulnerable adults and a determination to promote as paramount the safeguarding of children and vulnerable adults.
• Significant post qualification experience of adult or child safeguarding.
• Knowledge of both child and adult safeguarding legislation and guidance.