To build a fair education for all, we need to unlock the potential in all children – not just some. Together, we’re making it happen. Every day, our work takes us closer to a better future. But we need to do more. It’s a big challenge – and we need your help to take it on.

We’re committed to ensuring that our partner schools have teachers and leader’s representative of the diverse communities we serve. 21% of our 2021 Training Programme cohort are from a Black Asian and Minority Ethnic background however, Black talent continues to be underrepresented in education and within leadership. This new Recruitment Officer vacancy is an important part of our commitment to create a truly diverse and inclusive cohort of thriving teachers and leaders.

As Recruitment Officer - Underrepresented Talent, you will be responsible for supporting brilliant talent to join our programmes. With a particular focus on working with applicants from underrepresented backgrounds, you’ll develop your own bespoke strategies for the recruitment of talent across university students, recent graduates, and career changers. We are recruiting for four Recruitment Officers - two focusing on University Recruitment and two focusing on Experienced Hires. 

• Are you passionate about equality, diversity and inclusion, with relevant experience of using your skills to effect change in a previous role?
• Have you worked with under-represented groups previously, particularly beneficial if the underrepresented groups worked with are from a Black, Asian and Minority Ethnic background?
• Do you have experience of coaching and will be confident coaching applicants through the recruitment pipeline?
• Are you a clear and confident communicator adept at flexing your style and approach for maximum impact?
• Are you confident at devising and implementing a recruitment plan and making decisions?
• Can you demonstrable experience of planning and organising, be confident managing your time effectively and be adaptable to working in a changing environment?
• Do you have a good working knowledge of recruitment, the education and charity sectors and will be aware of our competitors in this space?

Yes to the above? Then we want to hear from you. You might be our next Recruitment Officer - Underrepresented Talent.

Take a look at the job description and then complete an application on our careers website. Make sure you’ve got your CV and cover letter showing how you meet our essentials ready to upload. Please apply on our website by midnight, Sunday, 3rd of October. 

Service Objectives

The Nuneaton and North Warwickshire Children and Family Centre's support young children and their families to enable them to thrive, achieve, develop, and to build a resilience to cope with life.

Roles and responsibilities specific to this post

The role of the Volunteer Coordinator is to support the service through the identification , recruitment, training, monitoring , and supervision of volunteers . Volunteers contribute to the running of our service in a variety of roles, including:

* Parent Champions - working in the community , signposting families to relevant support services.
* Group helpers - supporting our Early Years Practitioners to provide a range of groups/ activities for families with children 0-5years.
* Other volunteers to support administrative functions for the service such as reception, admin, gardeners etc.

This is a countywide role, requiring the postholder to be flexible. The majority of work will be across the Nuneaton and North Warwickshire locality , but the postholder will also need to work across the county with other children and family centre volunteer coordinators to meet service needs.

For this reason, access to your own transport would be essential. An office base will be available at one of our Children and Family Centre's (at either Riversley Park, Camphill, Stockingford, or Atherstone), but some home working may also be required.

This is a permanent part-time job share post for 18 hours per week. Whilst the regular work pattern for this post will be set hours within the hours of 8.30am - 5pm Monday to Friday, the flexibility to occasionally work additional hours on an 'As and When' basis may also be desirable .

We are looking to appoint a person with :

* Knowledge and understanding of good practice when working with volunteers .
* Experience of successfully recruiting, supervising , monitoring and supporting others in a paid or unpaid situation , or experience of coordinating a group of people to achieve a complex desired outcome.
* Working knowledge/ experience of word processing, spreadsheets, data bases and other commonly used software. Experience of using virtual platforms to facilitate virtual meetings/training is also desirable .
* Experience of delivering training to individuals or groups, and delivering talks or presentations to a variety of audiences.
* Experience of working with children , young people, parents/ carers.

This is a busy and varied role where you will be required to work autonomously and as part of a team to deliver a range of services. You will need a friendly and welcoming disposition , and be confident , with good communication skills. You will work as part of a committed , professional , and friendly team to support improved outcomes for children and families.

Must be able to travel throughout the Locality to meet the requirements of the role.

Position title: The Open Kitchen Coordinator - Nottingham

Reports to: Director of Programmes

Location: Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work: Full-time, 35 hours per week

Salary guideline:(Up to) £23,000.00 per annum (commensurate with experience)

Terms of Employment: 12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Renewable and Extendable)

Application Process & Closing Date: Send an up to date CV and supporting Covering Letter by Email by no later than 20th October 2021

Approx. Interview & Role Commencement Date(s):

Interviews: As and when suitable applicants identified.

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Interview either an 'In Person', via Telephone or via 'Zoom' with Muslim Hands; therefore, please include your Telephone Contact details within your application and also familiarise yourself with Zoom Meetings in good time. 

The Open Kitchen Coordinator - Nottingham

The Open Kitchen (OK) is a café style community-centred space where everyone is welcomed to come enjoy a free and nutritional meal between 12:00pm till 3:00pm from Monday to Friday. The Open Kitchen is a lifeline to the thousands that experience food poverty on a daily basis, ranging from homeless people to low-income families. OK also provides a range of other services including counselling, and pathways to other service providers.

Muslim Hands Programmes Department is looking to hire a Project Coordinator for The Open Kitchen in Nottingham. The role will be responsible for the day to day running of OK in Nottingham as well as working with the rest of the UK Programmes Department in achieving its national objectives.

Job description

Project Management

• To manage all of the day to day running of the Open Kitchen in Nottingham
• To be the first point of contact for The Open Kitchen Nottingham in dealing with queries and issues
• To recruit, train and manage volunteers for The Open Kitchen
• To ensure that OK is compliant with national and local regulations such as Food hygiene standards and H&S.
• To liaise with UK Programmes Department to ensure that all documentation for the project is up to date and the project is running within Muslim Hands policies such as Safeguarding Policy.
• Lead on preparing and delivering activity/promotional days at the open kitchen

Reporting

• To work with the Fundraising Department in developing interesting concepts and providing regular feedback to them.
• To submit feedbacks and reports on the Open Kitchen in line with MH templates and requirements

Networking and Advocacy

• Forge relationships with the local council and stakeholders to achieve Muslim Hands’ objectives in terms of OK and food security.
• Represent MH and the OK programme at local forums to ensure visibility of the programme within the sector

Finance

• Keep record of expenditure and financial reporting

General Expectations 

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practice

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Essential

• Ability to work with vulnerable groups such as the homeless
• Experience in volunteering or managing volunteers
• Demonstrate ability to work under pressure and to tight deadlines
• Possess exceptional interpersonal and organisational skills
• Demonstrate the ability to use one’s own initiative and work independently
• Demonstrate knowledge of how to signpost people to other agencies effectively
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Desirables

• Demonstrate working knowledge of foodbanks, food distribution or charitable sector.
• An understanding of Nottingham City and the different stakeholders which operate within the relevant sector
• Knowledge of running food establishments
• Demonstrate relevant NGO/Charity experience
• Demonstrate knowledge of Programmes, Financial, organisational risk management
• Demonstrate knowledge of Human Resources Administration

CPAS are seeking an energetic, efficient and customer-orientated co-ordinator to join our fast-paced Ventures and Falcons staff team.

If you enjoy supporting volunteers so they can deliver fun-filled, exciting and safe residential holidays for children and young people then this is a great opportunity for you!

The ideal candidate will be someone who has a passion for children discovering Jesus, loves problem solving, works well as part of a team and understands how best to support volunteers in the challenges they face.

Hopefully this pack tells you everything you need to know to decide whether this might be the role for you, but if you would like an informal discussion about any aspects of the role or the details in this pack please contact David Crane (Ventures and Falcons Operations Manager).

How to Apply

Please complete the attached application form and complete a covering letter which includes the following:

· State your reasons for applying for this post

· Outline the experiences that you believe have prepared you for this post

· Describe the skills and strengths that you will bring to CPAS, paying particular attention to the role profile.

WHP JETS Vacancy Coordinator – Home Based

(Fixed Term Contract until 30 September 2022)

Salary £22,000.00 - £27,000.00 per annum

Total hours per week 37.5

Location: Home based with the potential to do some face-to-face activity post COVID-19

This role will be working with participants across:

CPA 1 - Central England - Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire.

CPA 5 - Home Counties - Geographical areas include: East of England - Kent, Essex, Hertfordshire, Norfolk.

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for Vacancy Coordinators to work on our DWP Work & Health Programme Job Entry – Targeted Support (WHP JETS) Programme.

As a WHP JETS Vacancy Coordinator you will be providing support to the Employer Account Manager Team, the Employment Advisor teams and our Network Delivery Partners to guide and encourage participants to overcome barriers to employment and achieve realistic job goals, by applying for appropriate roles and training. This will be mainly delivered remotely via phone, video conference and other digital channels.

The role holder will be expected to work closely with our Operations Network Delivery Partner, Employment Advisor and Employer Account Manager teams to identify and refer suitable participants to vacancies and Sector Routeways. They would also identify and support participants to apply for vacancies available in the local area, working with our Network Delivery Partners. The role holder will be required to build strong relationships with our Network Delivery Partners to understand their offerings and subsequently identify appropriate interventions for our participants to be referred to whilst applying for roles. The role may also involve re-building participant confidence and self-efficacy following a period on unemployment.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within Central England and Home Counties regions and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries in a fast-paced target driven environment. Additionally, an understanding of government funded employment programmes such as the Work and Health Programme would be an advantage.

For full details including the Job Description, Person Specification and how to apply online please click the "Apply on website" button quoting ref: 23437

Closing date: 3rd October 2021.

Employee Benefits

This is a great time to join Shaw Trust as we grow our Health and Wellbeing division. As well as helping to make a positive difference to people’s lives as an employee of Shaw Trust you will receive:

Paid leave

• 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday
• Discretionary 3.5 days paid leave at Christmas
• 2 days paid volunteering leave each year

Opportunities to connect

• Join one of our employee networks: LGBTQ+ Support Network, Racial Equality Network, Disabled Equality Network

Opportunities to progress your career

• Access to an online learning platform
• Access to internal apprenticeships
• Cross organisational career paths

Health and wellbeing

• Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps
• Health and wellbeing programmes including counselling via our employee assistance programme
• Discounted gym membership

Financial wellbeing

• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Online shopping discounts including supermarkets and DIY stores

Our Strategy

Find out more about Shaw Trusts aims in our 2030 Strategic Directive available via our website.

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service Centre to make alternative arrangements.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Do you want to make a difference to young adults with experience of care currently serving prison sentences? Innovation Unit is recruiting a Project Coordinator to join our team at the very start of an exciting project to pilot new ways of working with this group.

As Project Coordinator, you will be responsible for the day to day administration of the project and will therefore need to be extremely organised and able to use a range of project management tools to juggle several strands of the work at the same time. You will also be experienced in data collection, collation and analysis to help understand the impact of the project. The role will suit you if you are comfortable with the ambiguity of piloting new and innovative approaches to existing challenges. 

The job will be varied and interesting, and you will be receptive to working from a desk in a West Midlands prison, spending time at our London office, working from home or hot-desking at one of our partner’s offices in Birmingham, Wolverhampton or Coventry. You will be equally comfortable going in and out of prisons as you will be collecting and inputting data or liaising with senior decision-makers. 

About the project:
Since 2019, Innovation Unit has been working with a wide range of partners in the West Midlands to develop approaches to improving outcomes for young adults who have experience of care and are now serving prison sentences. This group of young adults are vastly overrepresented in the criminal justice system and the support that is available to them is often fragmented. 

In Phase One of the project, IU led a scoping exercise to generate insights into the challenges these young adults face in prison and on release. In Phase Two, we facilitated a series of workshops with partners, resulting in the development of new solutions to prepare and support the young adults on release from prison and reduce their risk of reoffending. 

We are now in a position to pilot these solutions in the West Midlands, having secured funding from Esmee Fairbairn Foundation, Barrow Cadbury Trust and the Ministry of Justice.

What will I be doing? 

Among other things, this role will include:

• Project Coordination, including supporting project delivery and reporting

• Leading on collecting, collating and analysis of outcome measurement data

• Developing a wide range of communication materials

• Undertaking research relating to project themes

• Supporting the project team to engage future adopters of the model

What skills are you looking for? 

• Experience working in a criminal justice setting or in a setting, which is primarily focussed on children and young people; e.g. children’s social care, youth work.

• Experience in coordinating projects, including risk management, reporting and use of project management tools to plan and track project delivery.

• Experience collecting monitoring and impact data, including developing systems for collating and analysis of this information to create insights.

• Understanding of the key issues impacting on young adults with experience of care that are serving prison sentences

• Strong IT skills, including knowledge of Google Suite and Zoom. 

• Strong organisational skills, including notetaking and diary coordination. 

• Ability to produce attractive and professional looking outputs. 

• Concern for contemporary social issues and an understanding of Innovation Unit’s mission. 

More about Innovation Unit

Innovation Unit is a not for profit, social enterprise - this means that above all else, we are an organisation that is deeply committed to making a positive, social impact in the world.

Our mission is to grow and scale the boldest and best innovations that deliver long term impact for people, address persistent inequalities and transform the systems around them. 

We have fifteen years experience of doing this work with ambitious partners in local and central government, schools and hospitals, voluntary and community sector organisations, trusts and foundations.

We are proud of the impact of our projects; in recent years Living Well UK, funded by the National Lottery Community Fund, has supported four areas of the UK to pioneer new solutions for community-based mental health and wellbeing that are now spreading nationally; in children’s social care, we have been the innovation partner for the Department for Education, since 2014, in their children’s social care innovation programme that has engaged every local authority in England in developing new solutions for children in or on the edge of care.

Our team come from a wide variety of professional backgrounds and life experiences - researchers, service designers and programme managers work alongside ex-nurses, occupational therapists, social workers, and public service leaders to design new solutions and take them to scale.

People who work at Innovation Unit share a core set of beliefs about enabling change that is owned and driven by the people it affects. We all work with the tools and methods from our tried and tested formula for innovation and impact. If what you see speaks to your values and experiences, we want to hear from you.

Regional Coordinator – Yorkshire and Cleveland

£ 25,000 + benefits

5 days Full time (34 hours p/w)

Fixed term contract until 30 April 2023 under current funding commitments with an expectation a similar role will continue, subject to the outcome of the pilot and funding.

Location: Home based/Remote worker in the Yorkshire and Cleveland area with frequent travelling throughout the region. Attendance at RDA National Office in Warwickshire will also be required from time to time as necessary.

Closing date:  9am 11th October 2021

At Riding for the Disabled Association (RDA), our horses benefit the lives of over 25,000 disabled children and adults. With fun activities like riding and carriage driving, we provide therapy, fitness, skills development and opportunities for achievement – all supported by 18,000 amazing volunteers and trained coaches at nearly 500 RDA groups and commercial riding centres all over the UK.

This is an exciting time for us as we launch our ambitious 9-year strategy for growth and development. To ensure we meet our goals, we are looking for an enthusiastic team player to support our Group Development Manager to achieve our growth goals.  This is a fantastic opportunity for someone who shares our values and is looking to further their career in project management and/or sport development.

Role Purpose:

To pilot an approach over an 18-month period to stimulate growth in numbers of participants in RDA activities in the Yorkshire and Cleveland Region.  This role may expand into a wider geographical area depending on the early outcomes of the project.

For full details inlcuding person specification and how to apply, please see the supporting document. 

Do you want to make a difference in Birmingham?

Are you passionate about helping Birmingham citizens by tackling inequality in the health and social care system?  With all the changes taking place in health and social care, this is an exciting time to join Healthwatch Birmingham.

Are you innovative, creative and self-motivated? This opportunity to make a real difference could be for you.

We welcome enquiries from everyone and value diversity in our workforce.

As Volunteer and Engagement Officer, you will lead the recruitment, training, induction, co-ordination and quality assurance of all Healthwatch Birmingham volunteers, ensuring we have volunteers with the right skills and competencies. You will motivate and develop our volunteers to be active in the right place at the right time; ensuring all of our various activities are publicly led.

The successful applicant will lead our community engagement activity reaching across all geographies and demographics in the city. You will also work with our Information and Signposting Officer to develop volunteers to carry out signposting activity as well as capture case studies of how volunteering has improved the lives of individuals involved with Healthwatch Birmingham.

You will have experience of building and maintaining key relationships across a range of statutory, voluntary and community organisations and have knowledge and understanding of Birmingham and its diverse communities. The successful applicant will be highly organised and have a detailed approach to work and work management in a project-based environment, with proven experience coordinating and managing rolling programmes of varied events.

Closing date: Wednesday 6th October, 2021 (midday)

Interview dates: Thursday 14th October, 2021

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

Position: Mentoring Manager (ETE)
Location: Homebased - West Midlands
Contract Type: Permanent
Hours: Full Time, 37.5 hours per week, Monday to Friday
Salary: £24,000 per annum

Closing date for applications: 1st October, 2021
Interview date: TBC

About the Role:

The Mentoring Manager (ETE) is responsible for managing personal and team performance against service delivery targets, working in collaboration with the Prime Contractor, and supporting the delivery of information to evidence delivery and outcomes. Partnership delivery will be key, working with Maximus ETE Advisor; National Probation Service (NPS) Responsible Officers and community services to support desistance from offending. Team working across a multi-disciplinary and multi-regional team will be an essential part of the role. Partnership delivery will be key - the Mentoring Co-ordinator (ETE) will need to work closely with Maximus ETE Advisor to support Service Users and work closely with National Probation Service (NPS) Responsible Officers and community services to support desistance from offending.

About you:

The Mentoring Manager (ETE) provides line management to the ETE Mentoring Coordinators and oversight of Pact Futures service delivery across their own region being West Midlands and South Wales. The team will be located in:

The London Region
North Wales, North-West and top of West Midlands Region

One -to-one support will be core to service delivery, building trust and undertaking activities and interventions that are best delivered face to face. The Mentoring Manager (ETE) will also deliver group sessions and workshops to support service users to address Employment, Training and Education skills.

Expectations of travel:

Based in the West Midlands, the Manager will be expected to travel throughout their region to fulfill their management responsibilities. We have a number of office locations across the contract package areas to cover. Our expectation for delivery locations is as outlined above however we are still awaiting finalised information from Maximus. A valid driving license and own car are preferable.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role, please complete an application form by clicking the `apply now` button.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and an enhanced Disclosure and Barring Service check.

You may have experience of the following: Mentoring Manager, Service Manager, Mentoring Coordinator, Service Coordinator, Case Worker, Family Support Worker, Social Worker, Volunteer Coordinator, Volunteering Coordinator, Project Coordinator, Training and Development, etc.

Ref: 102 707

Duties and Responsibilities

Support work:

• To work with women to identify their, and their children’s, support needs and incorporate these into support plans
• To assess risk and to safety plan with women, reviewing assessments and risks regularly
• To provide practical support on a range of issues including housing, benefits, legal matters, and emotional support to enable women’s recovery from their experiences of abuse.
• To develop and deliver one-to-one support programmes for children to enable them to explore their experiences of abuse and address issues arising from this.
• To design and deliver group sessions for children to build confidence and participation within a mutually supportive environment.
• To support mothers to enable them to understand and support their children emotionally and practically and to build confidence in their own parenting skills.
• To deliver family support sessions with mothers and children designed to rebuild communication and develop strong parent-child relationships.
• To work alongside colleagues at BSWA’s Home Options Hub to provide advice and support to women around housing options and develop individual housing action plans with women, supporting women and children through their resettlement process where relevant
• To facilitate access to BSWA and its services and to refer and signpost into specialist statutory and community services where necessary to help meet needs
• To work within the monitoring and evaluation procedures for the project including encouraging feedback from service users and producing statistical information

Development:

Ø  To identify and develop support strategies to meet the needs of women and children seeking support

• To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project
• To participate in multi agency work as agreed with your line manager
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users and relevant monitoring data collected and recorded
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA and local multi-agency child and adult safeguarding procedures.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Beneficiary Experience Officer

We’re looking for an experienced and driven individual to join our Experience team within Mass Engagement.

Position: Beneficiary Experience Officer

Location: Homebased, U.K nationwide

Hours: 35 hours per week

Salary: Circa £26,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 29 September 2021

Interview Date: Provisional interview dates: 7 October or 8 October 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

You will support both our Experience and Growth and Acquisition teams to develop and deliver marketing approaches and journey communications primarily for beneficiaries and professional audiences. As a team, your aim is to ensure that beneficiaries are aware of the support they can access from the Stroke Association and to build meaningful connections with them for long-term engagement.

Working closely with the Customer Care and Support team, you will review and build on recent successful tests to signpost our offer to people affected by stroke, using data and insight to reach out to them with the most relevant offer.

About You

You will have experience working in a marketing environment and have key strengths in the following areas:

• Grammatical skills, ideally with experience of copywriting and/or reviewing compelling copy
• Understanding the key principles of marketing, ideally using mail or digital media to reach audiences
• Project management, with a keen eye for detail
• Understanding excellent customer experience and customer journeys

To fulfil the role, you must abode and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Beneficiary, Beneficiary Support Officer, Customer Care, Beneficiary Support, Beneficiary Care, Customer Support, Beneficiary Engagement, Data and Insight Officer, Insight Officer, Direct Marketing Officer, Marketing, Data and Marketing, Monitoring, Insight and Impact Officer, Communications, Marketing and Communications, Customer Experience Officer, Direct Marketing Officer, Marketing Executive, Communications Executive, Direct Marketing Executive, Stroke, Charity.

Beneficiary Experience Manager

We’re looking for an experienced and driven individual to join our Experience team within Mass Engagement.

Position: Beneficiary Experience Manager

Location: Homebased, U.K nationwide

Hours: 35 hours per week

Salary: Circa £32,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 29 September 2021

Interview Date: Provisional interview dates: 7 October or 8 October 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Your experience in marketing will stand you in good stead as you take responsibility for the delivery of integrated beneficiary journeys. Your primary objective is to ensure that beneficiaries are aware of the support they can continue to access from the Stroke Association whilst building meaningful connections and relationships with key audiences who want to build and engage with the stroke cause.

Working closely with the Customer Care and Support team, you will review and build on recent successful tests to signpost our offer to people affected by stroke, using data and insight to reach out to them with the most relevant offer.

About You

We’re looking for someone with key strengths and experience in the following areas:

• Developing and delivering multi-channel, high volume direct marketing campaigns
• Insight-led product / proposition development
• Experience of using data and insight to monitor and, where necessary, adapt plans
• Charity / marketing legislation and regulation

To fulfil the role, you must abode and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Beneficiary, Beneficiary Support Manager, Customer Care, Beneficiary Support, Beneficiary Care, Customer Support, Beneficiary Engagement, Data and Insight Manager, Insight Manager, Direct Marketing Manager, Marketing, Data and Marketing, Monitoring, Insight and Impact Manager, Communications, Marketing and Communications, Customer Experience Manager, Direct Marketing Manager, Direct Marketing Executive, Stroke, Charity.

Solihull Indoor Bowls Club (SIBC) is recruiting a Club Manager to lead the successful transformation of the club and its operations.  Building on the vision and aspirations of the Board of Directors, the post-holder will take the club forward by developing new business opportunities aligned to a new and exciting strategic plan to deliver an excellent sports and community hub that uses bowling and other activities to improve the health and well-being of members, non-members and the local community.

SIBC is a local charity and social enterprise located in the Hillfield area of Solihull and is an excellent community asset with huge potential. In the past year, despite the challenges presented by the Coronavirus pandemic, the Board of Directors has worked with its small and dedicated staff team to develop a new 3-year strategy that aims to enhance the experience of its existing membership and attract new members into the club. The successful post holder will also have the remit to work strategically with the Board to develop new opportunities for the local community around the health and wellbeing agenda. The bowls club is a great local facility with potential to grow its hospitality business which will be a key priority for the incoming manager. 

The post holder will lead on the transformation of SIBC to be an outstanding bowls club that delivers for its members, non-members and local community.

We are looking for a person with great leadership skills who will initiate, develop and implement business growth across our operations. The successful candidate will work with the elected Board of Directors to develop and implement the organisation’s 3-year strategy: line manage staff; grow our existing business and income; develop new business opportunities; secure grant funding for new projects; and, be responsible for the overall management of day to day operations including responsibility for the efficient running of the club premises.

This will be a hugely rewarding role for someone with the ambition, skills and experience to help the Board of Directors achieve their vision.

Closing date 12pm on 18 October 2021  

Interviews to be held the week commencing the 1st November 2021.

Maternity Services Lead

We are looking for a Services Lead who will be responsible for the organisations work in relation to maternity, pre and post-natal services. This is an area of anticipated growth so you will lead on maintaining current provision and at the same time assisting with the development of bids and implementing new provision.

Position: Maternity Services Lead

Location: Birmingham

Hours: Part-time (22.5 hours per week, days and hours to be agreed)

Salary: £30,000 pa (pro rata)

Contract: Fixed term contract for 6 months

Benefits: Company Pension Scheme, Employee Assistance Programme, the provision of workplace wellbeing support and activities, flexible working including home working and a range of family friendly policies and subsidised parking.

Closing Date: 3rd October

The Role

The Maternity Services Lead will be responsible for a team of staff that will include volunteers (although you will have indirect management of them) and they will be expected to maintain motivation and ensure they all receive the necessary support and training.  You will also to develop the service, meet contractual targets and take decisive action where needed.

About You

As Maternity Services Lead you will have a tenacious approach with the ability to creatively problem solve and suggest a range of solutions whilst understanding the current landscape in relation to maternity services, pre and post-natal care.

You will have experience of:

• Managing health, wellbeing or social care services
• Working collaboratively with Primary or Secondary Care partners and/or Adult Social Care
• Project/contract management and proven track record of achieving targets 
• Managing staff responsible for coordinating activity and helping them achieve their targets
• Tendering and bid writing

You will bring with you:

• Effective communication skills and ability to build and develop relationships at all levels
• Good planning and organisational skills
• Strong persuasion and influencing skills
• Ability to manage own time, prioritise and meet tight deadlines
• Ability to compile reports and interrogate statistical information
• IT competent using a range of Microsoft packages, social media and digital platforms

This role requires you to be able to work flexibly including some evening and weekend working and to be the On Call Manager (as part of a rota system) You will need to be willing and able to travel across Birmingham, Solihull and the Black Country and have the right to work in the UK.

In return…

As an employer the organisation is proud to offer a range of benefits to our staff including Company Pension Scheme, Employee Assistance Programme, provision of workplace wellbeing support and activities, flexible working, including home working and a range of family friendly policies and subsidised parking.

About the Organisation

The organisation is a leading provider of services to the health and social care sector. Their aim is to reduce inequalities in learning, employment and health.

You may also have experience in areas such as Services Manager, Deputy Service Manager, Service Coordinator, Services Coordinator, Service Lead, Maternity, Post Natal, Pre Natal, Maternity Services Manager, Post Natal Services Manager, Pre Natal Services, Social Care, Social Care Services, Health and Social Care, Volunteer Manager, Volunteer Management, Programme Manager, Service Delivery Manager, Bids, Bid, Health Service Manager, Well Being Service Manager, Adult Social Care.